File manager - Edit - /home/autoph/tmp/awstats/ssl/awstats022025.ticket.autohub.ph.txt
Back
AWSTATS DATA FILE 7.8 (build 20200416) # If you remove this file, all statistics for date 202502 will be lost/reset. # Last config file used to build this data file was /home/autoph/tmp/awstats/ssl/awstats.ticket.autohub.ph.conf. # Position (offset in bytes) in this file for beginning of each section for # direct I/O access. If you made changes somewhere in this file, you should # also remove completely the MAP section (AWStats will rewrite it at next # update). BEGIN_MAP 28 POS_GENERAL 2016 POS_TIME 2710 POS_VISITOR 52785 POS_DAY 61515 POS_DOMAIN 4022 POS_LOGIN 4484 POS_ROBOT 4639 POS_WORMS 5181 POS_EMAILSENDER 5312 POS_EMAILRECEIVER 5455 POS_SESSION 62566 POS_SIDER 62780 POS_FILETYPES 5590 POS_DOWNLOADS 5819 POS_OS 9534 POS_BROWSER 9839 POS_SCREENSIZE 11497 POS_UNKNOWNREFERER 11571 POS_UNKNOWNREFERERBROWSER 11984 POS_ORIGIN 12165 POS_SEREFERRALS 12317 POS_PAGEREFS 12490 POS_SEARCHWORDS 12638 POS_KEYWORDS 12790 POS_MISC 2371 POS_ERRORS 12849 POS_CLUSTER 4340 POS_SIDER_404 13126 END_MAP # LastLine = Date of last record processed - Last record line number in last log - Last record offset in last log - Last record signature value # FirstTime = Date of first visit for history file # LastTime = Date of last visit for history file # LastUpdate = Date of last update - Nb of parsed records - Nb of parsed old records - Nb of parsed new records - Nb of parsed corrupted - Nb of parsed dropped # TotalVisits = Number of visits # TotalUnique = Number of unique visitors # MonthHostsKnown = Number of hosts known # MonthHostsUnKnown = Number of hosts unknown BEGIN_GENERAL 8 LastLine 20250301000000 59937 16082189 15574529627574 FirstTime 20250201000000 LastTime 20250228235959 LastUpdate 20250301200731 59937 2 59934 0 0 TotalVisits 876 TotalUnique 178 MonthHostsKnown 0 MonthHostsUnknown 215 END_GENERAL # Misc ID - Pages - Hits - Bandwidth BEGIN_MISC 10 TotalMisc 0 0 0 PDFSupport 0 0 0 DirectorSupport 0 0 0 WindowsMediaPlayerSupport 0 0 0 JavascriptDisabled 0 0 0 QuickTimeSupport 0 0 0 RealPlayerSupport 0 0 0 JavaEnabled 0 0 0 FlashSupport 0 0 0 AddToFavourites 0 1403 0 END_MISC # Hour - Pages - Hits - Bandwidth - Not viewed Pages - Not viewed Hits - Not viewed Bandwidth BEGIN_TIME 24 0 494062 494070 19818540 166152 166159 7341972 1 459311 459311 17885153 165529 165531 6088214 2 456779 456780 18017664 162636 162639 4901664 3 428385 428385 17624015 163311 163312 6043172 4 415676 415676 17480956 165210 165211 4970300 5 415460 415460 17340105 169060 169060 5191742 6 403265 403281 26803231 170597 170602 55309092 7 219366 219963 155057065 342465 342529 216693824 8 710736 713070 574271786 299137 299301 56338962 9 1395968 1398324 659349100 207181 207415 80438426 10 1473729 1475530 521684374 203539 203723 141754871 11 1490988 1492777 477760265 182220 182413 76239316 12 1360896 1361227 156803454 178978 180094 30391251 13 1473843 1475303 477917387 183232 183416 65998575 14 1532165 1533316 432931196 169425 169581 71550173 15 1523234 1524425 399057575 177267 177731 47259481 16 1559341 1560295 333990914 167352 167447 51565791 17 973526 974019 210518795 168305 168381 33124178 18 722048 722204 91841556 167391 167401 17070845 19 587086 587149 59275592 168985 168998 8231867 20 519761 519960 67633512 166001 166371 11973517 21 504069 504103 29376071 167202 167396 7653388 22 486041 486052 23465207 162078 162083 6344875 23 490344 490351 19531011 166238 166244 8776774 END_TIME # Domain - Pages - Hits - Bandwidth # The 25 first Pages must be first (order not required for others) BEGIN_DOMAIN 14 ph 16511122 16522711 3602538708 jp 3553033 3555984 1153515405 us 19239 19497 43503281 no 8765 8840 16210510 sg 3873 3933 7372383 cn 25 43 2050440 de 6 6 65388 ua 6 7 69513 gb 3 3 32652 in 2 2 21796 be 2 2 21768 kh 1 1 10884 ro 1 1 10912 il 1 1 10884 END_DOMAIN # Cluster ID - Pages - Hits - Bandwidth BEGIN_CLUSTER 0 END_CLUSTER # Login - Pages - Hits - Bandwidth - Last visit # The 10 first Pages must be first (order not required for others) BEGIN_LOGIN 0 END_LOGIN # Robot ID - Hits - Bandwidth - Last visit - Hits on robots.txt # The 25 first Hits must be first (order not required for others) BEGIN_ROBOT 11 CFNetwork 91 377923 20250228193653 0 bingbot/ 83 1772030 20250228213001 11 Dalvik/ 24 99672 20250228205352 0 bot[\s_+:,\.\;\/\\-] 22 4892793 20250226124027 5 java 13 34325 20250226143443 0 facebookexternalhit/ 6 65304 20250224130815 0 Go\-http\-client/ 5 54476 20250221195145 0 no_user_agent 4 43536 20250222235708 0 curl 3 32736 20250217111044 0 survey 2 21796 20250204061120 0 unknown 1 24 20250209065204 1 END_ROBOT # Worm ID - Hits - Bandwidth - Last visit # The 5 first Hits must be first (order not required for others) BEGIN_WORMS 0 END_WORMS # EMail - Hits - Bandwidth - Last visit # The 20 first Hits must be first (order not required for others) BEGIN_EMAILSENDER 0 END_EMAILSENDER # EMail - Hits - Bandwidth - Last visit # The 20 first hits must be first (order not required for others) BEGIN_EMAILRECEIVER 0 END_EMAILRECEIVER # Files type - Hits - Bandwidth - Bandwidth without compression - Bandwidth after compression BEGIN_FILETYPES 7 png 1392 9549068 0 0 jpg 503 1743870373 0 0 css 4077 238988522 0 0 html 2082 22040940 0 0 Unknown 20093997 2318856449 0 0 js 8861 450297969 0 0 pdf 119 41831203 0 0 END_FILETYPES # Downloads - Hits - Bandwidth BEGIN_DOWNLOADS 90 /files/tickets/messages/GAC%2002-17-25.pdf 3 0 542013 /files/tickets/EDVRtGs7.pdf 3 0 366654 /files/tickets/4IKBElTq.pdf 3 0 1311447 /files/tickets/jqSK6YHi.pdf 3 0 1354095 /files/tickets/5lUPOEe6.pdf 3 0 356748 /files/tickets/rkvDg1UJ.pdf 2 0 727078 /files/tickets/bTWX2kDB.pdf 2 0 1979924 /files/tickets/qoT2UJOI.pdf 2 0 2065562 /files/tickets/M7vzWnOd.pdf 2 0 57678 /files/tickets/pU3lrePV.pdf 2 0 63390 /files/tickets/messages/ababao_1.pdf 2 0 1046728 /files/tickets/QuxsZMmB.pdf 2 0 244090 /files/tickets/bV9BnDwU.pdf 2 0 208146 /files/tickets/Gi2XD5Vg.pdf 2 0 1722428 /files/tickets/PGLJRgbq.pdf 2 0 53590 /files/tickets/XkI8J3Er.pdf 2 0 72310 /files/tickets/S2s6XTZW.pdf 2 0 179698 /files/tickets/messages/MIS%20RASEN%20MADRID_1_1.pdf 2 0 1248968 /files/tickets/messages/BENJIE%20MIS%20FOR%20EMAIL%20CREATION_1.pdf 2 0 574868 /files/tickets/fqCelRKa.pdf 2 0 534812 /files/tickets/Lm24cK1b.pdf 2 0 1265884 /files/tickets/K8EJNu4j.pdf 2 0 972510 /files/tickets/1C9yBQhK.pdf 2 0 439414 /files/tickets/A8Uq45fe.pdf 2 0 734858 /files/tickets/KMCUGDkn.pdf 1 0 388506 /files/tickets/7hcwkfRN.pdf 1 0 39294 /files/tickets/96Bylp72.pdf 1 0 189159 /files/tickets/H0cfBQGb.pdf 1 0 481862 /files/tickets/XYM0cTvb.pdf 1 0 435689 /files/tickets/wSuWX35h.pdf 1 0 678631 /files/tickets/PdDXYRbU.pdf 1 0 38350 /files/tickets/ebSCcyEq.pdf 1 0 83877 /files/tickets/2SWnc8N9.pdf 1 0 31287 /files/tickets/4Uxnjkga.pdf 1 0 464172 /files/tickets/ZeLhUoMa.pdf 1 0 32257 /files/tickets/RwcmgH2W.pdf 1 0 356854 /files/tickets/PbrlBqoJ.pdf 1 0 90860 /files/tickets/iDNxXgJF.pdf 1 0 85767 /files/tickets/pgqFRNmd.pdf 1 0 42366 /files/tickets/8KHOrL1e.pdf 1 0 33333 /files/tickets/Z1VtBzje.pdf 1 0 406648 /files/tickets/UKcxCLmS.pdf 1 0 49857 /files/tickets/Ot1i4jSf.pdf 1 0 1056818 /files/tickets/BgNfPG0T.pdf 1 0 525487 /files/tickets/messages/MIS%20JESENENIO%20CAPOTE.pdf 1 0 667836 /files/tickets/5nPBtvgL.pdf 1 0 405897 /files/tickets/7L82nWeR.pdf 1 0 273099 /files/tickets/PCDdlhkA.pdf 1 0 36228 /files/tickets/0B1o8F9I.pdf 1 0 2085871 /files/tickets/tLoHkh8Y.pdf 1 0 59872 /files/tickets/o9BjNvaw.pdf 1 0 842271 /files/tickets/9vwKANmy.pdf 1 0 199952 /files/tickets/h4zuQcPw.pdf 1 0 223567 /files/tickets/cLkWyAes.pdf 1 0 482636 /files/tickets/ezE9rkvB.pdf 1 0 154377 /files/tickets/ZrYKFq8X.pdf 1 0 714931 /files/tickets/LNUjVuHC.pdf 1 0 177305 /files/tickets/KjhvtQcD.pdf 1 0 207022 /files/tickets/lzFxd8Wr.pdf 1 0 27900 /files/tickets/r6WDa9UA.pdf 1 0 151320 /files/tickets/jUpWS08i.pdf 1 0 499344 /files/tickets/f0hDso2n.pdf 1 0 51247 /files/tickets/EqITs98t.pdf 1 0 179091 /files/tickets/dB2sMP7w.pdf 1 0 789042 /files/tickets/taUVNIPb.pdf 1 0 30677 /files/tickets/DRK1uqWl.pdf 1 0 122039 /files/tickets/x4haVNdl.pdf 1 0 693387 /files/tickets/messages/voucher.pdf 1 0 41513 /files/tickets/3PsR1cMD.pdf 1 0 345939 /files/tickets/TKcWfFLt.pdf 1 0 184755 /files/tickets/b92jROoi.pdf 1 0 1026541 /files/tickets/nNMCZ1aK.pdf 1 0 122882 /files/tickets/He2wqVmO.pdf 1 0 258760 /files/tickets/d8mjR2Kk.pdf 1 0 547134 /files/tickets/AKXNRwdt.pdf 1 0 749029 /files/tickets/Chr4MbLN.pdf 1 0 716332 /files/tickets/bWfOT962.pdf 1 0 38233 /files/tickets/J57aqKnA.pdf 1 0 157012 /files/tickets/jUTAg43l.pdf 1 0 742992 /files/tickets/messages/viber_image_2025-02-03_11-12-19-727_1.pdf 1 0 668757 /files/tickets/q54kG82J.pdf 1 0 32257 /files/tickets/Z0qA3TOI.pdf 1 0 604009 /files/tickets/tG5MeTmw.pdf 1 0 543645 /files/tickets/DX2BFPjp.pdf 1 0 823338 /files/tickets/sMuP7GEb.pdf 1 0 63486 /files/tickets/messages/atienza_1.pdf 1 0 601328 /files/tickets/lHowv8pB.pdf 1 0 51557 /files/tickets/BWOYFgtu.pdf 1 0 430334 /files/tickets/pmr1fDja.pdf 1 0 37576 /files/tickets/7XKMpS1D.pdf 1 0 334916 END_DOWNLOADS # OS ID - Hits BEGIN_OS ID - Hits - Pages 16 win10 20081114 20067069 macosx 25 5 winxp 1 1 win8 16 2 Unknown 32 16 macosx9 1 1 win7 1 1 androidnougat 21 9 ios_iphone 743 640 android 69 1 linux 24217 23959 androidpie 2 1 macosx15 25 25 macosx14 1 1 linuxubuntu 1 1 android10 4762 4347 END_OS # Browser ID - Hits - Pages BEGIN_BROWSER 69 chrome122.0.6261.105 2 0 chrome129.0.6668.81 1 0 chrome88.0.4324.181 1 0 Unknown 18 2 safari17.4.1 1 1 chrome121.0.6167.143 5 0 chrome126.0.6478.8 1 0 chrome101.0.4951.61 5 5 chrome81.0.4044.129 1 1 chrome114.0.5735.147 1 0 chrome78.0.3904.62 2 2 safari 12 4 chrome131.0.0.0 835194 835119 chrome119.0.0.0 22963 22939 chrome124.0.6367.180 1 0 chrome132.0.6834.164 1 0 firefox134.0 613968 613315 chrome133.0.0.0 8839288 8834121 chrome128.0.0.0 36158 36125 firefox68.0 1 1 chrome58.0.3029.110 5 5 chrome90.0.4430.210 4 0 chrome109.0.0.0 756 727 edge18 1 1 chrome59.0.3071.125 21 9 chrome121.0.6167.164 1 0 chrome114.0.5735.60 1 0 chrome94.0.4606.71 1 0 chrome74.0.3729.157 1 1 chrome126.0.6478.134 2 0 chrome70.0.3538.64 3 0 safari18.2 292 253 chrome132.0.0.0 7942734 7938544 chrome131.0.6778.135 2 0 chrome111.0.5563.116 8 1 chrome131.0.6778.136 4 0 chrome126.0.0.0 74 46 chrome119.0.6045.66 1 0 chrome76.0.3809.89 1 1 chrome107.0.5304.62 1 1 chrome120.0.0.0 1950 1802 firefox132.0 25712 25662 firefox136.0 4248 3902 chrome121.0.0.0 89 53 mozilla 14 14 chrome93.0.4577.62 1 0 chrome129.0.0.0 397897 397540 chrome119.0.6045.163 4 0 chrome125.0.0.0 16 2 chrome97.0.4692.98 5 0 chrome96.0.4664.110 17 17 chrome104.0.5112.79 1 1 chrome108.0.5359.128 2 0 firefox135.0 1388710 1385385 chrome87.0.4280.88 25 5 chrome118.0.5993.220 16 2 chrome100.0.4896.75 1 1 chrome118.0.0.0 7 1 chrome116.0.0.0 6 0 chrome52.0.2762.73 1 1 safari17.5 1 1 chrome108.0.5359.98 317 79 firefox77.0 3 3 chrome127.0.6533.105 3 0 chrome103.0.5060.129 1 0 chrome117.0.0.0 2 0 safari18.3 439 383 chrome120.0.6099.4 5 0 chrome56.0.2924.87 1 1 END_BROWSER # Screen size - Hits BEGIN_SCREENSIZE 0 END_SCREENSIZE # Unknown referer OS - Last visit date BEGIN_UNKNOWNREFERER 6 Mozilla/5.0_(compatible;_CensysInspect/1.1;__https://about.censys.io/) 20250225224053 python-httpx/0.28.1 20250220193924 User-Agent 20250220134808 Mozilla/5.0_(compatible;_InternetMeasurement/1.0;__https://internet-measurement.com/) 20250226234452 python-requests/2.32.3 20250228182732 Mozilla/5.0_(compatible) 20250224000125 END_UNKNOWNREFERER # Unknown referer Browser - Last visit date BEGIN_UNKNOWNREFERERBROWSER 3 python-httpx/0.28.1 20250220193924 User-Agent 20250220134808 python-requests/2.32.3 20250228182732 END_UNKNOWNREFERERBROWSER # Origin - Pages - Hits BEGIN_ORIGIN 6 From0 1862 2188 From1 1 1 From2 15 15 From3 0 0 From4 20094201 20108827 From5 0 0 END_ORIGIN # Search engine referers ID - Pages - Hits BEGIN_SEREFERRALS 2 www_google_com 12 12 msn 3 3 END_SEREFERRALS # External page referers - Pages - Hits # The 25 first Pages must be first (order not required for others) BEGIN_PAGEREFS 0 END_PAGEREFS # Search keyphrases - Number of search # The 10 first number of search must be first (order not required for others) BEGIN_SEARCHWORDS 0 END_SEARCHWORDS # Search keywords - Number of search # The 25 first number of search must be first (order not required for others) BEGIN_KEYWORDS 0 END_KEYWORDS # Errors - Hits - Bandwidth BEGIN_ERRORS 13 421 175 56350 206 19 14768911 422 75 7666 500 62448 501091469 419 383 5137404 405 15 15624558 302 918 312300 404 52641 343881234 201 938 21872 103 24 0 301 42 9768 401 4323688 129709992 403 15 153051 END_ERRORS # URL with 404 errors - Hits - Last URL referrer BEGIN_SIDER_404 2009 /test.7z 1 - /api.sqlitedb 1 - /backup_3.sql.gz 1 - /dump.sql.rar 1 - /bak.sql.tar.gz 1 - /www.ticket.autohub.ph2021.sql 1 - /ticket.autohub.ph.db 1 - /inetpub.tar.gz 1 - /src.sqlite 1 - /autohub.ph2022.rar 3 - /store.war 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDD4Z1xlFQ.woff2 9 https://ticket.autohub.ph/ /backup_4.tar.gz 1 - /sitemaps.xml 5 - /autohub.bz2 1 - /dump.jar 1 - /ticket.tar.bz2 1 - /2015.tar.gz 2 - /output.tgz 1 - /settings.php.dist 1 - /ticket.autohub.ph.bar.zip 2 - //www.ticket.autohub.ph/js/main.js 2 - /mysql.zip 1 - /backup_4.db 1 - /autohub.ph.sql.xz 1 - /Release.tgz 1 - /www_ticket_autohub_ph2023.sql 1 - /webapps.xz 1 - /autohub.war 1 - /members.tar.bz2 1 - /webapps.7z 1 - /2010.tar.bz2 2 - /api.zip 1 - /bin.rar 1 - /www.ticket.autohub.ph2024.sql 1 - /temp.z 1 - /dump.tar.gz 1 - /2015.jar 2 - /joomla.jar 1 - /127.0.0.1.tar.gz 2 - /backup_1.sql.rar 1 - /package.sql.7z 1 - /database.rar 1 - /webapps.sql.rar 1 - /autohub1.rar 3 - /old.sql.gz 1 - /app.sql.bz2 1 - /bin.gz 1 - /ticket.autohub.ph2020.zip 2 - /www.sql.tar.gz 1 - /2013.tar 2 - /2025.lz 1 - /ftp.tar.gz 1 - /temp.sql.tar.gz 1 - /backup_3.xz 1 - /ftp.xz 1 - /web.war 1 - /2018.tar 1 - /website.Z 1 - /package.sql.zip 1 - /public.tar.bz2 1 - /package.tar.gz 1 - /Release.sql.gz 1 - /2025.jar 1 - /db.lz 2 - /2015.sql 2 - /conf/conf.sql.rar 1 - /sql.bz2 1 - /sql.tgz 2 - /Release.sqlitedb 1 - /sitemap.xml.gz 5 - /db.xz 2 - /2020.tar.bz2 1 - /backup_1.sqlitedb 1 - /php.tar 1 - /autohubweb.7z 3 - /backup_2.sql.zip 1 - /autohub.sql.z 1 - /backup_4.bz2 1 - /upload.xz 1 - /webapps.sql.bz2 1 - /2012.war 2 - /ticketautohubph2020.7z 2 - /ticket_autohub_ph2022.sql 2 - /public_html.tgz 1 - /conf/conf.db 1 - /ticketautohubph1.rar 2 - /2025.sql.rar 1 - /website.tar 1 - /tmp.sqlite 1 - /web.tar.7z 3 - /ticket.autohub.ph.sqlite 1 - /upload.db 1 - /www_ticket_autohub_ph2024.tar.gz 2 - /admin/index.php 1 https://ticket.autohub.ph/admin/index.php /old.tar.bz2 2 - /website.sql.tar.gz 1 - /app.tar.gz 1 - /autohub.ph2023.sql 3 - /autohub.ph.Z 1 - /wwwticketautohubph2020.tar.gz 1 - /ftp.sql.bz2 1 - /inetpub.sql.7z 1 - /public_html.7z 1 - /htdocs.lz 1 - /dump.lz 1 - /www.ticket.autohub.ph.bar.sql 1 - /public_html.Z 1 - /local.sql 1 - /ticket.autohub.ph2023.sql 2 - /2012.zip 2 - /app.xz 1 - /index.zip 1 - /conf/conf.sql.z 1 - /backup_1.war 1 - /temp.sql.bz2 1 - /public_html.zip 1 - /inetpub.sql.zip 1 - /phpinfo.php 4 - /database.sqlite 1 - /dump.sql 1 - /2025.tar.gz 1 - /backup_3.sql.tar.z 1 - /api.db 1 - /ROOT.tgz 1 - /backup_4.Z 1 - /html.tgz 1 - /data.7z 1 - /uploads.gz 1 - /wwwroot.sql.tar.z 1 - /inetpub.Z 1 - /admin.tgz 1 - /www_ticket_autohub_ph.bar.zip 1 - /upload.sql.tar.z 1 - /localhost.sql 2 - /2017.tar 1 - /htdocs.tgz 1 - /2020.war 1 - /src.sql.gz 1 - /html.rar 1 - /my.tar 1 - /tmp.tar.bz2 1 - /public_html.sql.bz2 1 - /ROOT.rar 1 - /ticket.bz2 1 - /package.sql.tar.gz 1 - /backup_3.sqlitedb 1 - /backup_4.z 1 - /public.zip 1 - /ticket.autohub.ph.tar.z 1 - /ftp.sql.lz 1 - /2012.tar.bz2 2 - /api/.env 4 - /public.sqlitedb 1 - /my.rar 1 - /sitemap.xml 7 - /backup_1.sql.tar.z 1 - /ticketautohubph2021.tar.gz 2 - /local.tgz 1 - /autohub.ph.sql 3 - /autohub.ph.db 1 - /www.ticket.autohub.ph2023.rar 1 - /package.tar 1 - /backup_3.war 1 - /api.Z 1 - /temp.sql.z 1 - /new.tar.bz2 1 - /sql.war 2 - /jsp.7z 1 - /website.tar.gz 4 - /yuanma.7z 3 - /autohub.ph.sql.bz2 1 - /ticket.sqlitedb 1 - /2020.zip 1 - /old.sqlite 1 - /autohub.ph.bar.zip 3 - /Release.z 1 - /ticketautohubph2021.zip 2 - /web1.rar 3 - /2025.sqlitedb 1 - /db.sql.xz 2 - /data.db 1 - /joomla.tar 1 - /ticket.zip 1 - /public.bz2 1 - /app.sql.lz 1 - /ticket.autohub.ph.sql.rar 1 - /apple-touch-icon-precomposed.png 8 - /test.db 1 - /sales.tar.bz2 1 - /Release.zip 1 - /web.tgz 1 - /web.bz2 1 - /www.rar 4 - /ticket.tar.gz 1 - /api/shared/config/config.env 1 - /package.Z 1 - /website.sql.zip 1 - /mysqldump.sql 1 - /inetpub.sql.tar.gz 1 - /public_html.tar.gz 1 - /backup_1.sql.gz 1 - /2010.zip 2 - /www.gz 1 - /bin.sql.tar.gz 1 - /src.tar.bz2 1 - /website.sql.7z 1 - /tmp.sql.gz 1 - /backup_1.xz 1 - /inetpub.tar 1 - /conf/conf.sql.xz 1 - /webapps.sql.xz 1 - /public.tar.gz 1 - /ticket_autohub_ph2023.7z 2 - /2010.war 2 - /uploads.db 1 - /ticket_autohub_ph2020.sql 2 - /backup.sql.7z 1 - /autohub.ph.sql.7z 1 - /www_ticket_autohub_ph2020.sql 1 - /bak.gz 1 - /dump.sqlitedb 1 - /2016.7z 2 - /autohub.tar.bz2 1 - /members.war 1 - /ticketautohubph1.tar.gz 2 - /backup_3.sql.rar 1 - /conf/conf.war 1 - /api.tar.z 1 - /webapps.tar.z 1 - /mysql.initial.sql 1 - /admin.sql.rar 1 - /media.zip 1 - /autohub.sqlite 1 - /webapps.rar 1 - /www.ticket.autohub.ph2021.7z 1 - /ticketautohubph2022.rar 2 - /wwwroot1.7z 3 - /bak.rar 1 - /autohub.lz 1 - /conf/conf.7z 1 - /2022.tar.bz2 1 - /output.lz 1 - /backup_1.sql.7z 1 - /wwwticketautohubph.rar 1 - /webapps.sql.z 1 - /public.tar 1 - /bak.sql.z 1 - /backup_1.tar.z 1 - /ticketautohubph.sql 2 - //ticket.autohub.ph/js/jquery.js 3 - /ftp.sql.7z 1 - /2025.zip 1 - /wwwticketautohubph2021.sql 1 - /app.7z 1 - /inetpub.z 1 - /temp.sql.7z 1 - /public.sql.xz 1 - /website.tgz 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDD4Z1JlFc-K.woff2 7 https://ticket.autohub.ph/ /members.bak 1 - /ticket_autohub_ph2023.sql 2 - /2012.tar.gz 2 - /wp-content/uploads/dump.bak 1 - /autohub.sql.bz2 1 - /ticketautohubph.rar 2 - /test.rar 1 - /backup_3.sql.lz 1 - /mysql.jar 1 - /2012.jar 2 - /ticket.autohub.ph2020.tar.gz 2 - /2022.sql 1 - /2019.bak 1 - /backup_4.7z 1 - /2025.tar.z 1 - /autohubwwwroot.sql 3 - /ticket.tar 1 - /joomla.zip 1 - /src.tgz 1 - /src.bz2 1 - /joomla.sql 1 - /ticket_autohub_ph.sql 2 - /autohubwww.7z 3 - /package.zip 1 - /autohub.ph2022.tar.gz 3 - /ticket.sql.xz 1 - /www.sql.z 1 - /2025.war 1 - /backups.db 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLEj6Z1xlFQ.woff2 1291 https://ticket.autohub.ph/ /upload.sql.7z 1 - /public_html.sql.tar.gz 1 - /web.tar.bz2 1 - /ftp.sql.xz 1 - /temp.bz2 1 - /Release.Z 1 - /2016.tgz 2 - /ticket.autohub.ph2020.rar 2 - /webapps.bz2 1 - /website.sql.gz 1 - /sales.war 1 - /package.z 1 - /website.sqlitedb 1 - /public.sql.lz 1 - /www.sql.zip 1 - /ticket.sql.gz 1 - /members.rar 1 - /local.tar.gz 1 - /js.tar.gz 1 - /tar.bak 1 - /index.jar 1 - /translate.bak 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLGT9Z1xlFQ.woff2 1290 https://ticket.autohub.ph/ /2022.jar 1 - /2012.sql 2 - /backup_1.lz 1 - /api.jar 1 - /webapps.war 1 - /autohub.xz 1 - /app.sql.7z 1 - /backup.sql.tar.z 1 - /wwwticketautohubph2022.rar 1 - /admin.7z 1 - /autohub.ph2024.sql 3 - /www.tar 1 - /ftp.7z 1 - /backup_1.tgz 1 - /joomla.tar.gz 1 - /dump.zip 1 - /Release.tar 1 - /backups.gz 1 - /www_ticket_autohub_ph.bar.sql 1 - /data.rar 1 - /2015.war 2 - /new.tgz 1 - /2015.zip 2 - /output.z 1 - /conf/conf.tar 1 - /Release.sql.tar.gz 1 - /public_html.db 1 - /sql.sqlite 1 - /ticket_autohub_ph2023.rar 2 - /www.ticket.autohub.ph2020.rar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLCz7Z1JlFc-K.woff2 7 https://ticket.autohub.ph/ /dump.war 1 - /old.war 2 - /wwwroot.jar 1 - /public.sql.gz 1 - /html.db 1 - /ticket.sql.lz 1 - /web.sql.gz 1 - /ROOT.db 1 - /admin.tar.gz 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLBT5Z1JlFc-K.woff2 6 https://ticket.autohub.ph/ /autohub.7z 4 - /bak.tar 1 - /app.sql.xz 1 - /bak.sql.zip 1 - /local.7z 1 - /media.bak 1 - /dump.tar.z 1 - /www_ticket_autohub_ph.bak.rar 1 - /admin.sql.7z 1 - /tmp.tgz 1 - /inetpub.zip 1 - /tmp.bz2 1 - /conf/conf.rar 1 - /autohub.sql.rar 1 - /backup_3.tgz 1 - /backup.db 1 - /backup_2.tar.bz2 1 - /app.sql.tar.z 1 - /site.bak 2 - /2011.tar 2 - /ticket.autohub.ph.Z 1 - /joomla.tar.bz2 1 - /store.tar.bz2 1 - /backup_4.sql.tar.gz 1 - /app.sql.rar 1 - /tmp.war 1 - /backup_3.lz 1 - /wwwroot.sql.lz 1 - /2020.sql 1 - /2010.jar 2 - /backup.xz 1 - /conf/conf.sqlite 1 - /public.jar 1 - /ticket.autohub.ph.sql.xz 1 - /old.bz2 1 - /old.tgz 2 - /web1.7z 3 - /wwwticketautohubph2024.7z 1 - /2015.tar.bz2 2 - /db_backup.sql 1 - /.env.prod 3 - /yuanma.rar 3 - /mysql.bak 2 - /ticket.sql.bz2 1 - /master.tgz 1 - /members.7z 1 - /www_ticket_autohub_ph2023.7z 1 - /inetpub.tgz 1 - /api.z 1 - /webapps.tar.bz2 1 - /dump.tar.bz2 1 - /127.0.0.1.zip 2 - /database.tar 1 - /autohub.ph.sqlite 1 - /bin.sql.zip 1 - /2010.tar.gz 2 - /api.lz 1 - /new.war 1 - /2025.sql.zip 1 - /html.7z 1 - /temp.tar 1 - /autohub.sql.xz 1 - /data.tgz 1 - /ROOT.7z 1 - /package.sql.gz 1 - /Release.tar.gz 1 - /ticketautohubph.zip 2 - /database.jar 1 - /webapps.lz 1 - /webapps.sqlite 1 - /website.z 1 - /package.sqlitedb 1 - /public.sql.bz2 1 - /autohub.rar 4 - /bin.tar 1 - /backup_4.sql.xz 1 - /sql.tar.bz2 2 - /.env.save 3 - /autohub.tar.z 1 - /ticket.jar 1 - /2020.tar.gz 1 - /database.sql.bz2 1 - /media.jar 1 - /backup_4.gz 1 - /website.zip 4 - /ads.txt 4 - /my.sql 1 - /autohub1.zip 3 - /2016.rar 2 - /Release.sql.zip 1 - /database.zip 1 - /files/images/Screenshot_2023-08-17095037.png 3 - /test.tgz 1 - /php_info.php 3 - /ticket_autohub_ph.7z 2 - /conf/conf.tgz 1 - /autohub2022.sql 3 - /ftp.sql.tar.z 1 - /backup_4.sql.z 1 - /wwwroot1.tar.gz 3 - /bin.sql.z 1 - /php.rar 1 - /backup_3.sql.7z 1 - /backup_3.tar.z 1 - /src.war 1 - /Release.sql.7z 1 - /ftp.sql.rar 1 - /ticket_autohub_ph.bak.rar 2 - /jsp.tar.gz 1 - /www.ticket.autohub.ph2022.zip 1 - /my.bak 1 - /sql.sql.gz 1 - /www_ticket_autohub_ph.sql 1 - /ticket.autohub.ph.sqlitedb 1 - /package.tgz 1 - /ticketautohubph2022.sql 2 - /ticket_autohub_ph2024.tar.gz 4 - /2021.tar 1 - /web.sqlite 1 - /orders.tgz 1 - /2025.tar.bz2 1 - /index.bak 1 - /cms 1 https://ticket.autohub.ph/wp-admin/ /2014.tar 2 - /wwwticketautohubph2022.zip 1 - /2010.sql 2 - /htdocs.z 1 - /dump.sql.zip 1 - /2020.jar 1 - /backup_1.sql.lz 1 - //static.cloudflareinsights.com/beacon.min.js 5 - /public_html.gz 1 - /inetpub.sql.gz 1 - /temp.sql.gz 1 - /inetpub.sqlitedb 1 - /test.sql.zip 1 - /backup_2.zip 1 - /backup_4.tgz 1 - /backup_2.sql.bz2 1 - /public.7z 1 - /public.war 1 - /public.tar.z 1 - /apple-touch-icon.png 8 - /php.sql 1 - /backup_4.lz 1 - /backup_3.sql.tar.gz 1 - /wwwroot.sql.gz 1 - /2018.bak 1 - /mysql.7z 1 - /2015.tgz 2 - /2020.7z 1 - /backups.xz 1 - /wwwroot.sqlitedb 1 - /bak.z 1 - /autohub.gz 1 - /temp.Z 1 - /2013.bak 2 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLGT9Z11lFc-K.woff2 8 https://ticket.autohub.ph/ /web.sql.7z 1 - /bak.lz 1 - /data.tar.bz2 1 - /mysql.tar.gz 1 - /www.z 1 - /ftp.tar.bz2 1 - /web.sql.xz 1 - /ticket.tar.z 1 - /ticket_autohub_ph2024.sql 2 - /ticket.war 1 - /old.sql.bz2 1 - /sales.tar 1 - /ticket.7z 1 - /ticket.autohub.ph2024.tar.gz 2 - /app.sql.gz 1 - /php.bak 1 - /www.ticket.autohub.ph.bak.rar 1 - /admin.Z 1 - /package.sql.lz 1 - /backups.7z 1 - /www.lz 1 - /spip.php 4 - /database.sql 1 - /autohub1.sql 3 - /output.sql.7z 1 - /dump.tgz 1 - /autohubweb.sql 3 - /yuanma.zip 3 - /autohub.ph2022.zip 3 - /autohub.ph.sqlitedb 1 - /js.tgz 1 - /backup_3.sql.xz 1 - /admin.tar.z 1 - /ROOT.lz 1 - /backup.lz 1 - /wwwticketautohubph1.sql 1 - /html.lz 1 - /temp.sql.lz 1 - /jsp.tgz 1 - /tmp.sql.lz 1 - /backups.sql.rar 1 - /website.jar 1 - /bin.jar 1 - /web.7z 1 - /html.jar 1 - /sql.sql.tar.z 1 - /ROOT.jar 1 - /backup_3.gz 1 - /local.jar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDz8Z1xlFQ.woff2 12 https://ticket.autohub.ph/ /index.tar.gz 1 - /sql.sql.rar 1 - /public.Z 1 - /wwwroot.tgz 1 - /2016.zip 2 - /database.tar.bz2 1 - /www_ticket_autohub_ph2021.sql 1 - /web1.tar.gz 3 - /ticket.autohub.ph_db.sql 1 - /1.tgz 2 - /store.rar 1 - /ticketautohubph2021.7z 2 - /www.ticket.autohub.ph.tar.gz 1 - /1.bak 2 - /backup_3.sql.z 1 - /www_ticket_autohub_ph.7z 1 - /html.sql.rar 1 - /ROOT.sql.rar 1 - /yuanma.tar.gz 3 - /backups.sql.bz2 1 - /backup_4.tar.z 1 - /www_ticket_autohub_ph2022.sql 1 - /backup_4.sql.7z 1 - /test.tar.bz2 1 - /ticket_autohub_ph2021.rar 2 - /public_html.lz 1 - /inetpub.sql.lz 1 - /ticket_autohub_ph2022.rar 2 - /uploads.sqlite 1 - /temp.sql.tar.z 1 - /uploads.lz 1 - /fonts.gstatic.com/s/poppins/v20/pxiEyp8kv8JHgFVrJJbecmNE.woff2 8 https://ticket.autohub.ph/ /localhost.tar 1 - /ticket.Z 1 - /admin.jar 1 - /src.sql.lz 1 - /backup_2.tar 1 - /wwwticketautohubph2022.sql 1 - /ftp.sql.gz 1 - /wwwticketautohubph2021.tar.gz 1 - /backup_1.7z 1 - /uploads.tar.bz2 1 - /old.tar.gz 2 - /2016.war 2 - /wp-content/mysql.bak 1 - /app.tar.bz2 1 - /upload.z 1 - /backup_2.jar 1 - /www.ticket.autohub.ph2022.7z 1 - /localhost.rar 1 - /html.tar.gz 1 - /old.xz 1 - /data.sql.zip 1 - /index.7z 1 - /ROOT.tar.gz 1 - /2025.tgz 1 - /2010.7z 2 - /a.rar 3 - /autohub.db 1 - /js.war 1 - /db.sql.z 2 - /inetpub.jar 1 - /test.tar.z 1 - /www_ticket_autohub_ph2020.tar.gz 1 - /uploads.war 1 - /joomla.bak 1 - /backup_1.sql.z 1 - /website1.tar.gz 3 - /dashboard 1 https://ticket.autohub.ph/wp-admin/ /2025.rar 1 - /sql.sql.7z 1 - /www.ticket.autohub.ph.zip 1 - /public.sql.tar.gz 1 - /uploads.bz2 1 - /wwwroot.zip 4 - /tmp.xz 1 - /src.sql.bz2 1 - /test.war 1 - /tmp.tar.gz 1 - /joomla.rar 1 - /backup_1.gz 1 - /conf/conf.tar.z 1 - /2022.7z 1 - /admin.sql.xz 1 - /app.sqlite 1 - /ticketautohubph2020.zip 2 - /2017.bak 1 - /admin.sql.bz2 1 - /test.zip 1 - /project.tar.gz 3 - /backup_4.sql.lz 1 - /127.0.0.1.bak 2 - /backup_3.7z 1 - /sql.sql.xz 1 - /2016.tar.bz2 2 - /www_ticket_autohub_ph2022.zip 1 - /htdocs.sql.7z 1 - /php.zip 1 - /api.sql.z 1 - /new.tar.gz 1 - /ROOT.sqlitedb 1 - /www.ticket.autohub.ph2020.zip 1 - /html.sqlitedb 1 - /ticket.sql.tar.gz 1 - /public_html.jar 1 - /js.jar 1 - /media.tar.gz 1 - /src.xz 1 - /web.sql.rar 1 - /api.sql.zip 1 - /bin.lz 1 - /autohub.ph.7z 4 - /src.tar.gz 1 - /2012.7z 2 - /ticket.autohub.ph.sql.7z 1 - /package.jar 1 - /tmp.sql.bz2 1 - /public.sqlite 1 - /www.ticket.autohub.ph2023.tar.gz 1 - /web.sql.tar.z 1 - /ticket.autohub.ph2021.7z 2 - /jsp.war 1 - /sql.7z 2 - /db.db 2 - /bin.z 1 - //www.ticket.autohub.ph/js/jquery.js 2 - /www.jar 1 - /ticket.gz 1 - /localhost.tgz 1 - /Release.sql.tar.z 1 - /db.sql 1 - /old.sql.lz 1 - /backup_1.sql.tar.gz 1 - /uploads.sql.z 1 - /127.0.0.1.jar 2 - /api.tar 1 - /data.zip 1 - /website.sql.lz 1 - /ticket_autohub_ph2024.7z 2 - /dump.rar 1 - /backup.tgz 1 - /wwwticketautohubph.sql 1 - /wwwticketautohubph2022.7z 1 - /api/env 1 - /autohub.ph2023.7z 3 - /ticket.sqlite 1 - /data.war 1 - /2015.rar 2 - /ticket_autohub_ph2023.tar.gz 4 - /bak.jar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLEj6Z1JlFc-K.woff2 8 https://ticket.autohub.ph/ /autohub.ph.jar 1 - /wwwroot.z 1 - /backup_1.sql.xz 1 - /backups.sql.xz 1 - /settings.php.old 1 - /1.zip 5 - /media.7z 1 - /backups.rar 1 - /temp.sqlite 1 - /settings.php.save 1 - /ftp.sqlite 1 - /db.bak 1 - /backups.tar.z 1 - /data.tar.z 1 - /public.gz 1 - /local.bak 1 - /sales.rar 1 - /2016.jar 2 - /sql.sql.lz 1 - /upload.tgz 1 - /ticket.sql.rar 1 - /htdocs.sql.tar.z 1 - /ROOT.zip 1 - /backups.sql.z 1 - /2019.tar 1 - /js.tar.bz2 1 - /html.zip 1 - /wwwroot.tar 1 - /mysql.sql 2 - /ticket.sql.zip 1 - /ticket.rar 1 - /backup_1.bz2 1 - //www.ticket.autohub.ph/js/authentication/login.js 2 - /ticket.autohub.ph.sql.bz2 1 - /bin.db 1 - /backup_3.z 1 - /backup_4.sqlitedb 1 - /test.sqlitedb 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLCz7Z11lFc-K.woff2 7 https://ticket.autohub.ph/ /bak.Z 1 - /2012.tgz 2 - /old.7z 2 - /admin.sql.tar.z 1 - /www.sql 1 - /db.sql.lz 2 - /127.0.0.1.tar.bz2 2 - /wwwticketautohubph1.rar 1 - /package.sql.tar.z 1 - /media.tgz 1 - /public.rar 1 - /conf/conf.bz2 1 - /public.sql.zip 1 - /backup_1.Z 1 - /web.xz 1 - /src.sql.rar 1 - /ftp.war 1 - /js.7z 1 - /uploads.tar.z 1 - /conf/conf.xz 1 - /ticket.autohub.ph.sql.z 1 - /html.tar.z 1 - /public.sql.rar 1 - /ROOT.tar.z 1 - /src.sql.tar.z 1 - /www.Z 1 - /uploads.rar 1 - /backup_4.war 1 - /web.tar.gz 4 - /webapps.db 1 - /ticket_autohub_ph.bar.zip 2 - /wwwroot.sql.tar.gz 1 - /html.war 1 - /2020.rar 1 - /uploads.sql.xz 1 - /ROOT.war 1 - /dump.db 1 - /2016.tar.gz 2 - /a.tar.gz 3 - /Release.jar 1 - /www.bak 1 - /web1.zip 3 - /bak.tar.z 1 - /old.sql.7z 1 - /backup_1.db 1 - /autohub2022.zip 3 - /backups.bz2 1 - /www_ticket_autohub_ph20021.7z 1 - /output.db 1 - /bin.zip 1 - /api.rar 1 - /autohub2024.zip 3 - /backup_1.tar.gz 1 - /admin.zip 1 - /webapps.gz 1 - /www.ticket.autohub.ph2020.sql 1 - /autohub2022.7z 3 - /conf/conf.sql.7z 1 - /autohubwww.sql 3 - /backups.war 1 - /output.xz 1 - /www_ticket_autohub_ph2020.zip 1 - /api.gz 1 - /2010.rar 2 - /admin.xz 1 - /index.sql 1 - /data.sqlitedb 1 - /temp.xz 1 - /inetpub.sql.tar.z 1 - /2016.sql 2 - /public_html.tar.z 1 - /store.tar 1 - /ticket.autohub.ph.tgz 1 - /a.7z 3 - /2025.db 1 - /wwwroot.Z 1 - /bin.sqlitedb 1 - //ticket.autohub.ph/js/sweetalert2.js 3 - /tmp.sql.rar 1 - /app.war 1 - /www.tar.z 1 - /backup_4.sql.rar 1 - /autohub.ph.tar.z 1 - /tmp.sql.tar.z 1 - /ticket.autohub.ph.tar.bz2 1 - /old.sql.xz 1 - /ticket.autohub.ph.sql.lz 1 - /web.sql.bz2 1 - /ticketautohubph2020.tar.gz 2 - /local.zip 1 - /2022.rar 1 - /public.sql.z 1 - /www.sqlitedb 1 - /cdn-cgi/rum 45247 https://ticket.autohub.ph/ticket /temp.bak 1 - /app.tgz 1 - /js.zip 1 - /backup_4.sql.gz 1 - /app.bz2 1 - /www.ticket.autohub.ph2022.sql 1 - /ticketautohubph.7z 2 - /database.sql.zip 1 - /ticket.autohub.ph.bak.rar 2 - /temp.sql.xz 1 - /data.sql.rar 1 - /uploads.sql.bz2 1 - /backup_3.tar.gz 1 - /wwwticketautohubph2020.zip 1 - /web.sql.lz 1 - /wwwroot.sql.7z 1 - /db.tar 2 - /bak.zip 1 - /data.jar 1 - /old.sql.tar.z 1 - /tmp.sql.xz 1 - /fonts.gstatic.com/s/poppins/v20/pxiEyp8kv8JHgFVrJJfecg.woff2 1986 https://ticket.autohub.ph/ /test.lz 1 - /wwwroot.sql.zip 1 - /bin.tar.z 1 - /old.sql.rar 1 - /output.sql.tar.z 1 - /backup_3.db 1 - /www_ticket_autohub_ph2023.rar 1 - /sql.tar.gz 2 - /ticket.autohub.ph2021.rar 2 - /settings.php.bak 1 - /www.zip 4 - /ticket.autohub.ph.zip 3 - /ticket_autohub_ph2022.7z 2 - /src.7z 1 - /backup.z 1 - /autohub.ph.sql.tar.z 1 - /html.sql.zip 1 - /2011.bak 2 - /backups.tar.bz2 1 - /data.tar.gz 1 - /site.tar 1 - /index.tgz 1 - /ROOT.sql.zip 1 - /tmp.sql.7z 1 - /autohubwwwroot.7z 3 - /sa.bak 1 - /ticket.sql.z 1 - /website1.7z 3 - /2025.7z 1 - /sql.xz 1 - /2010.tgz 2 - /joomla.7z 1 - /joomla.war 1 - /api.sql.tar.gz 1 - /backup_2.sqlite 1 - /bak.sqlitedb 1 - /db.z 2 - /www_ticket_autohub_ph2024.sql 1 - /backups.lz 1 - /db.rar 2 - /ticket.autohub.ph2022.zip 2 - /backups.sqlite 1 - /www.ticket.autohub.ph.sql 1 - /backup_4.xz 1 - /htdocs.xz 1 - /2021.bak 1 - /bin.Z 1 - /wwwticketautohubph2020.sql 1 - /php.jar 1 - /mysql.tgz 1 - /src.sql.xz 1 - /sitemap_index.xml 5 - /ticket.autohub.ph.rar 3 - /db.tar.z 2 - /2015.7z 2 - /2020.tgz 1 - /backup_3.bz2 1 - /bak.db 1 - /backup_1.z 1 - /jsp.tar.bz2 1 - /autohub.ph.sql.gz 1 - /uploads.xz 1 - /website.sql.tar.z 1 - /htdocs.db 1 - /ftp.tgz 1 - /ftp.bz2 1 - /project.zip 3 - /test.tar.gz 1 - /new.7z 1 - /database.bak 1 - /wwwticketautohubph1.tar.gz 1 - /Release.sql.lz 1 - /2014.bak 2 - /autohub.ph2024.7z 3 - /wwwroot.tar.gz 4 - /public_html.sql.lz 1 - /www.ticket.autohub.ph2021.tar.gz 1 - /data.lz 1 - /uploads.sql.rar 1 - /upload.lz 1 - /2012.rar 2 - /autohub2022.tar.gz 3 - /test.jar 1 - /media.sql 1 - /.env.production 1 - /ROOT.tar.bz2 1 - /html.tar.bz2 1 - /sql.sql.bz2 1 - /tmp.7z 1 - /localhost.war 1 - /uploads.7z 1 - /src.sql.7z 1 - /test.sql.rar 1 - /localhost.7z 1 - /backup_3.Z 1 - /data.sql 1 - /backup_2.rar 1 - /backup_4.sql.tar.z 1 - /db.sqlite 2 - /www.db 1 - /dump.7z 1 - /temp.gz 1 - /2017.tgz 1 - /webapps.sql.zip 1 - /ticketautohubph2022.zip 2 - /index.rar 1 - /ticket.autohub.ph.sql.tar.gz 1 - /htdocs.gz 1 - /bak.7z 1 - /store.tar.gz 1 - /old.Z 1 - /conf/conf.tar.gz 1 - /app.sql.z 1 - /beifen.7z 3 - /public_html.war 1 - /admin.sql.zip 1 - /2019.tar.bz2 1 - /package.sql.rar 1 - /www.ticket.autohub.ph2023.sql 1 - /database.sqlitedb 1 - /webapps.sql.7z 1 - /old.bak 1 - /conf/conf.sql.zip 1 - /ticketautohubph1.sql 2 - /ticketautohubph2022.tar.gz 2 - /src.sqlitedb 1 - /ticket.autohub.ph2024.sql 2 - /conf/conf.lz 1 - /backup.bz2 1 - /autohub.ph.tar.gz 7 - /api.sqlite 1 - /package.7z 1 - /backups.sql.lz 1 - /config.json 2 - /upload.sql.gz 1 - /backup_1.sqlite 1 - /wwwticketautohubph.zip 1 - /backend 1 https://ticket.autohub.ph/wp-admin/ /users.bak 1 - /package.xz 1 - /backup.sql 1 - /inetpub.sql.bz2 1 - /public_html.bz2 1 - /data.sql.z 1 - /output.Z 1 - /database.war 1 - /autohub.sql 3 - /ftp.sql.zip 1 - /website.sql.xz 1 - /sql.jar 2 - /temp.db 1 - /src.zip 1 - /ftp.tar 1 - /htdocs.sqlite 1 - /upload.sql.lz 1 - /www.7z 4 - /2025.xz 1 - /website.rar 4 - /backup.sqlitedb 1 - /wwwticketautohubph2023.tar.gz 1 - /old.sql 1 - /autohub.z 1 - /localhost.tar.bz2 1 - /store.7z 1 - /db.sqlitedb 2 - /ticket.autohub.ph2022.tar.gz 2 - /autohubwwwroot.zip 3 - /ticket.autohub.ph.sql.tar.z 1 - /tmp.db 1 - /website.tar.z 1 - /backup.zip 4 - /www1.tar.gz 3 - /dbdump.bak 1 - /new.zip 1 - /autohub.zip 4 - /2018.rar 1 - /tmp.sqlitedb 1 - /inetpub.sql.rar 1 - /ticketautohubph2021.rar 2 - /public_html.rar 1 - /ROOT.sql.7z 1 - /jsp.rar 1 - /html.sql.7z 1 - /autohub.ph2024.zip 3 - /backup.tar.gz 4 - /wwwticketautohubph2020.7z 1 - /website1.zip 3 - /2013.rar 2 - /translate.sql 1 - /php.tar.gz 1 - /wp-login.php 9 https://ticket.autohub.ph/wp-admin/ /public.sql.7z 1 - /www.sql.xz 1 - /bin.sql.tar.z 1 - /web.z 1 - /db.7z 2 - /site.zip 1 - /inetpub.7z 1 - /wwwticketautohubph2022.tar.gz 1 - /test.sql.z 1 - /bin.sql.rar 1 - /web.lz 1 - /old.tar.z 1 - /bak.sql.7z 1 - /backup_2.z 1 - /ftp.sql.z 1 - /ticket.sql.7z 1 - /dump.xz 1 - /autohub.ph.bak.rar 3 - /tmp.zip 1 - /www_ticket_autohub_ph2021.tar.gz 1 - /html.bz2 1 - /bak.sql.xz 1 - /sales.sql 1 - /app.tar 1 - /ROOT.bz2 1 - /wwwticketautohubph2021.zip 1 - /src.db 1 - /output.tar.z 1 - /inetpub.xz 1 - /backup_1.rar 1 - /output.war 1 - /site.war 1 - /members.tgz 1 - /htdocs.sql.tar.gz 1 - /output.7z 1 - /mysql.rar 1 - /www.sql.7z 1 - /upload.sql.xz 1 - /package.sql.bz2 1 - /Release.tar.bz2 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDz8Z1JlFc-K.woff2 8 https://ticket.autohub.ph/ /database.sql.rar 1 - /ticketautohubph1.7z 2 - /autohub.ph.sql.tar.gz 1 - /www.ticket.autohub.ph.bar.zip 1 - /upload.tar 1 - /admin.sql.z 1 - /Release.sqlite 1 - /app.sql.zip 1 - /db.tar.bz2 2 - /1.rar 5 - /ticket_autohub_ph2022.tar.gz 4 - /www_ticket_autohub_ph2022.tar.gz 2 - /admin.lz 1 - /webapps.tar.gz 1 - /Release.lz 1 - /database.sql.gz 1 - /backup_2.bz2 1 - /bak.sql.rar 1 - /backup_4.sql.zip 1 - /bin.sql.7z 1 - /test.sql.bz2 1 - /inetpub.tar.z 1 - /ticket.autohub.ph.jar 1 - /bak.sql.tar.z 1 - /media.rar 1 - /dump.bak 1 - /old.zip 2 - /inetpub.rar 1 - /Release.bz2 1 - /dump.sql.xz 1 - /public_html.xz 1 - /inetpub.sql.xz 1 - /ticket.autohub.ph.z 1 - /1.tar.bz2 2 - /backup.tar.bz2 1 - /webapps.tar 1 - /api.sql.gz 1 - /autohub.tgz 1 - /admin.bz2 1 - /output.gz 1 - /db_backup.bak 1 - /Release.war 1 - /website.sql.bz2 1 - /settings.php.txt 1 - /web.jar 1 - /data.z 1 - /html.sql.gz 1 - /autohub.ph.sql.z 1 - /orders.bak 1 - /2025.gz 1 - /ROOT.sql.gz 1 - /sales.tgz 1 - /output.sqlite 1 - /old.sqlitedb 1 - /site.tar.bz2 1 - /2014.7z 2 - /wwwroot.db 1 - /webapps.sql.tar.gz 1 - /www.ticket.autohub.ph2022.tar.gz 1 - /2015.bak 2 - /htdocs.Z 1 - /backup_2.Z 1 - /backup_3.rar 1 - /tmp.tar.z 1 - /2021.7z 1 - /2018.tgz 1 - /members.zip 1 - /www.sql.rar 1 - /settings.php.swp 1 - /src.Z 1 - /ticket.autohub.ph.gz 1 - /orders.rar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDD4Z11lFc-K.woff2 6 https://ticket.autohub.ph/ /database.xz 1 - /data.sql.tar.gz 1 - /autohub.bak.rar 3 - /wwwticketautohubph.tar.gz 1 - /bin.sql.xz 1 - /2013.tgz 2 - /www.sql.tar.z 1 - /backup_2.tar.gz 1 - /test.sql.tar.gz 1 - /autohub.sql.gz 1 - /upload.sql.bz2 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLGT9Z1JlFc-K.woff2 8 https://ticket.autohub.ph/ /package.rar 1 - /autohub.sqlitedb 1 - /www_ticket_autohub_ph20024.tar.gz 1 - /uploads.sql.tar.z 1 - /wwwroot.gz 1 - /api.tar.bz2 1 - /autohub.bar.sql 3 - /2019.war 1 - /conf/conf.sql.tar.z 1 - /local.tar.bz2 1 - /js.rar 1 - /package.tar.z 1 - /Release.sql.z 1 - /master.rar 1 - /config/settings.old.php 1 - /website.xz 1 - /127.0.0.1.7z 2 - /master.bak 1 - /old.db 1 - /backup_2.db 1 - /sql.lz 1 - /members.sql 1 - /www.ticket.autohub.ph2020.7z 1 - /.env.local 1 - /2011.7z 2 - /dev/.env 3 - /bin.7z 1 - /test.z 1 - /package.sql.xz 1 - /2025.sql.xz 1 - /new.bak 1 - /sql.z 1 - /127.0.0.1.war 2 - /js.tar 1 - /conf/conf.sql.tar.gz 1 - /db.bz2 2 - /ticket_autohub_ph2021.zip 2 - /admin.tar.bz2 1 - /src.tar.z 1 - /upload.jar 1 - /admin.z 1 - /tmp.Z 1 - /website.7z 1 - /webapps.Z 1 - /2017.rar 1 - /htdocs.tar.z 1 - /htdocs.war 1 - /output.sql.tar.gz 1 - /htdocs.7z 1 - /db.zip 2 - /temp.7z 1 - /a.zip 3 - /html.tar 1 - /dump.gz 1 - /2019.zip 1 - //www.ticket.autohub.ph/js/sweetalert2.js 2 - /ROOT.tar 1 - /new.sql 1 - /ticket.autohub.ph2020.sql 2 - /database.sql.tar.z 1 - /backup_3.sqlite 1 - /data.sql.bz2 1 - /backups.jar 1 - /ticket.autohub.ph2022.sql 2 - /website.sql.rar 1 - /web.tar.z 1 - /old.lz 1 - /www_ticket_autohub_ph2020.7z 1 - /sql.db 1 - /database.tgz 1 - /ticket.db 1 - /old.z 1 - /autohub.ph.z 1 - /test.sql.gz 1 - /backup_2.gz 1 - /database.lz 1 - /webapps.zip 1 - /2010.bak 2 - /www.sql.bz2 1 - /app.sql.tar.gz 1 - /sla/getSLAperCategory 1 https://ticket.autohub.ph/ticket/department/tickets /2011.tgz 2 - //ticket.autohub.ph/js/main.js 3 - /db.war 2 - /bin.sql.lz 1 - /dump.Z 1 - /db.sql.zip 2 - /ticket.xz 1 - /tmp.jar 1 - /backups.sql.tar.z 1 - /admin.sqlite 1 - /backup_2.sql.z 1 - /ticket.autohub.ph.bz2 1 - /backup.sql.bz2 1 - /site.jar 1 - /autohub.ph.tgz 1 - /1.war 2 - /php.7z 1 - /beifen.rar 3 - /uploads.jar 1 - /my.tar.gz 1 - /www_ticket_autohub_ph2022.rar 1 - /backup_3.tar 1 - /site.tar.gz 1 - /data.tar 1 - /temp.tgz 1 - /index.tar 1 - /inetpub.war 1 - /public.db 1 - /store.sql 1 - /wwwticketautohubph1.7z 1 - /members.tar 1 - /www_ticket_autohub_ph.zip 1 - /ROOT.sql.bz2 1 - /Release.sql.xz 1 - /html.sql.bz2 1 - /autohub.tar.gz 4 - /backup_3.jar 1 - /new.jar 1 - /admin.gz 1 - /Release.rar 1 - /inetpub.bz2 1 - /ticket.autohub.ph.tar.gz 3 - /backup.jar 1 - /public.xz 1 - /api.tgz 1 - /api.bz2 1 - /bak.sql.bz2 1 - /1.tar.gz 5 - /dump.sql.lz 1 - /db.sql.bz2 2 - /package.sql.z 1 - /Release.tar.z 1 - /2025.sql.tar.z 1 - /output.rar 1 - /db.tgz 2 - /ticket_autohub_ph2020.rar 2 - /2025.Z 1 - /backup_3.sql.bz2 1 - /output.sql.zip 1 - /src.jar 1 - /backup_2.sql.tar.gz 1 - /upload.tar.bz2 1 - /autohub.ph.sql.rar 1 - /output.sql.rar 1 - /ticket.autohub.ph.7z 3 - /sales.tar.gz 1 - /127.0.0.1.tar 2 - /www1.zip 3 - /autohub.sql.zip 1 - /local.war 1 - /backup_3.zip 1 - /backup_4.tar.bz2 1 - /mysql.tar 1 - /www.xz 1 - /ticketautohubph2021.sql 2 - /www.ticket.autohub.ph2023.7z 1 - /127.0.0.1.rar 2 - /ftp.sql.tar.gz 1 - /test.tar 1 - /database.tar.z 1 - /database.sql.7z 1 - /sql.zip 2 - /www.tar.gz 4 - /web.Z 1 - /autohub.sql.7z 1 - /autohub.ph.sql.lz 1 - /admin.war 1 - /db.sql.tar.gz 2 - /2020.bak 1 - /2018.7z 1 - /2021.tgz 1 - /bak.xz 1 - /bak.tar.gz 1 - /2025.sql.lz 1 - /ROOT.sql.tar.gz 1 - /website.tar.bz2 1 - /dump.sql.tar.z 1 - /2013.7z 2 - /package.war 1 - /html.sql.tar.gz 1 - /1.7z 5 - /html.z 1 - /ROOT.z 1 - /autohub.ph2023.zip 3 - /data.sql.gz 1 - /inetpub.sql.z 1 - /site.sql 2 - /public_html.z 1 - /sales.7z 1 - /htdocs.sql.z 1 - /backup_2.sql.xz 1 - /website.sqlite 1 - /webapps.z 1 - /website.lz 1 - /install/froxlor.sql 1 - /sql.sqlitedb 1 - /package.bz2 1 - /2014.tgz 2 - /admin.sql.tar.gz 1 - /wwwticketautohubph2023.7z 1 - /ticket.autohub.ph.sql.gz 1 - /2019.tar.gz 1 - /conf/conf.Z 1 - /js.bak 1 - /ticket.autohub.ph2023.rar 2 - /conf/conf.zip 1 - /webapps.sqlitedb 1 - /package.sqlite 1 - /package.lz 1 - /localhost.bak 2 - /2014.rar 2 - /sql.tar.z 1 - /webapps.sql.gz 1 - /website.bz2 1 - /web.db 1 - /orders.war 1 - /orders.7z 1 - /admin.sql.lz 1 - /www_ticket_autohub_ph2022.7z 1 - /2021.rar 1 - /upload.tar.gz 1 - /ticketautohubph2024.tar.gz 4 - /backup_1.zip 1 - /data.sql.7z 1 - /ticket_autohub_ph2020.zip 2 - /backup_1.sql.bz2 1 - /Release.sql.bz2 1 - /package.tar.bz2 1 - /website.war 1 - /public_html.sqlitedb 1 - /autohub.ph.rar 4 - /ftp.rar 1 - /database.sql.lz 1 - /autohub.ph2022.7z 3 - /js.sql 1 - /autohub.ph.bar.sql 9 - /2025.sqlite 1 - /connect/home/index.php 1 - /.env 14 - /backup.tar 1 - /wwwticketautohubph2020.rar 1 - /autohub.ph.zip 4 - /ticket.autohub.ph.sql 3 - /media.tar 1 - /ticket_autohub_ph2020.7z 2 - /db.jar 2 - /website1.rar 3 - /backup.sql.xz 1 - /apple-touch-icon-120x120-precomposed.png 2 - /bin.tar.gz 1 - /www_ticket_autohub_ph2024.7z 1 - /src.z 1 - /2016.tar 2 - /ftp.gz 1 - /data.bz2 1 - /public_html.tar.bz2 1 - /2019.jar 1 - /src.lz 1 - /2012.bak 2 - /bin.xz 1 - /autohub.Z 1 - /uploads.sql.lz 1 - /backup.sql.gz 1 - /inetpub.sqlite 1 - /members.tar.gz 1 - /1.sql 3 - /sql.bak 2 - /inetpub.lz 1 - /bak.sql.lz 1 - /test.bz2 1 - /upload.bz2 1 - /public_html.sql.7z 1 - /api.war 1 - /website.sql.z 1 - /Release.xz 1 - /htdocs.sql.rar 1 - /ticket.sql.tar.z 1 - /2017.7z 1 - /sql.Z 1 - /mysqldump.bak 1 - /2019.sql 1 - /temp.rar 1 - /inetpub.tar.bz2 1 - /web.zip 4 - /2022.bak 1 - /webapps.tgz 1 - /htdocs.rar 1 - /autohub.tar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLCz7Z1xlFQ.woff2 10 https://ticket.autohub.ph/ /jsp.tar 1 - /htdocs.sql.zip 1 - /wwwticketautohubph2021.7z 1 - /conf/conf.sql.bz2 1 - /ticket.autohub.ph2022.7z 2 - /output.sql.z 1 - /autohub.sql.tar.gz 1 - /sql.sql 2 - /upload.zip 1 - /app.gz 1 - /bin.sql.bz2 1 - /master.7z 1 - /ticket_autohub_ph2021.sql 2 - /backup_2.7z 1 - /master.war 1 - /tmp.z 1 - /test.sql.7z 1 - /store.tgz 1 - /backup_1.jar 1 - /upload.sqlitedb 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLBT5Z11lFc-K.woff2 6 https://ticket.autohub.ph/ /Release.7z 1 - /backup.sql.lz 1 - /public_html.sql.gz 1 - /tmp.lz 1 - /conf/conf.z 1 - /web.sqlitedb 1 - /localhost.jar 1 - /app.rar 1 - /html.sql.z 1 - /www.ticket.autohub.ph2022.rar 1 - /ROOT.sql.z 1 - /127.0.0.1.tgz 2 - /old.jar 2 - /www_ticket_autohub_ph2023.tar.gz 2 - /dump.sqlite 1 - /backup_1.tar 1 - /Release.sql.rar 1 - /2011.rar 2 - /ticketautohubph2023.7z 2 - /public.sql.tar.z 1 - /www.sql.lz 1 - /uploads.tgz 1 - /autohubwwwroot.rar 3 - /admin.tar 1 - /test.sqlite 1 - /2017.tar.gz 1 - /backups.sql.zip 1 - /orders.jar 1 - /2014.zip 2 - /backup_1.tar.bz2 1 - /2021.zip 1 - /app.Z 1 - /my.war 1 - /local/.env 3 - /webapps.sql.lz 1 - /ticket.autohub.ph.bak 1 - /backups.sql.7z 1 - /ftp.tar.z 1 - /htdocs.tar.gz 1 - /dump.sql.7z 1 - /ticket.autohub.ph.tar 1 - /old.sql.z 1 - /ticket.autohub.ph.xz 1 - /www_ticket_autohub_ph2021.rar 1 - /sql.gz 1 - /project.rar 3 - /local.tar 1 - /wwwroot.sqlite 1 - /mysql.war 1 - /2021.war 1 - /database.7z 1 - /wwwroot.lz 1 - /autohub1.7z 3 - /html.xz 1 - /ROOT.xz 1 - /www.ticket.autohub.ph.rar 1 - /2014.war 2 - /sql.rar 2 - /dump.bz2 1 - /admin/.env 3 - /db.tar.gz 2 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLDz8Z11lFc-K.woff2 8 https://ticket.autohub.ph/ /backup.sql.tar.gz 1 - /wwwticketautohubph.7z 1 - /store.zip 1 - /www_ticket_autohub_ph2020.rar 1 - /2017.jar 1 - /wwwroot.tar.bz2 1 - /tar.7z 1 - /index.war 1 - /web.sql.tar.gz 1 - /2011.war 2 - /htdocs.bz2 1 - /ftp.Z 1 - /2025.sql.7z 1 - /sales.jar 1 - /application/.env 3 - /app.tar.z 1 - /www.war 1 - /2019.7z 1 - /autohub.sql.tar.z 1 - /autohubwww.rar 3 - /jsp.jar 1 - /temp.zip 1 - /upload.sql.zip 1 - /backup.gz 1 - /bin.tgz 1 - /bin.bz2 1 - /2017.sql 1 - /upload.rar 1 - /autohubwww.zip 3 - /uploads.sql.gz 1 - /ticket.tgz 1 - /ticketautohubph2020.rar 2 - /php.tar.bz2 1 - /autohub.bar.zip 3 - /public_html.sql.z 1 - /my.tgz 1 - /uploads.sqlitedb 1 - /wwwticketautohubph2024.tar.gz 2 - /upload.sql.rar 1 - /output.tar.bz2 1 - /www_ticket_autohub_ph2021.zip 1 - /backup.sqlite 1 - /wwwticketautohubph2021.rar 1 - /htdocs.sqlitedb 1 - /2025.bz2 1 - /backup_2.sql.lz 1 - /temp.war 1 - /htdocs.zip 1 - /ticket.autohub.ph2021.sql 2 - /old.sql.zip 1 - /autohub.ph2023.tar.gz 3 - /autohub.ph2024.rar 3 - /temp.tar.z 1 - /old.tar 2 - /public.tgz 1 - /ticket.autohub.ph.lz 1 - /backups.tar.gz 1 - /bak.war 1 - /data.sqlite 1 - /2011.zip 2 - /employee/archive 1 - /ticket_autohub_ph.tar.gz 2 - /master.jar 1 - /api.sql.lz 1 - /2013.jar 2 - /tmp.sql.zip 1 - /ticket.autohub.ph2021.zip 2 - /output.tar.gz 1 - /2011.tar.bz2 2 - /db.gz 2 - /wp-admin 4 https://www.google.com /2018.jar 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLEj6Z11lFc-K.woff2 7 https://ticket.autohub.ph/ /database.sql.tar.gz 1 - /api.sql.bz2 1 - /bak.bz2 1 - /wp-content/uploads/dump.sql 1 - /bak.tgz 1 - /localhost.zip 1 - /autohubweb.tar.gz 3 - /data.Z 1 - /test.sql.tar.z 1 - /backup_2.sql.7z 1 - /backup_2.tar.z 1 - /beifen.zip 3 - /autohub2023.zip 3 - /ftp.db 1 - /www.ticket.autohub.ph2021.rar 1 - /Release.gz 1 - /orders.tar 1 - /app.zip 1 - /wwwroot.sql.z 1 - /backups.tar 1 - /public.lz 1 - /tmp.tar 1 - /2015.tar 2 - /bin.war 1 - /db.sql.rar 2 - /admin 1 https://ticket.autohub.ph/wp-admin/ /backup_4.tar 1 - /backup.7z 4 - /src.sql.z 1 - /backup.war 1 - /backup.tar.z 1 - /www_ticket_autohub_ph2024.rar 1 - /dump.tar 1 - /html.gz 1 - /2025.sql.gz 1 - /backups.sql.tar.gz 1 - /ROOT.gz 1 - /autohub.ph.war 1 - /ticketautohubph2023.tar.gz 2 - /temp.tar.bz2 1 - /1.tar 2 - /my.jar 1 - /uploads.z 1 - /web.gz 1 - /conf/conf.gz 1 - /2018.tar.gz 1 - /ticket.lz 1 - /database.sql.xz 1 - /users.sql 1 - /backup_4.jar 1 - /web.rar 4 - /2013.tar.gz 2 - /www.tgz 1 - /wp-content/mysql.sql 1 - /www.bz2 1 - /new.tar 1 - /app.sqlitedb 1 - /data.sql.lz 1 - /database.gz 1 - /backup_2.lz 1 - /test.sql.lz 1 - /app.db 1 - /backup_4.sql.bz2 1 - /htdocs.tar.bz2 1 - /backup_3.tar.bz2 1 - /backup_2.tgz 1 - /backup_4.zip 1 - /www1.rar 3 - /media.war 1 - /sql.sql.tar.gz 1 - /src.tar 1 - /wwwroot.war 1 - /ftp.zip 1 - /api.xz 1 - /src.sql.zip 1 - /database.sql.z 1 - /ticket.autohub.ph2023.tar.gz 2 - /www_ticket_autohub_ph.tar.gz 1 - /ticket_autohub_ph2022.zip 2 - /api.tar.gz 1 - /uploads.zip 1 - /wwwroot.bz2 1 - /ROOT.sql.xz 1 - /output.bz2 1 - /html.sql.xz 1 - /backup.Z 1 - /2018.sql 1 - /beifen.tar.gz 3 - /wwwroot1.rar 3 - /ftp.sqlitedb 1 - /2013.sql 2 - /conf/conf.sql.gz 1 - /config/.env 1 - /2021.tar.bz2 1 - /data.sql.tar.z 1 - /master.tar 1 - /test.Z 1 - /tmp.sql.z 1 - /temp.sql.zip 1 - /sales.bak 1 - /2014.tar.bz2 2 - /site.7z 1 - /conf/conf.jar 1 - /ticketautohubph2022.7z 2 - /dump.sql.gz 1 - /webapps.jar 1 - /output.zip 1 - /upload.sql.z 1 - /2025.tar 1 - /project.7z 3 - /backups.Z 1 - /output.sqlitedb 1 - /Release.db 1 - /public_html.sql.xz 1 - /public.z 1 - /localhost.tar.gz 1 - /backups.zip 1 - /store.jar 1 - /backup_3.sql.zip 1 - /output.sql.gz 1 - /2011.tar.gz 2 - /data.bak 1 - /test.gz 1 - /database.tar.gz 1 - /autohub1.tar.gz 3 - /tmp.rar 1 - /data.sql.xz 1 - /local.rar 1 - /www_ticket_autohub_ph.rar 1 - /master.tar.gz 1 - /ticket.autohub.ph2020.7z 2 - /ticket.autohub.ph_db.bak 1 - /temp.sql.rar 1 - /package.db 1 - /apple-touch-icon-120x120.png 2 - /ticket_autohub_ph.bar.sql 2 - /orders.zip 1 - /orders.sql 1 - /conf/conf.sql.lz 1 - /conf/conf.sqlitedb 1 - /app.lz 1 - /www.sql.gz 1 - /www.ticket.autohub.ph2020.tar.gz 1 - /temp.jar 1 - /tmp.gz 1 - /old.sql.tar.gz 1 - /fonts.gstatic.com/s/poppins/v20/pxiEyp8kv8JHgFVrJJnecmNE.woff2 8 https://ticket.autohub.ph/ /database.db 1 - /app.z 1 - /wwwroot1.zip 3 - /webapps.sql.tar.z 1 - /ticket_autohub_ph2020.tar.gz 2 - /admin.rar 1 - /temp.tar.gz 1 - /dump.z 1 - /autohubweb.zip 3 - /site.tgz 1 - /inetpub.gz 1 - /autohub.ph2022.sql 3 - /_profiler/phpinfo 3 - /2010.tar 2 - /output.sql.lz 1 - /ticket_autohub_ph2021.tar.gz 2 - /jsp.zip 1 - /uploads.Z 1 - /admin.sql.gz 1 - /2014.sql 2 - /backup.sql.z 1 - /autohubweb.rar 3 - /web.tar 1 - /2025.sql.bz2 1 - /bak.sql.gz 1 - /ticket.z 1 - /new.rar 1 - /2011.jar 2 - /2021.sql 1 - /conf/conf.tar.bz2 1 - /2013.tar.bz2 2 - /public_html.sql.tar.z 1 - /backup_2.sql.tar.z 1 - //ticket.autohub.ph/js/authentication/login.js 3 - /backup_4.rar 1 - /web.sql.zip 1 - /api.sql.rar 1 - /www.ticket.autohub.ph2021.zip 1 - /sitemap.txt 4 - /ticket_autohub_ph.zip 2 - /2018.tar.bz2 1 - /wwwroot.bak 1 - /employees 1 - /html.sql.tar.z 1 - /autohub.ph.bz2 1 - /dump.sql.tar.gz 1 - /upload.Z 1 - /autohubwwwroot.tar.gz 3 - /api.sql.tar.z 1 - /ROOT.sql.tar.z 1 - /uploads.tar 1 - /ROOT.Z 1 - /2014.jar 2 - /ftp.lz 1 - /html.Z 1 - /web.sql.z 1 - /inetpub.db 1 - /src.gz 1 - /my.7z 1 - /www.tar.bz2 1 - /members.jar 1 - /vendor/phpunit/phpunit/src/Util/PHP/eval-stdin.php 4 - /backup_2.sql.gz 1 - /2017.war 1 - /ftp.z 1 - /database.bz2 1 - /autohub.ph2024.tar.gz 3 - /autohub.ph2023.rar 3 - /2020.tar 1 - /htdocs.sql.bz2 1 - /ticketautohubph2020.sql 2 - /media.tar.bz2 1 - /public_html.sql.rar 1 - /autohub.sql.lz 1 - /2021.jar 1 - /2011.sql 2 - /ticket_autohub_ph.rar 2 - /php.war 1 - /src.rar 1 - /output.tar 1 - /2021.tar.gz 1 - /autohub.ph.tar.bz2 1 - /master.sql 1 - /my.tar.bz2 1 - /wwwroot.rar 4 - /htdocs.jar 1 - /package.gz 1 - /ROOT.sql.lz 1 - /2025.sql.tar.gz 1 - /temp.lz 1 - /html.sql.lz 1 - /panel 1 https://ticket.autohub.ph/wp-admin/ /wwwroot.tar.z 1 - /temp.sql 1 - /2019.rar 1 - /backup_2.xz 1 - /backups.z 1 - /autohub.ph.sql.zip 1 - /2025.z 1 - /test.sql.xz 1 - /bin.sqlite 1 - /login/.env 3 - /sales.zip 1 - /2017.zip 1 - /ticketautohubph.tar.gz 2 - /autohub.ph.tar 1 - /data.gz 1 - /ticket.autohub.ph2022.rar 2 - /autohub2022.rar 3 - /orders.tar.gz 1 - /2014.tar.gz 2 - /output.sql.xz 1 - /uploads.sql.tar.gz 1 - /database.Z 1 - /master.zip 1 - /fonts.gstatic.com/s/poppins/v20/pxiByp8kv8JHgFVrLBT5Z1xlFQ.woff2 9 https://ticket.autohub.ph/ /backup_4.sqlite 1 - /upload.7z 1 - /upload.war 1 - /db.sql.gz 2 - /upload.tar.z 1 - /wwwroot.sql.xz 1 - /bak.tar.bz2 1 - /dump.sql.bz2 1 - /wwwroot.xz 1 - /backup.sql.rar 1 - /1.jar 2 - /2019.tgz 1 - /backups.sqlitedb 1 - /backups.sql.gz 1 - /ticket_autohub_ph2024.rar 2 - /ticket.autohub.ph2021.tar.gz 2 - /dbdump.sql 1 - /backup.rar 4 - /db.sql.7z 2 - /backup.sql.zip 1 - /db.sql.tar.z 2 - /upload.gz 1 - /ticketautohubph2024.7z 2 - /2017.tar.bz2 1 - /htdocs.sql.gz 1 - /database.z 1 - /2012.tar 2 - /autohub.ph.xz 1 - /backup.bak 1 - /db.Z 2 - /ticket.autohub.ph.sql.zip 1 - /2016.bak 2 - /website.gz 1 - /www.sqlite 1 - /test.xz 1 - /admin.sqlitedb 1 - /jsp.sql 1 - /employee/asa 1 - /127.0.0.1.sql 2 - /orders.tar.bz2 1 - /dump.sql.z 1 - /www.ticket.autohub.ph2024.tar.gz 1 - /sql.tar 2 - /src.sql.tar.gz 1 - /bin.tar.bz2 1 - /ROOT.sqlite 1 - /php.tgz 1 - /uploads.tar.gz 1 - /html.sqlite 1 - /bak.sqlite 1 - /wwwroot.sql.rar 1 - /mysql.tar.bz2 1 - /api.7z 1 - /sql.sql.zip 1 - /jsp.bak 1 - /backup_2.sql.rar 1 - /ftp.jar 1 - /autohub.jar 1 - /htdocs.sql.lz 1 - /wwwroot.7z 4 - /upload.sqlite 1 - /company-list 53 https://ticket.autohub.ph/ticket /store.bak 1 - /2018.zip 1 - /index.tar.bz2 1 - /ticket.autohub.ph2023.7z 2 - /uploads.sql.7z 1 - /sql.sql.z 1 - /2013.zip 2 - /wwwroot.sql.bz2 1 - /autohub.ph.lz 1 - /joomla.tgz 1 - /api.sql.xz 1 - /public_html.tar 1 - /atom.xml 5 - /master.tar.bz2 1 - /site.rar 1 - /output.sql.bz2 1 - /uploads.sql.zip 1 - /backup_2.sqlitedb 1 - /phpinfo 3 - /wwwticketautohubph1.zip 1 - /backups.tgz 1 - /ticket_autohub_ph20021.7z 2 - /backup_1.sql.zip 1 - /htdocs.sql.xz 1 - /autohub.ph.gz 1 - /temp.sqlitedb 1 - /backup_2.war 1 - /data.xz 1 - /old.rar 2 - /upload.sql.tar.gz 1 - /ticket.autohub.ph.bar.sql 2 - /ticket_autohub_ph20024.tar.gz 2 - /my.zip 1 - /autohubwww.tar.gz 3 - /www.ticket.autohub.ph.7z 1 - /www1.7z 3 - /api.sql.7z 1 - /ticket.autohub.ph.war 1 - /app.jar 1 - /output.jar 1 - /admin.db 1 - /2013.war 2 - /tmp.sql.tar.gz 1 - /old.gz 1 - /bin.sql.gz 1 - /2025.sql.z 1 - /htdocs.tar 1 - /2022.tar 1 - /ticketautohubph1.zip 2 - /public_html.sql.zip 1 - /2018.war 1 - /public_html.sqlite 1 - /website.db 1 - END_SIDER_404 # Host - Pages - Hits - Bandwidth - Last visit date - [Start date of last visit] - [Last page of last visit] # [Start date of last visit] and [Last page of last visit] are saved only if session is not finished # The 25 first Hits must be first (order not required for others) BEGIN_VISITOR 215 114.108.247.58 3975659 3976895 390387841 20250228171755 182.18.251.38 2183459 2184371 198246472 20250228235959 61.245.123.178 1698147 1698787 271520693 20250228235246 114.108.247.115 1650761 1651004 215080416 20250228235924 126.209.21.75 1479766 1481092 589269435 20250228192054 182.18.253.108 1375971 1376182 119419821 20250228235201 130.105.45.219 1107177 1109116 410213062 20250228235959 210.14.13.202 920563 920678 109289034 20250222101214 203.177.71.149 884829 885394 265980153 20250228173342 58.69.56.197 735112 735198 105535125 20250228172457 182.18.254.194 660719 661942 191736960 20250226184816 114.108.218.186 582545 582913 171197357 20250228174152 222.127.128.139 515433 516063 232168253 20250228161752 122.54.81.10 511354 511700 152438776 20250228235506 182.18.251.59 424395 425560 318066315 20250228165333 120.28.195.196 198043 198258 131419302 20250228192912 126.209.20.3 195834 196109 87493249 20250228174727 114.108.245.52 189189 189640 93943642 20250228165521 126.209.21.106 171285 171972 191523630 20250228193309 114.108.254.251 139942 140326 61831153 20250228141001 122.55.53.165 139480 139790 96568861 20250227130519 182.18.253.107 134046 134092 18327583 20250220155840 58.69.179.115 55989 56036 9507871 20250222212229 182.18.254.229 44114 44330 60770492 20250214115116 114.108.245.51 39803 39904 27484266 20250227172627 162.142.125.126 1 1 10912 20250208011822 194.233.82.52 1 1 10912 20250212231657 175.176.41.154 374 403 5905506 20250228165103 175.176.73.97 2171 2201 7044885 20250207150907 131.226.105.237 1 8 4300242 20250207111828 112.198.102.124 1 1 848 20250225152203 103.17.215.33 1 1 10884 20250206160138 1.37.67.201 1 8 4300242 20250208084428 34.204.192.114 1 4 94511 20250212231325 54.88.179.33 1 1 10912 20250211081510 111.90.203.22 0 1 4153 131.226.102.11 0 4 16612 111.90.219.38 3158 3159 232341 20250210100402 175.176.73.10 1 3 10884 20250217221300 136.158.41.111 1 8 4300242 20250223220658 175.176.36.50 0 1 4153 136.158.42.100 1 7 563516 20250217205537 110.54.176.98 0 1 4153 158.62.42.22 155 193 5397605 20250208134410 175.176.33.234 198 223 5696657 20250204111646 209.35.164.94 1 1 10884 20250205171212 182.18.239.107 112 119 4791793 20250224125832 110.54.163.114 0 1 4153 194.156.99.130 2 2 21796 20250228182732 175.176.17.155 0 1 4153 209.35.162.9 2 2 1672 20250214164828 158.62.25.108 15988 16093 19340630 20250217093913 34.228.241.117 2 8 189050 20250207170536 175.176.32.129 2 9 4300242 20250213110523 152.32.104.22 76 105 5513247 20250210104904 110.54.133.234 2325 2325 397383 20250206120853 131.226.101.87 1125 1126 194781 20250226092604 122.55.53.163 8 8 6648 20250221193738 45.148.10.238 2 2 21796 20250217120252 176.97.123.244 1 1 10884 20250218150651 110.54.135.36 7544 7549 681025 20250205171501 199.45.154.143 1 1 10884 20250212203744 27.115.124.49 1 1 10912 20250209065149 110.54.132.230 0 3 12459 110.54.145.15 209 209 5405 20250211110517 112.198.120.219 64 74 672290 20250222120825 182.18.239.106 17 24 4311126 20250201094357 49.149.143.222 1 3 12792 20250227185107 175.176.17.146 2 9 4307205 20250225105105 123.160.223.75 4 7 348352 20250218064530 175.176.52.88 1 2 15037 20250204162302 106.54.200.247 1 1 10912 20250213123139 209.35.167.222 0 1 4153 110.54.161.143 3155 3155 542960 20250226154641 193.31.6.59 3 3 32680 20250227201918 111.90.213.30 43 57 543658 20250201112420 112.198.102.22 5 5 4240 20250225135141 175.176.18.13 16 44 5440551 20250220172952 131.226.101.168 6 6 85392 20250221123810 45.77.240.62 2 2 21796 20250222142622 111.90.218.108 0 1 4153 136.158.42.2 26 54 5417142 20250205211916 87.236.176.243 1 1 10884 20250226234452 131.226.101.8 15 43 5398325 20250221114654 110.54.179.195 0 1 4153 110.54.166.245 1099 1127 5653070 20250222162712 110.54.151.66 1 8 4300242 20250221105329 111.90.218.32 18 27 204089 20250225094755 110.54.135.87 0 1 4153 139.135.241.230 0 1 4153 112.198.102.40 4 4 3392 20250225142212 114.108.254.253 1 6 31649 20250224100217 159.65.27.63 1 1 10912 20250224000125 175.176.74.246 17 45 5408775 20250204112935 122.55.198.98 240 248 1007919 20250215092212 112.198.70.106 5977 5977 990168 20250226115546 111.90.218.21 20 20 440 20250225132501 1.37.67.202 1 8 4300242 20250218133001 167.94.146.52 1 1 10912 20250225224053 175.176.32.218 0 3 12459 112.198.102.171 6 33 5645688 20250226112920 119.93.119.134 4 13 4333198 20250227135442 139.135.241.185 4 4 39456 20250209000653 136.158.42.73 0 3 8306 175.176.48.187 4 11 4304490 20250208084332 111.90.208.185 13 13 10543 20250201141514 126.209.14.92 864 865 455172 20250219150321 1.37.67.134 2 16 8600788 20250227085553 136.158.57.7 0 1 4153 123.160.223.72 4 7 332071 20250226002736 126.209.20.4 7131 7131 326579 20250228170134 112.198.102.138 14 16 201765 20250225151223 175.176.74.45 1 2 3747610 20250220104414 112.198.102.246 1 8 4300242 20250211105642 1.37.67.200 3 24 12900958 20250225142331 111.7.96.169 2 6 390446 20250222235004 112.204.105.109 1 1 10884 20250222112059 150.158.45.24 1 1 10884 20250220041805 123.160.223.74 4 8 474804 20250226003445 175.176.33.153 53 67 1134535 20250205100806 209.35.164.86 1812 1817 246017 20250203090316 175.176.75.146 1 5 4212462 20250213100220 112.205.142.175 168 195 2567879 20250208110141 62.182.82.129 5 5 54476 20250221143203 124.106.167.242 18 26 4454908 20250219115522 37.19.205.201 0 1 4153 164.92.219.66 1 1 10884 20250208095932 136.158.25.115 0 1 4153 23.106.249.36 1 7 557759 20250204142831 49.149.131.222 92 93 131790 20250225201229 206.168.34.126 1 1 10884 20250202022428 112.205.147.108 68 72 803821 20250225205013 175.176.21.228 10 17 4322010 20250212135309 206.168.34.51 1 1 10884 20250207042536 66.249.82.196 2 2 21768 20250221114649 175.176.46.152 0 1 4153 74.125.212.71 2 4 486620 20250207165600 175.176.19.184 361 391 5519910 20250215072342 131.226.103.48 0 1 4153 111.7.96.161 1 1 10912 20250212110644 110.54.134.134 2624 2624 224826 20250207121051 110.54.150.123 0 1 4153 112.198.68.71 0 3 12459 110.54.150.130 0 1 4153 110.54.179.124 0 1 4153 162.142.125.218 1 1 10912 20250201060547 74.125.212.195 1 1 10884 20250221114650 175.176.73.5 1932 1933 601099 20250205090733 110.54.178.56 33 61 5528287 20250224092853 175.176.32.44 0 1 4153 180.190.130.156 0 1 4153 45.15.17.3 0 2 65742 164.92.70.172 1 1 10912 20250209143432 110.93.91.234 0 1 4153 175.176.74.84 1 5 557759 20250219192948 2.58.198.52 1 1 10884 20250203152904 51.79.193.200 3 3 32652 20250201093704 111.90.218.144 26 26 572 20250225132649 175.176.74.111 1367 1396 6381954 20250225110341 112.200.193.45 1 1 0 20250204191848 203.177.134.218 8293 8332 12392685 20250212065513 110.93.90.113 0 4 16612 101.198.0.180 1 1 10884 20250212032116 111.90.218.233 46 76 5431374 20250225110838 152.32.82.61 0 1 4153 131.226.105.242 0 1 4153 66.249.82.195 1 1 10884 20250207150355 126.209.14.91 6 28 12926647 20250210135622 112.198.101.9 11 16 345388 20250226105200 175.176.72.155 15 15 164040 20250207165554 203.177.59.200 1 8 4300242 20250224093925 110.54.163.39 24 24 128928 20250219142004 175.176.33.222 34 34 748 20250213134209 111.90.209.78 210 212 503757 20250201153537 111.90.218.126 170 170 16367 20250225132627 209.35.164.62 0 1 4153 123.160.223.73 4 8 428467 20250226003436 146.190.116.30 1 1 10884 20250222093752 175.176.34.134 0 1 4153 1.37.67.198 2 16 8600484 20250220132827 112.198.102.224 3 3 52668 20250226130739 112.210.226.108 2 9 4311126 20250202142710 131.226.100.130 12 12 10176 20250225115936 1.37.88.223 0 1 3736726 110.54.198.241 51 61 627652 20250222210642 54.245.192.243 2 8 189050 20250220193923 110.54.144.46 1501 1502 325970 20250219133518 111.7.96.167 1 1 10884 20250216185501 74.125.212.69 1 3 254879 20250207165600 111.7.96.171 1 1 10884 20250222235037 74.125.212.194 0 3 528990 114.108.247.117 681 689 685800 20250219115953 175.176.21.189 0 1 4153 175.176.72.45 636 666 5978749 20250214110326 74.125.212.196 1 4 210230 20250221114650 110.54.166.223 1 8 4300242 20250224090835 139.135.241.5 11 11 98216 20250209000456 136.158.2.175 8737 8766 5912998 20250208160502 111.90.218.176 157 159 311969 20250225130122 74.125.212.70 1 3 30373 20250207150356 175.176.17.249 52 81 5800149 20250210110204 122.53.228.91 0 1 4153 1.37.67.197 1 8 4300242 20250210180244 180.190.116.192 15 42 695117 20250219092436 175.176.74.182 1 1 10884 20250214233312 167.94.146.53 1 1 10884 20250215231347 111.7.96.164 1 1 10912 20250209142702 111.90.209.2 12 12 108967 20250226173540 130.105.81.214 559 586 5342906 20250213132950 167.94.145.102 1 1 10884 20250218005718 199.45.155.73 1 1 10912 20250210013818 1.37.67.136 1 8 4300242 20250205090536 175.176.51.112 0 1 4153 112.198.104.177 343 372 5770336 20250201101513 194.50.16.252 1 1 10912 20250218063516 END_VISITOR # Date - Pages - Hits - Bandwidth - Visits BEGIN_DAY 28 20250201 1238580 1238746 83806541 33 20250202 603879 603886 15757791 6 20250203 480504 481021 160608792 29 20250204 956636 957351 219452207 34 20250205 766024 766700 229423555 35 20250206 828054 828818 251982917 40 20250207 699492 700249 246078173 46 20250208 506521 507062 164920789 31 20250209 19 19 181292 6 20250210 854410 855173 217673782 35 20250211 736677 737126 168408122 33 20250212 935705 936251 221901215 44 20250213 544823 545544 209724313 40 20250214 515759 516423 213223671 36 20250215 255919 256078 58559567 31 20250216 1649 1665 3560707 6 20250217 584035 584780 175373503 23 20250218 912904 913709 255310385 36 20250219 808194 808891 231145538 41 20250220 1019735 1020472 256228810 36 20250221 834861 835806 251908773 41 20250222 599693 600100 110593818 36 20250223 193259 193266 8788082 3 20250224 1101644 1102402 212170628 31 20250225 1084577 1085264 265483595 48 20250226 1172286 1173018 246553236 38 20250227 1027473 1027858 181738737 26 20250228 832767 833353 164875985 32 END_DAY # Session range - Number of visits BEGIN_SESSION 7 30mn-1h 61 0s-30s 168 15mn-30mn 42 30s-2mn 22 1h+ 530 5mn-15mn 31 2mn-5mn 22 END_SESSION # URL - Pages - Bandwidth - Entry - Exit # The 25 first Pages must be first (order not required for others) BEGIN_SIDER 18652 /ticket/fetch-messages/17167 1143140 25149058 7 8 /ticket/fetch-messages/17026 214943 32724027 1 1 /ticket/ticketCreated 147026 120615312 142 431 /ticket/fetch-messages/17524 135312 38647741 0 1 /ticket/fetch-messages/16999 133756 2942610 1 2 /ticket/ticketClosed/17524 133054 1596683 1 0 /ticket/fetch-messages/15217 130090 2861914 0 1 /ticket/ticketPicked/15217 129935 1559217 0 0 /ticket/fetch-messages/17366 129426 2851175 1 1 /ticket/fetch-messages/15577 127211 19158267 1 2 /ticket/fetch-messages/17652 124303 2736013 0 1 /ticket/fetch-messages/15216 122107 2686354 0 0 /ticket/fetch-messages/16887 121810 3045200 1 0 /ticket/ticketPicked/16887 121551 1458624 0 1 /ticket/ticketPicked/16803 121473 1457712 1 0 /ticket/fetch-messages/16803 121276 3031850 0 1 /ticket/fetch-messages/16324 121231 17568532 1 2 /ticket/fetch-messages/15317 120573 3014275 1 1 /ticket/fetch-messages/17545 119539 2629858 1 0 /ticket/ticketClosed/15217 118901 1426800 0 0 /ticket/fetch-messages/17254 118899 2616084 1 1 /ticket/fetch-messages/15218 118602 2609200 1 0 /ticket/ticketPicked/15228 118510 1422132 0 1 /ticket/ticketPicked/17652 118501 1422022 1 0 /ticket/ticketClosed/15228 118391 1420692 0 0 /ticket/checkTicketElapsedTime/16962 2 678 0 0 /ticket/fetch-messages/16225 419 9196 0 0 /users/getUserAbility/19754 5 9158 0 0 /ticket/my-assigned-tickets/16961 3 104300 0 0 /ticket/close-ticket/15588 1 52 0 0 /ticket/close-ticket/15735 1 52 0 0 /ticket/ticketPicked/16921 9 102 0 0 /user/2088 3 114 0 0 /ticket/close-ticket/17353 1 52 0 0 /ticket/checkTicketElapsedTime/15588 1 319 0 0 /ticket/ticketClosed/17731 702 8448 0 0 /ticket/checkTicketElapsedTime/15614 1 325 0 0 /ticket/checkTicketElapsedTime/14196 1 319 0 0 /ticket/checkTicketElapsedTime/15225 1 317 0 0 /ticket/my-ticket/16847 1 33125 0 0 /ticket/close-ticket/15165 1 52 0 0 /ticket/ticketClosed/16970 3 24 0 0 /ticket/fetch-messages/16069 129 2970 0 0 /ticket/ticketClosed/17166 3 36 0 0 /ticket/ticketClosed/15380 29 348 0 0 /ticket/fetch-messages/15502 307 15389 0 0 /ticket/my-ticket/15420 1 33083 0 0 /ticket/close-ticket/17288 1 52 0 0 /ticket/ticketClosed/15758 79 948 0 0 /ticket/close-ticket/15164 1 52 0 0 /ticket/my-assigned-tickets/17244 4 138743 0 0 /sla/getSLAperCategory/213 1 227 0 0 /ticket/ticketClosed/15209 3 36 0 0 /user/5228 1 38 0 0 /ticket/my-assigned-tickets/16230 2 69370 0 0 /ticket/ticketClosed/15816 9 108 0 0 /ticket/my-assigned-tickets/16704 3 104273 0 0 /ticket/close-ticket/15734 1 52 0 0 /ticket/my-assigned-tickets/15628 3 104088 0 0 /ticket/checkTicketElapsedTime/17314 1 392 0 0 /ticket/my-ticket/15779 2 63680 0 0 /sla/getSLAperCategory/45 7 1456 0 0 /ticket/ticketClosed/16096 9909 118896 0 0 /ticket/ticketClosed/15514 5 60 0 0 /ticket/ticketPicked/15467 9 126 0 0 /ticket/ticketClosed/16007 51 634 0 0 /ticket/ticketPicked/16034 865 10395 0 0 /ticket/checkTicketElapsedTime/16600 1 331 0 0 /ticket/my-assigned-tickets/17675 3 104268 0 0 /ticket/checkTicketElapsedTime/15350 1 379 0 0 /ticket/fetch-messages/16108 48 1056 0 0 /ticket/ticketPicked/16876 575 6912 0 0 /ticket/close-ticket/16758 1 52 0 0 /ticket/my-ticket/16525 1 33084 0 0 /ticket/ticketPicked/16867 141 1690 0 0 /ticket/fetch-messages/16894 29955 8416202 0 1 /ticket/my-ticket/17050 1 33058 0 0 /ticket/checkTicketElapsedTime/17570 1 323 0 0 /ticket/checkTicketElapsedTime/16047 1 321 0 0 /ticket/close-ticket/15537 1 52 0 0 /ticket/my-assigned-tickets/17052 3 104253 0 0 /ticket/my-ticket/16366 1 33056 0 0 /ticket/my-ticket/17700 1 33078 0 0 /ticket/update/16610 1 58 0 0 /ticket/checkTicketElapsedTime/15941 1 321 0 0 /ticket/ticketClosed/17017 40 480 0 0 /ticket/my-ticket/15788 1 33064 0 0 /ticket/close-ticket/17103 1 52 0 0 /ticket/my-assigned-tickets/15349 2 69426 0 0 /ticket/update/17051 1 58 0 0 /ticket/ticketClosed/15846 568 6839 0 0 /ticket/my-ticket/16284 1 33145 0 0 /ticket/ticketClosed/15465 3 24 0 0 /ticket/checkTicketElapsedTime/16560 1 335 0 0 /ticket/checkTicketElapsedTime/16551 2 663 0 0 /ticket/ticketClosed/17592 3 36 0 0 /ticket/fetch-messages/17224 1387 30514 0 0 /sla/getSLAperCategory/225 12 2616 0 0 /ticket/my-ticket/16232 1 31611 0 0 /ticket/fetch-messages/16216 2083 45826 0 0 /ticket/my-ticket/15299 4 132939 0 0 /ticket/ticketClosed/17629 3 24 0 0 /ticket/my-assigned-tickets/15368 2 69338 0 0 /ticket/checkTicketElapsedTime/17083 1 374 0 0 /ticket/my-assigned-tickets/15521 3 104223 0 0 /ticket/my-assigned-tickets/16873 4 139636 0 0 /ticket/fetch-messages/17691 5 88 0 0 /ticket/fetch-messages/17606 17 352 0 0 /ticket/my-assigned-tickets/16570 2 69375 0 0 /ticket/checkTicketElapsedTime/15145 1 376 0 0 /ticket/my-assigned-tickets/17303 2 69342 0 0 /ticket/my-assigned-tickets/15603 2 69612 0 0 /users-list/364 2 79264 0 0 /ticket/ticketPicked/17592 4012 48162 0 0 /ticket/checkTicketElapsedTime/16099 2 662 0 0 /ticket/ticketPicked/16663 5 69 0 0 /ticket/close-ticket/16272 1 52 0 0 /ticket/close-ticket/17701 1 52 0 0 /ticket/ticketClosed/17726 4 48 0 0 /ticket/fetch-messages/17184 39 836 0 0 /ticket/my-ticket/16649 1 33150 0 0 /ticket/my-assigned-tickets/16136 1 34811 0 0 /ticket/ticketPicked/16772 194 2328 0 0 /ticket/ticketClosed/15204 5 60 0 0 /ticket/ticketPicked/17313 5 33 0 0 /ticket/close-ticket/15416 1 52 0 0 /ticket/checkTicketElapsedTime/14178 1 320 0 0 /ticket/ticketPicked/16154 2534 30418 0 0 /ticket/fetch-messages/15313 1399 34950 0 0 /ticket/my-assigned-tickets/16559 7 245870 0 0 /ticket/my-ticket/15128 1 33191 0 0 /ticket/checkTicketElapsedTime/15003 1 325 0 0 /ticket/my-ticket/17683 1 33081 0 0 /ticket/fetch-messages/16135 109 2310 0 0 /ticket/ticketClosed/15298 25 300 0 0 /ticket/close-ticket/16073 1 52 0 0 /ticket/close-ticket/16564 1 52 0 0 /ticket/fetch-messages/16598 22 396 0 0 /ticket/checkTicketElapsedTime/15349 1 325 0 0 /ticket/close-ticket/15994 1 52 0 0 /ticket/close-ticket/15336 1 52 0 0 /ticket/ticketClosed/17033 3825 45876 0 0 /ticket/checkTicketElapsedTime/16121 1 322 0 0 /user/1560 1 38 0 0 /ticket/fetch-messages/11616 2262 359658 0 0 /ticket/my-assigned-tickets/15955 4 139132 0 0 /ticket/fetch-messages/16444 196 4268 0 0 /ticket/ticketClosed/15821 8 96 0 0 /ticket/ticketClosed/17373 14 168 0 0 /ticket/checkTicketElapsedTime/16020 1 322 0 0 /ticket/fetch-messages/15599 14 308 0 0 /ticket/my-ticket/15439 1 33073 0 0 /ticket/my-ticket/16492 1 31933 0 0 /ticket/checkTicketElapsedTime/15762 1 382 0 0 /ticket/fetch-messages/17581 41107 904381 0 0 /ticket/update/15354 1 58 0 0 /ticket/ticketClosed/15916 2 24 0 0 /ticket/checkTicketElapsedTime/16178 1 387 0 0 /user/19739 1 38 0 0 /ticket/ticketPicked/15617 14 168 0 0 /ticket/fetch-messages/15684 79 1807 0 0 /ticket/my-assigned-tickets/16599 3 104258 0 0 /ticket/checkTicketElapsedTime/14556 1 320 0 0 /ticket/fetch-messages/15990 57 1232 0 0 /ticket/ticketClosed/16896 5 60 0 0 /ticket/ticketClosed/15488 4 48 0 0 /ticket/checkTicketElapsedTime/16420 1 375 0 0 /ticket/close-ticket/16694 1 52 0 0 /ticket/ticketPicked/15145 389 4686 0 0 /ticket/my-assigned-tickets/15146 2 69303 0 0 /ticket/ticketPicked/16435 7949 95388 0 0 /ticket/my-assigned-tickets/16697 2 69452 0 0 /ticket/ticketPicked/16950 17 214 0 0 /ticket/ticketClosed/17509 5 48 0 0 /ticket/checkTicketElapsedTime/15230 1 376 0 0 /ticket/fetch-messages/15586 31 660 0 0 /ticket/my-assigned-tickets/17440 2 69396 0 0 /ticket/fetch-messages/15248 45 946 0 0 /ticket/checkTicketElapsedTime/16582 1 317 0 0 /ticket/close-ticket/17496 1 52 0 0 /ticket/my-assigned-tickets/17444 2 69422 0 0 /ticket/my-ticket/17219 2 63500 0 0 /ticket/close-ticket/17275 1 52 0 0 /ticket/fetch-messages/17543 6728 148002 0 0 /ticket/my-ticket/16413 4 133199 0 0 /ticket/close-ticket/16840 1 52 0 0 /ticket/ticketClosed/15383 24 276 0 0 /ticket/my-ticket/16143 1 33122 0 0 /ticket/ticketPicked/15279 11 156 0 0 /ticket/ticketPicked/16819 8 90 0 0 /ticket/update/17127 1 58 0 0 /ticket/my-ticket/17189 1 33108 0 0 /users-list/19745 5 202348 0 0 /ticket/my-ticket/17730 1 31609 0 0 /ticket/fetch-messages/16643 358 7854 0 0 /ticket/my-assigned-tickets/16177 3 104221 0 0 /ticket/update/15915 1 58 0 0 /ticket/fetch-messages/17193 13 286 0 0 /ticket/fetch-messages/15926 139 3450 0 0 /ticket/ticketPicked/16233 3857 46278 0 0 /ticket/my-assigned-tickets/17696 1 34926 0 0 /ticket/my-assigned-tickets/16733 2 69296 0 0 /sla/getSLAperCategory/191 9 2043 0 0 /ticket/my-assigned-tickets/15811 3 104563 0 0 /ticket/fetch-messages/15208 52 1078 0 0 /ticket/my-assigned-tickets/16497 2 69408 0 0 /ticket/fetch-messages/16429 352 14135 0 0 /ticket/checkTicketElapsedTime/16526 1 317 0 0 /user/1117 1 38 0 0 /ticket/my-assigned-tickets/16864 3 104317 0 0 /ticket/fetch-messages/17721 12973 285406 2 2 /ticket/my-ticket/16202 1 33100 0 0 /ticket/close-ticket/15429 1 52 0 0 /ticket/ticketClosed/17663 3 24 0 0 /ticket/ticketClosed/16553 4 36 0 0 /reports/blank 164 0 0 0 /ticket/ticketClosed/15570 86 1032 0 0 /ticket/my-assigned-tickets/16832 3 104162 0 0 /ticket/my-assigned-tickets/15370 2 69314 0 0 /ticket/fetch-messages/16265 1294 46926 0 0 /ticket/checkTicketElapsedTime/17009 1 383 0 0 /ticket/fetch-messages/16674 241 5148 0 0 /ticket/close-ticket/16024 1 52 0 0 /ticket/my-ticket/16067 1 31612 0 0 /ticket/fetch-messages/16622 538 30833 0 0 /ticket/checkTicketElapsedTime/17606 1 322 0 0 /ticket/checkTicketElapsedTime/16768 1 387 0 0 /ticket/fetch-messages/15945 934 20526 0 0 /ticket/my-assigned-tickets/16522 2 69600 0 0 /ticket/close-ticket/17139 1 52 0 0 /ticket/fetch-messages/16283 649 175407 0 0 /ticket/my-assigned-tickets/17323 3 104086 0 0 /ticket/checkTicketElapsedTime/15334 1 321 0 0 /ticket/close-ticket/16803 1 52 0 0 /ticket/close-ticket/17326 1 52 0 0 /users-list/345 2 79465 0 0 /ticket/close-ticket/17441 1 52 0 0 /ticket/close-ticket/16304 1 52 0 0 /ticket/fetch-messages/15406 100 2475 0 0 /category/childCategory/33 523 1058029 0 0 /ticket/update/15018 1 58 0 0 /ticket/fetch-messages/16899 12415 273130 0 0 /ticket/checkTicketElapsedTime/15930 1 325 0 0 /ticket/checkTicketElapsedTime/17141 3 1045 0 0 /ticket/my-ticket/17517 1 33087 0 0 /ticket/my-ticket/17121 1 33086 0 0 /ticket/fetch-messages/15846 14386 319786 0 0 /ticket/ticketClosed/17649 3 24 0 0 /ticket/ticketPicked/17616 97 1186 0 0 /ticket/close-ticket/15382 1 52 0 0 /ticket/my-ticket/17178 1 33092 0 0 /ticket/ticketClosed/16637 2826 33937 0 0 /ticket/ticketPicked/15959 8 102 0 0 /ticket/ticketClosed/15887 6 72 0 0 /ticket/checkTicketElapsedTime/15173 1 332 0 0 /ticket/ticketPicked/16527 1085 13029 0 0 /ticket/my-assigned-tickets/17243 2 69346 0 0 /ticket/ticketPicked/16033 21 272 0 0 /ticket/my-assigned-tickets/17337 1 34788 0 0 /ticket/ticketPicked/16521 61 723 0 0 /ticket/fetch-messages/16707 80 1760 0 0 /ticket/checkTicketElapsedTime/15293 1 381 0 0 /ticket/close-ticket/17293 1 52 0 0 /ticket/my-assigned-tickets/16203 3 104250 0 0 /ticket/checkTicketElapsedTime/16278 1 325 0 0 /ticket/ticketPicked/16526 45 549 0 0 /ticket/fetch-messages/16642 385 8448 0 0 /ticket/ticketClosed/15881 4 36 0 0 /ticket/update/16009 1 58 0 0 /ticket/update/16301 1 58 0 0 /ticket/close-ticket/17623 1 52 0 0 /ticket/ticketPicked/16922 9 114 0 0 /ticket/ticketPicked/16695 5 70 0 0 /ticket/close-ticket/17351 1 52 0 0 /ticket/my-ticket/16114 1 33060 0 0 /ticket/ticketPicked/15434 10 117 0 0 /ticket/checkTicketElapsedTime/16937 2 693 0 0 /user/19370 13 494 0 0 /ticket/my-ticket/16461 1 33096 0 0 /ticket/ticketClosed/16202 3 24 0 0 /ticket/checkTicketElapsedTime/17704 1 341 0 0 /ticket/my-ticket/16444 1 33083 0 0 /ticket/ticketClosed/16376 9 108 0 0 /ticket/ticketClosed/15765 74 888 0 0 /ticket/fetch-messages/17214 1677 36894 0 0 /ticket/my-ticket/15409 1 33078 0 0 /ticket/ticketClosed/17554 504 6048 0 0 /ticket/ticketPicked/16430 11 150 0 0 /ticket/close-ticket/15677 1 52 0 0 /ticket/fetch-messages/17134 28 675 0 0 /ticket/checkTicketElapsedTime/16735 2 784 0 0 /ticket/fetch-messages/15439 483 10626 0 0 /ticket/fetch-messages/16323 1853 46300 0 0 /ticket/ticketPicked/16199 44 540 0 0 /sla/getSLAperCategory/139 6 1248 0 0 /sla/getSLAperCategory/127 3 615 0 0 /ticket/ticketClosed/17545 62849 754188 0 0 /ticket/fetch-messages/15516 10 220 0 0 /ticket/fetch-messages/16837 501 11449 0 0 /users-list/19349 2 80396 0 0 /ticket/my-assigned-tickets/17143 4 139518 0 0 /ticket/my-assigned-tickets/15842 3 104144 0 0 /ticket/ticketClosed/17236 4 48 0 0 /ticket/fetch-messages/16542 8 176 0 0 /ticket/checkTicketElapsedTime/15441 1 382 0 0 /ticket/my-ticket/15988 1 33089 0 0 /ticket/my-assigned-tickets/16348 3 104311 0 0 /ticket/fetch-messages/16173 929 24179 0 0 /ticket/checkTicketElapsedTime/17049 1 327 0 0 /ticket/ticketClosed/16092 11 120 0 0 /ticket/ticketClosed/15684 23 276 0 0 /ticket/my-ticket/15979 1 31608 0 0 /ticket/my-assigned-tickets/17065 2 69334 0 0 /ticket/close-ticket/17202 1 52 0 0 /ticket/my-assigned-tickets/16124 2 69354 0 0 /ticket/checkTicketElapsedTime/15428 1 320 0 0 /ticket/close-ticket/16035 1 52 0 0 /ticket/my-ticket/16865 1 33096 0 0 /ticket/my-assigned-tickets/17212 2 69590 0 0 /ticket/fetch-messages/15560 35164 773606 0 1 /ticket/checkTicketElapsedTime/16908 1 317 0 0 /ticket/close-ticket/16751 1 52 0 0 /ticket/close-ticket/16401 1 52 0 0 /ticket/fetch-messages/17348 473 10922 0 0 /ticket/checkTicketElapsedTime/15695 1 325 0 0 /ticket/close-ticket/15529 1 52 0 0 /ticket/checkTicketElapsedTime/16389 1 318 0 0 /ticket/close-ticket/17453 1 52 0 0 /ticket/checkTicketElapsedTime/16505 1 319 0 0 /ticket/my-ticket/15597 1 33093 0 0 /ticket/my-ticket/15682 1 33088 0 0 /ticket/close-ticket/15512 1 52 0 0 /ticket/my-ticket/17470 1 33067 0 0 /ticket/update/17479 1 58 0 0 /ticket/fetch-messages/15303 103 2244 0 0 /ticket/my-assigned-tickets/16498 5 174322 0 0 /ticket/my-ticket/15634 1 31687 0 0 /ticket/close-ticket/15486 1 52 0 0 /ticket/ticketClosed/15839 3 36 0 0 /ticket/checkTicketElapsedTime/16956 1 370 0 0 /ticket/checkTicketElapsedTime/16065 1 402 0 0 /ticket/ticketPicked/15575 12 154 0 0 /ticket/fetch-messages/16959 39 792 0 0 /ticket/my-assigned-tickets/16707 3 104263 0 0 /ticket/ticketClosed/16618 3012 36144 0 0 /ticket/ticketPicked/15515 4 57 0 0 /ticket/my-ticket/17230 1 33096 0 0 /ticket/my-assigned-tickets/15862 3 104135 0 0 /ticket/ticketPicked/15208 9 126 0 0 /ticket/my-assigned-tickets/17712 3 104209 0 0 /ticket/my-assigned-tickets/16799 3 104210 0 0 /ticket/my-ticket/17558 1 33091 0 0 /ticket/ticketPicked/17638 5252 63042 0 0 /ticket/fetch-messages/17734 58 1392 0 0 /ticket/fetch-messages/17333 42 924 0 0 /users-list/19730 1 40852 0 0 /ticket/my-assigned-tickets/16401 3 104131 0 0 /ticket/close-ticket/16833 1 52 0 0 /ticket/my-ticket/17198 1 31606 0 0 /ticket/fetch-messages/16536 8 176 0 0 /ticket/close-ticket/15670 1 52 0 0 /ticket/checkTicketElapsedTime/15485 1 378 0 0 /ticket/my-ticket/15410 1 33060 0 0 /ticket/checkTicketElapsedTime/15377 1 346 0 0 /ticket/fetch-messages/17296 2172 47784 0 0 /ticket/ticketPicked/15236 147 1791 0 0 /ticket/my-assigned-tickets/15213 3 104238 0 0 /ticket/my-ticket/16702 2 66146 0 0 /user/5487 11 418 0 0 /ticket/fetch-messages/16356 68 1430 0 0 /ticket/ticketClosed/17359 4 48 0 0 /ticket/my-ticket/16052 1 33109 0 0 /ticket/ticketClosed/15823 1 12 0 0 /ticket/close-ticket/15628 1 52 0 0 /ticket/ticketPicked/17067 172 2070 0 0 /ticket/fetch-messages/15837 351 7722 0 0 /ticket/close-ticket/15322 1 52 0 0 /ticket/checkTicketElapsedTime/15194 1 345 0 0 /ticket/ticketPicked/15783 5915 70989 0 0 /ticket/my-ticket/16515 1 33171 0 0 /ticket/ticketPicked/15169 4 45 0 0 /ticket/ticketClosed/17678 58 696 0 0 /ticket/my-ticket/15836 1 33074 0 0 /ticket/ticketClosed/15399 2 12 0 0 /ticket/checkTicketElapsedTime/15210 1 319 0 0 /ticket/my-assigned-tickets/15210 3 104266 0 0 /ticket/close-ticket/16270 1 52 0 0 /user/4586 1 39 0 0 /ticket/fetch-messages/15425 63 1298 0 0 /ticket/ticketPicked/15789 99 1206 0 0 /ticket/fetch-messages/15874 135 19102 0 0 /ticket/ticketClosed/16718 4 48 0 0 /ticket/my-ticket/17669 1 33083 0 0 /ticket/my-assigned-tickets/15279 3 104228 0 0 /ticket/close-ticket/15412 1 52 0 0 /ticket/ticketClosed/16495 5 60 0 0 /ticket/ticketClosed/15500 27 312 0 0 /ticket/ticketPicked/17123 79 936 0 0 /ticket/ticketClosed/17471 61 732 0 0 /ticket/checkTicketElapsedTime/17033 1 332 0 0 /ticket/fetch-messages/15665 25 484 0 0 /ticket/my-ticket/17065 1 31617 0 0 /ticket/fetch-messages/15840 22 462 0 0 /ticket/ticketClosed/16420 4 36 0 0 /ticket/close-ticket/17633 1 52 0 0 /ticket/my-ticket/16984 1 31604 0 0 /ticket/my-ticket/17281 1 33104 0 0 /ticket/checkTicketElapsedTime/16325 2 673 0 0 /ticket/ticketPicked/15704 9 114 0 0 /ticket/my-assigned-tickets/16641 4 140272 0 0 /ticket/fetch-messages/15504 29 700 0 0 /ticket/ticketClosed/16839 3 36 0 0 /ticket/fetch-messages/16388 90 1958 0 0 /category/dept-category/23 481 71073 0 0 /ticket/my-ticket/16932 1 33084 0 0 /ticket/ticketClosed/17503 3 24 0 0 /ticket/my-ticket/15999 1 33078 0 0 /ticket/ticketPicked/16643 28 333 0 0 /ticket/fetch-messages/15411 507 11460 0 0 /ticket/my-ticket/15305 4 133023 0 0 /users-list/19371 2 79665 0 0 /ticket/my-assigned-tickets/15945 3 104239 0 0 /ticket/ticketPicked/16227 4214 50586 0 0 /ticket/checkTicketElapsedTime/16033 1 385 0 0 /ticket/ticketPicked/15852 10 144 0 0 /ticket/my-assigned-tickets/15267 4 138962 0 0 /ticket/my-assigned-tickets/17638 3 104159 0 0 /ticket/my-assigned-tickets/16296 3 104185 0 0 /ticket/my-ticket/15577 3 99357 0 0 /ticket/my-ticket/17490 2 66206 0 0 /ticket/ticketPicked/16422 19 240 0 0 /ticket/my-ticket/15448 1 33082 0 0 /ticket/my-ticket/17346 1 31615 0 0 /ticket/fetch-messages/15985 7285 160248 0 0 /ticket/fetch-messages/16042 21 462 0 0 /ticket/close-ticket/16767 1 52 0 0 /ticket/close-ticket/17287 1 52 0 0 /ticket/ticketClosed/15714 4 48 0 0 /ticket/ticketClosed/16975 3 24 0 0 /ticket/fetch-messages/17694 204 4488 0 0 /users-list/19758 1 40692 0 0 /ticket/ticketClosed/16735 4 70 0 0 /ticket/close-ticket/17523 1 52 0 0 /ticket/ticketClosed/17593 2 24 0 0 /ticket/ticketPicked/17368 33 408 0 0 /ticket/ticketClosed/15519 245 2940 0 0 /ticket/ticketPicked/15484 1182 14208 0 0 /ticket/fetch-messages/15239 232 4864 0 0 /ticket/fetch-messages/16971 191 4180 0 0 /ticket/ticketPicked/15678 43 525 0 0 /ticket/my-ticket/16638 1 33065 0 0 /ticket/ticketPicked/15847 1737 20856 0 0 /ticket/ticketClosed/16567 5 60 0 0 /ticket/ticketClosed/16247 66 840 0 0 /ticket/my-assigned-tickets/16209 3 104209 0 0 /ticket/fetch-messages/16068 49 1056 0 0 /reports/individual-support-summary 19 280704 0 0 /ticket/ticketPicked/16353 10 135 0 0 /ticket/my-assigned-tickets/15112 1 34796 0 0 /ticket/fetch-messages/17629 23 462 0 0 /ticket/my-assigned-tickets/16232 2 69342 0 0 /ticket/checkTicketElapsedTime/15670 1 325 0 0 /ticket/checkTicketElapsedTime/17347 2 657 0 0 /ticket/my-ticket/16586 1 33061 0 0 /ticket/my-assigned-tickets/15173 2 69350 0 0 /ticket/close-ticket/15349 1 52 0 0 /ticket/checkTicketElapsedTime/15965 1 336 0 0 /ticket/my-ticket/17229 1 31653 0 0 /ticket/my-assigned-tickets/17604 3 104310 0 0 /ticket/my-assigned-tickets/16252 2 69424 0 0 /ticket/close-ticket/17032 1 52 0 0 /ticket/ticketPicked/16173 552 6633 0 0 /ticket/my-assigned-tickets/15504 3 104192 0 0 /ticket/close-ticket/15473 1 52 0 0 /ticket/ticketPicked/16561 7 78 0 0 /user/1847 1 38 0 0 /ticket/ticketClosed/15364 84 1068 0 0 /ticket/ticketPicked/15960 97 1175 0 0 /ticket/checkTicketElapsedTime/16054 1 383 0 0 /ticket/close-ticket/17583 1 52 0 0 /ticket/checkTicketElapsedTime/16628 1 326 0 0 /ticket/close-ticket/16671 1 52 0 0 /ticket/fetch-messages/16773 5473 1651659 0 0 /ticket/checkTicketElapsedTime/16700 1 318 0 0 /ticket/fetch-messages/16155 701 15400 0 0 /ticket/ticketClosed/17093 2829 33970 0 0 /ticket/my-ticket/16423 3 99786 0 0 /ticket/my-assigned-tickets/15729 3 104229 0 0 /ticket/ticketPicked/15614 3 54 0 0 /ticket/close-ticket/16588 1 52 0 0 /ticket/fetch-messages/16951 6103 134266 0 0 /ticket/my-assigned-tickets/15863 3 104225 0 0 /ticket/fetch-messages/15481 811 20225 0 0 /ticket/fetch-messages/17186 26 528 0 0 /ticket/ticketPicked/15317 44106 529296 0 0 /ticket/close-ticket/16014 1 52 0 0 /ticket/my-ticket/15806 3 99639 0 0 /ticket/ticketPicked/16788 321 3863 0 0 /ticket/close-ticket/15960 1 52 0 0 /ticket/fetch-messages/15670 59 3922 0 0 /ticket/fetch-messages/15381 31 682 0 0 /ticket/my-assigned-tickets/17629 3 104178 0 0 /ticket/close-ticket/17292 1 52 0 0 /ticket/close-ticket/15376 1 52 0 0 /ticket/ticketClosed/15539 4 70 0 0 /ticket/checkTicketElapsedTime/17213 1 317 0 0 /ticket/fetch-messages/17710 5 84 0 0 /ticket/my-assigned-tickets/17594 3 104220 0 0 /ticket/my-ticket/15279 2 66485 0 0 /ticket/ticketPicked/17168 6 82 0 0 /ticket/close-ticket/15238 1 52 0 0 /ticket/close-ticket/16579 1 52 0 0 /ticket/update/15993 1 58 0 0 /ticket/checkTicketElapsedTime/15190 1 334 0 0 /ticket/ticketClosed/17719 5 60 0 0 /ticket/close-ticket/17624 1 52 0 0 /ticket/ticketPicked/17451 7 102 0 0 /ticket/my-assigned-tickets/17456 3 104342 0 0 /ticket/ticketPicked/17218 2911 34980 0 0 /ticket/my-assigned-tickets/16121 2 69384 0 0 /ticket/close-ticket/17416 1 52 0 0 /ticket/my-ticket/15288 1 33106 0 0 /ticket/ticketPicked/15772 29 375 0 0 /ticket/ticketPicked/17360 12 162 0 0 /ticket/ticketClosed/16400 1 12 0 0 /ticket/my-ticket/17200 1 31591 0 0 /ticket/fetch-messages/16717 21 418 0 0 /ticket/close-ticket/17054 1 52 0 0 /ticket/close-ticket/16049 1 52 0 0 /ticket/ticketPicked/15393 8 114 0 0 /user/19364 5 190 0 0 /ticket/ticketClosed/16917 3 36 0 0 /ticket/update/17589 1 58 0 0 /ticket/ticketClosed/15837 17 204 0 0 /category/parentCategory 10 3844 0 0 /ticket/fetch-messages/17212 1906 41932 0 0 /ticket/my-ticket/15799 1 33079 0 0 /ticket/my-ticket/16732 1 33054 0 0 /ticket/my-ticket/17111 1 33091 0 0 /ticket/close-ticket/15297 1 52 0 0 /ticket/ticketClosed/17311 78 936 0 0 /ticket/my-ticket/17464 1 33097 0 0 /ticket/checkTicketElapsedTime/15226 1 335 0 0 /ticket/close-ticket/16573 1 52 0 0 /ticket/checkTicketElapsedTime/15750 1 393 0 0 /ticket/my-ticket/17441 1 33079 0 0 /ticket/my-ticket/16784 1 33090 0 0 /ticket/my-ticket/17527 1 33146 0 0 /ticket/close-ticket/17090 1 52 0 0 /ticket/fetch-messages/16729 22154 14676604 0 0 /ticket/checkTicketElapsedTime/15779 2 711 0 0 /user/71 3 87 0 0 /ticket/fetch-messages/16851 1044 22946 0 0 /ticket/my-assigned-tickets/16245 3 104240 0 0 /ticket/fetch-messages/15198 7233 566184 0 0 /ticket/my-assigned-tickets/15151 2 69448 0 0 /ticket/close-ticket/15457 1 52 0 0 /ticket/fetch-messages/15555 2551 56122 0 0 /ticket/my-assigned-tickets/16640 2 69601 0 0 /ticket/fetch-messages/16860 51 1122 0 0 /ticket/fetch-messages/16187 515 69524 0 0 /ticket/ticketPicked/16653 689 8280 0 0 /ticket/fetch-messages/16938 5219 1199234 0 0 /ticket/fetch-messages/17384 3773 618548 0 0 /ticket/fetch-messages/15802 118 2574 0 0 /ticket/close-ticket/17335 1 52 0 0 /ticket/fetch-messages/16826 79 1672 0 0 /ticket/my-ticket/16124 1 33080 0 0 /ticket/my-ticket/16472 2 66348 0 0 /ticket/close-ticket/16827 1 52 0 0 /ticket/ticketClosed/16234 5 101 0 0 /ticket/close-ticket/16769 1 52 0 0 /ticket/my-assigned-tickets/15244 3 104237 0 0 /category/categoryPerDeptId/23 2561 430248 0 4 /ticket/ticketClosed/16487 4 48 0 0 /ticket/my-assigned-tickets/17591 3 104261 0 0 /ticket/close-ticket/14589 1 52 0 0 /ticket/ticketClosed/17670 3 24 0 0 /ticket/fetch-messages/16110 56 1232 0 0 /ticket/ticketPicked/16718 11 144 0 0 /sla/getSLAperCategory/204 2 454 0 0 /user/1551 3 114 0 0 /ticket/fetch-messages/15453 72 1562 0 0 /ticket/checkTicketElapsedTime/16504 1 316 0 0 /ticket/my-ticket/17047 1 33076 0 0 /ticket/close-ticket/16894 1 52 0 0 /ticket/fetch-messages/16523 15748 346817 0 0 /ticket/checkTicketElapsedTime/15207 1 318 0 0 /ticket/fetch-messages/15443 5214 1416276 0 0 /ticket/ticketClosed/16770 30 348 0 0 /ticket/fetch-messages/15184 8302 2263486 0 0 /ticket/my-ticket/16902 1 31602 0 0 /ticket/my-assigned-tickets/15987 3 104187 0 0 /ticket/my-assigned-tickets/16073 3 104260 0 0 /ticket/checkTicketElapsedTime/16024 1 345 0 0 /ticket/my-ticket/15335 1 33141 0 0 /ticket/ticketClosed/17076 3 36 0 0 /ticket/my-assigned-tickets/16930 2 69372 0 0 /ticket/fetch-messages/16685 172 3784 0 0 /ticket/update/17623 1 58 0 0 /ticket/fetch-messages/16237 22 352 0 0 /ticket/my-ticket/15551 1 33159 0 0 /ticket/fetch-messages/15507 52 1122 0 0 /ticket/fetch-messages/16142 150 3278 0 0 /category/childCategory/32 622 1248976 0 0 /ticket/ticketClosed/17661 3 24 0 0 /ticket/checkTicketElapsedTime/15799 1 337 0 0 /ticket/ticketPicked/15557 60 714 0 0 /ticket/ticketPicked/17234 4 66 0 0 /ticket/ticketPicked/15149 13 153 0 0 /ticket/my-ticket/17719 1 33124 0 0 /ticket/my-ticket/15191 1 33101 0 0 /ticket/my-ticket/16850 3 99729 0 0 /ticket/ticketClosed/15440 2 24 0 0 /ticket/ticketPicked/17143 426 5136 0 0 /ticket/checkTicketElapsedTime/16820 1 317 0 0 /ticket/fetch-messages/16963 52 1144 0 0 /ticket/checkTicketElapsedTime/15490 1 350 0 0 /ticket/my-ticket/17163 1 33056 0 0 /ticket/fetch-messages/16136 178 3828 0 0 /ticket/close-ticket/16527 1 52 0 0 /users-list/19736 4 160188 0 0 /ticket/ticketClosed/16593 4 48 0 0 /ticket/my-ticket/16837 1 31631 0 0 /ticket/ticketPicked/16093 15 191 0 0 /ticket/ticketPicked/14545 5 84 0 0 /ticket/ticketClosed/17499 2 24 0 0 /ticket/ticketPicked/16979 7 102 0 0 /ticket/ticketClosed/17496 2 24 0 0 /ticket/close-ticket/17118 1 52 0 0 /ticket/ticketPicked/16141 140 1700 0 0 /ticket/close-ticket/17106 1 52 0 0 /ticket/checkTicketElapsedTime/16556 2 674 0 0 /ticket/close-ticket/16981 1 52 0 0 /ticket/close-ticket/15789 1 52 0 0 /ticket/ticketClosed/15319 2 24 0 0 /ticket/close-ticket/17666 1 52 0 0 /ticket/checkTicketElapsedTime/15571 1 328 0 0 /ticket/checkTicketElapsedTime/15610 1 324 0 0 /ticket/my-assigned-tickets/16513 3 104195 0 0 /ticket/ticketClosed/16311 4198 50376 0 0 /ticket/checkTicketElapsedTime/16369 1 399 0 0 /ticket/checkTicketElapsedTime/15543 1 322 0 0 /ticket/my-assigned-tickets/17653 3 104158 0 0 /ticket/my-ticket/16955 1 33080 0 0 /ticket/close-ticket/15252 1 52 0 0 /ticket/checkTicketElapsedTime/17516 1 384 0 0 /ticket/ticketClosed/17457 8479 101798 0 0 /ticket/checkTicketElapsedTime/15685 1 323 0 0 /ticket/fetch-messages/16639 1107 24332 0 0 /ticket/my-ticket/17612 1 33050 0 0 /ticket/ticketPicked/16059 7 102 0 0 /ticket/my-ticket/17353 1 33072 0 0 /ticket/my-ticket/17668 1 33093 0 0 /ticket/my-assigned-tickets/17192 2 69580 0 0 /ticket/ticketPicked/16861 5 66 0 0 /ticket/ticketClosed/17437 682 8209 0 0 /ticket/close-ticket/17610 1 52 0 0 /ticket/my-ticket/15711 1 33063 0 0 /ticket/checkTicketElapsedTime/15595 1 318 0 0 /ticket/my-ticket/17199 1 33081 0 0 /ticket/close-ticket/16739 1 52 0 0 /ticket/checkTicketElapsedTime/15714 1 382 0 0 /ticket/fetch-messages/16901 10521 231418 0 0 /ticket/close-ticket/15329 1 52 0 0 /ticket/my-assigned-tickets/17679 2 69404 0 0 /ticket/my-ticket/16620 2 66362 0 0 /ticket/close-ticket/17298 1 52 0 0 /ticket/checkTicketElapsedTime/15533 1 380 0 0 /ticket/close-ticket/16114 1 52 0 0 /ticket/ticketPicked/17267 3301 39621 0 0 /ticket/my-assigned-tickets/15927 2 69588 0 0 /ticket/my-ticket/16103 1 33070 0 0 /ticket/ticketClosed/17153 3 24 0 0 /ticket/checkTicketElapsedTime/16304 1 319 0 0 /ticket/close-ticket/17659 1 52 0 0 /ticket/ticketPicked/15784 75 884 0 0 /dealers/getDealersPerCompany/39 18 1998 0 0 /ticket/update/16966 1 58 0 0 /ticket/ticketPicked/17678 65 774 0 0 /ticket/ticketPicked/17719 6 81 0 0 /ticket/my-assigned-tickets/17083 3 104197 0 0 /ticket/fetch-messages/16032 1730 38060 0 0 /ticket/close-ticket/15876 1 52 0 0 /ticket/ticketPicked/17570 8 93 0 0 /ticket/ticketPicked/17733 76 911 0 0 /ticket/my-ticket/16242 1 31678 0 0 /ticket/ticketClosed/16756 722 8664 0 0 /ticket/update/15545 1 58 0 0 /ticket/ticketPicked/16781 251 3030 0 0 /ticket/close-ticket/15709 1 52 0 0 /ticket/my-assigned-tickets/15821 3 104203 0 0 /ticket/my-assigned-tickets/15796 3 104206 0 0 /ticket/my-assigned-tickets/17558 2 69458 0 0 /ticket/close-ticket/16457 1 52 0 0 /ticket/ticketClosed/16354 3 24 0 0 /ticket/fetch-messages/17332 20 374 0 0 /ticket/my-assigned-tickets/16495 3 104243 0 0 /ticket/my-ticket/17559 1 33088 0 0 /ticket/checkTicketElapsedTime/17386 2 656 0 0 /ticket/close-ticket/17268 1 52 0 0 /ticket/checkTicketElapsedTime/16791 2 680 0 0 /ticket/checkTicketElapsedTime/16224 1 328 0 0 /ticket/fetch-messages/17396 24 484 0 0 /ticket/my-ticket/16035 1 33059 0 0 /ticket/my-assigned-tickets/17402 3 104227 0 0 /ticket/ticketClosed/17075 971 11702 0 0 /ticket/ticketPicked/16043 18 222 0 0 /ticket/my-ticket/16974 2 66188 0 0 /ticket/fetch-messages/15389 104143 2291124 0 0 /ticket/my-ticket/17271 1 33076 0 0 /users/getUserAbility/19727 2 3666 0 0 /user/50 2 86 0 0 /ticket/my-assigned-tickets/15584 3 104240 0 0 /ticket/close-ticket/16709 1 52 0 0 /ticket/my-ticket/17228 1 33078 0 0 /ticket/ticketPicked/15802 71 879 0 0 /ticket/ticketClosed/15850 3 24 0 0 /ticket/my-assigned-tickets/16145 4 139162 0 0 /ticket/ticketPicked/15518 5394 64704 0 0 /ticket/ticketClosed/17559 170 2028 0 0 /ticket/ticketPicked/16825 7 106 0 0 /ticket/my-assigned-tickets/16908 3 104185 0 0 /ticket/ticketPicked/17170 6 78 0 0 /ticket/checkTicketElapsedTime/16442 1 371 0 0 /ticket/ticketClosed/15415 53 683 0 0 /ticket/ticketClosed/17705 267 3180 0 0 /ticket/fetch-messages/15659 43 1000 0 0 /ticket/close-ticket/17130 1 52 0 0 /ticket/ticketPicked/16400 3 54 0 0 /ticket/checkTicketElapsedTime/16131 1 335 0 0 /ticket/my-assigned-tickets/15713 3 104118 0 0 /ticket/my-assigned-tickets/16793 2 69360 0 0 /ticket/ticketClosed/15195 24 335 0 0 /ticket/close-ticket/17630 1 52 0 0 /ticket/fetch-messages/15372 95 2090 0 0 /ticket/fetch-messages/15203 152 3322 0 0 /ticket/checkTicketElapsedTime/16418 2 793 0 0 /ticket/close-ticket/15840 1 52 0 0 /ticket/close-ticket/17382 1 52 0 0 /ticket/my-ticket/15692 1 33075 0 0 /ticket/fetch-messages/17508 283 6204 0 0 /ticket/my-ticket/15587 1 33093 0 0 /ticket/close-ticket/15646 1 52 0 0 /ticket/checkTicketElapsedTime/15187 1 333 0 0 /ticket/checkTicketElapsedTime/16199 1 327 0 0 /ticket/fetch-messages/17115 32 682 0 0 /ticket/ticketClosed/17442 63 756 0 0 /ticket/my-assigned-tickets/16412 2 69350 0 0 /ticket/my-assigned-tickets/15903 3 104231 0 0 /ticket/my-ticket/15449 1 33072 0 0 /ticket/ticketPicked/17240 5939 71292 0 0 /ticket/my-ticket/16404 1 33090 0 0 /ticket/ticketClosed/17682 2 24 0 0 /ticket/close-ticket/15494 1 52 0 0 /ticket/fetch-messages/16792 829 20640 0 0 /ticket/close-ticket/15580 1 52 0 0 /ticket/my-assigned-tickets/16856 2 69896 0 0 /ticket/my-assigned-tickets/16841 2 69424 0 0 /ticket/checkTicketElapsedTime/17202 1 387 0 0 /ticket/my-ticket/15763 1 33091 0 0 /ticket/checkTicketElapsedTime/16330 2 774 0 0 /ticket/fetch-messages/16466 1507 608314 0 0 /ticket/ticketPicked/15926 8 108 0 0 /ticket/my-assigned-tickets/15792 3 104182 0 0 /ticket/ticketClosed/16291 3 36 0 0 /ticket/ticketPicked/16459 9 132 0 0 /ticket/my-ticket/16260 2 66340 0 0 /ticket/my-assigned-tickets/14193 2 69311 0 0 /ticket/my-ticket/15998 1 33090 0 0 /ticket/fetch-messages/16845 65 1386 0 0 /ticket/ticketPicked/15760 41 490 0 0 /ticket/my-assigned-tickets/16028 1 34810 0 0 /ticket/fetch-messages/17155 19 374 0 0 /ticket/ticketPicked/17720 23 285 0 0 /ticket/ticketPicked/17068 200 2409 0 0 /ticket/fetch-messages/15849 58 1232 0 0 /ticket/close-ticket/16561 1 52 0 0 /ticket/ticketPicked/17087 1096 13164 0 0 /ticket/ticketPicked/16578 11 142 0 0 /ticket/close-ticket/15845 1 52 0 0 /ticket/checkTicketElapsedTime/15507 1 326 0 0 /ticket/close-ticket/16501 1 52 0 0 /ticket/close-ticket/16562 1 52 0 0 /ticket/ticketPicked/17574 48 575 0 0 /ticket/update/17733 1 58 0 0 /ticket/ticketPicked/17418 9 132 0 0 /ticket/my-ticket/16576 1 31634 0 0 /ticket/checkTicketElapsedTime/16993 1 322 0 0 /ticket/fetch-messages/16229 40 925 0 0 /ticket/ticketPicked/17647 10 105 0 0 /ticket/checkTicketElapsedTime/15989 1 382 0 0 /ticket/fetch-messages/15489 14116 490800 0 0 /ticket/ticketPicked/15511 45 558 0 0 /ticket/my-ticket/15798 1 33076 0 0 /ticket/ticketClosed/17447 368 4404 0 1 /ticket/ticketPicked/17381 562 6759 0 0 /ticket/close-ticket/16402 1 52 0 0 /ticket/ticketClosed/17257 5 82 0 0 /ticket/my-assigned-tickets/17701 2 69340 0 0 /ticket/checkTicketElapsedTime/16675 1 321 0 0 /ticket/update/16088 1 58 0 0 /ticket/my-ticket/16133 1 33082 0 0 /ticket/ticketClosed/16174 21 252 0 0 /ticket/ticketPicked/15456 4 66 0 0 /ticket/fetch-messages/16831 24 462 0 0 /ticket/my-ticket/15289 1 33086 0 0 /ticket/ticketClosed/16084 18707 224525 0 0 /ticket/ticketPicked/16571 10 140 0 0 /ticket/close-ticket/16174 1 52 0 0 /ticket/close-ticket/16649 1 52 0 0 /ticket/ticketClosed/16834 117 1404 0 0 /ticket/my-assigned-tickets/17004 2 69600 0 0 /ticket/my-ticket/16294 1 33071 0 0 /ticket/ticketClosed/17412 2 24 0 0 /ticket/fetch-messages/16904 2469 55608 0 0 /ticket/ticketPicked/16166 1894 22716 0 0 /ticket/checkTicketElapsedTime/17535 1 327 0 0 /ticket/my-ticket/15963 1 33063 0 0 /ticket/my-assigned-tickets/16500 3 104255 0 0 /ticket/fetch-messages/15950 59 1254 0 0 /ticket/my-assigned-tickets/15690 3 104144 0 0 /sla/getSLAperCategory/239 2 414 0 0 /ticket/my-ticket/16807 1 33043 0 0 /ticket/ticketPicked/15448 15 178 0 0 /ticket/checkTicketElapsedTime/16901 1 385 0 0 /ticket/ticketPicked/16877 7 102 0 0 /ticket/my-assigned-tickets/16968 3 104215 0 0 /ticket/my-ticket/15221 1 33139 0 0 /ticket/checkTicketElapsedTime/17031 1 321 0 0 /ticket/ticketPicked/16689 12 166 0 0 /ticket/ticketPicked/16958 10 114 0 0 /ticket/fetch-messages/16524 1230 205991 0 0 /ticket/my-assigned-tickets/16134 3 104183 0 0 /ticket/close-ticket/16954 1 52 0 0 /ticket/close-ticket/16382 1 52 0 0 /ticket/fetch-messages/16139 3118 1298706 0 0 /ticket/my-assigned-tickets/16120 2 69340 0 0 /ticket/fetch-messages/16104 164 3586 0 0 /ticket/close-ticket/15825 1 52 0 0 /ticket/fetch-messages/15608 14 308 0 0 /ticket/close-ticket/15690 1 52 0 0 /ticket/my-ticket/15613 1 33075 0 0 /ticket/ticketPicked/15450 13 154 0 0 /ticket/fetch-messages/16476 49 1200 0 0 /ticket/fetch-messages/16156 1686 37048 0 0 /ticket/ticketClosed/16617 3 58 0 0 /ticket/fetch-messages/17676 11574 256387 0 0 /ticket/my-assigned-tickets/15692 3 104147 0 0 /ticket/checkTicketElapsedTime/17229 2 782 0 0 /ticket/my-assigned-tickets/15453 3 104245 0 0 /ticket/fetch-messages/15565 36 875 0 0 /ticket/fetch-messages/16725 9500 209000 0 0 /ticket/my-assigned-tickets/16790 2 69348 0 0 /ticket/ticketClosed/15261 4 36 0 0 /users/getUserAbility/2285 2 2193 0 0 /ticket/my-assigned-tickets/16380 2 69648 0 0 /ticket/fetch-messages/15780 6793 1827543 0 1 /ticket/checkTicketElapsedTime/16695 1 379 0 0 /ticket/my-ticket/16774 2 66204 0 0 /ticket/my-assigned-tickets/17199 3 104154 0 0 /ticket/close-ticket/17433 1 52 0 0 /ticket/my-ticket/16434 1 33086 0 0 /user/931 2 76 0 0 /ticket/my-ticket/17718 1 33140 0 0 /ticket/checkTicketElapsedTime/16457 1 327 0 0 /ticket/checkTicketElapsedTime/17188 1 324 0 0 /ticket/ticketPicked/16047 5 78 0 0 /ticket/my-ticket/16482 1 33090 0 0 /ticket/fetch-messages/16180 26 572 0 0 /user/2953 13 494 0 0 /ticket/ticketPicked/16217 11418 137027 0 0 /user/1768 12 456 0 0 /ticket/checkTicketElapsedTime/16704 1 346 0 0 /ticket/ticketClosed/15682 3 36 0 0 /roles/assignment/19743 2 95311 0 0 /ticket/my-assigned-tickets/17697 2 69382 0 0 /ticket/ticketClosed/17433 653 7824 0 0 /ticket/ticketPicked/17163 4 45 0 0 /ticket/fetch-messages/17330 18642 1746163 0 0 /ticket/ticketPicked/17026 3226 38730 0 0 /ticket/checkTicketElapsedTime/16621 2 673 0 0 /ticket/close-ticket/16377 1 52 0 0 /ticket/ticketPicked/15521 12 162 0 0 /ticket/fetch-messages/16880 51 1056 0 0 /ticket/my-ticket/15911 1 33099 0 0 /ticket/fetch-messages/15289 17370 433968 0 0 /ticket/ticketPicked/17404 8 102 0 0 /ticket/ticketClosed/16437 8 84 0 0 /ticket/fetch-messages/15512 70 1540 0 0 /ticket/checkTicketElapsedTime/17499 1 381 0 0 /ticket/fetch-messages/17359 748 16456 0 0 /ticket/my-assigned-tickets/16777 1 34804 0 0 /ticket/ticketClosed/17687 1620 19428 0 0 /ticket/close-ticket/15682 1 52 0 0 /ticket/ticketClosed/17102 1287 15485 0 0 /ticket/checkTicketElapsedTime/14551 1 319 0 0 /ticket/checkTicketElapsedTime/17481 1 383 0 0 /ticket/my-ticket/16005 1 33096 0 0 /ticket/ticketClosed/16926 3 24 0 0 /ticket/my-assigned-tickets/16693 2 69334 0 0 /ticket/ticketPicked/15713 8 114 0 0 /ticket/close-ticket/17080 1 52 0 0 /ticket/fetch-messages/15850 106 2310 0 0 /ticket/my-assigned-tickets/16381 3 104756 0 0 /ticket/ticketClosed/16998 1424 17088 0 0 /ticket/close-ticket/16661 1 52 0 0 /ticket/my-assigned-tickets/16685 2 69330 0 0 /user/1822 3 114 0 0 /ticket/checkTicketElapsedTime/16855 1 390 0 0 /ticket/my-ticket/16755 1 33067 0 0 /ticket/fetch-messages/16905 5670 299546 0 0 /ticket/close-ticket/15809 1 52 0 0 /ticket/my-assigned-tickets/17481 3 104106 0 0 /ticket/fetch-messages/16467 4 100 0 0 /ticket/close-ticket/15590 1 52 0 0 /ticket/my-ticket/17257 2 66170 0 0 /ticket/my-ticket/17693 1 33050 0 0 /ticket/my-ticket/16609 3 94920 0 0 /ticket/checkTicketElapsedTime/15457 1 378 0 0 /ticket/close-ticket/15687 1 52 0 0 /ticket/close-ticket/17597 1 52 0 0 /ticket/my-assigned-tickets/16442 3 104206 0 0 /ticket/ticketPicked/17232 3 54 0 0 /ticket/my-ticket/15661 2 66459 0 0 /ticket/fetch-messages/16877 41 880 0 0 /ticket/ticketPicked/17578 63 765 0 0 /ticket/close-ticket/17181 1 52 0 0 /ticket/my-assigned-tickets/15965 3 104171 0 0 /ticket/ticketPicked/17133 28 342 0 0 /ticket/ticketPicked/16390 11022 132261 0 0 /ticket/my-assigned-tickets/17223 2 69720 0 0 /ticket/ticketClosed/15934 4 36 0 0 /ticket/fetch-messages/17403 26 550 0 0 /ticket/ticketPicked/16272 257 3111 0 0 /ticket/ticketPicked/16980 12 162 0 0 /ticket/ticketClosed/16409 4 48 0 0 /ticket/ticketPicked/15850 86 1038 0 0 /ticket/my-assigned-tickets/17498 5 175073 0 0 /ticket/close-ticket/16577 1 52 0 0 /ticket/checkTicketElapsedTime/16754 1 379 0 0 /ticket/my-ticket/16960 1 33089 0 0 /ticket/ticketPicked/16508 46 570 0 0 /ticket/my-ticket/17240 1 31606 0 0 /ticket/my-ticket/15298 2 66216 0 0 /ticket/ticketClosed/15895 3 36 0 0 /ticket/ticketPicked/16385 399 4797 0 0 /ticket/my-assigned-tickets/15794 3 69361 0 0 /ticket/my-ticket/15367 2 63592 1 0 /ticket/checkTicketElapsedTime/16666 1 342 0 0 /ticket/close-ticket/16644 1 52 0 0 /ticket/ticketClosed/17320 69 828 0 0 /ticket/checkTicketElapsedTime/17589 1 320 0 0 /ticket/my-ticket/16794 1 33123 0 0 /ticket/my-ticket/17622 1 33087 0 0 /user/1903 1 38 0 0 /ticket/ticketClosed/17522 224 2729 0 0 /ticket/fetch-messages/16566 141 3102 0 0 /ticket/my-assigned-tickets/15234 3 104133 0 0 /ticket/ticketPicked/17327 3093 37140 0 0 /ticket/ticketPicked/16740 2017 24232 0 0 /ticket/ticketPicked/16260 97 1191 0 0 /ticket/my-assigned-tickets/16881 3 104159 0 0 /ticket/ticketClosed/15748 81 972 0 0 /ticket/checkTicketElapsedTime/15267 1 375 0 0 /ticket/my-ticket/17401 1 33082 0 0 /ticket/my-assigned-tickets/16364 3 104116 0 0 /ticket/my-ticket/15789 1 33066 0 0 /ticket/fetch-messages/15486 6263 137698 0 0 /ticket/ticketPicked/16739 403 4848 0 0 /ticket/fetch-messages/16314 4054 101350 0 0 /user/1910 4 152 0 0 /ticket/my-ticket/16610 1 31643 0 0 /ticket/my-ticket/15778 4 132808 0 0 /ticket/fetch-messages/17501 24 484 0 0 /ticket/my-ticket/15846 1 31632 0 0 /ticket/ticketClosed/17514 2 24 0 0 /ticket/fetch-messages/17076 6420 141218 0 0 /ticket/ticketPicked/16843 10 114 0 0 /ticket/my-ticket/15721 1 31620 0 0 /ticket/ticketClosed/15960 92 1104 0 0 /ticket/ticketPicked/17632 25 318 0 0 /ticket/ticketPicked/16703 4357 52308 0 0 /ticket/fetch-messages/17604 45 924 0 0 /ticket/close-ticket/17502 1 52 0 0 /ticket/ticketClosed/16880 2 12 0 0 /ticket/my-ticket/16274 1 33085 0 0 /ticket/fetch-messages/17427 2226 48906 0 0 /ticket/checkTicketElapsedTime/15329 1 318 0 0 /ticket/ticketPicked/16077 7 96 0 0 /ticket/checkTicketElapsedTime/16036 2 740 0 0 /ticket/checkTicketElapsedTime/15405 1 346 0 0 /ticket/checkTicketElapsedTime/16077 1 402 0 0 /ticket/update/17225 1 58 0 0 /ticket/ticketClosed/17054 2 12 0 0 /ticket/my-assigned-tickets/14551 3 104211 0 0 /ticket/close-ticket/16676 1 52 0 0 /ticket/ticketClosed/17112 4 36 0 0 /ticket/checkTicketElapsedTime/14589 1 334 0 0 /ticket/close-ticket/16064 1 52 0 0 /ticket/checkTicketElapsedTime/16745 1 346 0 0 /ticket/fetch-messages/15680 245 5368 0 0 /ticket/fetch-messages/17598 289 6358 0 0 /ticket/fetch-messages/15438 12008 272948 0 0 /ticket/ticketClosed/16300 93 1104 0 0 /ticket/close-ticket/16236 1 52 0 0 /ticket/ticketClosed/16950 13 156 0 0 /ticket/checkTicketElapsedTime/16083 1 392 0 0 /ticket/ticketClosed/16053 523 6323 0 0 /ticket/close-ticket/15865 1 52 0 0 /ticket/ticketPicked/15870 3768 45228 0 0 /ticket/my-ticket/17262 1 31630 0 0 /ticket/update/15975 1 58 0 0 /ticket/ticketClosed/16751 291 3480 0 0 /ticket/my-ticket/17218 1 32031 0 0 /ticket/close-ticket/17003 1 52 0 0 /ticket/close-ticket/16646 1 52 0 0 /ticket/my-ticket/17673 1 33093 0 0 /ticket/my-assigned-tickets/17576 3 104182 0 0 /ticket/my-ticket/17336 3 99528 0 0 /ticket/my-assigned-tickets/15250 2 69356 0 0 /ticket/ticketPicked/15151 124 1497 0 0 /ticket/fetch-messages/15568 2003 50025 0 0 /ticket/ticketClosed/17356 7 119 0 0 /ticket/update/16889 1 58 0 0 /ticket/ticketClosed/15366 22 264 0 0 /ticket/checkTicketElapsedTime/17094 1 325 0 0 /ticket/ticketClosed/15446 5 60 0 0 /ticket/checkTicketElapsedTime/16679 1 318 0 0 /ticket/fetch-messages/17162 5 88 0 0 /ticket/ticketPicked/15290 1581 19008 0 0 /ticket/my-ticket/15438 1 31701 0 0 /ticket/my-assigned-tickets/17226 2 69503 0 0 /ticket/fetch-messages/16002 24 484 0 0 /ticket/ticketClosed/17089 6 72 0 0 /ticket/my-ticket/15181 5 166493 0 0 /ticket/checkTicketElapsedTime/16204 1 327 0 0 /ticket/checkTicketElapsedTime/15648 1 381 0 0 /ticket/ticketClosed/16744 2 12 0 0 /user/2935 5 190 0 0 /ticket/my-ticket/16255 1 33097 0 0 /ticket/fetch-messages/16319 1063 23386 0 0 /ticket/close-ticket/15171 1 52 0 0 /ticket/my-ticket/16648 1 33140 0 0 /ticket/update/15414 1 58 0 0 /ticket/my-assigned-tickets/17100 2 69523 0 0 /ticket/close-ticket/15886 1 52 0 0 /ticket/ticketClosed/15898 1912 22967 0 0 /ticket/close-ticket/15288 1 52 0 0 /user/29 166 4756 0 0 /ticket/close-ticket/17015 1 52 0 0 /ticket/my-assigned-tickets/16450 3 104181 0 0 /ticket/ticketPicked/14096 171 2052 0 0 /users/getUserAbility/19342 2 3646 0 0 /ticket/fetch-messages/15255 25 625 0 0 /ticket/close-ticket/16038 1 52 0 0 /ticket/fetch-messages/15306 48 990 0 0 /ticket/close-ticket/15599 1 52 0 0 /ticket/my-assigned-tickets/16789 3 104239 0 0 /ticket/my-assigned-tickets/16636 2 69350 0 0 /ticket/close-ticket/15723 1 52 0 0 /ticket/fetch-messages/14341 100 27700 0 0 /ticket/checkTicketElapsedTime/15227 1 313 0 0 /ticket/my-ticket/17007 1 33102 0 0 /ticket/my-assigned-tickets/16879 3 104121 0 0 /ticket/my-assigned-tickets/16537 2 69668 0 0 /ticket/ticketClosed/15641 3 36 0 0 /ticket/fetch-messages/14552 40 836 0 0 /ticket/ticketPicked/16067 22381 268571 0 0 /ticket/checkTicketElapsedTime/17726 1 325 0 0 /ticket/my-assigned-tickets/16023 2 69390 0 0 /ticket/fetch-messages/17620 5 110 0 0 /ticket/fetch-messages/15199 11474 252428 0 0 /ticket/close-ticket/17110 1 52 0 0 /ticket/checkTicketElapsedTime/15798 1 337 0 0 /ticket/close-ticket/15955 1 52 0 0 /ticket/close-ticket/16208 1 52 0 0 /ticket/close-ticket/17459 1 52 0 0 /ticket/checkTicketElapsedTime/17473 1 346 0 0 /ticket/ticketClosed/16313 2 24 0 0 /ticket/my-ticket/17179 1 33101 0 0 /ticket/close-ticket/15767 1 52 0 0 /ticket/close-ticket/16514 1 52 0 0 /ticket/checkTicketElapsedTime/16650 1 378 0 0 /ticket/close-ticket/15583 1 52 0 0 /ticket/close-ticket/17131 1 52 0 0 /ticket/checkTicketElapsedTime/17659 1 327 0 0 /ticket/close-ticket/17645 1 52 0 0 /ticket/ticketClosed/17709 3 24 0 0 /ticket/fetch-messages/15509 1112 24464 0 0 /ticket/my-ticket/15066 1 33231 0 0 /ticket/fetch-messages/15173 18 396 0 0 /ticket/checkTicketElapsedTime/17519 3 1011 0 0 /ticket/ticketPicked/16037 81 969 0 0 /ticket/close-ticket/17158 1 52 0 0 /ticket/fetch-messages/16193 2091 46002 0 0 /ticket/my-assigned-tickets/17288 3 104139 0 0 /ticket/ticketPicked/16592 15 186 0 0 /ticket/checkTicketElapsedTime/17408 1 319 0 0 /ticket/close-ticket/15465 1 52 0 0 /ticket/fetch-messages/15984 2265 49808 0 0 /ticket/ticketPicked/16811 8 114 0 0 /reports/get/tickets_summary_report 2 47505 0 0 /ticket/ticketPicked/16799 8 114 0 0 /ticket/my-assigned-tickets/17563 2 69413 0 0 /ticket/my-assigned-tickets/17420 3 104166 0 0 /ticket/ticketPicked/15176 11 141 0 0 /ticket/close-ticket/16764 1 52 0 0 /ticket/ticketPicked/15157 4 57 0 0 /ticket/checkTicketElapsedTime/16637 2 669 0 0 /ticket/checkTicketElapsedTime/17716 1 388 0 0 /ticket/update/16952 1 58 0 0 /ticket/close-ticket/15167 1 52 0 0 /ticket/close-ticket/15589 1 52 0 0 /ticket/ticketPicked/16319 991 11901 0 0 /ticket/my-ticket/15211 1 33115 0 0 /ticket/ticketPicked/15901 4665 55978 0 0 /ticket/my-ticket/15623 2 66150 0 0 /ticket/my-assigned-tickets/17186 3 104200 0 0 /ticket/fetch-messages/16681 407 8954 0 0 /ticket/checkTicketElapsedTime/16140 2 672 0 0 /ticket/ticketClosed/16260 395 4781 0 0 /ticket/close-ticket/16406 1 52 0 0 /ticket/my-assigned-tickets/16288 3 104240 0 0 /ticket/checkTicketElapsedTime/17016 1 377 0 0 /ticket/my-ticket/17431 1 33116 0 0 /ticket/close-ticket/17484 1 52 0 0 /ticket/ticketPicked/16767 8778 105345 0 0 /ticket/ticketPicked/15316 7 83 0 0 /ticket/my-ticket/16742 1 33103 0 0 /ticket/checkTicketElapsedTime/15931 1 336 0 0 /ticket/ticketClosed/17282 53 624 0 0 /ticket/ticketPicked/16549 3998 47961 0 0 /ticket/my-ticket/17188 1 33103 0 0 /ticket/checkTicketElapsedTime/15674 2 665 0 0 /ticket/my-ticket/16156 1 33075 0 0 /ticket/close-ticket/17415 1 52 0 0 /ticket/ticketClosed/17020 7 84 0 0 /ticket/ticketPicked/16115 15 188 0 0 /ticket/ticketPicked/17684 3 47 0 0 /ticket/ticketClosed/16719 4 36 0 0 /ticket/my-assigned-tickets/17312 2 69396 0 0 /ticket/ticketPicked/15967 95 1167 0 0 /ticket/fetch-messages/16031 1324 32612 0 2 /ticket/close-ticket/17200 1 52 0 0 /ticket/my-ticket/17037 3 99711 0 0 /ticket/my-ticket/15921 1 31615 0 0 /ticket/fetch-messages/15801 131 2860 0 0 /ticket/close-ticket/16733 1 52 0 0 /ticket/my-ticket/15978 1 33127 0 0 /ticket/ticketClosed/17263 3 36 0 0 /ticket/my-assigned-tickets/15772 3 104191 0 0 /ticket/my-assigned-tickets/15905 3 104240 0 0 /ticket/ticketPicked/15493 185 2229 0 0 /ticket/checkTicketElapsedTime/17574 1 322 0 0 /ticket/my-ticket/16596 1 33065 0 0 /ticket/my-assigned-tickets/15937 2 69748 0 0 /ticket/close-ticket/16881 1 52 0 0 /ticket/ticketPicked/17300 3624 43461 0 0 /ticket/close-ticket/17264 1 52 0 0 /ticket/checkTicketElapsedTime/17155 1 380 0 0 /ticket/ticketClosed/15685 1 12 0 0 /ticket/close-ticket/17474 1 52 0 0 /ticket/fetch-messages/15664 27 528 0 0 /ticket/ticketPicked/16264 83 1023 0 0 /ticket/checkTicketElapsedTime/17509 1 331 0 0 /ticket/my-ticket/15345 2 63200 0 0 /ticket/my-ticket/15263 1 33151 0 0 /ticket/ticketClosed/16765 159 1908 0 0 /ticket/fetch-messages/15928 374 8228 0 0 /ticket/ticketPicked/16583 14 186 0 0 /ticket/my-ticket/15989 1 33094 0 0 /ticket/my-assigned-tickets/17572 3 104263 0 0 /ticket/my-assigned-tickets/16063 4 139351 0 0 /ticket/close-ticket/15917 1 52 0 0 /ticket/my-assigned-tickets/17555 5 173888 0 0 /ticket/close-ticket/17076 1 52 0 0 /ticket/ticketClosed/16136 2 24 0 0 /ticket/ticketPicked/16506 6 90 0 0 /ticket/fetch-messages/17486 509 11176 0 0 /ticket/ticketClosed/15536 2 24 0 0 /ticket/my-ticket/16994 8 253232 0 0 /ticket/my-ticket/17291 1 31604 0 0 /ticket/checkTicketElapsedTime/15502 1 330 0 0 /ticket/fetch-messages/16739 3304 72688 0 0 /ticket/my-assigned-tickets/15503 2 69324 0 0 /ticket/ticketPicked/15876 169 2052 0 0 /ticket/my-ticket/17306 1 33249 0 0 /ticket/fetch-messages/12148 59 1276 0 0 /ticket/ticketClosed/15986 5 60 0 0 /ticket/my-assigned-tickets/16595 3 104087 0 0 /ticket/my-ticket/15672 1 33104 0 0 /ticket/my-ticket/17480 1 33076 0 0 /ticket/fetch-messages/17389 28 572 0 0 /ticket/ticketClosed/15582 3 24 0 0 /ticket/close-ticket/16050 1 52 0 0 /ticket/ticketPicked/17091 367 4404 0 0 /ticket/my-ticket/16760 1 31628 0 0 /ticket/my-ticket/15408 1 33091 0 0 /ticket/ticketPicked/15643 616 7416 0 0 /ticket/close-ticket/16674 1 52 0 0 /ticket/close-ticket/16905 1 52 0 0 /ticket/ticketPicked/17470 5 70 0 0 /ticket/my-assigned-tickets/15685 2 69638 0 0 /ticket/close-ticket/17651 1 52 0 0 /ticket/fetch-messages/15301 550 12056 0 0 /sla/getSLAperCategory/90 7 1526 0 0 /ticket/my-assigned-tickets/15433 3 104109 0 0 /ticket/close-ticket/15605 1 52 0 0 /ticket/close-ticket/16115 1 52 0 0 /ticket/checkTicketElapsedTime/15522 1 374 0 0 /ticket/ticketClosed/17621 5 48 0 0 /ticket/ticketClosed/16012 3 24 0 0 /ticket/update/16232 1 58 0 0 /ticket/close-ticket/16918 1 52 0 0 /ticket/fetch-messages/17305 30 616 0 0 /ticket/checkTicketElapsedTime/17688 1 324 0 0 /ticket/checkTicketElapsedTime/15786 1 335 0 0 /ticket/my-ticket/16776 1 33081 0 0 /ticket/my-ticket/16848 1 33084 0 0 /ticket/my-assigned-tickets/16021 4 139062 0 0 /ticket/ticketPicked/17525 9723 116709 0 0 /ticket/my-assigned-tickets/16372 3 104414 0 0 /ticket/checkTicketElapsedTime/15429 2 670 0 0 /ticket/my-ticket/17151 1 33082 0 0 /ticket/transfer-ticket/16185 2 42 0 0 /ticket/close-ticket/16698 1 52 0 0 /ticket/ticketClosed/17720 10 120 0 0 /ticket/fetch-messages/17446 6493 142802 0 0 /ticket/checkTicketElapsedTime/15544 2 753 0 0 /ticket/close-ticket/16252 1 52 0 0 /ticket/my-ticket/17591 1 33113 0 0 /ticket/fetch-messages/16140 15239 1462076 0 0 /ticket/ticketPicked/16834 140 1700 0 0 /ticket/my-assigned-tickets/16056 2 69460 0 0 /ticket/my-assigned-tickets/15898 2 69392 0 0 /ticket/checkTicketElapsedTime/15970 2 674 0 0 /ticket/ticketClosed/16901 3 36 0 0 /ticket/checkTicketElapsedTime/15321 1 378 0 0 /ticket/my-assigned-tickets/15410 3 104106 0 0 /ticket/ticketClosed/15953 3 36 0 0 /ticket/close-ticket/17289 1 52 0 0 /ticket/fetch-messages/16096 9982 229586 0 0 /ticket/my-ticket/15563 1 31599 0 0 /ticket/ticketClosed/16741 2011 24132 0 0 /ticket/fetch-messages/16986 102 2079 0 0 /ticket/my-assigned-tickets/17523 3 104258 0 0 /ticket/my-ticket/16296 1 33090 0 0 /ticket/ticketClosed/16332 217 2645 0 0 /ticket/ticketClosed/15841 4 48 0 0 /ticket/ticketPicked/17121 5 69 0 0 /ticket/fetch-messages/15279 73 1750 0 0 /ticket/ticketClosed/16840 93 1116 0 0 /ticket/my-ticket/15787 1 33062 0 0 /ticket/fetch-messages/15733 17 352 0 0 /ticket/fetch-messages/16716 42 975 0 0 /ticket/fetch-messages/16648 129 2816 0 0 /ticket/fetch-messages/16344 35 704 0 0 /ticket/checkTicketElapsedTime/15339 2 646 0 0 /ticket/ticketPicked/17363 12 162 0 0 /ticket/ticketClosed/15542 51 612 0 0 /ticket/fetch-messages/17704 23 550 0 0 /ticket/ticketPicked/15413 1326 15912 0 0 /ticket/my-assigned-tickets/17466 2 69388 0 0 /ticket/ticketPicked/16216 2121 25461 0 0 /ticket/close-ticket/17616 1 52 0 0 /ticket/ticketClosed/15680 4 70 0 0 /ticket/fetch-messages/16770 2229 55613 0 0 /ticket/my-ticket/15369 1 31599 0 0 /ticket/ticketPicked/15492 19 246 0 0 /ticket/my-ticket/16301 2 63401 0 0 /ticket/fetch-messages/17340 20753 456566 0 0 /ticket/ticketClosed/16647 1051 12658 0 0 /ticket/checkTicketElapsedTime/17232 1 324 0 0 /ticket/ticketPicked/17194 6 90 0 0 /sla/getSLAperCategory/180 34 7514 0 0 /ticket/checkTicketElapsedTime/17351 1 316 0 0 /ticket/close-ticket/17041 1 52 0 0 /ticket/my-ticket/17009 1 33102 0 0 /ticket/fetch-messages/16933 50 1078 0 0 /ticket/ticketClosed/16590 2 24 0 0 /ticket/fetch-messages/16683 373 8579 0 0 /ticket/close-ticket/16670 1 52 0 0 /ticket/close-ticket/16146 1 52 0 0 /ticket/fetch-messages/15263 75 1606 0 0 /ticket/checkTicketElapsedTime/17434 1 402 0 0 /ticket/checkTicketElapsedTime/14193 1 319 0 0 /ticket/ticketClosed/16854 109 1337 0 0 /ticket/my-ticket/16810 1 33059 0 0 /ticket/ticketPicked/17314 5 66 0 0 /ticket/ticketClosed/15992 2227 26724 0 0 /ticket/my-ticket/16093 1 31593 0 0 /ticket/checkTicketElapsedTime/15822 1 336 0 0 /ticket/close-ticket/16473 1 52 0 0 /ticket/fetch-messages/17582 60 1298 0 0 /ticket/checkTicketElapsedTime/17567 1 385 0 0 /ticket/checkTicketElapsedTime/17011 2 658 0 0 /ticket/ticketPicked/17242 6 60 0 0 /ticket/update/16340 1 58 0 0 /ticket/ticketPicked/15788 113 1362 0 0 /ticket/my-ticket/15511 1 33097 0 0 /ticket/ticketPicked/17566 8 95 0 0 /ticket/close-ticket/15443 1 52 0 0 /ticket/checkTicketElapsedTime/16974 2 674 0 0 /ticket/my-ticket/17605 1 33129 0 0 /ticket/fetch-messages/16143 45 1100 0 0 /user/19367 2 76 0 0 /ticket/ticketPicked/16985 10 120 0 0 /ticket/close-ticket/16173 1 52 0 0 /ticket/fetch-messages/14197 15 308 0 0 /ticket/my-assigned-tickets/15683 3 104208 0 0 /ticket/fetch-messages/16746 83 2075 0 0 /ticket/close-ticket/16291 1 52 0 0 /ticket/ticketPicked/16805 8 106 0 0 /ticket/my-ticket/13404 1 33287 0 0 /ticket/fetch-messages/16264 973 21384 0 0 /ticket/my-assigned-tickets/16276 3 104903 0 0 /sla/getSLAperCategory/283 5 1045 0 0 /ticket/fetch-messages/17176 18 308 0 0 /ticket/close-ticket/16845 1 52 0 0 /ticket/checkTicketElapsedTime/16968 1 314 0 0 /ticket/checkTicketElapsedTime/17012 1 320 0 0 /ticket/ticketPicked/15401 4 45 0 0 /ticket/ticketClosed/15448 4 48 0 0 /ticket/fetch-messages/16247 224 34354 0 0 /ticket/ticketPicked/15223 17944 215334 0 0 /ticket/ticketPicked/16554 832 9981 0 0 /user/7042 1 38 0 0 /ticket/ticketClosed/16727 7 84 0 0 /ticket/my-ticket/16436 1 33072 0 0 /ticket/close-ticket/16736 1 52 0 0 /user-update 6 6543 0 0 /ticket/ticketClosed/15156 7 72 0 0 /ticket/ticketPicked/15192 8 108 0 0 /ticket/ticketPicked/16864 12 162 0 0 /ticket/checkTicketElapsedTime/17327 2 699 0 0 /ticket/ticketPicked/14547 5 84 0 0 /ticket/close-ticket/16696 1 52 0 0 /ticket/my-ticket/16195 1 33111 0 0 /ticket/fetch-messages/16637 16238 403727 0 0 /ticket/ticketClosed/15305 12 161 0 0 /ticket/my-assigned-tickets/15483 3 104237 0 0 /ticket/checkTicketElapsedTime/15220 1 345 0 0 /ticket/ticketClosed/16493 3 24 0 0 /user/431 2 76 0 0 /ticket/checkTicketElapsedTime/17270 2 681 0 0 /ticket/close-ticket/17660 1 52 0 0 /ticket/checkTicketElapsedTime/15185 1 318 0 0 /ticket/checkTicketElapsedTime/16365 1 318 0 0 /ticket/my-assigned-tickets/15321 2 69660 0 0 /ticket/ticketClosed/15299 4115 49409 0 0 /ticket/close-ticket/16230 1 52 0 0 /ticket/ticketPicked/15740 96 1174 0 0 /ticket/ticketClosed/16793 4 36 0 0 /ticket/my-ticket/15872 1 33091 0 0 /ticket/fetch-messages/15774 74 1584 0 0 /ticket/close-ticket/17295 1 52 0 0 /ticket/close-ticket/15268 1 52 0 0 /ticket/ticketClosed/16066 4 48 0 0 /ticket/my-ticket/16555 1 33090 0 0 /ticket/close-ticket/17267 1 52 0 0 /ticket/close-ticket/15916 1 52 0 0 /ticket/my-ticket/16331 4 133396 0 0 /ticket/ticketPicked/15587 12 138 0 0 /ticket/checkTicketElapsedTime/15149 1 326 0 0 /ticket/my-ticket/17020 1 33084 0 0 /ticket/checkTicketElapsedTime/14723 1 379 0 0 /ticket/my-assigned-tickets/17669 3 104175 0 0 /ticket/fetch-messages/16945 17319 432950 0 0 /ticket/my-ticket/16012 1 33089 0 0 /ticket/fetch-messages/16550 939 21776 0 0 /ticket/checkTicketElapsedTime/16798 2 664 0 0 /ticket/my-assigned-tickets/17162 1 34804 0 0 /ticket/checkTicketElapsedTime/16458 2 649 0 0 /ticket/my-ticket/16068 1 33087 0 0 /ticket/ticketClosed/17243 3 36 0 0 /ticket/fetch-messages/16322 6110 146616 0 1 /ticket/my-assigned-tickets/16987 3 104206 0 0 /ticket/fetch-messages/16458 16183 356026 0 0 /ticket/close-ticket/16884 1 52 0 0 /ticket/my-ticket/15450 1 33063 0 0 /ticket/my-assigned-tickets/16139 3 104644 0 0 /ticket/close-ticket/17585 1 52 0 0 /ticket/ticketClosed/16518 20 240 0 0 /ticket/checkTicketElapsedTime/16631 1 380 0 0 /ticket/my-ticket/17177 1 33132 0 0 /ticket/fetch-messages/16379 31 682 0 0 /ticket/my-ticket/17562 1 33084 0 0 /ticket/my-ticket/17518 1 33105 0 0 /ticket/ticketClosed/17615 1918 23038 0 0 /ticket/my-assigned-tickets/15220 3 104267 0 0 /ticket/ticketClosed/17250 165 1980 0 0 /ticket/fetch-messages/17645 2907 63954 0 0 /ticket/checkTicketElapsedTime/15971 1 380 0 0 /ticket/checkTicketElapsedTime/17399 1 322 0 0 /ticket/my-assigned-tickets/17541 3 104255 0 0 /ticket/checkTicketElapsedTime/17579 1 326 0 0 /ticket/ticketClosed/15772 76 912 0 0 /ticket/checkTicketElapsedTime/17006 1 383 0 0 /ticket/close-ticket/16871 1 52 0 0 /ticket/close-ticket/15879 1 52 0 0 /ticket/my-assigned-tickets/17496 3 104205 0 0 /ticket/ticketPicked/15741 41 498 0 0 /ticket/checkTicketElapsedTime/16391 1 316 0 0 /ticket/ticketClosed/16916 5 48 0 0 /ticket/ticketClosed/16077 3 36 0 0 /ticket/my-ticket/16574 1 33073 0 0 /ticket/fetch-messages/17679 4471 633422 0 0 /ticket/ticketPicked/15218 34 435 0 0 /ticket/ticketPicked/15985 7207 86493 0 0 /ticket/checkTicketElapsedTime/17269 1 331 0 0 /ticket/checkTicketElapsedTime/17068 1 330 0 0 /ticket/ticketClosed/15317 3 36 0 0 /ticket/ticketClosed/15831 5 60 0 0 /ticket/checkTicketElapsedTime/16678 1 336 0 0 /ticket/my-ticket/16406 1 33078 0 0 /ticket/fetch-messages/15576 1151 25300 0 0 /ticket/fetch-messages/17654 1603 35266 0 0 /users/getAbilitiesByRole/12 13 15483 0 0 /ticket/fetch-messages/15815 119 2596 0 0 /ticket/ticketClosed/15676 3 36 0 0 /ticket/ticketClosed/17135 3 36 0 0 /ticket/my-assigned-tickets/17658 3 104139 0 0 /ticket/update/16636 1 58 0 0 /ticket/my-assigned-tickets/16386 3 104549 0 0 /ticket/close-ticket/15619 1 52 0 0 /ticket/ticketPicked/15987 11789 141462 0 0 /ticket/my-ticket/15823 1 33096 0 0 /ticket/ticketClosed/15489 6131 73613 0 0 /ticket/checkTicketElapsedTime/15845 1 323 0 0 /ticket/my-ticket/16380 1 33094 0 0 /ticket/close-ticket/17614 1 52 0 0 /ticket/close-ticket/16935 1 52 0 0 /ticket/ticketClosed/17676 498 6001 0 0 /ticket/my-ticket/15987 1 33087 0 0 /ticket/close-ticket/15985 1 52 0 0 /ticket/my-assigned-tickets/17372 2 69506 0 0 /users-list/19761 1 40818 0 0 /ticket/ticketPicked/16138 9 132 0 0 /ticket/my-assigned-tickets/15912 2 69380 0 0 /ticket/my-assigned-tickets/16027 2 69362 0 0 /ticket/close-ticket/17149 1 52 0 0 /ticket/ticketPicked/16359 8 90 0 0 /ticket/my-assigned-tickets/16493 3 104155 0 0 /ticket/my-assigned-tickets/17120 2 69465 0 0 /ticket/ticketPicked/17128 18 210 0 0 /ticket/my-assigned-tickets/16907 3 104170 0 0 /ticket/ticketPicked/17586 7 69 0 0 /ticket/close-ticket/16066 1 52 0 0 /ticket/fetch-messages/17725 54 1188 0 0 /ticket/checkTicketElapsedTime/17426 1 326 0 0 /ticket/my-ticket/17039 1 33066 0 0 /ticket/ticketPicked/16912 9 102 0 0 /ticket/fetch-messages/16387 593 13046 0 0 /ticket/my-assigned-tickets/16593 3 104194 0 0 /ticket/fetch-messages/17006 35 770 0 0 /ticket/fetch-messages/16820 120 2457 0 0 /ticket/close-ticket/16609 1 52 0 0 /ticket/my-assigned-tickets/16696 3 104173 0 0 /ticket/ticketClosed/17645 4 48 0 0 /ticket/ticketPicked/15446 12 166 0 0 /ticket/ticketPicked/15522 9 126 0 0 /ticket/ticketClosed/16584 3 24 0 0 /ticket/close-ticket/15244 1 52 0 0 /ticket/ticketPicked/15928 369 4446 0 0 /ticket/fetch-messages/16185 732 16038 0 0 /ticket/ticketClosed/15472 5 48 0 0 /ticket/ticketPicked/16439 8 114 0 0 /ticket/checkTicketElapsedTime/16035 1 376 0 0 /ticket/checkTicketElapsedTime/16427 1 319 0 0 /ticket/ticketClosed/17429 3 36 0 0 /ticket/my-ticket/17540 1 31625 0 0 /ticket/my-ticket/15598 1 33083 0 0 /ticket/checkTicketElapsedTime/17651 2 699 0 0 /ticket/my-assigned-tickets/15668 4 139272 0 0 /sla/getSLAperCategory/138 85 18445 0 0 /ticket/my-assigned-tickets/15733 3 104116 0 0 /ticket/my-assigned-tickets/15323 2 69620 0 0 /ticket/fetch-messages/16006 7556 167746 0 0 /ticket/ticketClosed/16913 3 36 0 0 /ticket/close-ticket/16498 1 52 0 0 /ticket/my-assigned-tickets/17565 2 69562 0 0 /ticket/my-assigned-tickets/15425 3 104321 0 0 /ticket/my-ticket/17635 1 33117 0 0 /ticket/close-ticket/16708 1 52 0 0 /ticket/ticketClosed/17692 5 60 0 0 /ticket/fetch-messages/16747 6160 775422 0 0 /ticket/my-ticket/16976 1 33066 0 0 /ticket/ticketClosed/17286 4 70 0 0 /ticket/checkTicketElapsedTime/15911 1 325 0 0 /ticket/fetch-messages/16552 2432 53482 0 0 /ticket/ticketClosed/15874 8 165 0 0 /ticket/close-ticket/15798 1 52 0 0 /ticket/my-assigned-tickets/17026 2 69516 0 0 /ticket/my-assigned-tickets/16734 3 104186 0 0 /user/19748 4 152 0 0 /ticket/my-ticket/17557 1 33075 0 0 /ticket/ticketPicked/16730 118 1422 0 0 /ticket/ticketPicked/16191 12519 150246 0 1 /ticket/ticketPicked/17637 11 150 0 0 /ticket/my-assigned-tickets/16852 1 34955 0 0 /ticket/close-ticket/16219 1 52 0 0 /ticket/fetch-messages/16544 43 946 0 0 /ticket/fetch-messages/16284 135 2860 0 0 /ticket/fetch-messages/16597 23 440 0 0 /ticket/my-ticket/17197 2 63262 0 0 /ticket/ticketPicked/15658 39 456 0 0 /ticket/ticketPicked/16211 11 144 0 0 /ticket/close-ticket/16525 1 52 0 0 /ticket/fetch-messages/16797 6525 1612592 0 0 /users/displayAllUsers 219 49968 0 0 /ticket/fetch-messages/16328 80 1738 0 0 /ticket/close-ticket/15755 1 52 0 0 /ticket/close-ticket/17417 1 52 0 0 /ticket/checkTicketElapsedTime/17461 2 774 0 0 /ticket/close-ticket/17432 1 52 0 0 /ticket/my-assigned-tickets/17578 2 69328 0 0 /ticket/ticketClosed/15982 235 2820 0 0 /ticket/checkTicketElapsedTime/15520 1 380 0 0 /ticket/ticketPicked/15712 8 102 0 0 /users-list/7740 2 79788 0 0 /ticket/ticketClosed/17490 3 58 0 0 /ticket/my-ticket/16175 1 33087 0 0 /ticket/ticketPicked/15775 29 372 0 0 /ticket/ticketPicked/16386 5945 71358 0 0 /ticket/ticketClosed/15207 6174 74076 0 0 /ticket/close-ticket/16078 1 52 0 0 /ticket/ticketClosed/17230 5 60 0 0 /ticket/checkTicketElapsedTime/16644 1 326 0 0 /ticket/ticketClosed/17050 2 24 0 0 /ticket/fetch-messages/17422 17 330 0 0 /ticket/ticketClosed/17321 2 24 0 0 /ticket/ticketClosed/15281 4 36 0 0 /ticket/close-ticket/17482 1 52 0 0 /ticket/my-assigned-tickets/16925 3 104272 0 0 /ticket/fetch-messages/16287 25 550 0 0 /ticket/ticketClosed/16181 4 48 0 0 /ticket/fetch-messages/17219 1364 34050 0 0 /ticket/ticketPicked/15392 57 702 0 0 /ticket/my-assigned-tickets/16390 1 34799 0 0 /ticket/fetch-messages/16915 38 735 0 0 /ticket/ticketPicked/16251 318 3834 0 0 /ticket/my-assigned-tickets/16742 2 69404 0 0 /ticket/checkTicketElapsedTime/16771 1 319 0 0 /ticket/my-ticket/15892 1 33072 0 0 /ticket/fetch-messages/15323 12 264 0 0 /ticket/ticketClosed/16480 217 2645 0 0 /ticket/my-ticket/16839 1 33129 0 0 /user/995 7 266 0 0 /ticket/my-assigned-tickets/14552 3 104175 0 0 /ticket/fetch-messages/17325 40 726 0 0 /ticket/close-ticket/17278 1 52 0 0 /ticket/my-ticket/16453 1 33080 0 0 /ticket/fetch-messages/13415 24 3435 0 0 /ticket/ticketPicked/15340 7068 84826 0 0 /ticket/fetch-messages/17635 222 4884 0 0 /ticket/checkTicketElapsedTime/16664 1 342 0 0 /ticket/close-ticket/16216 1 52 0 0 /ticket/checkTicketElapsedTime/15195 2 690 0 0 /ticket/close-ticket/15966 1 52 0 0 /ticket/ticketClosed/16471 3 36 0 0 /ticket/fetch-messages/15593 58 1232 0 0 /ticket/close-ticket/16556 1 52 0 0 /ticket/checkTicketElapsedTime/16066 1 377 0 0 /ticket/ticketPicked/15599 3 54 0 0 /ticket/fetch-messages/16836 55 1144 0 0 /ticket/my-ticket/17304 1 33067 0 0 /ticket/ticketPicked/14788 1 23 0 0 /ticket/my-assigned-tickets/17240 2 69348 0 0 /ticket/checkTicketElapsedTime/16981 1 381 0 0 /ticket/my-assigned-tickets/16687 2 69394 0 0 /ticket/ticketPicked/17580 7 82 0 0 /ticket/close-ticket/15493 1 52 0 0 /ticket/ticketClosed/17439 18 229 0 0 /ticket/checkTicketElapsedTime/17449 1 335 0 0 /ticket/ticketPicked/15761 7 90 0 0 /ticket/close-ticket/15520 1 52 0 0 /ticket/checkTicketElapsedTime/15341 2 670 0 0 /ticket/my-ticket/15383 2 66465 0 0 /ticket/ticketClosed/16803 369 4453 0 0 /ticket/my-assigned-tickets/17214 3 104240 0 0 /ticket/my-ticket/16820 1 33083 0 0 /ticket/my-ticket/15521 1 33099 0 0 /ticket/checkTicketElapsedTime/17396 1 321 0 0 /ticket/fetch-messages/16934 4696 103290 0 0 /ticket/my-ticket/15447 1 33079 0 0 /ticket/my-ticket/15578 1 33102 0 0 /ticket/checkTicketElapsedTime/17319 1 321 0 0 /ticket/my-assigned-tickets/15804 2 69359 0 0 /ticket/checkTicketElapsedTime/17041 1 382 0 0 /ticket/ticketClosed/17445 162 1932 0 0 /ticket/checkTicketElapsedTime/7171 1 392 0 0 /ticket/my-ticket/16996 2 63297 0 0 /ticket/ticketPicked/17251 852 10323 0 0 /ticket/close-ticket/15211 1 52 0 0 /ticket/close-ticket/15468 1 52 0 0 /ticket/my-assigned-tickets/17436 1 34810 0 0 /ticket/my-assigned-tickets/16815 3 104163 0 0 /ticket/my-assigned-tickets/17305 2 69334 0 0 /ticket/my-assigned-tickets/15888 3 104138 0 0 /ticket/checkTicketElapsedTime/17297 2 698 0 0 /ticket/close-ticket/16449 1 52 0 0 /ticket/checkTicketElapsedTime/17336 2 652 0 0 /ticket/checkTicketElapsedTime/17187 1 319 0 0 /ticket/checkTicketElapsedTime/16806 1 321 0 0 /ticket/ticketClosed/15871 4 48 0 0 /ticket/checkTicketElapsedTime/15223 1 323 0 0 /ticket/ticketClosed/15502 191 2292 0 0 /ticket/checkTicketElapsedTime/15833 1 323 0 0 /ticket/close-ticket/16417 1 52 0 0 /ticket/ticketPicked/15840 11 150 0 0 /ticket/ticketClosed/16285 7 132 0 0 /ticket/close-ticket/15363 1 52 0 0 /ticket/my-ticket/16637 1 31630 0 0 /ticket/checkTicketElapsedTime/16624 1 322 0 0 /ticket/my-ticket/15589 1 33099 0 0 /ticket/my-assigned-tickets/16807 3 104055 0 0 /ticket/my-assigned-tickets/16659 2 69334 0 0 /ticket/checkTicketElapsedTime/17293 2 669 0 0 /ticket/my-ticket/16594 1 33090 0 0 /permission 53 1392203 0 0 /ticket/checkTicketElapsedTime/17592 1 379 0 0 /ticket/close-ticket/17159 1 52 0 0 /ticket/my-ticket/16154 1 31612 0 0 /ticket/fetch-messages/16017 44 902 0 0 /ticket/fetch-messages/16012 52 1078 0 0 /ticket/my-assigned-tickets/15194 3 104273 0 0 /ticket/ticketClosed/16148 4 36 0 0 /ticket/fetch-messages/16403 11 242 0 0 /ticket/my-assigned-tickets/15359 3 104142 0 0 /ticket/my-assigned-tickets/16173 2 69484 0 0 /ticket/checkTicketElapsedTime/15935 2 802 0 0 /ticket/ticketPicked/15018 8 95 0 0 /ticket/close-ticket/17567 1 52 0 0 /ticket/ticketPicked/17169 6 82 0 0 /ticket/checkTicketElapsedTime/15889 1 324 0 0 /ticket/close-ticket/17144 1 52 0 0 /ticket/ticketClosed/15598 1 12 0 0 /ticket/my-assigned-tickets/15893 3 104156 0 0 /ticket/checkTicketElapsedTime/16294 1 325 0 0 /ticket/close-ticket/15851 1 52 0 0 /ticket/my-ticket/16276 5 166200 0 0 /ticket/update/16422 1 58 0 0 /ticket/close-ticket/17656 1 52 0 0 /ticket/checkTicketElapsedTime/16978 1 327 0 0 /ticket/my-ticket/16560 1 33081 0 0 /ticket/my-assigned-tickets/16895 3 104210 0 0 /ticket/close-ticket/17476 1 52 0 0 /ticket/fetch-messages/15322 21 462 0 0 /ticket/ticketPicked/16118 39 486 0 0 /ticket/fetch-messages/15824 1235 204599 0 0 /ticket/ticketPicked/15767 38 477 0 0 /ticket/my-ticket/16809 1 33059 0 0 /ticket/checkTicketElapsedTime/17036 1 336 0 0 /employee 10 262962 0 0 /ticket/my-ticket/15844 1 33074 0 0 /ticket/close-ticket/15881 1 52 0 0 /ticket/my-assigned-tickets/15617 3 104276 0 0 /ticket/my-ticket/15861 1 33082 0 0 /ticket/checkTicketElapsedTime/15302 1 330 0 0 /ticket/ticketPicked/17347 311 3752 0 0 /ticket/fetch-messages/16211 58 6368 0 0 /ticket/my-assigned-tickets/16878 3 104088 0 0 /ticket/ticketPicked/15778 175 2112 0 0 /ticket/fetch-messages/15168 26 572 0 0 /ticket/my-ticket/17010 1 33062 0 0 /ticket/checkTicketElapsedTime/17634 2 649 0 0 /ticket/checkTicketElapsedTime/17344 1 321 0 0 /ticket/ticketClosed/16125 5917 71004 0 0 /ticket/my-assigned-tickets/16189 3 104258 0 0 /ticket/ticketPicked/15927 33313 399729 0 2 /ticket/checkTicketElapsedTime/16792 2 668 0 0 /ticket/close-ticket/16804 1 52 0 0 /ticket/ticketPicked/17284 19 246 0 0 /ticket/ticketClosed/16375 5 48 0 0 /ticket/fetch-messages/17074 29 572 0 0 /ticket/update/15561 1 58 0 0 /ticket/my-ticket/16022 1 33079 0 0 /ticket/ticketPicked/16933 10 126 0 0 /ticket/ticketClosed/15965 21 240 0 0 /ticket/checkTicketElapsedTime/15208 1 319 0 0 /user/841 1 38 0 0 /ticket/my-assigned-tickets/16993 2 69332 0 0 /ticket/fetch-messages/17007 44 924 0 0 /ticket/my-ticket/15287 4 133068 0 0 /ticket/ticketPicked/15328 4 66 0 0 /ticket/fetch-messages/16576 4581 105302 0 0 /ticket/checkTicketElapsedTime/16913 1 317 0 0 /ticket/checkTicketElapsedTime/15663 1 372 0 0 /ticket/close-ticket/16374 1 52 0 0 /ticket/checkTicketElapsedTime/16022 1 322 0 0 /ticket/ticketPicked/15863 7 90 0 0 /ticket/ticketClosed/16863 21 252 0 0 /ticket/close-ticket/17629 1 52 0 0 /ticket/my-ticket/16796 1 33118 0 0 /ticket/ticketPicked/17439 8853 106236 0 0 /ticket/checkTicketElapsedTime/15231 1 318 0 0 /ticket/ticketClosed/17021 9 96 0 0 /ticket/my-ticket/17571 1 33074 0 0 /ticket/ticketClosed/15428 3 36 0 0 /ticket/ticketClosed/15813 1359 16335 0 0 /ticket/my-assigned-tickets/15427 3 104151 0 0 /ticket/my-ticket/17528 1 33130 0 0 /ticket/checkTicketElapsedTime/16833 1 334 0 0 /ticket/my-assigned-tickets/17672 3 104242 0 0 /ticket/ticketPicked/15503 31921 383037 0 0 /ticket/ticketPicked/15523 8 102 0 0 /ticket/close-ticket/17208 1 52 0 0 /ticket/checkTicketElapsedTime/15599 1 325 0 0 /ticket/my-ticket/15465 1 33083 0 0 /user/19371 11 418 0 0 /ticket/close-ticket/15641 1 52 0 0 /ticket/close-ticket/17510 1 52 0 0 /ticket/ticketClosed/17450 3 24 0 0 /ticket/fetch-messages/10238 58 16182 0 0 /ticket/fetch-messages/17323 22 462 0 0 /ticket/ticketClosed/15353 4 48 0 0 /ticket/checkTicketElapsedTime/16742 2 650 0 0 /ticket/close-ticket/15973 1 52 0 0 /ticket/close-ticket/15663 1 52 0 0 /ticket/ticketPicked/15851 2955 35469 0 0 /ticket/my-ticket/17259 1 33059 0 0 /ticket/close-ticket/16789 1 52 0 0 /ticket/close-ticket/17667 1 52 0 0 /ticket/checkTicketElapsedTime/17299 2 773 0 0 /ticket/my-assigned-tickets/15558 4 139342 0 0 /sla/getSLAperCategory/210 5 1095 0 0 /company-list/25 247 390754 0 0 /ticket/checkTicketElapsedTime/17526 1 374 0 0 /ticket/my-assigned-tickets/15469 3 104206 0 0 /ticket/my-ticket/16542 1 33076 0 0 /ticket/my-assigned-tickets/16292 3 104225 0 0 /ticket/ticketClosed/15583 3 36 0 0 /ticket/my-assigned-tickets/16339 2 69428 0 0 /ticket/fetch-messages/17266 65 1430 0 0 /users/getUserAbility/19755 2 3653 0 0 /ticket/my-ticket/16607 1 33081 0 0 /ticket/ticketPicked/16595 4 66 0 0 /ticket/checkTicketElapsedTime/15742 1 392 0 0 /ticket/my-assigned-tickets/17107 2 69396 0 0 /ticket/ticketPicked/16349 8 102 0 0 /ticket/my-assigned-tickets/15621 3 104162 0 0 /ticket/ticketPicked/15232 14 186 0 0 /ticket/checkTicketElapsedTime/15359 1 331 0 0 /ticket/my-assigned-tickets/15460 1 34807 0 0 /ticket/close-ticket/15279 1 52 0 0 /ticket/my-ticket/17048 1 33078 0 0 /ticket/fetch-messages/17177 20 330 0 0 /ticket/my-ticket/15813 4 132864 0 0 /ticket/ticketPicked/16354 8 102 0 0 /ticket/close-ticket/15406 1 52 0 0 /ticket/checkTicketElapsedTime/16471 1 325 0 0 /ticket/ticketPicked/16331 159 1935 0 0 /ticket/my-ticket/17334 1 33075 0 0 /ticket/ticketClosed/15932 8 72 0 0 /ticket/my-ticket/17382 1 33080 0 0 /ticket/fetch-messages/16604 22 396 0 0 /user/19744 5 190 0 0 /ticket/ticketClosed/15654 236 2892 0 0 /ticket/my-ticket/16073 1 33110 0 0 /ticket/checkTicketElapsedTime/15787 1 335 0 0 /ticket/close-ticket/17658 1 52 0 0 /ticket/ticketClosed/15781 11 132 0 0 /ticket/my-assigned-tickets/16991 3 104324 0 0 /ticket/ticketClosed/16307 3 36 0 0 /ticket/close-ticket/17572 1 52 0 0 /ticket/checkTicketElapsedTime/16903 1 374 0 0 /ticket/fetch-messages/15597 32 704 0 0 /ticket/ticketClosed/15463 8 84 0 0 /ticket/ticketPicked/17057 188 2274 0 0 /ticket/ticketPicked/15798 87 1071 0 0 /ticket/ticketClosed/17223 6 99 0 0 /user/68 85 2465 0 0 /ticket/ticketPicked/17530 8 114 0 0 /ticket/my-assigned-tickets/16756 2 69448 0 0 /ticket/ticketPicked/16815 7 90 0 0 /ticket/ticketPicked/16840 5321 63870 0 0 /ticket/checkTicketElapsedTime/15740 1 340 0 0 /ticket/my-assigned-tickets/15264 2 69320 0 0 /ticket/my-assigned-tickets/16769 3 104264 0 0 /ticket/ticketClosed/16814 4 36 0 0 /ticket/ticketClosed/17575 5660 67920 0 0 /ticket/fetch-messages/16436 606 13332 0 0 /ticket/my-assigned-tickets/15810 2 69644 0 0 /users/getUserAbility/19744 2 3661 0 0 /ticket/close-ticket/17213 1 52 0 0 /ticket/ticketClosed/16184 187 2232 0 0 /ticket/ticketPicked/16228 2655 31868 0 0 /ticket/ticketClosed/16435 7914 94968 0 0 /ticket/checkTicketElapsedTime/16967 1 373 0 0 /ticket/fetch-messages/17491 24 528 0 0 /ticket/ticketClosed/16346 3 24 0 0 /ticket/ticketPicked/15466 60 726 0 0 /ticket/ticketPicked/17173 6 78 0 0 /ticket/checkTicketElapsedTime/15724 2 778 0 0 /ticket/my-ticket/16838 1 31608 0 0 /ticket/close-ticket/16145 1 52 0 0 /ticket/ticketClosed/17660 3 24 0 0 /ticket/my-assigned-tickets/17172 3 104285 0 0 /ticket/ticketClosed/16054 3 24 0 0 /ticket/close-ticket/17082 1 52 0 0 /ticket/ticketClosed/16250 3 36 0 0 /ticket/ticketPicked/16284 73 861 0 0 /ticket/my-ticket/15322 1 33087 0 0 /ticket/ticketClosed/15648 3 36 0 0 /ticket/my-assigned-tickets/16880 3 104261 0 0 /users-list/19375 4 160184 0 0 /ticket/ticketClosed/17714 11459 137533 0 0 /ticket/close-ticket/16858 1 52 0 0 /ticket/checkTicketElapsedTime/16881 1 332 0 0 /ticket/update/16609 1 58 0 0 /ticket/ticketClosed/15340 7032 84384 0 0 /ticket/my-assigned-tickets/16853 3 104641 0 0 /ticket/fetch-messages/15885 45 990 0 0 /ticket/my-ticket/15251 1 33096 0 0 /ticket/checkTicketElapsedTime/15313 1 344 0 0 /ticket/ticketClosed/15515 4 48 0 0 /ticket/ticketPicked/16639 1087 13056 0 0 /ticket/close-ticket/16127 1 52 0 0 /ticket/ticketClosed/17485 49 576 0 0 /ticket/fetch-messages/16805 39 814 0 0 /ticket/ticketPicked/14996 6 78 0 0 /ticket/close-ticket/17331 1 52 0 0 /ticket/my-ticket/17667 1 33103 0 0 /ticket/my-assigned-tickets/16008 2 69381 0 0 /ticket/ticketPicked/15945 14 186 0 0 /ticket/my-assigned-tickets/16686 4 139066 0 0 /ticket/close-ticket/15366 1 52 0 0 /ticket/ticketClosed/17734 59 696 0 0 /ticket/fetch-messages/16980 34 704 0 0 /ticket/ticketPicked/17595 7 102 0 0 /ticket/my-assigned-tickets/17345 2 69404 0 0 /ticket/ticketPicked/16758 34 406 0 0 /ticket/ticketPicked/16629 238 2862 0 0 /ticket/checkTicketElapsedTime/15492 2 671 0 0 /ticket/ticketPicked/17732 51 600 0 0 /ticket/close-ticket/15582 1 52 0 0 /ticket/my-assigned-tickets/15714 3 104217 0 0 /ticket/ticketClosed/17297 758 9121 0 0 /ticket/close-ticket/15301 1 52 0 0 /ticket/checkTicketElapsedTime/17064 1 386 0 0 /ticket/fetch-messages/16452 44 902 0 0 /ticket/my-ticket/16185 1 33133 0 0 /ticket/ticketClosed/17315 86 1020 0 0 /ticket/ticketClosed/17124 656 7897 0 0 /ticket/my-assigned-tickets/17002 2 69403 0 0 /ticket/checkTicketElapsedTime/15929 1 326 0 0 /ticket/close-ticket/17637 1 52 0 0 /ticket/ticketPicked/15207 6181 74178 0 0 /ticket/my-assigned-tickets/16017 3 104227 0 0 /ticket/checkTicketElapsedTime/16929 1 317 0 0 /ticket/my-assigned-tickets/17023 3 104263 0 0 /ticket/close-ticket/17601 1 52 0 0 /ticket/ticketPicked/17352 4621 55494 0 0 /ticket/my-assigned-tickets/16670 3 104357 0 0 /ticket/ticketClosed/17125 1078 12936 0 0 /ticket/ticketClosed/16511 1 12 0 0 /ticket/my-assigned-tickets/16611 3 104097 0 0 /ticket/my-ticket/15636 1 33046 0 0 /ticket/fetch-messages/15539 21267 467830 1 2 /ticket/close-ticket/16294 1 52 0 0 /ticket/ticketPicked/16102 3 54 0 0 /ticket/close-ticket/17019 1 52 0 0 /ticket/ticketPicked/17142 13970 167652 0 0 /ticket/my-ticket/15373 2 66166 0 0 /ticket/ticketClosed/17157 6180 74160 0 0 /ticket/close-ticket/17333 1 52 0 0 /ticket/checkTicketElapsedTime/17204 1 322 0 0 /ticket/close-ticket/16264 1 52 0 0 /ticket/close-ticket/15952 1 52 0 0 /ticket/ticketPicked/15682 5 78 0 0 /ticket/ticketPicked/17391 8 82 0 0 /ticket/ticketClosed/16196 4 36 0 0 /ticket/ticketPicked/15561 154 1854 0 0 /ticket/ticketPicked/16448 13 162 0 0 /ticket/my-ticket/17227 1 33149 0 0 /ticket/ticketClosed/15219 6 123 0 0 /ticket/close-ticket/16737 1 52 0 0 /ticket/close-ticket/16962 1 52 0 0 /ticket/close-ticket/15739 1 52 0 0 /ticket/ticketPicked/16612 7 102 0 0 /ticket/checkTicketElapsedTime/17672 1 375 0 0 /ticket/close-ticket/16111 1 52 0 0 /ticket/my-assigned-tickets/16682 2 69386 0 0 /ticket/my-assigned-tickets/15964 3 104147 0 0 /ticket/my-ticket/16725 1 33138 0 0 /ticket/close-ticket/16787 1 52 0 0 /users-list/19779 1 40940 0 0 /ticket/checkTicketElapsedTime/17613 2 650 0 0 /ticket/ticketClosed/17435 2 12 0 0 /ticket/checkTicketElapsedTime/15384 1 325 0 0 /ticket/my-ticket/15588 1 33096 0 0 /ticket/my-assigned-tickets/15681 1 34828 0 0 /ticket/close-ticket/17174 1 52 0 0 /ticket/my-assigned-tickets/16995 4 139574 0 0 /ticket/checkTicketElapsedTime/15874 2 798 0 0 /user/8140 2 76 0 0 /ticket/ticketPicked/17541 100 1236 0 0 /ticket/my-assigned-tickets/16751 3 104222 0 0 /ticket/ticketClosed/16413 1532 18425 1 0 /ticket/my-ticket/17500 1 33100 0 0 /ticket/my-ticket/15579 1 31615 0 0 /ticket/ticketClosed/16467 5 60 0 0 /ticket/ticket-message/15270 1 0 0 0 /ticket/my-assigned-tickets/15805 3 104543 0 0 /ticket/fetch-messages/16148 7618 167530 0 0 /ticket/checkTicketElapsedTime/17725 1 324 0 0 /ticket/ticketPicked/17244 235 2832 0 0 /ticket/my-assigned-tickets/17329 2 69476 0 0 /ticket/close-ticket/16235 1 52 0 0 /ticket/ticketPicked/16145 30 375 0 0 /ticket/ticketPicked/16062 2415 28989 0 0 /ticket/ticketPicked/17002 24762 297162 0 1 /ticket/checkTicketElapsedTime/16018 1 319 0 0 /ticket/checkTicketElapsedTime/16317 1 330 0 0 /ticket/ticketPicked/17517 105 1269 0 0 /ticket/ticketClosed/15705 6 72 0 0 /ticket/my-ticket/15997 1 33102 0 0 /user/2793 5 190 0 0 /ticket/close-ticket/16551 1 52 0 0 /ticket/ticketClosed/16531 3 36 0 0 /ticket/my-assigned-tickets/17721 2 69421 0 0 /ticket/checkTicketElapsedTime/17654 2 673 0 0 /ticket/my-assigned-tickets/16602 3 104108 0 0 /ticket/my-ticket/16390 1 33073 0 0 /ticket/my-assigned-tickets/15830 3 104130 0 0 /ticket/ticketClosed/15608 1 12 0 0 /ticket/ticketPicked/16990 29 357 0 0 /ticket/my-assigned-tickets/17175 3 104297 0 0 /ticket/close-ticket/17354 1 52 0 0 /ticket/my-ticket/16446 1 33107 0 0 /ticket/ticketClosed/15844 4 48 0 0 /ticket/fetch-messages/16234 41 902 0 0 /ticket/my-assigned-tickets/16692 3 104125 0 0 /ticket/fetch-messages/16391 767 16786 0 0 /ticket/ticketPicked/16346 8 108 0 0 /ticket/ticketPicked/16677 7596 91161 0 0 /user/19743 3 114 0 0 /ticket/my-ticket/16116 1 33068 0 0 /ticket/my-assigned-tickets/16254 3 104239 0 0 /ticket/my-ticket/17529 1 33103 0 0 /ticket/close-ticket/17069 1 52 0 0 /ticket/checkTicketElapsedTime/17482 1 383 0 0 /ticket/ticketClosed/15639 43 516 0 0 /user/2020 1 38 0 0 /ticket/close-ticket/16397 1 52 0 0 /ticket/ticketClosed/16358 3 36 0 0 /ticket/my-ticket/15797 1 33078 0 0 /user/251 8 304 0 0 /ticket/ticketClosed/16914 3 36 0 0 /ticket/ticketPicked/16872 22 273 0 0 /ticket/ticketPicked/16994 2907 34860 0 0 /ticket/my-assigned-tickets/15826 2 69622 0 0 /ticket/checkTicketElapsedTime/16271 2 664 0 0 /ticket/checkTicketElapsedTime/15324 1 378 0 0 /ticket/my-assigned-tickets/16434 3 104169 0 0 /ticket/ticketPicked/16201 38 467 0 0 /ticket/my-ticket/16286 1 33097 0 0 /ticket/fetch-messages/16799 73 1606 0 0 /ticket/my-ticket/16364 1 33066 0 0 /ticket 6074 205581427 13 0 /ticket/fetch-messages/17207 30343 758550 0 0 /ticket/checkTicketElapsedTime/17565 1 330 0 0 /ticket/ticketClosed/15716 4 48 0 0 /ticket/fetch-messages/15628 875 19250 0 0 /ticket/update/15548 1 58 0 0 /ticket/my-assigned-tickets/16945 3 104246 0 0 /ticket/close-ticket/15782 1 52 0 0 /ticket/my-ticket/16341 1 33060 0 0 /sla/getSLAperCategory/262 5 1080 0 0 /ticket/fetch-messages/16126 48 1012 0 0 /ticket/close-ticket/17109 1 52 0 0 /ticket/my-assigned-tickets/15350 3 104166 0 0 /ticket/my-assigned-tickets/16861 3 104228 0 0 /ticket/my-ticket/16650 4 133092 0 0 /ticket/checkTicketElapsedTime/17695 3 1045 0 0 /ticket/update/16936 1 58 0 0 /ticket/ticketPicked/16550 387 4642 0 0 /ticket/checkTicketElapsedTime/15693 1 325 0 0 /user/1883 4 152 0 0 /ticket/my-ticket/16925 1 33118 0 0 /ticket/close-ticket/15551 1 52 0 0 /ticket/checkTicketElapsedTime/17300 2 676 0 0 /ticket/my-ticket/16808 1 33059 0 0 /ticket/my-ticket/17323 1 33056 0 0 /ticket/my-assigned-tickets/16377 2 69467 0 0 /ticket/update/15259 1 58 0 0 /ticket/close-ticket/15478 1 52 0 0 /ticket/ticketPicked/15995 11698 140385 0 0 /ticket/fetch-messages/16163 4350 104376 0 0 /ticket/my-assigned-tickets/16518 2 69423 0 0 /ticket/close-ticket/17369 1 52 0 0 /ticket/my-ticket/15277 1 33110 0 0 /ticket/ticketClosed/17214 3 36 0 0 /ticket/close-ticket/17133 1 52 0 0 /ticket/ticketClosed/16976 2 24 0 0 /ticket/ticketClosed/15937 35 449 0 0 /ticket/my-assigned-tickets/16111 2 69530 0 0 /ticket/ticketPicked/15607 16 210 0 0 /ticket/fetch-messages/15713 72 1562 0 0 /ticket/close-ticket/16354 1 52 0 0 /ticket/ticketPicked/17152 8 90 0 0 /ticket/ticketClosed/17241 168 2038 0 0 /ticket/close-ticket/17294 1 52 0 0 /ticket/close-ticket/16371 1 52 0 0 /ticket/my-ticket/17581 1 31634 0 0 /ticket/update/16982 1 58 0 0 /ticket/ticketClosed/15860 2 12 0 0 /ticket/checkTicketElapsedTime/17099 1 382 0 0 /ticket/close-ticket/16851 1 52 0 0 /ticket/ticketPicked/17510 1487 17850 0 0 /ticket/update/15345 1 58 0 0 /ticket/my-assigned-tickets/16624 2 69610 0 0 /ticket/my-assigned-tickets/16801 3 104186 0 0 /ticket/my-assigned-tickets/16568 3 104206 0 0 /ticket/ticketClosed/16018 3 24 0 0 /ticket/my-assigned-tickets/16939 2 69358 0 0 /ticket/my-assigned-tickets/17250 2 69322 0 0 /ticket/my-assigned-tickets/16357 3 104232 0 0 /ticket/fetch-messages/15797 186 4070 0 0 /ticket/ticketPicked/16318 67 801 0 0 /ticket/my-ticket/17717 1 33104 0 0 /ticket/ticketPicked/14589 6 84 0 0 /ticket/fetch-messages/16897 24 506 0 0 /ticket/ticketPicked/15795 96 1173 0 0 /ticket/my-assigned-tickets/15670 3 104240 0 0 /ticket/ticketClosed/16527 1069 12828 0 0 /ticket/ticketClosed/17204 2 12 0 0 /ticket/fetch-messages/14223 15 330 0 0 /ticket/ticketPicked/17177 6 66 0 0 /ticket/my-assigned-tickets/17307 2 69336 0 0 /ticket/ticketClosed/16899 7 72 0 0 /ticket/checkTicketElapsedTime/15414 1 317 0 0 /ticket/close-ticket/16614 1 52 0 0 /ticket/checkTicketElapsedTime/15687 1 324 0 0 /ticket/checkTicketElapsedTime/16800 3 992 0 0 /ticket/fetch-messages/17229 27546 657686 0 0 /ticket/fetch-messages/17506 88 1892 0 0 /ticket/ticketPicked/16447 17 210 0 0 /ticket/my-assigned-tickets/16119 3 104234 0 0 /ticket/my-assigned-tickets/16428 1 34865 0 0 /ticket/ticketPicked/16065 7 96 0 0 /ticket/close-ticket/16348 1 52 0 0 /ticket/my-assigned-tickets/16306 3 104329 0 0 /ticket/checkTicketElapsedTime/15417 1 374 0 0 /ticket/my-ticket/16215 1 33088 0 0 /ticket/my-ticket/16083 1 33145 0 0 /ticket/fetch-messages/17719 15 330 0 0 /ticket/ticketClosed/16002 4 48 0 0 /ticket/fetch-messages/17660 33 704 0 0 /ticket/fetch-messages/16935 6745 168575 0 0 /ticket/checkTicketElapsedTime/17590 2 685 0 0 /ticket/close-ticket/16762 1 52 0 0 /ticket/ticketClosed/17580 3 24 0 0 /ticket/close-ticket/15372 1 52 0 0 /ticket/my-ticket/17049 1 33117 0 0 /ticket/my-ticket/17372 3 99489 0 0 /ticket/ticketPicked/15426 129 1557 0 0 /ticket/ticketPicked/16902 1806 21694 0 0 /ticket/ticketClosed/16382 5 60 0 0 /users/getUserAbility/19300 2 3650 0 0 /ticket/ticketPicked/16477 23 294 0 0 /ticket/my-ticket/17645 1 33082 0 0 /ticket/my-ticket/17258 4 132939 0 0 /ticket/fetch-messages/16275 307 6600 0 0 /ticket/my-assigned-tickets/15369 2 69314 0 0 /ticket/update/17254 1 58 0 0 /ticket/fetch-messages/15899 13 286 0 0 /ticket/ticketPicked/17577 9 104 0 0 /ticket/my-ticket/17530 1 33098 0 0 /ticket/checkTicketElapsedTime/16227 1 373 0 0 /ticket/fetch-messages/15812 516 62890 0 0 /ticket/ticketClosed/16702 170 2090 0 0 /ticket/ticketPicked/15438 11638 139680 0 0 /ticket/ticketClosed/16030 3 24 0 0 /ticket/checkTicketElapsedTime/15859 1 331 0 0 /ticket/my-ticket/16786 2 66264 0 0 /ticket/my-assigned-tickets/15308 4 139278 0 0 /ticket/fetch-messages/17107 491 10862 0 0 /ticket/my-assigned-tickets/16064 3 104406 0 0 /ticket/ticketClosed/16167 4 36 0 0 /ticket/ticketPicked/15288 8 120 0 0 /ticket/close-ticket/16267 1 52 0 0 /ticket/my-ticket/17466 1 33097 0 0 /ticket/fetch-messages/15656 380 8338 0 0 /ticket/my-ticket/15297 1 33121 0 0 /ticket/checkTicketElapsedTime/15373 2 671 0 0 /ticket/my-ticket/15312 1 33111 0 0 /ticket/ticketPicked/15671 11 150 0 0 /ticket/my-assigned-tickets/17063 3 104194 0 0 /ticket/my-ticket/15368 1 33051 0 0 /ticket/checkTicketElapsedTime/15047 1 331 0 0 /ticket/ticketPicked/16957 10 114 0 0 /ticket/ticketClosed/16152 1811 21732 0 0 /ticket/my-assigned-tickets/17069 3 104168 0 0 /ticket/my-assigned-tickets/17614 4 139334 0 0 /ticket/checkTicketElapsedTime/16132 1 330 0 0 /ticket/close-ticket/16177 1 52 0 0 /ticket/my-assigned-tickets/16194 3 104621 0 0 /ticket/checkTicketElapsedTime/16886 1 402 0 0 /user/7946 2 76 0 0 /ticket/ticketPicked/17400 10 138 0 0 /ticket/checkTicketElapsedTime/16907 1 318 0 0 /ticket/checkTicketElapsedTime/17261 1 381 0 0 /ticket/my-assigned-tickets/15172 2 69332 0 0 /ticket/fetch-messages/17402 21 396 0 0 /ticket/checkTicketElapsedTime/17200 1 387 0 0 /ticket/checkTicketElapsedTime/15722 1 325 0 0 /ticket/my-assigned-tickets/16422 1 34854 0 0 /ticket/fetch-messages/17001 839 117898 0 0 /ticket/checkTicketElapsedTime/16714 1 319 0 0 /ticket/checkTicketElapsedTime/17169 1 336 0 0 /ticket/ticketPicked/17685 75 906 0 0 /ticket/close-ticket/15275 1 52 0 0 /ticket/checkTicketElapsedTime/17070 1 392 0 0 /ticket/ticketPicked/16223 54 656 0 0 /ticket/ticketPicked/16275 5 54 0 0 /ticket/ticketPicked/15579 1710 20532 0 0 /ticket/close-ticket/17449 1 52 0 0 /ticket/ticketPicked/17335 8 102 0 0 /ticket/checkTicketElapsedTime/15847 1 405 0 0 /ticket/close-ticket/15330 1 52 0 0 /ticket/my-assigned-tickets/17110 3 104188 0 0 /ticket/ticketPicked/17053 9 108 0 0 /ticket/close-ticket/16782 1 52 0 0 /ticket/fetch-messages/16649 113 2464 0 0 /ticket/fetch-messages/15394 803 17666 0 0 /ticket/fetch-messages/15424 18 396 0 0 /ticket/checkTicketElapsedTime/17600 1 343 0 0 /ticket/ticketClosed/17121 2 24 0 0 /ticket/close-ticket/17491 1 52 0 0 /ticket/close-ticket/16522 1 52 0 0 /users/getUserAbility/19738 3 5533 0 0 /ticket/my-assigned-tickets/16244 3 104252 0 0 /ticket/my-ticket/15804 1 33080 0 0 /ticket/my-assigned-tickets/16744 2 69400 0 0 /ticket/checkTicketElapsedTime/16751 1 341 0 0 /ticket/close-ticket/16222 1 52 0 0 /ticket/my-ticket/16849 2 66776 0 0 /ticket/fetch-messages/15215 40 1000 0 0 /roles/assignment/19754 5 238377 0 0 /ticket/checkTicketElapsedTime/15908 1 342 0 0 /ticket/my-assigned-tickets/17378 3 104452 0 0 /ticket/close-ticket/16802 1 52 0 0 /ticket/fetch-messages/15953 265 105105 0 0 /ticket/close-ticket/15220 1 52 0 0 /ticket/ticketPicked/15663 11 150 0 0 /ticket/ticketPicked/16181 9 114 0 0 /ticket/my-assigned-tickets/16492 2 70006 0 0 /ticket/my-assigned-tickets/16822 3 104137 0 0 /ticket/fetch-messages/16079 25 528 0 0 /ticket/close-ticket/15187 1 52 0 0 /ticket/ticketPicked/16178 10 126 0 0 /ticket/close-ticket/17661 1 52 0 0 /ticket/ticketClosed/15835 4 48 0 0 /ticket/fetch-messages/15483 181 4525 0 0 /ticket/my-ticket/17217 1 33129 0 0 /ticket/ticketPicked/16981 6 78 0 0 /ticket/fetch-messages/16638 578 12650 0 0 /ticket/ticketPicked/17025 129 1575 0 0 /ticket/ticketPicked/17483 116 1401 0 0 /ticket/my-ticket/17392 1 33074 0 0 /ticket/close-ticket/15762 1 52 0 0 /ticket/my-assigned-tickets/16996 2 69413 0 0 /ticket/checkTicketElapsedTime/16460 1 377 0 0 /ticket/close-ticket/16746 1 52 0 0 /ticket/fetch-messages/16238 13377 294294 0 0 /ticket/ticketClosed/17259 2 24 0 0 /ticket/my-ticket/16715 1 33073 0 0 /ticket/fetch-messages/16813 34 726 0 0 /ticket/ticketPicked/17674 4039 48480 0 0 /ticket/close-ticket/16155 1 52 0 0 /users/getUserAbility/265 2 3640 0 0 /ticket/ticketClosed/16229 9 108 0 0 /ticket/checkTicketElapsedTime/17487 1 314 0 0 /ticket/ticketPicked/15897 680 8178 0 0 /ticket/fetch-messages/15237 2863 63510 0 0 /ticket/ticketClosed/16722 3 36 0 0 /ticket/my-assigned-tickets/17710 1 34834 0 0 /ticket/my-ticket/16502 1 33092 0 0 /ticket/ticketPicked/17320 76 924 0 0 /ticket/ticketPicked/15299 1308 15729 0 0 /ticket/close-ticket/15608 1 52 0 0 /ticket/ticketPicked/16635 733 8816 0 0 /ticket/checkTicketElapsedTime/17514 1 381 0 0 /ticket/my-ticket/16647 2 63217 0 0 /ticket/ticketClosed/15545 80 960 0 0 /ticket/my-assigned-tickets/16269 2 69500 0 0 /ticket/fetch-messages/17046 157 3366 0 0 /ticket/ticketClosed/17478 3 24 0 0 /ticket/checkTicketElapsedTime/17088 1 323 0 0 /ticket/update/17308 1 58 0 0 /ticket/my-ticket/15951 1 33109 0 0 /ticket/checkTicketElapsedTime/17207 2 819 0 0 /ticket/my-assigned-tickets/17238 2 69478 0 0 /ticket/checkTicketElapsedTime/15659 1 401 0 0 /ticket/ticketClosed/16425 6 99 0 0 /ticket/ticketClosed/17187 3 24 0 0 /ticket/ticketPicked/17653 4721 56662 0 0 /ticket/checkTicketElapsedTime/15715 1 382 0 0 /ticket/ticketPicked/6012 222 2664 0 0 /ticket/my-ticket/17008 1 33101 0 0 /ticket/ticketPicked/15804 24 285 0 0 /ticket/fetch-messages/17117 60 1320 0 0 /ticket/close-ticket/15949 1 52 0 0 /ticket/ticketPicked/16267 94 1155 0 0 /ticket/my-assigned-tickets/17228 3 104164 0 0 /ticket/checkTicketElapsedTime/17557 1 330 0 0 /ticket/close-ticket/16245 1 52 0 0 /ticket/my-assigned-tickets/16539 1 34821 0 0 /ticket/my-ticket/16126 1 33069 0 0 /ticket/checkTicketElapsedTime/15963 1 331 0 0 /ticket/ticketClosed/17143 95995 1151951 1 1 /ticket/fetch-messages/17142 16391 4473247 0 0 /ticket/close-ticket/15898 1 52 0 0 /ticket/my-assigned-tickets/16477 3 104273 0 0 /ticket/fetch-messages/16535 725 15950 0 0 /ticket/my-assigned-tickets/16743 4 139546 0 0 /ticket/close-ticket/15231 1 52 0 0 /ticket/ticketPicked/17389 12 143 0 0 /ticket/ticketClosed/17353 2 24 0 0 /ticket/ticketPicked/16627 16 210 0 0 /ticket/checkTicketElapsedTime/16726 2 660 0 0 /ticket/checkTicketElapsedTime/16292 1 324 0 0 /ticket/my-ticket/17519 3 94939 0 0 /ticket/fetch-messages/16034 2700 59378 0 0 /ticket/checkTicketElapsedTime/17588 1 373 0 0 /ticket/checkTicketElapsedTime/16324 2 654 0 0 /ticket/fetch-messages/15283 291 10525 0 0 /ticket/checkTicketElapsedTime/15910 1 324 0 0 /ticket/ticketClosed/16771 3 24 0 0 /ticket/close-ticket/15931 1 52 0 0 /ticket/ticketPicked/15997 15 189 0 0 /ticket/my-ticket/16665 3 99522 0 0 /ticket/ticketPicked/16971 110 1314 0 0 /ticket/checkTicketElapsedTime/16615 1 321 0 0 /ticket/ticketPicked/15668 598 7179 0 0 /ticket/ticketClosed/15631 3 36 0 0 /ticket/close-ticket/16212 1 52 0 0 /ticket/checkTicketElapsedTime/17523 2 783 0 0 /ticket/fetch-messages/15971 43 946 0 0 /ticket/my-ticket/16069 2 63174 0 0 /ticket/close-ticket/17388 1 52 0 0 /ticket/fetch-messages/15772 157 3410 0 0 /ticket/ticketPicked/15613 3 45 0 0 /ticket/fetch-messages/15655 285 6270 0 0 /ticket/my-ticket/15882 1 33069 0 0 /ticket/close-ticket/17425 1 52 0 0 /ticket/checkTicketElapsedTime/16480 2 673 0 0 /ticket/ticketPicked/16140 14928 179120 0 0 /ticket/my-ticket/15751 1 33075 0 0 /ticket/checkTicketElapsedTime/17021 1 313 0 0 /ticket/my-ticket/15834 1 33074 0 0 /ticket/my-assigned-tickets/17310 2 69437 0 0 /ticket/close-ticket/15636 1 52 0 0 /ticket/my-ticket/17313 1 33147 0 0 /ticket/checkTicketElapsedTime/15947 1 376 0 0 /ticket/my-assigned-tickets/17268 2 69401 0 0 /ticket/my-ticket/17652 1 31611 0 0 /ticket/ticketClosed/15526 2 24 0 0 /ticket/ticketClosed/17291 8480 101748 0 0 /ticket/my-ticket/16915 1 33102 0 0 /ticket/ticketClosed/16436 546 6540 0 0 /ticket/ticketPicked/17567 1026 12318 0 0 /ticket/checkTicketElapsedTime/15629 1 325 0 0 /ticket/close-ticket/15578 1 52 0 0 /ticket/close-ticket/16396 1 52 0 0 /ticket/fetch-messages/17168 16 308 0 0 /ticket/fetch-messages/17657 806 17688 0 0 /ticket/my-assigned-tickets/17453 2 69454 0 0 /ticket/close-ticket/16540 1 52 0 0 /ticket/ticketPicked/15829 10 130 0 0 /ticket/checkTicketElapsedTime/15890 1 324 0 0 /ticket/transfer-ticket/16466 1 21 0 0 /ticket/ticketClosed/16361 3 24 0 0 /user/2910 10 380 0 0 /ticket/fetch-messages/15868 12 264 0 0 /ticket/ticketPicked/15953 13 180 0 0 /ticket/checkTicketElapsedTime/15883 1 384 0 0 /ticket/ticketPicked/16924 10 114 0 0 /ticket/ticketPicked/17421 5 71 0 0 /ticket/my-assigned-tickets/17592 3 104282 0 0 /ticket/close-ticket/17061 1 52 0 0 /ticket/update/16200 1 58 0 0 /ticket/close-ticket/16792 1 52 0 0 /ticket/my-ticket/17187 1 33070 0 0 /ticket/close-ticket/16298 1 52 0 0 /ticket/close-ticket/15326 1 52 0 0 /ticket/fetch-messages/16475 43 946 0 0 /ticket/my-ticket/16584 1 33078 0 0 /ticket/my-assigned-tickets/17375 3 104458 0 0 /ticket/fetch-messages/17151 30 594 0 0 /ticket/fetch-messages/15988 76 1628 0 0 /ticket/close-ticket/12253 1 52 0 0 /ticket/my-assigned-tickets/15745 2 69373 0 0 /ticket/ticketClosed/17406 4 36 0 0 /ticket/close-ticket/15890 1 52 0 0 /ticket/my-ticket/15599 1 33091 0 0 /ticket/ticketPicked/17382 8 102 0 0 /ticket/my-ticket/16532 1 33125 0 0 /category/list 4 1658 0 0 /ticket/fetch-messages/16009 2413 60178 0 0 /ticket/ticketPicked/16012 9 126 0 0 /ticket/ticketPicked/16352 10 114 0 0 /ticket/fetch-messages/16005 4060 89276 0 0 /ticket/checkTicketElapsedTime/16373 1 325 0 0 /ticket/fetch-messages/16296 41 902 0 0 /ticket/ticketClosed/16397 1 12 0 0 /ticket/close-ticket/15596 1 52 0 0 /ticket/checkTicketElapsedTime/15241 1 320 0 0 /ticket/my-ticket/16370 1 33080 0 0 /ticket/checkTicketElapsedTime/16923 1 316 0 0 /ticket/checkTicketElapsedTime/17326 1 391 0 0 /ticket/my-ticket/17038 3 99750 0 0 /ticket/fetch-messages/16733 226 4884 0 0 /ticket/fetch-messages/16531 2458 54054 0 0 /ticket/fetch-messages/15795 201 4378 0 0 /ticket/my-ticket/15977 1 33072 0 0 /ticket/fetch-messages/15869 16 352 0 0 /ticket/ticketPicked/17024 9 104 0 0 /ticket/my-ticket/16225 1 33089 0 0 /ticket/checkTicketElapsedTime/16605 1 333 0 0 /ticket/close-ticket/16425 1 52 0 0 /ticket/checkTicketElapsedTime/16662 1 321 0 0 /users/getUserAbility/2016 3 4017 0 0 /ticket/fetch-messages/15980 25 462 0 0 /ticket/my-assigned-tickets/17450 3 104228 0 0 /ticket/close-ticket/16729 1 52 0 0 /ticket/fetch-messages/15269 171 3740 0 0 /ticket/my-ticket/15393 1 33056 0 0 /ticket/fetch-messages/17511 4011 88220 0 0 /ticket/fetch-messages/16491 44 968 0 0 /ticket/fetch-messages/17609 3460 76120 0 0 /ticket/ticketClosed/15950 7 72 0 0 /ticket/fetch-messages/15233 3015 66308 0 0 /ticket/checkTicketElapsedTime/15343 1 321 0 0 /ticket/my-ticket/17361 1 33142 0 0 /ticket/ticketClosed/16275 1 0 0 0 /users/getUserAbility/1918 2 2187 0 0 /ticket/my-assigned-tickets/15309 4 139574 0 0 /ticket/checkTicketElapsedTime/14477 1 327 0 0 /ticket/ticketPicked/17092 19 237 0 0 /ticket/ticketClosed/17609 3 36 0 0 /ticket/ticketPicked/15547 16 202 0 0 /ticket/ticketClosed/16715 3 24 0 0 /ticket/my-ticket/17344 1 31611 0 0 /ticket/fetch-messages/15825 136 19290 0 0 /ticket/ticketClosed/17473 2 24 0 0 /ticket/ticketClosed/15326 4 48 0 0 /users/getUserAbility/19731 2 2225 0 0 /ticket/close-ticket/16188 1 52 0 0 /ticket/checkTicketElapsedTime/17220 1 377 0 0 /ticket/checkTicketElapsedTime/16144 1 343 0 0 /ticket/fetch-messages/16389 388 8404 0 0 /ticket/my-ticket/16986 1 33072 0 0 /users/getUserAbility/19751 2 3689 0 0 /ticket/checkTicketElapsedTime/16299 2 662 0 0 /ticket/my-ticket/15407 1 33065 0 0 /ticket/my-assigned-tickets/16534 3 104678 0 0 /ticket/close-ticket/16274 1 52 0 0 /ticket/ticketPicked/17531 6135 73620 0 0 /ticket/close-ticket/16026 1 52 0 0 /user/19 519 14935 0 0 /ticket/ticketClosed/15509 3 36 0 0 /ticket/ticketPicked/15939 14 186 0 0 /ticket/ticketClosed/17711 4 36 0 0 /ticket/ticketClosed/16161 1260 15120 0 0 /ticket/fetch-messages/16656 1443 31746 0 0 /ticket/fetch-messages/16019 125 2706 0 0 /ticket/close-ticket/16710 1 52 0 0 /ticket/close-ticket/15981 1 52 0 0 /ticket/checkTicketElapsedTime/15317 1 346 0 0 /ticket/ticketPicked/16348 12 150 0 0 /ticket/ticketClosed/16822 4 48 0 0 /ticket/close-ticket/16979 1 52 0 0 /ticket/fetch-messages/15828 24 506 0 0 /ticket/close-ticket/15936 1 52 0 0 /user/53 10 290 0 0 /ticket/my-assigned-tickets/15662 3 104095 0 0 /ticket/checkTicketElapsedTime/15734 1 318 0 0 /ticket/ticketPicked/15309 124 1500 0 0 /ticket/checkTicketElapsedTime/17380 1 337 0 0 /ticket/close-ticket/16079 1 52 0 0 /ticket/checkTicketElapsedTime/16541 1 324 0 0 /ticket/close-ticket/16657 1 52 0 0 /ticket/ticketClosed/15628 2 24 0 0 /ticket/my-ticket/16929 1 33117 0 0 /ticket/ticketClosed/15610 2 24 0 0 /users-list/2499 3 120690 0 0 /ticket/checkTicketElapsedTime/17706 1 318 0 0 /ticket/my-ticket/17284 2 66120 0 0 /ticket/my-ticket/16981 1 33084 0 0 /ticket/ticketPicked/17392 10 107 0 0 /ticket/ticketPicked/15735 2815 33786 0 0 /ticket/checkTicketElapsedTime/16241 1 335 0 0 /ticket/update/15666 1 58 0 0 /ticket/ticketClosed/15961 2 24 0 0 /ticket/fetch-messages/16280 2837 690432 0 0 /ticket/my-assigned-tickets/15430 2 69304 0 0 /user/7643 1 38 0 0 /ticket/my-ticket/17232 1 33068 0 0 /ticket/my-ticket/15203 1 33094 0 0 /ticket/checkTicketElapsedTime/17667 1 318 0 0 /ticket/close-ticket/15567 1 52 0 0 /ticket/ticketPicked/16535 273 3296 0 0 /user/1995 2 76 0 0 /ticket/ticketClosed/15375 6 72 0 0 /ticket/ticketPicked/16165 12 150 0 0 /ticket/my-ticket/15468 1 33170 0 0 /ticket/my-ticket/16700 1 33117 0 0 /ticket/checkTicketElapsedTime/15191 1 346 0 0 /ticket/my-ticket/15412 1 31600 0 0 /ticket/ticketPicked/15481 13 168 0 0 /category/childCategory/31 713 862017 0 0 /ticket/ticketClosed/17074 2 24 0 0 /ticket/ticketClosed/16819 2 24 0 0 /ticket/ticketPicked/16408 13 174 0 0 /ticket/checkTicketElapsedTime/16601 2 674 0 0 /ticket/fetch-messages/17039 195 4268 0 0 /ticket/my-ticket/17525 6 200037 0 0 /ticket/my-assigned-tickets/16443 3 104173 0 0 /sla/getSLAperCategory/234 30 6660 0 0 /ticket/close-ticket/16004 1 52 0 0 /ticket/checkTicketElapsedTime/17669 1 326 0 0 /ticket/ticketPicked/3129 15 180 0 0 /ticket/my-assigned-tickets/17351 3 104194 0 0 /ticket/fetch-messages/16129 9628 707156 0 0 /ticket/fetch-messages/15570 130 3071 0 0 /ticket/my-ticket/17366 1 31845 0 0 /ticket/my-ticket/16683 1 31665 0 0 /ticket/ticketClosed/16113 50 720 0 0 /ticket/ticketClosed/16740 4887 58644 0 0 /ticket/my-assigned-tickets/16618 2 69362 0 0 /ticket/update/15574 1 58 0 0 /ticket/ticketClosed/16456 3 36 0 0 /ticket/my-assigned-tickets/17062 3 104206 0 0 /ticket/close-ticket/15377 1 52 0 0 /ticket/my-ticket/15756 1 33076 0 0 /ticket/my-ticket/17649 1 33093 0 0 /ticket/close-ticket/16712 1 52 0 0 /ticket/my-assigned-tickets/15808 3 104555 0 0 /ticket/ticketClosed/15346 5 60 0 0 /ticket/fetch-messages/16841 1837 40414 0 0 /ticket/my-assigned-tickets/15373 2 69363 0 0 /ticket/checkTicketElapsedTime/15747 1 392 0 0 /ticket/my-assigned-tickets/15997 2 69398 0 0 /user/19735 9 266 0 0 /ticket/fetch-messages/15369 53 1200 0 0 /ticket/my-assigned-tickets/15977 3 104141 0 0 /ticket/my-ticket/17045 1 33084 0 0 /ticket/fetch-messages/16425 1129 223924 0 0 /ticket/checkTicketElapsedTime/17647 2 643 0 0 /ticket/close-ticket/17410 1 52 0 0 /ticket/ticketPicked/16094 175 2097 0 0 /ticket/close-ticket/16909 1 52 0 0 /ticket/fetch-messages/16669 37 704 0 0 /ticket/close-ticket/17366 1 52 0 0 /ticket/my-ticket/16930 1 33090 0 0 /ticket/fetch-messages/17346 58 1310 0 0 /ticket/ticketClosed/17224 10 120 0 0 /ticket/my-ticket/15337 1 33074 0 0 /ticket/close-ticket/16838 1 52 0 0 /ticket/my-ticket/16219 1 33071 0 0 /ticket/fetch-messages/15200 2429 53438 0 0 /ticket/close-ticket/15170 1 52 0 0 /ticket/ticketClosed/16112 43 516 0 0 /ticket/ticketClosed/16838 19 228 0 0 /ticket/ticketPicked/15701 8 105 0 0 /ticket/ticketPicked/17044 11 138 0 0 /ticket/my-assigned-tickets/17622 3 104179 0 0 /employee/migrate-employee-to-ticketing 4 220 0 0 /ticket/fetch-messages/15339 173 3806 0 0 /ticket/fetch-messages/15737 566 28263 0 0 /ticket/checkTicketElapsedTime/16445 1 319 0 0 /ticket/ticketPicked/15243 596 7152 0 0 /ticket/close-ticket/16423 1 52 0 0 /ticket/my-assigned-tickets/16484 2 69412 0 0 /ticket/my-assigned-tickets/15578 3 104232 0 0 /users/getUserAbility/19370 5 9113 0 0 /ticket/my-ticket/17492 1 33108 0 0 /ticket/my-assigned-tickets/16414 3 104181 0 0 /ticket/my-assigned-tickets/16398 1 34800 0 0 /ticket/update/17583 1 58 0 0 /ticket/fetch-messages/17284 42 902 0 0 /ticket/my-assigned-tickets/15868 2 69300 0 0 /ticket/ticketClosed/17657 31 372 0 0 /ticket/ticketPicked/17343 4 57 0 0 /ticket/fetch-messages/15645 335 60591 0 0 /ticket/ticketClosed/16049 1224 14688 0 0 /ticket/ticketClosed/15869 1 12 0 0 /ticket/my-assigned-tickets/15710 3 104229 0 0 /ticket/my-assigned-tickets/16538 2 69638 0 0 /ticket/ticketClosed/17249 2215 26625 0 0 /ticket/checkTicketElapsedTime/16924 1 317 0 0 /ticket/fetch-messages/16484 2074 45628 0 0 /user/5157 4 152 0 0 /ticket/my-ticket/17202 1 33121 0 0 /ticket/close-ticket/15678 1 52 0 0 /ticket/checkTicketElapsedTime/16172 1 325 0 0 /ticket/checkTicketElapsedTime/15998 1 324 0 0 /ticket/ticketPicked/15045 4364 52368 0 0 /ticket/checkTicketElapsedTime/15690 1 325 0 0 /ticket/fetch-messages/6012 226 33525 0 0 /ticket/checkTicketElapsedTime/16885 1 386 0 0 /ticket/checkTicketElapsedTime/16917 1 317 0 0 /ticket/ticketPicked/16672 32 402 0 0 /ticket/my-ticket/15554 1 33089 0 0 /ticket/checkTicketElapsedTime/17301 2 699 0 0 /ticket/ticketClosed/15595 4 48 0 0 /ticket/my-ticket/15233 1 33073 0 0 /ticket/ticketPicked/16330 748 8961 0 0 /ticket/ticketClosed/17213 22 264 0 0 /ticket/my-ticket/15194 1 33113 0 0 /ticket/my-ticket/16189 1 33112 0 0 /ticket/close-ticket/16570 1 52 0 0 /ticket/my-assigned-tickets/17200 3 104161 0 0 /ticket/my-ticket/16730 4 133300 0 0 /users-list/1482 2 78860 0 0 /ticket/my-ticket/17413 1 33100 0 0 /ticket/ticketClosed/17513 86 1020 0 0 /ticket/ticketPicked/17543 6612 79343 0 0 /ticket/ticketPicked/17473 8 120 0 0 /ticket/update/16729 1 58 0 0 /ticket/my-assigned-tickets/16211 3 104191 0 0 /ticket/my-ticket/17143 8 266657 0 0 /ticket/ticketClosed/16377 1013 12206 0 0 /user/62 316 9135 0 0 /ticket/checkTicketElapsedTime/15656 1 328 0 0 /ticket/checkTicketElapsedTime/16842 1 386 0 0 /ticket/ticketPicked/16766 26 288 0 0 /ticket/close-ticket/15338 1 52 0 0 /ticket/my-ticket/16517 1 33150 0 0 /ticket/fetch-messages/15913 579 130353 0 0 /ticket/close-ticket/17686 1 52 0 0 /ticket/checkTicketElapsedTime/15113 1 329 0 0 /user/5856 3 114 0 0 /ticket/my-assigned-tickets/17127 2 69380 0 0 /ticket/my-ticket/16121 1 33095 0 0 /ticket/my-ticket/16178 1 33094 0 0 /ticket/my-assigned-tickets/15508 3 104172 0 0 /ticket/ticketPicked/17298 340 4090 0 0 /ticket/checkTicketElapsedTime/15419 1 374 0 0 /ticket/fetch-messages/15391 8464 367980 0 0 /ticket/close-ticket/17478 1 52 0 0 /ticket/checkTicketElapsedTime/17540 1 342 0 0 /ticket/fetch-messages/16527 1133 24926 0 0 /ticket/ticketPicked/16935 6483 77784 0 0 /ticket/my-ticket/17067 1 33133 0 0 /ticket/checkTicketElapsedTime/16797 2 664 0 0 /ticket/my-ticket/15956 1 33131 0 0 /ticket/my-assigned-tickets/17636 4 139015 0 0 /ticket/checkTicketElapsedTime/17703 1 341 0 0 /ticket/ticketPicked/16311 4205 50460 0 0 /ticket/my-ticket/15307 1 33079 0 0 /ticket/checkTicketElapsedTime/15266 1 321 0 0 /ticket/close-ticket/15974 1 52 0 0 /ticket/my-assigned-tickets/15726 2 69342 0 0 /ticket/my-ticket/16900 1 33105 0 0 /ticket/close-ticket/17142 1 52 0 0 /user/353 19 722 0 0 /users-list/19746 4 162234 0 0 /ticket/checkTicketElapsedTime/16455 1 327 0 0 /ticket/ticketPicked/17366 4700 56412 0 0 /ticket/close-ticket/17027 1 52 0 0 /ticket/checkTicketElapsedTime/15784 2 647 0 0 /ticket/my-ticket/17114 1 33088 0 0 /ticket/my-ticket/16852 4 132928 0 0 /ticket/my-ticket/17461 4 133127 0 0 /ticket/fetch-messages/17714 21194 501075 0 0 /ticket/my-ticket/17444 1 33118 0 0 /ticket/ticketPicked/16232 730 8772 0 0 /ticket/fetch-messages/15891 23 506 0 0 /ticket/ticketPicked/15544 8 102 0 0 /ticket/ticketPicked/17323 8 102 0 0 /ticket/my-ticket/16781 1 33071 0 0 /ticket/my-ticket/15493 1 33093 0 0 /ticket/checkTicketElapsedTime/17306 1 331 0 0 /ticket/my-assigned-tickets/16883 3 104329 0 0 /ticket/ticketPicked/16852 356 4269 0 0 /ticket/ticketPicked/16350 7 102 0 0 /ticket/my-ticket/15575 1 33084 0 0 /ticket/fetch-messages/16468 3969 87296 0 0 /ticket/fetch-messages/16406 38 836 0 0 /ticket/close-ticket/15181 1 52 0 0 /ticket/fetch-messages/17092 106 2310 0 0 /ticket/ticketClosed/17686 9656 115897 0 0 /ticket/ticketPicked/17505 7 90 0 0 /ticket/my-assigned-tickets/15962 3 104162 0 0 /ticket/ticketClosed/17134 2 24 0 0 /ticket/close-ticket/17325 1 52 0 0 /ticket/ticketPicked/15611 13 166 0 0 /ticket/update/16474 1 58 0 0 /ticket/my-ticket/16470 2 63242 0 0 /ticket/fetch-messages/16779 11285 1548163 0 0 /ticket/my-assigned-tickets/14223 1 34809 0 0 /ticket/checkTicketElapsedTime/15512 1 381 0 0 /ticket/ticketPicked/17081 7 90 0 0 /ticket/checkTicketElapsedTime/15865 1 346 0 0 /ticket/fetch-messages/16033 55 1210 0 0 /ticket/ticketPicked/15979 2029 24372 0 0 /ticket/ticketClosed/15687 83 996 0 0 /ticket/ticketClosed/15503 1 12 0 0 /ticket/my-ticket/16729 4 127004 0 0 /ticket/fetch-messages/17473 428 10675 0 0 /ticket/fetch-messages/16460 4948 108790 0 0 /ticket/store 2466 88776 1 0 /ticket/fetch-messages/15162 11 220 0 0 /ticket/close-ticket/15591 1 52 0 0 /ticket/fetch-messages/16153 16919 422975 0 0 /ticket/fetch-messages/17262 46 1012 0 0 /users/getUserAbility/7997 3 4026 0 0 /ticket/my-assigned-tickets/17242 2 69322 0 0 /ticket/checkTicketElapsedTime/17127 1 326 0 0 /ticket/my-assigned-tickets/16184 3 104230 0 0 /ticket/ticketPicked/15361 10 130 0 0 /ticket/ticketClosed/17322 6529 78348 0 0 /ticket/ticketClosed/15549 3 24 0 0 /ticket/checkTicketElapsedTime/16078 1 331 0 0 /ticket/checkTicketElapsedTime/16748 1 347 0 0 /ticket/ticketClosed/16816 3 24 0 0 /ticket/checkTicketElapsedTime/17325 1 330 0 0 /ticket/fetch-messages/16010 240 5280 0 0 /ticket/checkTicketElapsedTime/15807 2 672 0 0 /ticket/my-ticket/15733 1 33066 0 0 /ticket/my-assigned-tickets/17517 2 69368 0 0 /ticket/close-ticket/15194 1 52 0 0 /ticket/checkTicketElapsedTime/16865 1 337 0 0 /ticket/checkTicketElapsedTime/16363 1 319 0 0 /ticket/ticketClosed/16133 2 12 0 0 /ticket/ticketClosed/16781 4 48 0 0 /ticket/my-ticket/17052 1 33109 0 0 /ticket/ticketClosed/15238 2523 30276 0 0 /ticket/fetch-messages/16985 43 882 0 0 /ticket/fetch-messages/16763 2898 63756 0 0 /ticket/ticketPicked/16909 11 136 0 0 /ticket/ticketClosed/16742 729 8770 0 0 /ticket/fetch-messages/16893 1882 41272 0 0 /ticket/ticketPicked/15737 139 1671 0 0 /ticket/ticketClosed/15915 26 312 0 0 /ticket/checkTicketElapsedTime/16008 2 653 0 0 /ticket/my-assigned-tickets/16958 3 104214 0 0 /ticket/fetch-messages/16940 510 11220 0 0 /ticket/my-ticket/16198 1 31603 0 0 /ticket/fetch-messages/16757 106 2332 0 0 /ticket/checkTicketElapsedTime/17146 1 380 0 0 /ticket/my-ticket/17702 1 33071 0 0 /sla/getSLAperCategory/174 1 213 0 0 /ticket/my-ticket/16558 1 33064 0 0 /ticket/fetch-messages/17223 1894 232780 0 0 /ticket/ticketClosed/17270 27 371 0 0 /ticket/ticketPicked/16476 6 96 0 0 /ticket/my-assigned-tickets/17341 1 34816 0 0 /ticket/close-ticket/15935 1 52 0 0 /ticket/close-ticket/15423 1 52 0 0 /ticket/ticketClosed/16912 4 36 0 0 /ticket/my-ticket/16230 1 33092 0 0 /ticket/ticketPicked/15745 36 438 0 0 /ticket/ticketClosed/15689 111 1380 0 0 /ticket/my-ticket/16919 1 33090 0 0 /ticket/ticketPicked/15430 9677 116135 0 0 /ticket/ticketPicked/17458 5 54 0 0 /ticket/ticketClosed/16008 4 70 0 0 /ticket/checkTicketElapsedTime/17629 1 381 0 0 /ticket/ticketClosed/17271 3 36 0 0 /ticket/my-assigned-tickets/16980 3 104271 0 0 /ticket/checkTicketElapsedTime/17185 1 319 0 0 /ticket/ticketPicked/16079 11 144 0 0 /ticket/fetch-messages/16103 834 18348 0 0 /ticket/fetch-messages/16781 325 7150 0 0 /ticket/checkTicketElapsedTime/16764 1 321 0 0 /ticket/fetch-messages/16178 29 594 0 0 /ticket/ticketPicked/15921 675 8100 0 0 /ticket/close-ticket/15977 1 52 0 0 /ticket/fetch-messages/16863 5324 117128 0 1 /ticket/ticketPicked/15537 4 72 0 0 /ticket/ticketClosed/17277 819 9853 0 0 /ticket/my-ticket/16065 1 33104 0 0 /chartFilterData 1507 2609919 0 5 /ticket/my-ticket/15601 1 33065 0 0 /ticket/close-ticket/15018 1 52 0 0 /ticket/ticketClosed/16278 2 24 0 0 /ticket/ticketClosed/15634 2545 30540 0 0 /ticket/my-ticket/16669 1 33129 0 0 /ticket/ticketPicked/17695 16978 203748 0 0 /ticket/fetch-messages/17453 431 9416 0 0 /ticket/my-ticket/15422 1 33126 0 0 /ticket/close-ticket/15963 1 52 0 0 /ticket/fetch-messages/17634 4042 88924 0 0 /ticket/fetch-messages/17466 1974 43428 0 0 /ticket/my-assigned-tickets/16588 3 104209 0 0 /sla/getSLAperCategory/86 1 212 0 0 /ticket/my-assigned-tickets/16758 2 69318 0 0 /ticket/ticketPicked/17187 9 102 0 0 /ticket/fetch-messages/16101 7 154 0 0 /sla/getSLAperCategory/141 17 3621 0 0 /ticket/checkTicketElapsedTime/16193 1 325 0 0 /ticket/ticketPicked/15543 8 93 0 0 /ticket/ticketPicked/17731 4513 54178 0 0 /ticket/my-ticket/17515 1 33099 0 0 /ticket/fetch-messages/14551 27 550 0 0 /ticket/my-ticket/16346 1 33092 0 0 /ticket/ticketClosed/17541 3992 47904 0 0 /ticket/checkTicketElapsedTime/15719 1 325 0 0 /ticket/ticketPicked/16589 12701 152409 0 0 /ticket/my-assigned-tickets/16149 2 69352 0 0 /ticket/close-ticket/16933 1 52 0 0 /ticket/ticketPicked/17134 7 96 0 0 /sla/getSLAperCategory/240 4 824 0 0 /ticket/checkTicketElapsedTime/16539 1 324 0 0 /ticket/checkTicketElapsedTime/16596 1 335 0 0 /ticket/my-assigned-tickets/15859 3 104114 0 0 /ticket/close-ticket/16957 1 52 0 0 /ticket/my-ticket/16490 1 31603 0 0 /ticket/fetch-messages/15704 22 440 0 0 /ticket/my-ticket/15903 1 33102 0 0 /ticket/my-assigned-tickets/17132 3 104248 0 0 /ticket/fetch-messages/16190 21998 483956 0 0 /ticket/checkTicketElapsedTime/15574 1 320 0 0 /ticket/ticketPicked/16088 56 671 0 0 /ticket/ticketPicked/16397 3 54 0 0 /ticket/close-ticket/17721 1 52 0 0 /ticket/my-assigned-tickets/15954 3 104371 0 0 /ticket/my-assigned-tickets/17167 2 69433 0 0 /ticket/checkTicketElapsedTime/15110 1 329 0 0 /ticket/ticketPicked/17104 55 666 0 0 /ticket/ticketPicked/16244 9 114 0 0 /ticket/close-ticket/16355 1 52 0 0 /ticket/ticketPicked/17086 62 765 0 0 /ticket/my-ticket/16281 1 33117 0 0 /ticket/my-assigned-tickets/15712 3 104130 0 0 /ticket/close-ticket/17317 1 52 0 0 /ticket/close-ticket/17063 1 52 0 0 /ticket/ticketPicked/15780 6631 79604 0 0 /ticket/my-ticket/16229 1 31617 0 0 /ticket/close-ticket/17420 1 52 0 0 /user/1781 1 38 0 0 /ticket/checkTicketElapsedTime/17217 1 380 0 0 /ticket/my-assigned-tickets/17564 2 69510 0 0 /ticket/ticketClosed/16462 23 324 0 0 /ticket/ticketClosed/15696 4 48 0 0 /ticket/ticketClosed/16323 3 24 0 0 /ticket/my-assigned-tickets/16034 4 139024 0 0 /ticket/ticketPicked/17061 8 94 0 0 /ticket/my-assigned-tickets/15003 3 104279 0 0 /ticket/update/16109 1 58 0 0 /ticket/my-ticket/16867 1 31633 0 0 /ticket/update/16069 1 58 0 0 /ticket/fetch-messages/15601 13 286 0 0 /reports/ticket 13 527138 0 0 /ticket/my-assigned-tickets/16905 2 69638 0 0 /ticket/my-ticket/17586 1 33130 0 0 /user/5226 2 76 0 0 /ticket/close-ticket/17636 1 52 0 0 /ticket/my-assigned-tickets/15421 3 104167 0 0 /ticket/ticketPicked/16621 66 801 0 0 /users-list/5254 2 79580 0 0 /ticket/ticketPicked/15910 24 275 0 0 /ticket/my-ticket/17638 1 33079 0 0 /ticket/fetch-messages/14156 46 12834 0 0 /ticket/fetch-messages/17160 15941 350702 0 0 /ticket/checkTicketElapsedTime/15234 1 375 0 0 /ticket/checkTicketElapsedTime/15924 1 400 0 0 /ticket/ticketClosed/17384 1464 17609 0 0 /ticket/checkTicketElapsedTime/15576 1 325 0 0 /ticket/my-ticket/15595 1 33107 0 0 /ticket/update/17541 1 58 0 0 /ticket/ticketClosed/16252 4 48 0 0 /ticket/my-assigned-tickets/17380 3 104419 0 0 /ticket/close-ticket/16019 1 52 0 0 /ticket/my-ticket/15473 1 33093 0 0 /ticket/ticketPicked/16209 8 100 0 0 /ticket/ticketPicked/16051 868 10412 0 0 /ticket/my-ticket/16845 1 33074 0 0 /ticket/fetch-messages/16950 50 1038 0 0 /ticket/ticketPicked/16296 36 450 0 0 /ticket/ticketClosed/17308 2161 25932 0 0 /ticket/checkTicketElapsedTime/16893 1 320 0 0 /ticket/ticketClosed/15663 5 48 0 0 /ticket/my-assigned-tickets/17267 2 69385 0 0 /ticket/close-ticket/15354 1 52 0 0 /ticket/checkTicketElapsedTime/15461 1 319 0 0 /ticket/checkTicketElapsedTime/17311 1 331 0 0 /ticket/fetch-messages/15293 50 1078 0 0 /ticket/ticketClosed/16029 2 24 0 0 /ticket/ticketPicked/15405 10 144 0 0 /ticket/close-ticket/16639 1 52 0 0 /ticket/ticketClosed/15194 3 36 0 0 /ticket/close-ticket/17209 1 52 0 0 /ticket/fetch-messages/15647 12617 277552 0 0 /ticket/my-assigned-tickets/15541 2 69370 0 0 /ticket/my-assigned-tickets/15562 3 104147 0 0 /ticket/fetch-messages/15758 292 6402 0 0 /ticket/my-assigned-tickets/15147 2 69371 0 0 /ticket/checkTicketElapsedTime/16347 1 328 0 0 /ticket/close-ticket/16756 1 52 0 0 /ticket/close-ticket/15448 1 52 0 0 /ticket/ticketClosed/15323 2 24 0 0 /ticket/my-ticket/15631 1 33091 0 0 /ticket/close-ticket/15603 1 52 0 0 /ticket/my-assigned-tickets/16846 3 104199 0 0 /ticket/ticketClosed/15356 3 36 0 0 /ticket/ticketClosed/15263 3 24 0 0 /ticket/ticketClosed/17225 132 1606 0 0 /ticket/checkTicketElapsedTime/16235 1 331 0 0 /ticket/ticketClosed/15434 5 48 0 0 /ticket/close-ticket/14547 1 52 0 0 /ticket/close-ticket/15938 1 52 0 0 /ticket/ticketClosed/16452 3 24 0 0 /ticket/my-ticket/17423 1 33085 0 0 /ticket/update/16050 1 58 0 0 /ticket/close-ticket/17185 1 52 0 0 /ticket/checkTicketElapsedTime/16635 2 651 0 0 /ticket/my-assigned-tickets/16960 3 104193 0 0 /ticket/ticketClosed/15044 2661 31973 0 0 /ticket/ticketClosed/17438 4 36 0 0 /ticket/ticketClosed/16632 4 48 0 0 /ticket/ticketPicked/15355 6 69 0 0 /ticket/checkTicketElapsedTime/15785 1 338 0 0 /ticket/my-assigned-tickets/17013 3 105683 0 0 /ticket/checkTicketElapsedTime/16955 1 326 0 0 /ticket/close-ticket/16711 1 52 0 0 /ticket/checkTicketElapsedTime/16632 1 384 0 0 /ticket/checkTicketElapsedTime/16851 1 391 0 0 /ticket/my-ticket/17732 1 31611 0 0 /ticket/my-ticket/16111 5 165875 0 0 /ticket/ticketPicked/15137 30 348 0 0 /ticket/my-ticket/16464 3 99474 0 0 /ticket/transfer-ticket/17713 1 21 0 0 /ticket/my-ticket/16441 1 33096 0 0 /ticket/fetch-messages/17404 19 374 0 0 /ticket/fetch-messages/15466 197 4312 0 1 /ticket/my-ticket/16527 1 33085 0 0 /ticket/ticketPicked/14199 3 45 0 0 /ticket/my-assigned-tickets/15795 3 104197 0 0 /ticket/checkTicketElapsedTime/15418 1 374 0 0 /ticket/close-ticket/15613 1 52 0 0 /ticket/ticketPicked/15803 65 802 0 0 /ticket/ticketPicked/16858 7 81 0 0 /ticket/checkTicketElapsedTime/15368 1 320 0 0 /ticket/ticketClosed/16106 37 444 0 0 /ticket/close-ticket/15654 1 52 0 0 /ticket/checkTicketElapsedTime/16825 1 313 0 0 /ticket/ticketPicked/11616 2277 27324 0 0 /ticket/my-assigned-tickets/16080 3 104274 0 0 /ticket/ticketPicked/17020 12 162 0 0 /users-list/19735 1 39747 0 0 /ticket/fetch-messages/17051 99889 2197558 1 1 /ticket/checkTicketElapsedTime/16713 1 373 0 0 /ticket/close-ticket/17193 1 52 0 0 /ticket/my-assigned-tickets/13801 2 69397 0 0 /ticket/close-ticket/16214 1 52 0 0 /ticket/my-ticket/16200 1 31622 0 0 /ticket/close-ticket/15255 1 52 0 0 /ticket/transfer-ticket/17343 1 21 0 0 /ticket/my-assigned-tickets/16938 2 69497 0 0 /ticket/close-ticket/16258 1 52 0 0 /ticket/fetch-messages/17350 3581 2125678 0 0 /ticket/ticketClosed/17630 4 70 0 0 /ticket/my-ticket/15256 1 33081 0 0 /ticket/close-ticket/17022 1 52 0 0 /ticket/my-ticket/16047 1 33074 0 0 /ticket/fetch-messages/17684 8 154 0 0 /ticket/ticketClosed/15227 3 24 0 0 /ticket/fetch-messages/17444 649 14212 0 0 /ticket/ticketClosed/16316 19 228 0 0 /ticket/ticketPicked/17027 140 1698 0 0 /ticket/fetch-messages/15378 5602 123244 0 0 /ticket/close-ticket/15859 1 52 0 0 /ticket/checkTicketElapsedTime/15893 1 323 0 0 /ticket/close-ticket/16922 1 52 0 0 /ticket/ticketPicked/16738 109 1320 0 0 /ticket/my-assigned-tickets/17356 4 139582 0 0 /ticket/close-ticket/17079 1 52 0 0 /ticket/close-ticket/17508 1 52 0 0 /ticket/ticketClosed/16760 1504 18048 0 0 /ticket/my-ticket/17608 1 33061 0 0 /ticket/my-ticket/17124 2 66172 0 0 /ticket/my-assigned-tickets/15746 3 104170 0 0 /ticket/ticketPicked/15329 7 83 0 0 /ticket/my-ticket/17472 1 33105 0 0 /ticket/my-ticket/15680 2 66170 0 0 /ticket/checkTicketElapsedTime/17189 1 382 0 0 /ticket/update/16993 1 58 0 0 /ticket/checkTicketElapsedTime/16964 1 325 0 0 /ticket/ticketPicked/17019 78 956 0 0 /ticket/ticketPicked/16196 13 174 0 0 /ticket/ticketPicked/16836 17 210 0 0 /ticket/fetch-messages/17171 21 352 0 0 /ticket/my-ticket/16163 1 31641 0 0 /ticket/fetch-messages/15482 44903 1108571 0 0 /ticket/checkTicketElapsedTime/17491 1 332 0 0 /users-list/1062 2 79750 0 0 /ticket/my-assigned-tickets/16385 2 69334 0 0 /ticket/checkTicketElapsedTime/16349 1 327 0 0 /ticket/close-ticket/17101 1 52 0 0 /ticket/ticketPicked/17140 11 129 0 0 /ticket/ticketClosed/15562 3 36 0 0 /ticket/my-ticket/16719 1 33109 0 0 /ticket/ticketPicked/15634 2538 30456 0 0 /ticket/checkTicketElapsedTime/16478 1 402 0 0 /ticket/fetch-messages/15692 28 616 0 0 /ticket/ticketClosed/16852 111 1380 0 0 /ticket/my-assigned-tickets/16077 3 104315 0 0 /ticket/ticket-message/15292 1 0 0 0 /ticket/fetch-messages/15696 36 792 0 0 /ticket/fetch-messages/16828 806 17710 0 0 /ticket/my-ticket/15933 1 33128 0 0 /ticket/ticketPicked/16239 6 66 0 0 /ticket/my-assigned-tickets/16647 2 69334 0 0 /ticket/ticketClosed/17000 3 36 0 0 /ticket/ticketPicked/17629 8 102 0 0 /ticket/close-ticket/15965 1 52 0 0 /ticket/close-ticket/17150 1 52 0 0 /ticket/ticketPicked/15779 1463 17568 0 0 /user/2039 1 37 0 0 /ticket/fetch-messages/17477 70 1496 0 0 /ticket/fetch-messages/15959 46 990 0 0 /ticket/fetch-messages/15530 2184 52914 0 0 /ticket/ticketClosed/16062 2289 27550 0 0 /ticket/ticketPicked/16507 8 114 0 0 /ticket/ticketPicked/17507 275 3297 0 0 /ticket/fetch-messages/17080 61 1320 0 0 /ticket/close-ticket/15320 1 52 0 0 /ticket/my-assigned-tickets/17334 3 104151 0 0 /ticket/close-ticket/16441 1 52 0 0 /ticket/checkTicketElapsedTime/16388 1 323 0 0 /ticket/my-ticket/16612 1 33056 0 0 /ticket/my-assigned-tickets/17586 2 69454 0 0 /ticket/checkTicketElapsedTime/15861 1 335 0 0 /ticket/my-ticket/16353 2 66481 0 0 /ticket/my-ticket/16668 1 33089 0 0 /ticket/checkTicketElapsedTime/16899 1 331 0 0 /ticket/close-ticket/15631 1 52 0 0 /ticket/close-ticket/16379 1 52 0 0 /ticket/my-assigned-tickets/16318 2 69498 0 0 /ticket/ticketPicked/17468 623 7476 0 0 /ticket/close-ticket/16472 1 52 0 0 /ticket/transfer-ticket/15044 1 21 0 0 /ticket/fetch-messages/17499 37 814 0 0 /ticket/close-ticket/15607 1 52 0 0 /ticket/ticketPicked/17620 5 60 0 0 /ticket/my-assigned-tickets/17016 3 104181 0 0 /ticket/checkTicketElapsedTime/16407 1 385 0 0 /ticket/fetch-messages/15305 1749 84284 0 0 /ticket/checkTicketElapsedTime/16495 1 334 0 0 /ticket/ticketClosed/15642 247 2964 0 0 /ticket/checkTicketElapsedTime/15340 1 321 0 0 /ticket/ticketClosed/17448 1 12 0 0 /users-list/19323 3 118973 0 0 /ticket/checkTicketElapsedTime/16032 1 321 0 0 /ticket/checkTicketElapsedTime/15802 1 337 0 0 /ticket/checkTicketElapsedTime/16965 1 336 0 0 /ticket/checkTicketElapsedTime/17152 1 380 0 0 /ticket/my-assigned-tickets/15687 2 69340 0 0 /ticket/my-assigned-tickets/16413 5 174513 0 0 /ticket/fetch-messages/16903 19521 429418 0 0 /ticket/checkTicketElapsedTime/15319 1 378 0 0 /ticket/my-assigned-tickets/17092 2 69409 0 0 /ticket/checkTicketElapsedTime/16979 1 327 0 0 /ticket/ticketClosed/16258 4 36 0 0 /ticket/my-ticket/16559 6 192051 0 0 /ticket/checkTicketElapsedTime/15564 1 329 0 0 /ticket/close-ticket/16859 1 52 0 0 /ticket/ticketClosed/17598 3 36 0 0 /ticket/ticketClosed/16874 4 70 0 0 /ticket/checkTicketElapsedTime/16890 1 336 0 0 /ticket/close-ticket/16678 1 52 0 0 /ticket/ticketClosed/16634 352 4249 0 0 /ticket/my-ticket/17242 1 33068 0 0 /ticket/ticketClosed/16312 322 3886 0 0 /ticket/my-assigned-tickets/15824 3 104858 0 0 /ticket/my-assigned-tickets/12148 2 69429 0 0 /ticket/checkTicketElapsedTime/17452 1 378 0 0 /users-list/19753 4 162557 0 0 /ticket/update/15924 1 58 0 0 /ticket/close-ticket/15956 1 52 0 0 /ticket/my-ticket/16962 1 31635 0 0 /ticket/my-ticket/16918 1 33079 0 0 /ticket/my-assigned-tickets/16426 3 104232 0 0 /ticket/ticketClosed/16636 42 504 0 0 /ticket/my-ticket/17103 1 33118 0 0 /ticket/ticketPicked/17136 68 815 0 0 /ticket/close-ticket/15668 1 52 0 0 /ticket/ticketPicked/16833 9 102 0 0 /ticket/my-ticket/16199 1 31744 0 0 /ticket/close-ticket/15452 1 52 0 0 /ticket/checkTicketElapsedTime/17038 3 991 0 0 /ticket/close-ticket/16519 1 52 0 0 /ticket/close-ticket/16574 1 52 0 0 /ticket/my-ticket/15184 4 132992 0 0 /ticket/ticketPicked/15485 7 102 0 0 /ticket/ticketClosed/16193 1 12 0 0 /ticket/ticketPicked/16708 15 198 0 0 /ticket/my-ticket/17620 1 33080 0 0 /ticket/checkTicketElapsedTime/15218 1 336 0 0 /ticket/update/17291 1 58 0 0 /ticket/ticketClosed/15513 1 12 0 0 /ticket/close-ticket/16651 1 52 0 0 /ticket/ticketPicked/16280 2829 33966 0 0 /ticket/my-assigned-tickets/17495 3 104184 0 0 /ticket/my-ticket/15866 1 33081 0 0 /ticket/ticketPicked/16566 36 450 0 0 /ticket/fetch-messages/16125 28554 687882 0 0 /ticket/my-ticket/17639 1 33108 0 0 /ticket/my-ticket/15724 7 232792 0 0 /ticket/ticketPicked/15697 15 190 0 0 /ticket/checkTicketElapsedTime/17513 1 329 0 0 /ticket/ticketClosed/17650 2 24 0 0 /ticket/checkTicketElapsedTime/16533 2 734 0 0 /ticket/fetch-messages/16339 68170 1504863 0 1 /ticket/checkTicketElapsedTime/16658 1 321 0 0 /ticket/close-ticket/16618 1 52 0 0 /ticket/checkTicketElapsedTime/15333 1 322 0 0 /ticket/ticketPicked/16005 3856 46269 0 0 /ticket/ticketClosed/16717 3 36 0 0 /ticket/my-ticket/16271 3 99447 0 0 /ticket/ticketPicked/16105 846 10170 0 0 /ticket/close-ticket/15247 1 52 0 0 /ticket/my-ticket/16228 1 33065 0 0 /ticket/checkTicketElapsedTime/15305 2 773 0 0 /ticket/ticketClosed/16417 230 2748 0 0 /ticket/ticketPicked/15301 24 291 0 0 /ticket/fetch-messages/16445 51 1034 0 0 /ticket/ticketPicked/16017 8 102 0 0 /ticket/ticketPicked/17426 7 94 0 0 /ticket/my-ticket/17035 2 66284 0 0 /ticket/ticketClosed/16723 6 119 0 0 /ticket/ticketPicked/16839 9 108 0 0 /ticket/my-assigned-tickets/15691 3 104137 0 0 /ticket/close-ticket/16534 1 52 0 0 /ticket/my-assigned-tickets/16470 2 69376 0 0 /ticket/close-ticket/15162 1 52 0 0 /ticket/ticketPicked/17650 7 82 0 0 /ticket/my-assigned-tickets/15673 2 69573 0 0 /ticket/ticketPicked/17618 3 24 0 0 /ticket/my-assigned-tickets/15914 3 104257 0 0 /ticket/my-ticket/17576 1 33084 0 0 /ticket/my-assigned-tickets/17021 3 104158 0 0 /ticket/fetch-messages/15998 33 704 0 0 /ticket/my-assigned-tickets/15934 3 104252 0 0 /ticket/my-ticket/15347 1 33094 0 0 /ticket/my-ticket/17260 1 33056 0 0 /ticket/fetch-messages/17030 569 29128 0 0 /sla/getSLAperCategory/222 31 6572 0 0 /ticket/close-ticket/17371 1 52 0 0 /ticket/ticketClosed/16197 24 288 0 0 /ticket/my-ticket/16940 1 33111 0 0 /ticket/my-assigned-tickets/16480 2 69516 0 0 /ticket/my-assigned-tickets/16243 2 69350 0 0 /ticket/my-assigned-tickets/17645 3 104176 0 0 /ticket/my-assigned-tickets/16351 3 104233 0 0 /ticket/checkTicketElapsedTime/16869 1 380 0 0 /ticket/ticketClosed/16841 479 5770 0 0 /ticket/checkTicketElapsedTime/16895 1 381 0 0 /ticket/ticketClosed/15827 2 24 0 0 /ticket/checkTicketElapsedTime/16312 2 669 0 0 /ticket/my-ticket/15483 1 33101 0 0 /ticket/fetch-messages/17639 32 704 0 0 /ticket/my-assigned-tickets/17300 2 69586 0 0 /ticket/my-ticket/16791 1 31639 0 0 /ticket/my-assigned-tickets/16954 2 69304 0 0 /ticket/ticketClosed/16233 43 557 0 0 /ticket/close-ticket/17191 1 52 0 0 /ticket/my-assigned-tickets/17040 2 69290 0 0 /ticket/my-ticket/17404 1 33100 0 0 /ticket/close-ticket/16033 1 52 0 0 /ticket/ticketClosed/16737 3 36 0 0 /ticket/close-ticket/16578 1 52 0 0 /ticket/checkTicketElapsedTime/15780 2 774 0 0 /ticket/fetch-messages/16539 7 154 0 0 /ticket/close-ticket/17031 1 52 0 0 /ticket/my-ticket/15243 1 31628 0 0 /ticket/my-ticket/15365 1 31609 0 0 /ticket/my-assigned-tickets/15495 3 104088 0 0 /ticket/my-assigned-tickets/15835 3 104144 0 0 /ticket/close-ticket/14723 1 52 0 0 /ticket/fetch-messages/16117 9 198 0 0 /ticket/fetch-messages/16574 2920 64218 0 0 /ticket/my-ticket/15526 1 33079 0 0 /ticket/ticketClosed/17627 3 24 0 0 /ticket/my-assigned-tickets/16677 2 69430 0 0 /ticket/checkTicketElapsedTime/17199 1 377 0 0 /ticket/checkTicketElapsedTime/15238 1 328 0 0 /ticket/update/17240 1 58 0 0 /ticket/ticketPicked/16007 68 834 0 0 /ticket/ticketClosed/16464 64 809 0 0 /ticket/checkTicketElapsedTime/15169 1 332 0 0 /ticket/ticketClosed/16019 10 120 0 0 /ticket/ticketClosed/17251 22421 269081 0 0 /ticket/fetch-messages/16678 185 3960 0 0 /ticket/my-ticket/17294 1 31652 0 0 /ticket/my-ticket/16991 1 33132 0 0 /ticket/ticketClosed/16738 27 312 0 0 /ticket/checkTicketElapsedTime/15770 1 337 0 0 /ticket/my-assigned-tickets/15480 2 69614 0 0 /ticket/ticketClosed/16035 7 72 0 0 /ticket/update/15633 1 58 0 0 /ticket/ticketClosed/16221 5 48 0 0 /ticket/my-ticket/17133 1 33112 0 0 /ticket/ticketClosed/17654 799 9612 0 0 /ticket/checkTicketElapsedTime/16425 2 769 0 0 /ticket/ticketPicked/16894 16708 200502 0 0 /ticket/close-ticket/17263 1 52 0 0 /ticket/ticketClosed/15264 39 456 0 0 /ticket/ticketPicked/16684 214 2577 0 0 /ticket/ticketPicked/16678 6 66 0 0 /ticket/ticketPicked/15819 25 309 0 0 /ticket/ticketPicked/17379 455 5469 0 0 /user/2259 1 38 0 0 /ticket/my-ticket/16740 3 95433 0 0 /ticket/ticketPicked/15383 18 243 0 0 /ticket/fetch-messages/16059 33 660 0 0 /ticket/checkTicketElapsedTime/15819 1 337 0 0 /ticket/fetch-messages/17101 79 1709 0 0 /ticket/ticketClosed/16934 4 36 0 0 /ticket/close-ticket/15860 1 52 0 0 /ticket/my-assigned-tickets/17454 2 69448 0 0 /ticket/fetch-messages/15716 3133 68926 0 0 /ticket/checkTicketElapsedTime/16034 1 387 0 0 /ticket/checkTicketElapsedTime/13119 1 380 0 0 /ticket/close-ticket/15909 1 52 0 0 /ticket/checkTicketElapsedTime/16360 1 316 0 0 /ticket/ticketPicked/16339 47 573 0 0 /ticket/fetch-messages/15500 609 13332 0 0 /ticket/close-ticket/16017 1 52 0 0 /ticket/close-ticket/15203 1 52 0 0 /ticket/close-ticket/17300 1 52 0 0 /ticket/checkTicketElapsedTime/16093 1 325 0 0 /ticket/ticketPicked/15121 5 70 0 0 /ticket/fetch-messages/17248 44 946 0 0 /ticket/my-assigned-tickets/16544 2 69620 0 0 /ticket/my-ticket/15924 1 31651 0 0 /ticket/fetch-messages/15429 66 1386 0 0 /ticket/fetch-messages/15421 42 858 0 0 /ticket/ticketClosed/16478 9 96 0 0 /ticket/close-ticket/17671 1 52 0 0 /ticket/close-ticket/17234 1 52 0 0 /ticket/my-assigned-tickets/15908 3 104255 0 0 /sla/getSLAperCategory/144 4 848 0 0 /ticket/checkTicketElapsedTime/15758 1 393 0 0 /ticket/ticketClosed/16726 3937 47304 0 0 /ticket/ticketPicked/16441 1219 14646 0 0 /ticket/ticketClosed/16244 2 12 0 0 /ticket/close-ticket/17246 1 52 0 0 /ticket/checkTicketElapsedTime/16702 3 1015 0 0 /ticket/my-assigned-tickets/14196 2 69323 0 0 /ticket/close-ticket/16961 1 52 0 0 /ticket/ticketClosed/17354 41 502 0 0 /ticket/ticketPicked/16997 5366 64410 0 0 /ticket/fetch-messages/16732 29 528 0 0 /ticket/ticketClosed/15274 3 36 0 0 /ticket/fetch-messages/16532 96 2112 0 0 /ticket/close-ticket/15643 1 52 0 0 /ticket/checkTicketElapsedTime/17454 2 676 0 0 /sla/getSLAperCategory/176 31 6696 0 0 /ticket/ticketPicked/15754 142 1731 0 0 /ticket/my-ticket/15214 1 33093 0 0 /ticket/fetch-messages/16689 50 1078 0 0 /ticket/ticketPicked/16544 3 54 0 0 /ticket/close-ticket/17402 1 52 0 0 /ticket/checkTicketElapsedTime/15273 1 333 0 0 /ticket/my-assigned-tickets/16099 3 104141 0 0 /ticket/ticketPicked/17022 9 126 0 0 /ticket/close-ticket/15289 1 52 0 0 /ticket/checkTicketElapsedTime/17149 1 329 0 0 /ticket/checkTicketElapsedTime/15206 1 319 0 0 /ticket/checkTicketElapsedTime/16064 1 374 0 0 /ticket/update/15445 1 58 0 0 /ticket/close-ticket/16439 1 52 0 0 /ticket/my-ticket/16718 1 33113 0 0 /ticket/ticketPicked/15821 21 261 0 0 /ticket/my-assigned-tickets/16828 2 69428 0 0 /ticket/my-ticket/17434 1 33104 0 0 /ticket/my-assigned-tickets/16728 3 104882 0 0 /ticket/my-ticket/16762 1 33051 0 0 /ticket/ticketClosed/17697 6 113 0 0 /ticket/ticketClosed/15790 95 1140 0 0 /ticket/my-ticket/17482 1 33085 0 0 /ticket/my-ticket/15670 1 33104 0 0 /ticket/ticketPicked/16111 75 909 0 0 /ticket/fetch-messages/17516 68 1474 0 0 /ticket/ticketPicked/17454 49824 597885 0 0 /ticket/my-ticket/17609 1 33111 0 0 /ticket/ticketPicked/16907 9 112 0 0 /ticket/close-ticket/16414 1 52 0 0 /ticket/my-assigned-tickets/15283 2 69616 0 0 /ticket/ticketPicked/16004 12 162 0 0 /ticket/fetch-messages/15234 103034 2266726 0 1 /user/8080 2 76 0 0 /ticket/fetch-messages/15614 13 286 0 0 /ticket/close-ticket/15929 1 52 0 0 /ticket/fetch-messages/17211 10 220 0 0 /ticket/fetch-messages/16895 53 1144 0 0 /ticket/ticketPicked/17579 208 2511 0 0 /ticket/my-ticket/16257 1 33059 0 0 /ticket/checkTicketElapsedTime/15904 1 337 0 0 /ticket/ticketClosed/15197 7 141 0 0 /ticket/my-ticket/16693 2 63229 0 0 /ticket/close-ticket/16006 1 52 0 0 /ticket/ticketClosed/15757 79 948 0 0 /ticket/fetch-messages/17416 47 1012 0 0 /ticket/close-ticket/15889 1 52 0 0 /ticket/checkTicketElapsedTime/16834 1 319 0 0 /ticket/checkTicketElapsedTime/15201 1 327 0 0 /ticket/my-assigned-tickets/16924 3 104185 0 0 /ticket/update/16197 1 58 0 0 /ticket/close-ticket/15870 1 52 0 0 /ticket/fetch-messages/16378 56 1232 0 0 /ticket/close-ticket/16234 1 52 0 0 /ticket/my-assigned-tickets/17254 2 69428 0 0 /ticket/close-ticket/16697 1 52 0 0 /ticket/checkTicketElapsedTime/16642 1 388 0 0 /ticket/ticketClosed/16131 1 12 0 0 /ticket/my-ticket/17005 1 33095 0 0 /ticket/ticketClosed/17623 317 3849 0 0 /ticket/close-ticket/15169 1 52 0 0 /ticket/fetch-messages/17028 1112 218543 0 0 /ticket/ticketClosed/15966 2 12 0 0 /ticket/my-assigned-tickets/16898 3 104212 0 0 /ticket/ticketClosed/16031 1005 12085 1 0 /ticket/my-ticket/16622 4 132712 0 0 /ticket/my-assigned-tickets/15850 3 104302 0 0 /ticket/my-assigned-tickets/16005 2 69386 0 0 /ticket/close-ticket/15837 1 52 0 0 /ticket/checkTicketElapsedTime/15691 1 336 0 0 /ticket/checkTicketElapsedTime/17718 1 317 0 0 /ticket/my-ticket/15469 1 33096 0 0 /user/2092 2 76 0 0 /ticket/close-ticket/16812 1 52 0 0 /ticket/my-ticket/16401 1 33067 0 0 /ticket/checkTicketElapsedTime/15180 1 327 0 0 /ticket/fetch-messages/16839 149 3675 0 0 /ticket/close-ticket/17374 1 52 0 0 /ticket/my-assigned-tickets/16429 2 69492 0 0 /ticket/update/16639 1 58 0 0 /ticket/checkTicketElapsedTime/16607 1 381 0 0 /ticket/my-assigned-tickets/16335 2 69616 0 0 /ticket/checkTicketElapsedTime/17562 1 346 0 0 /ticket/my-ticket/15743 1 33095 0 0 /ticket/fetch-messages/15829 71 1540 0 0 /ticket/ticketPicked/16100 5 87 0 0 /users-list/19760 4 163200 0 0 /ticket/my-assigned-tickets/15526 3 104163 0 0 /ticket/close-ticket/15662 1 52 0 0 /ticket/ticketPicked/15424 10 130 0 0 /ticket/fetch-messages/15835 25 550 0 0 /ticket/checkTicketElapsedTime/17402 1 319 0 0 /ticket/my-ticket/16240 1 33070 0 0 /ticket/ticketClosed/17369 76 912 0 0 /ticket/ticketClosed/16893 2 12 0 0 /ticket/close-ticket/15560 1 52 0 0 /ticket/checkTicketElapsedTime/17376 2 660 0 0 /ticket/checkTicketElapsedTime/16268 2 686 0 0 /ticket/my-assigned-tickets/15318 1 34791 0 0 /ticket/my-assigned-tickets/15514 3 104193 0 0 /ticket/ticketPicked/15171 3 45 0 0 /ticket/ticketPicked/16963 13 183 0 0 /user/1546 1 40 0 0 /ticket/ticketClosed/16947 2 12 0 0 /ticket/ticketPicked/16281 6 90 0 0 /ticket/close-ticket/16486 1 52 0 0 /ticket/my-assigned-tickets/17583 3 104237 0 0 /ticket/checkTicketElapsedTime/16021 1 324 0 0 /ticket/transfer-ticket/17567 1 21 0 0 /ticket/checkTicketElapsedTime/16474 1 402 0 0 /ticket/checkTicketElapsedTime/15563 1 321 0 0 /ticket/ticketClosed/16554 3 36 0 0 /ticket/checkTicketElapsedTime/16527 1 317 0 0 /ticket/my-assigned-tickets/15752 3 104140 0 0 /ticket/ticketPicked/16427 7 80 0 0 /user/2426 3 114 0 0 /ticket/fetch-messages/17666 32 682 0 0 /users/getUserAbility/19748 2 3667 0 0 /ticket/close-ticket/15428 1 52 0 0 /ticket/my-assigned-tickets/17328 2 69466 0 0 /ticket/fetch-messages/13630 7626 167772 0 0 /ticket/ticketClosed/17302 2 24 0 0 /ticket/my-ticket/17274 2 66196 0 0 /ticket/my-ticket/16971 1 33115 0 0 /ticket/my-assigned-tickets/15383 3 104194 0 0 /ticket/my-ticket/16805 1 33075 0 0 /ticket/ticketClosed/17420 4 48 0 0 /ticket/close-ticket/17115 1 52 0 0 /ticket/ticketClosed/16246 108 1319 0 0 /ticket/fetch-messages/15620 6581 144694 0 0 /ticket/my-ticket/16928 1 33118 0 0 /ticket/ticketPicked/16194 605 7275 0 0 /ticket/fetch-messages/17437 2372 54313 0 0 /ticket/ticketPicked/17707 4 57 0 0 /ticket/checkTicketElapsedTime/17510 1 331 0 0 /ticket/checkTicketElapsedTime/17195 1 346 0 0 /ticket/ticketPicked/16780 8 114 0 0 /ticket/close-ticket/17685 1 52 0 0 /ticket/my-assigned-tickets/16919 3 104188 0 0 /ticket/ticketPicked/12253 4 57 0 0 /ticket/my-assigned-tickets/15575 3 104178 0 0 /ticket/ticketPicked/15594 14 174 0 0 /ticket/my-ticket/17610 1 31630 0 0 /ticket/ticketClosed/17382 2 24 0 0 /ticket/fetch-messages/14194 12 264 0 0 /ticket/ticketPicked/14178 6 70 0 0 /ticket/fetch-messages/17022 20 418 0 0 /reports/get/category_summary_report 5 67237 0 0 /ticket/fetch-messages/17289 40 880 0 0 /users-list/11132 12 479044 0 0 /ticket/my-ticket/15714 1 33097 0 0 /ticket/my-assigned-tickets/15237 3 104197 0 0 /ticket/ticketClosed/17703 6 60 0 0 /ticket/ticketClosed/15266 7 84 0 0 /ticket/checkTicketElapsedTime/15837 1 317 0 0 /ticket/my-ticket/16673 1 33083 0 0 /ticket/my-ticket/16336 1 31630 0 0 /ticket/fetch-messages/15368 136 2970 0 0 /ticket/ticketClosed/15379 11 120 0 0 /ticket/ticketPicked/17691 4 48 0 0 /ticket/ticketClosed/16804 18 216 0 0 /ticket/fetch-messages/17583 1647 241430 0 0 /ticket/my-assigned-tickets/16893 2 69290 0 0 /ticket/my-ticket/16262 1 33159 0 0 /ticket/ticketPicked/17711 5 59 0 0 /ticket/fetch-messages/16248 2302 51709 0 0 /ticket/my-assigned-tickets/15442 3 104157 0 0 /ticket/ticketClosed/16685 94 1128 0 0 /ticket/fetch-messages/15942 30 572 0 0 /ticket/my-ticket/16218 1 33091 0 0 /reports/get/tickets_masterfile2 3 95907 0 0 /ticket/fetch-messages/16570 616 13552 0 0 /ticket/ticketPicked/15480 2 42 0 0 /ticket/fetch-messages/15743 93 2002 0 0 /ticket/fetch-messages/15243 599 14975 0 1 /ticket/ticketPicked/17409 37 450 0 0 /ticket/fetch-messages/15185 47 990 0 0 /ticket/close-ticket/16091 1 52 0 0 /ticket/ticketClosed/17360 6 72 0 0 /ticket/ticketClosed/17677 3 36 0 0 /ticket/ticketClosed/17040 2 12 0 0 /ticket/ticketClosed/16651 775 9475 0 0 /ticket/close-ticket/16331 1 52 0 0 /ticket/my-assigned-tickets/17003 2 69574 0 0 /ticket/ticketClosed/16883 3 36 0 0 /ticket/checkTicketElapsedTime/16822 1 314 0 0 /ticket/ticketPicked/17269 1268 15238 0 0 /ticket/my-ticket/16757 1 33101 0 0 /ticket/ticketClosed/16858 2 24 0 0 /ticket/checkTicketElapsedTime/17292 1 335 0 0 /ticket/checkTicketElapsedTime/16042 1 378 0 0 /ticket/my-assigned-tickets/16783 3 104180 0 0 /ticket/fetch-messages/17641 40 880 0 0 /ticket/ticketPicked/16356 33 402 0 0 /ticket/checkTicketElapsedTime/17475 1 375 0 0 /ticket/my-assigned-tickets/16703 2 69377 0 0 /ticket/update/15241 1 58 0 0 /ticket/fetch-messages/15878 1359 29898 0 0 /ticket/fetch-messages/16713 89 1936 0 0 /ticket/close-ticket/17225 1 52 0 0 /ticket/ticketPicked/15900 4 75 0 0 /ticket/fetch-messages/16189 77 1694 0 0 /ticket/close-ticket/16255 1 52 0 0 /ticket/my-ticket/16007 2 66272 0 0 /ticket/fetch-messages/15442 858 18854 0 0 /ticket/ticketClosed/16533 6 72 0 0 /ticket/fetch-messages/17537 54 1166 0 0 /ticket/ticketPicked/16501 8 108 0 0 /ticket/ticketPicked/16715 8 108 0 0 /ticket/fetch-messages/16446 314 6842 0 0 /employee/asa-employee 15 17509 0 0 /ticket/my-assigned-tickets/16589 2 69382 0 0 /ticket/close-ticket/16772 1 52 0 0 /ticket/fetch-messages/17264 26 550 0 0 /ticket/my-ticket/17255 1 31679 0 0 /ticket/my-ticket/17648 1 33061 0 0 /ticket/my-ticket/15690 1 33074 0 0 /ticket/fetch-messages/16690 63 1386 0 0 /ticket/my-assigned-tickets/15467 3 104130 0 0 /ticket/close-ticket/16516 1 52 0 0 /ticket/my-assigned-tickets/15391 2 69429 0 0 /ticket/ticketClosed/17673 5 60 0 0 /ticket/checkTicketElapsedTime/17593 1 327 0 0 /ticket/ticketPicked/17401 11 117 0 0 /ticket/ticketClosed/15566 2 12 0 0 /ticket/ticketPicked/16555 264 3176 0 0 /ticket/close-ticket/16890 1 52 0 0 /ticket/my-ticket/15516 1 33075 0 0 /ticket/close-ticket/16159 1 52 0 0 /ticket/my-assigned-tickets/15297 2 69437 0 0 /ticket/ticketClosed/15541 2 24 0 0 /ticket/ticketClosed/15670 3 36 0 0 /ticket/my-assigned-tickets/15760 3 104245 0 0 /ticket/my-assigned-tickets/17431 3 104266 0 0 /ticket/fetch-messages/15393 19 352 0 0 /ticket/checkTicketElapsedTime/16218 1 380 0 0 /ticket/ticketClosed/15590 3 24 0 0 /ticket/ticketClosed/15804 21 252 0 0 /ticket/my-assigned-tickets/15443 2 69352 0 0 /ticket/my-assigned-tickets/16838 2 69350 0 0 /ticket/ticketClosed/16605 2 12 0 0 /ticket/ticketPicked/15722 11 152 0 0 /ticket/close-ticket/15769 1 52 0 0 /ticket/ticketClosed/15793 94 1116 0 0 /ticket/fetch-messages/16742 1940 162606 0 0 /ticket/ticketClosed/17619 2782 33384 0 0 /ticket/ticket-message/15044 1 0 0 0 /ticket/ticketPicked/17721 180 2171 0 0 /ticket/my-assigned-tickets/14547 3 104211 0 0 /ticket/my-ticket/16835 1 33081 0 0 /ticket/fetch-messages/15277 33 726 0 0 /ticket/my-assigned-tickets/16078 2 69478 0 0 /ticket/my-assigned-tickets/16770 2 69366 0 0 /ticket/my-ticket/15350 1 33083 0 0 /ticket/fetch-messages/15366 45 1012 0 0 /ticket/checkTicketElapsedTime/17182 1 374 0 0 /ticket/update/16693 1 58 0 0 /ticket/close-ticket/15969 1 52 0 0 /ticket/my-ticket/16957 1 33060 0 0 /ticket/ticketClosed/15917 7 84 0 0 /ticket/update/17457 1 58 0 0 /ticket/close-ticket/16748 1 52 0 0 /ticket/my-assigned-tickets/16613 3 104255 0 0 /ticket/fetch-messages/15433 205 4510 0 0 /ticket/close-ticket/15240 1 52 0 0 /ticket/close-ticket/17570 1 52 0 0 /ticket/ticketClosed/15248 2 24 0 0 /ticket/fetch-messages/17405 18 396 0 0 /ticket/close-ticket/17631 1 52 0 0 /ticket/fetch-messages/16369 41454 1036300 0 0 /ticket/my-ticket/15641 1 33078 0 0 /ticket/my-ticket/15664 1 33102 0 0 /ticket/ticketClosed/15737 94 1169 0 0 /ticket/my-ticket/16179 1 31612 0 0 /ticket/my-assigned-tickets/16986 3 104134 0 0 /ticket/close-ticket/16841 1 52 0 0 /ticket/checkTicketElapsedTime/17224 1 387 0 0 /ticket/my-assigned-tickets/16586 3 104101 0 0 /ticket/close-ticket/16437 1 52 0 0 /ticket/my-assigned-tickets/16851 3 104632 0 0 /ticket/my-ticket/16431 1 33225 0 0 /ticket/close-ticket/16880 1 52 0 0 /ticket/fetch-messages/16884 134 2948 0 0 /ticket/ticketPicked/15549 14 174 0 0 /user/1719 1 38 0 0 /ticket/my-ticket/16188 1 33096 0 0 /users/getUserAbility/19742 2 3651 0 0 /ticket/close-ticket/15695 1 52 0 0 /ticket/fetch-messages/16829 5424 135575 0 0 /user/19728 8 304 0 1 /ticket/ticketPicked/16171 34 414 0 0 /ticket/checkTicketElapsedTime/16982 1 329 0 0 /ticket/my-assigned-tickets/15440 3 104256 0 0 /ticket/fetch-messages/15861 25 528 0 0 /ticket/close-ticket/16099 1 52 0 0 /ticket/ticketPicked/16372 7 111 0 0 /ticket/ticketClosed/17520 424 5088 0 0 /ticket/fetch-messages/17463 1576 34584 0 0 /ticket/ticketClosed/16683 369 4428 0 0 /ticket/my-assigned-tickets/15767 3 104227 0 0 /ticket/ticketPicked/16982 1378 16548 0 0 /ticket/ticketPicked/15595 12 162 0 0 /ticket/checkTicketElapsedTime/15171 1 332 0 0 /ticket/my-ticket/15914 1 33117 0 0 /ticket/fetch-messages/17730 302 7099 0 0 /ticket/ticketClosed/17026 3728 44787 0 0 /ticket/my-assigned-tickets/17404 3 104218 0 0 /ticket/checkTicketElapsedTime/15541 1 321 0 0 /ticket/my-assigned-tickets/16622 2 69552 0 0 /ticket/close-ticket/16426 1 52 0 0 /ticket/checkTicketElapsedTime/15462 1 387 0 0 /ticket/ticketPicked/16662 15 178 0 0 /ticket/ticketClosed/16447 5 60 0 0 /ticket/my-assigned-tickets/15230 3 104097 0 0 /ticket/my-assigned-tickets/16839 3 104321 0 0 /ticket/ticketClosed/16305 2 24 0 0 /ticket/ticketPicked/16712 326 3930 0 0 /ticket/fetch-messages/17733 100 2298 0 0 /ticket/fetch-messages/16222 1610 40225 0 0 /ticket/my-ticket/17596 1 31602 0 0 /ticket/fetch-messages/16473 2933 64526 0 0 /ticket/checkTicketElapsedTime/15358 1 321 0 0 /ticket/checkTicketElapsedTime/16333 1 388 0 0 /ticket/ticketClosed/16144 4 48 0 0 /ticket/my-ticket/16037 5 165855 0 0 /ticket/my-ticket/15224 1 33088 0 0 /ticket/checkTicketElapsedTime/17180 1 336 0 0 /ticket/close-ticket/16271 1 52 0 0 /ticket/fetch-messages/15221 737 16148 0 0 /ticket/my-assigned-tickets/15412 2 69336 0 0 /ticket/my-assigned-tickets/16437 3 104224 0 0 /ticket/checkTicketElapsedTime/16150 1 345 0 0 /ticket/ticketClosed/15552 8 96 0 0 /ticket/close-ticket/16509 1 52 0 0 /ticket/checkTicketElapsedTime/16100 1 324 0 0 /ticket/checkTicketElapsedTime/17095 1 346 0 0 /ticket/close-ticket/16765 1 52 0 0 /ticket/my-ticket/15585 1 33100 0 0 /ticket/ticketClosed/15788 100 1200 0 0 /ticket/update/17519 1 58 0 0 /ticket/fetch-messages/16540 7 154 0 0 /ticket/fetch-messages/15994 3227 91694 0 0 /ticket/fetch-messages/16786 10412 229064 0 1 /ticket/checkTicketElapsedTime/17234 1 378 0 0 /ticket/ticketClosed/15490 176 2112 0 0 /ticket/fetch-messages/15948 18 396 0 0 /ticket/my-assigned-tickets/16810 3 104103 0 0 /ticket/my-ticket/17156 1 31613 0 0 /ticket/my-assigned-tickets/17422 3 104169 0 0 /ticket/my-ticket/16728 4 133292 0 0 /ticket/close-ticket/17147 1 52 0 0 /ticket/my-ticket/16771 1 33063 0 0 /ticket/ticketPicked/16729 21692 260328 0 0 /ticket/fetch-messages/15741 98 2112 0 0 /ticket/fetch-messages/17317 1844 40568 0 1 /ticket/my-ticket/16480 3 99486 0 0 /ticket/close-ticket/15982 1 52 0 0 /ticket/ticketClosed/16267 355 4301 0 0 /ticket/ticketPicked/16198 1452 17424 0 0 /ticket/my-assigned-tickets/15640 2 69590 0 0 /ticket/ticketClosed/16725 3 36 0 0 /ticket/ticketClosed/15355 2 12 0 0 /ticket/ticketPicked/15533 9 114 0 0 /ticket/checkTicketElapsedTime/15176 1 331 0 0 /user/750 1 38 0 0 /ticket/my-ticket/16306 4 132832 0 0 /ticket/fetch-messages/16321 33911 758266 0 0 /ticket/fetch-messages/15755 350 7678 0 0 /ticket/my-assigned-tickets/15704 3 104329 0 0 /ticket/fetch-messages/17256 62 1364 0 0 /ticket/ticketPicked/16159 11080 132972 0 0 /ticket/ticketClosed/16978 4 36 0 0 /ticket/close-ticket/15234 1 52 0 0 /ticket/checkTicketElapsedTime/16194 1 377 0 0 /ticket/my-assigned-tickets/16116 3 104126 0 0 /ticket/ticketClosed/15520 3 36 0 0 /ticket/ticketPicked/16263 1066 12810 0 0 /ticket/ticketClosed/16892 1945 23369 0 0 /ticket/checkTicketElapsedTime/15320 1 378 0 0 /ticket/my-ticket/16291 1 33106 0 0 /ticket/my-ticket/15943 1 33150 0 0 /ticket/ticketClosed/17440 3 36 0 0 /ticket/my-assigned-tickets/16527 2 69365 0 0 /ticket/my-assigned-tickets/15917 3 104194 0 0 /ticket/fetch-messages/17055 44 968 0 0 /ticket/close-ticket/15561 1 52 0 0 /ticket/fetch-messages/16004 30 616 0 0 /ticket/update/16289 1 58 0 0 /ticket/ticketClosed/16368 3 24 0 0 /user/2765 8 304 0 1 /ticket/update/16838 1 58 0 0 /ticket/checkTicketElapsedTime/16809 1 325 0 0 /ticket/checkTicketElapsedTime/16971 1 319 0 0 /ticket/close-ticket/15552 1 52 0 0 /ticket/close-ticket/15345 1 52 0 0 /ticket/my-ticket/15926 1 33107 0 0 /ticket/fetch-messages/15995 22626 497728 0 0 /ticket/checkTicketElapsedTime/15794 1 336 0 0 /ticket/checkTicketElapsedTime/17342 1 332 0 0 /ticket/fetch-messages/16606 14085 309804 0 0 /ticket/ticketClosed/17117 30 360 0 0 /ticket/my-ticket/16591 1 33108 0 0 /ticket/my-ticket/15890 1 33072 0 0 /ticket/close-ticket/16950 1 52 0 0 /ticket/ticketPicked/16881 8 118 0 0 /ticket/fetch-messages/17504 20 374 0 0 /ticket/checkTicketElapsedTime/17298 1 324 0 0 /ticket/update/15340 1 58 0 0 /ticket/close-ticket/17493 1 52 0 0 /ticket/ticketClosed/17458 1 0 0 0 /ticket/ticketClosed/15462 5 60 0 0 /ticket/fetch-messages/16568 95 2090 0 0 /ticket/close-ticket/16612 1 52 0 0 /ticket/my-ticket/16151 1 33123 0 0 /ticket/close-ticket/15711 1 52 0 0 /ticket/ticketClosed/17274 3 60 0 0 /ticket/ticketClosed/16338 4 36 0 0 /ticket/ticketPicked/17687 1632 19594 0 0 /ticket/checkTicketElapsedTime/16321 2 655 0 0 /ticket/my-assigned-tickets/15343 2 69364 0 0 /ticket/ticketPicked/17202 8 114 0 0 /ticket/checkTicketElapsedTime/17609 1 382 0 0 /ticket/my-assigned-tickets/15735 3 104446 0 0 /ticket/fetch-messages/16210 36 693 0 0 /ticket/fetch-messages/15434 2190 48114 0 0 /ticket/my-ticket/16873 3 99750 0 0 /ticket/ticketClosed/16293 6 72 0 0 /ticket/ticketClosed/17368 21 252 0 0 /ticket/close-ticket/15218 1 52 0 0 /ticket/ticketClosed/15501 6704 80448 0 0 /ticket/ticketClosed/17071 2 12 0 0 /ticket/my-assigned-tickets/15486 3 104268 0 0 /ticket/ticketPicked/17621 11 130 0 0 /ticket/my-assigned-tickets/16765 4 139586 0 0 /ticket/ticketPicked/15771 29 358 0 0 /ticket/ticketPicked/15655 33 414 0 0 /ticket/my-ticket/17301 1 31653 0 0 /ticket/my-assigned-tickets/16761 3 104198 0 0 /ticket/my-assigned-tickets/17688 2 69310 0 0 /ticket/ticketClosed/16212 7 72 0 0 /ticket/ticketClosed/16004 4 48 0 0 /ticket/fetch-messages/17622 37 792 0 0 /ticket/fetch-messages/17443 1288 37280 0 0 /ticket/my-assigned-tickets/16989 3 104293 0 0 /ticket/ticketPicked/15702 2566 30807 0 0 /ticket/checkTicketElapsedTime/17662 1 318 0 0 /ticket/my-ticket/15524 2 66176 0 0 /ticket/close-ticket/16971 1 52 0 0 /ticket/close-ticket/16512 1 52 0 0 /ticket/close-ticket/16492 1 52 0 0 /ticket/checkTicketElapsedTime/16440 1 386 0 0 /ticket/my-ticket/15467 1 33068 0 0 /ticket/fetch-messages/16997 6303 828708 0 0 /ticket/my-assigned-tickets/16310 3 104092 0 0 /ticket/my-ticket/17296 1 33056 0 0 /ticket/checkTicketElapsedTime/16687 1 344 0 0 /ticket/checkTicketElapsedTime/17288 1 319 0 0 /ticket/close-ticket/16207 1 52 0 0 /ticket/ticketClosed/17110 4 36 0 0 /ticket/my-assigned-tickets/17283 1 34810 0 0 /ticket/my-assigned-tickets/15362 2 69368 0 0 /adminDashboard 1845 439322 0 4 /ticket/close-ticket/16119 1 52 0 0 /ticket/fetch-supports 27 92425 0 0 /ticket/ticketClosed/15995 11680 140160 0 0 /ticket/ticketPicked/15181 9199 110424 0 0 /ticket/my-ticket/16605 1 33068 0 0 /ticket/checkTicketElapsedTime/16691 1 329 0 0 /ticket/my-assigned-tickets/15145 2 69309 0 0 /ticket/ticketPicked/16150 10 144 0 0 /ticket/fetch-messages/15927 35927 5437520 0 0 /ticket/ticketPicked/15633 2715 32592 0 0 /ticket/ticketPicked/16417 415 4977 0 0 /ticket/fetch-messages/16808 35 748 0 0 /ticket/ticketPicked/16320 77 918 0 0 /ticket/ticketPicked/15838 12 162 0 0 /ticket/ticketClosed/15859 2 24 0 0 /ticket/checkTicketElapsedTime/15748 1 392 0 0 /ticket/my-ticket/16759 1 31603 0 0 /ticket/my-ticket/17093 1 33096 0 0 /ticket/fetch-messages/16996 3169 78473 0 0 /ticket/checkTicketElapsedTime/15545 1 328 0 0 /user/19779 3 114 0 0 /ticket/fetch-messages/16923 198 4137 0 0 /ticket/my-ticket/16009 1 31640 0 0 /ticket/my-ticket/15044 6 199998 0 0 /ticket/fetch-messages/16201 236 5266 0 0 /ticket/ticketClosed/17459 4 36 0 0 /ticket/ticketPicked/17532 9 126 0 0 /users-list/19685 21 836853 0 0 /ticket/my-ticket/15338 2 66228 0 0 /ticket/fetch-messages/16481 539 132010 0 0 /ticket/ticketClosed/15193 3 24 0 0 /ticket/fetch-messages/16470 28259 621767 0 0 /ticket/checkTicketElapsedTime/16524 2 662 0 0 /ticket/ticketPicked/16987 9 130 0 0 /ticket/checkTicketElapsedTime/16758 1 318 0 0 /ticket/close-ticket/16801 1 52 0 0 /ticket/my-ticket/16822 1 33073 0 0 /ticket/close-ticket/17220 1 52 0 0 /ticket/ticketClosed/16994 2902 34812 0 0 /ticket/fetch-messages/16883 31 682 0 0 /ticket/checkTicketElapsedTime/15960 1 330 0 0 /ticket/my-ticket/17436 1 33081 0 0 /ticket/ticketPicked/15148 4 57 0 0 /ticket/checkTicketElapsedTime/13632 1 319 0 0 /ticket/my-assigned-tickets/16600 2 69392 0 0 /ticket/close-ticket/15901 1 52 0 0 /ticket/fetch-messages/16759 1918 47841 0 0 /ticket/ticketPicked/16510 7 102 0 0 /ticket/ticketPicked/16060 6 90 0 0 /ticket/checkTicketElapsedTime/16212 1 318 0 0 /ticket/close-ticket/16345 1 52 0 0 /ticket/ticketClosed/16227 4 48 0 0 /ticket/ticketPicked/16580 4484 53832 0 0 /ticket/checkTicketElapsedTime/15905 1 336 0 0 /ticket/my-ticket/15216 1 33174 0 0 /ticket/ticketPicked/16880 6 78 0 0 /ticket/my-assigned-tickets/16439 3 104209 0 0 /ticket/checkTicketElapsedTime/15152 1 338 0 0 /ticket/update/16080 1 58 0 0 /ticket/my-ticket/17555 1 33097 0 0 /ticket/my-ticket/17331 1 33085 0 0 /ticket/ticketClosed/16203 3 24 0 0 /ticket/close-ticket/15286 1 52 0 0 /ticket/my-ticket/16020 1 33086 0 0 /ticket/fetch-messages/17271 1451 30450 0 0 /ticket/ticketPicked/17508 10 138 0 0 /ticket/ticketPicked/16035 12 150 0 0 /ticket/checkTicketElapsedTime/17543 1 327 0 0 /ticket/my-ticket/15186 1 33095 0 0 /ticket/my-assigned-tickets/17615 2 69422 0 0 /ticket/close-ticket/15707 1 52 0 0 /ticket/update/17094 1 58 0 0 /ticket/my-assigned-tickets/15316 2 69352 0 0 /ticket/checkTicketElapsedTime/16910 1 316 0 0 /ticket/my-assigned-tickets/15461 3 104323 0 0 /ticket/ticketClosed/15935 3 36 0 0 /ticket/my-assigned-tickets/16260 3 104446 0 0 /ticket/ticketPicked/15692 11 150 0 0 /ticket/ticketPicked/17318 25659 307920 0 0 /ticket/fetch-messages/17045 31 616 0 0 /ticket/my-assigned-tickets/16912 3 104161 0 0 /ticket/close-ticket/15620 1 52 0 0 /ticket/fetch-messages/17492 26 528 0 0 /ticket/ticketPicked/16332 3164 37965 0 0 /ticket/checkTicketElapsedTime/16805 1 327 0 0 /ticket/ticketPicked/17655 9 106 0 0 /ticket/fetch-messages/15917 31 660 0 0 /ticket/my-assigned-tickets/16161 2 69371 0 0 /ticket/my-assigned-tickets/16353 3 104218 0 0 /ticket/my-assigned-tickets/16698 4 138840 0 0 /ticket/my-ticket/17195 1 33084 0 0 /ticket/checkTicketElapsedTime/15276 1 376 0 0 /ticket/ticketClosed/17733 72 864 0 0 /ticket/ticketClosed/16599 2 24 0 0 /sla/getSLAperCategory/156 5 1120 0 0 /ticket/my-assigned-tickets/16506 3 104088 0 0 /ticket/ticketClosed/15959 3 24 0 0 /ticket/my-assigned-tickets/17233 2 69312 0 0 /ticket/ticketPicked/16752 9 117 0 0 /ticket/ticketClosed/16980 2 24 0 0 /ticket/fetch-messages/16075 2611 64385 0 0 /ticket/my-ticket/16959 1 33087 0 0 /ticket/ticketPicked/16090 6234 74814 0 1 /ticket/close-ticket/17521 1 52 0 0 /ticket/ticketClosed/17497 2 12 0 0 /ticket/close-ticket/15850 1 52 0 0 /ticket/ticketClosed/16870 246 2999 0 0 /ticket/checkTicketElapsedTime/17216 1 381 0 0 /ticket/my-ticket/16177 1 33101 0 0 /user/1113 8 304 0 0 /ticket/checkTicketElapsedTime/17458 1 391 0 0 /ticket/ticketPicked/16184 242 2922 0 0 /ticket/my-ticket/16562 2 66439 0 0 /ticket/close-ticket/16412 1 52 0 0 /ticket/fetch-messages/17474 3306 427097 0 0 /ticket/my-assigned-tickets/17702 1 34798 0 0 /ticket/my-ticket/16518 1 31645 0 0 /ticket/checkTicketElapsedTime/17410 1 326 0 0 /ticket/ticketClosed/17310 117 1428 0 0 /ticket/close-ticket/17004 1 52 0 0 /ticket/checkTicketElapsedTime/16958 1 381 0 0 /ticket/my-assigned-tickets/15198 3 104582 0 0 /company-list/31 67 105994 0 0 /ticket/close-ticket/16357 1 52 0 0 /ticket/ticketClosed/17029 2 12 0 0 /ticket/close-ticket/13631 1 52 0 0 /ticket/my-ticket/17012 1 33204 0 0 /ticket/my-ticket/17068 1 33118 0 0 /ticket/checkTicketElapsedTime/16946 1 322 0 0 /ticket/transfer-ticket/15304 1 21 0 0 /ticket/my-ticket/17380 1 33161 0 0 /ticket/ticketClosed/15385 8559 102771 0 0 /ticket/my-assigned-tickets/17302 2 69332 0 0 /ticket/ticket-message/16306 1 0 0 0 /ticket/checkTicketElapsedTime/17733 1 324 0 0 /ticket/my-assigned-tickets/17000 2 69404 0 0 /ticket/my-ticket/15308 3 99468 0 0 /ticket/my-assigned-tickets/16408 3 104245 0 0 /ticket/my-ticket/17406 1 33108 0 0 /ticket/ticketClosed/16521 5 89 0 0 /ticket/my-assigned-tickets/16565 3 104120 0 0 /ticket/update/16637 1 58 0 0 /ticket/my-ticket/17574 1 33082 0 0 /ticket/my-assigned-tickets/17147 3 104166 0 0 /ticket/my-assigned-tickets/16821 3 104206 0 0 /ticket/checkTicketElapsedTime/16213 1 314 0 0 /ticket/close-ticket/15504 1 52 0 0 /ticket/checkTicketElapsedTime/15204 1 319 0 0 /ticket/transfer-ticket/17525 1 21 0 0 /user/9 247 7105 0 1 /ticket/my-assigned-tickets/15823 3 104224 0 0 /ticket/checkTicketElapsedTime/16729 2 692 0 0 /ticket/close-ticket/15193 1 52 0 0 /ticket/my-ticket/15445 1 31733 0 0 /ticket/checkTicketElapsedTime/16597 1 333 0 0 /ticket/checkTicketElapsedTime/17107 1 331 0 0 /ticket/ticketClosed/15907 3 36 0 0 /ticket/ticketPicked/17636 28 363 0 0 /ticket/checkTicketElapsedTime/15645 2 778 0 0 /ticket/close-ticket/16217 1 52 0 0 /ticket/my-ticket/16635 1 31641 0 0 /ticket/checkTicketElapsedTime/16465 2 687 0 0 /ticket/ticketPicked/15717 11 150 0 0 /ticket/my-assigned-tickets/16491 3 104273 0 0 /ticket/my-ticket/16540 1 33064 0 0 /ticket/ticketClosed/17366 1275 15300 0 0 /ticket/ticketPicked/16133 8 102 0 0 /ticket/update/15238 1 58 0 0 /ticket/ticketPicked/15711 9 126 0 0 /ticket/fetch-messages/15736 427 51509 0 0 /ticket/ticketPicked/17617 15921 191061 0 0 /ticket/my-ticket/15726 1 31619 0 0 /user/10863 1 38 0 0 /ticket/ticketPicked/17317 261 3150 0 0 /ticket/ticketClosed/17358 35 455 0 0 /ticket/my-ticket/15841 1 33074 0 0 /ticket/ticketPicked/16015 10 114 0 0 /ticket/my-ticket/15864 1 33109 0 0 /ticket/fetch-messages/15595 53 1122 0 0 /ticket/my-assigned-tickets/15744 3 104221 0 0 /ticket/checkTicketElapsedTime/16115 1 376 0 0 /ticket/my-assigned-tickets/15659 3 104273 0 0 /ticket/my-assigned-tickets/17218 6 211220 0 0 /ticket/fetch-messages/17079 39 836 0 0 /ticket/checkTicketElapsedTime/15363 1 318 0 0 /ticket/ticketPicked/15266 43 527 0 0 /ticket/checkTicketElapsedTime/17453 2 676 0 0 /ticket/my-assigned-tickets/17656 3 104148 0 0 /ticket/checkTicketElapsedTime/15949 1 377 0 0 /ticket/my-assigned-tickets/16475 3 104261 0 0 /ticket/fetch-messages/15454 35 770 0 0 /ticket/fetch-messages/15842 20 440 0 0 /ticket/ticketPicked/17597 6 90 0 0 /ticket/checkTicketElapsedTime/16506 1 317 0 0 /ticket/my-ticket/16039 4 132640 0 0 /ticket/checkTicketElapsedTime/16404 1 384 0 0 /ticket/my-assigned-tickets/17075 2 69392 0 0 /ticket/update/16950 1 58 0 0 /ticket/update/15898 1 58 0 0 /ticket/fetch-messages/17575 5718 885822 0 0 /ticket/my-ticket/15916 1 33103 0 0 /ticket/close-ticket/15277 1 52 0 0 /sla/getSLAperCategory/136 8 1624 0 0 /ticket/ticketPicked/17413 7 90 0 0 /ticket/my-assigned-tickets/15447 3 104167 0 0 /ticket/ticketClosed/16967 4 36 0 0 /ticket/fetch-messages/15967 141 2948 0 0 /ticket/my-assigned-tickets/16091 2 69358 0 0 /ticket/ticketClosed/17148 2 24 0 0 /ticket/fetch-messages/15609 14 308 0 0 /ticket/my-assigned-tickets/16890 3 104345 0 0 /ticket/checkTicketElapsedTime/17377 1 381 0 0 /ticket/ticketClosed/17039 80 948 0 0 /ticket/my-ticket/16197 1 31752 0 0 /ticket/checkTicketElapsedTime/16969 1 396 0 0 /ticket/ticketPicked/17515 7 90 0 0 /ticket/ticketPicked/17283 3 33 0 0 /ticket/close-ticket/17509 1 52 0 0 /ticket/my-assigned-tickets/15018 2 69328 0 0 /ticket/my-assigned-tickets/16637 3 104200 0 0 /ticket/checkTicketElapsedTime/16202 1 327 0 0 /ticket/close-ticket/15557 1 52 0 0 /ticket/checkTicketElapsedTime/17106 1 384 0 0 /ticket/ticketPicked/15645 195 2355 0 0 /ticket/close-ticket/17516 1 52 0 0 /ticket/my-ticket/16557 1 31649 0 0 /ticket/close-ticket/15224 1 52 0 0 /ticket/ticketClosed/17489 6 72 0 0 /ticket/fetch-messages/16853 122 2640 0 0 /ticket/close-ticket/17310 1 52 0 0 /ticket/my-assigned-tickets/16505 3 104097 0 0 /ticket/my-assigned-tickets/16619 2 69566 0 0 /ticket/checkTicketElapsedTime/16618 1 322 0 0 /ticket/ticketClosed/17206 7092 85129 0 0 /ticket/ticketPicked/16890 5 66 0 0 /ticket/my-assigned-tickets/15438 2 69548 0 0 /ticket/my-assigned-tickets/15701 2 69342 0 0 /ticket/checkTicketElapsedTime/17244 1 329 0 0 /ticket/my-ticket/17453 2 66194 0 0 /user/4996 2 76 0 0 /ticket/ticketClosed/15930 3 36 0 0 /ticket/checkTicketElapsedTime/17237 1 323 0 0 /ticket/fetch-messages/17087 2229 49278 0 0 /ticket/close-ticket/16404 1 52 0 0 /ticket/my-ticket/15666 1 33053 0 0 /ticket/my-assigned-tickets/16723 3 104591 0 0 /ticket/ticketClosed/17557 70 828 0 0 /ticket/ticketPicked/14552 8 100 0 0 /ticket/close-ticket/17384 1 52 0 0 /ticket/close-ticket/16131 1 52 0 0 /ticket/my-assigned-tickets/15367 1 34836 0 0 /ticket/fetch-messages/15541 158 3454 0 0 /ticket/checkTicketElapsedTime/17118 1 321 0 0 /ticket/fetch-messages/17136 72 1671 0 0 /ticket/my-ticket/15514 1 33089 0 0 /ticket/my-assigned-tickets/17385 2 69451 0 0 /ticket/fetch-messages/17218 5435 135800 0 0 /ticket/close-ticket/16634 1 52 0 0 /ticket/my-assigned-tickets/15225 2 69504 0 0 /ticket/update/16199 1 58 0 0 /ticket/fetch-messages/16309 29 616 0 0 /ticket/checkTicketElapsedTime/15295 1 321 0 0 /ticket/my-assigned-tickets/15274 3 104303 0 0 /ticket/ticketPicked/16406 16 200 0 0 /ticket/checkTicketElapsedTime/15547 1 384 0 0 /ticket/fetch-messages/17490 60 1320 0 0 /ticket/close-ticket/17356 1 52 0 0 /ticket/my-assigned-tickets/15451 3 104170 0 0 /ticket/ticketPicked/17608 4965 59578 0 0 /ticket/checkTicketElapsedTime/15168 1 332 0 0 /ticket/ticketClosed/15731 3 36 0 0 /ticket/my-ticket/17175 1 33124 0 0 /ticket/close-ticket/16597 1 52 0 0 /user/1733 2 76 0 0 /reports/annual-support-summary 10 210434 0 0 /ticket/ticketPicked/16285 5225 62703 0 1 /ticket/checkTicketElapsedTime/16104 1 331 0 0 /ticket/fetch-messages/16418 12342 4296185 0 0 /ticket/fetch-messages/17294 11850 1548405 0 0 /ticket/fetch-messages/15181 21826 5993364 1 1 /ticket/ticketPicked/15832 11 150 0 0 /ticket/ticketClosed/17364 4 36 0 0 /ticket/my-assigned-tickets/17435 2 69384 0 0 /ticket/my-assigned-tickets/15815 3 104296 0 0 /ticket/update/16093 1 58 0 0 /ticket/close-ticket/17379 1 52 0 0 /sla/getSLAperCategory/131 47 9823 0 0 /ticket/fetch-messages/15362 28 616 0 0 /ticket/ticketClosed/16674 3 36 0 0 /ticket/checkTicketElapsedTime/16558 1 331 0 0 /ticket/update/16672 1 58 0 0 /ticket/fetch-messages/15545 166 3864 0 0 /sla/getSLAperCategory/268 24 5280 0 0 /ticket/my-ticket/15985 1 33101 0 0 /ticket/close-ticket/16535 1 52 0 0 /ticket/checkTicketElapsedTime/16419 2 696 0 0 /ticket/my-assigned-tickets/15585 3 104222 0 0 /ticket/my-assigned-tickets/17294 2 69449 0 0 /ticket/close-ticket/16378 1 52 0 0 /ticket/fetch-messages/16969 22261 2262269 0 0 /ticket/ticketClosed/17483 115 1380 0 0 /ticket/fetch-messages/14545 52 1100 0 0 /ticket/my-assigned-tickets/17448 3 104138 0 0 /ticket/fetch-messages/16738 195 4800 0 0 /sla/getSLAperCategory/285 15 3450 0 0 /ticket/my-ticket/16304 1 33100 0 0 /ticket/my-ticket/15349 1 33116 0 0 /ticket/ticketClosed/16253 4 36 0 0 /ticket/my-assigned-tickets/16270 2 69497 0 0 /ticket/my-assigned-tickets/15342 3 104147 0 0 /ticket/ticketClosed/15553 9 96 0 0 /ticket/ticketClosed/17515 2 24 0 0 /ticket/ticketPicked/15382 10 138 0 0 /ticket/ticketClosed/16535 3 36 0 0 /ticket/fetch-messages/17034 1639 36014 0 0 /ticket/close-ticket/16296 1 52 0 0 /ticket/close-ticket/16557 1 52 0 0 /ticket/fetch-messages/17235 134 3040 0 0 /ticket/ticketPicked/15654 2560 30717 0 0 /ticket/fetch-messages/17557 128 2816 0 0 /ticket/ticketClosed/16426 504 6048 0 1 /ticket/my-ticket/16812 1 33070 0 0 /ticket/checkTicketElapsedTime/17252 2 644 0 0 /ticket/my-ticket/17154 1 33075 0 0 /ticket/my-ticket/16868 1 33105 0 0 /ticket/checkTicketElapsedTime/17074 1 392 0 0 /ticket/checkTicketElapsedTime/15298 1 320 0 0 /ticket/checkTicketElapsedTime/15412 2 669 0 0 /ticket/my-ticket/17637 1 33092 0 0 /ticket/update/15876 1 58 0 0 /sla/getSLAperCategory/206 1 218 0 0 /ticket/my-assigned-tickets/15219 5 174158 0 0 /ticket/fetch-messages/16312 1860 40920 0 0 /ticket/close-ticket/16960 1 52 0 0 /ticket/ticketClosed/16020 2 24 0 0 /ticket/checkTicketElapsedTime/15660 1 323 0 0 /user/5240 3 114 0 0 /ticket/checkTicketElapsedTime/17076 1 325 0 0 /ticket/my-ticket/17594 1 33098 0 0 /ticket/checkTicketElapsedTime/17483 1 322 0 0 /ticket/my-assigned-tickets/16927 3 104272 0 0 /ticket/my-ticket/15543 1 33110 0 0 /ticket/checkTicketElapsedTime/15385 3 1165 0 0 /ticket/close-ticket/16878 1 52 0 0 /ticket/ticketClosed/17377 2 24 0 0 /ticket/fetch-messages/16402 12 264 0 0 /ticket/ticketPicked/15797 91 1110 0 0 /ticket/my-ticket/15226 1 31622 0 0 /ticket/close-ticket/16147 1 52 0 0 /ticket/checkTicketElapsedTime/15272 1 402 0 0 /ticket/my-ticket/16010 1 33130 0 0 /ticket/ticketPicked/17100 11077 132923 0 0 /ticket/checkTicketElapsedTime/15198 2 805 0 0 /ticket/checkTicketElapsedTime/15252 1 345 0 0 /ticket/close-ticket/16171 1 52 0 0 /ticket/my-assigned-tickets/15900 3 104401 0 0 /ticket/my-ticket/16893 1 33052 0 0 /ticket/checkTicketElapsedTime/17423 1 327 0 0 /ticket/checkTicketElapsedTime/17520 1 325 0 0 /ticket/checkTicketElapsedTime/15732 2 667 0 0 /user/1862 2 76 0 0 /ticket/checkTicketElapsedTime/15393 1 318 0 0 /ticket/my-ticket/15452 1 33110 0 0 /ticket/my-assigned-tickets/15502 2 69576 0 0 /ticket/my-assigned-tickets/16956 3 104197 0 0 /ticket/fetch-messages/17595 19 418 0 0 /ticket/my-assigned-tickets/16503 4 138736 0 0 /ticket/update/16696 1 58 0 0 /ticket/checkTicketElapsedTime/17455 1 386 0 0 /ticket/ticketClosed/16817 3 24 0 0 /ticket/checkTicketElapsedTime/16475 2 784 0 0 /ticket/checkTicketElapsedTime/16039 2 776 0 0 /ticket/my-ticket/17560 1 33086 0 0 /ticket/ticketClosed/17582 3 24 0 0 /ticket/my-assigned-tickets/15754 5 173496 0 0 /ticket/close-ticket/17471 1 52 0 0 /ticket/checkTicketElapsedTime/16502 1 335 0 0 /ticket/close-ticket/15348 1 52 0 0 /ticket/checkTicketElapsedTime/16789 1 319 0 0 /ticket/fetch-messages/17140 532 11682 0 0 /ticket/ticketPicked/16587 1825 21912 0 0 /ticket/ticketClosed/17055 4 48 0 0 /ticket/ticketClosed/16820 73 864 0 0 /ticket/fetch-messages/15354 7027 167852 0 0 /ticket/my-assigned-tickets/16549 2 75625 0 0 /ticket/checkTicketElapsedTime/17596 2 807 0 0 /ticket/my-ticket/17276 1 33104 0 0 /ticket/my-assigned-tickets/15270 2 70185 0 0 /ticket/fetch-messages/15291 1672 318596 0 1 /ticket/fetch-messages/15955 126 14084 0 0 /ticket/close-ticket/17689 1 52 0 0 /ticket/close-ticket/17355 1 52 0 0 /ticket/fetch-messages/15137 30 8091 0 0 /ticket/my-assigned-tickets/15786 2 69339 0 0 /ticket/ticketClosed/16773 120 1465 0 0 /ticket/my-ticket/15785 1 33069 0 0 /ticket/ticketPicked/15791 52 630 0 0 /ticket/fetch-messages/16916 42 840 0 0 /ticket/my-ticket/16571 1 33089 0 0 /ticket/ticketClosed/17183 4 48 0 0 /ticket/checkTicketElapsedTime/15473 1 318 0 0 /ticket/my-assigned-tickets/15497 4 138962 0 0 /ticket/ticketPicked/17257 31 390 0 0 /ticket/my-ticket/16528 2 66164 0 0 /ticket/ticketPicked/15582 8 94 0 0 /ticket/close-ticket/17236 1 52 0 0 /ticket/close-ticket/17533 1 52 0 0 /ticket/my-assigned-tickets/16977 3 104142 0 0 /ticket/ticketClosed/17690 76 912 0 0 /ticket/my-assigned-tickets/16054 3 104202 0 0 /ticket/ticketClosed/17104 3 24 0 0 /ticket/close-ticket/15384 1 52 0 0 /ticket/ticketClosed/17030 169 2069 0 0 /ticket/my-assigned-tickets/16346 3 104202 0 0 /ticket/fetch-messages/15261 18 352 0 0 /user/19736 6 228 0 0 /ticket/ticketPicked/16596 8 102 0 0 /ticket/checkTicketElapsedTime/16959 1 382 0 0 /ticket/checkTicketElapsedTime/15612 1 324 0 0 /ticket/my-ticket/15870 1 31620 0 0 /ticket/my-ticket/17022 1 33078 0 0 /ticket/close-ticket/17458 1 52 0 0 /ticket/ticketPicked/15570 92 1116 0 0 /ticket/close-ticket/17065 1 52 0 0 /ticket/close-ticket/16675 1 52 0 0 /ticket/ticketClosed/16832 4 36 0 0 /ticket/ticketClosed/17449 2 12 0 0 /ticket/fetch-messages/16407 32 660 0 0 /ticket/close-ticket/16065 1 52 0 0 /ticket/checkTicketElapsedTime/17175 1 336 0 0 /ticket/my-ticket/16048 1 33077 0 0 /ticket/checkTicketElapsedTime/17392 1 322 0 0 /ticket/ticketClosed/15640 116 1433 0 0 /ticket/fetch-messages/16898 201 4400 0 0 /ticket/my-assigned-tickets/17045 3 104178 0 0 /ticket/close-ticket/16900 1 52 0 0 /ticket/close-ticket/14996 1 52 0 0 /ticket/fetch-messages/16449 38 792 0 0 /ticket/ticketClosed/15761 2 24 0 0 /ticket/close-ticket/16777 1 52 0 0 /ticket/close-ticket/16242 1 52 0 0 /ticket/ticketClosed/16078 89 1068 0 0 /ticket/my-assigned-tickets/15249 2 69348 0 0 /ticket/close-ticket/17226 1 52 0 0 /ticket/my-assigned-tickets/15641 3 104156 0 0 /ticket/ticketPicked/17498 15698 188388 0 1 /user/19249 2 76 0 0 /ticket/close-ticket/15371 1 52 0 0 /ticket/ticketPicked/15196 1036 12420 0 0 /ticket/checkTicketElapsedTime/17284 2 782 0 0 /ticket/fetch-messages/17450 44 1050 0 0 /ticket/my-ticket/17542 1 31633 0 0 /ticket/close-ticket/17049 1 52 0 0 /ticket/checkTicketElapsedTime/16025 2 645 0 0 /ticket/my-assigned-tickets/17407 3 104206 0 0 /ticket/ticketPicked/15310 224 2712 0 0 /ticket/my-ticket/17607 1 33083 0 0 /ticket/close-ticket/17148 1 52 0 0 /ticket/ticketClosed/16399 3 36 0 0 /ticket/close-ticket/16190 1 52 0 0 /ticket/close-ticket/15856 1 52 0 0 /ticket/my-ticket/16259 1 33088 0 0 /ticket/close-ticket/16555 1 52 0 0 /ticket/close-ticket/15379 1 52 0 0 /ticket/ticketClosed/15829 3 24 0 0 /ticket/ticketPicked/15112 1 21 0 0 /ticket/ticketClosed/16415 845 10140 0 0 /ticket/close-ticket/16686 1 52 0 0 /ticket/ticketClosed/16782 282 3431 0 0 /users-list/348 13 519574 0 0 /ticket/ticketClosed/15591 2 24 0 0 /ticket/my-assigned-tickets/17152 3 104160 0 0 /ticket/my-assigned-tickets/17493 3 104196 0 0 /ticket/ticketClosed/16060 2 24 0 0 /ticket/ticketPicked/16343 10717 128603 0 0 /ticket/fetch-messages/15209 25 550 0 0 /ticket/my-assigned-tickets/16553 3 104212 0 0 /ticket/close-ticket/16663 1 52 0 0 /ticket/ticketPicked/16654 8274 99285 0 0 /ticket/ticketClosed/16389 2 12 0 0 /ticket/checkTicketElapsedTime/12148 2 752 0 0 /ticket/ticketClosed/15213 4 36 0 0 /sla/getSLAperCategory/166 1 214 0 0 /ticket/ticketPicked/15835 10 138 0 0 /ticket/ticketPicked/15487 8 114 0 0 /ticket/my-ticket/17073 1 33096 0 0 /ticket/fetch-messages/15858 50699 1123356 0 1 /ticket/ticketPicked/17407 12 138 0 0 /ticket/update/16969 1 58 0 0 /ticket/ticketClosed/16324 37 504 0 0 /ticket/checkTicketElapsedTime/15345 1 327 0 0 /ticket/close-ticket/15362 1 52 0 0 /ticket/my-ticket/15716 1 33074 0 0 /ticket/checkTicketElapsedTime/17412 1 327 0 0 /ticket/ticketClosed/17591 22 264 0 0 /ticket/ticketClosed/17606 2 24 0 0 /ticket/ticketClosed/16695 1 12 0 0 /ticket/ticketPicked/16710 128 1554 0 0 /ticket/my-ticket/16334 1 33104 0 0 /sla/getSLAperCategory/190 6 1356 0 0 /ticket/my-assigned-tickets/17159 2 69348 0 0 /ticket/fetch-messages/17265 446 9812 0 0 /ticket/my-ticket/16382 1 33094 0 0 /ticket/my-assigned-tickets/16720 3 104264 0 0 /ticket/my-assigned-tickets/16216 2 69342 0 0 /ticket/my-assigned-tickets/15922 2 69368 0 0 /ticket/fetch-messages/16055 6561 144342 0 0 /ticket/ticketPicked/17205 6 72 0 0 /ticket/my-ticket/16667 4 132936 0 0 /ticket/my-assigned-tickets/17130 3 104224 0 0 /ticket/close-ticket/15361 1 52 0 0 /ticket/ticketClosed/16038 16 180 0 0 /ticket/close-ticket/15328 1 52 0 0 /ticket/ticketClosed/16176 57 684 0 0 /ticket/checkTicketElapsedTime/15583 1 322 0 0 /ticket/my-ticket/15954 1 33151 0 0 /ticket/ticketPicked/14723 326 3909 0 0 /ticket/ticketClosed/15677 108 1318 0 0 /ticket/ticketClosed/16924 4 36 0 0 /ticket/checkTicketElapsedTime/17062 1 386 0 0 /ticket/my-assigned-tickets/15208 3 104260 0 0 /ticket/fetch-messages/15405 38 925 0 0 /ticket/my-assigned-tickets/16660 2 69344 0 0 /ticket/my-assigned-tickets/15168 2 69362 0 0 /ticket/ticketClosed/16406 11 132 0 0 /ticket/checkTicketElapsedTime/15897 1 325 0 0 /ticket/my-assigned-tickets/17129 3 104206 0 0 /ticket/close-ticket/17574 1 52 0 0 /ticket/fetch-messages/17361 325 7929 0 0 /ticket/ticketClosed/15239 195 2340 0 0 /ticket/close-ticket/16160 1 52 0 0 /ticket/ticketClosed/16398 7 84 0 0 /ticket/my-assigned-tickets/15511 3 104213 0 0 /ticket/fetch-messages/16166 1898 41734 0 0 /ticket/ticketClosed/15975 226 2712 0 0 /ticket/close-ticket/15967 1 52 0 0 /ticket/update/16618 1 58 0 0 /ticket/my-assigned-tickets/17185 3 104203 0 0 /ticket/ticketClosed/15842 5 60 0 0 /ticket/my-assigned-tickets/17626 3 104139 0 0 /ticket/ticketPicked/17459 10 118 0 0 /ticket/my-ticket/15196 3 99690 0 0 /ticket/ticketClosed/16414 5 70 0 0 /ticket/close-ticket/16745 1 52 0 0 /ticket/ticketClosed/17114 4 36 0 0 /ticket/checkTicketElapsedTime/16693 1 327 0 0 /ticket/ticketClosed/15611 6 60 0 0 /ticket/ticketPicked/16204 8 106 0 0 /ticket/close-ticket/13632 1 52 0 0 /ticket/ticketPicked/16532 22 273 0 0 /ticket/ticketPicked/17110 79 958 0 0 /ticket/my-ticket/16917 1 33076 0 0 /ticket/checkTicketElapsedTime/15332 1 321 0 0 /ticket/ticketClosed/15944 6 72 0 0 /ticket/my-assigned-tickets/16148 3 104191 0 0 /ticket/my-ticket/15310 5 166811 0 0 /ticket/fetch-messages/16812 24 462 0 0 /ticket/checkTicketElapsedTime/15711 1 382 0 0 /ticket/fetch-messages/16355 104 2222 0 0 /ticket/my-ticket/17185 1 33095 0 0 /ticket/ticketClosed/16612 2 24 0 0 /ticket/close-ticket/16313 1 52 0 0 /ticket/fetch-messages/16651 30896 4702371 0 0 /ticket/close-ticket/16285 1 52 0 0 /ticket/update/16158 1 58 0 0 /ticket/ticketClosed/16954 296 3552 0 0 /ticket/fetch-messages/16666 13000 285978 0 0 /ticket/close-ticket/15151 1 52 0 0 /ticket/my-ticket/15556 1 33207 0 0 /ticket/close-ticket/17469 1 52 0 0 /ticket/fetch-messages/16587 1867 41052 0 1 /ticket/ticketPicked/17386 915 10986 0 0 /ticket/my-assigned-tickets/16371 3 104464 0 0 /ticket/ticketPicked/17150 8 90 0 0 /ticket/fetch-messages/16679 4787 105226 0 0 /ticket/close-ticket/14477 1 52 0 0 /ticket/ticketClosed/15803 73 876 0 0 /ticket/my-assigned-tickets/17429 3 104128 0 0 /ticket/close-ticket/16334 1 52 0 0 /ticket/checkTicketElapsedTime/17008 1 383 0 0 /ticket/checkTicketElapsedTime/15923 1 327 0 0 /ticket/my-ticket/16500 1 33107 0 0 /ticket/close-ticket/15847 1 52 0 0 /ticket/ticketClosed/15335 4 36 0 0 /ticket/ticketPicked/17245 19 237 0 0 /ticket/my-ticket/17725 1 33090 0 0 /ticket/fetch-messages/17374 3320 472510 0 0 /ticket/my-assigned-tickets/17101 3 104050 0 0 /ticket/ticketPicked/15635 1734 20826 0 0 /ticket/ticketPicked/17014 3908 46884 0 0 /ticket/checkTicketElapsedTime/15338 1 322 0 0 /ticket/checkTicketElapsedTime/15638 1 323 0 0 /ticket/close-ticket/17095 1 52 0 0 /ticket/my-assigned-tickets/17593 3 104193 0 0 /ticket/ticketClosed/15789 98 1164 0 0 /ticket/checkTicketElapsedTime/16697 1 329 0 0 /ticket/my-ticket/16227 1 33102 0 0 /ticket/ticketPicked/15461 9 135 0 0 /ticket/my-ticket/15801 1 33077 0 0 /ticket/fetch-messages/17368 47 1097 0 0 /ticket/my-ticket/15975 1 31629 0 0 /ticket/my-ticket/16869 1 33086 0 0 /ticket/fetch-messages/16352 49 1056 0 0 /ticket/fetch-messages/17391 19 352 0 0 /roles/assignment/19751 2 95395 0 0 /ticket/fetch-messages/15363 64 1386 0 0 /ticket/ticketClosed/17023 4 36 0 0 /ticket/ticketPicked/15902 6 90 0 0 /ticket/my-assigned-tickets/17502 3 104186 0 0 /ticket/my-ticket/17446 1 33111 0 0 /ticket/ticketPicked/17072 8 94 0 0 /ticket/fetch-messages/17616 180 4078 0 0 /ticket/fetch-messages/15357 29 616 0 0 /ticket/ticketPicked/15541 14 167 0 0 /ticket/my-assigned-tickets/15247 2 69336 0 0 /ticket/ticketPicked/16616 580 6969 0 0 /ticket/fetch-messages/17315 6909 151976 0 0 /ticket/my-ticket/17116 1 33059 0 0 /ticket/ticketClosed/15307 2801 33612 0 0 /ticket/fetch-messages/15770 170 3674 0 0 /ticket/my-assigned-tickets/15205 3 104251 0 0 /ticket/fetch-messages/16289 21784 488264 0 0 /ticket/checkTicketElapsedTime/15511 1 377 0 0 /ticket/close-ticket/16410 1 52 0 0 /ticket/checkTicketElapsedTime/16500 1 402 0 0 /ticket/checkTicketElapsedTime/17208 2 660 0 0 /ticket/my-ticket/17390 1 33083 0 0 /ticket/my-ticket/15348 1 33110 0 0 /ticket/ticketClosed/15289 170 2065 0 0 /ticket/fetch-messages/15718 43 924 0 0 /ticket/my-assigned-tickets/17304 2 69328 0 0 /ticket/fetch-messages/16498 19061 419298 0 0 /ticket/ticketClosed/16965 1 12 0 0 /ticket/ticketClosed/17708 3 24 0 0 /ticket/my-ticket/15405 1 33099 0 0 /ticket/fetch-messages/15789 276 6028 0 0 /ticket/close-ticket/15993 1 52 0 0 /ticket/checkTicketElapsedTime/15500 1 322 0 0 /ticket/checkTicketElapsedTime/17564 2 667 0 0 /ticket/my-assigned-tickets/16071 3 104195 0 0 /ticket/fetch-messages/15839 20 440 0 0 /ticket/ticketClosed/17208 99 1248 0 0 /ticket/close-ticket/16434 1 52 0 0 /ticket/update/16937 1 58 0 0 /ticket/my-ticket/15295 2 66212 0 0 /ticket/checkTicketElapsedTime/16434 1 324 0 0 /ticket/my-ticket/17650 1 33084 0 0 /ticket/my-assigned-tickets/17188 3 104235 0 0 /ticket/checkTicketElapsedTime/15899 1 324 0 0 /ticket/my-assigned-tickets/17484 3 104190 0 0 /ticket/close-ticket/17067 1 52 0 0 /ticket/my-ticket/17364 1 33121 0 0 /ticket/close-ticket/15227 1 52 0 0 /ticket/fetch-messages/15642 258 5654 0 0 /ticket/ticketPicked/15205 14 186 0 0 /user/19727 9 342 0 0 /ticket/my-ticket/17341 1 33087 0 0 /ticket/fetch-messages/15749 117 2574 0 0 /ticket/my-assigned-tickets/16319 2 69399 0 0 /ticket/checkTicketElapsedTime/16756 1 329 0 0 /ticket/fetch-messages/15623 3724 81928 0 0 /ticket/checkTicketElapsedTime/17417 1 326 0 0 /ticket/ticketPicked/17612 5 60 0 0 /ticket/close-ticket/17383 1 52 0 0 /ticket/my-assigned-tickets/17216 2 69418 0 0 /ticket/my-ticket/17286 2 66180 0 0 /ticket/checkTicketElapsedTime/16383 1 324 0 0 /ticket/ticketPicked/17036 3736 44850 0 0 /ticket/close-ticket/15910 1 52 0 0 /ticket/fetch-messages/14589 35 770 0 0 /ticket/my-ticket/16529 1 33103 0 0 /ticket/my-ticket/16581 1 33092 0 0 /ticket/ticketClosed/15225 5 48 0 0 /ticket/ticketPicked/17717 10 138 0 0 /ticket/checkTicketElapsedTime/17231 1 324 0 0 /ticket/ticketPicked/13631 5 69 0 0 /ticket/ticketPicked/16282 7 102 0 0 /ticket/my-assigned-tickets/15560 2 69488 0 0 /ticket/close-ticket/15704 1 52 0 0 /ticket/my-assigned-tickets/16410 5 173944 0 0 /ticket/fetch-messages/17137 49620 1091398 0 0 /ticket/my-assigned-tickets/16833 3 104129 0 0 /ticket/checkTicketElapsedTime/15686 1 328 0 0 /ticket/update/16067 1 58 0 0 /ticket/my-assigned-tickets/16400 2 69634 0 0 /ticket/ticketClosed/16099 4 70 0 0 /ticket/close-ticket/15513 1 52 0 0 /ticket/checkTicketElapsedTime/17053 1 401 0 0 /ticket/close-ticket/15701 1 52 0 0 /ticket/my-ticket/15775 1 33082 0 0 /ticket/my-assigned-tickets/16508 3 104162 0 0 /ticket/close-ticket/17346 1 52 0 0 /ticket/close-ticket/17560 1 52 0 0 /ticket/my-assigned-tickets/16101 2 69622 0 0 /ticket/ticketClosed/17604 3 24 0 0 /ticket/ticketPicked/15330 10 120 0 0 /ticket/checkTicketElapsedTime/16534 2 660 0 0 /ticket/my-assigned-tickets/16206 3 104121 0 0 /ticket/checkTicketElapsedTime/16875 2 666 0 0 /ticket/close-ticket/16816 1 52 0 0 /ticket/close-ticket/15201 1 52 0 0 /ticket/ticketPicked/15952 9 102 0 0 /ticket/checkTicketElapsedTime/16412 1 330 0 0 /ticket/ticketPicked/16634 241 2916 0 0 /ticket/my-ticket/16323 1 31623 0 0 /ticket/ticketClosed/16041 4 36 0 0 /ticket/ticketClosed/16256 7 72 0 0 /ticket/checkTicketElapsedTime/14199 1 319 0 0 /ticket/fetch-messages/15412 6548 163610 0 0 /ticket/my-assigned-tickets/16540 2 69588 0 0 /ticket/update/17368 1 58 0 0 /ticket/close-ticket/17520 1 52 0 0 /ticket/my-assigned-tickets/16844 3 104194 0 0 /ticket/ticketPicked/16773 260 3132 0 0 /ticket/fetch-messages/16198 1450 34776 0 0 /ticket/close-ticket/17385 1 52 0 0 /ticket/ticketClosed/16299 1 12 0 0 /ticket/my-ticket/17215 1 33105 0 0 /ticket/my-assigned-tickets/17711 1 34844 0 0 /ticket/fetch-messages/16993 65 1453 0 0 /ticket/ticketPicked/16329 9 114 0 0 /ticket/fetch-messages/16608 763 16786 0 0 /ticket/checkTicketElapsedTime/16307 1 325 0 0 /ticket/checkTicketElapsedTime/17248 1 386 0 0 /ticket/my-assigned-tickets/17516 3 104184 0 0 /ticket/fetch-messages/15427 24 506 0 0 /ticket/fetch-messages/16776 10 220 0 0 /ticket/my-assigned-tickets/15378 2 69392 0 0 /ticket/checkTicketElapsedTime/15451 1 387 0 0 /ticket/close-ticket/17424 1 52 0 0 /ticket/my-assigned-tickets/17211 1 34807 0 0 /ticket/close-ticket/17248 1 52 0 0 /ticket/ticketClosed/17327 223 2701 0 0 /ticket/ticketPicked/17624 52 645 0 0 /ticket/checkTicketElapsedTime/15843 1 324 0 0 /ticket/my-ticket/15435 1 33076 0 0 /ticket/my-assigned-tickets/16006 3 104170 0 0 /ticket/update/16548 1 58 0 0 /ticket/checkTicketElapsedTime/17645 1 332 0 0 /ticket/my-assigned-tickets/16105 3 104143 0 0 /ticket/my-assigned-tickets/13630 3 104097 0 0 /ticket/ticketClosed/16721 9 199 0 0 /ticket/ticketPicked/16690 12 138 0 0 /ticket/close-ticket/16487 1 52 0 0 /ticket/my-ticket/16717 1 33075 0 0 /ticket/fetch-messages/17088 116 2530 0 0 /ticket/fetch-messages/16736 37 792 0 0 /ticket/close-ticket/17375 1 52 0 0 /ticket/ticketPicked/15675 360 4329 0 0 /ticket/my-ticket/16530 1 33110 0 0 /ticket/ticketClosed/17628 2 12 0 0 /ticket/my-assigned-tickets/17554 3 104332 0 0 /ticket/ticketPicked/17706 16 202 0 0 /ticket/close-ticket/17642 1 52 0 0 /ticket/fetch-messages/15787 298 6534 0 0 /ticket/ticketClosed/15212 4 36 0 0 /ticket/my-ticket/16645 2 66208 0 0 /ticket/my-ticket/16258 1 33076 0 0 /ticket/close-ticket/17489 1 52 0 0 /ticket/checkTicketElapsedTime/15815 1 337 0 0 /users/getUserAbility/19729 2 3681 0 0 /ticket/ticketClosed/17521 49 588 0 0 /ticket/my-assigned-tickets/17639 3 104246 0 0 /ticket/ticketPicked/16711 7500 90006 0 1 /ticket/fetch-messages/13481 25 528 0 0 /ticket/my-assigned-tickets/16453 3 104166 0 0 /ticket/fetch-messages/16793 108577 2388672 0 2 /ticket/checkTicketElapsedTime/16667 2 774 0 0 /ticket/my-assigned-tickets/15546 3 104192 0 0 /ticket/my-ticket/16049 1 31790 0 0 /ticket/ticketClosed/15632 109 1296 0 0 /ticket/my-assigned-tickets/16279 3 104132 0 0 /ticket/my-ticket/16372 1 33075 0 0 /ticket/my-assigned-tickets/16512 3 104234 0 0 /ticket/ticketClosed/17088 16 192 0 0 /ticket/my-ticket/17083 1 33093 0 0 /ticket/close-ticket/15396 1 52 0 0 /ticket/my-ticket/15754 1 33074 0 0 /ticket/close-ticket/15941 1 52 0 0 /ticket/my-ticket/15831 1 33074 0 0 /ticket/checkTicketElapsedTime/16075 1 324 0 0 /ticket/my-assigned-tickets/15780 5 174443 0 0 /ticket/update/15726 1 58 0 0 /ticket/ticketClosed/15247 2 24 0 0 /ticket/fetch-messages/16223 218 4776 0 0 /ticket/my-ticket/15795 1 33087 0 0 /ticket/ticketClosed/17024 3 24 0 0 /ticket/fetch-messages/15407 23 484 0 0 /ticket/ticketPicked/16609 7702 92436 0 0 /ticket/my-assigned-tickets/17624 4 139379 0 0 /ticket/ticketClosed/17665 2 24 0 0 /ticket/checkTicketElapsedTime/17615 2 674 0 0 /ticket/ticketPicked/15786 131 1590 0 0 /ticket/ticketPicked/16491 20 258 0 0 /ticket/fetch-messages/17661 71 1491 0 0 /ticket/update/16006 1 58 0 0 /ticket/ticketClosed/16090 1 12 0 0 /ticket/ticketClosed/15977 2 24 0 0 /ticket/ticketClosed/15679 5 70 0 0 /ticket/fetch-messages/17100 12156 2081626 0 0 /ticket/my-assigned-tickets/15554 3 104197 0 0 /ticket/my-ticket/16466 2 63316 0 0 /ticket/ticketPicked/17120 138 1665 0 0 /ticket/checkTicketElapsedTime/15662 1 371 0 0 /ticket/ticketPicked/188 3603 43212 0 0 /ticket/my-assigned-tickets/17455 5 173813 0 0 /ticket/my-ticket/15275 1 33113 0 0 /ticket/ticketClosed/17693 3 24 0 0 /ticket/close-ticket/17028 1 52 0 0 /ticket/ticketClosed/16959 3 24 0 0 /ticket/ticketClosed/15721 489 5893 0 0 /ticket/my-ticket/16883 1 33133 0 0 /ticket/ticketClosed/17137 8 96 0 0 /ticket/ticketPicked/15292 10224 122712 0 0 /ticket/fetch-messages/15618 13 286 0 0 /ticket/ticketClosed/17170 2 24 0 0 /ticket/my-assigned-tickets/16690 4 138730 0 0 /ticket/my-ticket/15320 1 33085 0 0 /ticket/ticketClosed/16919 4 36 0 0 /ticket/my-assigned-tickets/16141 2 69370 0 0 /ticket/my-assigned-tickets/15294 3 104175 0 0 /ticket/my-assigned-tickets/15515 2 69642 0 0 /ticket/my-assigned-tickets/16710 3 104088 0 0 /ticket/my-ticket/16927 1 33118 0 0 /ticket/transfer-ticket/17520 2 42 0 0 /ticket/close-ticket/16020 1 52 0 0 /ticket/ticketPicked/16797 5156 61899 0 1 /ticket/ticketPicked/15913 27 336 0 0 /ticket/close-ticket/16903 1 52 0 0 /ticket/fetch-messages/15536 1124 28050 0 0 /ticket/checkTicketElapsedTime/16676 1 385 0 0 /ticket/checkTicketElapsedTime/15892 1 323 0 0 /ticket/my-assigned-tickets/15313 3 104303 0 0 /ticket/fetch-messages/17709 6 84 0 0 /ticket/ticketPicked/16658 34 419 0 0 /ticket/fetch-messages/17052 7994 175846 0 0 /ticket/my-assigned-tickets/16866 3 104181 0 0 /ticket/ticketClosed/15571 794 9528 0 0 /ticket/close-ticket/15656 1 52 0 0 /ticket/ticketPicked/17420 9 102 0 0 /user/5241 3 114 0 0 /ticket/fetch-messages/16956 14428 328335 0 0 /ticket/fetch-messages/13801 22 462 0 0 /ticket/checkTicketElapsedTime/15809 2 672 0 0 /ticket/ticketPicked/15718 21 270 0 0 /ticket/fetch-messages/15922 9866 216964 0 0 /ticket/close-ticket/16946 1 52 0 0 /ticket/close-ticket/15407 1 52 0 0 /ticket/fetch-messages/15464 43 902 0 0 /ticket/close-ticket/17682 1 52 0 0 /ticket/fetch-messages/15112 10 220 0 0 /ticket/my-assigned-tickets/15186 2 69388 0 0 /ticket/my-assigned-tickets/15952 3 104191 0 0 /ticket/fetch-messages/17475 26 550 0 0 /ticket/my-ticket/17715 3 99252 0 0 /ticket/ticketClosed/16507 3 36 0 0 /ticket/ticketPicked/17029 5 69 0 0 /ticket/my-assigned-tickets/15563 2 69322 0 0 /ticket/my-assigned-tickets/17030 2 69440 0 0 /ticket/my-assigned-tickets/17125 2 69373 0 0 /ticket/my-assigned-tickets/16794 3 104303 0 0 /ticket/ticketPicked/17728 1370 16450 0 0 /ticket/my-assigned-tickets/17106 3 104133 0 0 /ticket/ticketClosed/17423 2 24 0 0 /ticket/my-ticket/16392 1 33228 0 0 /ticket/ticketClosed/16582 5 48 0 0 /ticket/my-ticket/16217 1 33142 0 0 /ticket/my-ticket/15339 1 33106 0 0 /ticket/close-ticket/17005 1 52 0 0 /ticket/fetch-messages/16966 104247 2293412 0 2 /ticket/fetch-messages/16102 8 176 0 0 /user/813 2 76 0 0 /ticket/ticketClosed/15799 73 876 0 0 /ticket/fetch-messages/17599 60 1298 0 0 /ticket/update/16727 1 58 0 0 /user/5293 3 114 0 0 /ticket/ticketClosed/15551 218 2616 0 0 /user/55 363 10440 0 2 /ticket/fetch-messages/17718 145 3168 0 0 /ticket/my-assigned-tickets/16630 3 104292 0 0 /ticket/checkTicketElapsedTime/15470 1 317 0 0 /ticket/my-assigned-tickets/16026 3 104297 0 0 /ticket/close-ticket/17406 1 52 0 0 /ticket/my-ticket/17126 1 33100 0 0 /ticket/my-assigned-tickets/17728 2 69334 0 0 /ticket/checkTicketElapsedTime/15558 1 322 0 0 /ticket/fetch-messages/16306 6149 1946128 0 0 /ticket/checkTicketElapsedTime/17323 1 315 0 0 /ticket/checkTicketElapsedTime/17133 1 374 0 0 /ticket/fetch-messages/16547 200 4312 0 0 /ticket/checkTicketElapsedTime/16248 2 651 0 0 /ticket/close-ticket/16647 1 52 0 0 /ticket/my-ticket/16758 2 63204 0 0 /ticket/ticketPicked/15993 17002 204060 0 0 /user/1765 9 342 0 0 /user/10864 1 38 0 0 /ticket/my-ticket/16008 2 66196 0 0 /sla/getSLAperCategory/251 8 1696 0 0 /ticket/checkTicketElapsedTime/16727 1 325 0 0 /ticket/my-assigned-tickets/16865 3 104213 0 0 /ticket/fetch-messages/16367 323 8000 0 0 /ticket/ticketClosed/16439 3 36 0 0 /ticket/ticketPicked/15419 9 114 0 0 /ticket/fetch-messages/16054 31 682 0 0 /ticket/close-ticket/16629 1 52 0 0 /ticket/ticketPicked/16829 2213 26568 0 0 /ticket/checkTicketElapsedTime/15263 1 322 0 0 /ticket/my-assigned-tickets/16039 4 139534 0 0 /ticket/my-assigned-tickets/15409 3 104160 0 0 /ticket/my-ticket/15254 1 33171 0 0 /ticket/my-assigned-tickets/15423 2 69346 0 0 /ticket/ticketPicked/16704 425 5124 0 0 /ticket/checkTicketElapsedTime/17679 2 648 0 0 /ticket/my-ticket/15533 1 33122 0 0 /ticket/ticketClosed/16370 3 24 0 0 /ticket/my-ticket/17502 2 66172 0 0 /ticket/fetch-messages/17203 97 2090 0 0 /ticket/my-assigned-tickets/17206 2 69464 0 0 /ticket/checkTicketElapsedTime/16414 2 778 0 0 /ticket/my-ticket/17647 1 33120 0 0 /ticket/checkTicketElapsedTime/16398 1 324 0 0 /ticket/my-assigned-tickets/16933 3 104172 0 0 /ticket/ticketPicked/15531 21 270 0 0 /ticket/checkTicketElapsedTime/15472 1 318 0 0 /ticket/ticketClosed/15623 4 70 0 0 /ticket/ticketPicked/15867 5 78 0 0 /users/getUserAbility/874 4 7316 0 0 /ticket/checkTicketElapsedTime/17305 1 322 0 0 /ticket/my-assigned-tickets/15275 3 104261 0 0 /ticket/checkTicketElapsedTime/15389 1 374 0 0 /ticket/my-assigned-tickets/17344 2 69360 0 0 /ticket/ticketPicked/17644 10 114 0 0 /ticket/my-assigned-tickets/15819 3 104185 0 0 /ticket/ticketPicked/17266 13 165 0 0 /ticket/ticketClosed/17086 58 684 0 0 /ticket/ticketClosed/15423 11 132 0 0 /ticket/checkTicketElapsedTime/17476 1 375 0 0 /ticket/my-ticket/17069 1 33081 0 0 /update-info 13 3362232 0 0 /ticket/close-ticket/16581 1 52 0 0 /ticket/my-ticket/16958 1 33096 0 0 /ticket/checkTicketElapsedTime/15707 1 383 0 0 /ticket/ticketPicked/15135 26871 322440 0 0 /ticket/close-ticket/16349 1 52 0 0 /ticket/my-assigned-tickets/15961 3 104252 0 0 /ticket/ticketClosed/16505 8 96 0 0 /ticket/ticketPicked/17702 37 453 0 0 /ticket/update/16075 1 58 0 0 /ticket/checkTicketElapsedTime/15381 1 323 0 0 /ticket/checkTicketElapsedTime/17290 1 331 0 0 /ticket/my-ticket/17665 1 33074 0 0 /ticket/my-assigned-tickets/16301 2 69517 0 0 /ticket/close-ticket/15629 1 52 0 0 /ticket/ticketClosed/16150 4 36 0 0 /ticket/close-ticket/15310 1 52 0 0 /ticket/ticketPicked/15996 8 105 0 0 /ticket/my-assigned-tickets/16175 2 69358 0 0 /ticket/ticketClosed/16333 26 312 0 0 /ticket/my-ticket/16519 1 33089 0 0 /ticket/ticketPicked/16063 32 420 0 0 /ticket/my-ticket/16187 2 66184 0 0 /ticket/close-ticket/17179 1 52 0 0 /ticket/ticketPicked/15367 19 250 0 0 /ticket/close-ticket/15961 1 52 0 0 /ticket/close-ticket/17372 1 52 0 0 /ticket/fetch-messages/17195 1149 28675 0 0 /ticket/close-ticket/15516 1 52 0 0 /ticket/my-assigned-tickets/16819 3 104241 0 0 /ticket/my-assigned-tickets/16580 2 69450 0 0 /ticket/checkTicketElapsedTime/16122 3 965 0 0 /ticket/my-assigned-tickets/17676 2 69467 0 0 /ticket/fetch-messages/16177 238 5170 0 0 /ticket/ticketClosed/16664 13061 156720 0 0 /ticket/fetch-messages/16672 90 1936 0 0 /ticket/checkTicketElapsedTime/16688 1 378 0 0 /ticket/ticketPicked/17607 7 71 0 0 /ticket/checkTicketElapsedTime/15730 2 639 0 0 /ticket/ticketPicked/15372 23 294 0 0 /ticket/fetch-messages/17021 56 1155 0 0 /ticket/fetch-messages/15933 28 650 0 0 /ticket/ticketClosed/15416 138 1725 0 0 /ticket/close-ticket/16269 1 52 0 0 /ticket/ticketPicked/15882 9 102 0 0 /ticket/fetch-messages/15761 55 1210 0 0 /ticket/my-assigned-tickets/16900 4 139082 0 0 /ticket/fetch-messages/16071 38 836 0 0 /ticket/ticketClosed/17205 5 48 0 0 /ticket/ticketPicked/15930 8 114 0 0 /ticket/my-assigned-tickets/14477 3 104223 0 0 /ticket/my-ticket/16313 1 33121 0 0 /ticket/my-ticket/16652 1 31704 0 0 /ticket/ticketClosed/16091 90 1080 0 0 /ticket/my-assigned-tickets/17667 3 104227 0 0 /ticket/ticketPicked/15415 1049 12588 0 0 /ticket/ticketClosed/15215 2 24 0 0 /ticket/ticketClosed/17388 3 36 0 0 /ticket/checkTicketElapsedTime/17071 1 392 0 0 /ticket/checkTicketElapsedTime/17026 3 1017 0 0 /ticket/close-ticket/15823 1 52 0 0 /user/1545 2 76 0 0 /ticket/ticketClosed/16829 3 24 0 0 /ticket/my-ticket/17225 1 31603 0 0 /ticket/close-ticket/16158 1 52 0 0 /ticket/ticketPicked/15961 7559 90732 0 0 /ticket/ticketPicked/17615 1356 16290 0 0 /ticket/ticketClosed/15931 2 12 0 0 /ticket/ticketClosed/17073 2 12 0 0 /ticket/close-ticket/16411 1 52 0 0 /ticket/fetch-messages/17327 10261 1504851 0 0 /ticket/checkTicketElapsedTime/16070 2 780 0 0 /ticket/checkTicketElapsedTime/15887 1 324 0 0 /ticket/close-ticket/16081 1 52 0 0 /ticket/close-ticket/15454 1 52 0 0 /ticket/fetch-messages/16318 446 20920 0 0 /ticket/ticketPicked/16737 8 102 0 0 /ticket/fetch-messages/17689 2351 55828 0 0 /ticket/my-ticket/17370 3 99522 0 0 /ticket/my-assigned-tickets/16842 3 104187 0 0 /ticket/my-ticket/16038 2 66610 0 0 /ticket/close-ticket/16218 1 52 0 0 /ticket/my-assigned-tickets/15307 2 69352 0 0 /ticket/fetch-messages/16727 216 4766 0 0 /user/1829 1 38 0 0 /ticket/fetch-messages/16715 20 396 0 0 /ticket/close-ticket/16275 1 52 0 0 /ticket/close-ticket/14199 1 52 0 0 /ticket/ticketPicked/16055 9 130 0 0 /ticket/my-assigned-tickets/16971 3 104263 0 0 /ticket/my-ticket/15503 1 33069 0 0 /ticket/fetch-messages/15822 58 1276 0 0 /ticket/fetch-messages/16024 9038 225875 0 0 /ticket/ticketPicked/15756 102 1230 0 0 /ticket/my-assigned-tickets/17652 2 69344 0 0 /ticket/fetch-messages/16307 2546 56012 0 0 /ticket/checkTicketElapsedTime/16984 1 321 0 0 /ticket/fetch-messages/17502 3423 75284 0 0 /ticket/my-ticket/17584 1 33057 0 0 /ticket/my-assigned-tickets/17487 3 104266 0 0 /ticket/my-ticket/16727 1 31628 0 0 /user/2 2 58 0 0 /ticket/checkTicketElapsedTime/17537 2 669 0 0 /ticket/close-ticket/16716 1 52 0 0 /ticket/my-assigned-tickets/15802 3 104164 0 0 /ticket/fetch-messages/16196 979 21472 0 0 /ticket/ticketClosed/16935 6 60 0 0 /ticket/ticketPicked/16945 155 1896 0 0 /ticket/update/16996 1 58 0 0 /ticket/close-ticket/15413 1 52 0 0 /ticket/ticketPicked/16486 1100 13210 0 0 /ticket/ticketPicked/15923 1643 19713 0 0 /ticket/my-ticket/17532 1 33080 0 0 /ticket/checkTicketElapsedTime/16732 1 321 0 0 /ticket/ticketPicked/17074 7 94 0 0 /ticket/fetch-messages/17442 228 7631 0 0 /ticket/checkTicketElapsedTime/16707 1 324 0 0 /ticket/ticketClosed/16384 5 60 0 0 /ticket/fetch-messages/16137 3634 79882 0 0 /ticket/ticketPicked/15517 13 156 0 0 /ticket/close-ticket/17411 1 52 0 0 /ticket/my-assigned-tickets/16067 2 69344 0 0 /ticket/ticketClosed/16879 5 60 0 0 /ticket/fetch-messages/16497 1796 154184 0 0 /ticket/my-assigned-tickets/16060 3 104249 0 0 /ticket/my-assigned-tickets/17319 2 69402 0 0 /ticket/my-ticket/16361 1 33094 0 0 /ticket/my-assigned-tickets/15890 3 104138 0 0 /ticket/ticketPicked/16433 13362 160366 0 0 /ticket/my-ticket/15309 3 99720 0 0 /ticket/close-ticket/16915 1 52 0 0 /ticket/close-ticket/15458 1 52 0 0 /ticket/close-ticket/17543 1 52 0 0 /ticket/my-ticket/16344 1 33079 0 0 /ticket/fetch-messages/17556 418 10425 0 0 /ticket/ticketClosed/15433 93 1104 0 0 /ticket/ticketPicked/17689 156 1904 0 0 /ticket/checkTicketElapsedTime/15849 1 317 0 0 /ticket/fetch-messages/16272 985 21648 0 0 /ticket/my-assigned-tickets/17353 3 104134 0 0 /ticket/ticketPicked/15221 221 2649 0 0 /ticket/my-assigned-tickets/15841 3 104144 0 0 /ticket/my-ticket/15995 2 66496 0 0 /ticket/fetch-messages/16768 27 550 0 0 /ticket/ticketClosed/188 6 204 0 0 /ticket/checkTicketElapsedTime/15508 1 375 0 0 /ticket/my-assigned-tickets/16689 3 104169 0 0 /ticket/close-ticket/16980 1 52 0 0 /ticket/checkTicketElapsedTime/16320 1 375 0 0 /ticket/fetch-messages/14096 169 112047 0 0 /ticket/ticketClosed/16845 3 24 0 0 /ticket/ticketPicked/16179 2909 34908 0 0 /ticket/close-ticket/17591 1 52 0 0 /ticket/ticketClosed/15234 73324 879888 0 0 /ticket/ticketPicked/16393 10080 120975 0 0 /ticket/my-ticket/16592 1 33112 0 0 /ticket/my-ticket/16687 1 33097 0 0 /ticket/ticketClosed/16270 325 3922 0 0 /ticket/my-ticket/15539 2 66140 0 0 /ticket/close-ticket/17525 1 52 0 0 /ticket/fetch-messages/17400 73 1584 0 0 /ticket/my-assigned-tickets/13563 3 104148 0 0 /ticket/checkTicketElapsedTime/16543 1 325 0 0 /ticket/close-ticket/15754 3 154 0 0 /ticket/my-assigned-tickets/15667 4 139228 0 0 /ticket/close-ticket/15411 1 52 0 0 /ticket/checkTicketElapsedTime/15679 2 662 0 0 /ticket/ticketClosed/16697 27 312 0 0 /ticket/checkTicketElapsedTime/17154 1 380 0 0 /ticket/ticketClosed/17184 2 24 0 0 /ticket/checkTicketElapsedTime/17156 1 399 0 0 /ticket/close-ticket/17336 1 52 0 0 /ticket/fetch-messages/16560 21 418 0 0 /ticket/checkTicketElapsedTime/16408 1 386 0 0 /ticket/my-assigned-tickets/16131 3 104147 0 0 /ticket/my-ticket/17098 2 66445 0 0 /ticket/ticketPicked/16283 610 7314 0 0 /ticket/ticketPicked/16338 122 1472 0 0 /ticket/update/17136 1 58 0 0 /ticket/fetch-messages/15859 31 616 0 0 /ticket/close-ticket/16847 1 52 0 0 /ticket/close-ticket/15563 1 52 0 0 /ticket/update/16739 1 58 0 0 /ticket/close-ticket/17113 1 52 0 0 /ticket/checkTicketElapsedTime/16782 2 700 0 0 /ticket/ticketClosed/16486 5 48 0 0 /ticket/my-ticket/16152 1 31696 0 0 /user/60 3 87 0 0 /ticket/fetch-messages/15334 62 1342 0 0 /ticket/checkTicketElapsedTime/16012 1 318 0 0 /ticket/close-ticket/17378 1 52 0 0 /ticket/my-ticket/15333 1 33114 0 0 /ticket/checkTicketElapsedTime/16576 1 320 0 0 /ticket/fetch-messages/16857 1778 44425 0 0 /ticket/checkTicketElapsedTime/17247 1 325 0 0 /ticket/fetch-messages/16207 70 1496 0 0 /ticket/fetch-messages/16723 347 59336 0 0 /ticket/my-ticket/15676 1 33091 0 0 /ticket/close-ticket/17657 1 52 0 0 /ticket/my-assigned-tickets/16190 3 104615 0 0 /ticket/my-assigned-tickets/15416 3 104585 0 0 /ticket/my-assigned-tickets/15751 3 104161 0 0 /ticket/close-ticket/16593 1 52 0 0 /ticket/checkTicketElapsedTime/16206 1 326 0 0 /ticket/ticketClosed/17618 3 24 0 0 /ticket/my-ticket/17302 1 33069 0 0 /ticket/ticketClosed/16132 1 12 0 0 /ticket/checkTicketElapsedTime/16123 1 321 0 0 /ticket/my-assigned-tickets/14199 2 69361 0 0 /ticket/ticketClosed/16364 3 24 0 0 /ticket/close-ticket/17652 1 52 0 0 /ticket/my-ticket/17165 1 33065 0 0 /ticket/my-assigned-tickets/17609 4 139102 0 0 /ticket/close-ticket/17724 1 52 0 0 /ticket/ticketClosed/15719 4 48 0 0 /ticket/ticketPicked/15220 7 108 0 0 /ticket/ticketClosed/16802 4 58 0 0 /ticket/ticketClosed/16319 981 11772 0 0 /ticket/my-assigned-tickets/17274 3 104212 0 0 /ticket/my-assigned-tickets/16137 2 69330 0 0 /ticket/ticketClosed/15896 32 372 0 0 /ticket/ticketClosed/17330 7569 90845 0 0 /ticket/update/16146 1 58 0 0 /ticket/close-ticket/16865 1 52 0 0 /ticket/my-assigned-tickets/16949 3 104260 0 0 /ticket/ticketPicked/17670 9450 113400 0 0 /ticket/my-assigned-tickets/15605 3 104140 0 0 /ticket/ticketPicked/17038 500 6027 0 0 /ticket/ticketClosed/15411 102 1224 0 0 /ticket/ticketClosed/15139 1 31 0 0 /ticket/update/16495 1 58 0 0 /ticket/close-ticket/15846 1 52 0 0 /ticket/ticketClosed/15381 13 156 0 0 /ticket/transfer-ticket/16465 1 21 0 0 /ticket/my-assigned-tickets/14422 1 34849 0 0 /ticket/ticketClosed/16279 2 24 0 0 /ticket/ticketClosed/16888 68 816 0 0 /ticket/ticketClosed/15910 2 24 0 0 /ticket/fetch-messages/16753 47 1034 0 0 /ticket/my-ticket/16425 3 99813 0 0 /ticket/fetch-messages/16577 816 17952 0 0 /ticket/close-ticket/15332 1 52 0 0 /ticket/fetch-messages/16926 18 357 0 0 /ticket/fetch-messages/16730 473 84796 0 0 /ticket/close-ticket/17546 1 52 0 0 /ticket/fetch-messages/17642 58 1276 0 0 /roles/assignment/2285 2 95311 0 0 /ticket/close-ticket/17013 1 52 0 0 /ticket/ticketClosed/16869 3 36 0 0 /ticket/my-assigned-tickets/15986 2 69423 0 0 /ticket/my-assigned-tickets/16347 3 104175 0 0 /ticket/close-ticket/16830 1 52 0 0 /ticket/ticketClosed/15849 3 36 0 0 /ticket/ticketClosed/15806 6 111 0 0 /ticket/checkTicketElapsedTime/16285 2 666 0 0 /ticket/my-ticket/16889 4 126555 0 0 /ticket/my-assigned-tickets/16020 3 104180 0 0 /ticket/my-assigned-tickets/16959 3 104187 0 0 /roles/assignment/1822 2 95354 0 0 /ticket/checkTicketElapsedTime/15811 2 798 0 0 /ticket/update/15923 1 58 0 0 /ticket/fetch-messages/17202 41 880 0 0 /ticket/my-ticket/15894 4 132608 0 0 /ticket/my-assigned-tickets/15525 3 104148 0 0 /ticket/close-ticket/16356 1 52 0 0 /ticket/my-ticket/16821 1 33096 0 0 /ticket/fetch-messages/15463 7 132 0 0 /ticket/ticketPicked/16755 9 126 0 0 /ticket/ticketPicked/16548 11610 139319 0 0 /ticket/my-ticket/16878 1 33056 0 0 /ticket/fetch-messages/17589 2239 47226 0 0 /ticket/my-ticket/16746 1 33123 0 0 /ticket/ticketClosed/16550 380 4548 0 0 /ticket/fetch-messages/15571 953 23310 0 0 /ticket/ticketPicked/15963 11 150 0 0 /ticket/ticketPicked/17060 43528 522342 0 0 /ticket/close-ticket/15871 1 52 0 0 /ticket/ticketClosed/16830 1 12 0 0 /ticket/checkTicketElapsedTime/16625 1 380 0 0 /ticket/ticketClosed/17346 35 420 0 0 /ticket/checkTicketElapsedTime/15316 1 321 0 0 /ticket/my-assigned-tickets/15348 3 104252 0 0 /ticket/ticketPicked/17338 3 45 0 0 /ticket/checkTicketElapsedTime/17445 1 345 0 0 /ticket/my-ticket/15207 1 33113 0 0 /ticket/my-assigned-tickets/16575 3 104188 0 0 /ticket/fetch-messages/16474 29 700 0 0 /ticket/close-ticket/17558 1 52 0 0 /roles 2 51056 0 0 /ticket/checkTicketElapsedTime/16900 1 384 0 0 /ticket/my-assigned-tickets/17067 3 104329 0 0 /ticket/checkTicketElapsedTime/16669 1 392 0 0 /ticket/my-assigned-tickets/16778 2 69598 0 0 /ticket/ticketPicked/15584 94 1260 0 0 /ticket/ticketPicked/17275 161 1936 0 0 /ticket/ticketPicked/15590 6 71 0 0 /ticket/ticketClosed/15629 1 12 0 0 /ticket/fetch-messages/16091 319 6908 0 0 /ticket/checkTicketElapsedTime/15738 1 381 0 0 /ticket/my-ticket/15520 1 33088 0 0 /ticket/fetch-messages/16865 54 1166 0 0 /ticket/ticketPicked/15649 21 261 0 0 /ticket/close-ticket/15587 1 52 0 0 /ticket/fetch-messages/16751 322 7923 0 0 /ticket/my-ticket/15303 1 33156 0 0 /ticket/fetch-messages/15567 32 775 0 0 /ticket/ticketClosed/15309 6 107 0 0 /ticket/close-ticket/16383 1 52 0 0 /ticket/close-ticket/16969 1 52 0 0 /ticket/ticketPicked/16134 9 118 0 0 /ticket/close-ticket/16036 1 52 0 0 /ticket/fetch-messages/15803 106 2332 0 0 /ticket/ticketClosed/16427 4 36 0 0 /ticket/my-ticket/17332 1 33087 0 0 /ticket/close-ticket/17324 1 52 0 0 /ticket/ticketPicked/15904 5 82 0 0 /ticket/ticketClosed/16317 3 24 0 0 /ticket/my-assigned-tickets/16140 2 69690 0 0 /ticket/my-ticket/17384 2 66518 0 0 /ticket/close-ticket/17311 1 52 0 0 /ticket/my-assigned-tickets/15891 3 104138 0 0 /ticket/fetch-messages/15205 29 616 0 0 /ticket/ticketPicked/16497 1678 20100 0 0 /ticket/checkTicketElapsedTime/17035 1 331 0 0 /ticket/my-assigned-tickets/17047 3 104154 0 0 /ticket/my-ticket/17266 1 33064 0 0 /ticket/ticketClosed/16371 1 12 0 0 /ticket/close-ticket/16459 1 52 0 0 /ticket/my-ticket/16946 1 33085 0 0 /ticket/checkTicketElapsedTime/17055 1 384 0 0 /ticket/close-ticket/16094 1 52 0 0 /ticket/ticketClosed/16104 3 24 0 0 /ticket/checkTicketElapsedTime/17144 2 682 0 0 /ticket/ticketClosed/17301 443 5341 0 0 /ticket/close-ticket/16502 1 52 0 0 /ticket/ticketPicked/15966 7 90 0 0 /ticket/ticketClosed/15587 3 24 0 0 /ticket/ticketClosed/17140 2 24 0 0 /ticket/my-assigned-tickets/15623 3 104153 0 0 /ticket/checkTicketElapsedTime/16220 1 331 0 0 /ticket/close-ticket/15418 1 52 0 0 /ticket/checkTicketElapsedTime/15700 2 674 0 0 /ticket/my-assigned-tickets/16421 2 69358 0 0 /ticket/ticketPicked/17438 13 150 0 0 /ticket/ticketPicked/17402 10 126 0 0 /ticket/my-ticket/17570 1 33101 0 0 /ticket/my-ticket/15497 1 33078 0 0 /ticket/my-ticket/15509 1 33083 0 0 /ticket/close-ticket/15649 1 52 0 0 /ticket/ticketPicked/16213 7 106 0 0 /ticket/my-ticket/16544 1 33080 0 0 /ticket/fetch-messages/17096 63 1364 0 0 /ticket/checkTicketElapsedTime/17495 1 381 0 0 /ticket/close-ticket/16474 1 52 0 0 /ticket/my-ticket/16561 1 33080 0 0 /ticket/fetch-messages/15207 6226 136972 0 0 /ticket/ticketClosed/15662 10 120 0 0 /ticket/ticketClosed/16109 6 72 0 0 /ticket/ticketPicked/16822 8 112 0 0 /ticket/checkTicketElapsedTime/16585 1 318 0 0 /ticket/ticketClosed/16787 2 12 0 0 /user/7037 2 76 0 0 /ticket/close-ticket/15389 1 52 0 0 /ticket/checkTicketElapsedTime/17406 1 319 0 0 /ticket/my-assigned-tickets/15861 3 104171 0 0 /ticket/ticketClosed/17177 2 12 0 0 /ticket/fetch-messages/16305 45 858 0 0 /ticket/checkTicketElapsedTime/17717 1 325 0 0 /user/19373 6 228 0 0 /ticket/checkTicketElapsedTime/15361 1 322 0 0 /ticket/fetch-messages/16300 16178 404400 0 0 /ticket/my-assigned-tickets/15960 2 69400 0 0 /ticket/my-ticket/17011 3 99288 0 0 /ticket/fetch-messages/17352 11990 1667904 0 0 /ticket/close-ticket/15146 1 52 0 0 /ticket/ticketPicked/15539 27 342 0 0 /ticket/fetch-messages/17608 4987 109692 0 0 /ticket/fetch-messages/15594 39 814 0 0 /ticket/close-ticket/17169 1 52 0 0 /ticket/my-ticket/15860 1 33074 0 0 /ticket/fetch-messages/16771 33 682 0 0 /ticket/ticketClosed/15425 8 118 0 0 /ticket/fetch-messages/17206 52222 1280472 0 0 /ticket/checkTicketElapsedTime/17466 1 326 0 0 /ticket/ticketPicked/16471 8 107 0 0 /ticket/ticketClosed/16011 4 48 0 0 /ticket/my-assigned-tickets/16182 3 104305 0 0 /ticket/my-assigned-tickets/15204 3 104260 0 0 /ticket/close-ticket/16362 1 52 0 0 /ticket/my-ticket/17626 1 33071 0 0 /ticket/checkTicketElapsedTime/15821 1 336 0 0 /ticket/my-ticket/16319 1 33102 0 0 /ticket/close-ticket/16431 1 52 0 0 /ticket/my-ticket/15237 1 31626 0 0 /ticket/my-ticket/16024 1 33109 0 0 /ticket/fetch-messages/16579 31 616 0 0 /ticket/fetch-messages/17412 18 352 0 0 /user/348 19 722 0 0 /ticket/ticketClosed/15297 7 84 0 0 /ticket/ticketPicked/15909 8 90 0 0 /ticket/my-assigned-tickets/17686 3 104295 0 0 /ticket/checkTicketElapsedTime/16612 1 317 0 0 /ticket/ticketClosed/16833 4 36 0 0 /ticket/checkTicketElapsedTime/17644 1 332 0 0 /ticket/checkTicketElapsedTime/16860 1 379 0 0 /ticket/fetch-messages/17215 51 1122 0 0 /ticket/fetch-messages/16788 347 7568 0 0 /ticket/my-ticket/17147 1 33080 0 0 /ticket/close-ticket/17603 1 52 0 0 /ticket/ticketClosed/16454 3 24 0 0 /ticket/fetch-messages/15914 2937 64570 0 0 /ticket/ticketPicked/16221 11 126 0 0 /ticket/fetch-messages/16281 23 506 0 0 /ticket/ticketClosed/15270 1073 12923 0 0 /ticket/fetch-messages/15232 26 550 0 0 /ticket/close-ticket/16623 1 52 0 0 /ticket/fetch-messages/16145 4556 100210 0 1 /ticket/my-ticket/17417 1 33097 0 0 /ticket/fetch-messages/17461 979 140786 0 0 /ticket/checkTicketElapsedTime/16868 1 380 0 0 /ticket/ticketPicked/15920 4788 57465 0 0 /ticket/ticketClosed/17526 35 396 0 0 /ticket/my-assigned-tickets/17361 2 69460 0 0 /ticket/ticketClosed/15851 2784 33408 0 0 /ticket/ticketPicked/17479 6530 78396 0 0 /ticket/my-assigned-tickets/16331 6 210184 0 0 /ticket/my-assigned-tickets/17410 3 104229 0 0 /ticket/checkTicketElapsedTime/17584 1 317 0 0 /ticket/my-assigned-tickets/15524 3 104192 0 0 /ticket/ticketPicked/15765 40 502 0 0 /ticket/update/16377 1 58 0 0 /ticket/close-ticket/15566 1 52 0 0 /ticket/fetch-messages/17687 1666 39872 0 0 /ticket/my-assigned-tickets/17190 4 139194 0 0 /ticket/close-ticket/17153 1 52 0 0 /ticket/fetch-messages/16122 322 7062 0 0 /ticket/close-ticket/15312 1 52 0 0 /ticket/ticketPicked/16366 669 8037 0 0 /ticket/ticketPicked/16741 2014 24144 0 0 /ticket/ticketClosed/15760 2 12 0 0 /ticket/my-ticket/16513 1 33090 0 0 /ticket/my-assigned-tickets/17093 2 69390 0 0 /ticket/checkTicketElapsedTime/16323 1 349 0 0 /ticket/ticketPicked/15792 95 1167 0 0 /ticket/close-ticket/15339 1 52 0 0 /ticket/fetch-messages/15705 7959 175076 0 0 /ticket/checkTicketElapsedTime/16184 1 332 0 0 /ticket/ticketClosed/15481 3 24 0 0 /ticket/my-assigned-tickets/17488 4 139168 0 0 /ticket/close-ticket/16600 1 52 0 0 /ticket/checkTicketElapsedTime/16437 1 374 0 0 /ticket/checkTicketElapsedTime/16515 1 325 0 0 /ticket/ticketPicked/15943 6907 82881 0 0 /ticket/my-assigned-tickets/16673 2 69360 0 0 /ticket/fetch-messages/15862 23 418 0 0 /ticket/my-assigned-tickets/16147 3 104174 0 0 /ticket/my-ticket/15842 1 33074 0 0 /ticket/fetch-messages/17514 28 594 0 0 /ticket/my-ticket/17063 1 33088 0 0 /ticket/ticketClosed/15470 4 48 0 0 /ticket/close-ticket/16466 1 52 0 0 /ticket/my-assigned-tickets/17720 2 69469 0 0 /ticket/fetch-messages/17605 35 726 0 0 /ticket/my-assigned-tickets/16560 3 104168 0 0 /ticket/ticketPicked/16638 5 78 0 0 /ticket/ticketClosed/17127 5 60 0 0 /ticket/checkTicketElapsedTime/16361 2 638 0 0 /ticket/fetch-messages/15396 2186 48070 0 0 /ticket/fetch-messages/17415 40 814 0 0 /ticket/fetch-messages/15415 2018 623007 0 0 /ticket/ticketPicked/17457 3188 38280 0 0 /ticket/ticketClosed/15811 90 1127 0 0 /ticket/close-ticket/16805 1 52 0 0 /ticket/fetch-messages/15745 91 1958 0 0 /ticket/ticketClosed/16114 1 12 0 0 /ticket/checkTicketElapsedTime/17660 1 327 0 0 /roles/assignment/19735 2 95351 0 0 /ticket/ticketClosed/17278 1 12 0 0 /ticket/ticketPicked/17238 111 1338 0 0 /ticket/ticketClosed/17644 5 48 0 0 /ticket/fetch-messages/17469 18593 409024 0 0 /ticket/my-assigned-tickets/15993 3 104960 0 0 /ticket/ticketPicked/17291 718 8652 0 0 /ticket/my-ticket/16300 1 33199 0 0 /ticket/fetch-messages/15265 31731 698038 0 0 /ticket/my-ticket/15907 1 33083 0 0 /ticket/fetch-messages/17388 19 374 0 0 /ticket/my-ticket/16486 1 33080 0 0 /ticket/ticketPicked/15439 204 2447 0 0 /ticket/fetch-messages/16052 965 21230 0 0 /ticket/checkTicketElapsedTime/15449 1 387 0 0 /ticket/my-assigned-tickets/15221 2 69470 0 0 /roles/fetch-dealer 124 62583 1 0 /ticket/my-ticket/17150 1 33075 0 0 /ticket/checkTicketElapsedTime/15290 2 772 0 0 /ticket/close-ticket/15206 1 52 0 0 /ticket/ticketClosed/16017 3 36 0 0 /ticket/checkTicketElapsedTime/17003 2 666 0 0 /ticket/fetch-messages/15047 28 616 0 0 /ticket/my-assigned-tickets/16106 2 69664 0 0 /ticket/ticketClosed/17168 2 12 0 0 /ticket/ticketClosed/16016 4 36 0 0 /ticket/close-ticket/17733 1 52 0 0 /ticket/checkTicketElapsedTime/15342 1 341 0 0 /ticket/checkTicketElapsedTime/16802 2 683 0 0 /ticket/ticketPicked/16569 33 396 0 0 /ticket/my-ticket/16863 1 33103 0 0 /ticket/my-assigned-tickets/16312 2 69339 0 0 /ticket/checkTicketElapsedTime/16284 1 322 0 0 /ticket/ticketClosed/17336 617 7445 0 0 /ticket/close-ticket/17254 1 52 0 0 /ticket/close-ticket/15950 1 52 0 0 /ticket/ticketPicked/15425 25 318 0 0 /ticket/fetch-messages/16948 135 2972 0 0 /ticket/close-ticket/17555 1 52 0 0 /ticket/checkTicketElapsedTime/16080 2 677 0 0 /ticket/close-ticket/16616 1 52 0 0 /ticket/my-assigned-tickets/15626 2 69304 0 0 /ticket/my-ticket/15548 1 31595 0 0 /ticket/my-ticket/17590 2 66208 0 0 /ticket/ticketPicked/16107 2 33 0 0 /ticket/fetch-messages/16025 98 2134 0 0 /ticket/checkTicketElapsedTime/17059 1 320 0 0 /ticket/close-ticket/16734 1 52 0 0 /ticket/close-ticket/15667 1 52 0 0 /ticket/fetch-messages/16964 6528 143616 0 0 /ticket/close-ticket/16476 1 52 0 0 /ticket/my-assigned-tickets/16274 3 104166 0 0 /ticket/ticketPicked/15146 9196 110361 0 0 /ticket/checkTicketElapsedTime/16633 1 384 0 0 /ticket/my-assigned-tickets/16615 3 104220 0 0 /ticket/close-ticket/17697 1 52 0 0 /ticket/close-ticket/16485 1 52 0 0 /ticket/ticketClosed/17202 3 36 0 0 /user/8174 2 76 0 0 /ticket/my-ticket/15737 3 99477 0 0 /ticket/ticketPicked/16080 1047 12600 0 0 /ticket/fetch-messages/17191 2355 51788 0 0 /ticket/my-ticket/16415 1 33128 0 0 /ticket/update/17197 1 58 0 0 /ticket/fetch-messages/17293 27996 619860 0 0 /ticket/checkTicketElapsedTime/16015 1 319 0 0 /ticket/my-ticket/16145 1 33125 0 0 /ticket/fetch-messages/16599 213 5275 0 0 /ticket/ticketClosed/17059 1984 23808 0 0 /ticket/ticketClosed/17119 33 396 0 0 /ticket/my-assigned-tickets/15382 3 104252 0 0 /ticket/ticketPicked/16522 110 1293 0 0 /ticket/checkTicketElapsedTime/16788 1 322 0 0 /ticket/ticketPicked/17332 8 102 0 0 /ticket/ticketClosed/17620 5 48 0 0 /ticket/my-assigned-tickets/17430 3 104164 0 0 /ticket/ticketClosed/15451 4 36 0 0 /ticket/fetch-messages/15350 27717 609774 0 0 /ticket/fetch-messages/17275 172 3549 0 0 /ticket/checkTicketElapsedTime/16665 2 673 0 0 /ticket/my-assigned-tickets/15904 3 104177 0 0 /ticket/my-assigned-tickets/15301 4 139290 0 0 /ticket/fetch-messages/16834 5017 110491 0 0 /ticket/ticketPicked/16993 28 346 0 0 /ticket/my-assigned-tickets/16356 3 104202 0 0 /ticket/my-assigned-tickets/17411 3 104184 0 0 /ticket/ticketClosed/17070 2 12 0 0 /ticket/checkTicketElapsedTime/15661 1 401 0 0 /ticket/close-ticket/16515 1 52 0 0 /ticket/ticketPicked/17094 155 1847 0 0 /roles/assignment/7997 3 142966 0 0 /ticket/ticketClosed/15778 10 165 0 0 /ticket/my-assigned-tickets/17491 3 104254 0 0 /ticket/my-ticket/16811 1 33070 0 0 /ticket/fetch-messages/17247 1348 29656 0 0 /ticket/my-assigned-tickets/15573 2 69346 0 0 /ticket/my-assigned-tickets/17457 3 104252 0 0 /ticket/my-assigned-tickets/16043 3 104246 0 0 /ticket/close-ticket/17438 1 52 0 0 /ticket/my-assigned-tickets/16530 3 69409 0 0 /ticket/fetch-messages/17571 27 550 0 0 /ticket/my-ticket/17458 1 33113 0 0 /ticket/ticketPicked/17333 7 102 0 0 /ticket/close-ticket/15302 1 52 0 0 /user/364 1 38 0 0 /ticket/my-ticket/15356 1 33079 0 0 /ticket/close-ticket/15621 1 52 0 0 /ticket/fetch-messages/16741 2025 48528 0 0 /sla/getSLAperCategory/250 1 217 0 0 /ticket/ticketPicked/15519 247 2964 0 0 /ticket/close-ticket/16003 1 52 0 0 /ticket/checkTicketElapsedTime/15580 1 332 0 0 /ticket/close-ticket/15816 1 52 0 0 /ticket/close-ticket/17515 1 52 0 0 /ticket/ticketPicked/17096 7 90 0 0 /ticket/ticketPicked/15689 727 8733 0 0 /ticket/ticketPicked/3082 61 732 0 0 /ticket/close-ticket/15718 1 52 0 0 /ticket/ticketPicked/16151 411 4944 0 0 /ticket/ticketPicked/15618 2 33 0 0 /ticket/my-assigned-tickets/15305 4 139394 0 0 /ticket/ticketPicked/16355 9 114 0 0 /ticket/checkTicketElapsedTime/16739 1 326 0 0 /ticket/close-ticket/16030 1 52 0 0 /user/242 4 152 0 0 /ticket/ticketPicked/15289 115 1404 0 0 /ticket/ticketClosed/15504 3 36 0 0 /ticket/my-ticket/15510 1 33123 0 0 /users-list/19728 4 160079 0 0 /ticket/ticketPicked/16081 32 411 0 0 /ticket/checkTicketElapsedTime/15605 1 325 0 0 /ticket/ticketClosed/16115 8 96 0 0 /ticket/close-ticket/15394 1 52 0 0 /ticket/ticketPicked/17490 24 306 0 0 /ticket/ticketClosed/16067 5 48 0 0 /ticket/ticketPicked/15327 4 66 0 0 /ticket/my-ticket/15696 1 33074 0 0 /ticket/my-assigned-tickets/17566 2 69348 0 0 /ticket/checkTicketElapsedTime/17480 1 383 0 0 /ticket/ticketClosed/16120 6 60 0 0 /ticket/close-ticket/17261 1 52 0 0 /ticket/my-ticket/16043 1 33108 0 0 /ticket/ticketPicked/16853 71 879 0 0 /ticket/my-ticket/15451 1 33080 0 0 /ticket/my-assigned-tickets/15678 2 69429 0 0 /ticket/my-ticket/17089 1 33133 0 0 /ticket/ticketClosed/16828 3 36 0 0 /ticket/close-ticket/16820 1 52 0 0 /ticket/fetch-messages/16932 23 462 0 0 /ticket/close-ticket/17626 1 52 0 0 /ticket/my-assigned-tickets/17534 3 104205 0 0 /sla/getSLAperCategory/91 2 422 0 0 /ticket/fetch-messages/17062 42 880 0 0 /ticket/ticketClosed/15681 1 12 0 0 /ticket/checkTicketElapsedTime/15906 1 346 0 0 /ticket/my-assigned-tickets/17278 3 104107 0 0 /ticket/ticketPicked/16328 42 522 0 0 /ticket/fetch-messages/16960 1252 27500 0 0 /ticket/checkTicketElapsedTime/17046 1 374 0 0 /ticket/checkTicketElapsedTime/16598 1 335 0 0 /ticket/my-ticket/17685 1 33070 0 0 /ticket/fetch-messages/15542 8922 1554159 0 0 /ticket/close-ticket/15880 1 52 0 0 /ticket/close-ticket/17434 1 52 0 0 /ticket/close-ticket/15940 1 52 0 0 /ticket/fetch-messages/7546 11 264 0 0 /ticket/checkTicketElapsedTime/16682 1 322 0 0 /ticket/checkTicketElapsedTime/15844 1 324 0 0 /ticket/ticketClosed/16128 64 756 0 0 /ticket/checkTicketElapsedTime/15677 2 653 0 0 /ticket/my-assigned-tickets/15591 2 69342 0 0 /ticket/checkTicketElapsedTime/17201 1 400 0 0 /ticket/close-ticket/16365 1 52 0 0 /ticket/checkTicketElapsedTime/16673 1 324 0 0 /ticket/my-assigned-tickets/17575 3 104327 0 0 /ticket/my-ticket/16572 1 33106 0 0 /ticket/fetch-messages/16928 18 336 0 0 /ticket/my-assigned-tickets/17476 3 104221 0 0 /ticket/checkTicketElapsedTime/17238 1 322 0 0 /sla/getSLAperCategory/252 2 434 0 0 /ticket/ticketPicked/17225 90 1098 0 0 /ticket/checkTicketElapsedTime/17315 1 322 0 0 /sla/getSLAperCategory/261 1 218 0 0 /ticket/my-ticket/16167 1 33086 0 0 /ticket/fetch-messages/16316 19 437 0 0 /ticket/fetch-messages/16783 51 1122 0 0 /ticket/ticketClosed/16337 3 24 0 0 /ticket/ticketClosed/15913 548 6601 0 0 /ticket/ticketPicked/12148 5 57 0 0 /ticket/close-ticket/16875 1 52 0 0 /ticket/checkTicketElapsedTime/16217 1 332 0 0 /ticket/my-assigned-tickets/15665 3 104236 0 0 /ticket/close-ticket/17368 1 52 0 0 /ticket/fetch-messages/15698 101 2200 0 0 /ticket/fetch-messages/16060 26 484 0 0 /ticket/my-assigned-tickets/16909 3 104119 0 0 /ticket/my-ticket/17021 2 66441 0 0 /ticket/checkTicketElapsedTime/16438 1 385 0 0 /ticket/ticketPicked/17208 1103 13233 0 0 /ticket/my-ticket/15937 4 133132 0 0 /ticket/my-ticket/17078 1 33048 0 0 /ticket/close-ticket/17152 1 52 0 0 /ticket/ticketPicked/17480 9 128 0 0 /ticket/my-ticket/16330 4 133352 0 0 /ticket/fetch-messages/16478 34 825 0 0 /ticket/my-assigned-tickets/16174 2 69672 0 0 /ticket/ticketClosed/16169 4 36 0 0 /ticket/my-assigned-tickets/16561 3 104165 0 0 /ticket/ticketPicked/15324 3 54 0 0 /ticket/ticketClosed/16220 4 36 0 0 /ticket/ticketPicked/17064 116 1412 0 0 /user/2387 2 76 0 0 /ticket/ticketClosed/16574 8 96 0 0 /ticket/ticketPicked/15941 3479 41757 0 0 /ticket/ticketClosed/17098 6 60 0 0 /user/2016 6 228 0 0 /ticket/my-ticket/17616 2 63083 0 0 /ticket/fetch-messages/16983 10984 252632 0 0 /ticket/ticketPicked/16968 9 114 0 0 /ticket/my-ticket/16898 1 33094 0 0 /ticket/checkTicketElapsedTime/17139 1 386 0 0 /ticket/my-assigned-tickets/17234 3 104089 0 0 /ticket/ticketPicked/15983 11899 142794 0 0 /ticket/my-assigned-tickets/17386 2 69482 0 0 /ticket/ticketClosed/15222 2405 28885 0 0 /ticket/checkTicketElapsedTime/15483 1 345 0 0 /ticket/my-assigned-tickets/15170 2 69334 0 0 /user/2030 1 38 0 0 /ticket/my-ticket/16329 1 33095 0 0 /ticket/my-ticket/16014 1 33085 0 0 /ticket/ticketPicked/16673 5244 62938 0 0 /ticket/ticketClosed/15460 468 5616 0 0 /ticket/fetch-messages/15804 44 968 0 0 /ticket/ticketClosed/17106 3 24 0 0 /ticket/close-ticket/16798 1 52 0 0 /ticket/checkTicketElapsedTime/15196 2 690 0 0 /ticket/ticketPicked/17499 6 90 0 0 /ticket/checkTicketElapsedTime/15683 1 320 0 0 /user/2069 3 114 0 0 /user/8135 2 76 0 0 /ticket/my-ticket/17427 1 33080 0 0 /ticket/my-assigned-tickets/16456 3 104265 0 0 /ticket/checkTicketElapsedTime/15934 1 345 0 0 /ticket/fetch-messages/16748 2072 51725 0 0 /users-list/349 1 39430 0 0 /ticket/my-ticket/17541 1 31630 0 0 /ticket/ticketClosed/16987 3 24 0 0 /ticket/fetch-messages/17507 390 23639 0 0 /ticket/ticketPicked/17588 8 105 0 0 /ticket/fetch-messages/16001 136 2948 0 0 /ticket/my-ticket/17564 1 31695 0 0 /ticket/fetch-messages/16239 21 352 0 0 /ticket/checkTicketElapsedTime/15820 1 337 0 0 /ticket/update/17348 1 58 0 0 /ticket/ticketPicked/16666 40 507 0 0 /ticket/ticketClosed/17451 3 36 0 0 /ticket/fetch-messages/17072 73 1518 0 0 /ticket/my-assigned-tickets/15671 3 104216 0 0 /ticket/my-ticket/15707 1 33088 0 0 /ticket/fetch-messages/16858 305 6710 0 0 /ticket/close-ticket/16039 1 52 0 0 /ticket/fetch-messages/16045 3463 76186 0 0 /ticket/ticketClosed/15745 81 960 0 0 /ticket/ticketClosed/17038 6 101 0 0 /ticket/fetch-messages/15977 24 440 0 0 /ticket/checkTicketElapsedTime/17192 1 379 0 0 /ticket/close-ticket/15882 1 52 0 0 /ticket/fetch-messages/17281 40 975 0 0 /ticket/my-ticket/16523 1 31617 0 0 /ticket/ticketClosed/17334 2 24 0 0 /ticket/ticketClosed/16385 67 804 0 0 /ticket/my-assigned-tickets/16002 3 104119 0 0 /ticket/close-ticket/16465 1 52 0 0 /ticket/my-assigned-tickets/17137 2 69396 0 0 /ticket/close-ticket/17475 1 52 0 0 /ticket/my-ticket/16246 1 31598 0 0 /ticket/checkTicketElapsedTime/16483 2 672 0 0 /ticket/ticketPicked/16489 406 4881 0 0 /ticket/ticketPicked/17700 18 225 0 0 /ticket/fetch-messages/17509 21 462 0 0 /ticket/checkTicketElapsedTime/15181 2 670 0 0 /ticket/fetch-messages/16304 9597 211134 0 0 /ticket/ticketClosed/16512 2 46 0 0 /ticket/my-ticket/16381 4 133403 0 0 /ticket/update/16671 1 58 0 0 /ticket/close-ticket/15933 1 52 0 0 /ticket/fetch-messages/17409 52 1100 0 0 /ticket/ticketPicked/17295 62 742 0 0 /ticket/checkTicketElapsedTime/16141 1 380 0 0 /ticket/my-ticket/15874 4 132916 0 0 /ticket/close-ticket/15717 1 52 0 0 /ticket/ticketPicked/15331 8 83 0 0 /ticket/close-ticket/15177 1 52 0 0 /sla/getSLAperCategory/95 23 4945 0 0 /ticket/checkTicketElapsedTime/15826 2 796 0 0 /ticket/ticketPicked/17274 19 226 0 0 /ticket/checkTicketElapsedTime/17228 1 331 0 0 /ticket/fetch-messages/16310 456 10010 0 0 /ticket/checkTicketElapsedTime/15200 1 331 0 0 /ticket/fetch-messages/16087 47 963 0 0 /ticket/my-ticket/16504 1 33052 0 0 /ticket/checkTicketElapsedTime/17558 1 330 0 0 /ticket/my-ticket/15549 1 33073 0 0 /ticket/checkTicketElapsedTime/17655 1 333 0 0 /ticket/fetch-messages/16580 6571 163315 0 0 /ticket/ticketPicked/17378 42 510 0 0 /ticket/my-assigned-tickets/16425 4 139746 0 0 /ticket/my-assigned-tickets/15577 2 69414 0 0 /ticket/my-assigned-tickets/15568 3 104243 0 0 /ticket/ticketClosed/15838 7 84 0 0 /ticket/checkTicketElapsedTime/17563 2 700 0 0 /ticket/my-assigned-tickets/15424 2 69346 0 0 /ticket/ticketPicked/15507 10 126 0 0 /ticket/ticketPicked/16826 27 330 0 0 /ticket/my-ticket/16476 1 33111 0 0 /ticket/checkTicketElapsedTime/13801 1 330 0 0 /sla/getSLAperCategory/135 40 8400 0 0 /ticket/ticketPicked/16547 7 78 0 0 /ticket/ticketPicked/17293 8769 105252 0 0 /user/1169 1 38 0 0 /ticket/my-assigned-tickets/15948 3 104238 0 0 /ticket/fetch-messages/17012 1275 64485 0 0 /ticket/fetch-messages/17706 41 836 0 0 /ticket/ticketPicked/17377 174 2106 0 0 /ticket/ticketPicked/17006 6 90 0 0 /ticket/ticketPicked/15204 11 138 0 0 /ticket/ticketPicked/16261 1189 14265 0 0 /ticket/ticketPicked/17172 6 90 0 0 /ticket/close-ticket/15110 1 52 0 0 /ticket/my-assigned-tickets/16395 2 69602 0 0 /ticket/my-ticket/17394 1 33076 0 0 /ticket/ticketPicked/15464 9 118 0 0 /ticket/ticketClosed/17385 4114 49392 0 0 /ticket/ticketClosed/16680 2 24 0 0 /ticket/fetch-messages/16673 7124 156728 0 0 /ticket/close-ticket/16436 1 52 0 0 /ticket/ticketClosed/16441 4 48 0 0 /user/19755 5 190 0 0 /ticket/transfer-ticket/16086 1 21 0 0 /ticket/ticketClosed/16182 69 828 0 0 /ticket/my-ticket/15265 1 33092 0 0 /ticket/ticketPicked/15705 11 141 0 0 /ticket/my-ticket/15343 1 33085 0 0 /ticket/ticketPicked/17039 82 1002 0 0 /ticket/close-ticket/15721 1 52 0 0 /ticket/fetch-messages/17470 33 638 0 0 /ticket/my-ticket/15487 1 33089 0 0 /ticket/my-assigned-tickets/17522 2 69496 0 0 /ticket/update/15573 1 58 0 0 /ticket/checkTicketElapsedTime/17032 1 324 0 0 /ticket/checkTicketElapsedTime/16629 1 387 0 0 /ticket/ticketClosed/16640 3817 45792 0 0 /ticket/ticketPicked/17265 440 5289 0 0 /ticket/ticketClosed/16728 97 1205 0 0 /ticket/ticketClosed/17090 7 84 0 0 /ticket/close-ticket/16732 1 52 0 0 /ticket/ticketPicked/16461 5008 60081 0 0 /ticket/ticketPicked/15636 7 78 0 0 /ticket/fetch-messages/17488 76 1606 0 0 /ticket/close-ticket/15784 1 52 0 0 /ticket/close-ticket/17625 1 52 0 0 /ticket/my-ticket/16906 1 33089 0 0 /ticket/my-ticket/16357 1 33102 0 0 /ticket/fetch-messages/16931 20 396 0 0 /ticket/close-ticket/16589 1 52 0 0 /ticket/fetch-messages/17723 418 29498 0 0 /ticket/ticketPicked/16168 3513 42156 0 0 /ticket/fetch-messages/15201 391 16662 0 0 /ticket/my-assigned-tickets/16937 4 139239 0 0 /ticket/my-ticket/15950 1 33110 0 0 /ticket/ticketClosed/16843 3 24 0 0 /ticket/fetch-messages/15270 23088 3817309 0 2 /ticket/my-assigned-tickets/15601 2 69590 0 0 /ticket/checkTicketElapsedTime/17533 1 327 0 0 /ticket/my-assigned-tickets/15732 2 69414 0 0 /ticket/checkTicketElapsedTime/16721 2 794 0 0 /ticket/ticketClosed/16269 996 11993 0 0 /ticket/checkTicketElapsedTime/13631 1 315 0 0 /ticket/close-ticket/16143 1 52 0 0 /ticket/checkTicketElapsedTime/15515 1 379 0 0 /ticket/my-assigned-tickets/15356 3 104163 0 0 /ticket/my-ticket/15802 1 33076 0 0 /ticket/ticketClosed/17378 36 432 0 0 /ticket/close-ticket/16811 1 52 0 0 /user/19360 8 304 0 0 /ticket/ticketPicked/17394 81 970 0 0 /user/1993 3 114 0 0 /ticket/my-ticket/17459 1 33070 0 0 /roles/assignment/19752 3 143131 0 0 /ticket/close-ticket/15508 1 52 0 0 /ticket/close-ticket/17204 1 52 0 0 /ticket/fetch-messages/15451 36 726 0 0 /ticket/my-assigned-tickets/17126 2 69394 0 0 /ticket/ticketPicked/16820 79 952 0 1 /ticket/my-assigned-tickets/17443 2 69392 0 0 /ticket/fetch-messages/17565 321 7040 0 0 /ticket/checkTicketElapsedTime/15974 1 401 0 0 /ticket/checkTicketElapsedTime/16761 1 328 0 0 /ticket/checkTicketElapsedTime/16778 1 381 0 0 /ticket/my-assigned-tickets/16022 3 104159 0 0 /ticket/ticketClosed/17472 3 36 0 0 /ticket/my-ticket/15314 1 33080 0 0 /ticket/close-ticket/16084 1 52 0 0 /ticket/close-ticket/16627 1 52 0 0 /ticket/ticketClosed/15630 3794 45528 0 0 /ticket/checkTicketElapsedTime/16454 1 327 0 0 /ticket/fetch-messages/16038 33 682 0 0 /ticket/my-assigned-tickets/16747 3 104450 0 0 /ticket/my-assigned-tickets/16551 2 69426 0 0 /ticket/checkTicketElapsedTime/16718 1 402 0 0 /ticket/ticketClosed/15585 3 36 0 0 /ticket/ticketClosed/15236 106 1294 0 0 /ticket/checkTicketElapsedTime/16016 1 319 0 0 /ticket/fetch-messages/15784 126 15820 0 0 /ticket/my-assigned-tickets/17169 3 104204 0 0 /ticket/checkTicketElapsedTime/15635 2 660 0 0 /ticket/my-ticket/16736 1 33067 0 0 /ticket/ticketPicked/16499 8 104 0 0 /ticket/ticketPicked/16455 9 102 0 0 /ticket/fetch-messages/16571 28 616 0 0 /ticket/my-ticket/17107 1 31631 0 0 /ticket/ticketPicked/16271 1064 12774 0 0 /ticket/close-ticket/17075 1 52 0 0 /ticket/checkTicketElapsedTime/17194 1 321 0 0 /ticket/fetch-messages/17526 90 6878 0 0 /ticket/checkTicketElapsedTime/17594 1 327 0 0 /ticket/close-ticket/15434 1 52 0 0 /ticket/ticketPicked/17334 6 90 0 0 /ticket/ticketClosed/17151 3 24 0 0 /ticket/ticketClosed/16048 1615 19380 0 0 /ticket/my-assigned-tickets/16133 3 104171 0 0 /ticket/ticketPicked/17220 11 148 0 0 /ticket/fetch-messages/17282 54 1290 0 0 /ticket/fetch-messages/15629 15161 333542 0 0 /ticket/my-ticket/17079 1 33100 0 0 /ticket/close-ticket/16771 1 52 0 0 /ticket/my-ticket/17342 1 33121 0 0 /ticket/ticketPicked/17155 7 90 0 0 /ticket/ticketClosed/17185 2 24 0 0 /ticket/my-assigned-tickets/16156 3 104143 0 0 /ticket/ticketPicked/15942 7 78 0 0 /ticket/close-ticket/15197 1 52 0 0 /ticket/close-ticket/15440 1 52 0 0 /ticket/close-ticket/17291 1 52 0 0 /ticket/fetch-messages/16740 47126 2657973 0 0 /ticket/ticketPicked/15837 23 294 0 0 /ticket/ticketPicked/16175 1881 22581 0 0 /ticket/my-assigned-tickets/16213 3 104203 0 0 /ticket/ticketPicked/17631 1252 15033 0 0 /ticket/my-ticket/16936 1 31673 0 0 /ticket/my-ticket/17675 1 33114 0 0 /sla/getSLAperCategory/287 8 1808 0 0 /ticket/update/16027 1 58 0 0 /ticket/ticketPicked/16553 19 234 0 0 /ticket/fetch-messages/17636 2668 58674 0 0 /ticket/ticketPicked/15295 54 660 0 0 /ticket/ticketClosed/16500 2 24 0 0 /ticket/close-ticket/16196 1 52 0 0 /ticket/ticketPicked/17408 9 114 0 0 /ticket/my-assigned-tickets/16735 3 104186 0 0 /ticket/close-ticket/17301 1 52 0 0 /ticket/fetch-messages/16675 31 638 0 0 /ticket/close-ticket/17072 1 52 0 0 /ticket/ticketClosed/16130 2 24 0 0 /ticket/close-ticket/17273 1 52 0 0 /ticket/my-ticket/16697 1 33127 0 0 /ticket/my-assigned-tickets/16293 3 104184 0 0 /ticket/my-ticket/16582 1 33099 0 0 /ticket/close-ticket/17296 1 52 0 0 /ticket/my-ticket/16253 1 33102 0 0 /ticket/ticketPicked/17160 12272 147264 0 0 /ticket/update/15490 1 58 0 0 /ticket/fetch-messages/17038 546 146349 0 0 /ticket/my-ticket/16534 5 166270 0 0 /ticket/my-assigned-tickets/15759 3 104185 0 0 /ticket/my-assigned-tickets/16062 2 69542 0 0 /ticket/checkTicketElapsedTime/17355 1 319 0 0 /ticket/checkTicketElapsedTime/16293 1 322 0 0 /ticket/my-ticket/15750 1 33080 0 0 /ticket/fetch-messages/17324 102 2200 0 0 /ticket/my-assigned-tickets/17469 2 69284 0 0 /ticket/close-ticket/15612 1 52 0 0 /ticket/ticketPicked/16731 24 306 0 0 /ticket/checkTicketElapsedTime/17254 27 8976 0 0 /ticket/ticketPicked/17215 17 216 0 0 /ticket/fetch-messages/17314 28 484 0 0 /ticket/my-ticket/17088 1 33128 0 0 /ticket/checkTicketElapsedTime/15718 1 325 0 0 /ticket/checkTicketElapsedTime/16878 1 317 0 0 /ticket/ticketPicked/15191 725 8700 0 0 /ticket/my-assigned-tickets/17194 2 69610 0 0 /user/329 12 456 0 0 /ticket/close-ticket/17222 1 52 0 0 /ticket/my-assigned-tickets/15233 3 104137 0 0 /ticket/my-assigned-tickets/13481 3 104388 0 0 /ticket/ticketPicked/17619 2781 33372 0 0 /ticket/my-assigned-tickets/17061 3 104145 0 0 /ticket/my-ticket/15247 1 33071 0 0 /ticket/checkTicketElapsedTime/17102 2 676 0 0 /ticket/my-ticket/16056 1 33098 0 0 /ticket/my-assigned-tickets/17512 3 104530 0 0 /ticket/close-ticket/17105 1 52 0 0 /ticket/my-assigned-tickets/15879 3 104142 0 0 /ticket/close-ticket/15593 1 52 0 0 /ticket/my-assigned-tickets/16399 2 69602 0 0 /ticket/my-ticket/17360 1 33089 0 0 /ticket/checkTicketElapsedTime/16384 1 318 0 0 /ticket/ticketClosed/15430 3 36 0 0 /ticket/my-ticket/16706 1 33067 0 0 /users-list/329 5 200135 0 0 /ticket/my-assigned-tickets/15512 3 104202 0 0 /ticket/checkTicketElapsedTime/16591 1 336 0 0 /ticket/my-ticket/17654 1 33094 0 0 /ticket/ticketClosed/16856 102 1272 0 0 /ticket/fetch-messages/13563 27 572 0 0 /ticket/checkTicketElapsedTime/17370 3 1004 0 0 /ticket/close-ticket/14905 1 52 0 0 /ticket/checkTicketElapsedTime/17607 1 322 0 0 /ticket/close-ticket/15790 1 52 0 0 /ticket/my-ticket/17137 1 33101 0 0 /ticket/ticketPicked/15203 34 426 0 0 /ticket/ticketClosed/17540 720 8640 0 0 /ticket/my-assigned-tickets/17524 3 104564 0 0 /ticket/ticketClosed/16432 841 10152 0 0 /ticket/close-ticket/16241 1 52 0 0 /ticket/fetch-messages/16278 32 682 0 0 /ticket/my-assigned-tickets/15379 3 104156 0 0 /ticket/ticketClosed/17643 173 2064 0 0 /ticket/close-ticket/15219 1 52 0 0 /ticket/fetch-messages/15719 27 594 0 0 /ticket/checkTicketElapsedTime/16088 1 324 0 0 /ticket/fetch-messages/15750 457 10010 0 0 /ticket/close-ticket/17487 1 52 0 0 /ticket/my-assigned-tickets/16086 4 140190 0 0 /ticket/ticketClosed/15767 75 888 0 0 /ticket/ticketPicked/16155 305 3678 0 0 /ticket/fetch-messages/17573 20 440 0 0 /ticket/close-ticket/16704 1 52 0 0 /ticket/my-assigned-tickets/15831 3 104144 0 0 /ticket/update/17531 1 58 0 0 /ticket/my-ticket/15884 1 33103 0 0 /ticket/my-assigned-tickets/17297 3 104288 0 0 /ticket/fetch-messages/15549 62 1342 0 0 /ticket/checkTicketElapsedTime/17451 1 381 0 0 /ticket/close-ticket/17099 1 52 0 0 /ticket/my-ticket/16899 1 33133 0 0 /ticket/close-ticket/16072 1 52 0 0 /ticket/my-ticket/15832 1 33074 0 0 /ticket/my-assigned-tickets/15911 3 104219 0 0 /ticket/fetch-messages/17091 384 9482 0 0 /ticket/my-ticket/16371 1 33091 0 0 /user/26 84 2436 0 0 /ticket/ticketClosed/16357 4 36 0 0 /ticket/ticketPicked/15528 8 102 0 0 /ticket/fetch-messages/15435 11 242 0 0 /ticket/fetch-messages/16294 6 132 0 0 /ticket/my-ticket/16328 1 33089 0 0 /users-list/5820 3 119370 0 0 /ticket/fetch-messages/16563 73 1825 0 0 /roles/assignment/19745 2 95401 0 0 /ticket/fetch-messages/15426 155 3410 0 0 /ticket/close-ticket/17000 1 52 0 0 /ticket/ticketClosed/16217 8 84 0 0 /ticket/ticketPicked/16983 2832 33984 0 0 /ticket/checkTicketElapsedTime/15731 1 383 0 0 /ticket/checkTicketElapsedTime/16004 1 388 0 0 /ticket/ticketPicked/15773 7 90 0 0 /ticket/ticketClosed/16657 3 24 0 0 /ticket/my-ticket/16677 1 33118 0 0 /ticket/update/15530 1 58 0 0 /ticket/my-assigned-tickets/17122 2 69608 0 0 /ticket/ticketClosed/13404 1 31 0 0 /ticket/checkTicketElapsedTime/16263 2 664 0 0 /ticket/close-ticket/15638 1 52 0 0 /ticket/my-assigned-tickets/17535 3 104202 0 0 /sla/getSLAperCategory/223 71 15123 0 0 /ticket/ticketPicked/15615 4 66 0 0 /ticket/ticketPicked/17460 7 90 0 0 /ticket/close-ticket/16607 1 52 0 0 /ticket/ticketPicked/15423 16 202 0 0 /ticket/ticketClosed/15751 80 948 0 0 /ticket/ticketClosed/16857 3 36 0 0 /ticket/my-assigned-tickets/15836 3 104144 0 0 /ticket/ticketClosed/17207 28366 340417 0 0 /ticket/ticketPicked/15893 8 114 0 0 /ticket/ticketClosed/16969 5568 66816 0 0 /ticket/fetch-messages/16517 10136 222970 0 0 /ticket/close-ticket/17229 1 52 0 0 /ticket/fetch-messages/15135 26783 7686434 0 0 /ticket/ticketPicked/17520 21 297 0 0 /ticket/ticketPicked/16602 6 66 0 0 /ticket/checkTicketElapsedTime/15552 1 396 0 0 /ticket/checkTicketElapsedTime/16516 2 664 0 0 /ticket/ticketClosed/16679 2 12 0 0 /ticket/fetch-messages/17541 8888 222150 0 0 /ticket/fetch-messages/16422 9429 301534 0 0 /ticket/ticketClosed/15577 1275 15372 0 0 /ticket/my-ticket/16753 1 33111 0 0 /ticket/my-ticket/17099 1 33083 0 0 /ticket/update/17729 1 58 0 0 /ticket/checkTicketElapsedTime/15755 1 393 0 0 /user/7041 1 38 0 0 /ticket/my-assigned-tickets/16355 3 104305 0 0 /ticket/my-ticket/16003 1 33073 0 0 /ticket/checkTicketElapsedTime/15702 2 776 0 0 /ticket/my-assigned-tickets/17096 3 104181 0 0 /ticket/ticketPicked/15683 212 2538 0 0 /ticket/close-ticket/17237 1 52 0 0 /ticket/fetch-messages/15760 179 3872 0 0 /ticket/fetch-messages/17123 396 41072 0 0 /ticket/close-ticket/17664 1 52 0 0 /sla/getSLAperCategory/113 4 856 0 0 /ticket/ticketPicked/16917 8 90 0 0 /ticket/my-ticket/15686 1 31609 0 0 /ticket/checkTicketElapsedTime/17186 1 319 0 0 /ticket/my-assigned-tickets/15229 3 104183 0 0 /ticket/ticketPicked/17119 32 393 0 0 /ticket/ticketPicked/16340 2679 32196 0 0 /ticket/close-ticket/16776 1 52 0 0 /ticket/checkTicketElapsedTime/15713 1 326 0 0 /ticket/ticketPicked/16624 56 690 0 0 /ticket/checkTicketElapsedTime/16236 2 780 0 0 /user/19374 11 418 0 0 /ticket/ticketPicked/15315 8 92 0 0 /ticket/checkTicketElapsedTime/17324 1 375 0 0 /ticket/close-ticket/17140 1 52 0 0 /ticket/my-ticket/15250 1 33081 0 0 /ticket/ticketPicked/17099 7 102 0 0 /ticket/my-ticket/17695 2 63295 0 0 /ticket/my-assigned-tickets/16449 3 104184 0 0 /ticket/my-assigned-tickets/17191 3 104143 0 0 /ticket/ticketClosed/16543 4 48 0 0 /ticket/close-ticket/17218 1 52 0 0 /ticket/checkTicketElapsedTime/16823 1 318 0 0 /ticket/my-ticket/7546 1 33746 0 0 /ticket/checkTicketElapsedTime/16113 3 1162 0 0 /ticket/my-ticket/16135 1 33132 0 0 /ticket/checkTicketElapsedTime/17085 1 331 0 0 /ticket/fetch-messages/16794 64 1575 0 0 /ticket/ticketClosed/16101 1 12 0 0 /ticket/close-ticket/16990 1 52 0 0 /ticket/my-ticket/16206 1 33065 0 0 /ticket/close-ticket/17307 1 52 0 0 /ticket/fetch-messages/15702 35432 7835371 0 0 /ticket/my-ticket/15747 1 33088 0 0 /ticket/checkTicketElapsedTime/17403 1 319 0 0 /ticket/close-ticket/15204 1 52 0 0 /ticket/close-ticket/16738 1 52 0 0 /ticket/ticketPicked/17127 54 660 0 0 /ticket/close-ticket/17308 1 52 0 0 /ticket/my-assigned-tickets/16612 3 104088 0 0 /ticket/close-ticket/16680 1 52 0 0 /ticket/my-ticket/16879 1 33067 0 0 /ticket/checkTicketElapsedTime/15202 1 329 0 0 /ticket/close-ticket/16503 1 52 0 0 /ticket/my-assigned-tickets/17621 3 104137 0 0 /ticket/ticketPicked/17627 11 144 0 0 /ticket/my-ticket/15965 1 33082 0 0 /ticket/checkTicketElapsedTime/15673 1 323 0 0 /ticket/my-assigned-tickets/17181 3 103964 0 0 /ticket/fetch-messages/15783 5902 129844 0 0 /ticket/checkTicketElapsedTime/16068 1 386 0 0 /ticket/my-ticket/16391 1 33065 0 0 /ticket/close-ticket/17233 1 52 0 0 /ticket/ticketClosed/16577 3 36 0 0 /ticket/update/17474 1 58 0 0 /ticket/my-assigned-tickets/16528 3 104171 0 0 /ticket/fetch-messages/16728 1127 375028 0 0 /ticket/ticketClosed/16516 5 108 0 0 /ticket/fetch-messages/16513 48 968 0 0 /ticket/checkTicketElapsedTime/16073 1 386 0 0 /ticket/fetch-messages/16680 21 462 0 0 /ticket/my-ticket/15324 1 33080 0 0 /ticket/my-assigned-tickets/16604 3 104165 0 0 /ticket/ticketClosed/15973 3 36 0 0 /ticket/ticketPicked/17278 4 66 0 0 /user/19741 2 76 0 0 /ticket/my-ticket/16888 1 31989 0 0 /ticket/fetch-messages/15637 17 352 0 0 /ticket/checkTicketElapsedTime/17043 1 382 0 0 /ticket/ticketClosed/16712 3 36 0 0 /ticket/checkTicketElapsedTime/17652 1 318 0 0 /ticket/ticketClosed/16255 9739 116868 0 0 /ticket/ticketPicked/16779 11059 132717 0 0 /ticket/my-ticket/17501 1 33097 0 0 /ticket/fetch-messages/15356 2184 48026 0 0 /ticket/ticketClosed/15396 3 36 0 0 /ticket/ticketClosed/16746 3 36 0 0 /ticket/fetch-messages/15018 124 18586 0 0 /ticket/checkTicketElapsedTime/17328 2 644 0 0 /ticket/fetch-messages/17237 4026 88572 0 0 /ticket/ticketPicked/15164 5 78 0 0 /ticket/fetch-messages/15958 40 836 0 0 /ticket/ticketPicked/15454 10 138 0 0 /ticket/close-ticket/16755 1 52 0 0 /ticket/close-ticket/16497 1 52 0 0 /ticket/my-ticket/15615 1 33075 0 0 /ticket/checkTicketElapsedTime/16461 1 322 0 0 /ticket/checkTicketElapsedTime/15371 1 317 0 0 /ticket/checkTicketElapsedTime/16171 2 775 0 0 /ticket/checkTicketElapsedTime/17356 2 794 0 0 /ticket/my-ticket/17374 5 165925 0 0 /ticket/my-assigned-tickets/16950 3 104213 0 0 /ticket/my-assigned-tickets/17397 2 69336 0 0 /ticket/my-assigned-tickets/16103 3 104125 0 0 /ticket/fetch-messages/16179 2907 66861 0 1 /ticket/checkTicketElapsedTime/17058 1 382 0 0 /ticket/fetch-messages/14153 62 17236 0 0 /ticket/my-assigned-tickets/15111 2 69340 0 0 /ticket/my-ticket/16033 1 33094 0 0 /ticket/close-ticket/16448 1 52 0 0 /ticket/ticketPicked/16991 137 1662 0 0 /ticket/ticketClosed/16930 5 60 0 0 /ticket/my-ticket/15508 2 66168 0 0 /ticket/ticket-message/16609 1 0 0 0 /ticket/close-ticket/16182 1 52 0 0 /ticket/my-assigned-tickets/16180 3 104212 0 0 /ticket/my-ticket/17580 1 33081 0 0 /sla/getSLAperCategory/160 6 1272 0 0 /ticket/ticketPicked/16040 19 246 0 0 /ticket/ticketPicked/15580 123 1485 0 0 /ticket/checkTicketElapsedTime/16374 2 637 0 0 /ticket/ticketPicked/15165 21 261 0 0 /ticket/my-assigned-tickets/16620 2 69558 0 0 /ticket/fetch-messages/17043 37 814 0 0 /ticket/my-assigned-tickets/15365 2 69338 0 0 /ticket/my-ticket/15765 1 33085 0 0 /ticket/close-ticket/15706 1 52 0 0 /ticket/fetch-messages/15298 86 1892 0 0 /ticket/ticketPicked/17351 11 126 0 0 /ticket/ticketClosed/16925 4 48 0 0 /ticket/checkTicketElapsedTime/16932 1 318 0 0 /ticket/ticketClosed/15495 3 36 0 0 /ticket/ticketPicked/16956 483 5814 0 0 /ticket/fetch-messages/17441 30 700 0 0 /ticket/fetch-messages/15374 7551 1085995 0 0 /ticket/close-ticket/16707 1 52 0 0 /ticket/ticketPicked/16161 1277 15333 0 0 /ticket/close-ticket/15554 1 52 0 0 /ticket/fetch-messages/16616 986 25366 0 0 /ticket/close-ticket/15803 1 52 0 0 /ticket/checkTicketElapsedTime/16181 1 331 0 0 /ticket/ticketClosed/16986 4 48 0 0 /ticket/my-ticket/16651 8 253163 0 0 /ticket/close-ticket/16625 1 52 0 0 /ticket/my-ticket/16496 2 66236 0 0 /ticket/ticketClosed/17375 10 120 0 0 /ticket/my-ticket/16340 1 31614 0 0 /sla/getSLAperCategory/128 2 422 0 0 /ticket/ticketClosed/17659 2 24 0 0 /ticket/my-ticket/15947 1 33088 0 0 /ticket/my-assigned-tickets/17350 3 105514 0 0 /ticket/my-assigned-tickets/16784 2 69366 0 0 /ticket/ticketPicked/16674 8 123 0 0 /ticket/checkTicketElapsedTime/15121 1 379 0 0 /ticket/ticketPicked/17228 9 130 0 0 /ticket/close-ticket/16429 1 52 0 0 /ticket/transfer-ticket/16113 1 21 0 0 /ticket/checkTicketElapsedTime/17435 1 323 0 0 /ticket/ticketClosed/16933 4 48 0 0 /ticket/close-ticket/15683 1 52 0 0 /ticket/ticketPicked/15252 9 132 0 0 /ticket/my-assigned-tickets/16716 3 104258 0 0 /ticket/fetch-messages/17341 6 132 0 0 /ticket/close-ticket/15822 1 52 0 0 /ticket/fetch-messages/15404 129 2816 0 0 /ticket/my-ticket/16953 1 31598 0 0 /ticket/close-ticket/17490 1 52 0 0 /ticket/fetch-messages/16581 18 352 0 0 /ticket/ticketPicked/17558 37 441 0 0 /ticket/my-assigned-tickets/15787 3 69323 0 0 /ticket/fetch-messages/17638 5265 115808 0 0 /ticket/ticketPicked/15881 9 114 0 0 /ticket/my-ticket/17355 1 33091 0 0 /ticket/my-assigned-tickets/16762 2 69288 0 0 /ticket/my-assigned-tickets/16623 2 69346 0 0 /ticket/my-ticket/17531 1 31632 0 0 /ticket/my-assigned-tickets/17011 2 69382 0 0 /ticket/my-assigned-tickets/15338 2 69422 0 0 /ticket/fetch-messages/17147 17 330 0 0 /ticket/ticketClosed/17601 1 12 0 0 /ticket/fetch-messages/17459 24 506 0 0 /ticket/ticketClosed/16938 817 9851 0 0 /ticket/fetch-messages/16286 4353 95744 0 0 /ticket/checkTicketElapsedTime/15488 1 325 0 0 /user/27 66 1914 0 0 /ticket/ticketClosed/16716 3 36 0 0 /ticket/my-ticket/16236 2 66138 0 0 /ticket/fetch-messages/16988 42526 935572 0 0 /users-list/1912 1 39389 0 0 /ticket/checkTicketElapsedTime/16375 1 318 0 0 /ticket/fetch-messages/15693 33 726 0 0 /ticket/my-ticket/16105 1 33071 0 0 /ticket/ticketClosed/7546 11 132 0 0 /ticket/my-assigned-tickets/16090 3 104219 0 0 /ticket/fetch-messages/16668 32 660 0 0 /ticket/ticketPicked/17279 593 7134 0 0 /ticket/checkTicketElapsedTime/15366 1 321 0 0 /ticket/ticketPicked/15147 13 165 0 0 /ticket/close-ticket/17256 1 52 0 0 /ticket/my-assigned-tickets/17237 3 104049 0 0 /ticket/my-assigned-tickets/15320 2 69630 0 0 /ticket/close-ticket/16952 1 52 0 0 /ticket/my-assigned-tickets/15666 3 104203 0 0 /ticket/ticketClosed/16906 5 48 0 0 /ticket/my-assigned-tickets/16297 1 34807 0 0 /ticket/close-ticket/17197 1 52 0 0 /ticket/ticketClosed/15313 6 60 0 0 /ticket/my-assigned-tickets/16044 3 104145 0 0 /ticket/close-ticket/17536 1 52 0 0 /ticket/close-ticket/16605 1 52 0 0 /ticket/checkTicketElapsedTime/16074 1 322 0 0 /ticket/ticketPicked/16237 6 78 0 0 /ticket/ticketPicked/17191 10 140 0 0 /ticket/my-ticket/16362 1 33108 0 0 /ticket/my-assigned-tickets/17557 2 69426 0 0 /ticket/fetch-messages/15678 140 3058 0 0 /ticket/ticketPicked/17384 2431 29190 0 0 /ticket/my-ticket/16318 1 33151 0 0 /ticket/my-assigned-tickets/15916 3 104234 0 0 /ticket/ticketPicked/17013 901 10780 0 0 /ticket/ticketPicked/16431 348 4185 0 0 /ticket/checkTicketElapsedTime/15903 1 336 0 0 /ticket/my-assigned-tickets/15686 2 69344 0 0 /ticket/my-assigned-tickets/16088 2 69336 0 0 /ticket/ticketClosed/17233 1 12 0 0 /ticket/ticketPicked/17165 4 57 0 0 /ticket/my-assigned-tickets/16713 3 104106 0 0 /ticket/fetch-messages/16267 976 21450 0 0 /ticket/checkTicketElapsedTime/16613 1 330 0 0 /ticket/fetch-messages/17539 67 1576 0 0 /ticket/my-ticket/16688 1 33081 0 0 /ticket/checkTicketElapsedTime/15235 1 325 0 0 /ticket/my-assigned-tickets/16146 3 104273 0 0 /ticket/close-ticket/17427 1 52 0 0 /ticket/checkTicketElapsedTime/15240 1 332 0 0 /ticket/fetch-messages/16590 30 572 0 0 /ticket/close-ticket/15745 1 52 0 0 /ticket/checkTicketElapsedTime/15806 2 782 0 0 /ticket/ticketPicked/16753 9 126 0 0 /user/4591 4 152 0 0 /ticket/close-ticket/17575 1 52 0 0 /ticket/ticketPicked/17137 11 141 0 0 /ticket/fetch-messages/16774 65 1469 0 0 /ticket/close-ticket/16031 1 52 0 0 /ticket/ticketClosed/16988 545 6581 0 0 /ticket/my-ticket/17097 1 33098 0 0 /ticket/close-ticket/16203 1 52 0 0 /ticket/my-assigned-tickets/15932 3 104267 0 0 /ticket/ticketClosed/15592 3 36 0 0 /ticket/ticketPicked/16732 8 104 0 0 /ticket/update/15626 1 58 0 0 /ticket/ticketPicked/16762 16287 195444 0 0 /ticket/fetch-messages/15725 8983 2488524 0 0 /ticket/ticketPicked/15906 9 106 0 0 /ticket/ticketPicked/15825 122 1464 0 0 /ticket/checkTicketElapsedTime/16377 3 1030 0 0 /ticket/my-ticket/15815 1 33120 0 0 /ticket/checkTicketElapsedTime/16234 2 780 0 0 /ticket/my-assigned-tickets/16100 4 138914 0 0 /ticket/my-ticket/16536 1 33077 0 0 /ticket/fetch-messages/15462 41644 916168 0 0 /user/1698 2 76 0 0 /ticket/my-assigned-tickets/16431 2 69646 0 0 /ticket/checkTicketElapsedTime/15374 2 652 0 0 /ticket/fetch-messages/16807 42 880 0 0 /ticket/my-assigned-tickets/15881 3 104184 0 0 /ticket/ticketPicked/17503 9 108 0 0 /ticket/ticketPicked/17256 12 153 0 0 /ticket/close-ticket/14197 1 52 0 0 /ticket/my-ticket/16075 1 31797 0 0 /ticket/fetch-messages/16053 4466 633747 0 0 /ticket/ticketPicked/17487 9 118 0 0 /ticket/my-assigned-tickets/16094 2 69670 0 0 /ticket/checkTicketElapsedTime/15746 1 396 0 0 /ticket/ticketPicked/17537 31 390 0 0 /ticket/fetch-messages/15717 28 594 0 0 /ticket/my-ticket/16982 1 31673 0 0 /ticket/ticketClosed/15660 144 1728 0 0 /sla 3 74520 0 0 /ticket/ticketPicked/15488 8 114 0 0 /ticket/ticketPicked/15551 224 2712 0 0 /ticket/my-assigned-tickets/16754 3 104246 0 0 /ticket/my-ticket/17231 1 33070 0 0 /ticket/my-ticket/16934 1 33089 0 0 /sla/getSLAperCategory/130 3 651 0 0 /ticket/ticketPicked/14081 5 78 0 0 /ticket/close-ticket/15788 1 52 0 0 /ticket/checkTicketElapsedTime/17241 2 649 0 0 /ticket/fetch-messages/15721 1915 1350291 0 0 /ticket/my-assigned-tickets/16632 3 104120 0 0 /ticket/fetch-messages/17173 18 330 0 0 /ticket/close-ticket/15915 1 52 0 0 /ticket/my-ticket/16679 1 33078 0 0 /ticket/my-assigned-tickets/16702 2 69391 0 0 /ticket/my-ticket/15411 1 31596 0 0 /ticket/close-ticket/16628 1 52 0 0 /users-list/1965 1 39389 0 0 /ticket/ticketPicked/17686 8253 99072 0 0 /ticket/ticketPicked/17315 2403 28835 0 0 /ticket/close-ticket/16531 1 52 0 0 /ticket/my-assigned-tickets/16972 3 104203 0 0 /ticket/ticketPicked/15263 7 81 0 0 /ticket/close-ticket/15466 1 52 0 0 /ticket/checkTicketElapsedTime/15654 2 676 0 0 /ticket/ticketPicked/15768 38 477 0 0 /ticket/ticketClosed/16964 3 36 0 0 /ticket/my-assigned-tickets/17308 3 104155 0 0 /ticket/close-ticket/15746 1 52 0 0 /ticket/my-ticket/15886 1 33072 0 0 /ticket/ticketPicked/17668 9 108 0 0 /ticket/fetch-messages/17586 14 264 0 0 /ticket/update/16492 1 58 0 0 /ticket/close-ticket/17473 1 52 0 0 /ticket/close-ticket/15514 1 52 0 0 /task 32 717719 0 0 /ticket/close-ticket/17519 1 52 0 0 /ticket/ticketPicked/17522 331 3978 0 0 /ticket/ticketPicked/17117 34 426 0 0 /ticket/checkTicketElapsedTime/16626 1 324 0 0 /ticket/ticketClosed/16799 3 36 0 0 /ticket/close-ticket/15385 1 52 0 0 /ticket/my-assigned-tickets/16918 3 104155 0 0 /ticket/ticketClosed/15909 2 24 0 0 /ticket/my-assigned-tickets/17362 3 104245 0 0 /ticket/my-assigned-tickets/15197 4 139598 0 0 /ticket/my-ticket/188 10 228882 0 0 /ticket/fetch-messages/17364 43 836 0 0 /users-list/7101 3 120984 0 0 /ticket/ticketClosed/17186 7 84 0 0 /ticket/ticketClosed/16815 2 24 0 0 /ticket/close-ticket/16604 1 52 0 0 /ticket/fetch-messages/17505 68 1474 0 0 /ticket/my-assigned-tickets/16859 3 104261 0 0 /ticket/close-ticket/15948 1 52 0 0 /ticket/ticketClosed/17094 149 1788 0 0 /ticket/fetch-messages/17406 20 352 0 0 /ticket/checkTicketElapsedTime/15453 1 319 0 0 /ticket/fetch-messages/15547 60 1254 0 0 /ticket/ticketClosed/15974 267 3192 0 0 /ticket/fetch-messages/15740 104 2266 0 0 /ticket/ticketClosed/16627 10 120 0 0 /ticket/checkTicketElapsedTime/16367 1 345 0 0 /ticket/my-ticket/16877 1 33059 0 0 /ticket/my-assigned-tickets/17415 3 104169 0 0 /ticket/ticketClosed/16068 32 384 0 0 /ticket/checkTicketElapsedTime/15498 1 321 0 0 /ticket/my-assigned-tickets/17556 2 69408 0 0 /ticket/my-ticket/15208 1 33114 0 0 /ticket/fetch-messages/15260 3133 68926 0 0 /ticket/checkTicketElapsedTime/17529 1 324 0 0 /ticket/ticketClosed/15622 8 84 0 0 /ticket/ticketPicked/16409 61 750 0 0 /ticket/checkTicketElapsedTime/15858 1 381 0 0 /ticket/fetch-messages/15566 42 1000 0 0 /ticket/close-ticket/16591 1 52 0 0 /ticket/ticketClosed/16172 5 60 0 0 /ticket/close-ticket/15237 1 52 0 0 /ticket/my-ticket/17280 2 63212 0 0 /ticket/checkTicketElapsedTime/15495 1 318 0 0 /ticket/fetch-messages/16664 12935 284548 0 0 /ticket/ticketPicked/16070 20 258 0 0 /ticket/ticketClosed/15530 1621 19452 0 0 /ticket/my-ticket/15463 1 33170 0 0 /ticket/close-ticket/16997 1 52 0 0 /ticket/my-ticket/16054 1 33092 0 0 /ticket/ticketPicked/15219 1212 14568 0 0 /ticket/fetch-messages/16949 29 594 0 0 /ticket/ticketClosed/15291 9 187 0 0 /ticket/my-assigned-tickets/16517 2 69486 0 0 /ticket/ticketPicked/17296 87 1062 0 0 /ticket/checkTicketElapsedTime/16593 1 314 0 0 /ticket/fetch-messages/16874 291 69859 0 0 /ticket/my-ticket/17491 1 33108 0 0 /ticket/ticketPicked/15110 1 21 0 0 /ticket/my-ticket/15749 1 33073 0 0 /ticket/my-ticket/17656 1 33074 0 0 /ticket/my-ticket/16704 2 66515 0 0 /ticket/fetch-messages/15932 39 875 0 0 /ticket/close-ticket/17058 1 52 0 0 /ticket/ticketClosed/17641 3 36 0 0 /ticket/my-assigned-tickets/16646 7 245290 0 0 /ticket/close-ticket/15815 1 52 0 0 /ticket/checkTicketElapsedTime/14081 1 316 0 0 /ticket/ticketPicked/15612 4 66 0 0 /ticket/ticketClosed/17307 5 48 0 0 /ticket/my-ticket/15385 3 99603 0 0 /ticket/ticketClosed/17396 7 84 0 0 /ticket/close-ticket/16408 1 52 0 0 /ticket/my-assigned-tickets/16678 3 104177 0 0 /ticket/fetch-messages/17192 67 1474 0 0 /ticket/my-ticket/17201 1 33084 0 0 /ticket/my-ticket/16904 1 33103 0 0 /ticket/ticketClosed/17399 7 84 0 0 /ticket/my-ticket/15949 1 33089 0 0 /ticket/checkTicketElapsedTime/15940 1 318 0 0 /ticket/ticketClosed/17061 3 24 0 0 /user/1047 3 114 0 0 /ticket/ticketPicked/16254 3922 47070 0 0 /ticket/ticketPicked/16313 8 105 0 0 /ticket/my-ticket/17396 1 33068 0 0 /ticket/ticketPicked/16076 1053 12633 0 0 /ticket/my-assigned-tickets/17037 4 139584 0 0 /ticket/checkTicketElapsedTime/16043 1 376 0 0 /ticket/ticketClosed/16429 152 1865 0 0 /ticket/my-ticket/17440 1 33101 0 0 /ticket/my-ticket/15498 1 33106 0 0 /ticket/ticketPicked/16446 9 126 0 0 /ticket/my-ticket/17110 1 33090 0 0 /ticket/fetch-messages/16325 16700 5751238 0 0 /ticket/my-assigned-tickets/15419 3 104167 0 0 /ticket/ticketPicked/16010 238 2856 0 0 /user/1109 3 114 0 0 /ticket/close-ticket/16985 1 52 0 0 /ticket/ticketClosed/15367 28 336 0 0 /ticket/ticketClosed/16872 7 106 0 0 /ticket/my-ticket/16122 1 33064 0 0 /ticket/my-ticket/16474 1 33078 0 0 /users-list/2572 14 561030 0 0 /ticket/close-ticket/16554 1 52 0 0 /ticket/ticketClosed/15888 4 48 0 0 /ticket/close-ticket/16794 1 52 0 0 /ticket/fetch-messages/16400 11 242 0 0 /ticket/checkTicketElapsedTime/17047 1 327 0 0 /ticket/ticketPicked/15865 10 120 0 0 /ticket/fetch-messages/15410 111 2420 0 0 /ticket/fetch-messages/17185 21 440 0 0 /ticket/close-ticket/17437 1 52 0 0 /ticket/checkTicketElapsedTime/16574 1 386 0 0 /ticket/checkTicketElapsedTime/17498 2 771 0 0 /ticket/ticketPicked/17412 8 90 0 0 /ticket/my-assigned-tickets/17540 3 104255 0 0 /ticket/ticketPicked/17065 28602 343236 0 0 /ticket/ticketPicked/17527 41 486 0 0 /ticket/my-assigned-tickets/17124 2 69348 0 0 /ticket/ticketPicked/16750 619 7440 0 0 /ticket/ticketClosed/17376 14 247 0 0 /ticket/my-assigned-tickets/16217 2 69482 0 0 /ticket/fetch-messages/15872 210 4576 0 0 /ticket/my-assigned-tickets/16229 3 104156 0 0 /ticket/ticketPicked/16785 118 1452 0 0 /ticket/ticketPicked/16599 8 108 0 0 /ticket/my-ticket/14900 1 33168 0 0 /ticket/close-ticket/15250 1 52 0 0 /ticket/checkTicketElapsedTime/16690 1 383 0 0 /ticket/fetch-messages/17647 98 2134 0 0 /ticket/fetch-messages/17527 123 2662 0 0 /ticket/close-ticket/15992 1 52 0 0 /ticket/close-ticket/17706 1 52 0 0 /ticket/ticketClosed/17240 416 5017 0 0 /ticket/ticketPicked/15044 36 471 0 0 /users/getUserAbility/19728 2 3663 0 0 /ticket/ticketPicked/15501 6693 80316 0 0 /ticket/fetch-messages/17017 366 8052 0 0 /ticket/fetch-messages/16121 65 1364 0 0 /ticket/ticketPicked/15932 11 144 0 0 /ticket/my-ticket/16506 1 33056 0 0 /ticket/my-assigned-tickets/17596 3 104129 0 0 /ticket/ticketPicked/17129 1732 20790 0 0 /ticket/ticketPicked/17077 13 174 0 0 /ticket/ticketPicked/15808 107 1288 0 0 /ticket/ticketPicked/15248 7 83 0 0 /ticket/checkTicketElapsedTime/16482 1 322 0 0 /ticket/fetch-messages/15966 25 440 0 0 /ticket/update/15222 1 58 0 0 /ticket/close-ticket/15414 1 52 0 0 /ticket/my-assigned-tickets/16471 2 69350 0 0 /ticket/fetch-messages/16619 431 37082 0 0 /ticket/fetch-messages/16218 10 220 0 0 /ticket/my-assigned-tickets/17377 3 104166 0 0 /ticket/fetch-messages/16955 47 1012 0 0 /ticket/ticketClosed/15636 1 0 0 0 /ticket/fetch-messages/15686 765 18963 0 0 /ticket/my-ticket/15238 1 31635 0 0 /ticket/ticketClosed/16900 4 36 0 0 /ticket/checkTicketElapsedTime/16973 1 318 0 0 /users-list/19361 4 162353 0 0 /ticket/my-assigned-tickets/17235 2 69320 0 0 /ticket/ticketPicked/16939 130 1566 0 0 /ticket/my-assigned-tickets/16433 3 104258 0 0 /ticket/checkTicketElapsedTime/17240 2 669 0 0 /ticket/my-assigned-tickets/16946 2 69364 0 0 /ticket/ticketPicked/16582 11 126 0 0 /ticket/fetch-messages/15826 282 41922 0 0 /ticket/checkTicketElapsedTime/17073 1 393 0 0 /ticket/my-ticket/15316 1 33079 0 0 /ticket/checkTicketElapsedTime/16380 1 381 0 0 /ticket/my-ticket/17418 1 33088 0 0 /ticket/my-ticket/16734 3 99258 0 0 /ticket/my-ticket/17462 1 33075 0 0 /ticket/my-ticket/16851 3 100276 0 0 /ticket/my-ticket/15190 1 31612 0 0 /ticket/my-ticket/17148 1 33079 0 0 /ticket/update/16703 1 58 0 0 /ticket/ticketPicked/15723 14851 178215 0 0 /ticket/my-assigned-tickets/17408 3 104209 0 0 /ticket/ticketClosed/15280 3 24 0 0 /ticket/ticketPicked/17309 16 203 0 0 /ticket/fetch-messages/15333 40 858 0 0 /ticket/my-ticket/16782 3 95117 0 0 /ticket/ticketPicked/17562 1622 19476 0 0 /ticket/my-assigned-tickets/16169 3 104163 0 0 /ticket/ticketPicked/15869 7 102 0 0 /ticket/ticketClosed/16219 54 648 0 0 /ticket/update/17727 1 58 0 0 /ticket/fetch-messages/17158 34225 855486 1 1 /ticket/close-ticket/17501 1 52 0 0 /ticket/my-assigned-tickets/17266 2 69395 0 0 /ticket/ticketClosed/17099 2 24 0 0 /ticket/checkTicketElapsedTime/16270 2 685 0 0 /ticket/my-assigned-tickets/15344 3 104155 0 0 /ticket/close-ticket/17053 1 52 0 0 /ticket/close-ticket/16130 1 52 0 0 /company-list/11 387 612234 0 0 /ticket/fetch-messages/16490 83 1814 0 0 /ticket/ticketPicked/16126 8 107 0 0 /ticket/my-assigned-tickets/17017 3 104205 0 0 /users-list/19754 5 203205 0 0 /ticket/my-assigned-tickets/16726 3 104867 0 0 /ticket/my-ticket/16173 1 33145 0 0 /user/2004 1 38 0 0 /ticket/ticketClosed/15315 3 24 0 0 /ticket/checkTicketElapsedTime/16046 1 325 0 0 /ticket/close-ticket/16061 1 52 0 0 /ticket/fetch-messages/17268 85 1870 0 0 /ticket/ticketPicked/17182 13 162 0 0 /ticket/close-ticket/16446 1 52 0 0 /ticket/fetch-messages/16040 29 638 0 0 /ticket/ticketPicked/16295 3 54 0 0 /ticket/ticketClosed/15923 1550 18588 0 0 /ticket/my-assigned-tickets/15894 3 104365 0 0 /ticket/close-ticket/16185 1 52 0 0 /ticket/fetch-messages/17057 234 5148 0 0 /ticket/my-ticket/16455 1 33080 0 0 /user/11132 18 684 0 0 /ticket/ticketPicked/17260 6005 72069 0 0 /ticket/checkTicketElapsedTime/17103 1 325 0 0 /ticket/ticketPicked/17126 5895 70749 0 0 /ticket/fetch-messages/16242 3590 513188 0 0 /ticket/fetch-messages/15388 66 1452 0 0 /ticket/ticketPicked/15224 7 95 0 0 /ticket/fetch-messages/15900 26 572 0 0 /ticket/close-ticket/16488 1 52 0 0 /ticket/checkTicketElapsedTime/16684 1 321 0 0 /ticket/my-assigned-tickets/15388 2 69399 0 0 /ticket/ticketPicked/15548 23 294 0 0 /ticket/my-ticket/16494 1 31593 0 0 /ticket/close-ticket/16826 1 52 0 0 /ticket/fetch-messages/16320 106 2266 0 0 /ticket/checkTicketElapsedTime/15420 1 374 0 0 /roles/assignment/265 2 95314 0 0 /ticket/my-ticket/17701 1 31602 0 0 /ticket/my-ticket/15489 4 133107 0 0 /ticket/close-ticket/16385 1 52 0 0 /ticket/fetch-messages/17011 25930 8220972 0 0 /ticket/checkTicketElapsedTime/16990 1 325 0 0 /ticket/fetch-messages/15769 191 4158 0 0 /ticket/ticketClosed/17288 2 12 0 0 /ticket/close-ticket/17569 1 52 0 0 /ticket/checkTicketElapsedTime/16124 2 643 0 0 /ticket/my-assigned-tickets/17076 3 104276 0 0 /ticket/ticketClosed/16853 109 1296 0 0 /ticket/my-ticket/15908 1 33107 0 0 /ticket/my-ticket/15825 4 132916 0 0 /ticket/ticketPicked/16559 29 468 0 0 /ticket/update/17107 1 58 0 0 /ticket/close-ticket/17653 1 52 0 0 /ticket/ticketPicked/15688 391 4728 0 0 /ticket/fetch-messages/15674 193 4316 0 0 /ticket/ticketClosed/16453 3 24 0 0 /user/2285 3 114 0 0 /ticket/checkTicketElapsedTime/15424 1 319 0 0 /ticket/ticketClosed/17066 2 12 0 0 /ticket/ticketPicked/16516 1980 23742 0 0 /ticket/fetch-messages/15983 11920 262218 0 0 /ticket/ticketClosed/15407 2 24 0 0 /ticket/checkTicketElapsedTime/17658 1 326 0 0 /ticket/close-ticket/15398 1 52 0 0 /ticket/ticketClosed/16345 3 24 0 0 /ticket/checkTicketElapsedTime/17460 1 375 0 0 /ticket/fetch-messages/16906 73 1449 0 0 /ticket/ticketPicked/17646 5 66 0 0 /ticket/fetch-messages/15319 13 286 0 0 /ticket/my-assigned-tickets/16691 2 69366 0 0 /ticket/ticketPicked/16423 2909 34888 0 0 /ticket/ticketClosed/15534 3 36 0 0 /ticket/close-ticket/17154 1 52 0 0 /ticket/ticketPicked/16517 9736 116829 0 0 /ticket/checkTicketElapsedTime/17308 1 376 0 0 /ticket/ticketClosed/15733 2 24 0 0 /ticket/ticketClosed/17167 26700 320400 1 0 /ticket/fetch-messages/16750 866 20894 0 0 /ticket/ticket-message/16646 1 0 0 0 /ticket/checkTicketElapsedTime/15215 1 346 0 0 /ticket/ticketClosed/15688 34 437 0 0 /ticket/my-ticket/17376 5 165870 0 0 /ticket/close-ticket/16303 1 52 0 0 /ticket/close-ticket/15836 1 52 0 0 /ticket/close-ticket/16807 1 52 0 0 /ticket/my-ticket/17633 1 33212 0 0 /ticket/my-assigned-tickets/15806 3 104570 0 0 /ticket/ticketClosed/15928 208 2496 0 0 /ticket/ticketClosed/15618 1 12 0 0 /ticket/checkTicketElapsedTime/15232 1 376 0 0 /ticket/ticketClosed/15473 4 48 0 0 /ticket/close-ticket/16823 1 52 0 0 /ticket/my-ticket/15478 1 33087 0 0 /ticket/my-ticket/15547 1 33091 0 0 /ticket/my-ticket/15421 1 33083 0 0 /ticket/my-assigned-tickets/15325 1 34809 0 0 /ticket/update/17345 1 58 0 0 /ticket/my-ticket/15738 1 33102 0 0 /ticket/checkTicketElapsedTime/16643 1 320 0 0 /ticket/close-ticket/16183 1 52 0 0 /ticket/my-ticket/17109 1 33090 0 0 /ticket/close-ticket/16169 1 52 0 0 /ticket/fetch-messages/16090 6266 137720 0 0 /ticket/my-assigned-tickets/17269 3 104102 0 0 /ticket/checkTicketElapsedTime/16830 1 332 0 0 /ticket/my-ticket/16193 1 33053 0 0 /ticket/my-assigned-tickets/17704 3 104189 0 0 /ticket/my-assigned-tickets/17094 2 69630 0 0 /ticket/fetch-messages/15351 15066 331386 0 0 /ticket/my-ticket/16282 1 33108 0 0 /ticket/my-assigned-tickets/17379 2 69524 0 0 /ticket/ticketPicked/15562 8 114 0 0 /ticket/ticketClosed/16638 2 24 0 0 /ticket/my-ticket/16553 1 33098 0 0 /ticket/fetch-messages/15459 22 484 0 0 /ticket/checkTicketElapsedTime/16832 1 336 0 0 /ticket/close-ticket/16963 1 52 0 0 /ticket/my-ticket/16234 3 99354 0 0 /ticket/close-ticket/16192 1 52 0 0 /ticket/fetch-messages/17414 17 330 0 0 /ticket/ticketClosed/16315 5 89 0 0 /ticket/checkTicketElapsedTime/17172 1 336 0 0 /ticket/ticketPicked/15918 1379 16558 0 0 /ticket/ticketPicked/17166 4 57 0 0 /ticket/checkTicketElapsedTime/16328 1 384 0 0 /ticket/update/16321 1 58 0 0 /user/1482 5 190 0 1 /ticket/ticketClosed/16366 117 1404 0 0 /ticket/ticketClosed/16720 4 36 0 0 /ticket/ticketPicked/15482 6074 72912 0 0 /ticket/fetch-messages/15904 2408 52888 0 0 /ticket/ticketPicked/17049 18 234 0 0 /ticket/fetch-messages/17424 42 902 0 0 /ticket/my-assigned-tickets/16583 3 104200 0 0 /ticket/fetch-messages/16588 211 4642 0 0 /ticket/my-assigned-tickets/15782 3 104599 0 0 /ticket/ticketClosed/15659 5 60 0 0 /ticket/close-ticket/15208 1 52 0 0 /ticket/ticketPicked/17693 3 24 0 0 /ticket/ticketClosed/16650 887 10620 0 0 /ticket/my-assigned-tickets/17479 3 104219 0 0 /ticket/fetch-messages/17292 138 2992 0 0 /ticket/my-ticket/17457 2 63272 0 0 /ticket/my-assigned-tickets/17270 2 69347 0 0 /ticket/close-ticket/15314 1 52 0 0 /ticket/ticketClosed/16997 209 2549 0 0 /ticket/my-assigned-tickets/17632 3 104183 0 0 /ticket/close-ticket/15792 1 52 0 0 /ticket/checkTicketElapsedTime/17585 1 321 0 0 /ticket/ticketClosed/17647 5 48 0 0 /ticket/close-ticket/15294 1 52 0 0 /ticket/fetch-messages/15515 14 308 0 0 /users-list/2069 2 81212 0 0 /ticket/my-assigned-tickets/15529 3 104170 0 0 /ticket/ticketClosed/16024 3 24 0 0 /ticket/checkTicketElapsedTime/16846 1 334 0 0 /ticket/my-assigned-tickets/16884 3 104209 0 0 /ticket/ticketClosed/17116 4 48 0 0 /ticket/checkTicketElapsedTime/15938 1 325 0 0 /ticket/my-assigned-tickets/15889 3 104138 0 0 /ticket/my-ticket/16359 1 33086 0 0 /ticket/checkTicketElapsedTime/15962 1 377 0 0 /ticket/checkTicketElapsedTime/16773 2 700 0 0 /ticket/checkTicketElapsedTime/15162 1 326 0 0 /ticket/fetch-messages/17482 27 550 0 0 /ticket/my-assigned-tickets/17272 3 104233 0 0 /ticket/ticketPicked/16574 14 190 0 0 /user/19263 1 38 0 0 /ticket/checkTicketElapsedTime/15410 1 382 0 0 /ticket/ticketPicked/15693 11 150 0 0 /ticket/fetch-messages/14872 45 1100 0 0 /ticket/ticketClosed/16263 981 11813 0 0 /ticket/update/17158 1 58 0 0 /ticket/my-ticket/16095 3 99657 0 0 /ticket/ticketClosed/16601 6267 75245 0 0 /ticket/checkTicketElapsedTime/17663 1 318 0 0 /ticket/checkTicketElapsedTime/15469 1 318 0 0 /ticket/close-ticket/16444 1 52 0 0 /ticket/fetch-messages/17231 9 198 0 0 /ticket/ticketPicked/15616 3 54 0 0 /ticket/ticketPicked/17511 10 147 0 0 /ticket/close-ticket/16536 1 52 0 0 /ticket/ticketPicked/16770 1772 21261 0 0 /ticket/my-ticket/17603 1 33102 0 0 /ticket/fetch-messages/14477 33 704 0 0 /ticket/close-ticket/17223 1 52 0 0 /ticket/ticketClosed/16460 51 612 0 0 /ticket/close-ticket/15365 1 52 0 0 /ticket/checkTicketElapsedTime/15277 1 380 0 0 /ticket/fetch-messages/17564 57972 1449237 0 0 /ticket/my-assigned-tickets/16025 2 69398 0 0 /ticket/fetch-messages/16258 25 528 0 0 /ticket/ticketClosed/16449 3 24 0 0 /ticket/checkTicketElapsedTime/15880 1 325 0 0 /ticket/my-ticket/15684 1 31604 0 0 /ticket/my-ticket/17120 1 33100 0 0 /ticket/my-assigned-tickets/16192 3 104260 0 0 /ticket/ticketClosed/17136 68 804 0 0 /ticket/ticketPicked/15277 10 138 0 0 /ticket/ticketClosed/17019 69 816 0 0 /ticket/my-ticket/16699 1 33094 0 0 /ticket/my-ticket/15632 1 31614 0 0 /ticket/fetch-messages/15810 297 22772 0 0 /ticket/my-ticket/17731 1 31616 0 0 /ticket/my-ticket/16112 1 33164 0 0 /ticket/close-ticket/17352 1 52 0 0 /ticket/my-ticket/16168 1 33172 0 0 /ticket/checkTicketElapsedTime/15269 1 331 0 0 /ticket/ticketClosed/17004 23 324 0 0 /ticket/ticketPicked/16505 13 174 0 0 /ticket/my-ticket/16442 1 33097 0 0 /ticket/update/16201 1 58 0 0 /ticket/close-ticket/15235 1 52 0 0 /ticket/ticketClosed/15872 4 36 0 0 /ticket/my-assigned-tickets/15846 2 69372 0 0 /ticket/checkTicketElapsedTime/16114 1 378 0 0 /ticket/close-ticket/16176 1 52 0 0 /ticket/checkTicketElapsedTime/17353 1 319 0 0 /user/786 2 76 0 0 /ticket/fetch-messages/15838 27 594 0 0 /ticket/ticketClosed/16927 4 36 0 0 /ticket/my-assigned-tickets/15897 3 104183 0 0 /ticket/close-ticket/16415 1 52 0 0 /ticket/fetch-messages/16007 121 2662 0 0 /ticket/ticketPicked/16899 12179 146147 0 0 /ticket/my-assigned-tickets/16531 3 104250 0 0 /ticket/my-ticket/15938 1 33108 0 0 /ticket/close-ticket/15980 1 52 0 0 /ticket/close-ticket/15392 1 52 0 0 /ticket/my-ticket/17077 1 33092 0 0 /users-list/19300 1 40493 0 0 /ticket/fetch-messages/16415 917 20152 0 0 /ticket/my-assigned-tickets/15598 1 34812 0 0 /ticket/ticketClosed/16430 4 48 0 0 /ticket/my-assigned-tickets/17642 2 69368 0 0 /ticket/fetch-messages/15253 812 20275 0 0 /ticket/close-ticket/15764 1 52 0 0 /ticket/fetch-messages/15843 19 418 0 0 /ticket/my-assigned-tickets/15762 3 104154 0 0 /ticket/my-ticket/16897 1 33084 0 0 /ticket/ticketPicked/15298 42 516 0 0 /ticket/ticketClosed/16138 4 48 0 0 /ticket/checkTicketElapsedTime/15956 1 372 0 0 /ticket/fetch-messages/17209 452 12465 0 0 /ticket/ticketClosed/17062 9 96 0 0 /ticket/ticketClosed/17725 4 48 0 0 /ticket/checkTicketElapsedTime/15471 1 317 0 0 /ticket/update/17542 1 58 0 0 /ticket/ticketClosed/15329 4 36 0 0 /ticket/fetch-messages/16569 32 3410 0 0 /ticket/my-assigned-tickets/17207 3 104198 0 0 /ticket/ticketPicked/15201 23 291 0 0 /ticket/ticketPicked/15532 4 66 0 0 /ticket/close-ticket/15611 1 52 0 0 /ticket/my-assigned-tickets/17281 3 104246 0 0 /ticket/ticketClosed/17247 3 36 0 0 /ticket/ticketPicked/15318 3 45 0 0 /ticket/close-ticket/15424 1 52 0 0 /ticket/fetch-messages/16427 407 49133 0 0 /ticket/my-ticket/15326 1 33101 0 0 /ticket/checkTicketElapsedTime/15529 1 386 0 0 /ticket/my-assigned-tickets/15719 3 104144 0 0 /ticket/my-ticket/15565 2 66495 0 0 /ticket/checkTicketElapsedTime/17089 1 324 0 0 /ticket/my-assigned-tickets/17682 3 104151 0 0 /ticket/fetch-messages/15860 21 396 0 0 /ticket/fetch-messages/17664 35 672 0 0 /ticket/ticketClosed/16523 388 4656 0 0 /ticket/ticketClosed/17130 3 24 0 0 /ticket/fetch-messages/17272 46 924 0 0 /ticket/my-assigned-tickets/15545 2 69430 0 0 /ticket/close-ticket/17590 1 52 0 0 /company-list/22 522 825804 0 0 /ticket/my-ticket/17428 1 33072 0 0 /ticket/fetch-messages/16989 113 2442 0 0 /ticket/my-assigned-tickets/17508 3 104186 0 0 /ticket/my-ticket/17471 1 31615 0 0 /ticket/my-assigned-tickets/16731 3 104186 0 0 /ticket/checkTicketElapsedTime/16183 1 332 0 0 /ticket/close-ticket/15922 1 52 0 0 /ticket/fetch-messages/15949 28 616 0 0 /ticket/fetch-messages/16170 37 770 0 0 /ticket/my-assigned-tickets/16490 2 69352 0 0 /ticket/ticketClosed/16314 4065 48768 0 0 /ticket/my-ticket/17139 1 33109 0 0 /ticket/ticketPicked/15453 12 168 0 0 /ticket/ticketClosed/16596 2 24 0 0 /ticket/ticketClosed/15943 407 4872 0 0 /ticket/close-ticket/15972 1 52 0 0 /ticket/update/15438 1 58 0 0 /ticket/ticketClosed/15876 161 1957 0 0 /ticket/my-ticket/15708 1 33103 0 0 /ticket/my-ticket/16460 1 33081 0 0 /ticket/my-assigned-tickets/16855 4 139567 0 0 /ticket/close-ticket/17512 1 52 0 0 /ticket/checkTicketElapsedTime/16617 2 674 0 0 /ticket/my-assigned-tickets/17247 2 69410 0 0 /ticket/ticketClosed/16576 4094 49128 0 0 /ticket/close-ticket/17284 1 52 0 0 /ticket/ticketPicked/17346 37 442 0 0 /ticket/my-assigned-tickets/15576 3 104139 0 0 /ticket/close-ticket/16445 1 52 0 0 /ticket/fetch-messages/15915 57 1233 0 0 /ticket/my-assigned-tickets/16076 2 69476 0 0 /ticket/ticketClosed/16851 1046 12552 0 0 /ticket/my-ticket/16204 1 33074 0 0 /ticket/close-ticket/16854 1 52 0 0 /ticket/ticketPicked/17273 2282 27388 0 0 /ticket/close-ticket/17092 1 52 0 0 /ticket/checkTicketElapsedTime/16421 1 322 0 0 /ticket/my-ticket/15249 1 33077 0 0 /ticket/checkTicketElapsedTime/16305 1 391 0 0 /ticket/close-ticket/16544 1 52 0 0 /ticket/fetch-messages/16641 781 17192 0 0 /ticket/checkTicketElapsedTime/16386 1 379 0 0 /ticket/close-ticket/15817 1 52 0 0 /ticket/ticketClosed/17441 3 36 0 0 /ticket/my-assigned-tickets/15950 3 104248 0 0 /ticket/close-ticket/16076 1 52 0 0 /ticket/fetch-messages/17027 374 8206 0 0 /ticket/close-ticket/16642 1 52 0 0 /ticket/ticketClosed/17139 5 48 0 0 /ticket/my-assigned-tickets/17381 3 104384 0 0 /ticket/ticketClosed/15229 2478 29736 0 0 /ticket/close-ticket/17644 1 52 0 0 /ticket/ticketPicked/16940 506 6072 0 0 /ticket/ticketClosed/15406 3 36 0 0 /ticket/close-ticket/15431 1 52 0 0 /ticket/fetch-messages/17431 159 3297 0 0 /ticket/close-ticket/16005 1 52 0 0 /ticket/checkTicketElapsedTime/16319 1 317 0 0 /ticket/checkTicketElapsedTime/15725 2 776 0 0 /ticket/my-assigned-tickets/17164 1 34790 0 0 /ticket/ticketClosed/17340 5 60 0 0 /ticket/close-ticket/17503 1 52 0 0 /ticket/close-ticket/17146 1 52 0 0 /ticket/ticketPicked/17229 12382 148605 0 0 /ticket/close-ticket/16321 1 52 0 0 /ticket/my-ticket/15720 1 33074 0 0 /ticket/ticketClosed/15408 3 24 0 0 /ticket/fetch-messages/15151 200 4400 0 0 /ticket/my-ticket/16611 1 33059 0 0 /ticket/fetch-messages/15671 50 1056 0 0 /ticket/fetch-messages/17130 21 418 0 0 /ticket/ticketPicked/15250 7 71 0 0 /ticket/fetch-messages/17367 671 14696 0 0 /ticket/ticketPicked/17175 6 78 0 0 /ticket/my-ticket/16223 1 31604 0 0 /ticket/my-assigned-tickets/16345 3 104175 0 0 /ticket/ticketPicked/15189 2498 29982 0 0 /ticket/ticketPicked/16796 9552 114642 0 0 /ticket/my-ticket/16546 1 33075 0 0 /ticket/checkTicketElapsedTime/16488 1 386 0 0 /ticket/ticketPicked/16778 3 54 0 0 /ticket/ticketClosed/16201 38 456 0 0 /ticket/checkTicketElapsedTime/16921 1 317 0 0 /user/19740 9 342 0 0 /ticket/checkTicketElapsedTime/16120 1 322 0 0 /ticket/my-assigned-tickets/17039 3 104116 0 0 /ticket/my-assigned-tickets/17230 2 69386 0 0 /ticket/fetch-messages/16340 95805 2115674 1 2 /ticket/close-ticket/17704 1 52 0 0 /ticket/my-assigned-tickets/15807 2 69626 0 0 /ticket/my-assigned-tickets/15983 3 104263 0 0 /ticket/my-ticket/15909 1 33103 0 0 /ticket/checkTicketElapsedTime/15560 1 322 0 0 /ticket/ticketPicked/16364 13 166 0 0 /ticket/checkTicketElapsedTime/15608 1 325 0 0 /ticket/my-ticket/17241 1 33066 0 0 /ticket/my-ticket/17264 1 33064 0 0 /ticket/ticketPicked/16226 9 114 0 0 /ticket/fetch-messages/16502 35 726 0 0 /ticket/my-ticket/16961 1 33125 0 0 /ticket/fetch-messages/16891 2081 45782 0 0 /ticket/ticketPicked/15364 5248 62970 0 0 /ticket/fetch-messages/15617 186 4625 0 0 /ticket/my-assigned-tickets/17099 3 104175 0 0 /ticket/ticketPicked/15620 7 78 0 0 /ticket/my-assigned-tickets/15226 3 104216 0 0 /ticket/ticketClosed/15645 2 65 0 0 /ticket/checkTicketElapsedTime/15157 1 326 0 0 /ticket/fetch-messages/16154 2555 56235 0 0 /ticket/my-ticket/17400 1 33081 0 0 /ticket/ticketClosed/17519 667 8036 0 0 /ticket/close-ticket/15518 1 52 0 0 /ticket/ticketPicked/16024 9035 108432 0 0 /ticket/fetch-messages/15956 71 1474 0 0 /user/1912 2 76 0 0 /ticket/my-ticket/15488 1 33082 0 0 /ticket/close-ticket/15873 1 52 0 0 /ticket/my-assigned-tickets/17140 2 69450 0 0 /ticket/ticketPicked/17399 11 131 0 0 /ticket/my-ticket/17386 1 33142 0 0 /ticket/ticketClosed/15339 3 36 0 0 /ticket/ticketPicked/15690 15 198 0 0 /ticket/ticketClosed/17508 5 60 0 0 /ticket/ticketPicked/17307 9 118 0 0 /ticket/checkTicketElapsedTime/16882 1 320 0 0 /ticket/ticketPicked/15256 3730 44778 0 0 /ticket/ticketClosed/15350 4 48 0 0 /ticket/fetch-messages/17023 78 1672 0 0 /ticket/close-ticket/15779 1 52 0 0 /ticket/close-ticket/15335 1 52 0 0 /ticket/my-ticket/16663 1 33126 0 0 /ticket/ticketClosed/6012 1 31 0 0 /ticket/ticketClosed/16206 3 24 0 0 /ticket/my-ticket/16358 1 33083 0 0 /ticket/fetch-messages/16404 30 616 0 0 /ticket/checkTicketElapsedTime/16091 1 318 0 0 /ticket/checkTicketElapsedTime/17398 1 320 0 0 /ticket/close-ticket/16508 1 52 0 0 /ticket/fetch-messages/15375 61 1500 0 0 /ticket/ticketClosed/15584 175 2075 0 0 /ticket/fetch-messages/15461 57 1188 0 0 /ticket/update/16049 1 58 0 0 /ticket/my-assigned-tickets/17579 3 104263 0 0 /ticket/close-ticket/16372 1 52 0 0 /ticket/update/17298 1 58 0 0 /ticket/checkTicketElapsedTime/16378 1 324 0 0 /ticket/ticketPicked/17443 281 3380 0 0 /ticket/ticketClosed/16166 1904 22848 0 0 /ticket/fetch-messages/17267 3851 84722 0 1 /ticket/checkTicketElapsedTime/17625 2 691 0 0 /ticket/my-ticket/16272 1 33170 0 0 /ticket/close-ticket/15546 1 52 0 0 /ticket/fetch-messages/16592 48 990 0 0 /users/getUserAbility/19749 2 3695 0 0 /ticket/update/16772 1 58 0 0 /ticket/fetch-messages/17102 3877 393322 0 0 /ticket/fetch-messages/16114 11 242 0 0 /ticket/close-ticket/16350 1 52 0 0 /ticket/ticketPicked/17654 750 9022 0 0 /ticket/close-ticket/17042 1 52 0 0 /ticket/ticketClosed/16953 27 324 0 0 /ticket/ticketClosed/16891 2088 25056 0 0 /ticket/ticketPicked/16297 1 21 0 0 /ticket/close-ticket/16346 1 52 0 0 /ticket/ticketClosed/16666 13082 156984 0 0 /ticket/my-assigned-tickets/15608 2 69618 0 0 /ticket/ticketPicked/14905 4 57 0 0 /ticket/my-ticket/17315 1 33090 0 0 /user/16 2 58 0 0 /ticket/fetch-messages/16506 15 330 0 0 /ticket/ticketPicked/17340 10 138 0 0 /ticket/fetch-messages/17032 799 17556 0 0 /ticket/my-ticket/16913 1 33083 0 0 /ticket/checkTicketElapsedTime/15619 1 325 0 0 /ticket/my-ticket/16792 1 31598 0 0 /ticket/my-ticket/17624 1 31585 0 0 /ticket/ticketPicked/16045 4 66 0 0 /ticket/my-ticket/15739 1 33074 0 0 /ticket/fetch-messages/16694 596 13112 0 0 /ticket/close-ticket/16106 1 52 0 0 /ticket/close-ticket/17274 1 52 0 0 /ticket/my-assigned-tickets/15926 3 104255 0 0 /ticket/my-ticket/17108 1 33068 0 0 /ticket/close-ticket/16128 1 52 0 0 /ticket/ticketClosed/16644 2 12 0 0 /ticket/checkTicketElapsedTime/16595 1 331 0 0 /ticket/checkTicketElapsedTime/15570 1 328 0 0 /ticket/fetch-messages/17383 453 9966 0 0 /ticket/fetch-messages/17535 41 880 0 0 /ticket/my-assigned-tickets/17347 2 69338 0 0 /ticket/my-assigned-tickets/16782 2 69407 0 0 /ticket/ticketPicked/16294 2 33 0 0 /ticket/checkTicketElapsedTime/16579 1 375 0 0 /ticket/my-assigned-tickets/16265 2 69520 0 0 /ticket/ticketPicked/15261 8 114 0 0 /ticket/ticketPicked/15593 9 108 0 0 /ticket/fetch-messages/16410 134 2948 0 0 /ticket/my-assigned-tickets/15375 3 104231 0 0 /ticket/my-ticket/16026 2 66533 0 0 /ticket/close-ticket/16352 1 52 0 0 /ticket/my-ticket/15210 1 33116 0 0 /ticket/close-ticket/16902 1 52 0 0 /ticket/fetch-messages/16804 842 18502 0 0 /ticket/fetch-messages/17532 69 1496 0 0 /ticket/close-ticket/16996 1 52 0 0 /ticket/close-ticket/16654 1 52 0 0 /ticket/checkTicketElapsedTime/16992 1 386 0 0 /ticket/close-ticket/16029 1 52 0 0 /ticket/my-ticket/15939 1 33111 0 0 /ticket/close-ticket/16280 1 52 0 0 /ticket/my-assigned-tickets/16138 3 104309 0 0 /ticket/ticketPicked/15530 223 2712 0 0 /ticket/my-ticket/16992 1 31674 0 0 /user/19350 5 190 0 0 /ticket/ticketClosed/15710 4 36 0 0 /ticket/ticketPicked/16026 13 183 0 0 /ticket/checkTicketElapsedTime/16019 1 323 0 0 /ticket/ticketPicked/15731 13 171 0 0 /user/667 1 38 0 0 /ticket/checkTicketElapsedTime/15397 1 326 0 0 /ticket/fetch-messages/15788 292 6380 0 0 /ticket/fetch-messages/16526 124 2728 0 0 /ticket/checkTicketElapsedTime/15172 1 332 0 0 /ticket/fetch-messages/16409 87 1914 0 0 /ticket/my-ticket/16169 1 33079 0 0 /ticket/my-ticket/15674 2 63285 0 0 /ticket/my-assigned-tickets/17726 3 104192 0 0 /ticket/my-assigned-tickets/15481 3 104276 0 0 /ticket/checkTicketElapsedTime/17266 1 317 0 0 /ticket/ticketClosed/15990 3 24 0 0 /ticket/fetch-messages/16439 20 440 0 0 /ticket/fetch-messages/15579 1879 46638 0 1 /ticket/my-assigned-tickets/17518 3 104237 0 0 /ticket/my-ticket/17430 1 33082 0 0 /ticket/fetch-messages/15771 165 3586 0 0 /ticket/close-ticket/15957 1 52 0 0 /ticket/ticketPicked/15748 56 694 0 0 /ticket/close-ticket/17513 1 52 0 0 /user/47 6 174 0 0 /ticket/ticketPicked/15988 10 128 0 0 /ticket/my-ticket/16713 1 33062 0 0 /ticket/close-ticket/17342 1 52 0 0 /ticket/ticketClosed/16475 6 94 0 0 /ticket/close-ticket/15420 1 52 0 0 /ticket/my-assigned-tickets/17034 4 139108 0 0 /ticket/close-ticket/16095 1 52 0 0 /ticket/ticketPicked/17555 13 196 0 0 /ticket/checkTicketElapsedTime/16111 1 330 0 0 /ticket/my-assigned-tickets/16129 3 105517 0 0 /ticket/ticketPicked/17669 11 126 0 0 /ticket/ticketClosed/16479 41 492 0 0 /ticket/ticketPicked/15694 28 354 0 0 /ticket/ticketClosed/15320 2 24 0 0 /ticket/ticketClosed/15904 1 12 0 0 /ticket/update/17205 1 58 0 0 /ticket/checkTicketElapsedTime/16286 1 332 0 0 /ticket/checkTicketElapsedTime/15268 1 324 0 0 /ticket/ticketPicked/16028 298 3588 0 0 /ticket/fetch-messages/16796 9590 210958 0 1 /ticket/my-ticket/16698 1 33113 0 0 /ticket/fetch-messages/15413 4326 108125 0 0 /ticket/checkTicketElapsedTime/17121 1 324 0 0 /ticket/close-ticket/17127 1 52 0 0 /ticket/my-assigned-tickets/16714 3 104149 0 0 /ticket/my-assigned-tickets/16896 3 104170 0 0 /ticket/fetch-messages/17128 75 1628 0 0 /ticket/my-assigned-tickets/16990 2 69386 0 0 /ticket/my-assigned-tickets/17506 3 104214 0 0 /ticket/close-ticket/16637 1 52 0 0 /ticket/close-ticket/16724 1 52 0 0 /ticket/ticketPicked/17436 5 69 0 0 /ticket/close-ticket/16110 1 52 0 0 /ticket/ticketPicked/16700 13 174 0 0 /users-list/1198 1 39998 0 0 /ticket/my-ticket/17087 1 31612 0 0 /ticket/my-ticket/17290 1 33071 0 0 /ticket/ticketClosed/16908 3 36 0 0 /ticket/my-ticket/15248 1 33077 0 0 /ticket/my-ticket/15655 2 66196 0 0 /ticket/my-assigned-tickets/16299 2 69654 0 0 /ticket/ticketClosed/16283 6 120 0 0 /ticket/fetch-messages/16695 104 2178 0 0 /ticket/fetch-messages/15947 35 748 0 0 /ticket/close-ticket/15044 1 52 0 0 /ticket/ticketPicked/15555 2536 30454 0 0 /ticket/fetch-messages/16621 347 18274 0 0 /ticket/fetch-messages/16215 15 330 0 0 /ticket/ticketClosed/16517 5 60 0 0 /ticket/ticketPicked/16728 495 5946 0 0 /ticket/my-assigned-tickets/16373 3 104192 0 0 /ticket/my-assigned-tickets/16768 3 104245 0 0 /ticket/fetch-messages/15648 184 4026 0 0 /ticket/fetch-messages/15540 44 946 0 0 /ticket/my-ticket/17138 1 33100 0 0 /ticket/my-assigned-tickets/17367 2 69384 0 0 /ticket/my-ticket/16761 2 63242 0 0 /ticket/ticketClosed/17210 9 108 0 0 /ticket/ticketClosed/16837 444 5328 0 0 /ticket/ticketPicked/15371 591 7102 0 0 /ticket/checkTicketElapsedTime/15521 1 380 0 0 /ticket/my-ticket/16744 1 33107 0 0 /ticket/my-ticket/15709 1 33095 0 0 /ticket/my-ticket/17481 1 33060 0 0 /ticket/checkTicketElapsedTime/15222 2 665 0 0 /sla/getSLAperCategory/257 19 3971 0 0 /ticket/ticketClosed/17517 97 1164 0 0 /ticket/fetch-messages/15598 11 242 0 0 /ticket/ticketClosed/16808 2 24 0 0 /ticket/fetch-messages/15792 232 5038 0 0 /ticket/ticketPicked/17440 10 129 0 0 /ticket/close-ticket/16630 1 52 0 0 /ticket/checkTicketElapsedTime/15669 2 650 0 0 /authentication/login 1778 1939640 10 9 /ticket/ticketClosed/17700 17 204 0 0 /ticket/ticketClosed/17556 5 48 0 0 /ticket/close-ticket/15209 1 52 0 0 /ticket/my-ticket/15896 2 63206 0 0 /ticket/checkTicketElapsedTime/16960 1 383 0 0 /ticket/my-assigned-tickets/16631 2 69472 0 0 /ticket/fetch-messages/15300 2410 450198 0 0 /ticket/fetch-messages/15526 29 594 0 0 /ticket/ticketPicked/16637 375 4536 0 0 /ticket/my-ticket/17429 1 33070 0 0 /ticket/ticketClosed/15796 73 876 0 0 /ticket/ticketPicked/15225 12 141 0 0 /ticket/ticketClosed/16642 4 48 0 0 /ticket/close-ticket/16548 1 52 0 0 /ticket/checkTicketElapsedTime/16203 1 327 0 0 /ticket/my-assigned-tickets/16820 3 104167 0 0 /ticket/ticketClosed/15735 26 341 0 0 /ticket/ticketClosed/16408 7 84 0 0 /ticket/ticketPicked/14872 47 552 0 0 /ticket/close-ticket/17596 1 52 0 0 /ticket/my-ticket/16327 1 33081 0 0 /ticket/my-assigned-tickets/17424 3 104172 0 0 /ticket/my-assigned-tickets/16921 3 104215 0 0 /ticket/checkTicketElapsedTime/16379 1 381 0 0 /ticket/my-ticket/15920 3 99738 0 0 /ticket/checkTicketElapsedTime/14545 1 331 0 0 /ticket/my-assigned-tickets/15580 2 69322 0 0 /ticket/ticketClosed/16667 7338 88097 0 0 /ticket/ticketPicked/16268 137 1671 0 0 /ticket/my-assigned-tickets/17605 3 104313 0 0 /ticket/my-assigned-tickets/17501 3 104217 0 0 /ticket/ticketPicked/14937 24436 293232 0 0 /ticket/ticketClosed/15327 3 36 0 0 /ticket/checkTicketElapsedTime/16310 1 318 0 0 /ticket/close-ticket/12148 1 52 0 0 /users-list/1995 1 40782 0 0 /ticket/ticketPicked/15478 3 54 0 0 /ticket/my-assigned-tickets/17492 3 104254 0 0 /ticket/my-assigned-tickets/15717 3 104144 0 0 /ticket/close-ticket/15490 1 52 0 0 /ticket/my-ticket/16621 3 99489 0 0 /ticket/my-ticket/16678 1 33084 0 0 /ticket/ticketClosed/15201 14 168 0 0 /ticket/my-assigned-tickets/14905 2 69534 0 0 /ticket/my-ticket/15710 1 33101 0 0 /ticket/fetch-messages/15981 94 2046 0 0 /ticket/fetch-messages/17594 41 902 0 0 /ticket/my-ticket/16402 1 33072 0 0 /ticket/close-ticket/17017 1 52 0 0 /ticket/ticketPicked/16961 20 246 0 0 /users-list/19290 7 280353 0 0 /ticket/close-ticket/16430 1 52 0 0 /ticket/my-assigned-tickets/16957 3 104106 0 0 /ticket/ticketPicked/16252 8 105 0 0 /ticket/my-ticket/16213 1 33095 0 0 /ticket/my-assigned-tickets/15637 3 104199 0 0 /ticket/checkTicketElapsedTime/16246 2 652 0 0 /ticket/close-ticket/17192 1 52 0 0 /ticket/fetch-messages/17587 5128 112772 0 0 /ticket/fetch-messages/15588 35 726 0 0 /ticket/my-assigned-tickets/16555 3 104188 0 0 /ticket/ticketPicked/15377 11 144 0 0 /ticket/ticketClosed/17390 3 24 0 0 /ticket/ticketClosed/16622 9 168 0 0 /ticket/my-assigned-tickets/16635 2 69398 0 0 /ticket/fetch-messages/16347 47 968 0 0 /ticket/ticketPicked/17414 8 102 0 0 /ticket/my-ticket/16972 1 33095 0 0 /ticket/ticketClosed/15328 2 24 0 0 /ticket/my-assigned-tickets/15915 3 104179 0 0 /ticket/close-ticket/17726 1 52 0 0 /ticket/close-ticket/17662 1 52 0 0 /user/19361 3 114 0 0 /ticket/my-assigned-tickets/15590 2 69332 0 0 /ticket/checkTicketElapsedTime/17381 2 658 0 0 /ticket/checkTicketElapsedTime/16413 2 769 0 0 /ticket/checkTicketElapsedTime/17428 1 313 0 0 /ticket/close-ticket/16949 1 52 0 0 /ticket/ticketPicked/15724 11582 138951 0 0 /ticket/my-ticket/16085 1 33110 0 0 /ticket/my-assigned-tickets/16464 2 69514 0 0 /ticket/close-ticket/17224 1 52 0 0 /ticket/my-assigned-tickets/17597 3 104118 0 0 /ticket/fetch-messages/16162 18742 412324 0 1 /ticket/my-ticket/16689 1 33081 0 0 /ticket/ticketClosed/17171 2 12 0 0 /ticket/my-assigned-tickets/15157 2 69355 0 0 /ticket/ticketClosed/16177 170 2028 0 0 /ticket/close-ticket/16615 1 52 0 0 /ticket/my-assigned-tickets/16051 1 34858 0 0 /ticket/ticketClosed/15666 3 24 0 0 /ticket/my-ticket/15694 1 33079 0 0 /ticket/ticketClosed/17500 7 72 0 0 /ticket/my-assigned-tickets/15399 2 69368 0 0 /ticket/my-ticket/17643 1 33149 0 0 /ticket/my-assigned-tickets/15493 2 69382 0 0 /ticket/ticketClosed/17200 25 288 0 0 /ticket/my-assigned-tickets/15445 2 69612 0 0 /ticket/ticketPicked/16685 140 1678 0 0 /ticket/fetch-messages/16754 204 4466 0 0 /ticket/fetch-messages/16702 1054 24531 0 0 /ticket/ticketPicked/16117 3 54 0 0 /ticket/ticketClosed/13415 23 276 0 0 /ticket/ticketPicked/15358 663 7943 0 0 /ticket/ticketClosed/16276 6 139 0 0 /user/61 114 3306 0 2 /ticket/ticketClosed/17100 11076 132912 0 1 /ticket/close-ticket/16636 1 52 0 0 /ticket/my-assigned-tickets/16967 3 104302 0 0 /ticket/close-ticket/17559 1 52 0 0 /ticket/ticketClosed/17299 3 77 0 0 /ticket/my-assigned-tickets/16242 3 104354 0 0 /ticket/ticketClosed/17215 3 36 0 0 /ticket/my-ticket/13415 2 63550 0 0 /ticket/close-ticket/16165 1 52 0 0 /ticket/fetch-messages/17189 1288 28292 0 1 /ticket/my-assigned-tickets/16397 2 69602 0 0 /ticket/update/15559 1 58 0 0 /ticket/my-assigned-tickets/16510 3 104214 0 0 /ticket/my-ticket/15876 1 31586 0 0 /ticket/my-ticket/15748 1 33075 0 0 /ticket/fetch-messages/16555 366 7986 0 0 /ticket/close-ticket/15818 1 52 0 0 /ticket/ticketClosed/15843 4 48 0 0 /ticket/checkTicketElapsedTime/15842 1 324 0 0 /ticket/checkTicketElapsedTime/16029 1 322 0 0 /ticket/fetch-messages/17651 48 990 0 0 /ticket/checkTicketElapsedTime/15189 1 328 0 0 /ticket/ticketPicked/15999 7 93 0 0 /ticket/my-ticket/15209 1 33118 0 0 /ticket/my-ticket/16244 1 33109 0 0 /ticket/checkTicketElapsedTime/17375 1 337 0 0 /ticket/close-ticket/15897 1 52 0 0 /ticket/update/16647 1 58 0 0 /ticket/my-ticket/16261 3 99510 0 0 /ticket/my-assigned-tickets/15771 3 104227 0 0 /ticket/my-assigned-tickets/15184 4 139630 0 0 /ticket/close-ticket/15627 1 52 0 0 /ticket/ticketPicked/16468 22 282 0 0 /ticket/my-assigned-tickets/16542 2 69612 0 0 /ticket/close-ticket/15292 1 52 0 0 /ticket/my-assigned-tickets/15290 4 139686 0 0 /ticket/ticketPicked/15793 86 1038 0 0 /ticket/close-ticket/15874 1 52 0 0 /ticket/close-ticket/17632 1 52 0 0 /ticket/fetch-messages/15210 24 440 0 0 /ticket/my-ticket/17270 3 94852 0 0 /ticket/my-ticket/16923 1 33099 0 0 /ticket/my-ticket/17566 1 33077 0 0 /ticket/close-ticket/16937 1 52 0 0 /ticket/ticketPicked/16604 6 78 0 0 /ticket/my-assigned-tickets/16032 2 69352 0 0 /ticket/my-assigned-tickets/17161 1 34788 0 0 /ticket/ticketClosed/17553 4 48 0 0 /ticket/my-assigned-tickets/15864 3 104261 0 0 /ticket/close-ticket/16861 1 52 0 0 /ticket/my-ticket/17325 1 33113 0 0 /ticket/my-ticket/16887 1 33092 0 0 /user/2009 3 114 0 0 /ticket/close-ticket/16389 1 52 0 0 /ticket/ticketClosed/17318 16 217 0 0 /ticket/close-ticket/15819 1 52 0 0 /ticket/checkTicketElapsedTime/15018 2 646 0 0 /ticket/ticketClosed/15856 4 48 0 0 /ticket/ticketPicked/15647 6784 81426 0 0 /ticket/my-ticket/17614 2 66340 0 0 /ticket/my-assigned-tickets/15936 3 104287 0 0 /ticket/checkTicketElapsedTime/16866 1 380 0 0 /ticket/update/14645 1 58 0 0 /ticket/ticketPicked/15880 4 72 0 0 /ticket/my-assigned-tickets/17318 2 69402 0 0 /ticket/fetch-messages/15778 258 56037 0 0 /ticket/my-ticket/16016 1 33127 0 0 /ticket/close-ticket/15726 1 52 0 0 /ticket/ticketPicked/16860 11 150 0 0 /ticket/checkTicketElapsedTime/17530 1 325 0 0 /ticket/ticketPicked/15861 9 102 0 0 /ticket/fetch-messages/17618 2 44 0 0 /ticket/fetch-messages/15520 40 836 0 0 /ticket/close-ticket/15405 1 52 0 0 /ticket/ticketPicked/16919 10 114 0 0 /ticket/ticketPicked/17423 7 96 0 0 /ticket/checkTicketElapsedTime/16395 1 323 0 0 /ticket/ticketClosed/16894 896 10781 0 0 /ticket/ticketPicked/15706 431 5208 0 0 /ticket/my-assigned-tickets/17325 3 104264 0 0 /ticket/my-ticket/15220 1 33111 0 0 /ticket/fetch-messages/16268 969 21318 0 0 /ticket/fetch-messages/15894 1435 193884 0 0 /ticket/my-assigned-tickets/16576 3 104191 0 0 /ticket/close-ticket/15311 1 52 0 0 /ticket/my-ticket/15375 1 33099 0 0 /ticket/ticketClosed/15493 156 1872 0 0 /ticket/ticketPicked/17235 97 1175 0 0 /ticket/my-assigned-tickets/16775 2 69290 0 0 /ticket/close-ticket/15202 1 52 0 0 /ticket/fetch-messages/17228 220 4818 0 0 /ticket/checkTicketElapsedTime/15982 1 374 0 0 /ticket/ticketClosed/16591 3 24 0 0 /ticket/my-ticket/15642 1 33112 0 0 /ticket/ticketPicked/16529 5 66 0 0 /ticket/ticketClosed/15348 39 468 0 0 /ticket/ticketClosed/17290 2 12 0 0 /ticket/my-ticket/15507 1 33071 0 0 /ticket/checkTicketElapsedTime/16007 2 670 0 0 /ticket/ticketClosed/17126 3 36 0 0 /ticket/fetch-messages/16120 64 1364 0 0 /ticket/fetch-messages/16957 26 528 0 0 /ticket/close-ticket/17036 1 52 0 0 /ticket/fetch-messages/17311 546 12012 0 0 /ticket/my-ticket/16723 3 99696 0 0 /ticket/ticketPicked/15348 46 570 0 0 /ticket/close-ticket/15664 1 52 0 0 /ticket/my-assigned-tickets/17171 3 104282 0 0 /user/58 1 38 0 0 /ticket/checkTicketElapsedTime/16335 1 325 0 0 /ticket/ticketPicked/14341 101 1212 0 0 /ticket/my-ticket/16432 3 99318 0 0 /ticket/my-ticket/15499 1 31611 0 0 /ticket/my-assigned-tickets/16290 3 104237 0 0 /ticket/ticketPicked/15378 5588 67067 0 0 /ticket/my-assigned-tickets/15614 2 69610 0 0 /user/265 3 114 0 0 /sla/getSLAperCategory/188 38 8170 0 0 /ticket/my-assigned-tickets/16447 3 104236 0 0 /ticket/transfer-ticket/16740 1 21 0 0 /ticket/my-ticket/16484 1 33109 0 0 /ticket/ticketPicked/16496 22 282 0 0 /ticket/checkTicketElapsedTime/17496 1 381 0 0 /ticket/checkTicketElapsedTime/15768 1 341 0 0 /ticket/ticketPicked/17254 5063 60706 0 0 /ticket/my-ticket/15948 1 33106 0 0 /ticket/ticketClosed/17407 6 60 0 0 /ticket/ticketClosed/17147 3 24 0 0 /ticket/checkTicketElapsedTime/15717 1 325 0 0 /ticket/close-ticket/13563 1 52 0 0 /ticket/close-ticket/17044 1 52 0 0 /ticket/update/15560 1 58 0 0 /ticket/close-ticket/17715 1 52 0 0 /ticket/close-ticket/15439 1 52 0 0 /ticket/ticketPicked/17611 3 36 0 0 /ticket/fetch-messages/17695 36716 814749 0 0 /ticket/ticketPicked/15325 9 117 0 0 /ticket/fetch-messages/16245 160 3388 0 0 /ticket/ticketPicked/15732 15299 183612 0 0 /ticket/ticketClosed/17555 6 72 0 0 /ticket/close-ticket/16583 1 52 0 0 /ticket/close-ticket/17602 1 52 0 0 /ticket/ticketPicked/17560 12 141 0 0 /ticket/ticketPicked/15899 4 66 0 0 /ticket/ticketPicked/16039 71 888 0 0 /ticket/checkTicketElapsedTime/16215 1 325 0 0 /ticket/close-ticket/17467 1 52 0 0 /ticket/ticketClosed/15435 1 12 0 0 /ticket/ticketClosed/15578 4 48 0 0 /ticket/my-assigned-tickets/15939 3 104251 0 0 /ticket/fetch-messages/15730 8406 184822 0 1 /ticket/checkTicketElapsedTime/17320 1 339 0 0 /ticket/close-ticket/15350 1 52 0 0 /ticket/ticketPicked/17716 9 114 0 0 /ticket/my-ticket/15660 1 33117 0 0 /ticket/fetch-messages/15563 751 16552 0 0 /ticket/close-ticket/15484 1 52 0 0 /ticket/ticketClosed/16230 2 24 0 0 /ticket/checkTicketElapsedTime/16487 1 387 0 0 /ticket/my-assigned-tickets/16193 2 69566 0 0 /users/getUserAbility/19743 2 3655 0 0 /ticket/my-ticket/16772 3 95182 0 0 /ticket/ticketClosed/17096 2 24 0 0 /ticket/my-assigned-tickets/16499 3 104263 0 0 /ticket/close-ticket/17048 1 52 0 0 /ticket/ticketPicked/16603 7 78 0 0 /ticket/ticketClosed/17216 3 36 0 0 /ticket/checkTicketElapsedTime/15555 1 386 0 0 /ticket/checkTicketElapsedTime/17243 1 326 0 0 /ticket/ticketClosed/16290 4 48 0 0 /ticket/my-ticket/15354 2 63733 0 0 /ticket/close-ticket/15565 1 52 0 0 /ticket/fetch-messages/15715 124 2706 0 0 /ticket/ticketClosed/15903 2 24 0 0 /ticket/ticketClosed/17252 274 3288 0 0 /ticket/fetch-messages/14996 29 594 0 0 /ticket/my-ticket/16183 1 33124 0 0 /ticket/fetch-messages/15734 25 506 0 0 /ticket/my-assigned-tickets/14194 2 69305 0 0 /ticket/close-ticket/16506 1 52 0 0 /ticket/checkTicketElapsedTime/16772 2 692 0 0 /ticket/my-assigned-tickets/16053 2 69479 0 0 /ticket/close-ticket/17669 1 52 0 0 /ticket/my-ticket/17419 1 33080 0 0 /ticket/my-assigned-tickets/16219 3 104402 0 0 /ticket/my-ticket/17149 1 33155 0 0 /ticket/ticketPicked/16783 9 126 0 0 /sla/getSLAperCategory/129 5 1015 0 0 /ticket/checkTicketElapsedTime/16677 1 325 0 0 /ticket/fetch-messages/17205 36143 795136 0 0 /ticket/checkTicketElapsedTime/16129 2 770 0 0 /ticket/my-assigned-tickets/16824 3 104215 0 0 /ticket/my-assigned-tickets/15341 2 69338 0 0 /ticket/fetch-messages/17531 6130 140990 0 0 /ticket/my-assigned-tickets/15434 2 69374 0 0 /ticket/update/17144 1 58 0 0 /ticket/my-ticket/15910 1 33106 0 0 /ticket/fetch-messages/16647 1888 42626 0 0 /ticket/ticketPicked/16404 9 116 0 0 /users-list/19341 8 319529 0 0 /ticket/checkTicketElapsedTime/16014 1 375 0 0 /user/1820 1 38 0 0 /ticket/my-ticket/15239 1 33171 0 0 /ticket/my-ticket/16317 1 33151 0 0 /ticket/my-ticket/16292 1 33101 0 0 /ticket/close-ticket/16340 1 52 0 0 /ticket/checkTicketElapsedTime/17100 1 341 0 0 /ticket/fetch-messages/17731 8204 189188 0 0 /ticket/ticketClosed/17258 1733 20837 0 0 /ticket/ticketClosed/16135 2 12 0 0 /ticket/fetch-messages/17612 5 110 0 0 /ticket/my-assigned-tickets/17145 3 104220 0 0 /ticket/my-ticket/16814 1 33077 0 0 /ticket/close-ticket/16319 1 52 0 0 /ticket/ticketClosed/16993 22 264 0 0 /ticket/my-ticket/17152 1 33078 0 0 /ticket/checkTicketElapsedTime/16864 1 336 0 0 /ticket/my-assigned-tickets/15723 5 174119 0 0 /ticket/ticketPicked/15479 1 21 0 0 /ticket/my-assigned-tickets/15537 3 104160 0 0 /ticket/my-ticket/16098 1 33123 0 0 /ticket/close-ticket/17695 1 52 0 0 /ticket/ticketPicked/17304 6 71 0 0 /ticket/my-assigned-tickets/17600 3 104216 0 0 /ticket/ticketPicked/15872 10 132 0 0 /ticket/my-assigned-tickets/17220 4 139634 0 0 /ticket/my-assigned-tickets/17033 2 69472 0 0 /ticket/checkTicketElapsedTime/17357 2 794 0 0 /ticket/fetch-messages/16003 2991 65758 0 0 /ticket/ticketClosed/16195 2654 31848 0 0 /ticket/ticketPicked/15565 11 168 0 0 /ticket/checkTicketElapsedTime/15969 1 324 0 0 /ticket/ticketClosed/15447 10 108 0 0 /ticket/ticketPicked/15716 7 93 0 0 /ticket/ticketClosed/16292 3 36 0 0 /ticket/ticketClosed/15466 5 48 0 0 /ticket/my-assigned-tickets/15734 3 104257 0 0 /ticket/close-ticket/15766 1 52 0 0 /ticket/my-ticket/17687 2 63292 0 0 /ticket/my-ticket/17592 1 33120 0 0 /ticket/my-assigned-tickets/16760 5 173029 0 0 /ticket/close-ticket/15895 1 52 0 0 /user/12471 4 152 0 0 /ticket/my-assigned-tickets/16278 3 104213 0 0 /sla/getSLAperCategory/Select%20Sub-Category 5 10 0 0 /user/1554 8 304 0 1 /ticket/close-ticket/15112 1 52 0 0 /ticket/close-ticket/15393 1 52 0 0 /ticket/ticketPicked/15790 105 1278 0 0 /ticket/checkTicketElapsedTime/16431 1 330 0 0 /ticket/ticketClosed/15573 23 276 0 0 /ticket/my-assigned-tickets/16831 3 104165 0 0 /ticket/my-ticket/16165 1 33083 0 0 /ticket/ticketPicked/17535 6 90 0 0 /users-list/1113 2 81636 0 0 /ticket/close-ticket/15877 1 52 0 0 /ticket/ticketPicked/15676 9 117 0 0 /ticket/my-assigned-tickets/16406 3 104164 0 0 /ticket/my-assigned-tickets/16418 5 174458 0 0 /ticket/my-assigned-tickets/16614 3 104178 0 0 /ticket/checkTicketElapsedTime/17561 1 346 0 0 /ticket/checkTicketElapsedTime/16291 1 324 0 0 /ticket/ticketPicked/15198 2789 33516 0 0 /ticket/close-ticket/15470 1 52 0 0 /ticket/my-ticket/16302 1 33078 0 0 /ticket/my-assigned-tickets/15390 3 104145 0 0 /ticket/checkTicketElapsedTime/15981 1 392 0 0 /ticket/ticketClosed/16560 2 24 0 0 /ticket/my-assigned-tickets/17625 3 104447 0 0 /ticket/close-ticket/15772 1 52 0 0 /ticket/ticketClosed/16484 3 36 0 0 /ticket/my-ticket/15935 1 33109 0 0 /ticket/ticketClosed/16014 7 84 0 0 /ticket/close-ticket/16959 1 52 0 0 /ticket/ticketPicked/15898 1888 22676 0 0 /ticket/fetch-messages/16601 7341 161502 0 0 /ticket/my-assigned-tickets/15875 3 104138 0 0 /ticket/ticketPicked/17385 5714 68590 0 0 /user/1516 1 38 0 0 /ticket/ticketClosed/15878 1344 16128 0 0 /ticket/my-assigned-tickets/16830 3 104108 0 0 /user/8258 2 76 0 0 /ticket/my-ticket/16843 1 33086 0 0 /ticket/fetch-messages/15710 31 616 0 0 /ticket/fetch-messages/15790 264 5764 0 0 /ticket/checkTicketElapsedTime/15262 1 322 0 0 /ticket/my-assigned-tickets/15615 2 69610 0 0 /ticket/checkTicketElapsedTime/15912 1 322 0 0 /ticket/my-ticket/17425 1 33086 0 0 /ticket/fetch-messages/16703 4679 1895628 0 0 /ticket/checkTicketElapsedTime/17174 1 335 0 0 /ticket/checkTicketElapsedTime/17280 2 682 0 0 /ticket/checkTicketElapsedTime/15596 1 321 0 0 /ticket/ticketClosed/3082 1 31 0 0 /ticket/fetch-messages/16696 35 726 0 0 /ticket/close-ticket/16606 1 52 0 0 /ticket/my-ticket/15512 1 33092 0 0 /ticket/close-ticket/16835 1 52 0 0 /ticket/fetch-messages/16633 31 660 0 1 /ticket/my-ticket/15568 1 33103 0 0 /ticket/ticketPicked/15302 142 1713 0 0 /ticket/checkTicketElapsedTime/17598 1 324 0 0 /ticket/fetch-messages/15212 60 1298 0 0 /ticket/ticketClosed/16800 138 1685 0 0 /ticket/ticketPicked/15887 13 174 0 0 /ticket/close-ticket/15562 1 52 0 0 /ticket/my-assigned-tickets/16903 2 69384 0 0 /ticket/ticketPicked/17004 89 1053 0 0 /ticket/fetch-messages/17280 5747 895594 0 0 /ticket/ticketClosed/15507 3 36 0 0 /ticket/fetch-messages/15286 686 73736 0 0 /ticket/ticketClosed/16587 11 132 0 0 /ticket/my-assigned-tickets/17414 3 104232 0 0 /ticket/close-ticket/15893 1 52 0 0 /user/1062 9 342 0 0 /ticket/close-ticket/16248 1 52 0 0 /ticket/transfer-ticket/16095 1 21 0 0 /ticket/ticketClosed/17539 34 396 0 0 /ticket/my-assigned-tickets/15834 3 104144 0 0 /ticket/my-assigned-tickets/15261 3 104268 0 0 /ticket/close-ticket/16226 1 52 0 0 /ticket/ticketPicked/16449 8 106 0 0 /ticket/my-ticket/13108 1 33394 0 0 /ticket/my-ticket/15705 1 33202 0 0 /ticket/my-assigned-tickets/16886 3 104153 0 0 /ticket/ticketPicked/16411 5456 65493 0 0 /ticket/checkTicketElapsedTime/16057 1 337 0 0 /ticket/checkTicketElapsedTime/14872 1 342 0 0 /ticket/my-assigned-tickets/15981 3 104138 0 0 /ticket/my-assigned-tickets/16680 2 69352 0 0 /ticket/checkTicketElapsedTime/15228 1 331 0 0 /ticket/ticketClosed/17395 3 36 0 0 /sla/getSLAperCategory/233 16 3536 0 0 /ticket/my-assigned-tickets/17689 4 138951 0 0 /ticket/my-assigned-tickets/16772 5 173208 0 0 /ticket/ticketPicked/15535 8 102 0 0 /ticket/my-assigned-tickets/16004 4 138914 0 0 /ticket/fetch-messages/15365 97 2191 0 0 /ticket/my-ticket/15659 1 33113 0 0 /ticket/checkTicketElapsedTime/17277 2 667 0 0 /ticket/ticketPicked/17614 277 3327 0 0 /ticket/ticketPicked/16512 12 138 0 0 /ticket/close-ticket/17021 1 52 0 0 /ticket/checkTicketElapsedTime/16225 1 318 0 0 /ticket/close-ticket/15483 1 52 0 0 /ticket/my-assigned-tickets/17368 2 69492 0 0 /ticket/ticketPicked/16952 1623 19498 0 0 /ticket/checkTicketElapsedTime/15986 1 318 0 0 /ticket/ticketPicked/17660 7 90 0 0 /ticket/fetch-messages/17035 628 13750 0 0 /user/5298 1 38 0 0 /ticket/close-ticket/16714 1 52 0 0 /ticket/fetch-messages/16432 2989 580960 0 0 /ticket/fetch-messages/16424 656 201423 0 0 /ticket/my-ticket/16570 1 33090 0 0 /ticket/ticketClosed/16472 188 2256 0 0 /ticket/checkTicketElapsedTime/16722 1 327 0 0 /ticket/ticketClosed/14937 1 30 0 0 /ticket/my-ticket/16266 1 33159 0 0 /ticket/ticketPicked/17292 4 66 0 0 /ticket/my-assigned-tickets/17280 2 69357 0 0 /ticket/fetch-messages/16186 4477 98494 0 0 /ticket/my-assigned-tickets/17573 2 69358 0 0 /ticket/checkTicketElapsedTime/15873 2 798 0 0 /ticket/my-ticket/15399 1 33087 0 0 /ticket/fetch-messages/16553 65 1386 0 0 /ticket/ticketPicked/15670 12 150 0 0 /ticket/close-ticket/16925 1 52 0 0 /ticket/my-ticket/16332 4 133420 0 0 /ticket/my-assigned-tickets/15716 2 69342 0 0 /ticket/ticketClosed/17479 973 11676 0 0 /ticket/close-ticket/16829 1 52 0 0 /ticket/close-ticket/15500 1 52 0 0 /ticket/my-assigned-tickets/16684 2 69576 0 0 /ticket/my-ticket/16384 1 33063 0 0 /ticket/ticketPicked/16197 29 348 0 0 /ticket/my-ticket/15871 1 33100 0 0 /ticket/checkTicketElapsedTime/16189 1 325 0 0 /ticket/my-ticket/15828 1 33076 0 0 /ticket/my-ticket/15905 1 33105 0 0 /ticket/ticketClosed/17256 3 36 0 0 /ticket/fetch-messages/16817 39 792 0 0 /ticket/ticketPicked/15623 20 258 0 0 /ticket/fetch-messages/15444 5838 128436 0 0 /ticket/checkTicketElapsedTime/15111 1 328 0 0 /ticket/checkTicketElapsedTime/17614 1 327 0 0 /ticket/fetch-messages/17702 39 834 0 0 /ticket/close-ticket/17305 1 52 0 0 /ticket/checkTicketElapsedTime/16790 1 324 0 0 /ticket/fetch-messages/17003 589 158264 0 0 /ticket/ticketPicked/15211 102 1242 0 0 /ticket/checkTicketElapsedTime/15672 2 661 0 0 /ticket/close-ticket/16240 1 52 0 0 /ticket/my-assigned-tickets/12253 2 69363 0 0 /ticket/fetch-messages/16206 30 594 0 0 /ticket/fetch-messages/15978 422 9240 0 0 /ticket/checkTicketElapsedTime/16446 1 318 0 0 /ticket/my-ticket/16011 1 33077 0 0 /ticket/my-assigned-tickets/16587 4 138792 1 0 /ticket/ticketPicked/15312 8 108 0 0 /ticket/fetch-messages/16465 910 619077 0 0 /ticket/fetch-messages/16697 138 17882 0 0 /ticket/ticketPicked/17197 37 456 0 0 /ticket/checkTicketElapsedTime/16303 1 332 0 0 /ticket/fetch-messages/16292 30 638 0 0 /ticket/ticketClosed/16071 4 70 0 0 /ticket/my-assigned-tickets/15679 3 104165 0 0 /ticket/ticketPicked/16139 2785 33424 0 0 /ticket/checkTicketElapsedTime/16176 1 380 0 0 /ticket/close-ticket/17494 1 52 0 0 /ticket/close-ticket/16253 1 52 0 0 /ticket/close-ticket/15172 1 52 0 0 /ticket/checkTicketElapsedTime/16009 2 682 0 0 /ticket/my-ticket/15593 1 33110 0 0 /ticket/my-assigned-tickets/15401 2 69438 0 0 /ticket/ticketClosed/17418 3 24 0 0 /ticket/close-ticket/15990 1 52 0 0 /ticket/ticketPicked/17679 4331 51978 0 0 /user/24 26 988 0 0 /ticket/my-assigned-tickets/17489 3 104134 0 0 /ticket/my-assigned-tickets/16030 2 69354 0 0 /ticket/fetch-messages/15883 38 792 0 0 /ticket/my-ticket/17544 1 33053 0 0 /ticket/my-ticket/17561 1 33123 0 0 /ticket/close-ticket/16265 1 52 0 0 /ticket/fetch-messages/15764 3583 78826 0 0 /ticket/my-assigned-tickets/16776 2 69622 0 0 /ticket/ticketPicked/15936 14 186 0 0 /ticket/ticketPicked/15529 67 814 0 0 /ticket/fetch-messages/17288 840 18414 0 0 /ticket/checkTicketElapsedTime/16410 1 386 0 0 /ticket/my-ticket/16147 1 33084 0 0 /ticket/checkTicketElapsedTime/17427 1 326 0 0 /ticket/ticketPicked/17492 9 114 0 0 /ticket/my-ticket/16417 1 33095 0 0 /ticket/close-ticket/15344 1 52 0 0 /ticket/ticketPicked/17303 9 107 0 0 /ticket/my-assigned-tickets/15814 3 104290 0 0 /ticket/my-ticket/15735 3 99525 0 0 /ticket/checkTicketElapsedTime/16508 1 386 0 0 /ticket/update/16557 1 58 0 0 /ticket/ticketClosed/15508 7 72 0 0 /ticket/my-ticket/17319 1 33108 0 0 /home 1978 80889037 8 1 /ticket/my-ticket/17024 1 33082 0 0 /ticket/ticketPicked/15412 2136 25656 0 0 /ticket/close-ticket/17413 1 52 0 0 /ticket/ticketPicked/17145 7 90 0 0 /ticket/close-ticket/16227 1 52 0 0 /ticket/fetch-messages/17510 1515 33220 0 0 /ticket/checkTicketElapsedTime/17253 1 379 0 0 /sla/getSLAperCategory/40 20 3860 0 0 /ticket/ticketPicked/14223 1 21 0 0 /ticket/checkTicketElapsedTime/15613 1 324 0 0 /ticket/close-ticket/17137 1 52 0 0 /ticket/close-ticket/15648 1 52 0 0 /ticket/close-ticket/17250 1 52 0 0 /ticket/ticketClosed/17425 3 24 0 0 /ticket/close-ticket/17320 1 52 0 0 /ticket/close-ticket/15574 1 52 0 0 /ticket/close-ticket/15523 1 52 0 0 /ticket/checkTicketElapsedTime/17122 1 324 0 0 /ticket/my-ticket/16626 1 33098 0 0 /ticket/close-ticket/17367 1 52 0 0 /ticket/fetch-messages/16522 438 38010 0 0 /ticket/my-assigned-tickets/16488 3 104314 0 0 /ticket/my-ticket/16063 1 33170 0 0 /ticket/my-ticket/15454 1 33106 0 0 /ticket/close-ticket/17628 1 52 0 0 /ticket/fetch-messages/16847 516 11264 0 0 /ticket/checkTicketElapsedTime/17730 1 328 0 0 /ticket/my-assigned-tickets/17066 2 69392 0 0 /ticket/ticketPicked/17671 91 1102 0 0 /ticket/checkTicketElapsedTime/16023 2 667 0 0 /ticket/checkTicketElapsedTime/17363 1 320 0 0 /ticket/checkTicketElapsedTime/15236 2 660 0 0 /ticket/ticketClosed/17101 5 60 0 0 /ticket/checkTicketElapsedTime/15481 1 346 0 0 /ticket/ticketPicked/13415 23 276 0 0 /ticket/close-ticket/17483 1 52 0 0 /ticket/checkTicketElapsedTime/16647 3 1033 0 0 /ticket/ticketPicked/16821 9 112 0 0 /ticket/my-assigned-tickets/15722 3 104171 0 0 /ticket/my-assigned-tickets/15196 4 139534 0 0 /ticket/ticketClosed/16470 70 840 0 0 /ticket/my-ticket/17513 1 33112 0 0 /ticket/ticketClosed/15729 3 36 0 0 /ticket/my-assigned-tickets/16665 2 69528 0 0 /ticket/close-ticket/15585 1 52 0 0 /ticket/ticketClosed/16796 3 36 0 0 /ticket/my-assigned-tickets/17673 3 104205 0 0 /ticket/close-ticket/15610 1 52 0 0 /ticket/ticketClosed/15722 3 36 0 0 /ticket/update/16376 1 58 0 0 /ticket/fetch-messages/15379 13949 348700 0 0 /ticket/my-ticket/17486 1 33082 0 0 /ticket/ticketClosed/16213 3 36 0 0 /ticket/my-ticket/16824 1 33099 0 0 /ticket/checkTicketElapsedTime/16402 1 324 0 0 /ticket/my-ticket/14154 1 33149 0 0 /ticket/fetch-messages/15603 17 374 0 0 /ticket/my-ticket/16766 2 63572 0 0 /ticket/checkTicketElapsedTime/15773 1 382 0 0 /ticket/ticketClosed/14071 1 31 0 0 /ticket/checkTicketElapsedTime/15370 1 322 0 0 /ticket/my-ticket/17300 3 99606 0 0 /ticket/my-assigned-tickets/15258 3 104088 0 0 /ticket/fetch-messages/16737 580 12738 0 0 /ticket/my-ticket/15388 1 33102 0 0 /ticket/ticketPicked/17694 204 2448 0 0 /ticket/fetch-messages/16682 51 1056 0 0 /ticket/ticketPicked/17375 15 198 0 0 /ticket/my-assigned-tickets/16150 3 104285 0 0 /ticket/my-ticket/15573 1 31604 0 0 /ticket/ticketPicked/16018 9 102 0 0 /ticket/my-ticket/15495 1 33056 0 0 /ticket/ticketPicked/17255 404 4847 0 0 /ticket/close-ticket/16034 1 52 0 0 /ticket/fetch-messages/16962 20532 513100 0 0 /ticket/ticketClosed/15988 2 24 0 0 /ticket/ticketPicked/15958 11 138 0 0 /ticket/close-ticket/16656 1 52 0 0 /ticket/ticketClosed/16306 427 5165 0 0 /ticket/ticketClosed/17169 1 12 0 0 /ticket/ticketClosed/16388 5 60 0 0 /ticket/my-ticket/16590 1 33082 0 0 /ticket/ticketClosed/16813 3 24 0 0 /ticket/close-ticket/15541 1 52 0 0 /ticket/my-assigned-tickets/17029 2 69374 0 0 /ticket/close-ticket/17400 1 52 0 0 /ticket/my-assigned-tickets/15847 4 139152 0 0 /ticket/my-assigned-tickets/13632 2 69375 0 0 /ticket/ticketClosed/15704 4 48 0 0 /ticket/my-assigned-tickets/16935 2 69394 0 0 /ticket/ticketClosed/15486 2 12 0 0 /ticket/close-ticket/17609 1 52 0 0 /ticket/my-assigned-tickets/17504 3 104238 0 0 /ticket/checkTicketElapsedTime/16125 1 383 0 0 /ticket/ticketClosed/17570 5 60 0 0 /ticket/checkTicketElapsedTime/16005 1 324 0 0 /ticket/fetch-messages/16341 6806 149710 0 0 /ticket/update/17445 1 58 0 0 /ticket/close-ticket/16266 1 52 0 0 /ticket/fetch-messages/16057 41 770 0 0 /ticket/fetch-messages/16058 34 660 0 0 /ticket/close-ticket/16735 1 52 0 0 /ticket/fetch-messages/17304 11 220 0 0 /ticket/checkTicketElapsedTime/16239 1 335 0 0 /ticket/checkTicketElapsedTime/16623 1 380 0 0 /ticket/update/16421 1 58 0 0 /ticket/checkTicketElapsedTime/16861 1 391 0 0 /ticket/close-ticket/15820 1 52 0 0 /ticket/checkTicketElapsedTime/17007 1 383 0 0 /ticket/checkTicketElapsedTime/16158 1 397 0 0 /ticket/ticketPicked/17113 21 250 0 0 /ticket/my-ticket/15379 2 66437 0 0 /ticket/close-ticket/17655 1 52 0 0 /ticket/ticketClosed/15900 1 12 0 0 /ticket/fetch-messages/17105 1747 38434 0 0 /ticket/my-assigned-tickets/15222 3 104244 0 0 /ticket/my-ticket/16150 1 33117 0 0 /ticket/close-ticket/17132 1 52 0 0 /ticket/ticketPicked/15363 38 453 0 0 /ticket/ticketPicked/17354 268 3213 0 0 /ticket/ticketPicked/16717 8 106 0 0 /ticket/checkTicketElapsedTime/17553 1 386 0 0 /ticket/my-ticket/15891 1 33072 0 0 /ticket/fetch-messages/16978 38 770 0 0 /ticket/close-ticket/16353 1 52 0 0 /ticket/my-ticket/15235 1 33081 0 0 /ticket/my-assigned-tickets/16738 2 69440 0 0 /ticket/ticketPicked/17227 6 69 0 0 /ticket/ticketClosed/16422 16 192 0 0 /ticket/ticketClosed/16069 89 1068 0 0 /ticket/ticketPicked/17224 10 135 0 0 /ticket/close-ticket/16332 1 52 0 0 /ticket/ticketPicked/15173 4 57 0 0 /ticket/ticketClosed/15424 3 36 0 0 /ticket/fetch-messages/16585 115 2530 0 0 /ticket/fetch-messages/17255 481 11336 0 0 /ticket/fetch-messages/16922 22 378 0 0 /ticket/update/17196 1 58 0 0 /ticket/my-assigned-tickets/16304 3 104218 0 0 /ticket/my-ticket/17415 1 33081 0 0 /ticket/ticketClosed/17175 2 12 0 0 /ticket/close-ticket/15821 1 52 0 0 /ticket/close-ticket/16731 1 52 0 0 /ticket/my-ticket/17145 1 33098 0 0 /ticket/fetch-messages/15299 4691 293579 0 0 /ticket/checkTicketElapsedTime/17132 1 318 0 0 /ticket/fetch-messages/15798 170 3718 0 0 /ticket/my-ticket/15522 1 33063 0 0 /ticket/fetch-messages/15344 45 882 0 0 /ticket/ticketClosed/15459 1 12 0 0 /ticket/my-assigned-tickets/17150 3 104151 0 0 /ticket/close-ticket/16083 1 52 0 0 /ticket/close-ticket/15199 1 52 0 0 /ticket/my-assigned-tickets/16997 2 69594 0 0 /ticket/checkTicketElapsedTime/16154 1 322 0 0 /ticket/my-assigned-tickets/17716 3 104383 0 0 /ticket/close-ticket/15421 1 52 0 0 /ticket/close-ticket/16175 1 52 0 0 /ticket/fetch-messages/15591 332 7260 0 0 /ticket/checkTicketElapsedTime/16648 1 329 0 0 /ticket/close-ticket/15908 1 52 0 0 /ticket/fetch-messages/17395 29 616 0 0 /ticket/fetch-messages/17161 7 110 0 0 /ticket/my-assigned-tickets/16165 3 104175 0 0 /ticket/ticketClosed/16920 6 60 0 0 /ticket/ticketClosed/16081 18679 224148 0 0 /ticket/ticketPicked/15356 9 126 0 0 /ticket/close-ticket/15307 1 52 0 0 /ticket/ticketClosed/16962 260 3145 0 0 /ticket/ticketPicked/17316 9 102 0 0 /ticket/fetch-messages/17170 19 330 0 0 /ticket/fetch-messages/16646 1038 388354 0 0 /ticket/ticketPicked/17697 1044 12525 0 0 /ticket/ticketClosed/17331 4 36 0 0 /ticket/ticketPicked/15664 12 138 0 0 /ticket/ticketPicked/16865 7 94 0 0 /ticket/ticketClosed/16670 2 12 0 0 /ticket/my-assigned-tickets/16882 3 104121 0 0 /ticket/close-ticket/17712 1 52 0 0 /ticket/ticketClosed/16257 4 48 0 0 /ticket/close-ticket/16800 1 52 0 0 /ticket/my-ticket/16458 1 33088 0 0 /ticket/ticketPicked/15350 35 438 0 0 /user/238 1 38 0 0 /ticket/fetch-messages/15418 21 440 0 0 /ticket/my-assigned-tickets/15509 3 104169 0 0 /ticket/fetch-messages/16230 92 1936 0 0 /ticket/ticketPicked/15563 731 8782 0 0 /ticket/my-assigned-tickets/15110 2 69336 0 0 /ticket/ticketPicked/17070 6 70 0 0 /ticket/fetch-messages/16308 18909 415998 0 0 /ticket/my-ticket/16685 1 33068 0 0 /sla/getSLAperCategory/155 11 2266 0 0 /ticket/checkTicketElapsedTime/16208 1 326 0 0 /ticket/checkTicketElapsedTime/16897 1 380 0 0 /ticket/close-ticket/15564 1 52 0 0 /ticket/my-ticket/16089 1 33079 0 0 /ticket/my-assigned-tickets/15449 3 104146 0 0 /ticket/close-ticket/15515 1 52 0 0 /ticket/my-assigned-tickets/17279 3 104158 0 0 /ticket/fetch-messages/17707 6 105 0 0 /ticket/fetch-messages/15349 4236 93192 0 0 /ticket/my-ticket/17043 1 33103 0 0 /ticket/my-assigned-tickets/17648 2 69316 0 0 /ticket/my-ticket/15862 1 33070 0 0 /ticket/fetch-messages/15441 33 704 0 0 /ticket/update/15365 1 58 0 0 /ticket/my-ticket/15818 1 33082 0 0 /ticket/ticketPicked/17108 13 180 0 0 /ticket/checkTicketElapsedTime/15435 1 379 0 0 /ticket/ticketPicked/16847 5 66 0 0 /ticket/close-ticket/16984 1 52 0 0 /ticket/fetch-messages/16613 44 968 0 0 /ticket/my-ticket/16021 1 33103 0 0 /ticket/ticketPicked/17523 20 246 0 0 /ticket/my-ticket/16078 1 33107 0 0 /ticket/ticketPicked/15684 27 336 0 0 /ticket/fetch-messages/15522 30 638 0 0 /ticket/my-assigned-tickets/16378 3 104171 0 0 /ticket/my-ticket/17330 4 132667 0 0 /ticket/ticketClosed/16696 3 24 0 0 /ticket/ticketClosed/16621 15 221 0 0 /ticket/fetch-messages/15171 39 858 0 0 /ticket/ticketClosed/16682 15 180 0 0 /user/4489 2 76 0 0 /ticket/close-ticket/15702 1 52 0 0 /ticket/my-assigned-tickets/17441 3 104171 0 0 /ticket/close-ticket/15333 1 52 0 0 /ticket/checkTicketElapsedTime/16177 1 315 0 0 /ticket/close-ticket/15756 1 52 0 0 /ticket/my-assigned-tickets/16029 2 69346 0 0 /ticket/close-ticket/15556 1 52 0 0 /ticket/checkTicketElapsedTime/15135 1 347 0 0 /ticket/my-assigned-tickets/16143 3 104300 0 0 /ticket/fetch-messages/15335 125 2728 0 0 /ticket/my-ticket/17572 1 33111 0 0 /ticket/ticketPicked/16103 815 9798 0 0 /ticket/ticketClosed/15321 19 228 0 0 /ticket/ticketPicked/16403 3 54 0 0 /ticket/my-assigned-tickets/15171 2 69400 0 0 /ticket/ticketPicked/17247 7 95 0 0 /ticket/ticketClosed/16461 46 540 0 0 /ticket/my-ticket/17167 1 33084 0 0 /ticket/ticketClosed/16243 146 1752 0 0 /ticket/close-ticket/15233 1 52 0 0 /ticket/my-ticket/16427 1 33278 0 0 /ticket/my-ticket/16541 1 33074 0 0 /ticket/close-ticket/16725 1 52 0 0 /ticket/close-ticket/17135 1 52 0 0 /ticket/my-ticket/16564 3 94905 0 0 /ticket/close-ticket/17029 1 52 0 0 /ticket/checkTicketElapsedTime/16840 1 322 0 0 /ticket/close-ticket/15771 1 52 0 0 /ticket/fetch-messages/16632 55 1210 0 0 /ticket/ticketClosed/17434 19 216 0 0 /ticket/ticketPicked/16395 5 78 0 0 /ticket/my-assigned-tickets/15332 2 69374 0 0 /ticket/close-ticket/15592 1 52 0 0 /ticket/checkTicketElapsedTime/15825 3 1190 0 0 /ticket/my-assigned-tickets/15259 3 104189 0 0 /ticket/close-ticket/16744 1 52 0 0 /ticket/checkTicketElapsedTime/15808 2 782 0 0 /user/17545 2 76 0 0 /ticket/ticketClosed/15310 520 6275 0 0 /ticket/ticketPicked/16593 9 126 0 0 /ticket/my-ticket/17329 1 33141 0 0 /ticket/my-ticket/17014 1 31584 0 0 /user/1981 2 76 0 0 /ticket/ticketPicked/16374 1027 12339 0 0 /ticket/ticketClosed/16446 3 36 0 0 /ticket/ticketPicked/15139 53 636 0 0 /ticket/my-ticket/16616 1 33168 0 0 /ticket/close-ticket/15536 1 52 0 0 /ticket/my-ticket/15840 1 33074 0 0 /ticket/my-assigned-tickets/16984 2 69328 0 0 /users-list/2016 1 39790 0 0 /ticket/fetch-messages/17298 3477 78804 0 0 /ticket/checkTicketElapsedTime/15872 1 327 0 0 /ticket/checkTicketElapsedTime/15749 1 332 0 0 /ticket/fetch-messages/16380 18 396 0 0 /ticket/ticketPicked/17325 5 66 0 0 /ticket/close-ticket/17052 1 52 0 0 /ticket/my-ticket/15205 1 33111 0 0 /ticket/ticketPicked/17437 2054 24672 0 0 /ticket/my-assigned-tickets/15828 3 104148 0 0 /ticket/checkTicketElapsedTime/16870 2 682 0 0 /ticket/checkTicketElapsedTime/15741 1 391 0 0 /ticket/my-assigned-tickets/15656 3 104195 0 0 /ticket/close-ticket/17279 1 52 0 0 /ticket/my-ticket/17381 4 132644 0 0 /ticket/close-ticket/15479 1 52 0 0 /ticket/my-ticket/17523 2 66220 0 0 /ticket/ticketClosed/16515 4 48 0 0 /ticket/my-ticket/17246 1 33075 0 0 /ticket/my-assigned-tickets/15262 2 69342 0 0 /ticket/ticketClosed/15304 3915 47030 0 0 /ticket/fetch-messages/15422 64 1386 0 0 /ticket/fetch-messages/15987 11871 261096 0 0 /ticket/ticketClosed/17527 35 420 0 0 /ticket/ticketPicked/15782 187 2236 0 0 /ticket/ticketClosed/16286 2 24 0 0 /ticket/my-assigned-tickets/15790 3 69351 0 0 /ticket/ticketClosed/15392 2 24 0 0 /ticket/my-assigned-tickets/15420 3 104167 0 0 /ticket/my-assigned-tickets/17382 3 104166 0 0 /ticket/ticketPicked/17272 7 94 0 0 /user/1531 1 38 0 0 /ticket/ticketPicked/17131 13 174 0 0 /ticket/my-assigned-tickets/15747 3 69375 0 0 /ticket/ticketPicked/16623 2 33 0 0 /ticket/my-ticket/15321 1 33100 0 0 /ticket/ticketClosed/17389 3 24 0 0 /ticket/my-assigned-tickets/16375 2 69418 0 0 /ticket/my-assigned-tickets/17706 3 104212 0 0 /ticket/ticketPicked/17041 7 78 0 0 /ticket/my-ticket/15378 1 33099 0 0 /ticket/checkTicketElapsedTime/15593 1 318 0 0 /ticket/my-assigned-tickets/16308 2 69718 0 0 /ticket/ticketPicked/17682 3181 38190 0 0 /ticket/my-ticket/17476 1 33101 0 0 /ticket/fetch-messages/12253 33 726 0 0 /ticket/checkTicketElapsedTime/17168 1 336 0 0 /ticket/ticketPicked/16394 294 3537 0 0 /ticket/fetch-messages/15884 5828 128194 0 0 /ticket/checkTicketElapsedTime/17573 1 322 0 0 /ticket/checkTicketElapsedTime/16759 1 334 0 0 /ticket/fetch-messages/15318 13 286 0 0 /ticket/close-ticket/16200 1 52 0 0 /ticket/my-ticket/17504 1 33104 0 0 /ticket/ticketClosed/15957 6 72 0 0 /ticket/checkTicketElapsedTime/15769 1 337 0 0 /ticket/fetch-messages/15403 2578 59262 0 0 /ticket/my-assigned-tickets/16117 2 69612 0 0 /ticket/checkTicketElapsedTime/17010 1 383 0 0 /ticket/fetch-messages/15934 18215 455375 0 0 /ticket/checkTicketElapsedTime/16061 1 389 0 0 /ticket/my-ticket/15583 1 33072 0 0 /ticket/ticketClosed/16139 6 111 0 0 /ticket/ticketClosed/15963 1 12 0 0 /ticket/fetch-messages/17568 359 7876 0 0 /ticket/close-ticket/17071 1 52 0 0 /ticket/fetch-messages/15572 53 1210 0 0 /ticket/checkTicketElapsedTime/16976 1 323 0 0 /ticket/my-ticket/15252 2 66523 0 0 /ticket/my-assigned-tickets/16047 3 104137 0 0 /ticket/checkTicketElapsedTime/16786 3 1000 0 0 /ticket/ticketClosed/3129 1 31 0 0 /ticket/fetch-messages/15479 15 330 0 0 /ticket/fetch-messages/15765 239 5236 0 0 /ticket/my-assigned-tickets/17371 2 69525 0 0 /ticket/checkTicketElapsedTime/17472 1 380 0 0 /sla/getSLAperCategory/184 10 2120 0 0 /ticket/checkTicketElapsedTime/16934 1 384 0 0 /users/getUserAbility/19730 2 2209 0 0 /ticket/ticketClosed/15693 3 36 0 0 /ticket/ticketClosed/15206 4 36 0 0 /ticket/ticketPicked/16568 18 234 0 0 /ticket/ticketPicked/17210 17 204 0 0 /users/getUserAbility/8140 2 2229 0 0 /ticket/checkTicketElapsedTime/15637 1 376 0 0 /ticket/ticketPicked/15366 28 346 0 0 /ticket/ticketClosed/16885 4 48 0 0 /ticket/my-ticket/15767 1 33097 0 0 /ticket/my-assigned-tickets/16800 2 69950 0 0 /ticket/ticketClosed/15825 7 153 0 0 /ticket/checkTicketElapsedTime/15999 1 325 0 0 /ticket/fetch-messages/17381 1418 97641 0 0 /ticket/checkTicketElapsedTime/17302 1 321 0 0 /ticket/my-ticket/15945 1 33103 0 0 /ticket/fetch-messages/17244 6790 150055 0 0 /ticket/my-assigned-tickets/17225 2 69349 0 0 /ticket/close-ticket/15722 1 52 0 0 /ticket/my-assigned-tickets/16207 3 104130 0 0 /ticket/my-assigned-tickets/17338 1 34785 0 0 /ticket/checkTicketElapsedTime/16338 1 386 0 0 /ticket/checkTicketElapsedTime/16762 1 315 0 0 /ticket/ticketPicked/17703 11 132 0 0 /ticket/close-ticket/15891 1 52 0 0 /ticket/my-ticket/16394 1 33075 0 0 /ticket/close-ticket/15383 1 52 0 0 /ticket/my-ticket/15389 1 33110 0 0 /ticket/fetch-messages/15327 11 242 0 0 /ticket/ticketClosed/16984 742 8904 0 0 /ticket/my-assigned-tickets/15257 3 104097 0 0 /ticket/close-ticket/15863 1 52 0 0 /ticket/ticketPicked/16091 92 1101 0 0 /ticket/ticketClosed/15655 4 70 0 0 /ticket/my-assigned-tickets/17102 2 69574 0 0 /ticket/my-assigned-tickets/16305 3 104279 0 0 /user/63 8 232 0 0 /ticket/my-ticket/16833 1 33068 0 0 /ticket/my-assigned-tickets/16066 2 69338 0 0 /ticket/ticketPicked/16680 5 59 0 0 /ticket/ticketPicked/15308 1159 13911 0 0 /ticket/ticketPicked/16856 212 2550 0 0 /ticket/checkTicketElapsedTime/15388 1 318 0 0 /ticket/ticketPicked/17514 7 90 0 0 /ticket/close-ticket/15469 1 52 0 0 /ticket/my-ticket/16459 1 33097 0 0 /ticket/ticketClosed/16065 2 24 0 0 /ticket/my-assigned-tickets/16791 2 69412 0 0 /ticket/checkTicketElapsedTime/16112 1 391 0 0 /ticket/my-assigned-tickets/15596 2 69594 0 0 /ticket/ticketPicked/16756 1067 12804 0 0 /ticket/fetch-messages/17715 14292 1866098 0 1 /ticket/update/16758 1 58 0 0 /ticket/ticketClosed/15422 4 36 0 0 /ticket/checkTicketElapsedTime/16926 1 317 0 0 /ticket/update/17652 1 58 0 0 /ticket/fetch-messages/17540 755 18626 0 0 /users-list/19301 6 238072 0 0 /ticket/fetch-messages/15336 16 352 0 0 /ticket/ticketClosed/15674 78 959 0 0 /ticket/my-ticket/17357 5 166230 0 0 /ticket/ticketClosed/15669 4339 52109 0 0 /ticket/my-assigned-tickets/15417 3 104167 0 0 /ticket/ticketClosed/17610 47 552 0 0 /ticket/close-ticket/16706 1 52 0 0 /ticket/checkTicketElapsedTime/16892 2 662 0 0 /ticket/my-assigned-tickets/17401 2 69354 0 0 /ticket/ticketClosed/16902 964 11592 0 0 /ticket/ticketClosed/17037 27 365 0 0 /ticket/checkTicketElapsedTime/17348 2 694 0 0 /ticket/close-ticket/16419 1 52 0 0 /ticket/ticketClosed/17309 15 168 0 0 /ticket/my-assigned-tickets/16259 3 104194 0 0 /ticket/ticketClosed/16443 7 72 0 0 /ticket/ticketClosed/17560 3 36 0 0 /ticket/ticketClosed/16730 21 293 0 0 /ticket/fetch-messages/15240 5527 132648 0 0 /ticket/fetch-messages/17159 24078 3825851 0 0 /ticket/ticketPicked/16928 8 102 0 0 /ticket/my-ticket/16107 1 33062 0 0 /ticket/ticketPicked/16537 3 54 0 0 /ticket/checkTicketElapsedTime/16332 2 674 0 0 /reports/categorySummaryReport 3 14484 0 0 /ticket/close-ticket/16089 1 52 0 0 /ticket/ticketClosed/17196 811 9732 0 0 /ticket/close-ticket/16934 1 52 0 0 /ticket/close-ticket/17277 1 52 0 0 /ticket/ticketClosed/16491 4 70 0 0 /ticket/checkTicketElapsedTime/15174 1 331 0 0 /ticket/ticketPicked/16775 4830 57957 0 0 /ticket/my-assigned-tickets/16603 3 104141 0 0 /user/1892 3 114 0 0 /ticket/ticketPicked/15629 2686 32250 0 0 /user/957 4 152 0 0 /ticket/ticketClosed/16360 2 24 0 0 /ticket/ticketPicked/17003 560 6717 0 0 /ticket/fetch-messages/15793 200 4334 0 0 /ticket/ticketPicked/17139 10 126 0 0 /ticket/checkTicketElapsedTime/16781 1 385 0 0 /ticket/ticketClosed/15922 2 12 0 0 /ticket/checkTicketElapsedTime/16298 1 324 0 0 /ticket/my-assigned-tickets/17104 3 104231 0 0 /ticket/close-ticket/16682 1 52 0 0 /ticket/fetch-messages/17597 223 4884 0 0 /ticket/ticketPicked/15637 7 102 0 0 /ticket/ticketPicked/16696 8 94 0 0 /ticket/my-ticket/16675 1 33126 0 0 /ticket/checkTicketElapsedTime/16794 1 345 0 0 /ticket/ticketPicked/15734 7 102 0 0 /users-list/2910 2 79996 0 0 /ticket/fetch-messages/15398 7383 162338 0 0 /ticket/fetch-messages/16567 115 2508 0 0 /user/19349 495 14239 0 1 /ticket/ticketPicked/17467 10 105 0 0 /ticket/close-ticket/15510 1 52 0 0 /ticket/ticketPicked/15222 2417 29028 0 1 /ticket/ticketClosed/16923 6 60 0 0 /ticket/ticketClosed/16826 3 24 0 0 /ticket/ticketPicked/15729 9 126 0 0 /ticket/ticketClosed/15708 2 24 0 0 /ticket/my-assigned-tickets/16330 1 35065 0 0 /ticket/fetch-messages/16097 588 12914 0 0 /sla/getSLAperCategory/167 13 2795 0 0 /ticket/checkTicketElapsedTime/17142 2 666 0 0 /ticket/close-ticket/17315 1 52 0 0 /ticket/close-ticket/16679 1 52 0 0 /ticket/ticketPicked/15311 6 83 0 0 /ticket/my-assigned-tickets/15176 2 69388 0 0 /ticket/my-assigned-tickets/15571 3 104132 0 0 /ticket/fetch-messages/15640 1456 169167 0 0 /ticket/my-assigned-tickets/16749 3 104894 0 0 /ticket/update/15706 1 58 0 0 /ticket/my-assigned-tickets/15688 3 104648 0 0 /ticket/checkTicketElapsedTime/16357 1 327 0 0 /ticket/ticketClosed/17607 3 24 0 0 /ticket/ticketPicked/17561 21 264 0 0 /ticket/fetch-messages/15400 7852 172700 0 0 /ticket/my-ticket/16342 1 33096 0 0 /ticket/fetch-messages/16315 324 39292 0 0 /ticket/close-ticket/16132 1 52 0 0 /ticket/close-ticket/17663 1 52 0 0 /user/759 4 152 0 0 /ticket/fetch-messages/16609 7980 1461208 0 0 /ticket/my-ticket/16088 1 31594 0 0 /ticket/fetch-messages/16816 77 1672 0 0 /ticket/checkTicketElapsedTime/15233 1 319 0 0 /ticket/my-assigned-tickets/17662 3 104227 0 0 /ticket/my-assigned-tickets/15291 4 139662 0 0 /ticket/my-assigned-tickets/15403 2 69328 0 0 /sla/getSLAperCategory/93 52 11024 0 0 /ticket/fetch-messages/16112 73 1562 0 0 /ticket/ticketPicked/15890 11 150 0 0 /ticket/close-ticket/15744 1 52 0 0 /sla/getSLAperCategory/179 1 217 0 0 /ticket/ticketPicked/17147 9 102 0 0 /ticket/ticketClosed/17664 3 36 0 0 /ticket/my-ticket/15819 1 33083 0 0 /ticket/close-ticket/17238 1 52 0 0 /ticket/close-ticket/16100 1 52 0 0 /ticket/fetch-messages/16974 318 6996 0 0 /ticket/checkTicketElapsedTime/17383 1 382 0 0 /ticket/my-ticket/17697 3 99291 0 0 /ticket/my-ticket/17582 1 33090 0 0 /ticket/my-assigned-tickets/16287 3 104198 0 0 /ticket/ticketClosed/16675 3 36 0 0 /ticket/my-ticket/17253 1 33106 0 0 /ticket/my-assigned-tickets/15260 2 69404 0 0 /ticket/fetch-messages/17110 467 9765 0 0 /ticket/ticketClosed/16272 313 3778 0 0 /ticket/ticketPicked/16973 14 174 0 0 /ticket/my-ticket/17534 1 33093 0 0 /ticket/ticketPicked/16185 65 822 0 0 /ticket/close-ticket/16211 1 52 0 0 /ticket/ticketPicked/16099 21 270 0 0 /ticket/ticketClosed/17239 3 60 0 0 /ticket/ticketPicked/17642 22 275 0 0 /ticket/ticketPicked/15946 5 78 0 0 /ticket/ticketClosed/17543 38 444 0 0 /ticket/close-ticket/17539 1 52 0 0 /ticket/ticketClosed/15066 1 30 0 0 /ticket/fetch-messages/17058 1392 30602 0 0 /ticket/ticketPicked/17085 8 90 0 0 /ticket/ticketPicked/16302 8 120 0 0 /ticket/close-ticket/15355 1 52 0 0 /ticket/close-ticket/17018 1 52 0 0 /ticket/my-assigned-tickets/15738 3 104228 0 0 /company-list/12 7 11074 0 0 /ticket/ticketClosed/17572 3 36 0 0 /ticket/ticketPicked/15957 11 147 0 0 /ticket/close-ticket/15811 1 52 0 0 /ticket/my-ticket/15745 1 33087 0 0 /ticket/ticketPicked/15601 3 54 0 0 /ticket/checkTicketElapsedTime/16620 2 674 0 0 /ticket/ticketPicked/15989 8 102 0 0 /ticket/fetch-messages/16133 22 374 0 0 /ticket/fetch-messages/17310 264 36670 0 0 /ticket/fetch-messages/16802 64 1408 0 0 /ticket/my-ticket/16137 1 33072 0 0 /ticket/ticketPicked/16301 464 5592 0 0 /ticket/ticketClosed/16032 4 48 0 0 /user/782 4 152 0 0 /ticket/ticketPicked/16936 524 6300 0 0 /ticket/ticketClosed/16990 3 36 0 0 /ticket/ticketPicked/16904 1957 23508 0 0 /ticket/my-ticket/17706 1 33098 0 0 /ticket/fetch-messages/15324 11 242 0 0 /ticket/my-ticket/16654 1 33077 0 0 /ticket/checkTicketElapsedTime/15907 1 325 0 0 /ticket/my-assigned-tickets/17041 3 104304 0 0 /ticket/ticketClosed/15626 96 1140 0 0 /ticket/my-assigned-tickets/16221 3 104230 0 0 /ticket/ticketClosed/16931 5 48 0 0 /ticket/my-ticket/15967 1 33103 0 0 /ticket/checkTicketElapsedTime/16872 2 666 0 0 /ticket/fetch-messages/15794 89 1914 0 0 /ticket/my-ticket/17056 1 31645 0 0 /ticket/checkTicketElapsedTime/16079 1 325 0 0 /ticket/my-ticket/16360 1 33091 0 0 /ticket/ticketPicked/16425 204 2424 0 0 /ticket/my-assigned-tickets/15289 2 69348 0 0 /ticket/fetch-messages/16333 74 1606 0 0 /ticket/ticketClosed/15579 1355 16285 0 0 /ticket/ticketPicked/16850 161 1941 0 0 /ticket/my-ticket/16803 2 63270 0 0 /ticket/my-assigned-tickets/15972 3 104204 0 0 /ticket/close-ticket/16077 1 52 0 0 /ticket/fetch-messages/16183 39 836 0 0 /ticket/my-ticket/17371 1 33163 0 0 /ticket/my-ticket/14341 1 33172 0 0 /ticket/fetch-messages/15408 2883 72050 0 0 /ticket/my-ticket/17328 1 33136 0 0 /ticket/my-assigned-tickets/16024 4 138834 0 0 /ticket/close-ticket/16602 1 52 0 0 /ticket/my-ticket/15426 1 33034 0 0 /ticket/my-assigned-tickets/15758 3 104188 0 0 /ticket/ticketPicked/16278 7 102 0 0 /ticket/ticketClosed/17691 4 48 0 0 /ticket/update/16490 1 58 0 0 /ticket/my-assigned-tickets/16667 3 104386 0 0 /ticket/ticketPicked/15816 40 489 0 0 /ticket/ticketClosed/16999 3 24 0 0 /ticket/ticketClosed/17339 3 36 0 0 /ticket/ticketClosed/17679 94 1169 0 0 /ticket/close-ticket/16619 1 52 0 0 /ticket/ticketClosed/17122 4 48 0 0 /ticket/ticketClosed/16264 384 4630 0 0 /ticket/my-ticket/15617 1 33114 0 0 /ticket/ticketPicked/16314 4066 48792 0 0 /ticket/my-assigned-tickets/16974 2 69370 0 0 /ticket/checkTicketElapsedTime/17603 1 327 0 0 /ticket/fetch-messages/16205 29 594 0 0 /ticket/my-assigned-tickets/17291 3 104122 0 0 /ticket/close-ticket/16747 1 52 0 0 /user/5488 1 38 0 0 /ticket/my-assigned-tickets/17105 3 104255 0 0 /ticket/fetch-messages/16827 87 1848 0 0 /ticket/close-ticket/17056 1 52 0 0 /ticket/fetch-messages/15169 14 308 0 0 /ticket/fetch-messages/17668 29 567 0 0 /ticket/ticketClosed/16162 228 2758 0 0 /ticket/checkTicketElapsedTime/15615 1 325 0 0 /ticket/my-assigned-tickets/17359 3 104302 0 0 /ticket/my-ticket/15311 1 33061 0 0 /ticket/my-assigned-tickets/17635 3 104275 0 0 /ticket/ticketPicked/16600 36 441 0 0 /users/getUserAbility/19762 2 2209 0 0 /ticket/my-assigned-tickets/15967 4 139071 0 0 /ticket/ticketClosed/15994 142 1704 0 0 /ticket/fetch-messages/15386 22385 492470 0 0 /ticket/ticketClosed/15665 4 36 0 0 /ticket/ticketClosed/16191 4 48 0 0 /ticket/ticketClosed/16660 3 24 0 0 /ticket/close-ticket/15283 1 52 0 0 /ticket/my-ticket/16856 4 132896 0 0 /ticket/update/17262 1 58 0 0 /ticket/close-ticket/16796 1 52 0 0 /ticket/my-assigned-tickets/15885 3 104138 0 0 /ticket/my-assigned-tickets/17376 4 139318 0 0 /ticket/my-assigned-tickets/16573 3 104305 0 0 /ticket/fetch-messages/16037 434 9504 0 0 /ticket/checkTicketElapsedTime/15587 1 374 0 0 /ticket/checkTicketElapsedTime/17158 1 387 0 0 /ticket/my-assigned-tickets/17311 2 69634 0 0 /ticket/my-ticket/17677 1 33106 0 0 /ticket/checkTicketElapsedTime/17065 1 322 0 0 /ticket/fetch-messages/15633 10215 224730 0 0 /ticket/checkTicketElapsedTime/15546 1 328 0 0 /ticket/close-ticket/16320 1 52 0 0 /ticket/ticketClosed/17634 314 3790 0 0 /ticket/fetch-messages/16849 131 2838 0 0 /ticket/ticketClosed/16350 2 24 0 0 /ticket/ticketPicked/16470 431 5182 0 0 /ticket/my-assigned-tickets/17446 2 69408 0 0 /ticket/ticketPicked/16807 10 118 0 0 /ticket/ticketClosed/16510 3 36 0 0 /users-list/19360 3 119412 0 0 /ticket/my-ticket/16695 1 33099 0 0 /ticket/close-ticket/17155 1 52 0 0 /ticket/my-assigned-tickets/17389 2 69334 0 0 /ticket/fetch-messages/17667 34 651 0 0 /ticket/ticketPicked/17602 1870 22449 0 0 /ticket/ticketClosed/17421 2 24 0 0 /ticket/checkTicketElapsedTime/16117 1 327 0 0 /ticket/ticketClosed/16344 5 48 0 0 /ticket/my-assigned-tickets/16672 3 104158 0 0 /ticket/ticketPicked/16322 6139 73656 0 0 /ticket/my-assigned-tickets/16526 2 69431 0 0 /ticket/my-assigned-tickets/17497 3 104199 0 0 /user/344 2 76 0 0 /ticket/ticketClosed/17652 1364 16356 0 0 /ticket/my-assigned-tickets/15982 3 104167 0 0 /ticket/my-ticket/17003 4 132800 0 0 /ticket/fetch-messages/15495 18 374 0 0 /ticket/ticketClosed/17432 2 24 0 0 /ticket/checkTicketElapsedTime/17153 1 379 0 0 /ticket/ticketClosed/15557 36 420 0 0 /ticket/fetch-messages/16412 147 3234 0 0 /fetch-dealerships 12 9221 0 0 /ticket/fetch-messages/15494 15 330 0 0 /ticket/checkTicketElapsedTime/16331 2 774 0 0 /ticket/checkTicketElapsedTime/15803 1 342 0 0 /ticket/my-assigned-tickets/15565 3 104243 0 0 /ticket/fetch-messages/16640 6455 149562 0 0 /ticket/ticketPicked/16156 1636 19644 0 0 /ticket/checkTicketElapsedTime/15878 1 319 0 0 /ticket/ticketPicked/15313 1362 16380 0 0 /ticket/my-ticket/16099 2 66142 0 0 /ticket/ticketPicked/15374 7483 89793 0 1 /ticket/close-ticket/16504 1 52 0 0 /ticket/checkTicketElapsedTime/15401 1 323 0 0 /ticket/my-ticket/17391 1 33074 0 0 /ticket/checkTicketElapsedTime/17029 1 321 0 0 /ticket/ticketClosed/16402 1 12 0 0 /ticket/checkTicketElapsedTime/16449 1 327 0 0 /ticket/ticketClosed/17372 7 125 0 0 /ticket/checkTicketElapsedTime/15383 1 319 0 0 /ticket/ticketClosed/16526 38 456 0 0 /users-list/18107 1 40570 0 0 /ticket/my-assigned-tickets/17733 2 69362 0 0 /ticket/checkTicketElapsedTime/15633 1 325 0 0 /ticket/my-ticket/15658 1 33154 0 0 /ticket/update/16479 1 58 0 0 /ticket/my-ticket/15363 1 33100 0 0 /ticket/ticketPicked/16104 26 336 0 0 /ticket/my-assigned-tickets/15930 3 104509 0 0 /ticket/close-ticket/16892 1 52 0 0 /ticket/fetch-messages/15973 15421 339240 0 1 /ticket/my-assigned-tickets/15736 3 104441 0 0 /ticket/fetch-messages/15701 3219 70818 0 0 /ticket/ticketClosed/15734 3 24 0 0 /ticket/ticketPicked/16249 19538 234466 0 0 /ticket/checkTicketElapsedTime/15676 1 324 0 0 /ticket/ticketPicked/16293 12 150 0 0 /ticket/fetch-messages/16092 81 1780 0 0 /ticket/ticketPicked/15903 22 270 0 0 /ticket/my-ticket/17135 1 33071 0 0 /ticket/checkTicketElapsedTime/16838 1 321 0 0 /ticket/my-assigned-tickets/16130 3 104135 0 0 /ticket/close-ticket/17023 1 52 0 0 /ticket/ticketPicked/16620 24 297 0 0 /ticket/close-ticket/16260 1 52 0 0 /ticket/my-ticket/17206 1 31556 0 0 /ticket/update/17540 1 58 0 0 /ticket/ticketPicked/16665 4574 54906 0 0 /ticket/checkTicketElapsedTime/16649 1 329 0 0 /ticket/checkTicketElapsedTime/17215 1 323 0 0 /ticket/ticketPicked/15337 5 87 0 0 /ticket/ticketClosed/15971 3 36 0 0 /ticket/my-ticket/15952 1 33091 0 0 /ticket/close-ticket/16059 1 52 0 0 /ticket/fetch-messages/17674 10276 1563566 0 0 /ticket/fetch-messages/17544 3 66 0 0 /ticket/ticketClosed/17069 2 12 0 0 /ticket/fetch-messages/15723 14915 4104536 1 1 /ticket/checkTicketElapsedTime/15378 1 321 0 0 /ticket/my-ticket/16501 1 33104 0 0 /ticket/close-ticket/16510 1 52 0 0 /ticket/fetch-messages/15157 15 286 0 0 /user/1850 1 38 0 0 /ticket/checkTicketElapsedTime/17274 2 646 0 0 /ticket/checkTicketElapsedTime/16583 1 317 0 0 /ticket/checkTicketElapsedTime/15411 1 327 0 0 /ticket/my-ticket/15800 1 33077 0 0 /ticket/my-assigned-tickets/16489 2 69418 0 0 /ticket/checkTicketElapsedTime/16862 1 318 0 0 /ticket/ticketPicked/17388 8 83 0 0 /ticket/update/17301 1 58 0 0 /ticket/my-assigned-tickets/15181 4 139606 0 0 /ticket/ticketClosed/16652 5 60 0 0 /ticket/close-ticket/15829 1 52 0 0 /ticket/ticketClosed/17695 340 4130 0 0 /ticket/fetch-messages/16020 43 880 0 0 /user/19362 14 532 0 0 /ticket/checkTicketElapsedTime/17329 1 325 0 0 /ticket/fetch-messages/17351 68 1474 0 0 /ticket/close-ticket/15866 1 52 0 0 /ticket/my-assigned-tickets/17315 2 69374 0 0 /ticket/checkTicketElapsedTime/17728 1 321 0 0 /ticket/close-ticket/15655 1 52 0 0 /ticket/ticketPicked/16670 7 78 0 0 /ticket/ticketClosed/16549 747 8952 0 0 /ticket/ticketPicked/15605 5 78 0 0 /ticket/fetch-messages/17500 1043 22946 0 0 /ticket/my-assigned-tickets/15516 2 69610 0 0 /ticket/my-assigned-tickets/16098 3 104303 0 0 /ticket/my-ticket/16580 1 31649 0 0 /ticket/update/17610 1 58 0 0 /ticket/my-ticket/15881 1 33086 0 0 /ticket/ticketClosed/17261 4 48 0 0 /ticket/fetch-messages/17590 131 2750 0 0 /ticket/my-assigned-tickets/17116 3 104097 0 0 /ticket/my-assigned-tickets/15870 2 69360 0 0 /ticket/my-ticket/15752 1 33068 0 0 /ticket/checkTicketElapsedTime/15795 1 341 0 0 /ticket/close-ticket/16085 1 52 0 0 /ticket/close-ticket/15305 1 52 0 0 /ticket/ticketClosed/17149 138 1644 0 0 /ticket/close-ticket/16120 1 52 0 0 /users-list/2953 1 40606 0 0 /ticket/my-ticket/17033 3 99426 0 0 /ticket/checkTicketElapsedTime/17637 1 320 0 0 /ticket/update/17624 1 58 0 0 /ticket/ticketClosed/15308 964 11609 0 0 /ticket/ticketPicked/17417 9 114 0 0 /ticket/ticketClosed/16698 9 108 0 0 /ticket/my-ticket/16374 2 66475 0 0 /ticket/fetch-messages/15430 9687 213114 0 0 /ticket/close-ticket/17526 1 52 0 0 /ticket/my-assigned-tickets/16220 3 104224 0 0 /ticket/my-ticket/15398 1 33071 0 0 /ticket/my-ticket/17340 1 31635 0 0 /ticket/close-ticket/16442 1 52 0 0 /ticket/checkTicketElapsedTime/15983 1 319 0 0 /ticket/checkTicketElapsedTime/17210 1 374 0 0 /ticket/checkTicketElapsedTime/16098 1 398 0 0 /ticket/close-ticket/16992 1 52 0 0 /ticket/close-ticket/15686 1 52 0 0 /ticket/my-ticket/15829 1 33101 0 0 /ticket/fetch-messages/16330 1022 44929 0 0 /ticket/checkTicketElapsedTime/16143 1 346 0 0 /ticket/close-ticket/17270 1 52 0 0 /ticket/my-ticket/17651 1 33112 0 0 /ticket/close-ticket/17329 1 52 0 0 /ticket/ticketClosed/17419 2 12 0 0 /ticket/my-ticket/17496 1 33093 0 0 /ticket/ticketClosed/17707 3 36 0 0 /ticket/fetch-messages/17518 518 11374 0 0 /ticket/close-ticket/15299 1 52 0 0 /ticket/ticketPicked/17564 4294 51552 0 0 /ticket/update/17235 1 58 0 0 /ticket/fetch-messages/17048 47 1012 0 0 /ticket/close-ticket/17464 1 52 0 0 /ticket/ticketClosed/15769 76 900 0 0 /ticket/my-assigned-tickets/16368 3 104267 0 0 /ticket/checkTicketElapsedTime/16770 1 333 0 0 /ticket/my-ticket/11298 1 33138 0 0 /ticket/checkTicketElapsedTime/15801 1 337 0 0 /ticket/fetch-messages/15448 51 1100 0 0 /ticket/fetch-messages/17020 19 418 0 0 /ticket/my-ticket/15485 1 33081 0 0 /ticket/ticketPicked/15498 8 118 0 0 /ticket/my-assigned-tickets/16007 3 104336 0 0 /ticket/checkTicketElapsedTime/16222 1 400 0 0 /ticket/fetch-messages/15371 6140 141182 0 0 /ticket/my-assigned-tickets/16324 2 69384 0 0 /ticket/fetch-messages/16113 398 89878 0 0 /ticket/ticketPicked/17446 6 57 0 0 /ticket/ticketPicked/17500 999 12006 0 0 /ticket/checkTicketElapsedTime/16060 1 336 0 0 /ticket/ticketPicked/16763 1785 21418 0 0 /ticket/ticketPicked/17183 10 114 0 0 /ticket/ticketClosed/14096 1 31 0 0 /ticket/my-assigned-tickets/16352 3 104202 0 0 /ticket/fetch-messages/15962 3268 71874 0 0 /ticket/close-ticket/15232 1 52 0 0 /ticket/checkTicketElapsedTime/16185 1 380 0 0 /ticket/my-ticket/16355 1 33129 0 0 /ticket/ticketPicked/16086 8592 103122 0 0 /ticket/my-ticket/16531 1 33108 0 0 /ticket/my-assigned-tickets/15498 3 104240 0 0 /ticket/my-ticket/15830 1 33070 0 0 /ticket/checkTicketElapsedTime/17524 2 792 0 0 /ticket/ticketPicked/15799 82 1002 0 0 /ticket/ticketPicked/15796 98 1194 0 0 /user/1564 2 76 0 0 /ticket/ticketPicked/15373 24 297 0 0 /ticket/checkTicketElapsedTime/16169 1 381 0 0 /ticket/my-assigned-tickets/17203 3 104167 0 0 /ticket/fetch-messages/16744 318 6908 0 0 /ticket/fetch-messages/17610 1493 37300 0 0 /ticket/fetch-messages/17124 693 17163 0 0 /ticket/close-ticket/15934 1 52 0 0 /ticket/close-ticket/15577 1 52 0 0 /ticket/ticketPicked/16363 11 138 0 0 /ticket/ticketPicked/16384 22 273 0 0 /ticket/fetch-messages/17398 254 5588 0 0 /ticket/close-ticket/16305 1 52 0 0 /ticket/close-ticket/17577 1 52 0 0 /ticket/ticketPicked/16286 7 102 0 0 /ticket/my-ticket/17362 1 33107 0 0 /ticket/ticketClosed/15567 7 84 0 0 /ticket/close-ticket/16337 1 52 0 0 /ticket/my-ticket/17318 2 66230 0 0 /ticket/ticketClosed/15420 4 36 0 0 /ticket/ticketPicked/15978 390 4698 0 0 /ticket/checkTicketElapsedTime/15416 2 680 0 0 /ticket/close-ticket/17361 1 52 0 0 /ticket/ticketPicked/16611 349 4206 0 0 /ticket/ticketPicked/16303 9673 116084 0 1 /ticket/my-assigned-tickets/15315 3 104162 0 0 /ticket/ticketPicked/16636 46 562 0 0 /ticket/checkTicketElapsedTime/17039 1 324 0 0 /ticket/close-ticket/16416 1 52 0 0 /ticket/update/15579 1 58 0 0 /ticket/fetch-messages/16354 27 550 0 0 /ticket/my-ticket/15416 4 132920 0 0 /ticket/ticketClosed/16731 4 58 0 0 /ticket/checkTicketElapsedTime/16192 1 386 0 0 /ticket/ticketClosed/16089 2 12 0 0 /ticket/update/16785 1 58 0 0 /ticket/ticketPicked/17287 3901 46830 0 0 /ticket/ticketClosed/16405 7 84 0 0 /ticket/ticketClosed/16705 6877 82512 0 0 /ticket/fetch-messages/16301 6662 931483 0 0 /ticket/my-assigned-tickets/17647 2 69434 0 0 /ticket/my-assigned-tickets/16779 2 69522 0 0 /company-list/21 145 229390 0 0 /ticket/my-ticket/15627 1 33059 0 0 /ticket/checkTicketElapsedTime/16287 1 324 0 0 /ticket/my-assigned-tickets/16321 2 69324 0 0 /user/2177 1 38 0 1 /ticket/ticketPicked/15490 131 1596 0 0 /ticket/my-ticket/17236 1 33132 0 0 /ticket/ticketPicked/16564 4242 50916 0 1 /ticket/fetch-messages/16141 16156 360219 0 0 /ticket/ticketClosed/15345 928 11136 0 0 /ticket/ticketClosed/15668 36 480 0 0 /ticket/my-assigned-tickets/16978 3 104145 0 0 /ticket/ticketPicked/16702 608 7320 0 0 /ticket/my-assigned-tickets/15374 2 69408 0 0 /ticket/my-ticket/17105 1 33111 0 0 /ticket/ticketClosed/16374 1293 15516 0 0 /ticket/update/17200 1 58 0 0 /ticket/ticketPicked/16413 6755 81093 0 0 /ticket/my-ticket/17536 1 33073 0 0 /ticket/checkTicketElapsedTime/16811 1 325 0 0 /ticket/my-assigned-tickets/16114 2 69580 0 0 /ticket/my-assigned-tickets/17477 3 104169 0 0 /ticket/ticketClosed/16428 7 72 0 0 /ticket/checkTicketElapsedTime/15834 1 324 0 0 /ticket/my-ticket/16097 1 33116 0 0 /ticket/ticketClosed/17453 3 58 0 0 /ticket/checkTicketElapsedTime/16988 2 654 0 0 /ticket/ticketClosed/16310 5 48 0 0 /ticket/ticketPicked/16036 45 546 0 0 /ticket/fetch-messages/15610 79 1738 0 0 /ticket/my-assigned-tickets/16920 3 104215 0 0 /ticket/fetch-messages/16618 35779 810936 0 0 /dept_list 3419 275252 3 1 /ticket/fetch-messages/17239 54 1188 0 0 /ticket/ticketPicked/17718 18 227 0 0 /ticket/ticketPicked/15730 5637 67666 0 0 /user/19325 3 87 0 0 /ticket/ticketClosed/17535 2 24 0 0 /ticket/fetch-messages/17578 131 2860 0 0 /ticket/my-ticket/17688 1 31603 0 0 /ticket/ticketClosed/17576 4 48 0 0 /ticket/my-assigned-tickets/17316 3 104146 0 0 /ticket/ticketPicked/15433 97 1170 0 0 /ticket/ticketPicked/17030 231 2781 0 0 /ticket/my-assigned-tickets/16392 2 69642 0 0 /ticket/ticketPicked/16000 227 2746 0 0 /ticket/my-ticket/17679 3 99321 0 0 /ticket/my-ticket/15858 1 31647 0 0 /ticket/fetch-messages/16105 883 19382 0 0 /ticket/ticketPicked/17261 9 130 0 0 /ticket/close-ticket/16768 1 52 0 0 /ticket/ticketClosed/16524 89 1097 0 0 /ticket/fetch-messages/16285 5258 1451153 0 0 /ticket/my-assigned-tickets/16210 3 104212 0 0 /ticket/ticketPicked/16701 44 528 0 0 /ticket/ticketPicked/16818 8 90 0 0 /user/14 208 6003 0 3 /ticket/ticketPicked/16492 92 1116 0 0 /ticket/close-ticket/17020 1 52 0 0 /ticket/ticketPicked/17601 5 84 0 0 /ticket/ticketPicked/17431 14 162 0 0 /ticket/fetch-messages/16624 2617 57574 0 0 /ticket/ticketPicked/16157 7 108 0 0 /ticket/checkTicketElapsedTime/17037 2 666 0 0 /ticket/ticketPicked/17667 7 88 0 0 /ticket/fetch-messages/16298 8 176 0 0 /ticket/my-assigned-tickets/15724 4 139660 0 0 /ticket/close-ticket/16576 1 52 0 0 /ticket/my-ticket/16231 3 99336 0 0 /ticket/my-assigned-tickets/17331 3 104181 0 0 /ticket/my-assigned-tickets/15397 2 69410 0 0 /ticket/ticketClosed/15316 3 36 0 0 /ticket/my-ticket/17075 2 66216 0 0 /ticket/checkTicketElapsedTime/16854 2 674 0 0 /sla/getSLAperCategory/143 4 836 0 0 /ticket/my-assigned-tickets/15700 2 69584 0 0 /ticket/ticketClosed/15302 137 1644 0 0 /ticket/ticketClosed/16149 1 12 0 0 /ticket/ticketClosed/17577 4 36 0 0 /ticket/ticketClosed/15419 3 36 0 0 /ticket/ticketClosed/15443 326 3934 0 0 /ticket/ticketPicked/15422 11 126 0 0 /ticket/my-assigned-tickets/17511 4 139216 0 0 /ticket/my-assigned-tickets/15381 3 104135 0 0 /ticket/ticketPicked/16410 9 144 0 0 /ticket/checkTicketElapsedTime/16947 1 376 0 0 /ticket/my-assigned-tickets/15415 3 104615 0 0 /ticket/fetch-messages/17070 23 440 0 0 /ticket/fetch-messages/15636 58 1144 0 0 /ticket/ticketClosed/16876 267 3251 0 0 /ticket/checkTicketElapsedTime/16536 1 324 0 0 /ticket/ticketClosed/17268 6 60 0 0 /ticket/fetch-messages/16892 4008 768759 0 0 /ticket/fetch-messages/16303 9720 213771 0 0 /ticket/ticketPicked/17330 10917 130995 0 0 /ticket/my-ticket/16895 1 33094 0 0 /ticket/my-assigned-tickets/16235 3 104114 0 0 /ticket/fetch-messages/16698 89 1958 0 0 /ticket/ticketPicked/15662 10 135 0 0 /ticket/close-ticket/15200 1 52 0 0 /ticket/close-ticket/17081 1 52 0 0 /sla/getSLAperCategory/85 6 1320 0 0 /ticket/ticketClosed/16165 6 72 0 0 /dealers/getDealersPerCompany/19 1 296 0 0 /ticket/ticketPicked/16383 14 177 0 0 /sla/getSLAperCategory/116 2 420 0 0 /ticket/ticketPicked/17201 7 108 0 0 /users-list/66 2 78860 0 0 /ticket/checkTicketElapsedTime/15665 1 372 0 0 /ticket/close-ticket/16452 1 52 0 0 /ticket/ticketPicked/15398 6931 83169 0 0 /ticket/checkTicketElapsedTime/17576 1 387 0 0 /ticket/my-assigned-tickets/16144 3 104207 0 0 /ticket/my-ticket/15567 1 33105 0 0 /ticket/checkTicketElapsedTime/17140 2 635 0 0 /ticket/ticketClosed/16749 39 516 0 0 /ticket/my-ticket/15424 1 33077 0 0 /ticket/ticketClosed/16573 4 48 0 0 /ticket/ticketPicked/16838 24 286 0 0 /ticket/close-ticket/17395 1 52 0 0 /ticket/ticketClosed/16671 4 48 0 0 /ticket/my-ticket/16491 2 66230 0 0 /ticket/my-assigned-tickets/17025 3 104440 0 0 /ticket/close-ticket/16366 1 52 0 0 /employee/listArchivedEmployee 52 74882 0 1 /ticket/ticketClosed/17718 7 84 0 0 /ticket/checkTicketElapsedTime/17143 2 790 0 0 /ticket/my-ticket/16656 1 33101 0 0 /ticket/my-assigned-tickets/16234 3 104282 0 0 /ticket/my-ticket/17704 1 33085 0 0 /ticket/close-ticket/17457 1 52 0 0 /ticket/close-ticket/17117 1 52 0 0 /user/2436 1 38 0 0 /ticket/my-ticket/17054 1 33081 0 0 /ticket/fetch-messages/16521 486 31824 0 0 /ticket/ticketClosed/17188 3 24 0 0 /ticket/ticketPicked/16112 43 543 0 0 /ticket/close-ticket/16966 1 52 0 0 /ticket/my-ticket/15783 1 33089 0 0 /ticket/ticketPicked/16128 68 827 0 0 /ticket/close-ticket/16478 1 52 0 0 /ticket/ticketPicked/16542 3 54 0 0 /ticket/ticketClosed/15810 7 141 0 0 /ticket/close-ticket/17604 1 52 0 0 /ticket/my-ticket/16280 4 132656 0 0 /ticket/update/16576 1 58 0 0 /ticket/fetch-messages/15641 398 8756 0 0 /ticket/ticketPicked/15326 6 90 0 0 /ticket/fetch-messages/17005 56 1210 0 0 /ticket/checkTicketElapsedTime/15281 1 322 0 0 /ticket/ticketClosed/16548 256 3096 0 0 /ticket/ticketClosed/15996 3 36 0 0 /ticket/ticketClosed/15368 2 12 0 0 /ticket/checkTicketElapsedTime/17682 1 327 0 0 /ticket/ticketPicked/17153 8 90 0 0 /roles/assignment/19738 3 143089 0 0 /ticket/ticketPicked/16713 11 150 0 0 /ticket/my-ticket/16440 1 33092 0 0 /ticket/update/16023 1 58 0 0 /ticket/fetch-messages/15863 125 2684 0 0 /ticket/my-ticket/16110 1 33175 0 0 /ticket/my-assigned-tickets/16914 3 104191 0 0 /ticket/my-assigned-tickets/15669 2 69470 0 0 /ticket/close-ticket/16633 1 52 0 0 /ticket/my-ticket/16396 1 33071 0 0 /ticket/fetch-messages/17064 1760 38720 0 0 /ticket/ticketPicked/16142 33 414 0 0 /ticket/ticketClosed/15726 127 1524 0 0 /ticket/close-ticket/15525 1 52 0 0 /ticket/my-ticket/16201 1 31678 0 0 /ticket/checkTicketElapsedTime/16492 1 327 0 0 /ticket/ticketClosed/15354 6667 79980 0 0 /ticket/checkTicketElapsedTime/17218 1 404 0 0 /ticket/close-ticket/17091 1 52 0 0 /ticket/ticketClosed/15512 3 36 0 0 /user/19333 2 76 0 0 /sla/getSLAperCategory/146 8 1680 0 0 /ticket/checkTicketElapsedTime/16037 2 673 0 0 /ticket/close-ticket/16953 1 52 0 0 /ticket/checkTicketElapsedTime/15280 1 345 0 0 /ticket/ticketClosed/16474 3 36 0 0 /ticket/ticketClosed/16225 4 48 0 0 /ticket/checkTicketElapsedTime/15720 1 325 0 0 /ticket/fetch-messages/17572 29 616 0 0 /ticket/my-ticket/15983 1 33115 0 0 /ticket/ticketClosed/14939 2 65 0 0 /ticket/ticketPicked/16640 3834 45995 0 0 /ticket/ticketClosed/15237 180 2160 0 0 /ticket/ticketClosed/16214 5 72 0 0 /ticket/ticketClosed/17313 1 0 0 0 /ticket/my-assigned-tickets/15642 3 104256 0 0 /ticket/fetch-messages/17152 19 352 0 0 /ticket/ticketPicked/16851 64 813 0 0 /ticket/my-assigned-tickets/16658 2 69388 0 0 /ticket/my-ticket/15827 1 33077 0 0 /ticket/ticketClosed/15192 3 36 0 0 /ticket/close-ticket/16955 1 52 0 0 /ticket/checkTicketElapsedTime/17151 1 380 0 0 /ticket/ticketPicked/16893 5 45 0 0 /ticket/checkTicketElapsedTime/17265 1 317 0 0 /ticket/my-ticket/17506 1 33096 0 0 /ticket/my-assigned-tickets/17499 3 104247 0 0 /ticket/close-ticket/16752 1 52 0 0 /ticket/ticketPicked/15233 2918 35038 0 1 /ticket/fetch-messages/16979 29 572 0 0 /ticket/ticketClosed/16977 3 24 0 0 /ticket/my-ticket/15545 1 31644 0 0 /ticket/ticketClosed/15438 2606 31297 0 0 /ticket/fetch-messages/17602 3970 87340 0 0 /ticket/checkTicketElapsedTime/17390 1 321 0 0 /ticket/close-ticket/15442 1 52 0 0 /ticket/ticketPicked/15047 4 57 0 0 /ticket/ticketPicked/15307 2829 33958 0 0 /ticket/my-assigned-tickets/16721 4 139546 0 0 /ticket/close-ticket/17100 1 52 0 0 /ticket/checkTicketElapsedTime/15265 1 318 0 0 /ticket/my-assigned-tickets/16487 3 104332 0 0 /ticket/my-ticket/15630 1 31623 0 0 /ticket/fetch-messages/16755 603 13266 0 0 /ticket/close-ticket/17677 1 52 0 0 /ticket/my-assigned-tickets/17144 2 69357 0 0 /ticket/fetch-messages/16982 1439 195350 0 0 /ticket/my-ticket/17122 1 33074 0 0 /ticket/fetch-messages/15190 1003 24967 0 0 /ticket/ticketPicked/17422 8 90 0 0 /ticket/my-assigned-tickets/16158 3 104255 0 0 /ticket/my-assigned-tickets/16857 2 69386 0 0 /ticket/ticketPicked/15458 3 54 0 0 /ticket/ticketPicked/16613 18 234 0 0 /ticket/my-ticket/17474 2 63515 0 0 /ticket/fetch-messages/17656 57 1232 0 0 /ticket/my-ticket/17734 1 31638 0 0 /ticket/my-ticket/16418 8 266083 0 0 /ticket/my-ticket/15629 1 33067 0 0 /ticket/my-assigned-tickets/16556 2 69650 0 0 /ticket/my-ticket/16462 4 132604 0 0 /ticket/checkTicketElapsedTime/17429 1 315 0 0 /ticket/fetch-messages/16520 732 16104 0 0 /ticket/my-assigned-tickets/17292 3 104336 0 0 /ticket/my-ticket/16148 1 33091 0 0 /ticket/ticketPicked/16440 8 114 0 0 /user/830 1 38 0 0 /ticket/close-ticket/16721 1 52 0 0 /ticket/close-ticket/15828 1 52 0 0 /ticket/ticketPicked/16428 8 104 0 0 /ticket/ticketPicked/17248 24 306 0 0 /ticket/checkTicketElapsedTime/17525 2 656 0 0 /ticket/fetch-messages/16885 3214 70686 0 0 /ticket/ticketClosed/16807 3 24 0 0 /ticket/fetch-messages/15231 14 308 0 0 /ticket/checkTicketElapsedTime/16785 1 344 0 0 /ticket/fetch-messages/16687 341 8525 0 0 /ticket/close-ticket/14551 1 52 0 0 /ticket/checkTicketElapsedTime/17470 1 331 0 0 /ticket/my-assigned-tickets/16902 2 69354 0 0 /ticket/close-ticket/17124 1 52 0 0 /ticket/ticketClosed/15306 3 24 0 0 /ticket/fetch-messages/16161 1298 28556 0 0 /ticket/fetch-messages/16295 6 132 0 0 /ticket/fetch-messages/16217 15473 340384 0 0 /ticket/close-ticket/16133 1 52 0 0 /ticket/ticketPicked/16380 6 90 0 0 /ticket/ticketPicked/16754 8 114 0 0 /ticket/ticketPicked/15338 7 69 0 0 /ticket/checkTicketElapsedTime/15213 1 326 0 0 /ticket/my-assigned-tickets/15895 2 69414 0 0 /ticket/fetch-messages/16251 343 7524 0 0 /ticket/ticketPicked/17204 934 11193 0 0 /ticket/close-ticket/17199 1 52 0 0 /ticket/ticketClosed/16709 36 432 0 0 /ticket/fetch-messages/15720 33 726 0 0 /ticket/my-assigned-tickets/17134 3 104225 0 0 /ticket/ticketClosed/15468 254 3036 0 0 /ticket/ticketPicked/14939 36 432 0 0 /ticket/ticketClosed/15914 76 900 0 0 /ticket/fetch-messages/15558 807 84349 0 0 /ticket/my-assigned-tickets/15566 3 104237 0 0 /ticket/my-assigned-tickets/16985 3 104122 0 0 /ticket/ticketClosed/17246 6 72 0 0 /ticket/close-ticket/16032 1 52 0 0 /ticket/fetch-messages/16395 12 264 0 0 /ticket/close-ticket/17576 1 52 0 0 /ticket/checkTicketElapsedTime/17512 1 384 0 0 /ticket/ticketPicked/17018 23284 279414 0 0 /ticket/my-assigned-tickets/15358 2 69338 0 0 /ticket/ticketClosed/15798 73 876 0 0 /ticket/my-assigned-tickets/15452 3 104260 0 0 /category/childCategory/10 327 255714 0 0 /ticket/my-ticket/17455 1 33082 0 0 /ticket/checkTicketElapsedTime/15967 1 392 0 0 /ticket/my-assigned-tickets/16344 3 104163 0 0 /ticket/ticketClosed/16557 3776 45312 0 0 /ticket/ticketPicked/16424 160 1928 0 0 /ticket/fetch-messages/16311 4192 96416 0 0 /ticket/ticketPicked/17037 171 2067 0 0 /ticket/ticketClosed/10238 1 31 0 0 /ticket/close-ticket/17492 1 52 0 0 /ticket/my-ticket/17173 1 33126 0 0 /ticket/ticketClosed/15232 9 108 0 0 /ticket/my-assigned-tickets/16887 3 104210 0 0 /ticket/ticketPicked/17171 8 90 0 0 /ticket/fetch-messages/17260 5975 131450 0 0 /ticket/my-ticket/15681 1 33099 0 0 /ticket/fetch-messages/15264 351 7678 0 0 /ticket/my-assigned-tickets/16417 2 69376 0 0 /ticket/checkTicketElapsedTime/16162 2 649 0 0 /ticket/my-assigned-tickets/16917 3 104146 0 0 /ticket/close-ticket/15875 1 52 0 0 /ticket/update/17320 1 58 0 0 /ticket/close-ticket/16693 1 52 0 0 /ticket/my-assigned-tickets/16605 3 104129 0 0 /ticket/ticketPicked/15884 8 102 0 0 /ticket/my-assigned-tickets/15330 2 69368 0 0 /ticket/checkTicketElapsedTime/16044 1 378 0 0 /ticket/fetch-messages/16343 10809 237754 0 0 /ticket/my-assigned-tickets/15901 3 104137 0 0 /ticket/close-ticket/16626 1 52 0 0 /ticket/ticketClosed/16556 807 9725 0 0 /ticket/ticketClosed/17097 3 24 0 0 /ticket/fetch-messages/15902 49 1012 0 0 /ticket/ticketPicked/17681 37 466 0 0 /ticket/fetch-messages/15634 30658 735768 0 0 /ticket/my-assigned-tickets/15457 1 34806 0 0 /ticket/my-ticket/16980 1 33115 0 0 /ticket/ticketPicked/15859 7 90 0 0 /ticket/close-ticket/15953 1 52 0 0 /ticket/my-assigned-tickets/16639 2 69376 0 0 /ticket/ticketPicked/16901 17 219 0 0 /ticket/ticketPicked/17130 8 114 0 0 /ticket/checkTicketElapsedTime/16327 1 384 0 0 /ticket/my-assigned-tickets/15869 3 104146 0 0 /ticket/checkTicketElapsedTime/16581 1 317 0 0 /ticket/my-ticket/16051 1 33130 0 0 /ticket/my-ticket/15443 1 33078 0 0 /ticket/fetch-messages/15503 32702 719356 0 0 /ticket/ticketClosed/17128 5 48 0 0 /ticket/my-assigned-tickets/15439 2 69340 0 0 /ticket/ticketPicked/16131 3553 42642 0 0 /ticket/close-ticket/15266 1 52 0 0 /ticket/my-ticket/17494 2 66443 0 0 /ticket/ticketClosed/15450 7 84 0 0 /ticket/my-ticket/15769 1 33100 0 0 /ticket/fetch-messages/17014 3907 97650 0 0 /ticket/fetch-messages/16603 19 308 0 0 /ticket/ticketPicked/16967 125 1496 0 0 /ticket/my-ticket/16701 1 31635 0 0 /ticket/my-assigned-tickets/17121 2 69356 0 0 /ticket/ticketPicked/16625 10 156 0 0 /ticket/checkTicketElapsedTime/17393 1 321 0 0 /ticket/fetch-messages/16228 2656 58410 0 0 /ticket/my-assigned-tickets/16384 2 69391 0 0 /ticket/my-assigned-tickets/15314 3 104162 0 0 /ticket/ticketPicked/16097 64 762 0 0 /ticket/close-ticket/15801 1 52 0 0 /ticket/ticketPicked/17217 12 177 0 0 /ticket/my-ticket/16376 1 31615 0 0 /ticket/my-assigned-tickets/15311 2 69316 0 0 /ticket/my-ticket/16633 1 33099 0 0 /ticket/ticketPicked/16531 2403 28858 0 1 /ticket/my-assigned-tickets/15586 3 104184 0 0 /ticket/checkTicketElapsedTime/16358 1 319 0 0 /ticket/ticketPicked/16996 1912 22956 0 0 /ticket/ticketClosed/16534 1075 12979 0 0 /ticket/update/15368 1 58 0 0 /ticket/checkTicketElapsedTime/16570 1 320 0 0 /ticket/fetch-messages/16611 363 7986 0 0 /ticket/close-ticket/14552 1 52 0 0 /ticket/my-assigned-tickets/16097 3 104278 0 0 /ticket/my-assigned-tickets/15946 3 104151 0 0 /ticket/close-ticket/15337 1 52 0 0 /ticket/fetch-messages/16910 49 987 0 0 /ticket/ticketClosed/17343 3 36 0 0 /ticket/my-ticket/17282 1 31647 0 0 /ticket/ticketPicked/15627 8 114 0 0 /ticket/ticketPicked/15240 4029 48360 0 0 /ticket/my-ticket/17553 1 33099 0 0 /ticket/checkTicketElapsedTime/15430 1 316 0 0 /ticket/my-ticket/16931 1 33087 0 0 /ticket/my-assigned-tickets/15643 5 174331 0 0 /ticket/my-ticket/17234 1 33058 0 0 /ticket/close-ticket/13630 1 52 0 0 /ticket/my-assigned-tickets/16302 3 104152 0 0 /ticket/fetch-messages/15660 251 21512 0 0 /ticket/my-ticket/17193 1 33098 0 0 /ticket/checkTicketElapsedTime/15447 1 386 0 0 /ticket/close-ticket/15750 1 52 0 0 /ticket/ticketPicked/17349 9 132 0 0 /ticket/update/16651 1 58 0 0 /ticket/ticketClosed/17525 196 2369 0 0 /ticket/my-assigned-tickets/17060 2 69454 0 0 /ticket/my-ticket/15414 1 31604 0 0 /ticket/my-ticket/16109 1 31592 0 0 /ticket/ticketPicked/17078 111 1329 0 0 /user/1322 1 38 0 0 /ticket/ticketPicked/16972 26 318 0 0 /ticket/checkTicketElapsedTime/15828 1 376 0 0 /ticket/close-ticket/16082 1 52 0 0 /ticket/close-ticket/16454 1 52 0 0 /ticket/fetch-messages/17451 7632 167904 0 0 /ticket/fetch-messages/16342 47 1034 0 0 /ticket/ticketClosed/15985 23 276 0 0 /ticket/close-ticket/16450 1 52 0 0 /ticket/close-ticket/16141 1 52 0 0 /ticket/fetch-messages/16743 560 117343 0 0 /ticket/ticketPicked/16823 9 112 0 0 /ticket/fetch-messages/16888 70 1587 0 0 /ticket/my-assigned-tickets/15768 3 104227 0 0 /ticket/ticketPicked/16709 40 498 0 0 /ticket/ticketClosed/17312 338 4044 0 0 /ticket/ticketPicked/15270 4412 52968 0 0 /ticket/fetch-messages/16871 895 19668 1 0 /ticket/my-assigned-tickets/17630 3 104162 0 0 /ticket/fetch-messages/15888 23 506 0 0 /ticket/ticketPicked/17367 13 155 0 0 /ticket/ticketPicked/17326 6 66 0 0 /ticket/ticketPicked/17146 9 102 0 0 /ticket/my-ticket/17359 1 33126 0 0 /ticket/close-ticket/16699 1 52 0 0 /ticket/fetch-messages/16657 47 1012 0 0 /ticket/ticketPicked/15759 85 1026 0 0 /ticket/ticketPicked/15497 13 189 0 0 /ticket/ticketPicked/15206 10 114 0 0 /ticket/my-assigned-tickets/16104 6 208537 0 0 /ticket/checkTicketElapsedTime/15357 1 325 0 0 /ticket/close-ticket/15441 1 52 0 0 /ticket/fetch-messages/16334 9 198 0 0 /ticket/ticketPicked/17434 23 276 0 0 /ticket/ticketPicked/15255 7 96 0 0 /ticket/ticketPicked/17080 9 126 0 0 /ticket/ticketPicked/17058 8 102 0 0 /ticket/fetch-messages/15003 35 748 0 0 /ticket/fetch-messages/16131 3549 77990 0 0 /ticket/fetch-messages/16947 3181 69806 0 0 /ticket/my-ticket/16457 1 33115 0 0 /ticket/ticketPicked/17481 6 94 0 0 /ticket/fetch-messages/13960 58 36656 0 0 /ticket/ticketClosed/15429 3 58 0 0 /ticket/my-ticket/16120 1 33073 0 0 /ticket/my-assigned-tickets/17709 1 34836 0 0 /ticket/close-ticket/16042 1 52 0 0 /ticket/my-ticket/17699 1 33102 0 0 /ticket/ticketClosed/17323 2 24 0 0 /ticket/fetch-messages/15311 187 4114 0 0 /ticket/my-ticket/16603 1 33072 0 0 /ticket/checkTicketElapsedTime/16916 1 318 0 0 /ticket/checkTicketElapsedTime/17148 1 379 0 0 /ticket/close-ticket/17699 1 52 0 0 /ticket/fetch-messages/17274 1504 31521 0 0 /ticket/fetch-messages/15622 14269 356700 0 0 /ticket/ticketPicked/15860 6 78 0 0 /ticket/my-assigned-tickets/17262 3 104231 0 0 /ticket/fetch-messages/17530 49 1078 0 0 /ticket/ticketPicked/16469 9 114 0 0 /ticket/my-assigned-tickets/16648 2 69474 0 0 /ticket/ticketClosed/15233 3 24 0 0 /ticket/fetch-messages/15779 2699 840916 0 0 /ticket/my-ticket/15817 1 33093 0 0 /ticket/close-ticket/17007 1 52 0 0 /ticket/ticketPicked/17542 9 108 0 0 /ticket/checkTicketElapsedTime/17583 3 1048 0 0 /ticket/my-ticket/17095 1 31697 0 0 /ticket/ticketClosed/17558 29 348 0 0 /ticket/ticketClosed/16603 2 12 0 0 /ticket/ticketPicked/16245 41 498 0 0 /ticket/ticketClosed/15531 1 34 0 0 /ticket/close-ticket/15757 1 52 0 0 /ticket/fetch-messages/15274 43 946 0 0 /ticket/ticketPicked/15642 251 3030 0 0 /ticket/checkTicketElapsedTime/16182 1 331 0 0 /ticket/ticketPicked/15386 22442 269304 0 0 /ticket/ticket-message/17011 1 0 0 0 /ticket/ticketClosed/17347 324 3911 0 0 /ticket/my-ticket/16077 1 33127 0 0 /ticket/update/16465 1 58 0 0 /ticket/checkTicketElapsedTime/15468 1 385 0 0 /ticket/ticketPicked/17090 17 213 0 0 /reports/monthly-support-summary 12 217434 0 0 /ticket/ticketClosed/17324 3 36 0 0 /ticket/checkTicketElapsedTime/17405 1 319 0 0 /ticket/ticketClosed/16419 7 141 0 0 /ticket/ticketClosed/17235 47 552 0 0 /ticket/checkTicketElapsedTime/17477 1 330 0 0 /ticket/my-ticket/16731 2 66172 0 0 /ticket/my-ticket/17112 1 33124 0 0 /ticket/my-ticket/17168 1 33095 0 0 /ticket/my-ticket/16854 3 99705 0 0 /ticket/fetch-messages/17178 50 1012 0 0 /ticket/checkTicketElapsedTime/15376 1 350 0 0 /roles/assignment/19749 2 95413 0 0 /ticket/my-ticket/17442 1 33114 0 0 /user/5393 1 38 0 0 /ticket/ticketPicked/17362 19 246 0 0 /ticket/fetch-messages/14937 24385 6657105 0 0 /ticket/my-ticket/16428 1 33137 0 0 /ticket/my-ticket/15619 2 66434 0 0 /ticket/my-ticket/16471 1 33078 0 0 /ticket/checkTicketElapsedTime/15170 1 331 0 0 /ticket/my-assigned-tickets/15956 3 104311 0 0 /ticket/fetch-messages/16100 24 528 0 0 /ticket/ticketPicked/14193 7 93 0 0 /ticket/ticketPicked/16520 700 8409 0 0 /ticket/checkTicketElapsedTime/15871 1 392 0 0 /ticket/ticketPicked/15739 8 106 0 0 /ticket/ticketPicked/15202 3476 41721 0 0 /ticket/close-ticket/17083 1 52 0 0 /ticket/fetch-messages/16582 23 440 0 0 /ticket/my-assigned-tickets/17098 3 104164 0 0 /ticket/ticketClosed/17562 7 84 0 0 /ticket/ticketClosed/15925 2 12 0 0 /ticket/my-assigned-tickets/16671 3 104170 0 0 /ticket/close-ticket/15433 1 52 0 0 /ticket/ticketPicked/17212 3 54 0 0 /ticket/ticketPicked/16342 13 165 0 0 /ticket/ticketClosed/15933 2 24 0 0 /ticket/close-ticket/15672 1 52 0 0 /ticket/ticketClosed/15333 3 24 0 0 /ticket/checkTicketElapsedTime/17108 1 318 0 0 /ticket/ticketClosed/16271 950 11429 0 0 /ticket/checkTicketElapsedTime/16424 2 769 0 0 /ticket/ticketPicked/15421 9 114 0 0 /ticket/my-assigned-tickets/16218 2 69642 0 0 /ticket/fetch-messages/15726 5145 113565 0 0 /ticket/checkTicketElapsedTime/15942 1 391 0 0 /ticket/checkTicketElapsedTime/16616 1 330 0 0 /ticket/my-assigned-tickets/16112 3 104428 0 0 /ticket/my-ticket/15552 1 33063 0 0 /ticket/fetch-messages/17700 28 605 0 0 /ticket/fetch-messages/17659 68 1474 0 0 /ticket/my-assigned-tickets/16504 2 69290 0 0 /ticket/ticketPicked/16230 8 95 0 0 /ticket/ticketPicked/15457 2 33 0 0 /ticket/checkTicketElapsedTime/15996 1 320 0 0 /ticket/my-assigned-tickets/17321 2 69370 0 0 /ticket/my-ticket/16901 1 33153 0 0 /ticket/my-ticket/17204 1 33112 0 0 /ticket/close-ticket/16977 1 52 0 0 /ticket/my-ticket/16875 5 166220 0 0 /ticket/my-assigned-tickets/16430 3 104216 0 0 /ticket/fetch-messages/15732 26529 620121 0 0 /ticket/my-assigned-tickets/17048 3 104160 0 0 /ticket/my-ticket/15969 1 33093 0 0 /ticket/my-assigned-tickets/16578 3 104230 0 0 /ticket/ticketClosed/16784 68 804 0 0 /ticket/close-ticket/16923 1 52 0 0 /company-list/null 4018 6351730 0 0 /ticket/close-ticket/17403 1 52 0 0 /ticket/close-ticket/15748 1 52 0 0 /ticket/ticketPicked/16415 853 10242 0 0 /ticket/ticketPicked/16257 8 102 0 0 /ticket/fetch-messages/17601 32 644 0 0 /ticket/my-assigned-tickets/15633 2 69406 0 0 /ticket/checkTicketElapsedTime/16646 5 1957 0 0 /ticket/my-ticket/16780 1 33069 0 0 /ticket/my-ticket/15192 1 33100 0 0 /ticket/my-ticket/16139 3 99717 0 0 /ticket/my-assigned-tickets/17224 3 104233 0 0 /ticket/my-ticket/17460 1 33080 0 0 /ticket/fetch-messages/17313 31 550 0 0 /ticket/close-ticket/16418 1 52 0 0 /ticket/fetch-messages/17650 27 550 0 0 /ticket/my-ticket/15377 1 33097 0 0 /ticket/fetch-messages/16326 2528 63175 0 0 /ticket/ticketClosed/16665 560 6780 0 0 /ticket/ticketPicked/16734 31 390 0 0 /ticket/fetch-messages/15848 127 2750 0 0 /ticket/my-ticket/16970 1 33119 0 0 /ticket/ticketPicked/16792 197 2376 0 0 /ticket/ticketPicked/15922 9761 117132 0 0 /ticket/update/15341 1 58 0 0 /ticket/my-ticket/17223 3 99780 0 0 /ticket/fetch-messages/16454 44 902 0 0 /ticket/fetch-messages/16257 45 968 0 0 /ticket/my-assigned-tickets/16284 2 69476 0 0 /ticket/fetch-messages/17611 3 66 0 0 /ticket/fetch-messages/17121 13 286 0 1 /ticket/ticketClosed/17145 2 24 0 0 /ticket/my-ticket/17546 1 33115 0 0 /ticket/fetch-messages/15548 51 1100 0 0 /ticket/my-assigned-tickets/17008 3 104229 0 0 /ticket/ticketClosed/17706 3 36 0 0 /ticket/fetch-messages/15766 224 4906 0 0 /ticket/ticketPicked/16273 1041 12501 0 0 /ticket/my-assigned-tickets/17342 3 104293 0 0 /ticket/my-ticket/17611 1 33053 0 0 /ticket/fetch-messages/17258 11399 1236184 0 0 /ticket/fetch-messages/15735 2835 423375 0 0 /ticket/ticketClosed/15260 3 36 0 0 /ticket/close-ticket/15644 1 52 0 0 /ticket/ticketClosed/16105 802 9624 0 0 /ticket/ticketPicked/17063 9 126 0 0 /ticket/fetch-messages/17144 2905 72386 0 0 /ticket/ticketClosed/17132 3 36 0 0 /ticket/my-assigned-tickets/17012 2 69598 0 0 /ticket/close-ticket/15572 1 52 0 0 /ticket/my-assigned-tickets/15635 3 104159 0 0 /ticket/fetch-messages/13404 30733 4732728 0 0 /ticket/checkTicketElapsedTime/17313 1 392 0 0 /ticket/checkTicketElapsedTime/17075 3 1015 0 0 /ticket/ticketClosed/15386 22401 268812 0 0 /ticket/ticketClosed/15398 26 312 0 0 /ticket/my-ticket/16386 1 33209 0 0 /ticket/ticketPicked/16200 71912 862964 0 1 /ticket/close-ticket/16876 1 52 0 0 /ticket/ticketClosed/17152 3 24 0 0 /ticket/close-ticket/16635 1 52 0 0 /ticket/ticketPicked/17157 6206 74469 0 0 /ticket/ticketClosed/16395 3 36 0 0 /ticket/close-ticket/15780 1 52 0 0 /ticket/checkTicketElapsedTime/15322 1 372 0 0 /ticket/ticketClosed/15715 3 36 0 0 /ticket/my-assigned-tickets/16202 3 104226 0 0 /ticket/my-ticket/16400 1 33087 0 0 /ticket/checkTicketElapsedTime/16918 1 318 0 0 /ticket/my-ticket/15768 1 33097 0 0 /ticket/my-ticket/15712 1 33068 0 0 /ticket/checkTicketElapsedTime/16238 1 325 0 0 /ticket/my-assigned-tickets/16041 3 104151 0 0 /reports/ticketSummaryReport 14 109368 0 0 /ticket/close-ticket/16513 1 52 0 0 /ticket/close-ticket/16976 1 52 0 0 /sla/getSLAperCategory/154 41 8733 0 0 /ticket/ticketClosed/15770 76 900 0 0 /ticket/fetch-messages/16815 38 792 0 0 /ticket/transfer-ticket/17350 1 21 0 0 /ticket/my-ticket/15993 1 31867 0 0 /ticket/ticketPicked/17658 7 102 0 0 /ticket/my-assigned-tickets/15485 3 104154 0 0 /ticket/my-ticket/16241 1 33127 0 0 /ticket/close-ticket/15964 1 52 0 0 /ticket/ticketClosed/15338 2 24 0 0 /ticket/ticketPicked/17464 13 165 0 0 /ticket/my-assigned-tickets/15212 3 104148 0 0 /ticket/update/17277 1 58 0 0 /ticket/my-ticket/16264 1 33170 0 0 /ticket/ticketPicked/16323 13 156 0 0 /ticket/ticketClosed/16890 1 12 0 0 /ticket/ticketClosed/16265 982 11825 0 0 /ticket/checkTicketElapsedTime/16537 1 324 0 0 /ticket/my-assigned-tickets/16123 2 69304 0 0 /ticket/checkTicketElapsedTime/17251 2 772 0 0 /ticket/fetch-messages/17408 19 352 0 0 /ticket/my-ticket/17272 1 33105 0 0 /ticket/ticketPicked/10238 58 696 0 0 /ticket/close-ticket/17243 1 52 0 0 /ticket/my-assigned-tickets/15239 3 104439 0 0 /ticket/checkTicketElapsedTime/17382 1 382 0 0 /ticket/close-ticket/16259 1 52 0 0 /ticket/checkTicketElapsedTime/16423 2 769 0 0 /ticket/close-ticket/17195 1 52 0 0 /ticket/my-assigned-tickets/15613 1 34804 0 0 /ticket/checkTicketElapsedTime/15336 1 379 0 0 /ticket/fetch-messages/14788 4 66 0 0 /ticket/close-ticket/16785 1 52 0 0 /depts-list/23 370 594590 0 0 /ticket/my-assigned-tickets/16547 3 104258 0 0 /ticket/ticketClosed/15409 3 24 0 0 /ticket/close-ticket/17006 1 52 0 0 /ticket/ticketPicked/16960 7 92 0 0 /ticket/close-ticket/16754 1 52 0 0 /ticket/my-ticket/15456 1 33071 0 0 /ticket/ticketClosed/16304 9621 115452 0 0 /ticket/my-assigned-tickets/17471 3 104207 0 0 /ticket/ticketClosed/16861 2 12 0 0 /ticket/fetch-messages/15799 157 3432 0 0 /ticket/fetch-messages/17696 102765 2260830 0 1 /ticket/my-ticket/15691 1 33069 0 0 /ticket/ticketPicked/15237 2834 34032 0 0 /ticket/ticketPicked/15680 26 306 0 0 /ticket/ticketPicked/15883 8 102 0 0 /ticket/close-ticket/17175 1 52 0 0 /ticket/my-ticket/17663 1 33067 0 0 /ticket/ticketPicked/16759 1903 22848 0 0 /ticket/my-ticket/17358 3 99765 0 0 /ticket/fetch-messages/16998 1420 35475 0 0 /ticket/close-ticket/15461 1 52 0 0 /ticket/ticketPicked/15603 5 78 0 0 /ticket/ticketClosed/15779 657 7931 0 0 /ticket/ticketClosed/14154 1 31 0 0 /ticket/fetch-messages/16151 432 10750 0 0 /ticket/ticketClosed/16566 26 312 0 0 /ticket/close-ticket/17272 1 52 0 0 /ticket/my-ticket/10238 1 33218 0 0 /ticket/ticketClosed/15924 8963 107556 0 0 /ticket/ticketClosed/16794 7 72 0 0 /ticket/my-ticket/17026 6 199008 0 0 /ticket/close-ticket/15568 1 52 0 0 /ticket/close-ticket/16596 1 52 0 0 /ticket/my-ticket/16624 1 33075 0 0 /ticket/ticketClosed/17350 2635 31608 0 0 /ticket/ticketClosed/16034 8 84 0 0 /ticket/ticketClosed/16025 3 36 0 0 /ticket/my-ticket/16108 1 33084 0 0 /ticket/my-assigned-tickets/16649 2 69494 0 0 /ticket/ticketClosed/15955 9 96 0 0 /ticket/checkTicketElapsedTime/17685 2 649 0 0 /ticket/ticketClosed/17616 68 840 0 0 /ticket/close-ticket/16489 1 52 0 0 /ticket/fetch-messages/15359 28 616 0 0 /ticket/ticketClosed/15241 6 72 0 0 /ticket/close-ticket/17051 1 52 0 0 /ticket/my-ticket/16315 3 99465 0 0 /ticket/close-ticket/17407 1 52 0 0 /ticket/fetch-messages/17588 16053 353122 0 0 /ticket/fetch-messages/16256 202 4422 0 0 /ticket/ticketClosed/16818 3 24 0 0 /ticket/checkTicketElapsedTime/16952 3 1046 0 0 /ticket/fetch-messages/16061 21285 468226 0 0 /ticket/close-ticket/15778 1 52 0 0 /ticket/fetch-messages/15455 365 8008 0 0 /ticket/checkTicketElapsedTime/17673 1 382 0 0 /ticket/fetch-messages/16557 63374 1583823 0 1 /ticket/ticketPicked/15276 12 148 0 0 /ticket/checkTicketElapsedTime/17023 1 387 0 0 /ticket/my-assigned-tickets/17103 3 104276 0 0 /ticket/checkTicketElapsedTime/15909 1 336 0 0 /ticket/ticketClosed/16036 16 202 0 0 /ticket/ticketPicked/16488 182 2206 0 0 /ticket/fetch-messages/16416 12723 279884 0 0 /ticket/ticketClosed/17227 2 12 0 0 /ticket/checkTicketElapsedTime/16734 2 784 0 0 /ticket/checkTicketElapsedTime/16229 1 392 0 0 /ticket/my-ticket/17713 1 33098 0 0 /ticket/ticketPicked/16205 8 83 0 0 /ticket/my-assigned-tickets/17539 2 69538 0 0 /ticket/checkTicketElapsedTime/17137 1 380 0 0 /ticket/ticketPicked/15770 36 450 0 0 /ticket/ticketClosed/16904 396 4777 0 0 /ticket/my-ticket/17169 1 33093 0 0 /ticket/close-ticket/15928 1 52 0 0 /ticket/close-ticket/17120 1 52 0 0 /ticket/my-ticket/16430 1 33096 0 0 /roles/assignment/19748 2 95341 0 0 /ticket/checkTicketElapsedTime/15696 1 324 0 0 /ticket/fetch-messages/16345 1663 36520 0 1 /ticket/close-ticket/16648 1 52 0 0 /ticket/my-assigned-tickets/15799 2 69357 0 0 /ticket/ticketClosed/17640 4 48 0 0 /ticket/my-assigned-tickets/16834 3 104164 0 0 /ticket/close-ticket/16545 1 52 0 0 /ticket/fetch-messages/15544 48 1012 0 0 /ticket/ticketPicked/16243 153 1845 0 0 /ticket/close-ticket/16289 1 52 0 0 /ticket/fetch-messages/17318 25714 3824690 0 0 /ticket/my-assigned-tickets/15975 3 104279 0 0 /ticket/ticketPicked/15726 134 1596 0 0 /ticket/my-ticket/15222 2 63312 0 0 /ticket/ticketPicked/15180 5 66 0 0 /ticket/ticketPicked/17559 181 2169 0 0 /ticket/ticketPicked/16203 8 90 0 0 /ticket/my-ticket/16087 1 31632 0 0 /ticket/close-ticket/16860 1 52 0 0 /ticket/checkTicketElapsedTime/16160 1 317 0 0 /ticket/ticketClosed/16059 3 24 0 0 /ticket/checkTicketElapsedTime/15866 1 378 0 0 /ticket/my-assigned-tickets/14996 3 104294 0 0 /ticket/fetch-messages/16936 57144 1428531 0 0 /ticket/close-ticket/15622 1 52 0 0 /ticket/update/14795 1 58 0 0 /ticket/fetch-messages/16507 17 374 0 0 /ticket/my-ticket/16816 1 33070 0 0 /ticket/ticketPicked/16044 167 2022 0 0 /user/2029 1 38 0 0 /ticket/my-ticket/15640 3 99600 0 0 /ticket/fetch-messages/16282 203 4444 0 0 /ticket/ticketPicked/16874 21 279 0 0 /ticket/close-ticket/15221 1 52 0 0 /ticket/checkTicketElapsedTime/15536 1 400 0 0 /ticket/checkTicketElapsedTime/15209 1 319 0 0 /ticket/my-assigned-tickets/17340 3 104262 0 0 /ticket/ticketPicked/17657 36 438 0 0 /ticket/my-assigned-tickets/15273 2 69420 0 0 /ticket/my-assigned-tickets/16248 2 69426 0 0 /ticket/checkTicketElapsedTime/17054 1 377 0 0 /ticket/fetch-messages/15747 160 3498 0 0 /ticket/my-ticket/15535 1 33083 0 0 /ticket/fetch-messages/16370 8490 186736 0 0 /ticket/my-ticket/15351 1 33079 0 0 /ticket/my-ticket/15793 1 33082 0 0 /ticket/my-assigned-tickets/16300 3 104531 0 0 /ticket/ticketClosed/17045 2 24 0 0 /ticket/ticketClosed/16411 2343 28157 0 0 /ticket/close-ticket/17392 1 52 0 0 /ticket/checkTicketElapsedTime/15579 2 690 0 0 /ticket/ticketClosed/16729 192 2339 0 0 /ticket/close-ticket/17598 1 52 0 0 /ticket/ticketClosed/16559 1860 22284 0 0 /ticket/fetch-messages/15219 1733 390992 0 0 /ticket/my-assigned-tickets/17215 2 69405 0 0 /ticket/close-ticket/17370 1 52 0 0 /ticket/ticketPicked/17294 1515 18204 0 0 /ticket/my-ticket/16138 1 33125 0 0 /ticket/ticketPicked/15746 63 778 0 0 /ticket/checkTicketElapsedTime/17334 1 381 0 0 /ticket/my-assigned-tickets/17562 3 104186 0 0 /ticket/my-assigned-tickets/15286 2 69728 0 0 /ticket/my-assigned-tickets/16719 3 104261 0 0 /ticket/close-ticket/15304 1 52 0 0 /ticket/checkTicketElapsedTime/16371 1 379 0 0 /ticket/my-ticket/16481 1 33109 0 0 /ticket/ticketClosed/16995 856 10313 0 0 /ticket/my-assigned-tickets/15844 3 104144 0 0 /ticket/close-ticket/15509 1 52 0 0 /ticket/fetch-messages/17297 23935 598188 0 0 /ticket/fetch-messages/16870 13312 3607636 0 0 /ticket/my-assigned-tickets/15798 3 104164 0 0 /ticket/ticketPicked/15113 5 78 0 0 /ticket/fetch-messages/17434 5916 147850 0 0 /ticket/checkTicketElapsedTime/17245 2 646 0 0 /ticket/my-assigned-tickets/15654 2 69532 0 0 /ticket/checkTicketElapsedTime/15640 2 674 0 0 /ticket/my-ticket/16290 1 33105 0 0 /ticket/checkTicketElapsedTime/15681 1 324 0 0 /ticket/checkTicketElapsedTime/17126 1 325 0 0 /ticket/ticketPicked/16562 7 99 0 0 /ticket/checkTicketElapsedTime/16611 1 321 0 0 /ticket/my-ticket/15912 1 33097 0 0 /ticket/my-ticket/15968 1 33088 0 0 /ticket/checkTicketElapsedTime/17538 1 332 0 0 /ticket/checkTicketElapsedTime/17400 1 319 0 0 /ticket/my-assigned-tickets/15740 3 104203 0 0 /ticket/fetch-messages/17139 46 968 0 0 /ticket/ticketClosed/16173 544 6516 0 0 /ticket/fetch-messages/17286 3119 68618 0 0 /ticket/my-ticket/17327 1 31634 0 0 /ticket/my-ticket/16885 1 33124 0 0 /ticket/my-assigned-tickets/15843 3 104144 0 0 /ticket/fetch-messages/15964 38 726 0 0 /ticket/ticketClosed/16093 11 120 0 0 /ticket/my-assigned-tickets/16107 1 34791 0 0 /ticket/close-ticket/16585 1 52 0 0 /ticket/my-assigned-tickets/16964 2 69378 0 0 /ticket/close-ticket/15698 1 52 0 0 /ticket/my-ticket/15273 1 33122 0 0 /ticket/my-assigned-tickets/16835 3 104154 0 0 /ticket/checkTicketElapsedTime/17335 1 381 0 0 /ticket/close-ticket/15802 1 52 0 0 /ticket/my-assigned-tickets/16436 2 69327 0 0 /ticket/fetch-messages/17481 27 594 0 0 /ticket/close-ticket/17541 1 52 0 0 /ticket/ticketPicked/16460 59 726 0 0 /ticket/fetch-messages/16564 4461 111475 0 0 /ticket/ticketPicked/17167 26729 320757 0 1 /ticket/checkTicketElapsedTime/17604 1 379 0 0 /ticket/checkTicketElapsedTime/15590 1 321 0 0 /ticket/my-assigned-tickets/16999 1 34841 0 0 /ticket/my-ticket/16770 1 33072 0 0 /ticket/fetch-messages/15499 4838 357676 0 0 /ticket/close-ticket/15868 1 52 0 0 /ticket/ticketPicked/17488 10 141 0 0 /ticket/my-assigned-tickets/16932 3 104170 0 0 /ticket/my-ticket/15662 2 66399 0 0 /ticket/checkTicketElapsedTime/15800 1 337 0 0 /ticket/my-ticket/16429 4 132891 0 0 /ticket/my-ticket/15618 1 33075 0 0 /ticket/fetch-messages/16652 5 100 0 0 /ticket/fetch-messages/16093 54 1164 0 0 /ticket/ticketPicked/17159 24047 288564 0 0 /ticket/close-ticket/16599 1 52 0 0 /ticket/ticketPicked/16617 18 225 0 0 /ticket/my-assigned-tickets/15299 4 139310 0 0 /ticket/ticketClosed/17142 269 3228 0 0 /ticket/close-ticket/16380 1 52 0 0 /ticket/checkTicketElapsedTime/17374 2 674 0 0 /ticket/checkTicketElapsedTime/16571 1 386 0 0 /ticket/ticketClosed/15970 6115 73421 0 0 /ticket/fetch-messages/17394 91 1980 0 0 /ticket/ticketPicked/16444 13 141 0 0 /ticket/ticketPicked/17101 11 156 0 0 /ticket/ticketClosed/16514 3 24 0 0 /users-list/26 1 39875 0 0 /ticket/my-assigned-tickets/16532 2 69445 0 0 /ticket/my-assigned-tickets/16543 2 69338 0 0 /ticket/close-ticket/16117 1 52 0 0 /ticket/fetch-messages/17513 349 11128 0 0 /ticket/checkTicketElapsedTime/16276 2 666 0 0 /ticket/checkTicketElapsedTime/17566 1 322 0 0 /ticket/my-assigned-tickets/16093 2 69338 0 0 /ticket/checkTicketElapsedTime/15933 1 341 0 0 /ticket/fetch-messages/17386 13069 287518 0 0 /ticket/update/16559 1 58 0 0 /ticket/my-assigned-tickets/15185 3 104191 0 0 /ticket/my-assigned-tickets/17018 2 69854 0 0 /ticket/close-ticket/16451 1 52 0 0 /ticket/close-ticket/15397 1 52 0 0 /ticket/my-ticket/17213 1 33081 0 0 /ticket/checkTicketElapsedTime/17422 1 327 0 0 /ticket/ticketPicked/17398 1 21 0 0 /ticket/fetch-messages/15193 355 8775 0 0 /ticket/ticketPicked/7171 15 168 0 0 /ticket/close-ticket/15689 1 52 0 0 /ticket/fetch-messages/16048 1624 35728 0 1 /ticket/ticketPicked/16361 9 141 0 0 /ticket/my-ticket/17621 1 33073 0 0 /ticket/my-ticket/15859 1 33063 0 0 /ticket/my-ticket/17678 1 33175 0 0 /ticket/my-ticket/17402 1 33103 0 0 /ticket/fetch-messages/17528 4976 109472 0 0 /ticket/close-ticket/15449 1 52 0 0 /ticket/checkTicketElapsedTime/16966 1 325 0 0 /ticket/my-ticket/15433 1 33063 0 0 /ticket/ticketPicked/17524 2339 28140 0 0 /ticket/close-ticket/16329 1 52 0 0 /ticket/ticketClosed/15454 4 48 0 0 /ticket/close-ticket/16149 1 52 0 0 /ticket/fetch-messages/15254 377 8294 0 0 /ticket/my-assigned-tickets/15984 2 69448 0 0 /ticket/my-assigned-tickets/17475 3 104206 0 0 /ticket/my-assigned-tickets/17046 3 104124 0 0 /ticket/close-ticket/16528 1 52 0 0 /ticket/fetch-messages/17335 31 660 0 0 /ticket/my-ticket/16643 1 33073 0 0 /ticket/ticketPicked/16560 7 90 0 0 /ticket/ticketClosed/17015 3 36 0 0 /ticket/checkTicketElapsedTime/16606 1 379 0 0 /ticket/my-ticket/17689 1 31502 0 0 /ticket/close-ticket/15291 1 52 0 0 /ticket/close-ticket/17398 1 52 0 0 /ticket/fetch-messages/16734 58 1210 0 0 /ticket/close-ticket/16341 1 52 0 0 /ticket/my-assigned-tickets/16566 3 104203 0 0 /ticket/close-ticket/15427 1 52 0 0 /ticket/checkTicketElapsedTime/16477 2 784 0 0 /ticket/ticketPicked/17528 4980 59748 0 0 /ticket/fetch-messages/16861 35 704 0 0 /ticket/my-ticket/15722 1 33083 0 0 /ticket/fetch-messages/16421 8840 203121 0 0 /ticket/checkTicketElapsedTime/17479 1 345 0 0 /ticket/close-ticket/15805 1 52 0 0 /ticket/my-ticket/17085 1 33119 0 0 /ticket/ticketClosed/17105 3 36 0 0 /ticket/fetch-messages/15612 13 286 0 0 /ticket/ticketClosed/15695 4 48 0 0 /user/19742 12 456 0 0 /ticket/ticketClosed/15691 5 60 0 0 /ticket/checkTicketElapsedTime/17444 1 322 0 0 /ticket/checkTicketElapsedTime/16082 2 674 0 0 /ticket/ticketPicked/15646 3307 39693 0 0 /ticket/close-ticket/17534 1 52 0 0 /ticket/close-ticket/15047 1 52 0 0 /ticket/update/16248 1 58 0 0 /ticket/close-ticket/16427 1 52 0 0 /ticket/ticketClosed/17666 2 24 0 0 /ticket/ticketClosed/17470 1 12 0 0 /user/1162 1 38 0 0 /ticket/close-ticket/15176 1 52 0 0 /ticket/fetch-messages/16419 674 75642 0 0 /ticket/ticketClosed/16326 2540 30468 0 0 /ticket/fetch-messages/17071 20 396 0 0 /ticket/my-assigned-tickets/16863 3 104233 0 0 /ticket/close-ticket/17227 1 52 0 0 /ticket/fetch-messages/15685 175 3850 0 0 /ticket/my-ticket/17244 1 31620 0 0 /ticket/fetch-messages/16596 24 462 0 0 /ticket/fetch-messages/15639 176 3872 0 0 /ticket/my-ticket/16964 1 33092 0 0 /ticket/update/16646 1 58 0 0 /ticket/my-ticket/17261 1 33101 0 0 /ticket/fetch-messages/15280 106 2600 0 0 /ticket/close-ticket/16558 1 52 0 0 /ticket/fetch-messages/15679 60 1276 0 0 /ticket/fetch-messages/16085 13418 335400 0 0 /ticket/my-ticket/15657 1 31594 0 0 /ticket/my-ticket/15293 1 33108 0 0 /ticket/fetch-messages/17558 66 1452 0 0 /ticket/fetch-messages/17643 175 3828 0 0 /ticket/my-assigned-tickets/15622 3 104255 0 0 /ticket/my-assigned-tickets/17708 1 34832 0 0 /ticket/checkTicketElapsedTime/16306 3 1003 0 0 /ticket/ticketPicked/17365 51 630 0 0 /ticket/checkTicketElapsedTime/15895 1 323 0 0 /ticket/my-ticket/16790 1 31614 0 0 /ticket/fetch-messages/15223 31225 828877 0 1 /ticket/close-ticket/16958 1 52 0 0 /ticket/ticketClosed/16547 3 36 0 0 /ticket/ticketClosed/17568 117 1392 0 0 /ticket/fetch-messages/17208 1192 152176 0 0 /ticket/update/15460 1 58 0 0 /ticket/ticketClosed/15378 2 24 0 0 /ticket/my-assigned-tickets/17246 2 69342 0 0 /ticket/ticketClosed/17262 4 48 0 0 /ticket/my-assigned-tickets/15293 3 104250 0 0 /user/1177 1 38 0 0 /ticket/close-ticket/16148 1 52 0 0 /ticket/checkTicketElapsedTime/15598 1 325 0 0 /ticket/my-ticket/17016 1 33087 0 0 /ticket/fetch-messages/15431 25 550 0 0 /ticket/my-ticket/15773 1 33076 0 0 /ticket/my-assigned-tickets/17584 2 69308 0 0 /ticket/checkTicketElapsedTime/17022 1 375 0 0 /ticket/ticketClosed/17507 173 2117 0 0 /ticket/checkTicketElapsedTime/16355 1 319 0 0 /ticket/ticketPicked/16109 8 118 0 0 /ticket/ticketPicked/16025 66 801 0 0 /ticket/fetch-messages/16819 60 1276 0 0 /ticket/ticketClosed/16797 757 9125 0 0 /ticket/ticketPicked/15380 29 348 0 1 /ticket/my-ticket/16614 1 33086 0 0 /ticket/close-ticket/16624 1 52 0 0 /ticket/my-assigned-tickets/17031 3 104151 0 0 /ticket/ticketPicked/16049 638 7668 0 0 /user/1087 3 114 0 0 /ticket/ticketClosed/17078 40 480 0 0 /ticket/ticketPicked/15871 7 102 0 0 /ticket/checkTicketElapsedTime/16463 2 712 0 0 /ticket/close-ticket/16037 1 52 0 0 /ticket/my-ticket/16566 1 33093 0 0 /ticket/close-ticket/15388 1 52 0 0 /ticket/fetch-messages/15631 55 1166 0 0 /ticket/ticketClosed/16693 1413 16956 0 0 /ticket/ticketPicked/16312 264 3186 0 0 /ticket/ticketClosed/15343 4 36 0 0 /ticket/my-ticket/16325 3 99552 0 0 /ticket/my-assigned-tickets/15739 3 104133 0 0 /ticket/fetch-messages/15510 295 6490 0 0 /ticket/my-assigned-tickets/16423 3 104717 0 0 /ticket/fetch-messages/17432 39 756 0 0 /ticket/ticketClosed/16583 8 96 0 0 /ticket/fetch-messages/17033 10410 228954 0 0 /ticket/my-ticket/16270 1 33149 0 0 /ticket/close-ticket/16181 1 52 0 0 /ticket/fetch-messages/17009 118 2574 0 0 /ticket/checkTicketElapsedTime/17340 1 382 0 0 /user/352 1 38 0 0 /ticket/fetch-messages/17082 63 1276 0 0 /ticket/my-assigned-tickets/16394 1 34804 0 0 /ticket/my-assigned-tickets/15268 2 69358 0 0 /ticket/my-assigned-tickets/17683 1 34813 0 0 /ticket/my-ticket/17723 3 99672 0 0 /ticket/fetch-messages/16720 27 625 0 0 /ticket/ticketPicked/15174 6 69 0 0 /ticket/fetch-messages/15492 58 1232 0 0 /ticket/ticketPicked/17045 8 90 0 0 /ticket/close-ticket/16477 1 52 0 0 /ticket/close-ticket/16373 1 52 0 0 /ticket/my-assigned-tickets/16817 3 104187 0 0 /ticket/my-ticket/15973 1 33093 0 0 /ticket/ticketPicked/17587 4891 58691 0 0 /ticket/checkTicketElapsedTime/15578 1 326 0 0 /ticket/fetch-messages/15814 121 2640 0 0 /ticket/close-ticket/15409 1 52 0 0 /ticket/update/16242 1 58 0 0 /ticket/close-ticket/17012 1 52 0 0 /ticket/my-assigned-tickets/16663 2 69434 0 0 /ticket/ticketPicked/15341 236 2844 0 0 /ticket/my-assigned-tickets/16706 3 104230 0 0 /ticket/close-ticket/16844 1 52 0 0 /ticket/ticketPicked/17590 36 414 0 0 /ticket/checkTicketElapsedTime/15616 1 325 0 0 /ticket/close-ticket/16908 1 52 0 0 /ticket/fetch-messages/16231 45 1075 0 0 /ticket/fetch-messages/16263 1148 50641 0 0 /ticket/ticketClosed/15782 43 543 0 0 /ticket/fetch-messages/15951 57 1210 0 0 /ticket/my-ticket/16990 1 33096 0 0 /ticket/ticketClosed/17590 3 46 0 0 /ticket/fetch-messages/17663 48 966 0 0 /ticket/close-ticket/16022 1 52 0 0 /ticket/checkTicketElapsedTime/15706 2 678 0 0 /ticket/my-ticket/15212 1 33074 0 0 /ticket/my-assigned-tickets/15398 2 69328 0 0 /ticket/fetch-messages/15724 18673 5189376 1 1 /ticket/my-ticket/15268 1 33082 0 0 /ticket/my-assigned-tickets/16317 2 69498 0 0 /ticket/ticketPicked/16269 1000 12009 0 0 /ticket/ticketPicked/16946 784 9417 0 0 /ticket/my-assigned-tickets/17277 2 69356 0 0 /roles/assignment/19739 2 95353 0 0 /ticket/my-ticket/17432 1 33115 0 0 /ticket/my-ticket/16764 1 33110 0 0 /ticket/fetch-messages/15871 52 1144 0 0 /ticket/my-ticket/14156 1 33174 0 0 /ticket/my-ticket/16741 2 63234 0 0 /ticket/close-ticket/16025 1 52 0 0 /ticket/ticketPicked/16726 2244 26943 0 0 /ticket/my-ticket/16826 1 33153 0 0 /ticket/my-ticket/17484 1 33088 0 0 /ticket/my-assigned-tickets/16048 2 69614 0 0 /ticket/my-assigned-tickets/16923 3 104215 0 0 /ticket/ticketPicked/17405 9 102 0 0 /ticket/checkTicketElapsedTime/16433 1 325 0 0 /ticket/checkTicketElapsedTime/16302 1 319 0 0 /ticket/my-ticket/15403 1 31604 0 0 /ticket/ticketClosed/15214 2 24 0 0 /ticket/ticketClosed/15427 3 24 0 0 /ticket/close-ticket/17176 1 52 0 0 /ticket/my-assigned-tickets/17470 3 104126 0 0 /ticket/ticketClosed/15210 4 36 0 0 /ticket/fetch-messages/17098 23 484 0 0 /ticket/ticketClosed/16630 632 7584 0 1 /ticket/my-assigned-tickets/15287 2 69716 0 0 /ticket/my-assigned-tickets/15404 2 69342 0 0 /ticket/checkTicketElapsedTime/15628 1 316 0 0 /ticket/checkTicketElapsedTime/15299 2 772 0 0 /ticket/my-assigned-tickets/15985 2 69397 0 0 /ticket/close-ticket/17381 1 52 0 0 /ticket/checkTicketElapsedTime/16961 1 335 0 0 /ticket/fetch-messages/15768 201 4378 0 0 /ticket/close-ticket/15147 1 52 0 0 /ticket/fetch-messages/17190 6168 1234048 0 0 /ticket/my-assigned-tickets/16285 3 104885 0 0 /ticket/fetch-messages/17154 19 352 0 0 /ticket/fetch-messages/17279 5725 125950 0 0 /ticket/ticketPicked/14900 160 1920 0 0 /ticket/ticketPicked/15862 7 90 0 0 /ticket/my-assigned-tickets/17409 3 104233 0 0 /ticket/my-assigned-tickets/16664 3 104458 0 0 /ticket/my-ticket/15922 1 33091 0 0 /ticket/fetch-messages/16226 129 2794 0 0 /ticket/ticketClosed/16795 4 36 0 0 /ticket/ticketPicked/17288 5 66 0 0 /ticket/ticketClosed/15256 1 12 0 0 /ticket/fetch-messages/15738 1933 42504 0 0 /sla/getSLAperCategory/34 379 80348 0 0 /ticket/checkTicketElapsedTime/15618 1 325 0 0 /ticket/checkTicketElapsedTime/15203 1 318 0 0 /ticket/ticketPicked/15170 12 153 0 0 /ticket/close-ticket/15813 1 52 0 0 /user/19338 1 29 0 0 /ticket/checkTicketElapsedTime/16264 2 686 0 0 /ticket/ticketPicked/17453 132 1557 0 0 /ticket/update/16782 1 58 0 0 /ticket/ticketClosed/16658 3 36 0 0 /ticket/fetch-messages/16035 33 682 0 0 /ticket/fetch-messages/15428 22 484 0 0 /ticket/close-ticket/16541 1 52 0 0 /ticket/ticketPicked/17396 11 130 0 0 /ticket/close-ticket/17151 1 52 0 0 /ticket/ticketClosed/15559 134 1608 0 0 /ticket/my-ticket/17292 1 33137 0 0 /ticket/update/17688 1 58 0 0 /ticket/my-ticket/17317 1 33099 0 0 /ticket/my-assigned-tickets/16739 2 69368 0 0 /ticket/update/17340 1 58 0 0 /ticket/ticketClosed/16613 7 84 0 0 /ticket/my-assigned-tickets/15377 3 104225 0 0 /ticket/close-ticket/17299 1 52 0 0 /ticket/close-ticket/15217 1 52 0 0 /user/389 1 38 0 0 /ticket/my-ticket/15671 1 33096 0 0 /ticket/checkTicketElapsedTime/15744 1 392 0 0 /ticket/my-assigned-tickets/17189 3 104250 0 0 /ticket/close-ticket/16144 1 52 0 0 /ticket/my-assigned-tickets/15191 3 104237 0 0 /ticket/my-ticket/15628 1 33056 0 0 /ticket/my-ticket/16419 4 132936 0 0 /ticket/my-assigned-tickets/16514 3 104411 0 0 /ticket/ticketPicked/16800 248 2994 0 0 /ticket/my-assigned-tickets/17346 2 69358 0 0 /ticket/fetch-messages/16719 25 550 0 0 /ticket/close-ticket/17587 1 52 0 0 /ticket/my-ticket/16149 1 33083 0 0 /users-list/379 16 640224 0 0 /ticket/ticketClosed/16334 1 12 0 0 /ticket/checkTicketElapsedTime/15482 1 326 0 0 /ticket/checkTicketElapsedTime/15712 1 382 0 0 /ticket/ticketClosed/16602 2 12 0 0 /ticket/checkTicketElapsedTime/17413 1 326 0 0 /ticket/my-ticket/17183 1 33090 0 0 /ticket/close-ticket/15888 1 52 0 0 /ticket/my-assigned-tickets/16283 3 104609 0 0 /ticket/ticketClosed/15783 5934 71196 0 0 /ticket/ticketClosed/16783 3 36 0 0 /ticket/my-ticket/16733 1 33055 0 0 /ticket/ticketClosed/15453 8 84 0 0 /ticket/close-ticket/15684 1 52 0 0 /ticket/ticketPicked/16031 1013 12156 0 0 /ticket/my-ticket/17410 1 33101 0 0 /ticket/ticketClosed/16331 38 485 0 0 /ticket/checkTicketElapsedTime/15112 1 328 0 0 /ticket/fetch-messages/16514 333 13800 0 0 /ticket/ticketPicked/15304 2134 25620 0 0 /user/19761 2 76 0 0 /ticket/my-ticket/17140 1 33129 0 0 /ticket/my-ticket/15198 5 166711 0 0 /ticket/ticketClosed/16578 3 24 0 0 /ticket/fetch-messages/15875 7227 158950 0 0 /ticket/close-ticket/15732 1 52 0 0 /sla/getSLAperCategory/150 2 434 0 0 /ticket/ticketPicked/16898 9 126 0 0 /ticket/my-ticket/15558 1 33173 0 0 /user/762 7 266 0 0 /sla/getSLAperCategory/122 4 836 0 0 /ticket/my-ticket/7171 1 33081 0 0 /ticket/my-ticket/15919 1 32035 0 0 /ticket/ticketClosed/16588 8 118 0 0 /ticket/ticketClosed/17285 2 12 0 0 /ticket/my-ticket/15230 1 33059 0 0 /ticket/fetch-messages/15523 54 1166 0 0 /ticket/ticketPicked/16401 16 186 0 0 /ticket/checkTicketElapsedTime/17061 1 327 0 0 /ticket/update/16564 1 58 0 0 /ticket/ticketPicked/17214 1645 19758 0 0 /ticket/ticketClosed/15524 3 58 0 0 /ticket/ticketClosed/16200 1890 22703 0 0 /ticket/ticketPicked/15257 8 114 0 0 /ticket/ticketClosed/17383 2 24 0 0 /ticket/my-assigned-tickets/16061 3 104479 0 0 /ticket/checkTicketElapsedTime/16030 1 321 0 0 /ticket/my-assigned-tickets/14545 3 104178 0 0 /ticket/my-ticket/15669 3 99423 0 0 /ticket/ticketPicked/16186 2730 32760 0 0 /ticket/ticketPicked/17622 16 202 0 0 /ticket/my-ticket/16174 1 33106 0 0 /ticket/my-ticket/16422 1 31666 0 0 /ticket/checkTicketElapsedTime/17649 3 1110 0 0 /ticket/fetch-messages/15251 3284 72248 0 0 /ticket/close-ticket/15808 1 52 0 0 /ticket/fetch-messages/16761 31758 698632 0 0 /ticket/ticketPicked/16837 487 5854 0 0 /ticket/checkTicketElapsedTime/17079 1 380 0 0 /ticket/my-ticket/16601 2 66208 0 0 /ticket/update/17344 1 58 0 0 /ticket/close-ticket/17665 1 52 0 0 /ticket/close-ticket/17481 1 52 0 0 /ticket/close-ticket/16907 1 52 0 0 /ticket/checkTicketElapsedTime/16815 1 326 0 0 /ticket/my-assigned-tickets/15619 2 69610 0 0 /ticket/fetch-messages/17576 34 726 0 0 /ticket/close-ticket/15290 1 52 0 0 /ticket/ticketClosed/16607 4 48 0 0 /ticket/ticketClosed/17011 300 3641 0 0 /ticket/fetch-messages/16212 100 2079 0 0 /ticket/close-ticket/17281 1 52 0 0 /ticket/ticketClosed/15374 6 101 0 0 /ticket/checkTicketElapsedTime/16852 2 664 0 0 /ticket/my-assigned-tickets/15999 2 69350 0 0 /ticket/ticketPicked/17193 3 45 0 0 /ticket/fetch-messages/17210 42 902 0 0 /ticket/close-ticket/16781 1 52 0 0 /ticket/ticketClosed/15927 517 6283 0 0 /ticket/my-ticket/15346 1 31623 0 0 /ticket/my-assigned-tickets/15190 3 104183 0 0 /ticket/ticketClosed/15730 2 24 0 0 /ticket/fetch-messages/15992 2351 58700 0 1 /ticket/my-assigned-tickets/17071 3 104195 0 0 /ticket/checkTicketElapsedTime/16416 2 673 0 0 /sla/getSLAperCategory/98 2 432 0 0 /ticket/ticketClosed/15603 3 36 0 0 /ticket/my-assigned-tickets/17358 2 69686 0 0 /ticket/ticketClosed/15555 5 60 0 0 /ticket/checkTicketElapsedTime/15559 1 322 0 0 /ticket/ticketPicked/16835 1251 15030 0 0 /ticket/ticketPicked/16831 6 90 0 0 /ticket/my-ticket/17577 1 33133 0 0 /ticket/my-ticket/15490 1 31672 0 0 /ticket/my-ticket/17448 1 33071 0 0 /ticket/close-ticket/17517 1 52 0 0 /ticket/checkTicketElapsedTime/15459 1 378 0 0 /ticket/my-ticket/17162 1 33075 0 0 /ticket/my-ticket/17118 1 33062 0 0 /ticket/checkTicketElapsedTime/16345 1 382 0 0 /reports/get/ticketExecutiveMasterfile 3 7240 0 0 /ticket/my-ticket/17305 1 33070 0 0 /ticket/checkTicketElapsedTime/15993 1 400 0 0 /ticket/my-ticket/16903 1 33096 0 0 /ticket/my-assigned-tickets/17222 2 69708 0 0 /ticket/close-ticket/15761 1 52 0 0 /ticket/close-ticket/16238 1 52 0 0 /ticket/ticketClosed/15989 3 24 0 0 /ticket/fetch-messages/17273 2296 48216 0 0 /ticket/close-ticket/16104 1 52 0 0 /ticket/my-assigned-tickets/15582 2 69340 0 0 /ticket/close-ticket/15671 1 52 0 0 /ticket/my-ticket/15281 1 33153 0 0 /ticket/close-ticket/17347 1 52 0 0 /ticket/my-ticket/16155 1 33136 0 0 /ticket/ticketPicked/16266 78 954 0 0 /ticket/checkTicketElapsedTime/17713 2 639 0 0 /ticket/my-assigned-tickets/17024 3 104176 0 0 /ticket/ticketClosed/17209 197 2352 0 0 /ticket/ticketPicked/16515 9 126 0 0 /ticket/my-assigned-tickets/15784 2 69618 0 0 /ticket/my-ticket/15229 1 31603 0 0 /ticket/my-assigned-tickets/15883 3 104238 0 0 /users-list/2765 1 39430 0 0 /ticket/checkTicketElapsedTime/16545 1 324 0 0 /ticket/ticketClosed/16643 24 288 0 0 /ticket/ticketPicked/15239 204 2452 0 0 /ticket/close-ticket/16221 1 52 0 0 /ticket/my-assigned-tickets/15435 2 69612 0 0 /ticket/checkTicketElapsedTime/15259 1 383 0 0 /ticket/checkTicketElapsedTime/17113 1 371 0 0 /ticket/fetch-messages/17153 19 374 0 0 /ticket/close-ticket/16964 1 52 0 0 /ticket/my-assigned-tickets/17462 2 69336 0 0 /ticket/my-ticket/15867 1 33075 0 0 /ticket/my-assigned-tickets/15454 3 104248 0 0 /ticket/checkTicketElapsedTime/15291 2 771 0 0 /ticket/checkTicketElapsedTime/15315 1 322 0 0 /ticket/fetch-messages/16106 42 924 0 0 /ticket/my-assigned-tickets/17006 3 104229 0 0 /ticket/ticketPicked/16978 13 150 0 0 /ticket/close-ticket/16102 1 52 0 0 /ticket/fetch-messages/17019 1147 42975 0 0 /ticket/fetch-messages/15191 737 18375 0 0 /user/19746 17 646 0 0 /ticket/my-ticket/16595 1 33054 0 0 /ticket/checkTicketElapsedTime/16110 1 391 0 0 /ticket/close-ticket/16598 1 52 0 0 /ticket/ticketPicked/16938 4597 55188 0 0 /ticket/close-ticket/16857 1 52 0 0 /ticket/fetch-messages/16589 19178 421894 0 1 /ticket/my-ticket/16473 1 33072 0 0 /users-list/19317 4 159305 0 0 /ticket/my-assigned-tickets/17537 3 104201 0 0 /ticket/checkTicketElapsedTime/16902 2 668 0 0 /ticket/checkTicketElapsedTime/15164 1 326 0 0 /ticket/fetch-messages/16293 154 3300 0 0 /ticket/fetch-messages/17613 12040 1719087 0 0 /ticket/fetch-messages/16181 47 1012 0 0 /ticket/checkTicketElapsedTime/16072 2 779 0 0 /sla/getSLAperCategory/181 56 12432 0 0 /ticket/close-ticket/15991 1 52 0 0 /ticket/my-ticket/15845 1 33088 0 0 /ticket/my-ticket/17279 1 33081 0 0 /ticket/my-assigned-tickets/16237 3 104147 0 0 /ticket/checkTicketElapsedTime/15876 2 672 0 0 /ticket/close-ticket/16112 1 52 0 0 /ticket/ticketClosed/17493 3 24 0 0 /ticket/fetch-messages/17440 4793 105446 0 0 /ticket/close-ticket/17505 1 52 0 0 /ticket/my-assigned-tickets/15193 3 104264 0 0 /ticket/ticketPicked/16795 658 7906 0 0 /ticket/ticketClosed/15361 2 12 0 0 /ticket/ticketPicked/17236 15 189 0 0 /ticket/close-ticket/17309 1 52 0 0 /ticket/my-ticket/16631 1 33139 0 0 /ticket/ticketClosed/16009 936 11257 0 0 /ticket/ticketClosed/15286 21 293 0 0 /ticket/checkTicketElapsedTime/17087 1 334 0 0 /ticket/my-assigned-tickets/16571 3 104197 0 0 /ticket/ticketClosed/15818 8 96 0 0 /ticket/checkTicketElapsedTime/17560 1 322 0 0 /ticket/checkTicketElapsedTime/15542 1 373 0 0 /ticket/close-ticket/16170 1 52 0 0 /ticket/fetch-messages/16464 2125 291847 0 0 /ticket/update/16692 1 58 0 0 /ticket/checkTicketElapsedTime/16850 2 676 0 0 /sla/getSLAperCategory/282 65 13130 0 0 /ticket/fetch-messages/17164 123 2706 0 0 /ticket/checkTicketElapsedTime/17042 1 380 0 0 /ticket/ticketClosed/15609 2 24 0 0 /ticket/my-ticket/16703 2 63485 0 0 /ticket/fetch-messages/16030 199 4378 0 0 /ticket/ticketClosed/17597 2 24 0 0 /ticket/fetch-messages/16990 4079 89716 0 0 /ticket/ticketClosed/15487 3 36 0 0 /ticket/my-ticket/15441 1 33101 0 0 /ticket/checkTicketElapsedTime/17123 2 679 0 0 /ticket/ticketPicked/16749 1108 13302 0 0 /ticket/ticketPicked/16193 3 54 0 0 /ticket/fetch-messages/17182 36 748 0 0 /ticket/ticketPicked/15260 8 105 0 0 /ticket/checkTicketElapsedTime/16975 1 327 0 0 /ticket/close-ticket/17638 1 52 0 0 /ticket/my-ticket/16053 2 63348 0 0 /ticket/my-ticket/15464 1 33087 0 0 /ticket/checkTicketElapsedTime/17128 1 318 0 0 /ticket/fetch-messages/15791 107 2310 0 0 /ticket/ticketPicked/15264 162 1943 0 0 /category/childCategory/3 1 497 0 0 /ticket/fetch-messages/15711 40 858 0 0 /ticket/my-assigned-tickets/16151 3 104303 0 0 /ticket/ticketClosed/15717 6 72 0 0 /ticket/my-ticket/15200 1 33130 0 0 /ticket/my-assigned-tickets/17275 3 104197 0 0 /ticket/my-ticket/17288 1 33076 0 0 /ticket/my-assigned-tickets/15705 2 69602 0 0 /ticket/my-assigned-tickets/16396 1 34800 0 0 /ticket/fetch-messages/16575 1255 27619 0 0 /ticket/my-ticket/16256 1 33111 0 0 /ticket/my-assigned-tickets/16970 3 104275 0 0 /ticket/checkTicketElapsedTime/15864 1 345 0 0 /ticket/ticketClosed/17613 11 173 0 0 /ticket/ticketClosed/17371 78 936 0 0 /ticket/my-assigned-tickets/15548 3 104138 0 0 /ticket/ticketClosed/16245 1 12 0 0 /ticket/checkTicketElapsedTime/16003 1 387 0 0 /ticket/checkTicketElapsedTime/16509 1 336 0 0 /ticket/ticketClosed/17300 21 293 0 0 /user/471 4 116 0 0 /users-list/19734 1 40035 0 0 /ticket/my-assigned-tickets/16036 3 104449 0 0 /ticket/ticketClosed/17467 2 12 0 0 /ticket/ticketClosed/15884 3 36 0 0 /ticket/my-assigned-tickets/15677 4 138839 1 0 /ticket/fetch-messages/15206 20 396 0 0 /ticket/my-assigned-tickets/16154 2 69356 0 0 /ticket/my-assigned-tickets/15597 2 69646 0 0 /ticket/fetch-messages/14905 5385 118470 0 0 /ticket/ticketPicked/15896 33 396 0 0 /ticket/close-ticket/16518 1 52 0 0 /ticket/my-ticket/16680 1 33079 0 0 /ticket/fetch-messages/16890 39 748 0 0 /ticket/my-assigned-tickets/16469 2 69600 0 0 /ticket/close-ticket/15215 1 52 0 0 /ticket/fetch-messages/15897 702 15444 0 0 /ticket/close-ticket/15832 1 52 0 0 /ticket/ticketClosed/16611 2 24 0 0 /ticket/close-ticket/16194 1 52 0 0 /ticket/checkTicketElapsedTime/16987 1 373 0 0 /ticket/ticketPicked/16538 3 54 0 0 /ticket/ticketClosed/15945 5 48 0 0 /ticket/ticketClosed/15216 89269 1071228 0 0 /ticket/checkTicketElapsedTime/17091 1 394 0 0 /ticket/ticketClosed/16348 6 60 0 0 /ticket/close-ticket/17089 1 52 0 0 /ticket/close-ticket/15254 1 52 0 0 /ticket/checkTicketElapsedTime/17478 1 375 0 0 /ticket/fetch-messages/15635 1872 41184 0 0 /ticket/checkTicketElapsedTime/17147 1 380 0 0 /ticket/checkTicketElapsedTime/16173 1 330 0 0 /ticket/fetch-messages/14547 30 638 0 0 /sla/getSLAperCategory/253 4 832 0 0 /ticket/close-ticket/17639 1 52 0 0 /user/19356 3 87 0 0 /ticket/my-assigned-tickets/16472 2 69530 0 0 /sla/getSLAperCategory/120 29 6322 0 0 /reports/get/SLAsupport_ticket_count 102 102044 0 4 /ticket/ticketPicked/17576 10 126 0 0 /ticket/ticketClosed/17193 2 24 0 0 /ticket/fetch-messages/16525 54 1188 0 0 /ticket/ticketClosed/16513 2 12 0 0 /ticket/ticketClosed/17477 4 48 0 0 /ticket/my-assigned-tickets/15331 2 69382 0 0 /ticket/close-ticket/15885 1 52 0 0 /ticket/my-ticket/17191 1 33075 0 0 /ticket/my-ticket/15719 1 33074 0 0 /ticket/my-assigned-tickets/17165 1 34794 0 0 /ticket/ticketClosed/17228 3 24 0 0 /ticket/close-ticket/17488 1 52 0 0 /ticket/checkTicketElapsedTime/15850 1 319 0 0 /ticket/my-ticket/16933 1 33082 0 0 /ticket/my-ticket/17335 1 33072 0 0 /ticket/close-ticket/16140 1 52 0 0 /ticket/ticketPicked/16906 10 114 0 0 /sla/getSLAperCategory/177 10 2090 0 0 /ticket/my-assigned-tickets/17395 2 69342 0 0 /ticket/ticketClosed/15593 3 36 0 0 /ticket/ticketClosed/16226 4 48 0 0 /ticket/ticketPicked/15472 10 112 0 0 /ticket/ticketPicked/16813 9 126 0 0 /ticket/ticketPicked/15719 8 114 0 0 /ticket/my-assigned-tickets/16307 2 69362 0 0 /ticket/my-assigned-tickets/17451 3 104273 0 0 /ticket/checkTicketElapsedTime/17442 1 329 0 0 /users/getUserAbility/19753 2 3659 0 0 /users-list/4582 1 40414 0 0 /ticket/ticketClosed/15426 3 36 0 0 /ticket/close-ticket/17431 1 52 0 0 /ticket/checkTicketElapsedTime/16989 1 387 0 0 /ticket/my-assigned-tickets/16052 2 69412 0 0 /ticket/my-assigned-tickets/17438 3 104176 0 0 /ticket/ticketClosed/17131 2 24 0 0 /ticket/close-ticket/17180 1 52 0 0 /ticket/fetch-messages/17732 50 1200 0 0 /ticket/fetch-messages/17339 13 286 0 0 /ticket/update/15371 1 58 0 0 /ticket/ticketClosed/16878 5 60 0 0 /ticket/fetch-messages/15556 27 572 0 0 /ticket/ticketClosed/17431 8 84 0 0 /users/getUserAbility/19739 2 3671 0 0 /ticket/my-ticket/17420 1 33080 0 0 /ticket/checkTicketElapsedTime/16780 1 385 0 0 /sla/getSLAperCategory/30 1 220 0 0 /ticket/close-ticket/15810 1 52 0 0 /ticket/fetch-messages/16824 45 903 0 0 /ticket/ticketPicked/15572 37 455 0 0 /ticket/close-ticket/16853 1 52 0 0 /ticket/ticketPicked/16744 6 69 0 0 /ticket/ticketClosed/16745 4 36 0 0 /ticket/ticketPicked/17475 9 114 0 0 /ticket/my-assigned-tickets/16953 2 69352 0 0 /ticket/my-assigned-tickets/15340 2 69400 0 0 /ticket/update/15189 1 58 0 0 /ticket/checkTicketElapsedTime/16725 1 381 0 0 /ticket/ticketPicked/16969 270 3261 0 0 /ticket/my-assigned-tickets/15347 3 104204 0 0 /ticket/fetch-messages/15147 29 616 0 0 /ticket/ticketClosed/16860 4 48 0 0 /ticket/ticketClosed/16367 3 36 0 0 /ticket/my-assigned-tickets/17044 3 104235 0 0 /ticket/my-ticket/15929 1 33101 0 0 /ticket/ticketPicked/16389 7 69 0 0 /sla/getSLAperCategory/84 24 5112 0 0 /ticket/my-assigned-tickets/15829 3 104319 0 0 /ticket/ticketClosed/17455 44 528 0 0 /ticket/my-assigned-tickets/16074 2 69408 0 0 /ticket/my-ticket/17299 3 99579 0 0 /ticket/checkTicketElapsedTime/16511 1 332 0 0 /ticket/fetch-messages/17259 9 198 0 0 /ticket/ticketClosed/17087 81 972 0 0 /ticket/my-ticket/15981 1 33071 0 0 /ticket/ticketPicked/15787 121 1470 0 0 /ticket/close-ticket/15274 1 52 0 0 /ticket/close-ticket/16728 1 52 0 0 /ticket/fetch-messages/15401 109 2376 0 0 /ticket/ticketClosed/16440 4 48 0 0 /ticket/my-ticket/16203 1 33108 0 0 /ticket/checkTicketElapsedTime/17082 1 390 0 0 /ticket/ticketClosed/15220 2 24 0 0 /ticket/ticketPicked/17231 2 33 0 0 /ticket/ticketClosed/17444 30 360 0 0 /ticket/close-ticket/16974 1 52 0 0 /ticket/ticketClosed/16378 3 36 0 0 /ticket/my-ticket/16142 1 33084 0 0 /ticket/checkTicketElapsedTime/17459 1 375 0 0 /ticket/ticketClosed/16788 318 3804 0 0 /ticket/my-ticket/16468 2 66168 0 0 /ticket/checkTicketElapsedTime/16816 1 383 0 0 /ticket/my-ticket/15700 3 99579 0 0 /ticket/ticketPicked/16743 199 2400 0 0 /ticket/my-ticket/16412 1 33084 0 0 /ticket/ticketPicked/16533 59 726 0 0 /ticket/ticketPicked/15846 11642 139712 0 1 /ticket/checkTicketElapsedTime/16887 1 400 0 0 /ticket/ticketPicked/15811 158 1908 0 0 /ticket/ticketPicked/15370 67 815 0 0 /ticket/ticketPicked/14795 6 72 0 0 /ticket/fetch-messages/16072 41 902 0 0 /ticket/checkTicketElapsedTime/16575 1 318 0 0 /ticket/fetch-messages/16044 177 3894 0 0 /ticket/close-ticket/17730 1 52 0 0 /ticket/ticketPicked/15542 4422 53070 0 0 /ticket/ticketClosed/16631 4 48 0 0 /ticket/close-ticket/15343 1 52 0 0 /ticket/ticketPicked/17521 1131 13590 0 0 /ticket/my-assigned-tickets/15849 3 104206 0 0 /ticket/my-ticket/16006 1 31602 0 0 /ticket/my-ticket/15683 2 66194 0 0 /ticket/my-assigned-tickets/16948 3 104219 0 0 /ticket/ticketClosed/15784 46 567 0 0 /ticket/checkTicketElapsedTime/15623 2 783 0 0 /ticket/ticketClosed/15255 2 24 0 0 /ticket/my-ticket/17171 1 33119 0 0 /ticket/update/15236 1 58 0 0 /ticket/close-ticket/16213 1 52 0 0 /ticket/ticketPicked/15628 8 114 0 0 /ticket/fetch-messages/16769 3626 79750 0 1 /ticket/checkTicketElapsedTime/17111 1 372 0 0 /ticket/my-ticket/17128 1 33081 0 0 /ticket/fetch-messages/16236 57 1254 0 0 /ticket/close-ticket/15696 1 52 0 0 /ticket/my-ticket/17604 1 33128 0 0 /ticket/update/17399 1 58 0 0 /ticket/my-assigned-tickets/17001 3 104097 0 0 /ticket/my-ticket/16756 1 33125 0 0 /ticket/checkTicketElapsedTime/16836 1 335 0 0 /ticket/ticketPicked/11298 3464 41568 0 0 /ticket/fetch-messages/16889 409 9824 0 0 /ticket/ticketPicked/15982 19511 234141 0 0 /ticket/ticketPicked/17011 25682 308202 0 0 /ticket/ticketPicked/15455 248 2982 0 0 /ticket/ticketClosed/15865 4 36 0 0 /ticket/fetch-messages/15929 3900 85778 0 0 /ticket/ticketClosed/15373 4 70 0 0 /ticket/fetch-messages/15267 2252 47292 0 0 /ticket/close-ticket/15615 1 52 0 0 /ticket/ticketPicked/17192 3 54 0 0 /ticket/ticketClosed/15647 6781 81372 0 0 /ticket/fetch-messages/17692 5 110 0 0 /ticket/ticketClosed/15400 4 36 0 0 /ticket/close-ticket/15498 1 52 0 0 /ticket/checkTicketElapsedTime/16925 1 317 0 0 /ticket/my-ticket/16337 1 33068 0 0 /ticket/my-ticket/15219 4 132652 0 0 /ticket/close-ticket/17727 1 52 0 0 /ticket/my-assigned-tickets/17610 2 69388 0 0 /ticket/my-ticket/15930 1 33198 0 0 /ticket/update/16551 1 58 0 0 /ticket/checkTicketElapsedTime/17050 1 323 0 0 /sla/getSLAperCategory/64 2 428 0 0 /ticket/ticketClosed/15324 1 12 0 0 /ticket/fetch-messages/17307 31 616 0 0 /ticket/ticketClosed/17337 2 24 0 0 /ticket/ticketClosed/15656 181 2160 0 0 /ticket/fetch-messages/17726 73 1584 0 0 /ticket/ticketClosed/17689 675 8124 0 0 /ticket/ticketPicked/15681 2 33 0 0 /ticket/checkTicketElapsedTime/17715 2 674 0 0 /ticket/close-ticket/16995 1 52 0 0 /ticket/fetch-messages/15315 22 440 0 0 /ticket/checkTicketElapsedTime/15607 1 325 0 0 /ticket/my-ticket/16160 1 33087 0 0 /ticket/checkTicketElapsedTime/17024 1 387 0 0 /user/4692 2 76 0 0 /ticket/my-assigned-tickets/16208 3 104133 0 0 /ticket/ticketClosed/17461 263 3185 0 0 /ticket/ticketPicked/17628 7 92 0 0 /ticket/my-ticket/17439 2 63241 0 0 /ticket/checkTicketElapsedTime/17632 2 670 0 0 /ticket/ticketPicked/15687 160 1920 0 0 /category/childCategory/246 69 1863 0 0 /ticket/fetch-messages/16602 30 550 0 0 /ticket/my-assigned-tickets/16379 2 69592 0 0 /ticket/ticketPicked/15546 35 426 0 0 /ticket/checkTicketElapsedTime/16783 1 384 0 0 /ticket/ticketClosed/15967 2 24 0 0 /ticket/ticketClosed/17264 6 60 0 0 /ticket/ticketPicked/16241 6 90 0 0 /ticket/my-assigned-tickets/17447 1 34869 0 0 /ticket/fetch-messages/16810 22 440 0 0 /ticket/ticketClosed/16936 520 6240 0 0 /ticket/ticketPicked/17243 7 71 0 0 /ticket/checkTicketElapsedTime/17555 1 386 0 0 /ticket/close-ticket/15174 1 52 0 0 /ticket/ticketPicked/16009 461 5568 0 0 /ticket/checkTicketElapsedTime/16359 1 327 0 0 /ticket/ticketPicked/17033 1293 15522 0 0 /ticket/my-ticket/16233 3 99399 0 0 /ticket/ticketPicked/16757 62 762 0 0 /ticket/fetch-messages/16778 8 176 0 0 /ticket/my-ticket/16554 1 33121 0 0 /ticket/update/16141 1 58 0 0 /ticket/ticketPicked/17371 81 981 0 0 /ticket/my-assigned-tickets/17079 3 104226 0 0 /ticket/ticketClosed/17144 2824 33913 0 0 /ticket/my-ticket/15189 2 63232 0 0 /ticket/fetch-messages/16772 497 183020 0 0 /ticket/my-ticket/15730 1 33071 0 0 /ticket/fetch-messages/17029 597 13046 0 0 /ticket/my-assigned-tickets/16358 4 138976 0 0 /ticket/ticketPicked/16722 9 118 0 0 /ticket/ticketClosed/16629 6 72 0 0 /ticket/ticketClosed/16341 4 48 0 0 /ticket/ticketClosed/15382 6 72 0 0 /ticket/my-assigned-tickets/15753 3 104152 0 0 /ticket/my-ticket/16194 3 99982 0 0 /ticket/checkTicketElapsedTime/16549 1 321 0 0 /ticket/ticketPicked/15632 117 1416 0 0 /ticket/fetch-messages/15919 31326 10591053 0 0 /ticket/update/15632 1 58 0 0 /ticket/my-assigned-tickets/15989 3 104208 0 0 /ticket/fetch-messages/15751 428 9394 0 0 /ticket/checkTicketElapsedTime/16559 1 391 0 0 /ticket/fetch-messages/15535 46 1012 0 0 /ticket/ticketClosed/16387 4 48 0 0 /ticket/close-ticket/15270 1 52 0 0 /ticket/ticketPicked/15287 970 11637 0 0 /user/2080 2 76 0 0 /ticket/my-assigned-tickets/15873 2 69900 0 0 /ticket/checkTicketElapsedTime/16266 2 684 0 0 /ticket/close-ticket/15300 1 52 0 0 /ticket/checkTicketElapsedTime/16708 1 325 0 0 /ticket/close-ticket/16664 1 52 0 0 /ticket/checkTicketElapsedTime/16462 2 674 0 0 /ticket/my-ticket/15517 1 31604 0 0 /ticket/ticketPicked/15494 8 114 0 0 /ticket/checkTicketElapsedTime/17257 2 663 0 0 /ticket/checkTicketElapsedTime/17437 2 682 0 0 /ticket/checkTicketElapsedTime/17641 1 325 0 0 /sla/getSLAperCategory/212 6 1314 0 0 /ticket/fetch-messages/15531 49 1078 0 0 /ticket/close-ticket/17461 1 52 0 0 /ticket/my-assigned-tickets/15661 4 139010 1 0 /ticket/checkTicketElapsedTime/15804 1 337 0 0 /ticket/fetch-messages/15423 24 2688 0 0 /ticket/my-ticket/16956 1 31628 0 0 /ticket/my-assigned-tickets/17156 3 104222 0 0 /ticket/ticketClosed/15342 5 48 0 0 /ticket/ticketClosed/17563 759 9133 0 0 /ticket/ticketPicked/15397 6 84 0 0 /ticket/close-ticket/16719 1 52 0 0 /ticket/ticketPicked/13563 8 108 0 0 /ticket/close-ticket/17435 1 52 0 0 /ticket/close-ticket/17617 1 52 0 0 /ticket/ticketPicked/16868 8349 100206 0 0 /ticket/update/15686 1 58 0 0 /ticket/fetch-messages/15931 6786 149204 0 0 /ticket/ticketPicked/15230 221 2658 0 0 /ticket/my-assigned-tickets/16227 3 104224 0 0 /ticket/ticketClosed/16957 4 36 0 0 /ticket/ticketClosed/15442 4 48 0 0 /ticket/my-ticket/15900 1 33070 0 0 /ticket/close-ticket/15495 1 52 0 0 /sla/getSLAperCategory/286 16 3696 0 0 /ticket/fetch-messages/16383 66 1430 0 0 /ticket/ticketPicked/16748 109 1332 0 0 /ticket/close-ticket/16420 1 52 0 0 /ticket/fetch-messages/15785 260 5676 0 0 /ticket/my-ticket/16307 1 33088 0 0 /ticket/close-ticket/17001 1 52 0 0 /ticket/checkTicketElapsedTime/17397 1 321 0 0 /ticket/close-ticket/17538 1 52 0 0 /user/7997 4 152 0 0 /ticket/my-assigned-tickets/16585 3 104209 0 0 /ticket/fetch-messages/17165 5 110 0 0 /ticket/close-ticket/17157 1 52 0 0 /ticket/my-assigned-tickets/15544 3 104252 0 0 /ticket/my-ticket/17409 1 33105 0 0 /ticket/my-ticket/15781 1 33082 0 0 /user/1987 1 38 0 0 /ticket/fetch-messages/15658 40 1000 0 0 /ticket/close-ticket/15342 1 52 0 0 /ticket/my-ticket/15852 1 33087 0 0 /ticket/checkTicketElapsedTime/15985 1 317 0 0 /ticket/checkTicketElapsedTime/15289 2 696 0 0 /ticket/checkTicketElapsedTime/16443 1 319 0 0 /ticket/my-ticket/16493 1 33079 0 0 /ticket/close-ticket/17271 1 52 0 0 /ticket/my-ticket/16575 1 31633 0 0 /ticket/ticketPicked/16669 16 198 0 0 /ticket/checkTicketElapsedTime/16674 2 672 0 0 /ticket/close-ticket/15358 1 52 0 0 /user/12 280 8120 0 1 /ticket/checkTicketElapsedTime/17490 2 670 0 0 /ticket/ticketClosed/15709 3 36 0 0 /ticket/my-assigned-tickets/15011 1 34835 0 0 /ticket/checkTicketElapsedTime/15959 1 318 0 0 /ticket/my-ticket/16036 2 66342 0 0 /ticket/checkTicketElapsedTime/15484 2 690 0 0 /ticket/my-assigned-tickets/15227 3 104122 0 0 /ticket/ticketPicked/16288 9 126 0 0 /ticket/fetch-messages/17149 322 7473 0 0 /ticket/my-assigned-tickets/15211 3 104263 0 0 /ticket/close-ticket/17129 1 52 0 0 /ticket/my-ticket/17634 1 33038 0 0 /ticket/my-ticket/15729 1 33101 0 0 /ticket/ticketClosed/17296 949 11410 0 0 /ticket/close-ticket/16723 1 52 0 0 /ticket/my-ticket/17682 1 33075 0 0 /ticket/my-ticket/17597 1 33064 0 0 /ticket/my-ticket/15470 1 33097 0 0 /ticket/close-ticket/17269 1 52 0 0 /ticket/fetch-messages/16789 110 2398 0 0 /ticket/ticketPicked/16586 8 114 0 0 /ticket/my-assigned-tickets/15557 3 104444 0 0 /user/19276 1 38 0 0 /ticket/update/17563 1 58 0 0 /ticket/checkTicketElapsedTime/17173 1 336 0 0 /ticket/fetch-messages/17199 169 3608 0 0 /ticket/my-assigned-tickets/16669 3 104312 0 0 /ticket/my-ticket/17157 1 33105 0 0 /ticket/ticketPicked/17494 10 129 0 0 /ticket/checkTicketElapsedTime/17536 1 383 0 0 /ticket/my-assigned-tickets/15938 2 69410 0 0 /ticket/fetch-messages/16882 13001 286022 0 0 /ticket/checkTicketElapsedTime/16045 1 376 0 0 /sla/getSLAperCategory/172 3 657 0 0 /ticket/fetch-messages/15309 769 59628 0 0 /ticket/ticketClosed/16023 527 6349 0 0 /ticket/fetch-messages/16862 106 2332 0 0 /ticket/ticketClosed/15828 7 84 0 0 /ticket/checkTicketElapsedTime/16130 1 333 0 0 /ticket/fetch-messages/15514 147 3212 0 0 /ticket/close-ticket/16991 1 52 0 0 /ticket/checkTicketElapsedTime/15396 1 388 0 0 /ticket/checkTicketElapsedTime/17131 1 314 0 0 /ticket/my-ticket/17130 1 33102 0 0 /ticket/ticketPicked/16959 8 92 0 0 /ticket/my-assigned-tickets/16674 4 139295 0 0 /ticket/ticketPicked/15845 12 150 0 0 /ticket/fetch-messages/17270 656 15810 0 0 /ticket/ticketClosed/16383 3 36 0 0 /ticket/checkTicketElapsedTime/17287 1 320 0 0 /ticket/my-ticket/15622 1 33107 0 0 /ticket/checkTicketElapsedTime/15814 1 337 0 0 /ticket/my-ticket/16469 1 33067 0 0 /ticket/fetch-messages/16240 72 1496 0 0 /ticket/checkTicketElapsedTime/17527 1 336 0 0 /ticket/fetch-messages/17343 42 924 0 0 /ticket/my-ticket/16743 3 99699 0 0 /ticket/my-assigned-tickets/16718 3 104273 0 0 /ticket/ticketPicked/16791 147 1784 0 0 /ticket/my-assigned-tickets/15319 2 69658 0 0 /ticket/ticketClosed/17072 2 12 0 0 /ticket/my-assigned-tickets/15371 2 69322 0 0 /ticket/close-ticket/15848 1 52 0 0 /ticket/ticketClosed/16678 2 12 0 0 /ticket/ticketPicked/16300 16159 193920 0 0 /ticket/fetch-messages/16913 34 693 0 0 /ticket/checkTicketElapsedTime/17440 1 325 0 0 /ticket/my-ticket/15240 1 33099 0 0 /ticket/my-ticket/17298 1 31654 0 0 /ticket/fetch-messages/16825 34 693 0 0 /ticket/my-ticket/17367 1 33099 0 0 /ticket/checkTicketElapsedTime/17017 1 376 0 0 /ticket/my-assigned-tickets/15730 3 104124 0 0 /ticket/my-assigned-tickets/17058 3 104106 0 0 /ticket/ticketPicked/16879 8 114 0 0 /ticket/fetch-messages/15226 4247 93446 0 0 /ticket/close-ticket/17173 1 52 0 0 /ticket/fetch-messages/15753 105 2266 0 0 /ticket/ticketPicked/17031 9 118 0 0 /ticket/my-assigned-tickets/16862 2 69425 0 0 /ticket/my-assigned-tickets/17088 2 69451 0 0 /ticket/close-ticket/15793 1 52 0 0 /ticket/ticketPicked/17518 298 3582 0 0 /ticket/ticketClosed/15360 3 36 0 0 /ticket/fetch-messages/15332 32 660 0 0 /ticket/ticketPicked/15709 10 126 0 0 /ticket/fetch-messages/17476 21 396 0 0 /ticket/ticketClosed/14153 1 31 0 0 /ticket/ticketPicked/17179 8 90 0 0 /ticket/ticketClosed/15516 1 12 0 0 /ticket/close-ticket/16872 1 52 0 0 /ticket/my-assigned-tickets/15657 1 34788 0 0 /ticket/close-ticket/17047 1 52 0 0 /ticket/ticketPicked/17435 5 59 0 0 /ticket/ticket-message/15299 1 0 0 0 /ticket/close-ticket/16718 1 52 0 0 /ticket/ticketPicked/16136 3 45 0 0 /ticket/fetch-messages/16417 449 9768 0 0 /roles/assignment/19755 2 95329 0 0 /ticket/my-ticket/15971 1 33099 0 0 /ticket/close-ticket/17247 1 52 0 0 /ticket/my-ticket/15805 3 99612 0 0 /ticket/my-ticket/15928 1 33096 0 0 /ticket/ticketPicked/17124 669 8016 0 0 /ticket/ticketClosed/17191 4 48 0 0 /ticket/ticketPicked/15128 14 168 0 0 /sla/getSLAperCategory/228 2 418 0 0 /ticket/ticketClosed/15607 15 180 0 0 /ticket/ticketClosed/16633 5 60 0 0 /ticket/my-ticket/17721 1 33113 0 0 /company-list/30 114 180348 0 0 /ticket/my-ticket/17181 1 33104 0 0 /users/getUserAbility/7101 3 4074 0 0 /ticket/checkTicketElapsedTime/17258 3 969 0 0 /ticket/my-ticket/17438 1 33082 0 0 /ticket/fetch-messages/17125 13503 297066 0 0 /ticket/my-ticket/16714 1 33077 0 0 /ticket/fetch-messages/16453 41 836 0 0 /ticket/my-ticket/15336 1 33067 0 0 /ticket/my-assigned-tickets/16628 2 69370 0 0 /ticket/my-assigned-tickets/16823 3 104224 0 0 /ticket/my-assigned-tickets/16236 3 104135 0 0 /ticket/my-ticket/15673 1 33153 0 0 /users-list/1507 2 81212 0 0 /ticket/my-assigned-tickets/16342 2 69384 0 0 /ticket/fetch-messages/15347 34 748 0 0 /ticket/ticketClosed/17374 21 312 0 0 /ticket/checkTicketElapsedTime/16898 1 386 0 0 /ticket/close-ticket/17009 1 52 0 0 /sla/getSLAperCategory/168 2 438 0 0 /ticket/my-ticket/15262 1 33078 0 0 /ticket/my-ticket/15218 1 33163 0 0 /ticket/ticketClosed/16778 1 12 0 0 /ticket/close-ticket/16842 1 52 0 0 /ticket/my-assigned-tickets/15940 3 104272 0 0 /ticket/ticketClosed/16268 341 4114 0 0 /ticket/fetch-messages/17075 3890 95671 0 0 /ticket/ticketPicked/15937 420 5037 0 0 /ticket/fetch-messages/17041 246 5390 0 0 /ticket/ticketClosed/16117 1 12 0 0 /ticket/checkTicketElapsedTime/16828 1 323 0 0 /users-list/4691 1 40606 0 0 /ticket/checkTicketElapsedTime/17450 1 346 0 0 /ticket/ticketPicked/15280 24 300 0 0 /ticket/ticketClosed/16280 398 4836 0 0 /ticket/fetch-messages/16076 13109 288376 0 0 /ticket/my-assigned-tickets/16197 2 69636 0 0 /ticket/ticketPicked/17725 9 126 0 0 /ticket/fetch-messages/15744 92 1958 0 0 /ticket/ticketClosed/17253 27 324 0 0 /ticket/ticketPicked/15656 189 2274 0 0 /ticket/close-ticket/17675 1 52 0 0 /ticket/ticketClosed/17402 3 36 0 0 /ticket/close-ticket/16453 1 52 0 0 /ticket/ticketPicked/16682 19 225 0 0 /ticket/ticketPicked/17083 9 114 0 0 /sla/getSLAperCategory/125 2 416 0 0 /user/1180 4 152 0 0 /ticket/checkTicketElapsedTime/15443 2 658 0 0 /ticket/ticketClosed/15251 3 36 0 0 /ticket/my-ticket/15757 1 33090 0 0 /ticket/my-assigned-tickets/17327 2 69413 0 0 /ticket/ticketPicked/16483 17 222 0 0 /ticket/checkTicketElapsedTime/15184 2 670 0 0 /ticket/close-ticket/17418 1 52 0 0 /ticket/ticketPicked/15736 156 1854 0 0 /ticket/close-ticket/17723 1 52 0 0 /ticket/checkTicketElapsedTime/16464 2 673 0 0 /ticket/checkTicketElapsedTime/16277 2 685 0 0 /ticket/fetch-messages/16879 21 440 0 0 /ticket/checkTicketElapsedTime/17072 1 393 0 0 /ticket/checkTicketElapsedTime/17446 1 323 0 0 /ticket/ticketClosed/17344 41 480 0 0 /ticket/close-ticket/16060 1 52 0 0 /ticket/ticketPicked/16162 5428 65154 0 0 /ticket/fetch-messages/15909 46 968 0 0 /ticket/ticketPicked/16149 2218 26625 0 1 /ticket/ticketClosed/15890 4 48 0 0 /ticket/checkTicketElapsedTime/16787 1 317 0 0 /ticket/my-ticket/17129 1 33096 0 0 /ticket/ticketPicked/16610 1878 22556 0 0 /ticket/ticketClosed/17009 2 24 0 0 /ticket/my-ticket/16690 1 33085 0 0 /ticket/checkTicketElapsedTime/16731 2 783 0 0 /ticket/close-ticket/16692 1 52 0 0 /ticket/fetch-messages/16159 13350 326844 0 0 /ticket/ticketClosed/15384 2 12 0 0 /ticket/ticketClosed/15205 3 36 0 0 /ticket/ticketClosed/17234 1 12 0 0 /ticket/checkTicketElapsedTime/16523 1 379 0 0 /ticket/checkTicketElapsedTime/16489 1 325 0 0 /ticket/my-ticket/16516 4 132672 0 0 /ticket/my-assigned-tickets/17221 4 139642 0 0 /ticket/fetch-messages/16214 65 1323 0 0 /ticket/my-assigned-tickets/16282 3 104246 0 0 /ticket/checkTicketElapsedTime/17650 1 321 0 0 /ticket/ticketPicked/15858 2742 32928 0 0 /ticket/my-ticket/15835 1 33074 0 0 /ticket/ticketClosed/15615 1 12 0 0 /user/1918 2 76 0 0 /ticket/checkTicketElapsedTime/16512 2 686 0 0 /ticket/my-ticket/15957 2 66523 0 0 /ticket/ticketClosed/16287 3 36 0 0 /ticket/my-assigned-tickets/16240 3 104135 0 0 /ticket/checkTicketElapsedTime/15987 1 377 0 0 /ticket/my-assigned-tickets/16181 3 104296 0 0 /ticket/my-ticket/16350 1 33080 0 0 /ticket/fetch-messages/16764 9987 219714 0 0 /ticket/checkTicketElapsedTime/16430 1 323 0 0 /ticket/ticketPicked/17299 85 1023 0 0 /ticket/my-ticket/17066 1 33103 0 0 /ticket/fetch-messages/16021 133 2882 0 0 /ticket/fetch-messages/15881 28 572 0 0 /ticket/ticketPicked/15827 6 69 0 0 /ticket/my-ticket/16664 1 33174 0 0 /ticket/fetch-messages/15321 27 594 0 0 /ticket/checkTicketElapsedTime/16128 1 322 0 0 /ticket/update/17014 1 58 0 0 /ticket/fetch-messages/16958 133 2860 0 0 /ticket/ticketPicked/13801 4 60 0 0 /ticket/checkTicketElapsedTime/17005 1 383 0 0 /ticket/ticketClosed/16116 3 36 0 0 /ticket/ticketPicked/15336 4 66 0 0 /ticket/checkTicketElapsedTime/16094 2 674 0 0 /ticket/my-ticket/16641 1 31647 0 0 /ticket/close-ticket/16086 1 52 0 0 /ticket/checkTicketElapsedTime/17602 1 325 0 0 /ticket/ticketPicked/16812 10 126 0 0 /ticket/close-ticket/15482 1 52 0 0 /ticket/my-ticket/15188 2 66395 0 0 /ticket/fetch-messages/17722 4 88 0 0 /ticket/my-ticket/15431 1 33062 0 0 /ticket/ticketPicked/16242 22 274 0 0 /ticket/my-ticket/17100 2 63178 0 0 /ticket/checkTicketElapsedTime/17505 1 381 0 0 /ticket/fetch-messages/16558 31 616 0 0 /ticket/my-assigned-tickets/16387 3 104168 0 0 /ticket/my-assigned-tickets/17700 1 34805 0 0 /ticket/my-assigned-tickets/16675 2 69446 0 0 /ticket/ticketClosed/16921 4 36 0 0 /ticket/my-assigned-tickets/17187 3 104128 0 0 /ticket/my-ticket/17623 2 63191 0 0 /ticket/close-ticket/15731 1 52 0 0 /ticket/my-ticket/16914 1 33091 0 0 /ticket/my-ticket/17211 1 33078 0 0 /ticket/my-assigned-tickets/16298 2 69656 0 0 /ticket/close-ticket/15632 1 52 0 0 /ticket/fetch-messages/15605 16 352 0 0 /ticket/ticketClosed/17724 10106 121313 0 0 /ticket/ticketClosed/15753 80 948 0 0 /ticket/my-assigned-tickets/17135 3 104139 0 0 /ticket/close-ticket/17330 1 52 0 0 /ticket/ticketPicked/16883 9 128 0 0 /ticket/ticketPicked/16437 34 402 0 0 /ticket/my-assigned-tickets/16899 2 69464 0 0 /sla/getSLAperCategory/88 1 206 0 0 /ticket/ticketClosed/15754 80 948 0 0 /ticket/fetch-messages/16718 25 600 0 0 /ticket/my-assigned-tickets/17373 3 104491 0 0 /ticket/ticketClosed/16811 2 24 0 0 /ticket/my-assigned-tickets/16868 3 104237 0 0 /sla/getSLAperCategory/247 56 10920 0 0 /ticket/ticketPicked/15496 20 258 0 0 /ticket/checkTicketElapsedTime/15528 1 380 0 0 /ticket/close-ticket/16793 1 52 0 0 /ticket/fetch-messages/14196 13 264 0 0 /ticket/checkTicketElapsedTime/16269 2 673 0 0 /ticket/fetch-messages/17614 716 229893 0 0 /ticket/ticketPicked/16202 8 90 0 0 /ticket/ticketPicked/16513 6 78 0 0 /ticket/checkTicketElapsedTime/15764 1 336 0 0 /ticket/checkTicketElapsedTime/16843 1 331 0 0 /ticket/fetch-messages/17129 2050 45078 0 0 /ticket/ticketPicked/17302 6 71 0 0 /ticket/checkTicketElapsedTime/15403 1 321 0 0 /ticket/ticketClosed/17443 641 7692 0 0 /ticket/checkTicketElapsedTime/17517 1 326 0 0 /ticket/my-assigned-tickets/16827 2 69338 0 0 /ticket/close-ticket/16617 1 52 0 0 /ticket/my-ticket/16224 1 31651 0 0 /ticket/ticketClosed/17197 30 360 0 0 /ticket/my-assigned-tickets/15755 3 104134 0 0 /ticket/checkTicketElapsedTime/16963 1 325 0 0 /ticket/ticketPicked/17069 7 94 0 0 /ticket/update/16992 1 58 0 0 /ticket/my-assigned-tickets/17119 1 34794 0 0 /ticket/ticketPicked/16558 5 66 0 0 /ticket/close-ticket/15265 1 52 0 0 /ticket/close-ticket/17318 1 52 0 0 /ticket/ticketClosed/15262 2 12 0 0 /ticket/checkTicketElapsedTime/16228 1 330 0 0 /ticket/close-ticket/17094 1 52 0 0 /ticket/close-ticket/17121 1 52 0 0 /ticket/my-ticket/16585 1 33097 0 0 /ticket/checkTicketElapsedTime/16490 1 326 0 0 /ticket/ticketClosed/16321 1579 18971 0 0 /ticket/ticketPicked/17449 6 66 0 0 /ticket/close-ticket/16047 1 52 0 0 /ticket/my-ticket/15771 1 33097 0 0 /ticket/ticketPicked/15408 9 120 0 0 /ticket/ticketClosed/16134 2 12 0 0 /ticket/ticketPicked/15322 11 141 0 0 /ticket/my-assigned-tickets/17655 3 104181 0 0 /ticket/my-ticket/17408 1 33097 0 0 /ticket/checkTicketElapsedTime/16281 1 324 0 0 /ticket/checkTicketElapsedTime/17575 1 326 0 0 /ticket/my-ticket/17672 1 33108 0 0 /ticket/my-ticket/15480 1 33077 0 0 /ticket/fetch-messages/17085 49 990 0 0 /ticket/ticketClosed/16302 3 36 0 0 /ticket/fetch-messages/15176 24 528 0 0 /ticket/fetch-messages/15912 1016 22352 0 0 /ticket/checkTicketElapsedTime/17278 1 329 0 0 /ticket/ticketClosed/16604 2 12 0 0 /companies/getCompanies 63 59635 0 0 /ticket/fetch-messages/17462 359 7854 0 0 /ticket/my-assigned-tickets/16988 2 69407 0 0 /ticket/update/16323 1 58 0 0 /ticket/ticketPicked/15596 2 33 0 0 /ticket/my-assigned-tickets/16303 4 138702 1 0 /ticket/my-assigned-tickets/17637 3 104198 0 0 /ticket/checkTicketElapsedTime/15643 2 776 0 0 /ticket/ticketClosed/16180 4 48 0 0 /ticket/my-assigned-tickets/15149 2 69359 0 0 /ticket/close-ticket/15947 1 52 0 0 /ticket/checkTicketElapsedTime/15415 2 681 0 0 /ticket/my-ticket/15306 1 33072 0 0 /ticket/my-assigned-tickets/17363 3 104266 0 0 /ticket/checkTicketElapsedTime/17307 1 322 0 0 /ticket/ticketPicked/16207 57 678 0 0 /ticket/close-ticket/16153 1 52 0 0 /ticket/my-ticket/15291 5 166295 0 0 /ticket/ticketPicked/17513 89 1077 0 0 /ticket/ticketPicked/17645 82 1002 0 0 /ticket/my-assigned-tickets/15773 3 104154 0 0 /ticket/close-ticket/15293 1 52 0 0 /ticket/my-assigned-tickets/16438 3 104197 0 0 /ticket/fetch-messages/15627 690 15180 0 0 /ticket/close-ticket/16193 1 52 0 0 /ticket/ticketClosed/15661 10 120 0 0 /ticket/my-ticket/17345 1 31640 0 0 /ticket/checkTicketElapsedTime/16812 1 325 0 0 /ticket/my-ticket/17263 1 33116 0 0 /ticket/close-ticket/14556 1 52 0 0 /ticket/checkTicketElapsedTime/15369 1 322 0 0 /ticket/ticketClosed/17502 3 58 0 0 /ticket/ticketPicked/16416 890 10698 0 0 /ticket/checkTicketElapsedTime/15823 1 337 0 0 /ticket/my-assigned-tickets/16529 3 104234 0 0 /ticket/ticketClosed/17534 5 48 0 0 /user/2197 1 38 0 0 /ticket/my-ticket/15612 1 33075 0 0 /ticket/ticketPicked/14477 6 96 0 0 /ticket/my-assigned-tickets/15335 2 69476 0 0 /ticket/my-ticket/15668 4 132616 0 0 /ticket/my-ticket/15353 1 33079 0 0 /ticket/close-ticket/17442 1 52 0 0 /ticket/my-assigned-tickets/17513 2 69418 0 0 /ticket/fetch-messages/15524 45 990 0 0 /ticket/close-ticket/16302 1 52 0 0 /dealers/getDealersPerCompany/11 2 216 0 0 /ticket/checkTicketElapsedTime/16283 2 666 0 0 /ticket/close-ticket/17116 1 52 0 0 /ticket/ticketPicked/17324 10 114 0 0 /ticket/my-assigned-tickets/16700 3 104275 0 0 /ticket/checkTicketElapsedTime/15697 1 336 0 0 /ticket/fetch-messages/17471 123 3025 0 0 /ticket/my-assigned-tickets/15957 3 104281 0 0 /user/19729 12 456 0 0 /ticket/close-ticket/16443 1 52 0 0 /ticket/checkTicketElapsedTime/17633 1 322 0 0 /ticket/fetch-messages/15295 111 2442 0 0 /ticket/ticketClosed/15525 4 36 0 0 /ticket/checkTicketElapsedTime/15796 1 337 0 0 /ticket/checkTicketElapsedTime/15244 1 346 0 0 /ticket/close-ticket/15900 1 52 0 0 /ticket/fetch-messages/17301 4457 99628 0 0 /ticket/checkTicketElapsedTime/16877 1 375 0 0 /ticket/ticketClosed/16686 4 48 0 0 /ticket/ticketPicked/15677 16526 198309 0 0 /ticket/fetch-messages/16363 96 2068 0 0 /ticket/fetch-messages/15316 128 2750 0 0 /ticket/ticketPicked/15630 3795 45552 0 0 /ticket/close-ticket/16898 1 52 0 0 /ticket/ticketPicked/16192 10 142 0 0 /ticket/fetch-messages/15152 4598 1282563 0 0 /ticket/fetch-messages/17156 400 9950 0 0 /ticket/my-assigned-tickets/17666 3 104148 0 0 /ticket/close-ticket/17532 1 52 0 0 /ticket/my-assigned-tickets/16460 3 104154 0 0 /ticket/ticketClosed/16178 3 36 0 0 /ticket/ticketClosed/15574 29 348 0 0 /users-list/1959 2 79580 0 0 /ticket/my-assigned-tickets/15725 3 104627 0 0 /ticket/close-ticket/16150 1 52 0 0 /ticket/checkTicketElapsedTime/15548 1 329 0 0 /ticket/my-assigned-tickets/16343 2 69350 0 0 /ticket/my-assigned-tickets/16712 3 104097 0 0 /ticket/ticketClosed/17573 3 24 0 0 /ticket/my-ticket/15559 1 31600 0 0 /ticket/my-assigned-tickets/17567 3 105482 0 0 /ticket/my-ticket/15962 2 66443 0 0 /ticket/ticketClosed/15413 3 24 0 0 /ticket/ticketPicked/15554 11 142 0 0 /ticket/update/17310 1 58 0 0 /ticket/my-ticket/15918 1 33088 0 0 /ticket/close-ticket/15455 1 52 0 0 /ticket/ticketClosed/15824 23 345 0 0 /ticket/fetch-messages/16371 250 5500 0 0 /ticket/ticketClosed/16798 37 485 0 0 /ticket/my-assigned-tickets/15201 4 139610 0 0 /ticket/checkTicketElapsedTime/16985 1 373 0 0 /ticket/fetch-messages/16273 1057 39321 0 0 /ticket/ticketPicked/17353 9 126 0 0 /ticket/my-assigned-tickets/17421 3 104190 0 0 /ticket/close-ticket/15451 1 52 0 0 /ticket/ticketPicked/16317 7 81 0 0 /ticket/fetch-messages/15820 123 2684 0 0 /ticket/my-assigned-tickets/17089 2 69461 0 0 /roles/assignment/19760 2 95359 0 0 /ticket/ticketPicked/17082 6 90 0 0 /ticket/my-assigned-tickets/16808 3 104103 0 0 /ticket/my-ticket/16184 1 33100 0 0 /users-list/957 3 120115 0 0 /ticket/fetch-messages/16366 1282 28182 0 1 /ticket/ticketClosed/16812 3 24 0 0 /ticket/ticketPicked/15667 1888 22671 0 0 /ticket/ticketClosed/16010 240 2880 0 0 /ticket/my-ticket/15199 1 33110 0 0 /ticket/ticketPicked/16310 10 138 0 0 /ticket/my-assigned-tickets/15675 2 69423 0 0 /ticket/my-ticket/16132 1 33063 0 0 /ticket/my-ticket/17711 1 33116 0 0 /ticket/close-ticket/16433 1 52 0 0 /ticket/checkTicketElapsedTime/16587 1 323 0 0 /ticket/fetch-messages/17261 67 1474 0 0 /ticket/fetch-messages/16447 86 1826 0 0 /ticket/my-assigned-tickets/16773 2 69429 0 0 /ticket/close-ticket/15260 1 52 0 0 /ticket/my-ticket/17587 1 33079 0 0 /ticket/my-ticket/17692 1 33059 0 0 /ticket/my-ticket/16724 3 99720 0 0 /ticket/ticketClosed/15840 3 36 0 0 /ticket/ticketClosed/16758 27 324 0 0 /ticket/my-assigned-tickets/16367 3 104225 0 0 /ticket/my-ticket/16866 1 33085 0 0 /ticket/fetch-messages/15920 5287 303751 0 0 /ticket/checkTicketElapsedTime/15297 1 324 0 0 /ticket/ticketClosed/16401 3 36 0 0 /ticket/ticketPicked/17393 7 83 0 0 /ticket/checkTicketElapsedTime/16525 1 319 0 0 /ticket/close-ticket/16742 1 52 0 0 /ticket/fetch-messages/17454 49857 1096832 0 0 /ticket/close-ticket/15295 1 52 0 0 /ticket/checkTicketElapsedTime/17701 1 324 0 0 /ticket/ticketPicked/16153 12610 151344 0 0 /user/396 1 38 0 0 /user/2499 5 190 0 0 /ticket/ticketClosed/15732 955 11485 0 0 /ticket/ticketClosed/16946 5 60 0 0 /ticket/my-ticket/15228 1 33086 0 0 /ticket/ticketClosed/16455 4 36 0 0 /ticket/close-ticket/16620 1 52 0 0 /ticket/close-ticket/17430 1 52 0 0 /ticket/checkTicketElapsedTime/15751 1 392 0 0 /ticket/checkTicketElapsedTime/16671 1 321 0 0 /ticket/ticketClosed/15981 1 12 0 0 /ticket/checkTicketElapsedTime/16499 1 386 0 0 /ticket/my-assigned-tickets/17442 2 69404 0 0 /ticket/close-ticket/17607 1 52 0 0 /ticket/fetch-messages/15880 14 308 0 0 /sla/getSLAperCategory/238 15 3060 0 0 /ticket/ticketClosed/16240 2 12 0 0 /ticket/my-assigned-tickets/15877 3 104079 0 0 /ticket/update/17366 1 58 0 0 /ticket/ticketPicked/15986 16 201 0 0 /ticket/ticketPicked/16305 8 102 0 0 /ticket/close-ticket/16749 1 52 0 0 /ticket/ticketPicked/17277 7675 92124 0 0 /ticket/my-ticket/15940 1 33118 0 0 /ticket/checkTicketElapsedTime/16048 1 325 0 0 /ticket/fetch-messages/16028 23978 550502 0 0 /ticket/ticketClosed/15720 8 96 0 0 /ticket/my-ticket/16347 1 33083 0 0 /ticket/checkTicketElapsedTime/16470 1 321 0 0 /ticket/department/tickets/fetch 6322 38999132 0 2 /ticket/fetch-messages/14723 341 7458 0 0 /ticket/my-assigned-tickets/16251 3 104333 0 0 /ticket/checkTicketElapsedTime/15335 1 321 0 0 /ticket/my-ticket/16483 2 66234 0 0 /ticket/my-assigned-tickets/17463 2 69398 0 0 /ticket/close-ticket/17498 1 52 0 0 /ticket/close-ticket/17141 1 52 0 0 /ticket/fetch-messages/16533 154 3388 0 0 /ticket/my-assigned-tickets/16535 3 104179 0 0 /ticket/ticketPicked/15297 60 732 0 0 /roles/assignment/19742 2 95313 0 0 /ticket/close-ticket/16672 1 52 0 0 /ticket/ticketPicked/16764 8196 98361 0 0 /ticket/my-ticket/17449 1 33100 0 0 /ticket/checkTicketElapsedTime/16496 2 670 0 0 /ticket/ticketPicked/15907 9 126 0 0 /ticket/checkTicketElapsedTime/17030 2 654 0 0 /ticket/my-ticket/17119 1 33065 0 0 /ticket/my-assigned-tickets/17570 2 69396 0 0 /ticket/fetch-messages/15275 33 704 0 0 /ticket/my-ticket/15791 1 33082 0 0 /ticket/ticketPicked/16615 8 114 0 0 /ticket/my-assigned-tickets/16383 2 69473 0 0 /ticket/checkTicketElapsedTime/16385 1 321 0 0 /ticket/fetch-messages/16629 278 6116 0 0 /ticket/ticketClosed/17043 3 24 0 0 /ticket/my-ticket/16526 1 33118 0 0 /ticket/ticketPicked/16454 8 90 0 0 /ticket/ticketPicked/16195 2650 31788 0 0 /ticket/fetch-messages/17253 119 2596 0 0 /ticket/ticketPicked/16289 4541 54491 0 0 /ticket/my-ticket/16243 1 33076 0 0 /ticket/my-ticket/16365 1 33150 0 0 /ticket/close-ticket/16306 2 103 0 0 /ticket/my-assigned-tickets/16366 2 69298 0 0 /ticket/checkTicketElapsedTime/15188 1 374 0 0 /ticket/my-assigned-tickets/17085 3 104282 0 0 /ticket/close-ticket/15905 1 52 0 0 /ticket/my-ticket/15991 1 33077 0 0 /ticket/my-assigned-tickets/15676 2 69447 0 0 /ticket/my-ticket/17289 1 33077 0 0 /ticket/ticketPicked/13960 1 21 0 0 /ticket/my-assigned-tickets/15789 2 69331 0 0 /ticket/ticketPicked/15359 11 126 0 0 /ticket/checkTicketElapsedTime/15493 1 330 0 0 /ticket/my-ticket/16102 1 33084 0 0 /ticket/checkTicketElapsedTime/17666 1 326 0 0 /ticket/checkTicketElapsedTime/16352 1 326 0 0 /ticket/fetch-messages/16450 56 1166 0 0 /ticket/my-ticket/15740 1 33089 0 0 /ticket/ticketClosed/17651 4 48 0 0 /ticket/my-assigned-tickets/15878 3 104070 0 0 /ticket/checkTicketElapsedTime/15379 1 341 0 0 /ticket/ticketClosed/17091 352 4224 0 0 /ticket/checkTicketElapsedTime/16013 1 318 0 0 /ticket/update/17437 1 58 0 0 /ticket/checkTicketElapsedTime/17067 1 387 0 0 /ticket/my-assigned-tickets/15492 3 104135 0 0 /ticket/my-assigned-tickets/16781 3 104141 0 0 /ticket/checkTicketElapsedTime/16133 1 335 0 0 /ticket/my-ticket/17613 3 99489 0 0 /ticket/my-assigned-tickets/15996 2 69382 0 0 /ticket/my-assigned-tickets/17333 3 104226 0 0 /ticket/my-ticket/17352 3 99492 0 0 /ticket/update/14178 1 58 0 0 /ticket/ticketPicked/16124 7 93 0 0 /ticket/fetch-messages/16107 12 264 0 0 /ticket/checkTicketElapsedTime/17331 1 381 0 0 /ticket/ticketPicked/15934 18236 218856 0 0 /ticket/ticketPicked/17047 8 90 0 0 /ticket/fetch-messages/17484 12186 268048 0 0 /ticket/close-ticket/16930 1 52 0 0 /ticket/fetch-messages/17456 53 1122 0 0 /ticket/ticketClosed/16939 142 1726 0 0 /ticket/my-ticket/16924 1 33089 0 0 /ticket/my-ticket/17221 4 133546 0 0 /ticket/close-ticket/13801 1 52 0 0 /ticket/my-ticket/17278 1 33064 0 0 /ticket/close-ticket/16526 1 52 0 0 /ticket/checkTicketElapsedTime/16566 1 371 0 0 /ticket/ticketClosed/17010 2 24 0 0 /ticket/ticketPicked/15944 11 150 0 0 /ticket/ticketClosed/17129 3 24 0 0 /ticket/fetch-messages/17054 2644 58014 0 0 /ticket/close-ticket/15403 1 52 0 0 /ticket/checkTicketElapsedTime/15421 1 374 0 0 /ticket/ticketClosed/16450 4 36 0 0 /ticket/checkTicketElapsedTime/17304 1 321 0 0 /ticket/ticketClosed/15528 3 24 0 0 /ticket/ticketPicked/15268 7 93 0 0 /ticket/my-assigned-tickets/16461 2 69378 0 0 /ticket/fetch-messages/15895 576 12672 0 0 /ticket/fetch-messages/16271 1062 44939 0 0 /ticket/ticketPicked/15111 1 21 0 0 /ticket/ticketPicked/16147 1274 15306 0 0 /ticket/fetch-messages/16175 1877 41294 0 0 /ticket/ticketClosed/16974 156 1894 0 0 /ticket/close-ticket/15399 1 52 0 0 /ticket/ticketPicked/17640 10 138 0 0 /ticket/my-assigned-tickets/17428 3 104134 0 0 /ticket/ticketClosed/17392 5 48 0 0 /ticket/ticketClosed/16216 1 12 0 0 /ticket/update/17601 1 58 0 0 /ticket/my-ticket/16214 2 66172 0 0 /ticket/my-assigned-tickets/17210 3 104206 0 0 /users-list/59 1 39960 0 0 /ticket/ticketClosed/16026 13 132 0 0 /user/1540 1 38 0 0 /ticket/close-ticket/16279 1 52 0 0 /ticket/checkTicketElapsedTime/17171 1 336 0 0 /ticket/ticketPicked/17696 1605 19269 0 0 /ticket/checkTicketElapsedTime/16634 2 684 0 0 /ticket/close-ticket/17463 1 52 0 0 /ticket/my-assigned-tickets/16164 3 104190 0 0 /ticket/fetch-messages/15420 28 572 0 0 /ticket/checkTicketElapsedTime/17469 1 316 0 0 /ticket/my-assigned-tickets/15547 3 104199 0 0 /ticket/ticketClosed/16575 31 360 0 0 /ticket/checkTicketElapsedTime/17502 2 781 0 0 /ticket/fetch-messages/16645 40 880 0 0 /ticket/my-ticket/16670 1 33144 0 0 /ticket/checkTicketElapsedTime/15958 1 372 0 0 /ticket/my-ticket/15718 1 33074 0 0 /ticket/my-ticket/15762 1 33076 0 0 /ticket/my-ticket/17661 1 33081 0 0 /ticket/ticketClosed/17672 4 36 0 0 /ticket/my-assigned-tickets/15455 3 104146 0 0 /ticket/fetch-messages/17633 1989 43736 0 0 /ticket/ticketPicked/15429 22 279 0 0 /ticket/my-ticket/17644 1 33134 0 0 /ticket/my-ticket/15257 1 33059 0 0 /ticket/fetch-messages/15385 19393 426624 0 1 /ticket/ticketClosed/16606 12 132 0 0 /ticket/my-ticket/16046 1 33107 0 0 /ticket/fetch-messages/16658 76 1650 0 0 /ticket/ticketClosed/15891 4 48 0 0 /ticket/my-ticket/15693 1 33074 0 0 /ticket/my-assigned-tickets/17155 3 104166 0 0 /ticket/checkTicketElapsedTime/16661 1 321 0 0 /ticket/fetch-messages/16529 32 638 0 0 /ticket/close-ticket/16834 1 52 0 0 /ticket/fetch-messages/15963 35 682 0 0 /ticket/checkTicketElapsedTime/16243 1 328 0 0 /ticket/ticketClosed/15290 20 319 0 0 /ticket/ticketClosed/16127 6 60 0 0 /ticket/my-ticket/14939 2 66192 0 0 /ticket/ticketPicked/16052 7 93 0 0 /ticket/my-assigned-tickets/15292 4 139318 0 0 /ticket/fetch-messages/16551 8161 195792 0 1 /ticket/close-ticket/17725 1 52 0 0 /ticket/fetch-messages/17529 4727 103972 0 0 /ticket/close-ticket/16567 1 52 0 0 /ticket/fetch-messages/16584 83 1782 0 0 /ticket/fetch-messages/17222 1390 499251 0 0 /ticket/checkTicketElapsedTime/17096 1 382 0 0 /ticket/my-assigned-tickets/16415 3 104302 0 0 /ticket/update/17385 1 58 0 0 /ticket/ticketPicked/17403 13 174 0 0 /ticket/checkTicketElapsedTime/15467 1 325 0 0 /ticket/fetch-messages/16543 6280 138160 0 0 /ticket/ticketClosed/16488 3 36 0 0 /ticket/fetch-messages/15578 57 1210 0 0 /ticket/fetch-messages/16920 60 1218 0 0 /ticket/ticketClosed/16960 3 24 0 0 /ticket/my-assigned-tickets/16746 3 104303 0 0 /ticket/my-ticket/16916 1 33078 0 0 /ticket/my-ticket/15197 4 132984 0 0 /ticket/fetch-messages/16337 15218 334752 0 0 /ticket/ticketPicked/16707 18 234 0 0 /ticket/my-assigned-tickets/17538 3 104662 0 0 /ticket/fetch-messages/17278 85 1870 0 0 /ticket/ticketClosed/15701 4 48 0 0 /ticket/ticketPicked/17073 6 94 0 0 /ticket/checkTicketElapsedTime/16847 2 671 0 0 /ticket/my-assigned-tickets/15528 3 104160 0 0 /ticket/my-ticket/15557 1 33172 0 0 /ticket/fetch-messages/17347 7261 166960 0 0 /users-list/71 1 39514 0 0 /ticket/checkTicketElapsedTime/16190 1 378 0 0 /ticket/close-ticket/16839 1 52 0 0 /ticket/close-ticket/15943 1 52 0 0 /ticket/my-ticket/16023 1 31635 0 0 /user/5330 3 114 0 0 /user/379 47 1786 0 0 /ticket/my-assigned-tickets/17142 2 69335 0 0 /ticket/fetch-messages/15266 111 2420 0 0 /ticket/checkTicketElapsedTime/17120 1 323 0 0 /ticket/ticketPicked/16832 7 99 0 0 /ticket/checkTicketElapsedTime/15980 1 334 0 0 /ticket/ticketPicked/16949 11 138 0 0 /ticket/close-ticket/15998 1 52 0 0 /ticket/ticketClosed/16850 114 1409 0 0 /ticket/checkTicketElapsedTime/17439 2 682 0 0 /ticket/ticketClosed/17328 202 2424 0 0 /ticket/my-ticket/17064 1 33121 0 0 /ticket/my-assigned-tickets/15266 2 69364 0 0 /ticket/close-ticket/17138 1 52 0 0 /ticket/fetch-messages/16149 22578 496650 2 1 /ticket/my-assigned-tickets/16633 3 104225 0 0 /ticket/ticketClosed/16448 4 48 0 0 /ticket/checkTicketElapsedTime/15518 2 682 0 0 /ticket/ticketClosed/17031 3 24 0 0 /ticket/my-ticket/17041 1 33126 0 0 /ticket/my-ticket/14071 1 33106 0 0 /ticket/my-assigned-tickets/16264 3 104446 0 0 /ticket/my-assigned-tickets/15933 3 104318 0 0 /user/7052 5 190 0 0 /ticket/fetch-messages/15345 1794 44301 0 0 /ticket/my-assigned-tickets/17252 3 104110 0 0 /ticket/close-ticket/16773 1 52 0 0 /ticket/ticketClosed/15275 3 36 0 0 /ticket/close-ticket/16462 1 52 0 0 /ticket/ticketPicked/17097 8 90 0 0 /ticket/my-ticket/16666 1 33163 0 0 /ticket/checkTicketElapsedTime/15354 2 766 0 0 /ticket/ticketPicked/15465 8 96 0 0 /ticket/my-ticket/16514 1 33162 0 0 /ticket/fetch-messages/16878 19 418 0 0 /ticket/ticketClosed/15736 20 269 0 0 /ticket/close-ticket/15920 1 52 0 0 /ticket/ticketClosed/17107 59 708 0 0 /ticket/ticketClosed/17002 899 10810 0 0 /ticket/my-assigned-tickets/16740 2 69610 0 0 /ticket/fetch-messages/16970 78 1672 0 0 /ticket/close-ticket/15524 1 52 0 0 /ticket/fetch-messages/16811 93 2024 0 0 /ticket/my-assigned-tickets/17255 2 69516 0 0 /ticket/checkTicketElapsedTime/15827 1 322 0 0 /ticket/close-ticket/17037 1 52 0 0 /ticket/close-ticket/16810 1 52 0 0 /ticket/ticketPicked/16656 1213 14574 0 0 /ticket/ticketPicked/16187 534 6396 0 0 /ticket/my-assigned-tickets/16780 3 104135 0 0 /ticket/close-ticket/17198 1 52 0 0 /ticket/fetch-messages/16684 261 5698 0 0 /ticket/fetch-messages/16968 69 1474 0 0 /ticket/close-ticket/16480 1 52 0 0 /ticket/close-ticket/17564 1 52 0 0 /ticket/ticketPicked/16450 9 114 0 0 /ticket/checkTicketElapsedTime/15279 1 343 0 0 /user/19341 44 1672 0 0 /ticket/checkTicketElapsedTime/17167 1 323 0 0 /ticket/ticketClosed/15540 5 48 0 0 /ticket/my-assigned-tickets/17724 2 69702 0 0 /ticket/ticketClosed/17544 3 36 0 0 /ticket/my-ticket/17117 1 33061 0 0 /ticket/ticketClosed/15418 4 48 0 0 /ticket/fetch-messages/17724 11089 307300 0 0 /ticket/checkTicketElapsedTime/15978 1 322 0 0 /ticket/ticketPicked/16214 30 358 0 0 /ticket/my-ticket/17521 1 33062 0 0 /ticket/fetch-messages/15456 16 352 0 0 /ticket/close-ticket/16254 1 52 0 0 /ticket/my-ticket/17447 1 31667 0 0 /ticket/ticketPicked/16518 27994 335939 0 0 /sla/getSLAperCategory/229 5 1105 0 0 /ticket/my-ticket/17578 1 33073 0 0 /ticket/my-assigned-tickets/15414 2 69314 0 0 /ticket/checkTicketElapsedTime/16972 1 314 0 0 /ticket/my-assigned-tickets/16757 3 104225 0 0 /ticket/my-ticket/17383 1 33071 0 0 /ticket/my-assigned-tickets/16222 3 104225 0 0 /ticket/close-ticket/17454 1 52 0 0 /ticket/ticketClosed/15292 10141 121733 0 0 /ticket/ticketPicked/16011 137 1653 0 0 /ticket/my-ticket/16985 2 66417 0 0 /ticket/my-assigned-tickets/15169 2 69362 0 0 /ticket/my-ticket/15304 3 94984 0 0 /ticket/close-ticket/16393 1 52 0 0 /ticket/my-assigned-tickets/16476 3 104267 0 0 /ticket/my-assigned-tickets/15223 3 104411 0 0 /ticket/ticketPicked/15948 8 114 0 0 /ticket/ticketPicked/16219 58 714 0 0 /ticket/my-ticket/16349 1 33087 0 0 /ticket/my-ticket/3129 1 33081 0 0 /ticket/my-assigned-tickets/17384 2 69706 0 0 /ticket/ticketClosed/15766 73 876 0 0 /ticket/ticketClosed/16072 4 70 0 0 /ticket/ticketClosed/16592 7 84 0 0 /ticket/checkTicketElapsedTime/16814 1 327 0 0 /ticket/my-assigned-tickets/17725 3 104192 0 0 /ticket/fetch-messages/15759 283 6204 0 0 /ticket/my-ticket/16072 2 66210 0 0 /ticket/fetch-messages/16977 48 1012 0 0 /ticket/ticketPicked/17180 6 66 0 0 /ticket/ticketClosed/16445 5 48 0 0 /ticket/update/17439 1 58 0 0 /ticket/fetch-messages/15409 55 1210 0 0 /ticket/ticketClosed/16153 12 132 0 0 /sla/getSLAperCategory/288 18 3960 0 0 /ticket/fetch-messages/15699 68 1474 0 0 /ticket/close-ticket/15986 1 52 0 0 /ticket/update/16608 1 58 0 0 /ticket/my-ticket/15812 3 99699 0 0 /ticket/fetch-messages/17331 37 792 0 0 /ticket/my-ticket/15868 1 33058 0 0 /ticket/ticketClosed/17411 3 24 0 0 /ticket/my-assigned-tickets/17179 3 104228 0 0 /ticket/my-assigned-tickets/15865 3 104240 0 0 /ticket/my-ticket/17589 1 31621 0 0 /ticket/fetch-messages/17213 89 1936 0 0 /ticket/close-ticket/15852 1 52 0 0 /ticket/ticketPicked/15188 9 117 0 0 /ticket/fetch-messages/17435 317 6886 0 0 /ticket/ticketPicked/17046 7 90 0 0 /ticket/close-ticket/17479 1 52 0 0 /ticket/fetch-messages/16625 23 506 0 0 /ticket/fetch-messages/16677 9518 209396 0 0 /ticket/ticketClosed/15145 4 48 0 0 /ticket/checkTicketElapsedTime/17720 1 317 0 0 /ticket/my-ticket/16226 1 33133 0 0 /ticket/checkTicketElapsedTime/16027 1 324 0 0 /ticket/my-assigned-tickets/16162 2 69351 0 0 /ticket/ticketClosed/17446 2 12 0 0 /ticket/checkTicketElapsedTime/15364 2 649 0 0 /ticket/my-assigned-tickets/15818 3 104182 0 0 /ticket/fetch-messages/17697 1210 160815 0 0 /ticket/my-ticket/16543 1 33072 0 0 /ticket/ticketPicked/16467 5 60 0 0 /ticket/fetch-messages/17447 378 9435 0 0 /ticket/fetch-messages/16765 942 59809 0 0 /ticket/my-assigned-tickets/16256 2 69420 0 0 /ticket/my-ticket/15893 1 33078 0 0 /ticket/ticket-message/15300 1 0 0 0 /ticket/fetch-messages/16065 20 450 0 0 /ticket/checkTicketElapsedTime/13563 1 327 0 0 /ticket/close-ticket/16529 1 52 0 0 /ticket/my-assigned-tickets/16046 2 69398 0 0 /ticket/fetch-messages/16259 526 11528 0 0 /ticket/my-ticket/16452 1 33062 0 0 /ticket/checkTicketElapsedTime/17159 1 333 0 0 /sla/getSLAperCategory/178 16 3472 0 0 /ticket/my-assigned-tickets/15880 3 104130 0 0 /ticket/fetch-messages/14071 1298 564195 0 0 /ticket/fetch-messages/15202 3627 83358 0 0 /ticket/my-assigned-tickets/16709 3 104097 0 0 /ticket/fetch-messages/15908 422 10525 0 0 /ticket/checkTicketElapsedTime/15556 1 322 0 0 /ticket/close-ticket/15997 1 52 0 0 /ticket/fetch-messages/15851 2990 65780 0 0 /ticket/checkTicketElapsedTime/15400 1 367 0 0 /ticket/checkTicketElapsedTime/15337 1 379 0 0 /ticket/ticketClosed/15185 3 36 0 0 /ticket/update/15656 1 58 0 0 /ticket/close-ticket/17429 1 52 0 0 /ticket/close-ticket/15239 1 52 0 0 /ticket/ticketPicked/17416 13 154 0 0 /ticket/my-ticket/16785 1 31633 0 0 /ticket/close-ticket/17622 1 52 0 0 /ticket/ticketClosed/16095 134 1649 0 0 /ticket/fetch-messages/16710 106679 2346938 1 2 /ticket/checkTicketElapsedTime/17134 1 401 0 0 /ticket/fetch-messages/15314 28 550 0 0 /ticket/my-assigned-tickets/15770 3 104212 0 0 /ticket/my-ticket/17465 1 33123 0 0 /ticket/checkTicketElapsedTime/17699 1 380 0 0 /ticket/my-assigned-tickets/15366 2 69338 0 0 /ticket/fetch-messages/15663 26 550 0 0 /ticket/ticketPicked/15486 510 6114 0 0 /ticket/ticketPicked/17055 12 162 0 0 /ticket/checkTicketElapsedTime/17559 1 330 0 0 /ticket/fetch-messages/16501 33 750 0 0 /ticket/checkTicketElapsedTime/16686 2 719 0 0 /ticket/my-ticket/15571 1 31598 0 0 /ticket/checkTicketElapsedTime/15577 3 1015 0 0 /ticket/my-assigned-tickets/16402 2 69604 0 0 /ticket/fetch-messages/16073 55 1166 0 0 /ticket/my-assigned-tickets/16246 2 69320 0 0 /ticket/my-ticket/15528 1 33078 0 0 /ticket/checkTicketElapsedTime/15975 1 398 0 0 /ticket/ticketPicked/16810 10 114 0 0 /ticket/checkTicketElapsedTime/15655 2 670 0 0 /ticket/fetch-messages/17520 676 19660 0 0 /ticket/fetch-messages/16302 23 506 0 0 /ticket/my-assigned-tickets/17449 3 104225 0 0 /ticket/close-ticket/16246 1 52 0 0 /ticket/my-ticket/16870 2 63397 0 0 /ticket/my-assigned-tickets/15400 4 138678 0 0 /ticket/close-ticket/15842 1 52 0 0 /ticket/ticketPicked/16064 751 9057 0 0 /ticket/my-ticket/17287 1 33083 0 0 /ticket/ticketPicked/15669 4740 56898 0 0 /ticket/checkTicketElapsedTime/17362 1 324 0 0 /ticket/close-ticket/16068 1 52 0 0 /ticket/ticketClosed/15920 3539 42509 0 0 /ticket/my-assigned-tickets/17320 2 69391 0 0 /ticket/my-assigned-tickets/16309 3 104146 0 0 /ticket/fetch-messages/16700 103 2266 0 0 /sla/getSLAperCategory/201 3 705 0 0 /ticket/fetch-messages/15621 57 1254 0 0 /ticket/close-ticket/17678 1 52 0 0 /ticket/ticketPicked/16557 17123 205488 0 0 /reports/get/tech_support_summary 98 7712891 0 0 /ticket/my-ticket/17090 1 33114 0 0 /ticket/my-ticket/14937 1 33233 0 0 /ticket/fetch-messages/16338 1883 41426 0 0 /ticket/close-ticket/15937 1 52 0 0 /ticket/fetch-messages/15836 19 396 0 0 /ticket/fetch-messages/17328 510 31156 0 0 /ticket/my-assigned-tickets/17153 3 104160 0 0 /ticket/checkTicketElapsedTime/16813 1 325 0 0 /ticket/my-assigned-tickets/16440 3 104206 0 0 /ticket/fetch-messages/15557 222 4862 0 0 /ticket/checkTicketElapsedTime/17539 1 331 0 0 /ticket/my-assigned-tickets/15620 3 104151 0 0 /ticket/my-assigned-tickets/17543 2 69422 0 0 /user/19751 6 228 0 0 /ticket/fetch-messages/15580 3276 342920 0 0 /ticket/my-assigned-tickets/17370 2 69528 0 0 /ticket/close-ticket/17123 1 52 0 0 /ticket/ticketClosed/17198 1286 15455 0 0 /ticket/checkTicketElapsedTime/16767 2 663 0 0 /ticket/ticketClosed/17005 2 24 0 0 /ticket/ticketClosed/17267 4 36 0 0 /ticket/close-ticket/16828 1 52 0 0 /ticket/my-ticket/16125 1 31660 0 0 /ticket/checkTicketElapsedTime/16915 1 318 0 0 /ticket/checkTicketElapsedTime/16289 1 378 0 0 /ticket/my-ticket/15259 1 31617 0 0 /ticket/checkTicketElapsedTime/16344 1 381 0 0 /ticket/ticketClosed/17656 3 24 0 0 /ticket/ticketClosed/17254 270 3838 0 0 /ticket/ticketClosed/17622 9 96 0 0 /ticket/fetch-messages/16405 33 704 0 0 /ticket/my-assigned-tickets/17078 2 69282 0 0 /ticket/fetch-messages/16393 27742 6482755 0 0 /employee/migrate-employee 2 120 0 0 /ticket/ticketPicked/15639 86 1041 0 0 /ticket/checkTicketElapsedTime/17236 1 323 0 0 /ticket/ticketPicked/15365 78 946 0 0 /ticket/checkTicketElapsedTime/15894 2 660 0 0 /ticket/checkTicketElapsedTime/15644 1 331 0 0 /ticket/my-assigned-tickets/17715 2 69366 0 0 /ticket/close-ticket/16750 1 52 0 0 /ticket/my-assigned-tickets/15500 2 69400 0 0 /ticket/close-ticket/15676 1 52 0 0 /ticket/my-ticket/16716 1 33108 0 0 /ticket/checkTicketElapsedTime/15591 1 318 0 0 /user/19778 2 76 0 0 /ticket/ticketClosed/15568 3 24 0 0 /ticket/close-ticket/16054 1 52 0 0 /ticket/fetch-messages/15831 35 770 0 0 /ticket/my-assigned-tickets/16818 3 104205 0 0 /ticket/close-ticket/16815 1 52 0 0 /ticket/checkTicketElapsedTime/15692 1 325 0 0 /ticket/checkTicketElapsedTime/16334 1 325 0 0 /ticket/my-ticket/15382 1 33110 0 0 /ticket/my-assigned-tickets/17265 2 69393 0 0 /ticket/fetch-messages/15360 43101 948178 0 0 /user/2775 3 114 0 0 /ticket/fetch-messages/17712 16066 353430 0 0 /ticket/checkTicketElapsedTime/16247 2 664 0 0 /ticket/my-assigned-tickets/15121 3 104122 0 0 /ticket/my-ticket/15334 1 33097 0 0 /ticket/my-ticket/17563 1 31634 0 0 /ticket/fetch-messages/17196 1809 299736 0 0 /ticket/ticketClosed/15627 4 48 0 0 /ticket/fetch-messages/16279 24 506 0 0 /ticket/ticketPicked/16163 4362 52332 0 0 /ticket/my-ticket/16926 1 33118 0 0 /ticket/ticketClosed/16353 19 228 0 0 /ticket/ticketClosed/17281 4 36 0 0 /users-list/19350 2 79220 0 0 /ticket/my-assigned-tickets/17398 1 34796 0 0 /ticket/ticketClosed/16085 3 24 0 0 /ticket/my-ticket/15591 1 33075 0 0 /ticket/fetch-messages/16362 52 1078 0 0 /ticket/fetch-messages/15841 24 528 0 0 /ticket/my-assigned-tickets/15327 2 69606 0 0 /ticket/checkTicketElapsedTime/17438 1 386 0 0 /ticket/ticketClosed/16755 3 36 0 0 /ticket/my-ticket/16013 1 33107 0 0 /ticket/fetch-messages/15806 251 29182 0 0 /ticket/my-ticket/15151 1 33130 0 0 /ticket/ticketPicked/15294 11 138 0 0 /ticket/my-ticket/16890 1 33140 0 0 /ticket/my-assigned-tickets/17038 4 139636 0 0 /ticket/ticketClosed/15902 2 12 0 0 /ticket/my-assigned-tickets/16250 3 104252 0 0 /ticket/ticketPicked/15394 6 81 0 0 /ticket/ticketPicked/16101 3 54 0 0 /ticket/checkTicketElapsedTime/15631 1 327 0 0 /ticket/fetch-messages/16250 21 462 0 0 /ticket/ticketPicked/16882 12663 151974 0 0 /ticket/my-assigned-tickets/15887 3 104138 0 0 /ticket/my-ticket/15873 4 132912 0 0 /ticket/ticketClosed/16669 12 144 0 0 /ticket/my-ticket/17369 1 33174 0 0 /ticket/ticketClosed/16847 1 0 0 0 /ticket/close-ticket/16780 1 52 0 0 /ticket/fetch-messages/16241 43 858 0 0 /ticket/close-ticket/15373 1 52 0 0 /sla/getSLAperCategory/41 17 3315 0 0 /ticket/ticketPicked/16381 1132 13587 0 0 /ticket/my-assigned-tickets/16564 4 139056 0 0 /ticket/fetch-messages/16787 493 10802 0 0 /ticket/my-ticket/16285 4 132936 0 0 /ticket/fetch-messages/16775 6073 133540 0 0 /ticket/ticketPicked/16570 284 3405 0 0 /ticket/ticketPicked/16182 76 932 0 0 /ticket/my-ticket/16467 1 31653 0 0 /sla/getSLAperCategory/189 8 1728 0 0 /ticket/fetch-messages/17429 90 1848 0 0 /ticket/ticketClosed/17400 4 48 0 0 /ticket/close-ticket/17376 1 52 0 0 /ticket/my-ticket/16524 3 99582 0 0 /ticket/ticketClosed/16262 394 4750 0 0 /ticket/ticketPicked/15666 10 138 0 0 /ticket/my-assigned-tickets/16055 3 104256 0 0 /ticket/close-ticket/15357 1 52 0 0 /ticket/checkTicketElapsedTime/16841 2 675 0 0 /ticket/ticketClosed/16404 4 36 0 0 /ticket/ticketClosed/16329 4 48 0 0 /ticket/ticketClosed/17295 43 516 0 0 /ticket/close-ticket/16978 1 52 0 0 /ticket/ticketClosed/15983 9 108 0 0 /ticket/my-assigned-tickets/17396 2 69330 0 0 /ticket/ticketPicked/15984 10 129 0 0 /ticket/close-ticket/15390 1 52 0 0 /user/1080 1 38 0 0 /ticket/ticketPicked/15914 144 1734 0 0 /ticket/close-ticket/16568 1 52 0 0 /ticket/my-assigned-tickets/15664 3 104224 0 0 /ticket/update/15304 1 58 0 0 /ticket/checkTicketElapsedTime/16108 1 321 0 0 /ticket/ticketClosed/17638 4 48 0 0 /ticket/my-assigned-tickets/16552 3 104278 0 0 /ticket/my-ticket/15605 1 33075 0 0 /ticket/checkTicketElapsedTime/16392 1 387 0 0 /ticket/ticketPicked/16777 2 33 0 0 /ticket/close-ticket/17262 1 52 0 0 /ticket/my-ticket/17511 1 33138 0 0 /ticket/checkTicketElapsedTime/16614 1 321 0 0 /ticket/ticketPicked/17357 4413 52956 0 0 /ticket/close-ticket/16263 1 52 0 0 /ticket/fetch-messages/17592 4324 95128 0 0 /ticket/checkTicketElapsedTime/16381 2 771 0 0 /ticket/ticketClosed/17723 9 137 0 0 /ticket/fetch-messages/16900 142 3102 0 0 /ticket/ticketPicked/17406 9 102 0 0 /ticket/my-assigned-tickets/17336 3 104453 0 0 /ticket/checkTicketElapsedTime/17441 1 400 0 0 /ticket/checkTicketElapsedTime/15689 2 676 0 0 /ticket/my-ticket/17127 1 31627 0 0 /ticket/my-ticket/17646 1 33117 0 0 /ticket/my-ticket/15759 1 33083 0 0 /ticket/close-ticket/17057 1 52 0 0 /ticket/fetch-messages/16365 101 2200 0 0 /ticket/ticketClosed/16951 18 204 0 0 /ticket/ticketClosed/16151 4 48 0 0 /ticket/my-ticket/16061 1 33181 0 0 /ticket/checkTicketElapsedTime/16348 1 318 0 0 /ticket/ticketPicked/17310 20 273 0 0 /ticket/checkTicketElapsedTime/15572 1 324 0 0 /ticket/close-ticket/17562 1 52 0 0 /ticket/my-assigned-tickets/17051 2 69416 0 0 /ticket/my-ticket/16044 1 33075 0 0 /ticket/checkTicketElapsedTime/15745 1 332 0 0 /ticket/ticketPicked/17102 984 11814 0 0 /ticket/my-assigned-tickets/17681 3 104139 0 0 /ticket/my-ticket/17070 1 33085 0 0 /ticket/my-ticket/16338 1 33109 0 0 /ticket/ticketPicked/16892 1379 16551 0 0 /ticket/close-ticket/17589 1 52 0 0 /ticket/ticketClosed/15258 2 12 0 0 /ticket/my-assigned-tickets/15490 3 104405 0 0 /ticket/my-assigned-tickets/17163 1 34785 0 0 /ticket/fetch-messages/17672 35 748 0 0 /ticket/ticketPicked/16114 3 54 0 0 /ticket/fetch-messages/15821 64 1364 0 0 /ticket/checkTicketElapsedTime/16105 1 330 0 0 /ticket/my-ticket/15822 1 33089 0 0 /ticket/close-ticket/15795 1 52 0 0 /ticket/ticketClosed/15404 5 48 0 0 /ticket/fetch-messages/16864 9647 212212 2 2 /ticket/fetch-messages/15775 48 1056 0 0 /users-list/4494 4 161806 0 0 /ticket/my-assigned-tickets/15300 4 139102 0 0 /user/22 673 19227 0 2 /ticket/close-ticket/16290 1 52 0 0 /ticket/fetch-messages/15564 278 6538 0 0 /ticket/ticketPicked/16388 9 119 0 0 /ticket/ticketClosed/17626 3 24 0 0 /ticket/ticketPicked/17337 3 45 0 0 /ticket/ticketPicked/16931 11 138 0 0 /ticket/ticketClosed/15893 3 36 0 0 /ticket/checkTicketElapsedTime/17044 1 382 0 0 /ticket/fetch-messages/16937 386 54409 0 0 /user/19760 11 418 0 0 /ticket/ticketClosed/15801 72 864 0 0 /ticket/ticketClosed/16259 30 360 0 0 /ticket/my-ticket/16216 1 33079 0 0 /ticket/fetch-messages/17106 10684 235004 0 0 /ticket/update/15571 1 58 0 0 /ticket/fetch-messages/16930 5723 125884 0 0 /ticket/fetch-messages/17653 4740 104236 0 0 /ticket/ticketPicked/16545 2 33 0 0 /ticket/ticketPicked/16824 7 94 0 0 /ticket/ticketPicked/15241 10 142 0 0 /ticket/fetch-messages/16760 1528 35091 0 0 /ticket/checkTicketElapsedTime/16845 1 334 0 0 /ticket/ticketPicked/16745 11 132 0 0 /ticket/my-assigned-tickets/16979 3 104235 0 0 /users-list/19742 4 162424 0 0 /ticket/close-ticket/16087 1 52 0 0 /ticket/close-ticket/15978 1 52 0 0 /ticket/fetch-messages/15668 100127 27331371 1 2 /ticket/my-ticket/16186 1 33103 0 0 /ticket/fetch-messages/16260 983 21604 0 0 /ticket/close-ticket/16495 1 52 0 0 /user/4494 19 722 0 0 /ticket/my-assigned-tickets/16729 2 69395 0 0 /user/19745 24 912 0 0 /ticket/close-ticket/16779 1 52 0 0 /ticket/update/15979 1 58 0 0 /ticket/checkTicketElapsedTime/16476 1 402 0 0 /ticket/close-ticket/15785 1 52 0 0 /ticket/checkTicketElapsedTime/16244 1 336 0 0 /ticket/ticketClosed/17710 3 36 0 0 /ticket/ticketClosed/15749 80 948 0 0 /ticket/checkTicketElapsedTime/16376 1 323 0 0 /ticket/my-assigned-tickets/16360 3 104191 0 0 /ticket/my-assigned-tickets/16204 3 104148 0 0 /ticket/ticketClosed/16349 3 24 0 0 /ticket/ticketPicked/16652 5 48 0 0 /ticket/ticketPicked/17050 274 3306 0 0 /ticket/my-assigned-tickets/15195 5 174533 0 0 /ticket/fetch-messages/15364 35234 5018332 1 2 /ticket/ticketClosed/17060 324 3929 0 0 /ticket/ticketClosed/15208 3 36 0 0 /ticket/ticketClosed/17280 529 6373 0 0 /ticket/ticketPicked/16965 27 330 0 0 /ticket/ticketClosed/16451 4 36 0 0 /ticket/checkTicketElapsedTime/15499 1 327 0 0 /ticket/my-assigned-tickets/15910 2 69398 0 0 /ticket/my-ticket/15959 1 33153 0 0 /ticket/checkTicketElapsedTime/14197 1 319 0 0 /ticket/fetch-messages/16381 1720 142950 0 0 /ticket/my-ticket/15562 1 33075 0 0 /ticket/my-assigned-tickets/16446 3 104239 0 0 /ticket/my-assigned-tickets/15231 3 104070 0 0 /ticket/fetch-messages/15742 96 2046 0 0 /ticket/my-ticket/15518 4 126670 0 0 /ticket/ticketPicked/15360 10 138 0 0 /ticket/ticketPicked/16405 13 176 0 0 /ticket/close-ticket/16879 1 52 0 0 /ticket/fetch-messages/16157 6734 148082 0 0 /ticket/my-assigned-tickets/16811 3 104136 0 0 /ticket/my-assigned-tickets/15479 1 34796 0 0 /ticket/my-ticket/17450 1 33098 0 0 /ticket/fetch-messages/15156 6 132 0 0 /ticket/close-ticket/16351 1 52 0 0 /user/2761 3 114 0 0 /ticket/ticketClosed/17584 3 24 0 0 /ticket/ticketClosed/16157 3 36 0 0 /ticket/fetch-messages/16317 185 7266 0 0 /ticket/checkTicketElapsedTime/16760 1 318 0 0 /ticket/ticketPicked/15698 55 682 0 0 /reports/monthly-technical-support-summary 8 212118 0 0 /ticket/fetch-messages/15910 1336 29348 0 0 /ticket/ticketClosed/17199 2 12 0 0 /ticket/ticketPicked/16585 12 138 0 0 /ticket/fetch-messages/17717 6741 148280 0 0 /ticket/close-ticket/15364 1 52 0 0 /ticket/my-ticket/16308 1 33090 0 0 /ticket/my-assigned-tickets/15720 3 104144 0 0 /ticket/fetch-messages/15304 4878 119090 0 0 /ticket/fetch-messages/17269 1304 28686 0 0 /ticket/checkTicketElapsedTime/15438 2 670 0 0 /ticket/ticketPicked/16218 5 78 0 0 /ticket/ticketClosed/17409 5 48 0 0 /ticket/checkTicketElapsedTime/17116 1 321 0 0 /ticket/checkTicketElapsedTime/15763 1 336 0 0 /ticket/my-assigned-tickets/17627 3 104154 0 0 /ticket/fetch-messages/16855 158 3454 0 0 /ticket/my-assigned-tickets/15232 3 104142 0 0 /ticket/ticketClosed/17631 1219 14628 0 0 /ticket/checkTicketElapsedTime/16848 1 379 0 0 /ticket/my-assigned-tickets/17500 3 104226 0 0 /ticket/fetch-messages/17372 57333 15704677 0 0 /ticket/ticketPicked/15193 9 120 0 0 /user/1155 1 38 0 0 /ticket/ticketClosed/15303 104 1248 0 0 /user/2675 1 38 0 0 /ticket/my-assigned-tickets/17514 3 104235 0 0 /ticket/close-ticket/17419 1 52 0 0 /ticket/ticketClosed/15496 4 70 0 0 /ticket/checkTicketElapsedTime/16011 1 324 0 0 /ticket/my-ticket/16445 1 33092 0 0 /ticket/my-assigned-tickets/16521 4 139426 0 0 /ticket/fetch-messages/17220 1756 789418 0 0 /ticket/my-assigned-tickets/15951 3 104245 0 0 /ticket/ticketPicked/16108 40 498 0 0 /ticket/my-ticket/16115 1 33069 0 0 /ticket/ticketClosed/15471 4 48 0 0 /ticket/fetch-messages/15180 30 8190 0 0 /ticket/fetch-messages/17495 20 418 0 0 /ticket/my-ticket/15635 2 66154 0 0 /ticket/ticketPicked/16986 11 130 0 0 /ticket/fetch-messages/16994 2900 480748 0 0 /user/7644 2 76 0 0 /ticket/checkTicketElapsedTime/15936 1 319 0 0 /ticket/ticketClosed/15128 1 34 0 0 /ticket/ticketPicked/16494 1578 18936 0 0 /ticket/my-ticket/17598 1 33106 0 0 /ticket/my-ticket/15540 1 33095 0 0 /user/390 1 38 0 0 /ticket/checkTicketElapsedTime/15622 1 346 0 0 /ticket/update/17229 1 58 0 0 /ticket/my-ticket/17158 1 31635 0 0 /ticket/my-ticket/16864 1 33120 0 0 /users-list/19356 1 39389 0 0 /ticket/my-ticket/16726 4 133272 0 0 /ticket/ticketPicked/16888 70 828 0 0 /ticket/ticketPicked/17109 8 129 0 0 /ticket/ticketPicked/16798 284 3423 0 0 /ticket/ticketClosed/15484 1082 13041 0 0 /ticket/fetch-messages/17407 21 418 0 0 /ticket/my-assigned-tickets/17074 3 104228 0 0 /ticket/my-assigned-tickets/17515 3 104223 0 0 /ticket/my-ticket/16841 1 33539 0 0 /ticket/ticketPicked/15306 7 71 0 0 /ticket/ticketPicked/15323 4 66 0 0 /ticket/my-ticket/16092 1 31593 0 0 /ticket/ticketClosed/16100 2 24 0 0 /ticket/my-assigned-tickets/15206 3 104257 0 0 /ticket/close-ticket/15417 1 52 0 0 /ticket/ticketPicked/15293 9 126 0 0 /ticket/my-assigned-tickets/16224 2 69422 0 0 /ticket/fetch-messages/15204 21 440 0 0 /ticket/my-assigned-tickets/15587 3 104197 0 0 /ticket/fetch-messages/15714 104 2222 0 0 /ticket/fetch-messages/16545 7 154 0 0 /sla/getSLAperCategory/145 1 203 0 0 /user/19294 1 38 0 0 /ticket/checkTicketElapsedTime/17176 1 336 0 0 /ticket/close-ticket/17672 1 52 0 0 /ticket/my-assigned-tickets/16294 2 69602 0 0 /ticket/ticketPicked/16279 6 90 0 0 /ticket/ticketPicked/16210 12 142 0 0 /roles/assignment/329 2 95308 0 0 /ticket/checkTicketElapsedTime/15465 1 319 0 0 /ticket/my-assigned-tickets/13631 2 69305 0 0 /ticket/my-ticket/16795 1 33078 0 0 /sla/getSLAperCategory/263 1 222 0 0 /ticket/checkTicketElapsedTime/16750 1 341 0 0 /ticket/ticketClosed/15547 5 48 0 0 /ticket/ticketClosed/17287 1 12 0 0 /ticket/my-assigned-tickets/15949 3 104187 0 0 /ticket/fetch-messages/15616 15 330 0 0 /sla/getSLAperCategory/158 9 2052 0 0 /ticket/my-ticket/17312 1 33101 0 0 /ticket/my-assigned-tickets/16629 3 104236 0 0 /ticket/ticketClosed/15461 8 84 0 0 /ticket/my-ticket/17297 1 31647 0 0 /ticket/ticketPicked/15186 5672 68075 0 0 /ticket/fetch-messages/17299 2074 491202 0 0 /ticket/my-ticket/17368 1 31682 0 0 /ticket/my-ticket/17653 1 33080 0 0 /ticket/close-ticket/15751 1 52 0 0 /ticket/my-ticket/15466 1 33093 0 0 /ticket/close-ticket/15645 1 52 0 0 /ticket/ticketClosed/15949 9 108 0 0 /ticket/ticketPicked/15390 35 426 0 0 /ticket/close-ticket/17654 1 52 0 0 /ticket/checkTicketElapsedTime/17622 1 321 0 0 /ticket/fetch-messages/16504 3720 81752 0 0 /ticket/my-assigned-tickets/17509 3 104323 0 0 /ticket/checkTicketElapsedTime/17052 1 326 0 0 /ticket/fetch-messages/16752 746 16412 0 0 /ticket/checkTicketElapsedTime/17359 1 325 0 0 /ticket/ticketClosed/17361 190 2305 0 0 /ticket/fetch-messages/13108 53222 1170862 1 2 /ticket/my-assigned-tickets/17064 3 104293 0 0 /ticket/ticketPicked/15836 10 138 0 0 /ticket/ticketClosed/17668 4 48 0 0 /ticket/my-assigned-tickets/17670 2 69408 0 0 /ticket/my-ticket/16275 1 33066 0 0 /ticket/fetch-messages/15970 6680 146960 0 2 /users-list/60 2 80036 0 0 /ticket/fetch-messages/16174 31 682 0 0 /ticket/my-ticket/15927 5 165995 1 0 /ticket/my-ticket/17031 1 33075 0 0 /user/11068 2 76 0 0 /ticket/my-ticket/15883 1 33104 0 0 /ticket/my-assigned-tickets/15189 3 104189 0 0 /ticket/ticketClosed/15211 3 24 0 0 /ticket/checkTicketElapsedTime/17489 1 318 0 0 /ticket/checkTicketElapsedTime/16911 1 317 0 0 /ticket/my-ticket/16320 1 33091 0 0 /ticket/fetch-messages/17479 6908 154835 0 0 /ticket/close-ticket/16717 1 52 0 0 /ticket/my-assigned-tickets/16215 2 69636 0 0 /ticket/ticketPicked/15879 8 90 0 0 /ticket/checkTicketElapsedTime/15247 1 321 0 0 /ticket/my-assigned-tickets/16626 2 69382 0 0 /ticket/close-ticket/16895 1 52 0 0 /ticket/fetch-messages/15918 3159 69454 0 0 /ticket/ticketClosed/17217 3 36 0 0 /ticket/my-assigned-tickets/15925 2 69364 0 0 /ticket/checkTicketElapsedTime/15146 1 320 0 0 /ticket/ticketClosed/16309 3 36 0 0 /ticket/ticketPicked/17626 9 106 0 0 /ticket/ticketPicked/16438 64 786 0 0 /ticket/fetch-messages/17025 365 8030 0 0 /ticket/ticketPicked/17374 2919 35037 0 0 /ticket/close-ticket/16295 1 52 0 0 /ticket/fetch-messages/16706 78 1716 0 0 /ticket/my-assigned-tickets/17349 3 104318 0 0 /ticket/my-ticket/17437 1 31653 0 0 /ticket/my-assigned-tickets/16877 3 104097 0 0 /ticket/close-ticket/15111 1 52 0 0 /ticket/ticketClosed/16952 1513 18192 0 0 /ticket/ticketPicked/16827 9 95 0 0 /ticket/my-assigned-tickets/16798 3 105050 0 0 /ticket/ticketClosed/17077 3 36 0 0 /ticket/checkTicketElapsedTime/15881 1 383 0 0 /ticket/close-ticket/15958 1 52 0 0 /ticket/ticketClosed/15441 3 36 0 0 /ticket/close-ticket/15705 1 52 0 0 /ticket/checkTicketElapsedTime/17181 2 658 0 0 /ticket/my-assigned-tickets/16191 3 104093 0 0 /ticket/close-ticket/16575 1 52 0 0 /ticket/checkTicketElapsedTime/16928 1 317 0 0 /ticket/close-ticket/16924 1 52 0 0 /ticket/ticketPicked/15955 24 303 0 0 /ticket/update/16092 1 58 0 0 /ticket/my-assigned-tickets/15312 3 104267 0 0 /ticket/my-assigned-tickets/15660 2 69429 0 0 /ticket/ticketPicked/16809 7 102 0 0 /ticket/ticketPicked/16453 8 90 0 0 /ticket/ticketClosed/16075 2333 27996 0 0 /ticket/ticketClosed/16777 1 12 0 0 /ticket/my-ticket/15392 1 33059 0 0 /ticket/my-ticket/15217 1 33174 0 0 /ticket/update/15919 1 58 0 0 /ticket/fetch-messages/17699 1187 26114 0 0 /ticket/my-ticket/16339 1 33116 0 0 /user/2312 3 114 0 0 /ticket/checkTicketElapsedTime/17369 1 336 0 0 /ticket/close-ticket/15730 1 52 0 0 /ticket/checkTicketElapsedTime/16853 1 391 0 0 /ticket/my-assigned-tickets/15253 3 104246 0 0 /ticket/ticketClosed/15331 3 24 0 0 /ticket/checkTicketElapsedTime/15294 1 383 0 0 /ticket/checkTicketElapsedTime/16157 2 760 0 0 /ticket/ticketPicked/17017 48 594 0 0 /ticket/ticketClosed/15822 9 108 0 0 /ticket/my-assigned-tickets/16261 2 69520 0 0 /ticket/ticketPicked/16382 4182 50193 0 1 /ticket/my-assigned-tickets/15353 3 104163 0 0 /ticket/user/my-tickets 6602 29884128 0 5 /ticket/fetch-messages/16434 2222 48752 0 0 /ticket/checkTicketElapsedTime/16429 2 649 0 0 /ticket/my-assigned-tickets/15165 2 69337 0 0 /ticket/update/16523 1 58 0 0 /ticket/my-ticket/15758 1 33084 0 0 /ticket/fetch-messages/16653 25866 569052 0 0 /ticket/ticketPicked/15935 11 132 0 0 /ticket/ticketClosed/15535 2 24 0 0 /ticket/close-ticket/15318 1 52 0 0 /ticket/fetch-messages/15559 157 3654 0 0 /ticket/ticketPicked/15357 15 198 0 0 /ticket/ticketPicked/17270 623 7452 0 1 /ticket/my-ticket/17080 1 33094 0 0 /ticket/ticketClosed/16325 2823 33917 0 0 /ticket/my-assigned-tickets/16268 3 104416 0 0 /ticket/checkTicketElapsedTime/17242 1 326 0 0 /ticket/ticketClosed/16905 3735 44861 0 0 /ticket/ticketClosed/16703 212 2569 0 0 /ticket/ticketClosed/16862 4 48 0 0 /ticket/my-ticket/16533 1 33089 0 0 /ticket/close-ticket/17578 1 52 0 0 /ticket/close-ticket/15807 1 52 0 0 /ticket/my-assigned-tickets/17714 3 104552 0 0 /ticket/update/15270 1 58 0 0 /ticket/ticketClosed/15786 103 1236 0 0 /ticket/my-ticket/16254 1 33110 0 0 /ticket/ticketClosed/16911 4 36 0 0 /ticket/ticketClosed/16805 3 36 0 0 /ticket/close-ticket/17470 1 52 0 0 /ticket/my-assigned-tickets/15216 3 104458 0 0 /ticket/fetch-messages/17135 46 968 0 0 /ticket/close-ticket/16409 1 52 0 0 /ticket/close-ticket/16926 1 52 0 0 /ticket/checkTicketElapsedTime/15917 1 379 0 0 /ticket/fetch-messages/17063 30 616 0 0 /ticket/fetch-messages/15196 1337 284683 0 0 /ticket/close-ticket/17232 1 52 0 0 /ticket/ticketPicked/15504 8 120 0 0 /ticket/my-ticket/16176 1 33060 0 0 /ticket/checkTicketElapsedTime/17138 1 386 0 0 /ticket/my-assigned-tickets/17251 4 139518 0 0 /ticket/ticketClosed/17417 3 24 0 0 /ticket/close-ticket/17553 1 52 0 0 /ticket/checkTicketElapsedTime/16017 1 315 0 0 /ticket/close-ticket/16424 1 52 0 0 /ticket/ticketPicked/17028 1093 13134 0 0 /ticket/fetch-messages/17086 18335 403398 0 0 /ticket/ticketPicked/17582 22 262 0 0 /ticket/my-ticket/17001 1 33059 0 0 /ticket/update/16902 1 58 0 0 /ticket/ticketPicked/17262 10 126 0 0 /ticket/update/17142 1 58 0 0 /ticket/ticketClosed/16330 672 8093 0 0 /ticket/ticketClosed/15312 3 36 0 0 /ticket/close-ticket/15306 1 52 0 0 /ticket/checkTicketElapsedTime/15514 1 325 0 0 /ticket/my-ticket/15958 1 33119 0 0 /ticket/ticketPicked/16057 8 106 0 0 /user/1977 1 38 0 0 /ticket/ticketClosed/16867 24 288 0 0 /ticket/my-ticket/15519 1 33193 0 0 /ticket/checkTicketElapsedTime/16486 1 318 0 0 /users-list/63 2 80036 0 0 /ticket/ticketPicked/15335 101 1197 0 0 /ticket/update/16870 1 58 0 0 /ticket/ticketClosed/15563 51 612 0 0 /roles/assignment/8140 2 95366 0 0 /ticket/fetch-messages/17455 128 2750 0 0 /ticket/close-ticket/16603 1 52 0 0 /ticket/close-ticket/16075 1 52 0 0 /ticket/ticketClosed/16625 11 132 0 0 /ticket/close-ticket/15489 1 52 0 0 /ticket/ticketPicked/16816 8 106 0 0 /ticket/my-assigned-tickets/16843 3 104184 0 0 /ticket/close-ticket/15391 1 52 0 0 /ticket/fetch-messages/15834 23 506 0 0 /company-list/33 33 52206 0 0 /ticket/ticketClosed/17424 2 24 0 0 /ticket/my-ticket/15187 1 33125 0 0 /ticket/ticketPicked/16929 14 162 0 0 /ticket/my-assigned-tickets/15494 3 104097 0 0 /ticket/close-ticket/16069 1 52 0 0 /ticket/ticketClosed/16842 3 24 0 0 /ticket/checkTicketElapsedTime/15862 1 333 0 0 /ticket/my-assigned-tickets/17232 2 69596 0 0 /ticket/fetch-messages/15294 49 1056 0 0 /ticket/my-assigned-tickets/17259 1 34788 0 0 /ticket/my-assigned-tickets/15272 3 104270 0 0 /ticket/my-assigned-tickets/15355 2 69464 0 0 /ticket/close-ticket/16727 1 52 0 0 /category/categoryPerDeptId/15 39 12597 0 0 /ticket/fetch-messages/17686 42778 1069268 0 1 /ticket/fetch-messages/17234 16 352 0 0 /ticket/my-assigned-tickets/17412 3 104160 0 0 /ticket/my-assigned-tickets/15532 2 69580 0 0 /ticket/ticketClosed/16351 3 24 0 0 /ticket/my-ticket/15313 2 66535 0 0 /ticket/close-ticket/16388 1 52 0 0 /ticket/close-ticket/16580 1 52 0 0 /ticket/fetch-messages/14193 16 352 0 0 /ticket/ticketPicked/15733 7 92 0 0 /ticket/fetch-messages/16224 12206 268532 0 0 /ticket/my-assigned-tickets/16591 3 104249 0 0 /ticket/checkTicketElapsedTime/15818 1 337 0 0 /ticket/my-assigned-tickets/16068 3 104191 0 0 /ticket/ticketClosed/17474 534 6433 0 0 /ticket/ticketClosed/15991 3 24 0 0 /ticket/close-ticket/17332 1 52 0 0 /ticket/ticketPicked/16514 7 102 0 0 /ticket/close-ticket/16012 1 52 0 0 /ticket/close-ticket/15276 1 52 0 0 /ticket/my-ticket/17159 1 33086 0 0 /ticket/close-ticket/15794 1 52 0 0 /ticket/ticketPicked/17478 8 90 0 0 /ticket/close-ticket/15867 1 52 0 0 /ticket/checkTicketElapsedTime/15256 1 377 0 0 /ticket/ticketClosed/17546 3 24 0 0 /ticket/ticketPicked/15785 124 1487 0 0 /ticket/fetch-messages/16607 14982 329604 0 0 /ticket/checkTicketElapsedTime/16716 1 401 0 0 /ticket/checkTicketElapsedTime/15353 1 330 0 0 /ticket/my-assigned-tickets/16349 3 104187 0 0 /ticket/checkTicketElapsedTime/16221 1 332 0 0 /ticket/checkTicketElapsedTime/16393 2 771 0 0 /ticket/ticketPicked/16905 4557 54681 0 0 /ticket/fetch-messages/17713 164 3586 0 0 /ticket/close-ticket/17679 1 52 0 0 /ticket/checkTicketElapsedTime/16602 1 330 0 0 /ticket/close-ticket/15316 1 52 0 0 /sla/getSLAperCategory/203 1 219 0 0 /ticket/close-ticket/15261 1 52 0 0 /ticket/checkTicketElapsedTime/17656 1 327 0 0 /ticket/ticketPicked/17641 10 138 0 0 /ticket/my-assigned-tickets/17205 1 34846 0 0 /ticket/fetch-messages/15167 13 286 0 0 /ticket/checkTicketElapsedTime/16849 1 390 0 0 /ticket/checkTicketElapsedTime/17515 1 381 0 0 /ticket/checkTicketElapsedTime/16261 2 673 0 0 /ticket/my-assigned-tickets/17019 3 104297 0 0 /ticket/checkTicketElapsedTime/17078 1 317 0 0 /ticket/close-ticket/15400 1 52 0 0 /ticket/my-ticket/16503 2 63527 0 0 /ticket/my-assigned-tickets/17641 3 104222 0 0 /ticket/ticketClosed/17464 6 72 0 0 /ticket/ticketPicked/17563 920 11064 0 0 /ticket/my-assigned-tickets/16650 4 140344 0 0 /ticket/fetch-messages/17682 3194 70246 0 0 /ticket/my-assigned-tickets/15215 3 104276 0 0 /ticket/my-ticket/17599 1 33110 0 0 /ticket/checkTicketElapsedTime/16250 1 325 0 0 /ticket/fetch-messages/16821 47 924 0 0 /ticket/ticketPicked/17512 152 1860 0 0 /ticket/close-ticket/15540 1 52 0 0 /ticket/close-ticket/15360 1 52 0 0 /ticket/ticketPicked/17491 10 126 0 0 /ticket/checkTicketElapsedTime/15221 1 318 0 0 /ticket/ticketPicked/17189 643 7734 0 0 /ticket/ticketClosed/15417 3 36 0 0 /ticket/my-assigned-tickets/17603 3 104232 0 0 /ticket/my-ticket/17407 1 33096 0 0 /ticket/my-assigned-tickets/16095 6 211162 0 0 /ticket/checkTicketElapsedTime/12253 1 368 0 0 /ticket/ticketClosed/15997 9 108 0 0 /ticket/checkTicketElapsedTime/16528 2 686 0 0 /ticket/my-assigned-tickets/16845 3 104148 0 0 /ticket/ticketClosed/17150 3 24 0 0 /ticket/close-ticket/16848 1 52 0 0 /ticket/fetch-messages/15847 2215 55325 0 0 /ticket/checkTicketElapsedTime/17281 1 346 0 0 /ticket/fetch-messages/15192 22 525 0 0 /ticket/close-ticket/15601 1 52 0 0 /ticket/close-ticket/16098 1 52 0 0 /ticket/my-ticket/16309 1 33076 0 0 /ticket/checkTicketElapsedTime/17675 1 384 0 0 /ticket/my-ticket/15361 1 33095 0 0 /ticket/checkTicketElapsedTime/17332 1 381 0 0 /ticket/fetch-messages/15302 482 64879 0 0 /ticket/close-ticket/16118 1 52 0 0 /ticket/update/17249 1 58 0 0 /ticket/fetch-messages/17306 988 21736 0 0 /sla/getSLAperCategory/255 11 2387 0 0 /ticket/ticketPicked/16974 181 2169 0 0 /ticket/ticketPicked/16345 1640 19686 0 0 /ticket/close-ticket/17290 1 52 0 0 /ticket/my-ticket/16995 3 99693 0 0 /ticket/ticketPicked/17376 1466 17607 0 0 /ticket/ticketClosed/17528 4951 59400 0 0 /ticket/my-assigned-tickets/16511 3 104270 0 0 /ticket/ticketClosed/15809 22 339 0 0 /ticket/my-assigned-tickets/17719 1 34855 0 0 /ticket/ticketClosed/15905 3 36 0 0 /user/557 1 38 0 0 /ticket/close-ticket/13481 1 52 0 0 /ticket/fetch-messages/16914 38 756 0 0 /ticket/my-ticket/17393 1 33087 0 0 /ticket/ticketPicked/16975 8 90 0 0 /ticket/ticketPicked/16573 10 128 0 0 /ticket/ticketPicked/16650 440 5313 0 0 /ticket/close-ticket/17196 1 52 0 0 /ticket/ticketClosed/15638 8 96 0 0 /ticket/my-assigned-tickets/16084 4 139202 0 0 /ticket/close-ticket/16067 1 52 0 0 /ticket/my-ticket/15667 4 132572 0 0 /ticket/checkTicketElapsedTime/15148 1 326 0 0 /ticket/ticketClosed/16241 1 12 0 0 /ticket/my-assigned-tickets/16792 2 69320 0 0 /ticket/checkTicketElapsedTime/15323 1 378 0 0 /ticket/ticketPicked/15938 7 95 0 0 /ticket/my-ticket/16954 1 31587 0 0 /ticket/ticketPicked/16920 13 150 0 0 /ticket/my-ticket/17251 15 501775 0 0 /ticket/ticketPicked/15286 434 5205 0 0 /ticket/ticketClosed/15457 1 12 0 0 /ticket/checkTicketElapsedTime/17467 1 322 0 0 /ticket/my-ticket/17322 1 31685 0 0 /ticket/checkTicketElapsedTime/16567 1 371 0 0 /ticket/my-assigned-tickets/15217 2 69518 0 0 /userList 5825 293042328 0 0 /ticket/fetch-messages/17496 32 660 0 0 /ticket/checkTicketElapsedTime/15308 2 772 0 0 /ticket/ticketPicked/17509 10 128 0 0 /roles/assignment/19370 5 238249 0 0 /ticket/close-ticket/15733 1 52 0 0 /ticket/checkTicketElapsedTime/17554 1 387 0 0 /ticket/my-assigned-tickets/15630 2 69366 0 0 /ticket/my-assigned-tickets/17581 3 103974 0 0 /sla/getSLAperCategory/281 1 225 0 0 /ticket/fetch-messages/16448 47 990 0 0 /ticket/my-ticket/16196 1 33114 0 0 /ticket/ticketPicked/16003 70 876 0 0 /ticket/ticketClosed/16871 172 2064 0 0 /ticket/close-ticket/15674 1 52 0 0 /ticket/ticketPicked/15866 9 102 0 0 /ticket/close-ticket/16863 1 52 0 0 /user/10664 10 380 0 0 /sla/getSLAperCategory/164 2 422 0 0 /ticket/checkTicketElapsedTime/15365 1 321 0 0 /ticket/checkTicketElapsedTime/16223 2 665 0 0 /ticket/my-assigned-tickets/16404 3 104200 0 0 /user/2028 2 76 0 0 /ticket/ticketPicked/15320 4 66 0 0 /ticket/my-assigned-tickets/16420 3 104134 0 0 /ticket/ticketPicked/16844 16 204 0 0 /ticket/my-ticket/16310 1 33058 0 0 /ticket/ticketPicked/17289 5 82 0 0 /ticket/fetch-messages/16082 18297 1803426 0 0 /ticket/close-ticket/17571 1 52 0 0 /ticket/my-assigned-tickets/17054 3 104154 0 0 /ticket/ticketClosed/17146 2 24 0 0 /ticket/fetch-messages/15188 40493 893180 0 1 /ticket/ticketPicked/16661 82 995 0 0 /ticket/my-ticket/15917 1 33088 0 0 /ticket/my-assigned-tickets/17282 1 34839 0 0 /ticket/ticketClosed/17574 2 24 0 0 /ticket/ticketPicked/17306 12 153 0 0 /ticket/ticketPicked/16315 231 2781 0 0 /ticket/update/16791 1 58 0 0 /ticket/ticketClosed/16662 1092 13104 0 0 /ticket/my-assigned-tickets/17464 2 69389 0 0 /ticket/checkTicketElapsedTime/15816 1 337 0 0 /ticket/update/16087 1 58 0 0 /ticket/close-ticket/17606 1 52 0 0 /ticket/my-assigned-tickets/15813 10 349216 0 0 /ticket/my-assigned-tickets/15706 3 104430 0 0 /ticket/fetch-messages/17555 40 814 0 0 /ticket/my-assigned-tickets/16608 2 69364 0 0 /ticket/my-ticket/16556 2 66454 0 0 /user/54 3 87 0 0 /ticket/checkTicketElapsedTime/15399 2 644 0 0 /ticket/ticketPicked/14194 3 45 0 0 /ticket/fetch-messages/15380 29 696 0 0 /ticket/fetch-messages/15767 216 4708 0 0 /ticket/close-ticket/15804 1 52 0 0 /ticket/ticketClosed/16236 4 70 0 0 /ticket/fetch-messages/16660 30 638 0 0 /ticket/ticketPicked/15742 41 510 0 0 /ticket/fetch-messages/17002 26379 580294 1 0 /ticket/my-assigned-tickets/16795 3 104152 0 0 /ticket/checkTicketElapsedTime/15620 1 378 0 0 /ticket/my-ticket/15500 1 33107 0 0 /ticket/ticketClosed/17405 2 24 0 0 /ticket/ticketClosed/15265 77 912 0 0 /ticket/my-assigned-tickets/17183 3 104188 0 0 /ticket/my-assigned-tickets/15224 2 69370 0 0 /ticket/checkTicketElapsedTime/15307 2 643 0 0 /ticket/close-ticket/15214 1 52 0 0 /ticket/fetch-messages/15268 2520 55440 0 0 /ticket/my-ticket/17588 1 33100 0 0 /user/7956 1 38 0 0 /ticket/ticketPicked/15889 13 174 0 0 /ticket/fetch-messages/16243 189 4158 0 0 /ticket/fetch-messages/16401 41 880 0 0 /ticket/ticketClosed/15187 82 984 0 0 /ticket/my-assigned-tickets/15298 2 69411 0 0 /ticket/close-ticket/16161 1 52 0 0 /ticket/fetch-messages/16442 68 1496 0 0 /ticket/checkTicketElapsedTime/15167 1 325 0 0 /ticket/fetch-messages/16457 1118 24596 0 0 /ticket/close-ticket/15447 1 52 0 0 /ticket/ticketPicked/16859 5 66 0 0 /ticket/my-ticket/16034 1 33090 0 0 /ticket/checkTicketElapsedTime/16147 1 325 0 0 /ticket/my-ticket/15227 1 33068 0 0 /ticket/my-ticket/16082 2 66312 0 0 /ticket/checkTicketElapsedTime/17626 1 383 0 0 /ticket/my-assigned-tickets/17055 3 104120 0 0 /ticket/my-ticket/15869 1 33077 0 0 /ticket/fetch-messages/15731 924 20328 0 0 /ticket/my-ticket/17373 1 33185 0 0 /ticket/ticketPicked/17692 5 60 0 0 /ticket/ticketPicked/15227 9 108 0 0 /ticket/checkTicketElapsedTime/15710 1 382 0 0 /ticket/my-assigned-tickets/16872 1 34972 0 0 /ticket/checkTicketElapsedTime/17494 1 397 0 0 /ticket/my-ticket/17636 1 33090 0 0 /ticket/fetch-messages/17401 19 374 0 0 /ticket/my-ticket/16801 2 66172 0 0 /ticket/my-ticket/16975 1 33090 0 0 /ticket/close-ticket/16684 1 52 0 0 /ticket/close-ticket/15954 1 52 0 0 /ticket/ticketPicked/16478 9 132 0 0 /ticket/ticketClosed/16846 2 24 0 0 /ticket/ticketClosed/15196 96 1199 0 0 /ticket/update/15880 1 58 0 0 /ticket/ticketClosed/17063 4 48 0 0 /ticket/close-ticket/17221 1 52 0 0 /ticket/my-assigned-tickets/16393 4 139530 0 0 /ticket/ticketPicked/15384 10214 122555 0 0 /ticket/close-ticket/17466 1 52 0 0 /ticket/my-ticket/16348 1 33131 0 0 /ticket/my-assigned-tickets/15866 3 104154 0 0 /ticket/my-assigned-tickets/16170 3 104166 0 0 /ticket/fetch-messages/16440 822 18084 0 0 /ticket/ticketPicked/17122 6 90 0 0 /ticket/checkTicketElapsedTime/17093 2 656 0 0 /ticket/my-assigned-tickets/16922 3 104215 0 0 /ticket/transfer-ticket/15468 1 21 0 0 /ticket/my-ticket/16405 1 33079 0 0 /ticket/close-ticket/16932 1 52 0 0 /ticket/close-ticket/16837 1 52 0 0 /ticket/ticketPicked/15495 9 126 0 0 /ticket/my-assigned-tickets/16247 3 104642 0 0 /ticket/fetch-messages/14795 31 682 0 0 /ticket/ticketPicked/16021 21 267 0 0 /ticket/ticketPicked/17342 9 102 0 0 /ticket/ticketClosed/17685 113 1378 0 0 /ticket/fetch-messages/15644 232 8186 0 0 /ticket/my-ticket/17579 2 66509 0 0 /ticket/checkTicketElapsedTime/16795 1 321 0 0 /ticket/close-ticket/17409 1 52 0 0 /ticket/checkTicketElapsedTime/16670 1 335 0 0 /ticket/checkTicketElapsedTime/16216 1 325 0 0 /ticket/ticketClosed/17244 224 2676 0 0 /ticket/my-ticket/16295 1 33080 0 0 /ticket/fetch-messages/15924 18552 454868 0 0 /ticket/ticketPicked/16897 10 114 0 0 /ticket/fetch-messages/17433 813 17031 0 0 /ticket/update/17294 1 58 0 0 /ticket/ticketPicked/15817 36 450 0 0 /ticket/ticketClosed/16673 3 36 0 0 /ticket/my-assigned-tickets/15994 2 69448 0 0 /ticket/ticketPicked/15924 744 8949 0 0 /ticket/ticketClosed/17067 142 1704 0 0 /ticket/update/17674 1 58 0 0 /ticket/fetch-messages/16661 115 2486 0 0 /ticket/ticketClosed/15744 83 984 0 0 /ticket/fetch-messages/17423 18 352 0 0 /ticket/ticketPicked/15849 29 354 0 0 /ticket/my-assigned-tickets/16445 3 104194 0 0 /ticket/fetch-messages/15805 296 20782 0 0 /ticket/my-assigned-tickets/15472 3 104200 0 0 /ticket/ticketPicked/16970 10 126 0 0 /ticket/my-assigned-tickets/17671 3 104242 0 0 /ticket/close-ticket/16293 1 52 0 0 /ticket/close-ticket/15555 1 52 0 0 /ticket/close-ticket/17365 1 52 0 0 /ticket/checkTicketElapsedTime/15426 1 314 0 0 /ticket/my-assigned-tickets/16616 2 69532 0 0 /ticket/checkTicketElapsedTime/17630 2 669 0 0 /ticket/checkTicketElapsedTime/16930 1 319 0 0 /ticket/ticketClosed/17416 6 72 0 0 /ticket/my-ticket/15529 1 33080 0 0 /ticket/checkTicketElapsedTime/16085 1 346 0 0 /ticket/ticketPicked/17724 9604 115266 0 0 /ticket/ticketPicked/16782 2586 31044 0 0 /ticket/checkTicketElapsedTime/15918 1 386 0 0 /ticket/fetch-messages/17593 27 550 0 0 /ticket/ticketPicked/16913 9 126 0 0 /ticket/my-assigned-tickets/15769 2 69399 0 0 /ticket/checkTicketElapsedTime/16844 1 374 0 0 /ticket/ticketPicked/17221 26 340 0 0 /ticket/ticketClosed/16757 3 36 0 0 /ticket/close-ticket/15272 1 52 0 0 /ticket/my-ticket/16775 1 33052 0 0 /ticket/ticketClosed/15952 3 24 0 0 /ticket/checkTicketElapsedTime/15888 1 324 0 0 /ticket/checkTicketElapsedTime/17456 1 336 0 0 /ticket/ticketPicked/16801 27 333 0 0 /ticket/my-ticket/17277 1 31615 0 0 /ticket/checkTicketElapsedTime/17367 1 322 0 0 /ticket/close-ticket/16559 1 52 0 0 /ticket/fetch-messages/15552 45 1025 0 0 /ticket/fetch-messages/16276 1013 274966 0 0 /ticket/fetch-messages/16846 88 1936 0 0 /ticket/fetch-messages/15630 15659 391348 0 0 /ticket/my-assigned-tickets/15941 2 69380 0 0 /ticket/ticketPicked/15769 28 354 0 0 /ticket/ticketClosed/17341 3 36 0 0 /ticket/ticketClosed/16457 2 24 0 0 /ticket/my-ticket/15323 1 33080 0 0 /ticket/ticketPicked/15003 9 126 0 0 /user/4991 4 152 0 0 /ticket/ticketPicked/17387 10 119 0 0 /ticket/close-ticket/16220 1 52 0 0 /ticket/my-ticket/16880 1 33112 0 0 /ticket/ticketPicked/17114 10 126 0 0 /ticket/ticketPicked/16412 112 1353 0 0 /ticket/checkTicketElapsedTime/17628 1 380 0 0 /ticket/checkTicketElapsedTime/17223 3 1001 0 0 /ticket/ticketPicked/17526 37 477 0 0 /users-list/13489 5 198978 0 0 /ticket/ticketPicked/17281 14 168 0 0 /ticket/checkTicketElapsedTime/16255 1 317 0 0 /ticket/ticketClosed/17632 4 70 0 0 /ticket/fetch-messages/16961 62 1276 0 0 /ticket/ticketClosed/17352 377 4565 0 0 /ticket/fetch-messages/16128 325 7128 0 0 /ticket/my-assigned-tickets/15976 3 104147 0 0 /ticket/close-ticket/16484 1 52 0 0 /ticket/fetch-messages/15691 27 528 0 0 /category/childCategory/36 761 2120907 0 0 /ticket/close-ticket/17423 1 52 0 0 /ticket/ticketPicked/16014 17 222 0 0 /ticket/fetch-messages/16691 110 2398 0 0 /ticket/checkTicketElapsedTime/17222 2 658 0 0 /ticket/my-assigned-tickets/16509 3 104198 0 0 /ticket/fetch-messages/16167 37 748 0 0 /ticket/close-ticket/16543 1 52 0 0 /ticket/update/17730 1 58 0 0 /ticket/ticketClosed/17326 2 12 0 0 /ticket/close-ticket/16790 1 52 0 0 /ticket/fetch-messages/17138 28 594 0 0 /ticket/ticketPicked/16495 11 156 0 0 /ticket/checkTicketElapsedTime/15456 1 378 0 0 /ticket/my-assigned-tickets/16634 3 104236 0 0 /ticket/checkTicketElapsedTime/16856 2 664 0 0 /ticket/ticketClosed/16458 401 4834 0 0 /ticket/my-ticket/16435 1 31692 0 0 /ticket/checkTicketElapsedTime/17518 1 322 0 0 /ticket/fetch-messages/17379 659 23253 0 0 /ticket/my-ticket/15717 1 33074 0 0 /ticket/ticketPicked/15399 6 59 0 0 /ticket/ticketClosed/15792 95 1140 0 0 /ticket/checkTicketElapsedTime/16282 1 323 0 0 /ticket/close-ticket/16229 1 52 0 0 /ticket/ticketClosed/17176 2 12 0 0 /ticket/my-assigned-tickets/16403 2 69634 0 0 /ticket/close-ticket/16831 1 52 0 0 /ticket/ticketPicked/16262 79 966 0 0 /ticket/fetch-messages/16348 121 2640 0 0 /ticket/fetch-messages/15281 36 748 0 0 /ticket/my-ticket/15530 1 31739 0 0 /ticket/my-assigned-tickets/17068 2 69422 0 0 /ticket/checkTicketElapsedTime/17687 1 325 0 0 /ticket/ticketClosed/17603 2 24 0 0 /ticket/my-assigned-tickets/15235 2 69356 0 0 /ticket/ticketPicked/15391 4786 57441 0 0 /ticket/my-ticket/15645 2 66410 0 0 /ticket/my-ticket/15258 1 33056 0 0 /ticket/fetch-messages/17036 3910 85954 0 0 /ticket/ticketClosed/15921 961 11532 0 1 /users-list/1768 5 203134 0 0 /ticket/ticketClosed/17696 1606 19272 0 0 /ticket/my-assigned-tickets/17286 3 104198 0 0 /ticket/fetch-messages/15165 33 726 0 0 /ticket/my-ticket/15372 2 66218 0 0 /ticket/close-ticket/15216 1 52 0 0 /users-list/370 1 39430 0 0 /ticket/my-ticket/16004 1 33063 0 0 /ticket/fetch-messages/15823 48 1034 0 0 /ticket/fetch-messages/16070 40 880 0 0 /ticket/close-ticket/16882 1 52 0 0 /ticket/my-ticket/16754 1 33108 0 0 /ticket/ticketPicked/17321 359 4317 0 0 /ticket/my-ticket/17606 1 33104 0 0 /ticket/checkTicketElapsedTime/16699 1 321 0 0 /ticket/my-ticket/16831 1 33080 0 0 /ticket/ticketClosed/16707 3 36 0 0 /ticket/update/16740 1 58 0 0 /ticket/checkTicketElapsedTime/16240 1 333 0 0 /ticket/fetch-messages/16704 1790 44725 0 0 /ticket/checkTicketElapsedTime/15601 1 325 0 0 /ticket/fetch-messages/16975 35 726 0 0 /ticket/ticketPicked/17252 288 3476 0 0 /ticket/my-assigned-tickets/17146 3 104157 0 0 /ticket/close-ticket/15282 1 52 0 0 /ticket/my-assigned-tickets/17400 3 104161 0 0 /ticket/ticketClosed/16209 4 36 0 0 /ticket/checkTicketElapsedTime/16493 1 317 0 0 /ticket/ticketClosed/16563 74 876 0 0 /ticket/close-ticket/16722 1 52 0 0 /ticket/checkTicketElapsedTime/17098 1 319 0 0 /ticket/my-assigned-tickets/15649 2 69421 0 0 /ticket/ticketPicked/17557 74 897 0 0 /ticket/fetch-messages/15746 175 3850 0 0 /ticket/my-assigned-tickets/15306 2 69338 0 0 /ticket/fetch-messages/15528 43 902 0 0 /ticket/checkTicketElapsedTime/15617 1 345 0 0 /ticket/close-ticket/17593 1 52 0 0 /ticket/ticketPicked/16484 208 2505 0 0 /ticket/my-ticket/16410 1 33110 0 0 /user/1959 6 228 0 0 /ticket/my-ticket/15702 4 132736 0 0 /ticket/my-assigned-tickets/16241 3 104306 0 0 /users-list/19293 3 119134 0 0 /ticket/ticketClosed/16676 5 48 0 0 /ticket/my-ticket/16140 3 99735 0 0 /ticket/my-assigned-tickets/17532 3 104162 0 0 /ticket/ticketPicked/15969 14 186 0 0 /ticket/checkTicketElapsedTime/16977 1 327 0 0 /ticket/my-assigned-tickets/15329 2 69354 0 0 /ticket/fetch-messages/15969 71 1562 0 0 /user/19342 4 116 0 0 /ticket/ticketPicked/16096 4573 54876 0 0 /ticket/ticketPicked/16641 60 741 0 0 /ticket/close-ticket/15996 1 52 0 0 /ticket/my-ticket/17733 1 31618 0 0 /ticket/checkTicketElapsedTime/17697 2 652 0 0 /ticket/ticketClosed/15619 3 36 0 0 /ticket/close-ticket/16677 1 52 0 0 /ticket/checkTicketElapsedTime/15566 1 346 0 0 /ticket/fetch-messages/15657 45763 1052545 0 0 /ticket/my-ticket/15515 1 33091 0 0 /ticket/fetch-messages/17579 225 4884 0 0 /ticket/checkTicketElapsedTime/16415 1 375 0 0 /user/19734 6 228 0 0 /ticket/fetch-messages/17375 25 528 0 0 /user/28 2 58 0 0 /ticket/fetch-messages/16735 116 2530 0 0 /ticket/my-assigned-tickets/15357 3 104201 0 0 /ticket/checkTicketElapsedTime/17358 2 696 0 0 /ticket/ticketClosed/16188 5 48 0 0 /ticket/my-ticket/17174 1 33129 0 0 /ticket/my-ticket/17422 1 33081 0 0 /roles/assignment/19729 2 95381 0 0 /ticket/my-ticket/16836 1 33088 0 0 /ticket/close-ticket/17045 1 52 0 0 /ticket/my-ticket/17601 1 31613 0 0 /ticket/ticketPicked/16493 14 186 0 0 /ticket/checkTicketElapsedTime/17057 1 383 0 0 /ticket/my-assigned-tickets/16272 3 104446 0 0 /ticket/update/17569 1 58 0 0 /ticket/ticketPicked/15234 103163 1237962 1 1 /sla/getSLAperCategory/111 1 212 0 0 /ticket/close-ticket/15827 1 52 0 0 /ticket/fetch-messages/15011 100463 2209746 1 1 /ticket/checkTicketElapsedTime/15406 1 346 0 0 /ticket/checkTicketElapsedTime/17546 1 317 0 0 /ticket/checkTicketElapsedTime/17317 1 387 0 0 /ticket/my-assigned-tickets/14589 3 104390 0 0 /ticket/close-ticket/16400 1 52 0 0 /ticket/close-ticket/17304 1 52 0 0 /ticket/checkTicketElapsedTime/17391 1 321 0 0 /ticket/fetch-messages/15370 80 1800 0 0 /ticket/ticketPicked/7546 1 23 0 0 /ticket/close-ticket/15768 1 52 0 0 /ticket/fetch-messages/15882 43 880 0 0 /ticket/fetch-messages/16873 7239 2021629 0 1 /ticket/close-ticket/16335 1 52 0 0 /user/280 1 38 0 0 /ticket/my-assigned-tickets/17590 3 104237 0 0 /users-list/353 17 682468 0 0 /ticket/close-ticket/17687 1 52 0 0 /ticket/close-ticket/15481 1 52 0 0 /ticket/ticketClosed/16677 3 36 0 0 /ticket/fetch-messages/15729 5588 122914 0 0 /ticket/my-ticket/15932 2 66511 0 0 /ticket/my-ticket/16999 1 33112 0 0 /ticket/my-ticket/15984 1 33128 0 0 /ticket/ticketPicked/15242 2863 34356 0 0 /ticket/ticket-message/17614 1 0 0 0 /ticket/ticketPicked/15875 7 94 0 0 /ticket/ticketClosed/16655 2392 28704 0 0 /ticket/my-assigned-tickets/15304 3 105421 0 0 /ticket/fetch-messages/17000 3255 71610 0 0 /ticket/ticketPicked/16988 37184 446214 0 0 /ticket/checkTicketElapsedTime/15708 1 383 0 0 /ticket/fetch-messages/15329 28 594 0 0 /ticket/ticketPicked/15381 18 234 0 0 /ticket/my-ticket/16305 1 33118 0 0 /user/2223 1 38 0 0 /ticket/checkTicketElapsedTime/16491 2 672 0 0 /ticket/my-assigned-tickets/15203 3 104200 0 0 /ticket/close-ticket/17145 1 52 0 0 /ticket/checkTicketElapsedTime/17394 1 322 0 0 /ticket/ticketClosed/15738 3 36 0 0 /ticket/close-ticket/16123 1 52 0 0 /ticket/ticketPicked/16479 63 766 0 0 /ticket/my-assigned-tickets/17703 3 104177 0 0 /ticket/checkTicketElapsedTime/16577 1 315 0 0 /ticket/my-ticket/16577 1 33058 0 0 /ticket/ticketClosed/17646 2 24 0 0 /ticket/my-ticket/16448 1 33148 0 0 /roles/assignment/19730 2 95347 0 0 /ticket/my-ticket/16162 1 33042 0 0 /ticket/my-assigned-tickets/16441 3 104203 0 0 /ticket/fetch-messages/16842 27 528 0 0 /ticket/ticketPicked/16576 4564 54780 0 0 /ticket/my-ticket/16118 1 33086 0 0 /ticket/my-assigned-tickets/15328 2 69622 0 0 /ticket/ticketPicked/16443 15 186 0 0 /ticket/ticketClosed/15832 3 36 0 0 /ticket/ticketClosed/16732 4 36 0 0 /ticket/close-ticket/16886 1 52 0 0 /ticket/ticketPicked/16875 1241 14871 0 0 /ticket/ticketPicked/16042 8 114 0 0 /ticket/fetch-messages/17120 224 4928 0 0 /ticket/my-assigned-tickets/17644 3 104332 0 0 /ticket/close-ticket/17713 1 52 0 0 /ticket/ticketClosed/16724 20 287 0 0 /ticket/my-ticket/17595 1 33098 0 0 /ticket/ticketClosed/16581 3 24 0 0 /ticket/my-ticket/17473 1 33284 0 0 /ticket/close-ticket/16982 1 52 0 0 /ticket/ticketClosed/17058 2 24 0 0 /ticket/checkTicketElapsedTime/17183 1 374 0 0 /ticket/close-ticket/15710 1 52 0 0 /ticket/my-ticket/15638 1 33107 0 0 /ticket/close-ticket/15826 1 52 0 0 /ticket/close-ticket/17303 1 52 0 0 /ticket/my-assigned-tickets/15886 3 104138 0 0 /ticket/my-ticket/11616 2 66406 0 0 /ticket/close-ticket/16324 1 52 0 0 /ticket/close-ticket/17207 1 52 0 0 /ticket/ticketPicked/17184 8 102 0 0 /ticket/fetch-messages/17187 6260 137676 0 0 /ticket/my-assigned-tickets/16764 2 69414 0 0 /ticket/ticketPicked/17253 32 394 0 0 /ticket/close-ticket/16594 1 52 0 0 /ticket/ticketPicked/16579 10 130 0 0 /ticket/ticketClosed/15287 20 281 0 0 /ticket/my-ticket/15586 1 33086 0 0 /ticket/fetch-messages/16848 7988 175692 0 0 /ticket/my-assigned-tickets/16695 3 104208 0 0 /ticket/checkTicketElapsedTime/16936 1 326 0 0 /ticket/fetch-messages/16886 33 750 0 0 /ticket/ticketPicked/17715 12638 151655 0 0 /ticket/my-ticket/17155 1 33080 0 0 /ticket/close-ticket/15753 1 52 0 0 /ticket/my-assigned-tickets/17668 3 104197 0 0 /ticket/ticketPicked/15980 7 93 0 0 /ticket/fetch-messages/15469 52 1071 0 0 /ticket/close-ticket/16524 1 52 0 0 /ticket/my-ticket/15423 1 33077 0 0 /ticket/ticketClosed/16586 3 36 0 0 /ticket/checkTicketElapsedTime/16219 1 321 0 0 /ticket/close-ticket/15763 1 52 0 0 /ticket/ticketClosed/15403 2550 30600 0 0 /ticket/ticketPicked/15011 1 21 0 0 /ticket/my-assigned-tickets/16201 1 34880 0 0 /ticket/fetch-messages/16027 375 8756 0 0 /ticket/fetch-messages/17685 352 7700 0 0 /ticket/my-ticket/16806 1 33070 0 0 /ticket/my-ticket/17631 1 33078 0 0 /user/19752 3 114 0 1 /ticket/ticketPicked/16247 168 2007 0 0 /ticket/fetch-messages/16435 22307 557650 0 0 /ticket/my-assigned-tickets/16176 2 69580 0 0 /ticket/my-assigned-tickets/17138 3 104230 0 0 /ticket/ticketPicked/15172 4 57 0 0 /ticket/checkTicketElapsedTime/15984 1 319 0 0 /ticket/checkTicketElapsedTime/16532 1 323 0 0 /ticket/ticketClosed/17294 1842 22129 0 0 /ticket/close-ticket/17714 1 52 0 0 /ticket/ticketClosed/16759 1892 22704 0 0 /sla/getSLAperCategory/148 2 408 0 0 /ticket/ticketClosed/15325 8 96 0 0 /ticket/ticketClosed/15976 2 12 0 0 /ticket/close-ticket/16862 1 52 0 0 /ticket/my-ticket/16279 1 33070 0 0 /ticket/my-assigned-tickets/17284 3 104108 0 0 /ticket/my-assigned-tickets/17623 4 139303 0 0 /ticket/my-assigned-tickets/16427 2 69746 0 0 /ticket/ticketPicked/16434 2193 26338 0 0 /ticket/ticketClosed/15300 121 1493 0 0 /ticket/checkTicketElapsedTime/17020 1 377 0 0 /ticket/my-ticket/16288 1 33106 0 0 /ticket/my-assigned-tickets/17015 3 104196 0 0 /ticket/close-ticket/15925 1 52 0 0 /ticket/fetch-messages/16109 20 452 0 0 /ticket/close-ticket/15968 1 52 0 0 /ticket/close-ticket/15984 1 52 0 0 /ticket/update/16953 1 58 0 0 /ticket/my-ticket/15784 4 132852 0 0 /ticket/ticketClosed/15882 3 24 0 0 /ticket/checkTicketElapsedTime/15684 1 327 0 0 /ticket/close-ticket/15415 1 52 0 0 /ticket/my-ticket/16799 1 33096 0 0 /ticket/my-ticket/15732 1 31647 0 0 /ticket/ticketPicked/15998 9 126 0 0 /ticket/my-assigned-tickets/17406 3 104242 0 0 /ticket/fetch-messages/15227 40 814 0 0 /ticket/my-ticket/17053 1 33097 0 0 /ticket/checkTicketElapsedTime/15177 1 332 0 0 /ticket/my-assigned-tickets/15488 3 104168 0 0 /users-list/29 1 39471 0 0 /ticket/my-ticket/17703 1 33081 0 0 /ticket/ticketPicked/15810 108 1280 0 0 /ticket/ticketClosed/16083 18682 224184 0 0 /ticket/close-ticket/16125 1 52 0 0 /ticket/close-ticket/16916 1 52 0 0 /ticket/ticketPicked/16567 13 174 0 0 /ticket/close-ticket/16228 1 52 0 0 /ticket/checkTicketElapsedTime/15523 1 379 0 0 /ticket/checkTicketElapsedTime/16226 1 373 0 0 /ticket/checkTicketElapsedTime/15851 1 317 0 0 /ticket/my-assigned-tickets/17081 3 104349 0 0 /ticket/fetch-messages/16437 89 1914 0 0 /ticket/checkTicketElapsedTime/16436 1 320 0 0 /ticket/my-ticket/15472 1 33094 0 0 /ticket/checkTicketElapsedTime/17129 1 319 0 0 /ticket/my-ticket/17680 1 33098 0 0 /ticket/my-assigned-tickets/17022 3 104154 0 0 /ticket/close-ticket/16475 1 52 0 0 /ticket/my-ticket/15608 1 33079 0 0 /user/19738 23 874 0 0 /ticket/ticketClosed/15969 7 84 0 0 /ticket/checkTicketElapsedTime/15737 2 780 0 0 /ticket/close-ticket/16327 1 52 0 0 /ticket/my-assigned-tickets/15918 3 104194 0 0 /ticket/fetch-messages/16952 1692 61084 0 0 /ticket/close-ticket/16055 1 52 0 0 /ticket/my-ticket/17256 1 33096 0 0 /ticket/checkTicketElapsedTime/17507 2 652 0 0 /ticket/close-ticket/16975 1 52 0 0 /ticket/ticketPicked/15968 37 462 0 0 /ticket/ticketPicked/17501 7 94 0 0 /ticket/checkTicketElapsedTime/15939 1 318 0 0 /ticket/ticketClosed/16821 3 36 0 0 /ticket/close-ticket/15924 1 52 0 0 /ticket/ticketPicked/16002 10 144 0 0 /ticket/checkTicketElapsedTime/16253 1 388 0 0 /ticket/my-ticket/15902 1 33108 0 0 /ticket/checkTicketElapsedTime/15287 2 676 0 0 /ticket/close-ticket/15747 1 52 0 0 /ticket/fetch-messages/15213 52 1122 0 0 /ticket/ticketClosed/15658 39 468 0 0 /ticket/fetch-messages/3129 15 2730 0 0 /ticket/ticketPicked/16698 32 402 0 0 /ticket/ticketPicked/16253 16 186 0 0 /ticket/close-ticket/17280 1 52 0 0 /ticket/checkTicketElapsedTime/16382 1 323 0 0 /ticket/ticketClosed/16373 3 36 0 0 /ticket/close-ticket/16972 1 52 0 0 /ticket/my-ticket/16335 1 33078 0 0 /ticket/close-ticket/16849 1 52 0 0 /users/getUserAbility/329 2 2198 0 0 /ticket/ticketClosed/16661 2 24 0 0 /ticket/my-ticket/16551 1 31650 0 0 /ticket/ticketClosed/17494 6 60 0 0 /ticket/my-ticket/15850 1 33128 0 0 /ticket/my-assigned-tickets/17343 1 34797 0 0 /ticket/close-ticket/16713 1 52 0 0 /ticket/close-ticket/16232 1 52 0 0 /ticket/fetch-messages/15687 408 9746 0 1 /sla/getSLAperCategory/227 4 832 0 0 /ticket/my-ticket/16191 1 33055 0 0 /ticket/my-assigned-tickets/15812 2 69642 0 0 /ticket/ticketClosed/15617 4 36 0 0 /ticket/close-ticket/17349 1 52 0 0 /ticket/checkTicketElapsedTime/15509 1 374 0 0 /ticket/checkTicketElapsedTime/17712 1 375 0 0 /ticket/my-assigned-tickets/17392 2 69342 0 0 /ticket/update/15190 1 58 0 0 /ticket/close-ticket/17235 1 52 0 0 /ticket/update/17512 1 58 0 0 /ticket/my-assigned-tickets/15974 8 278318 0 0 /ticket/fetch-messages/15373 4622 101684 0 0 /ticket/ticketClosed/15221 210 2520 0 0 /ticket/checkTicketElapsedTime/15567 1 345 0 0 /ticket/my-ticket/15847 1 31648 0 0 /ticket/ticketClosed/17219 1366 16380 0 0 /ticket/fetch-messages/15353 71 1562 0 0 /ticket/checkTicketElapsedTime/16188 1 388 0 0 /ticket/checkTicketElapsedTime/16530 1 336 0 0 /ticket/ticketPicked/17144 2804 33672 0 0 /ticket/ticketPicked/17448 5 70 0 0 /ticket/close-ticket/15594 1 52 0 0 /ticket/ticketClosed/17599 4 48 0 0 /ticket/ticketClosed/16610 1908 22919 0 0 /ticket/checkTicketElapsedTime/15767 1 341 0 0 /ticket/ticketPicked/16110 24 315 0 0 /ticket/fetch-messages/16782 10375 2844374 0 0 /ticket/checkTicketElapsedTime/15675 1 320 0 0 /ticket/my-assigned-tickets/15192 3 104234 0 0 /ticket/checkTicketElapsedTime/17569 3 1015 0 0 /ticket/my-ticket/16779 3 99489 0 0 /ticket/checkTicketElapsedTime/16776 1 380 0 0 /ticket/my-ticket/16420 1 33072 0 0 /ticket/my-assigned-tickets/16157 3 104224 0 0 /ticket/close-ticket/16904 1 52 0 0 /ticket/my-assigned-tickets/16205 3 104181 0 0 /ticket/close-ticket/16920 1 52 0 0 /ticket/ticketPicked/14071 1316 15780 0 0 /ticket/fetch-messages/16662 1120 24618 0 0 /ticket/ticketPicked/16954 319 3839 0 0 /ticket/checkTicketElapsedTime/16730 2 660 0 0 /user/233 3 114 0 0 /ticket/checkTicketElapsedTime/16252 1 325 0 0 /ticket/ticketPicked/17477 10 130 0 0 /ticket/ticketPicked/17495 7 102 0 0 /ticket/ticketPicked/15499 4789 57480 0 0 /ticket/fetch-messages/16614 23 506 0 0 /ticket/ticketPicked/15502 219 2637 0 0 /ticket/ticketPicked/17633 1732 20781 0 0 /ticket/ticketPicked/16716 9 120 0 0 /ticket/my-ticket/15366 1 31609 0 0 /ticket/fetch-messages/17522 727 15972 0 0 /ticket/close-ticket/17421 1 52 0 0 /ticket/close-ticket/17068 1 52 0 0 /ticket/fetch-messages/17410 42 858 0 0 /ticket/my-ticket/15525 1 33074 0 0 /ticket/close-ticket/16206 1 52 0 0 /ticket/ticketPicked/15442 10 138 0 0 /ticket/fetch-messages/16984 14621 322402 0 0 /ticket/my-ticket/16788 1 33096 0 0 /users/getUserAbility/19736 2 3689 0 0 /ticket/my-ticket/17142 1 31589 0 0 /ticket/fetch-messages/15534 514 11286 0 0 /ticket/my-ticket/17468 2 66442 0 0 /ticket/ticketPicked/16098 9 108 0 0 /ticket/my-ticket/17412 1 33078 0 0 /ticket/my-assigned-tickets/16289 2 69424 0 0 /ticket/close-ticket/17582 1 52 0 0 /ticket/ticketClosed/15518 11 201 0 0 /ticket/checkTicketElapsedTime/16050 1 324 0 0 /ticket/close-ticket/16662 1 52 0 0 /ticket/fetch-messages/17397 18 374 0 0 /ticket/my-ticket/17203 1 33079 0 0 /ticket/ticketPicked/17341 4 57 0 0 /ticket/fetch-messages/16721 6340 2140722 0 0 /ticket/checkTicketElapsedTime/15445 1 327 0 0 /ticket/my-ticket/15232 1 33074 0 0 /ticket/close-ticket/16511 1 52 0 0 /ticket/my-ticket/16299 1 33097 0 0 /ticket/ticketClosed/16438 4 48 0 0 /ticket/my-assigned-tickets/15251 3 104210 0 0 /ticket/fetch-messages/17553 32 682 0 0 /ticket/close-ticket/16595 1 52 0 0 /ticket/ticketClosed/17348 88 1101 0 0 /ticket/ticketPicked/16387 10 138 0 0 /ticket/checkTicketElapsedTime/16546 1 320 0 0 /ticket/ticketPicked/17411 7 106 0 0 /user/3 2 72 0 0 /ticket/ticketPicked/17088 26 324 0 0 /ticket/fetch-messages/17637 35 748 0 0 /ticket/checkTicketElapsedTime/17488 1 373 0 0 /ticket/checkTicketElapsedTime/16949 1 332 0 0 /ticket/ticketClosed/16555 3 24 0 0 /ticket/ticketClosed/17079 2 24 0 0 /ticket/close-ticket/16347 1 52 0 0 /ticket/my-assigned-tickets/17005 3 104211 0 0 /ticket/my-ticket/15045 1 33150 0 0 /ticket/my-assigned-tickets/16955 3 104166 0 0 /ticket/my-assigned-tickets/17608 2 69316 0 0 /ticket/update/16079 1 58 0 0 /ticket/close-ticket/17524 1 52 0 0 /ticket/ticketPicked/15911 8 114 0 0 /ticket/ticketClosed/15833 18 216 0 0 /ticket/close-ticket/17177 1 52 0 0 /ticket/my-ticket/16171 2 66164 0 0 /ticket/checkTicketElapsedTime/16689 1 326 0 0 /ticket/my-ticket/16128 1 33072 0 0 /ticket/my-assigned-tickets/15473 3 104197 0 0 /ticket/update/15237 1 58 0 0 /ticket/fetch-messages/16722 5732 126060 0 0 /ticket/my-ticket/16604 1 33080 0 0 /ticket/my-assigned-tickets/17355 3 104191 0 0 /ticket/my-ticket/15649 2 66224 0 0 /ticket/checkTicketElapsedTime/16447 1 314 0 0 /ticket/ticketClosed/16663 1 12 0 0 /ticket/fetch-messages/15553 2920 72975 0 0 /ticket/ticketClosed/17482 3 24 0 0 /ticket/my-ticket/17006 1 33101 0 0 /ticket/ticketClosed/16918 4 36 0 0 /sla/getSLAperCategory/205 3 666 0 0 /ticket/ticketClosed/17612 5 60 0 0 /ticket/fetch-messages/16519 8281 182182 0 0 /ticket/ticketPicked/16429 174 2094 0 0 /ticket/fetch-messages/16385 429 9438 0 0 /ticket/checkTicketElapsedTime/16685 1 321 0 0 /ticket/ticketClosed/15203 28 324 0 0 /ticket/my-ticket/16853 1 33235 0 0 /ticket/my-assigned-tickets/16178 3 104212 0 0 /ticket/close-ticket/15716 1 52 0 0 /ticket/close-ticket/15617 1 52 0 0 /ticket/my-ticket/17160 2 66116 0 0 /ticket/ticketPicked/16525 10 129 0 0 /ticket/close-ticket/17266 1 52 0 0 /ticket/my-ticket/16439 1 33093 0 0 /ticket/fetch-messages/15818 94 2068 0 0 /ticket/my-ticket/15492 2 66138 0 0 /ticket/fetch-messages/17468 28015 4758592 1 2 /ticket/ticketPicked/17397 8 95 0 0 /ticket/checkTicketElapsedTime/15585 1 322 0 0 /ticket/ticketClosed/17370 10 161 0 0 /ticket/fetch-messages/15111 18 396 0 0 /ticket/ticketPicked/15892 9 126 0 0 /ticket/my-assigned-tickets/16638 3 104106 0 0 /ticket/ticketPicked/15974 29 432 0 0 /ticket/my-assigned-tickets/15840 3 104144 0 0 /ticket/checkTicketElapsedTime/17209 1 330 0 0 /ticket/ticketPicked/15699 5 69 0 0 /ticket/close-ticket/17426 1 52 0 0 /ticket/my-assigned-tickets/15920 2 69684 0 0 /ticket/ticketClosed/16044 4 48 0 0 /ticket/ticketClosed/16855 116 1380 0 0 /ticket/close-ticket/16539 1 52 0 0 /ticket/my-ticket/17337 1 33059 0 0 /ticket/ticketPicked/15874 118 1416 0 0 /ticket/ticketClosed/15249 3 24 0 0 /ticket/close-ticket/15680 1 52 0 0 /ticket/checkTicketElapsedTime/16876 2 671 0 0 /ticket/ticketClosed/17608 2 24 0 0 /ticket/ticketPicked/15721 1208 14520 0 0 /ticket/ticketPicked/16146 3262 39156 0 0 /ticket/ticketClosed/16835 3 24 0 0 /ticket/fetch-messages/17179 30 484 0 0 /ticket/fetch-messages/15940 23 506 0 0 /ticket/my-assigned-tickets/15968 3 104296 0 0 /ticket/fetch-messages/17369 91 2002 0 0 /ticket/my-assigned-tickets/16457 3 104271 0 0 /ticket/ticketPicked/15247 7 71 0 0 /ticket/fetch-messages/16586 97 2112 0 0 /ticket/ticketClosed/15601 1 12 0 0 /ticket/my-ticket/15413 1 33111 0 0 /ticket/ticketPicked/15933 7 94 0 0 /ticket/checkTicketElapsedTime/16873 2 664 0 0 /ticket/ticketPicked/17112 803 9640 0 0 /ticket/fetch-messages/15498 35 770 0 0 /ticket/fetch-messages/16766 25 600 0 0 /ticket/my-ticket/17194 1 33075 0 0 /ticket/close-ticket/17170 1 52 0 0 /ticket/my-assigned-tickets/16558 3 104117 0 0 /ticket/close-ticket/15401 1 52 0 0 /ticket/my-assigned-tickets/17640 3 104249 0 0 /ticket/ticketClosed/16465 42 551 0 0 /ticket/ticketPicked/17663 9 114 0 0 /ticket/fetch-messages/15930 15 330 0 0 /ticket/my-ticket/17233 1 33064 0 0 /ticket/ticketPicked/16733 20 238 0 0 /ticket/ticketPicked/15566 9 132 0 0 /ticket/close-ticket/17703 1 52 0 0 /ticket/ticketClosed/17605 2 24 0 0 /ticket/my-ticket/17554 1 33134 0 0 /ticket/transfer-ticket/17013 1 21 0 0 /ticket/fetch-messages/17356 555 154338 0 0 /ticket/ticketClosed/17174 1 12 0 0 /ticket/ticketPicked/17132 9 114 0 0 /ticket/ticketPicked/16591 6 90 0 0 /ticket/close-ticket/16328 1 52 0 0 /ticket/my-ticket/15202 2 66442 0 0 /ticket/close-ticket/15535 1 52 0 0 /ticket/close-ticket/17201 1 52 0 0 /ticket/ticketPicked/17358 126 1500 0 0 /ticket/ticketClosed/16424 8 141 0 0 /ticket/close-ticket/17615 1 52 0 0 /ticket/ticketPicked/16246 454 5468 0 0 /ticket/fetch-messages/15562 42 924 0 0 /user/1922 1 38 0 0 /ticket/update/15687 1 58 0 0 /ticket/my-assigned-tickets/15702 3 104476 0 0 /ticket/ticketClosed/15405 6 60 0 0 /ticket/ticketClosed/15954 3 24 0 0 /ticket/checkTicketElapsedTime/17492 1 332 0 0 /ticket/checkTicketElapsedTime/17379 2 674 0 0 /ticket/ticketClosed/17238 116 1392 0 0 /ticket/fetch-messages/16147 5664 124608 0 0 /ticket/ticketClosed/16882 12572 150864 0 0 /ticket/checkTicketElapsedTime/16139 2 660 0 0 /ticket/fetch-messages/17277 32861 800834 0 0 /ticket/checkTicketElapsedTime/16564 2 691 0 0 /ticket/close-ticket/16730 1 52 0 0 /ticket/checkTicketElapsedTime/15901 1 386 0 0 /ticket/ticketClosed/16055 4 48 0 0 /ticket/fetch-messages/16843 225 4928 0 0 /ticket/close-ticket/15488 1 52 0 0 /ticket/ticketPicked/15291 1077 12951 0 0 /ticket/my-assigned-tickets/16929 3 104269 0 0 /ticket/close-ticket/15257 1 52 0 0 /ticket/checkTicketElapsedTime/16743 2 681 0 0 /ticket/checkTicketElapsedTime/15647 1 376 0 0 /ticket/ticketPicked/15931 6750 80994 0 0 /ticket/ticketClosed/17018 20271 243293 0 0 /ticket/fetch-messages/16486 1194 26224 0 0 /ticket/ticketPicked/17249 3153 37880 0 0 /ticket/my-assigned-tickets/17314 3 104339 0 0 /ticket/close-ticket/17472 1 52 0 0 /ticket/checkTicketElapsedTime/16232 1 326 0 0 /ticket/my-assigned-tickets/17599 3 104252 0 0 /ticket/update/16837 1 58 0 0 /ticket/close-ticket/17594 1 52 0 0 /ticket/fetch-messages/15911 45 968 0 0 /ticket/fetch-messages/15690 36 792 0 0 /ticket/checkTicketElapsedTime/16439 1 386 0 0 /ticket/ticketPicked/16655 2389 28668 0 0 /ticket/ticketClosed/15864 3 24 0 0 /ticket/my-ticket/17493 1 33090 0 0 /ticket/my-ticket/17575 1 33137 0 0 /ticket/my-ticket/15444 1 33112 0 0 /ticket/ticketPicked/17056 13 166 0 0 /ticket/close-ticket/15844 1 52 0 0 /ticket/fetch-messages/17626 24 506 0 0 /ticket/close-ticket/17674 1 52 0 0 /ticket/fetch-messages/15307 2860 62876 0 0 /ticket/my-ticket/16409 1 33092 0 0 /ticket/fetch-messages/17104 165 3630 0 0 /ticket/my-assigned-tickets/16365 3 104368 0 0 /ticket/my-ticket/15461 2 66551 0 0 /ticket/ticketClosed/17201 2 24 0 0 /ticket/ticketPicked/16581 8 102 0 0 /ticket/my-assigned-tickets/15167 2 69359 0 0 /ticket/ticketPicked/15244 888 10680 0 0 /ticket/ticketClosed/15252 8 72 0 0 /ticket/close-ticket/17500 1 52 0 0 /user/76 6 174 0 0 /ticket/checkTicketElapsedTime/16274 1 322 0 0 /ticket/checkTicketElapsedTime/17263 1 323 0 0 /ticket/ticketClosed/16551 155 1884 0 0 /ticket/ticketClosed/17007 2 24 0 0 /ticket/close-ticket/16063 1 52 0 0 /ticket/fetch-messages/17334 34 726 0 0 /ticket/checkTicketElapsedTime/17286 2 661 0 0 /ticket/ticketPicked/16688 7 78 0 0 /ticket/fetch-messages/16981 29 616 0 0 /ticket/ticketClosed/16689 6 72 0 0 /ticket/close-ticket/16456 1 52 0 0 /ticket/close-ticket/16398 1 52 0 0 /ticket/my-ticket/17307 1 33071 0 0 /ticket/ticketClosed/16681 3 24 0 0 /ticket/fetch-messages/15493 249 5456 0 0 /ticket/my-ticket/16988 2 66212 0 0 /ticket/fetch-messages/17169 19 330 0 0 /ticket/checkTicketElapsedTime/15671 1 329 0 0 /user/185 4 152 0 0 /ticket/my-ticket/15865 1 33102 0 0 /user/19369 1 38 0 0 /ticket/my-assigned-tickets/15611 3 104168 0 0 /ticket/my-ticket/16979 1 33103 0 0 /ticket/checkTicketElapsedTime/15524 2 671 0 0 /ticket/checkTicketElapsedTime/15735 2 778 0 0 /ticket/ticketClosed/17222 5 105 0 0 /category 3 71377 0 0 /ticket/ticketPicked/15231 6 90 0 0 /ticket/my-ticket/16157 1 33100 0 0 /ticket/close-ticket/15222 1 52 0 0 /ticket/ticketClosed/16352 5 48 0 0 /ticket/my-assigned-tickets/17536 3 104145 0 0 /ticket/update/16748 1 58 0 0 /ticket/ticketPicked/15806 32 388 0 0 /ticket/my-ticket/16634 1 33115 0 0 /ticket/my-ticket/16682 1 33096 0 0 /ticket/my-ticket/16597 1 33061 0 0 /ticket/fetch-messages/17457 37153 928750 0 0 /ticket/ticketClosed/15723 10 225 0 0 /ticket/my-assigned-tickets/17674 3 104372 0 0 /ticket/checkTicketElapsedTime/15312 1 341 0 0 /ticket/ticketClosed/16989 8 84 0 0 /ticket/close-ticket/15313 1 52 0 0 /ticket/ticketPicked/16160 11 141 0 0 /ticket/checkTicketElapsedTime/16165 1 324 0 0 /ticket/fetch-messages/16485 45 968 0 0 /ticket/ticketPicked/17071 7 82 0 0 /ticket/ticketPicked/15814 54 657 0 0 /ticket/my-ticket/17036 1 33112 0 0 /ticket/checkTicketElapsedTime/15310 2 696 0 0 /users-list/19744 1 40414 0 0 /ticket/close-ticket/15281 1 52 0 0 /user/4580 1 38 0 0 /ticket/ticketClosed/15883 3 24 0 0 /ticket/ticketClosed/17589 83 984 0 0 /ticket/ticketPicked/16742 80 966 0 0 /ticket/close-ticket/16018 1 52 0 0 /ticket/my-assigned-tickets/17087 2 69355 0 0 /ticket/fetch-messages/15748 135 2948 0 0 /ticket/my-ticket/16298 1 33098 0 0 /ticket/ticketPicked/16465 785 9480 0 0 /ticket/ticketClosed/17704 2 12 0 0 /ticket/checkTicketElapsedTime/17591 1 325 0 0 /ticket/my-ticket/16367 1 33097 0 0 /ticket/ticketClosed/15637 2 24 0 0 /ticket/fetch-messages/17337 197 4334 0 0 /ticket/fetch-messages/16349 56 1210 0 0 /ticket/checkTicketElapsedTime/15540 1 373 0 0 /ticket/my-ticket/15960 1 33107 0 0 /ticket/ticketPicked/16072 18 234 0 0 /ticket/my-assigned-tickets/15851 2 69372 0 0 /ticket/my-assigned-tickets/16653 2 69356 0 0 /ticket/ticketPicked/16930 9 105 0 0 /ticket/ticketPicked/17476 8 102 0 0 /ticket/update/17596 1 58 0 0 /ticket/fetch-messages/15666 30 638 0 0 /ticket/checkTicketElapsedTime/15375 1 346 0 0 /ticket/my-ticket/16130 1 33070 0 0 /ticket/close-ticket/17098 1 52 0 0 /ticket/close-ticket/16011 1 52 0 0 /ticket/close-ticket/16288 1 52 0 0 /ticket/my-ticket/16789 1 33107 0 0 /ticket/my-ticket/15794 1 33081 0 0 /ticket/fetch-messages/16451 42 880 0 0 /ticket/checkTicketElapsedTime/16265 2 674 0 0 /ticket/my-ticket/17469 1 33049 0 0 /ticket/ticketPicked/17196 817 9804 0 0 /roles/assignment/19762 2 95341 0 0 /ticket/ticketClosed/15918 14 168 0 0 /ticket/my-ticket/16778 1 33069 0 0 /ticket/ticketPicked/15534 16 203 0 0 /ticket/my-ticket/16846 1 33091 0 0 /ticket/my-assigned-tickets/15998 3 104192 0 0 /ticket/close-ticket/17613 1 52 0 0 /ticket/my-ticket/16721 5 166165 0 0 /ticket/checkTicketElapsedTime/16214 2 649 0 0 /ticket/my-assigned-tickets/15209 3 104272 0 0 /ticket/ticketClosed/17103 3 36 0 0 /ticket/fetch-messages/16026 68 1452 0 0 /ticket/my-ticket/15610 1 33075 0 0 /ticket/checkTicketElapsedTime/16191 1 324 0 0 /ticket/checkTicketElapsedTime/17028 2 662 0 0 /ticket/ticketPicked/16671 245 2962 0 0 /ticket/my-assigned-tickets/16126 2 69332 0 0 /ticket/ticketPicked/16565 24 306 0 0 /ticket/ticketPicked/17571 10 106 0 0 /ticket/checkTicketElapsedTime/15813 2 774 0 0 /ticket/close-ticket/16587 1 52 0 0 /ticket/ticketPicked/15831 11 150 0 0 /ticket/checkTicketElapsedTime/15562 1 325 0 0 /ticket/ticketClosed/17722 4 36 0 0 /ticket/ticketPicked/17639 13 174 0 0 /ticket/checkTicketElapsedTime/15211 1 318 0 0 /ticket/my-ticket/15274 1 33127 0 0 /ticket/checkTicketElapsedTime/17275 1 316 0 0 /ticket/checkTicketElapsedTime/17225 2 669 0 0 /ticket/ticketClosed/15250 3 24 0 0 /ticket/fetch-messages/15865 42 1000 0 0 /ticket/close-ticket/16533 1 52 0 0 /ticket/ticketClosed/16192 5 60 0 0 /sla/getSLAperCategory/132 1 216 0 0 /ticket/ticketPicked/17219 1363 16344 0 0 /ticket/close-ticket/15712 1 52 0 0 /ticket/checkTicketElapsedTime/16466 2 688 0 0 /ticket/my-assigned-tickets/15858 3 104251 0 0 /ticket/ticketPicked/15763 86 1050 0 0 /ticket/my-assigned-tickets/15906 3 104288 0 0 /ticket/fetch-messages/17181 7928 174416 0 0 /ticket/ticketPicked/16736 12 150 0 0 /ticket/fetch-messages/16041 11500 252956 0 0 /sla/getSLAperCategory/153 3 636 0 0 /ticket/close-ticket/15835 1 52 0 0 /ticket/ticketPicked/16176 62 762 0 0 /ticket/close-ticket/15834 1 52 0 0 /ticket/fetch-messages/15695 36 792 0 0 /ticket/my-assigned-tickets/16717 3 104143 0 0 /ticket/close-ticket/16668 1 52 0 0 /ticket/ticketPicked/15452 9 114 0 0 /ticket/ticketPicked/17207 458 5532 0 0 /ticket/my-assigned-tickets/16934 3 104193 0 0 /ticket/close-ticket/16989 1 52 0 0 /ticket/fetch-messages/16200 114102 2523282 1 1 /ticket/ticketClosed/17476 3 24 0 0 /ticket/fetch-messages/17290 28 572 0 0 /ticket/my-assigned-tickets/17287 3 104164 0 0 /ticket/ticketPicked/17198 30926 371132 0 0 /ticket/fetch-messages/15273 2758 64761 0 0 /ticket/my-ticket/15942 1 33104 0 0 /ticket/checkTicketElapsedTime/17318 2 676 0 0 /ticket/fetch-messages/16373 2723 59906 0 0 /ticket/ticketPicked/15447 15 202 0 0 /ticket/close-ticket/15464 1 52 0 0 /ticket/fetch-messages/16823 21 399 0 0 /ticket/ticketPicked/17115 11 138 0 0 /ticket/close-ticket/17126 1 52 0 0 /ticket/my-ticket/14096 1 33174 0 0 /ticket/my-ticket/16181 1 33122 0 0 /ticket/checkTicketElapsedTime/15778 2 772 0 0 /ticket/fetch-messages/15707 36 770 0 0 /ticket/ticketPicked/17489 2682 32205 0 0 /ticket/fetch-messages/16095 29851 1065726 0 0 /ticket/my-ticket/17714 1 31728 0 0 /ticket/fetch-messages/16083 18589 408914 0 0 /roles/assignment/19740 3 143037 0 0 /ticket/my-ticket/16438 1 33089 0 0 /ticket/ticketClosed/17333 2 24 0 0 /ticket/my-assigned-tickets/15672 2 69475 0 0 /ticket/my-ticket/16129 6 200355 0 0 /ticket/my-assigned-tickets/15749 3 104155 0 0 /ticket/my-assigned-tickets/16609 3 104243 0 0 /ticket/fetch-messages/15445 962 23650 0 0 /ticket/fetch-messages/16929 57 1155 0 0 /ticket/checkTicketElapsedTime/16572 1 387 0 0 /ticket/my-ticket/15255 1 33121 0 0 /ticket/my-ticket/17690 1 33235 0 0 /ticket/my-ticket/15648 1 33106 0 0 /ticket/ticketPicked/16333 33 402 0 0 /ticket/my-assigned-tickets/17405 3 104230 0 0 /ticket/close-ticket/16105 1 52 0 0 /ticket/checkTicketElapsedTime/17568 1 320 0 0 /ticket/fetch-messages/17302 109 2376 0 0 /ticket/checkTicketElapsedTime/15372 2 672 0 0 /ticket/ticketClosed/15483 2 24 0 0 /ticket/ticketClosed/15667 11 180 0 0 /ticket/fetch-messages/17533 45 902 0 0 /ticket/my-assigned-tickets/17685 2 69330 0 0 /ticket/my-assigned-tickets/17249 3 104302 0 0 /ticket/checkTicketElapsedTime/15698 1 330 0 0 /ticket/fetch-messages/17150 25 506 0 0 /ticket/ticketPicked/16622 129 1557 0 0 /ticket/checkTicketElapsedTime/16135 1 324 0 0 /ticket/ticketClosed/13108 53462 641532 0 0 /ticket/fetch-messages/16184 262 5742 0 0 /ticket/ticketPicked/16964 8 105 0 0 /ticket/fetch-messages/17503 71 1496 0 0 /ticket/checkTicketElapsedTime/17048 1 327 0 0 /ticket/fetch-messages/13119 45 968 0 0 /ticket/my-ticket/17664 1 33101 0 0 /ticket/ticketPicked/16503 131 1584 0 0 /ticket/ticketClosed/16372 4 48 0 0 /ticket/fetch-messages/17546 151 3278 0 0 /ticket/checkTicketElapsedTime/15952 1 317 0 0 /ticket/my-ticket/17641 1 33100 0 0 /ticket/fetch-messages/17316 27 550 0 0 /ticket/fetch-messages/16561 59 1188 0 0 /ticket/fetch-messages/16505 25 550 0 0 /ticket/fetch-messages/16565 209 4598 0 0 /ticket/my-assigned-tickets/17731 2 69366 0 0 /ticket/ticketClosed/16979 2 24 0 0 /ticket/checkTicketElapsedTime/16970 1 317 0 0 /ticket/fetch-messages/16617 229 5038 0 0 /ticket/my-ticket/17350 1 31683 0 0 /ticket/checkTicketElapsedTime/15704 1 337 0 0 /ticket/my-ticket/16066 1 33072 0 0 /ticket/my-assigned-tickets/17173 3 104303 0 0 /ticket/my-assigned-tickets/16327 3 104171 0 0 /ticket/ticketPicked/17264 14 165 0 0 /ticket/close-ticket/16889 1 52 0 0 /ticket/checkTicketElapsedTime/16638 1 323 0 0 /ticket/close-ticket/17499 1 52 0 0 /ticket/my-assigned-tickets/17326 3 104285 0 0 /ticket/fetch-messages/16336 12381 297144 1 1 /ticket/my-assigned-tickets/16199 2 69622 0 0 /ticket/update/15992 1 58 0 0 /ticket/checkTicketElapsedTime/16736 1 318 0 0 /ticket/ticketPicked/17710 4 56 0 0 /ticket/fetch-messages/15310 1027 50075 0 0 /ticket/ticketClosed/15388 11 132 0 0 /ticket/ticketPicked/15578 10 138 0 0 /ticket/my-assigned-tickets/15236 2 69346 0 0 /ticket/fetch-messages/16635 1152 26424 0 0 /ticket/close-ticket/17002 1 52 0 0 /ticket/ticketClosed/16785 1649 19776 0 0 /ticket/my-ticket/17516 1 33086 0 0 /ticket/ticketPicked/15813 1528 18408 0 0 /ticket/close-ticket/16013 1 52 0 0 /ticket/checkTicketElapsedTime/15793 1 337 0 0 /ticket/fetch-messages/17385 25728 612010 0 1 /ticket/ticketClosed/15389 31 372 0 0 /ticket/ticketClosed/17192 1 12 0 0 /ticket/ticketClosed/17095 130 1560 0 0 /ticket/checkTicketElapsedTime/16356 1 327 0 0 /ticket/checkTicketElapsedTime/15427 1 377 0 0 /ticket/fetch-messages/15613 13 286 0 0 /ticket/fetch-messages/15331 73 1540 0 0 /ticket/close-ticket/15207 1 52 0 0 /ticket/my-ticket/16211 2 66463 0 0 /ticket/ticketClosed/15800 73 876 0 0 /ticket/close-ticket/15862 1 52 0 0 /ticket/fetch-messages/17458 33 616 0 0 /ticket/ticketClosed/17617 3 36 0 0 /ticket/close-ticket/15849 1 52 0 0 /ticket/ticketClosed/15987 3 24 0 0 /ticket/ticketPicked/14645 1 23 0 0 /ticket/my-ticket/16623 1 33081 0 0 /ticket/fetch-messages/17132 51 1056 0 0 /ticket/ticketPicked/17268 11 129 0 0 /ticket/my-assigned-tickets/15741 3 104188 0 0 /ticket/my-ticket/15742 1 33076 0 0 /ticket/ticketPicked/17118 57 702 0 0 /ticket/ticketPicked/16020 7 94 0 0 /ticket/ticketPicked/16236 20 258 0 0 /ticket/update/16803 1 58 0 0 /ticket/fetch-messages/14199 33 726 0 0 /ticket/my-ticket/16100 1 33067 0 0 /ticket/ticketClosed/15978 382 4572 0 0 /users-list/19303 8 319445 0 0 /ticket/checkTicketElapsedTime/16161 1 317 0 0 /ticket/ticketClosed/15712 3 24 0 0 /ticket/ticketClosed/17466 3 36 0 0 /ticket/ticketClosed/15694 4 48 0 0 /ticket/fetch-messages/16953 56 1264 0 0 /ticket/fetch-messages/15817 107 2354 0 0 /ticket/my-ticket/15156 1 33182 0 0 /ticket/ticketClosed/11616 2 62 0 0 /ticket/update/16761 1 58 0 0 /ticket/close-ticket/16770 1 52 0 0 /ticket/close-ticket/15186 1 52 0 0 /ticket/my-assigned-tickets/17193 1 34827 0 0 /ticket/close-ticket/16223 1 52 0 0 /reports/ticketExecutiveReport 10 122995 0 0 /ticket/fetch-messages/17534 32 660 0 0 /ticket/my-ticket/17585 1 33090 0 0 /ticket/fetch-messages/17320 190 7438 0 0 /ticket/ticketPicked/17344 44 538 0 0 /ticket/fetch-messages/16274 16 264 0 0 /ticket/ticketPicked/15194 9 132 0 0 /ticket/ticketPicked/15283 5 69 0 0 /ticket/ticketClosed/17415 4 36 0 0 /ticket/my-ticket/17224 2 66489 0 0 /ticket/my-ticket/16921 1 33099 0 0 /ticket/my-assigned-tickets/15256 3 104154 0 0 /ticket/my-ticket/16978 1 33073 0 0 /ticket/ticketPicked/15411 495 5940 0 0 /ticket/ticketClosed/17581 9 108 0 0 /users-list/19778 1 40901 0 0 /ticket/ticketPicked/16498 8078 96990 0 0 /ticket/my-ticket/15596 1 33067 0 0 /ticket/ticketPicked/16607 179 2157 0 0 /ticket/update/15121 1 58 0 0 /ticket/my-ticket/16345 1 33083 0 0 /ticket/ticketClosed/17717 3 36 0 0 /ticket/fetch-messages/15626 955 21273 0 0 /ticket/my-ticket/16263 3 99477 0 0 /ticket/fetch-messages/17452 20327 447197 0 0 /ticket/my-assigned-tickets/16797 3 104791 0 0 /user/19321 1 38 0 0 /ticket/fetch-messages/16556 3722 81884 0 0 /ticket/fetch-messages/16456 37 792 0 0 /user/19303 13 494 0 1 /ticket/update/16653 1 58 0 0 /ticket/fetch-messages/15965 39 814 0 0 /ticket/ticketPicked/15185 8 102 0 0 /ticket/close-ticket/15878 1 52 0 0 /ticket/checkTicketElapsedTime/16151 1 345 0 0 /ticket/ticketClosed/16750 616 7392 0 0 /ticket/close-ticket/17111 1 52 0 0 /ticket/my-ticket/15994 1 33129 0 0 /user/1296 1 38 0 0 /ticket/ticketClosed/17460 3 36 0 0 /ticket/close-ticket/17168 1 52 0 0 /ticket/my-assigned-tickets/16451 3 104148 0 0 /ticket/my-ticket/16989 2 66529 0 0 /ticket/my-assigned-tickets/16040 3 104088 0 0 /ticket/close-ticket/15623 1 52 0 0 /ticket/ticketClosed/16369 3 24 0 0 /ticket/checkTicketElapsedTime/16715 1 319 0 0 /ticket/close-ticket/16650 1 52 0 0 /ticket/my-ticket/15760 1 33103 0 0 /ticket/ticketClosed/15889 4 48 0 0 /ticket/my-ticket/16408 1 33105 0 0 /ticket/fetch-messages/17221 7290 2676018 0 0 /ticket/checkTicketElapsedTime/16804 1 376 0 0 /ticket/close-ticket/17358 1 52 0 0 /ticket/my-ticket/16672 1 33062 0 0 /ticket/close-ticket/15775 1 52 0 0 /ticket/fetch-messages/15276 344 7518 0 0 /ticket/fetch-messages/16902 6432 148988 0 0 /ticket/ticketClosed/16022 5 48 0 0 /ticket/ticketPicked/16686 6923 83103 0 0 /ticket/checkTicketElapsedTime/16000 2 662 0 0 /ticket/my-assigned-tickets/15931 3 104213 0 0 /ticket/close-ticket/16493 1 52 0 0 /ticket/my-assigned-tickets/17423 3 104181 0 0 /ticket/my-ticket/15837 1 33082 0 0 /ticket/my-assigned-tickets/16730 3 104888 0 0 /ticket/ticketClosed/16218 2 24 0 0 /ticket/ticketPicked/17565 71 849 0 0 /ticket/fetch-messages/17362 119 2618 0 0 /ticket/close-ticket/17504 1 52 0 0 /ticket/fetch-messages/16634 2062 252496 0 0 /ticket/ticketClosed/16086 10753 129122 0 0 /ticket/ticketClosed/16949 5 60 0 0 /ticket/close-ticket/16101 1 52 0 0 /ticket/ticketClosed/16199 40 480 0 0 /ticket/ticketPicked/16845 9 106 0 0 /ticket/ticketClosed/16733 2 24 0 0 /dealers/getDealersPerCompany/24 1 64 0 0 /ticket/fetch-messages/15128 14 308 0 0 /ticket/fetch-messages/15589 109 2376 0 0 /ticket/my-assigned-tickets/16847 3 104300 0 0 /ticket/checkTicketElapsedTime/16710 1 319 0 0 /ticket/close-ticket/15841 1 52 0 0 /ticket/fetch-messages/16063 21287 468270 0 0 /ticket/close-ticket/16040 1 52 0 0 /roles/assignment/19728 2 95347 0 0 /ticket/close-ticket/16461 1 52 0 0 /ticket/my-ticket/15955 1 33122 0 0 /ticket/fetch-messages/16423 3120 801031 0 1 /ticket/checkTicketElapsedTime/17486 1 381 0 0 /ticket/ticketClosed/15941 3 36 0 0 /ticket/fetch-messages/16670 3899 85690 0 0 /ticket/my-ticket/17184 1 33092 0 0 /ticket/ticketPicked/16426 509 6126 0 0 /ticket/fetch-messages/17053 441 10975 0 0 /ticket/ticketPicked/15396 16 202 0 0 /ticket/close-ticket/16897 1 52 0 0 /ticket/ticketPicked/17190 1349 16191 0 0 /ticket/my-ticket/15620 1 33080 0 0 /ticket/my-assigned-tickets/15334 2 69388 0 0 /ticket/ticketClosed/16473 845 10162 0 0 /ticket/my-ticket/17132 1 33110 0 0 /ticket/close-ticket/16209 1 52 0 0 /ticket/my-ticket/16711 8 265384 0 0 /ticket/ticketPicked/16462 1937 23229 0 0 /ticket/ticketClosed/16080 1348 16201 0 0 /ticket/ticketPicked/16308 86 1038 0 0 /ticket/my-assigned-tickets/15518 2 69449 0 0 /ticket/checkTicketElapsedTime/17211 1 380 0 0 /ticket/checkTicketElapsedTime/14996 1 329 0 0 /ticket/ticketClosed/17481 3 24 0 0 /ticket/ticketPicked/16546 4 66 0 0 /ticket/ticketClosed/17529 3 36 0 0 /ticket/update/15546 1 58 0 0 /ticket/my-assigned-tickets/17261 3 104225 0 0 /ticket/close-ticket/16658 1 52 0 0 /ticket/checkTicketElapsedTime/16588 2 650 0 0 /ticket/ticketPicked/15489 769 9252 0 0 /ticket/ticketClosed/17232 1 12 0 0 /ticket/my-assigned-tickets/16523 2 69366 0 0 /ticket/ticketClosed/16706 3 36 0 0 /ticket/my-ticket/15242 1 31608 0 0 /ticket/close-ticket/15229 1 52 0 0 /sla/getSLAperCategory/126 2 428 0 0 /ticket/update/16938 1 58 0 0 /ticket/ticketClosed/16463 831 9997 0 0 /ticket/ticketPicked/15752 137 1662 0 0 /ticket/checkTicketElapsedTime/15992 1 400 0 0 /ticket/fetch-messages/15649 995 21868 0 0 /ticket/ticketPicked/17469 17772 213249 0 0 /ticket/ticketClosed/16171 5 70 0 0 /ticket/fetch-messages/17693 2 44 0 0 /ticket/fetch-messages/16376 12705 279537 0 0 /ticket/my-assigned-tickets/16333 3 104242 0 0 /ticket/my-assigned-tickets/17439 2 69375 0 0 /ticket/ticketClosed/15322 10 120 0 0 /ticket/ticketPicked/17625 33192 398337 0 0 /ticket/fetch-messages/16086 12349 2485691 0 0 /ticket/ticketClosed/16058 1 12 0 0 /ticket/ticketClosed/15586 3 24 0 0 /ticket/checkTicketElapsedTime/17025 1 392 0 0 /ticket/my-ticket/15974 2 63519 0 0 /ticket/ticketPicked/17290 7 94 0 0 /ticket/checkTicketElapsedTime/15549 1 383 0 0 /ticket/ticketClosed/15358 650 7800 0 0 /ticket/my-assigned-tickets/17271 3 104146 0 0 /ticket/fetch-messages/15361 43 924 0 0 /ticket/my-assigned-tickets/15407 3 104113 0 0 /ticket/checkTicketElapsedTime/15824 3 1190 0 0 /sla/getSLAperCategory/114 20 4300 0 0 /ticket/fetch-messages/16150 30 700 0 0 /ticket/ticketPicked/17158 4752 57048 0 0 /ticket/checkTicketElapsedTime/15413 1 401 0 0 /ticket/my-ticket/16692 1 31599 0 0 /ticket/my-ticket/16587 1 33101 0 0 /ticket/my-ticket/17724 2 66504 0 0 /ticket/my-ticket/15639 2 66194 0 0 /ticket/fetch-messages/16438 87 1892 0 0 /ticket/fetch-messages/15468 338 7436 0 0 /ticket/ticketClosed/17303 3 36 0 0 /ticket/fetch-messages/17172 22 352 0 0 /ticket/ticketPicked/16998 1423 17076 0 0 /ticket/my-assigned-tickets/16070 3 104195 0 0 /ticket/my-assigned-tickets/17348 3 104138 0 0 /ticket/my-ticket/16449 1 33086 0 0 /ticket/fetch-messages/15236 434 9526 0 0 /ticket/my-ticket/15404 1 33074 0 0 /ticket/fetch-messages/17562 3538 88425 0 0 /ticket/fetch-messages/16925 69 1386 0 0 /ticket/my-ticket/16119 1 33104 0 0 /ticket/ticketPicked/17430 8 100 0 0 /ticket/my-assigned-tickets/16597 3 104108 0 0 /ticket/checkTicketElapsedTime/15330 1 321 0 0 /ticket/ticketClosed/17084 2 24 0 0 /ticket/my-ticket/17483 1 33125 0 0 /ticket/ticketClosed/11298 1 31 0 0 /ticket/ticketClosed/16056 263 3156 0 0 /ticket/my-ticket/16763 1 33103 0 0 /ticket/my-ticket/16998 1 33109 0 0 /ticket/my-ticket/17347 1 31609 0 0 /user/4973 5 190 0 0 /ticket/my-ticket/15260 1 33105 0 0 /ticket/fetch-messages/16472 222 4862 0 0 /ticket/ticketClosed/17165 4 36 0 0 /ticket/close-ticket/16582 1 52 0 0 /ticket/my-ticket/15576 1 33071 0 0 /ticket/ticketPicked/16170 9 102 0 0 /ticket/my-assigned-tickets/15047 2 69540 0 0 /ticket/ticketPicked/15400 14 192 0 0 /ticket/ticketClosed/16972 4 36 0 0 /ticket/my-ticket/17102 2 66388 0 0 /ticket/close-ticket/16058 1 52 0 0 /ticket/my-assigned-tickets/15748 2 69349 0 0 /ticket/close-ticket/16572 1 52 0 0 /ticket/ticketPicked/16122 68 803 0 0 /ticket/checkTicketElapsedTime/16819 1 326 0 0 /ticket/close-ticket/16205 1 52 0 0 /ticket/my-ticket/16798 4 133156 0 0 /ticket/my-assigned-tickets/15465 3 104167 0 0 /ticket/fetch-messages/15342 5473 136800 0 0 /ticket/ticketClosed/15456 1 12 0 0 /ticket/fetch-messages/16176 63 1386 0 0 /ticket/ticketClosed/16381 804 9689 0 0 /ticket/my-assigned-tickets/16329 3 104213 0 0 /ticket/ticketClosed/16097 59 696 0 0 /ticket/ticketPicked/16681 124 1498 0 0 /ticket/my-assigned-tickets/16869 2 69366 0 0 /ticket/my-ticket/15294 1 33083 0 0 /ticket/my-ticket/16289 2 63280 0 0 /ticket/close-ticket/16167 1 52 0 0 /ticket/ticketClosed/15589 5 48 0 0 /ticket/checkTicketElapsedTime/15398 1 316 0 0 /ticket/ticketClosed/16155 630 7560 0 0 /ticket/ticketPicked/17125 3299 39597 0 0 /ticket/my-ticket/16963 2 66453 0 0 /ticket/close-ticket/15374 1 52 0 0 /ticket/close-ticket/17634 1 52 0 0 /ticket/ticketClosed/15683 203 2436 0 0 /ticket/close-ticket/16315 1 52 0 0 /ticket/my-ticket/17526 2 66439 0 0 /ticket/ticketClosed/16864 6 72 0 0 /ticket/close-ticket/15899 1 52 0 0 /ticket/fetch-messages/17600 146 3120 0 0 /ticket/my-assigned-tickets/16642 3 104206 0 0 /ticket/checkTicketElapsedTime/17420 1 326 0 0 /ticket/my-ticket/17243 1 33080 0 0 /ticket/ticketPicked/15972 9 130 0 0 /ticket/my-ticket/17365 1 33102 0 0 /ticket/ticketClosed/16981 2 24 0 0 /ticket/ticketPicked/17432 9 114 0 0 /ticket/close-ticket/16822 1 52 0 0 /ticket/my-assigned-tickets/15384 2 69360 0 0 /ticket/my-ticket/15807 3 99639 0 0 /ticket/ticketPicked/16407 9 114 0 0 /ticket/ticketPicked/16802 25 306 0 0 /ticket/ticketClosed/17463 2 24 0 0 /ticket/close-ticket/17621 1 52 0 0 /ticket/my-assigned-tickets/15845 3 104175 0 0 /ticket/checkTicketElapsedTime/16696 1 375 0 0 /ticket/fetch-messages/17042 7514 165286 0 0 /ticket/ticketPicked/15686 593 7128 0 0 /ticket/assigned-tickets 3428 101180281 5 0 /ticket/my-assigned-tickets/16759 3 104153 0 0 /ticket/my-assigned-tickets/15607 2 69610 0 0 /ticket/ticketClosed/16877 3 36 0 0 /ticket/my-ticket/16221 1 33100 0 0 /ticket/my-assigned-tickets/17419 3 104166 0 0 /ticket/my-assigned-tickets/15639 2 69389 0 0 /ticket/my-ticket/16278 1 33097 0 0 /ticket/ticketClosed/16561 2 12 0 0 /ticket/my-ticket/16613 1 33110 0 0 /ticket/my-assigned-tickets/17383 3 104139 0 0 /roles/assignment/1768 3 143057 0 0 /ticket/my-ticket/16352 1 33092 0 0 /ticket/fetch-messages/16482 8685 191026 0 0 /ticket/my-assigned-tickets/15360 3 104124 0 0 /ticket/ticketPicked/16869 9 117 0 0 /ticket/fetch-messages/16399 13 286 0 0 /ticket/my-ticket/15774 1 33065 0 0 /ticket/my-assigned-tickets/15779 2 69816 0 0 /ticket/ticketClosed/16827 3 24 0 0 /ticket/fetch-messages/17141 6846 1135012 0 0 /ticket/ticketClosed/17530 3 36 0 0 /ticket/ticketClosed/16672 12 132 0 0 /ticket/close-ticket/16440 1 52 0 0 /ticket/my-ticket/15482 1 31636 0 0 /ticket/checkTicketElapsedTime/16757 1 379 0 0 /ticket/my-ticket/17670 1 33104 0 0 /ticket/my-ticket/15434 1 33091 0 0 /ticket/fetch-messages/15450 38 792 0 0 /ticket/my-assigned-tickets/15978 3 104280 0 0 /ticket/my-assigned-tickets/16391 2 69316 0 0 /ticket/ticketClosed/15336 1 12 0 0 /ticket/my-assigned-tickets/15269 2 69342 0 0 /ticket/ticketClosed/17332 3 24 0 0 /ticket/my-assigned-tickets/17095 3 104471 0 0 /ticket/my-assigned-tickets/16975 3 104196 0 0 /ticket/ticketPicked/16601 2280 27369 0 0 /ticket/my-assigned-tickets/17698 2 69336 0 0 /ticket/my-ticket/17214 1 33106 0 0 /ticket/ticketPicked/16327 12 150 0 0 /ticket/my-ticket/16911 1 33105 0 0 /ticket/ticketClosed/15190 968 11604 0 1 /ticket/ticketClosed/16754 2 24 0 0 /ticket/ticketClosed/17732 51 600 0 0 /ticket/checkTicketElapsedTime/16599 1 346 0 0 /ticket/ticketClosed/16572 5 48 0 0 /ticket/my-assigned-tickets/17533 3 104202 0 0 /ticket/close-ticket/16632 1 52 0 0 /users-list/1162 1 40240 0 0 /ticket/close-ticket/14193 1 52 0 0 /ticket/fetch-messages/16219 64 1408 0 0 /ticket/close-ticket/16784 1 52 0 0 /ticket/ticketClosed/17316 4 36 0 0 /ticket/close-ticket/15236 1 52 0 0 /ticket/ticketClosed/16809 3 24 0 0 /ticket/ticketClosed/15866 2 12 0 0 /ticket/fetch-messages/15416 5497 1374278 0 0 /ticket/close-ticket/17244 1 52 0 0 /ticket/fetch-messages/15907 44 946 0 0 /ticket/my-assigned-tickets/16019 3 104306 0 0 /ticket/ticketClosed/17505 2 24 0 0 /ticket/my-assigned-tickets/16016 3 104299 0 0 /ticket/ticketPicked/15190 976 11724 0 0 /ticket/checkTicketElapsedTime/17430 1 317 0 0 /ticket/ticketClosed/15279 8 84 0 0 /ticket/close-ticket/15637 1 52 0 0 /ticket/fetch-messages/16000 6719 154986 0 0 /ticket/checkTicketElapsedTime/16827 1 322 0 0 /ticket/my-assigned-tickets/16376 2 69360 0 0 /users-list/69 1 40606 0 0 /ticket/close-ticket/15700 1 52 0 0 /ticket/my-ticket/15755 1 33066 0 0 /ticket/ticketPicked/16910 8 90 0 0 /ticket/my-assigned-tickets/16519 3 104189 0 0 /ticket/ticketClosed/17588 3 36 0 0 /ticket/checkTicketElapsedTime/15832 1 323 0 0 /ticket/fetch-messages/17720 155 3410 0 0 /ticket/fetch-messages/17059 52497 1207334 0 0 /ticket/checkTicketElapsedTime/16156 1 319 0 0 /ticket/fetch-messages/17467 118 2530 0 0 /ticket/my-ticket/17046 1 33066 0 0 /ticket/ticketPicked/16474 8 108 0 0 /ticket/fetch-messages/15517 13 312 0 0 /ticket/checkTicketElapsedTime/15466 1 318 0 0 /ticket/my-assigned-tickets/15750 2 69359 0 0 /ticket/fetch-messages/15465 21 418 0 0 /ticket/fetch-messages/16686 15421 339240 0 0 /ticket/checkTicketElapsedTime/16164 1 324 0 0 /ticket/close-ticket/16300 1 52 0 0 /ticket/close-ticket/17245 1 52 0 0 /ticket/checkTicketElapsedTime/15902 1 336 0 0 /ticket/ticketPicked/16937 278 3357 0 0 /ticket/fetch-messages/17567 1115 24508 0 0 /ticket/checkTicketElapsedTime/16049 1 344 0 0 /ticket/my-ticket/16661 1 33078 0 0 /ticket/my-ticket/15609 1 33075 0 0 /ticket/close-ticket/16009 1 52 0 0 /ticket/my-ticket/16644 1 33107 0 0 /ticket/fetch-messages/15470 155 3213 0 0 /ticket/ticketPicked/16524 240 2898 0 0 /ticket/my-assigned-tickets/14081 3 104427 0 0 /ticket/ticketPicked/16886 8 96 0 0 /user/2012 1 38 0 0 /ticket/fetch-messages/17683 15 308 0 0 /ticket/close-ticket/15962 1 52 0 0 /ticket/close-ticket/16660 1 52 0 0 /ticket/close-ticket/15903 1 52 0 0 /ticket/ticketPicked/16630 639 7686 0 0 /ticket/ticketClosed/16403 1 12 0 0 /ticket/ticketClosed/15706 747 8989 0 0 /ticket/fetch-messages/17355 37 770 0 0 /ticket/close-ticket/15249 1 52 0 0 /ticket/my-ticket/17023 1 33111 0 0 /ticket/checkTicketElapsedTime/15360 1 324 0 0 /ticket/fetch-messages/17226 1480 32560 0 0 /ticket/ticketClosed/17362 11 132 0 0 /ticket/ticketPicked/15659 14 168 0 0 /ticket/checkTicketElapsedTime/17117 1 321 0 0 /ticket/ticketPicked/17021 10 129 0 0 /ticket/my-assigned-tickets/15616 3 104140 0 0 /ticket/ticketPicked/15873 82 960 0 0 /ticket/my-assigned-tickets/17390 2 69360 0 0 /ticket/my-assigned-tickets/15867 3 104140 0 0 /ticket/ticketPicked/17648 11 119 0 0 /ticket/ticketClosed/15273 1370 16440 0 0 /ticket/ticketClosed/16340 2662 31932 0 0 /ticket/ticketClosed/15870 3763 45156 0 0 /ticket/checkTicketElapsedTime/15283 1 331 0 0 /ticket/close-ticket/16873 1 52 0 0 /ticket/close-ticket/15987 1 52 0 0 /ticket/close-ticket/17452 1 52 0 0 /ticket/fetch-messages/17640 36 770 0 0 /ticket/close-ticket/16384 1 52 0 0 /ticket/ticketClosed/15820 7 84 0 0 /ticket/my-assigned-tickets/17598 3 104240 0 0 /ticket/fetch-messages/17678 893 77698 0 0 /ticket/close-ticket/15184 1 52 0 0 /ticket/ticketPicked/16259 34 414 0 0 /ticket/close-ticket/16855 1 52 0 0 /ticket/ticketPicked/17308 2222 26682 0 0 /ticket/my-assigned-tickets/17290 3 104138 0 0 /ticket/ticketPicked/15553 13 166 0 0 /ticket/checkTicketElapsedTime/16209 1 318 0 0 /ticket/fetch-messages/17542 80 1665 0 0 /ticket/my-ticket/17514 1 33103 0 0 /ticket/ticketClosed/17510 1 12 0 0 /ticket/close-ticket/15223 1 52 0 0 /ticket/close-ticket/16967 1 52 0 0 /ticket/ticketClosed/17162 2 24 0 0 /ticket/close-ticket/16610 1 52 0 0 /ticket/update/16053 1 58 0 0 /ticket/fetch-messages/15975 5131 128250 0 0 /ticket/close-ticket/17455 1 52 0 0 /ticket/my-ticket/16892 5 165840 0 0 /ticket/my-ticket/15839 1 33074 0 0 /ticket/fetch-messages/16254 3947 135968 0 0 /ticket/close-ticket/15971 1 52 0 0 /ticket/my-assigned-tickets/15559 3 104140 0 0 /ticket/my-ticket/17666 1 33074 0 0 /ticket/ticketPicked/15970 6161 73929 0 0 /ticket/fetch-messages/16253 69 1474 0 0 /ticket/my-ticket/15453 2 66499 0 0 /ticket/ticketPicked/13119 5 71 0 0 /ticket/my-ticket/16064 3 100074 0 0 /ticket/ticketPicked/17598 15 198 0 0 /ticket/checkTicketElapsedTime/15863 1 336 0 0 /ticket/close-ticket/15225 1 52 0 0 /ticket/ticketPicked/16999 4 45 0 0 /ticket/checkTicketElapsedTime/15977 1 387 0 0 /ticket/my-ticket/16041 1 33080 0 0 /ticket/update/16159 1 58 0 0 /ticket/my-ticket/17349 1 33128 0 0 /ticket/my-ticket/17072 1 33092 0 0 /ticket/checkTicketElapsedTime/15913 1 343 0 0 /ticket/checkTicketElapsedTime/15988 1 382 0 0 /ticket/ticketPicked/16502 8 102 0 0 /ticket/ticketPicked/16747 2497 29991 0 0 /ticket/fetch-messages/17673 96 2090 0 0 /ticket/close-ticket/15381 1 52 0 0 /ticket/ticketPicked/15152 4598 55176 0 0 /ticket/fetch-messages/16008 10621 233596 0 1 /ticket/my-ticket/16383 1 33104 0 0 /ticket/ticketPicked/15473 8 112 0 0 /ticket/close-ticket/17334 1 52 0 0 /ticket/fetch-messages/15709 43 946 0 0 /ticket/ticketPicked/16884 8 116 0 0 /ticket/my-ticket/15820 1 33080 0 0 /ticket/ticketPicked/16854 261 3129 0 0 /ticket/fetch-messages/16946 899 19778 0 0 /ticket/update/17350 1 58 0 0 /ticket/my-assigned-tickets/17399 2 69440 0 0 /ticket/checkTicketElapsedTime/16954 1 320 0 0 /ticket/checkTicketElapsedTime/15946 1 375 0 0 /ticket/checkTicketElapsedTime/16444 2 634 0 0 /ticket/my-ticket/16117 1 33076 0 0 /ticket/checkTicketElapsedTime/16340 1 374 0 0 /ticket/fetch-messages/16511 52 1100 0 0 /ticket/my-ticket/16521 3 99600 0 0 /ticket/ticketClosed/16594 3 24 0 0 /ticket/checkTicketElapsedTime/16724 2 682 0 0 /ticket/my-ticket/16447 1 33106 0 0 /ticket/my-ticket/16578 1 33104 0 0 /ticket/my-assigned-tickets/16767 2 69668 0 0 /ticket/close-ticket/16286 1 52 0 0 /ticket/fetch-messages/17624 296 6564 0 0 /ticket/checkTicketElapsedTime/16927 1 317 0 0 /ticket/checkTicketElapsedTime/16839 1 344 0 0 /user/57 247 7163 0 4 /ticket/my-ticket/15996 1 33094 0 0 /ticket/close-ticket/14545 1 52 0 0 /ticket/fetch-messages/15662 30 660 0 0 /ticket/ticketClosed/16983 2840 34080 0 0 /ticket/ticketClosed/15045 1 31 0 0 /ticket/checkTicketElapsedTime/16251 1 324 0 0 /ticket/ticketPicked/17456 7 90 0 0 /ticket/checkTicketElapsedTime/16084 2 771 0 0 /ticket/close-ticket/16549 1 52 0 0 /ticket/ticketClosed/16237 2 24 0 0 /ticket/my-ticket/17226 1 33123 0 0 /ticket/close-ticket/16001 1 52 0 0 /ticket/close-ticket/17462 1 52 0 0 /ticket/checkTicketElapsedTime/17723 2 674 0 0 /ticket/ticketPicked/15576 1081 12996 0 0 /ticket/ticketClosed/15414 244 2928 0 0 /ticket/ticketPicked/15626 940 11278 0 0 /ticket/checkTicketElapsedTime/15968 1 324 0 0 /ticket/my-ticket/17543 1 31632 0 0 /ticket/ticketClosed/15912 1 12 0 0 /ticket/close-ticket/16685 1 52 0 0 /ticket/ticketClosed/16355 3 36 0 0 /ticket/checkTicketElapsedTime/17506 1 381 0 0 /ticket/my-ticket/15594 1 33134 0 0 /ticket/ticketPicked/16038 17 219 0 0 /ticket/close-ticket/16002 1 52 0 0 /ticket/my-ticket/15637 1 33093 0 0 /ticket/close-ticket/16276 1 52 0 0 /ticket/checkTicketElapsedTime/17150 1 380 0 0 /user/1565 1 38 0 0 /ticket/my-ticket/16589 1 33094 0 0 /sla/getSLAperCategory/171 4 828 0 0 /ticket/close-ticket/15472 1 52 0 0 /ticket/ticketClosed/17538 278 3336 0 0 /ticket/ticketPicked/16398 8 105 0 0 /ticket/my-assigned-tickets/17437 2 69451 0 0 /ticket/update/15858 1 58 0 0 /ticket/fetch-messages/16562 127 2662 0 0 /ticket/ticketPicked/17656 8 102 0 0 /ticket/my-assigned-tickets/17296 2 69388 0 0 /ticket/fetch-messages/17669 2140 47058 0 0 /ticket/ticketPicked/17496 7 78 0 0 /ticket/my-assigned-tickets/17301 2 69439 0 0 /ticket/close-ticket/16250 1 52 0 0 /ticket/fetch-messages/17073 29 572 0 0 /ticket/checkTicketElapsedTime/16519 1 381 0 0 /ticket/update/17539 1 58 0 0 /ticket/my-ticket/15276 1 33227 0 0 /ticket/ticketPicked/16177 179 2170 0 0 /ticket/checkTicketElapsedTime/15761 1 382 0 0 /ticket/checkTicketElapsedTime/14939 1 333 0 0 /ticket/ticketPicked/15388 22 273 0 0 /ticket/checkTicketElapsedTime/16260 2 686 0 0 /ticket/ticketClosed/16956 10956 131472 0 0 /ticket/ticketClosed/14900 1 31 0 0 /ticket/my-ticket/15560 1 31679 0 0 /ticket/checkTicketElapsedTime/16951 1 331 0 0 /ticket/my-assigned-tickets/17665 3 104148 0 0 /ticket/checkTicketElapsedTime/15392 1 379 0 0 /ticket/ticketClosed/15259 15 180 0 0 /ticket/my-ticket/17452 1 31608 0 0 /ticket/ticketClosed/16040 6 72 0 0 /ticket/checkTicketElapsedTime/17605 1 379 0 0 /ticket/my-assigned-tickets/17482 3 104181 0 0 /ticket/my-ticket/16861 1 33101 0 0 /ticket/my-assigned-tickets/15496 3 104195 0 0 /ticket/ticketClosed/15862 2 12 0 0 /ticket/my-assigned-tickets/15791 3 69363 0 0 /ticket/my-ticket/15809 5 166150 0 0 /ticket/my-ticket/16844 1 33092 0 0 /ticket/my-assigned-tickets/15971 3 104219 0 0 /ticket/my-assigned-tickets/15731 4 139036 0 0 /ticket/fetch-messages/15954 48 1012 0 0 /ticket/my-assigned-tickets/16581 3 104194 0 0 /ticket/close-ticket/15445 1 52 0 0 /ticket/fetch-messages/15632 136 3288 0 0 /ticket/my-assigned-tickets/17007 3 104232 0 0 /ticket/ticketPicked/16457 11 126 0 0 /ticket/fetch-messages/17584 84 1826 0 0 /ticket/fetch-messages/15979 46712 1167725 0 0 /ticket/ticketClosed/16831 2 12 0 0 /ticket/my-ticket/16287 1 33092 0 0 /ticket/ticketClosed/16714 5 60 0 0 /ticket/ticketPicked/16206 8 102 0 0 /ticket/checkTicketElapsedTime/15792 1 336 0 0 /ticket/checkTicketElapsedTime/15573 1 324 0 0 /ticket/close-ticket/17688 1 52 0 0 /ticket/close-ticket/15438 1 52 0 0 /ticket/my-ticket/15796 1 33090 0 0 /ticket/my-assigned-tickets/17202 3 104293 0 0 /ticket/ticketClosed/17387 3 24 0 0 /ticket/ticketClosed/16124 4 48 0 0 /ticket/my-assigned-tickets/16337 3 104132 0 0 /ticket/ticketPicked/17040 76 911 0 0 /ticket/close-ticket/17529 1 52 0 0 /ticket/my-assigned-tickets/15535 3 104175 0 0 /ticket/fetch-messages/15340 7050 162125 0 0 /ticket/ticketPicked/15272 13 168 0 0 /ticket/my-assigned-tickets/16874 4 139648 0 0 /ticket/my-assigned-tickets/15876 2 69300 0 0 /ticket/ticketPicked/17339 4 57 0 0 /ticket/fetch-messages/16392 13063 287386 0 0 /ticket/ticketClosed/16635 742 8927 0 0 /ticket/my-assigned-tickets/16271 2 69746 0 0 /ticket/update/16000 1 58 0 0 /ticket/fetch-messages/16396 11 242 0 0 /ticket/my-assigned-tickets/16915 3 104224 0 0 /ticket/ticketPicked/16250 7 102 0 0 /ticket/update/15657 1 58 0 0 /ticket/checkTicketElapsedTime/16409 1 386 0 0 /ticket/ticketPicked/17427 2219 26634 0 0 /ticket/my-assigned-tickets/17577 3 104329 0 0 /ticket/ticketPicked/17672 9 116 0 0 /ticket/checkTicketElapsedTime/16517 1 322 0 0 /ticket/my-assigned-tickets/17394 2 69346 0 0 /ticket/checkTicketElapsedTime/16580 2 662 0 0 /ticket/checkTicketElapsedTime/15274 1 380 0 0 /ticket/checkTicketElapsedTime/16712 1 372 0 0 /ticket/update/17101 1 58 0 0 /ticket/my-ticket/16465 3 94990 0 0 /ticket/close-ticket/16638 1 52 0 0 /ticket/fetch-messages/16067 24723 543892 0 0 /ticket/ticketPicked/16022 11 140 0 0 /ticket/fetch-messages/16160 56 1232 0 0 /ticket/ticketClosed/17488 3 36 0 0 /ticket/my-ticket/17125 1 33093 0 0 /ticket/fetch-messages/15325 17 374 0 0 /ticket/fetch-messages/16382 4231 93060 0 0 /ticket/ticketPicked/16697 33 383 0 0 /ticket/ticketPicked/15588 9 114 0 0 /ticket/close-ticket/15195 1 52 0 0 /ticket/checkTicketElapsedTime/15649 2 670 0 0 /ticket/ticketClosed/17702 37 444 0 0 /ticket/close-ticket/17314 1 52 0 0 /ticket/my-assigned-tickets/16699 3 104206 0 0 /ticket/fetch-messages/16290 541 11902 0 0 /ticket/ticketPicked/15824 1213 14556 0 0 /ticket/my-ticket/15607 1 33075 0 0 /ticket/ticketPicked/16190 322 3882 0 0 /ticket/my-assigned-tickets/15507 3 104141 0 0 /ticket/my-ticket/15542 1 33097 0 0 /ticket/fetch-messages/15230 224 4884 0 0 /ticket/close-ticket/16988 1 52 0 0 /ticket/checkTicketElapsedTime/16406 1 385 0 0 /ticket/close-ticket/16310 1 52 0 0 /ticket/ticketPicked/15794 38 453 0 0 /ticket/my-assigned-tickets/17309 2 69344 0 0 /ticket/ticketPicked/17556 84 1008 0 0 /ticket/ticketClosed/16494 1566 18792 0 0 /ticket/checkTicketElapsedTime/17246 1 320 0 0 /ticket/my-ticket/16813 1 33070 0 0 /ticket/checkTicketElapsedTime/17556 1 345 0 0 /ticket/my-assigned-tickets/17369 3 104458 0 0 /ticket/close-ticket/15168 1 52 0 0 /ticket/ticketPicked/15644 4 57 0 0 /ticket/fetch-messages/16127 8488 212150 0 0 /ticket/my-ticket/16090 1 33098 0 0 /ticket/ticketPicked/16054 10 114 0 0 /ticket/fetch-messages/16758 56 1236 0 0 /ticket/fetch-messages/16500 140 3450 0 0 /ticket/fetch-messages/16023 7104 164313 0 0 /ticket/fetch-messages/16612 15 330 0 0 /ticket/ticketPicked/16458 646 7770 0 0 /ticket/ticketClosed/15576 3 24 0 0 /ticket/ticketClosed/15295 33 396 0 0 /ticket/my-assigned-tickets/14178 2 69374 0 0 /ticket/ticketClosed/15293 3 36 0 0 /ticket/close-ticket/17074 1 52 0 0 /ticket/close-ticket/16532 1 52 0 0 /ticket/ticketPicked/15568 770 9252 0 0 /ticket/ticketClosed/17585 2 24 0 0 /ticket/my-assigned-tickets/15801 3 104167 0 0 /ticket/my-ticket/17716 1 33151 0 0 /ticket/close-ticket/16874 1 52 0 0 /user/5820 4 152 0 0 /ticket/checkTicketElapsedTime/16641 1 329 0 0 /ticket/fetch-messages/16546 56 1232 0 0 /ticket/ticketPicked/16169 10 126 0 0 /ticket/pick-ticket 2832 1185188 0 0 /ticket/checkTicketElapsedTime/15326 1 378 0 0 /ticket/ticketPicked/16344 12 138 0 0 /ticket/ticketPicked/16309 9 114 0 0 /ticket/ticketClosed/15947 20 240 0 0 /ticket/close-ticket/15558 1 52 0 0 /ticket/ticketClosed/15962 3229 38748 0 0 /ticket/checkTicketElapsedTime/15868 1 370 0 0 /ticket/ticketPicked/15818 30 369 0 0 /ticket/fetch-messages/15419 23 440 0 0 /ticket/ticketClosed/15532 2 24 0 0 /ticket/my-assigned-tickets/17285 2 69328 0 0 /ticket/ticketPicked/14422 1 21 0 0 /ticket/close-ticket/15639 1 52 0 0 /ticket/close-ticket/17648 1 52 0 0 /ticket/checkTicketElapsedTime/14905 1 386 0 0 /ticket/ticketPicked/15990 11 126 0 0 /ticket/fetch-messages/17133 57 1188 0 0 /ticket/checkTicketElapsedTime/15582 1 318 0 0 /ticket/checkTicketElapsedTime/16796 1 325 0 0 /ticket/checkTicketElapsedTime/17642 1 325 0 0 /ticket/ticketPicked/16482 8515 102189 0 0 /ticket/checkTicketElapsedTime/16313 1 380 0 0 /ticket/fetch-messages/17392 24 484 0 0 /ticket/my-assigned-tickets/17115 3 104235 0 0 /ticket/checkTicketElapsedTime/17601 1 342 0 0 /ticket/ticketClosed/15886 4 48 0 0 /ticket/ticketClosed/15948 4 48 0 0 /ticket/my-ticket/17013 5 166015 0 0 /ticket/checkTicketElapsedTime/15955 1 372 0 0 /ticket/close-ticket/16164 1 52 0 0 /ticket/checkTicketElapsedTime/15454 1 388 0 0 /ticket/close-ticket/15838 1 52 0 0 /ticket/checkTicketElapsedTime/15932 1 345 0 0 /ticket/checkTicketElapsedTime/15721 2 692 0 0 /ticket/checkTicketElapsedTime/16432 2 654 0 0 /ticket/my-assigned-tickets/16727 2 69394 0 0 /ticket/close-ticket/16273 1 52 0 0 /ticket/my-ticket/15848 1 33090 0 0 /ticket/my-assigned-tickets/17298 2 69418 0 0 /ticket/checkTicketElapsedTime/16301 3 1028 0 0 /ticket/my-assigned-tickets/17009 3 104232 0 0 /ticket/update/16867 1 58 0 0 /ticket/close-ticket/17203 1 52 0 0 /ticket/fetch-messages/17227 3382 74316 0 0 /ticket/checkTicketElapsedTime/17500 1 381 0 0 /ticket/my-assigned-tickets/16911 3 104233 0 0 /ticket/fetch-messages/15672 1874 41206 0 0 /ticket/ticketPicked/16006 166 2013 0 0 /ticket/fetch-messages/16954 335 7960 0 0 /ticket/my-ticket/16563 1 31811 0 0 /ticket/my-assigned-tickets/16483 3 104279 0 0 /ticket/ticketPicked/15339 7 93 0 0 /ticket/close-ticket/17102 1 52 0 0 /ticket/ticketClosed/17218 2922 35064 0 0 /ticket/ticketPicked/15919 30752 369024 0 0 /ticket/my-assigned-tickets/16035 3 104097 0 0 /ticket/ticketClosed/15242 2864 34368 0 0 /ticket/close-ticket/17252 1 52 0 0 /ticket/close-ticket/15269 1 52 0 0 /ticket/ticketPicked/16421 217 2616 0 0 /ticket/my-assigned-tickets/16656 3 104233 0 0 /ticket/ticketClosed/16118 38 456 0 0 /ticket/close-ticket/16364 1 52 0 0 /ticket/my-ticket/17467 1 33100 0 0 /user/5250 1 38 0 0 /ticket/my-assigned-tickets/15631 3 104199 0 0 /ticket/fetch-messages/17204 1139 25014 0 0 /ticket/fetch-messages/17084 29 616 0 0 /ticket/my-ticket/17524 6 200470 0 0 /ticket/my-ticket/16787 1 33075 0 0 /ticket/my-assigned-tickets/16926 3 104272 0 0 /ticket/fetch-messages/16197 260 5767 0 0 /ticket/fetch-messages/17174 17 264 0 0 /ticket/fetch-messages/15447 32 660 0 0 /ticket/ticketClosed/16497 805 9707 0 0 /ticket/close-ticket/15262 1 52 0 0 /ticket/ticketPicked/16215 3 54 0 0 /ticket/checkTicketElapsedTime/16498 1 386 0 0 /ticket/ticketPicked/17345 88 1066 0 0 /ticket/checkTicketElapsedTime/15953 1 371 0 0 /ticket/my-ticket/17285 1 33071 0 0 /ticket/my-ticket/15301 1 33160 0 0 /user/19359 9 261 0 0 /ticket/checkTicketElapsedTime/15496 2 670 0 0 /ticket/my-assigned-tickets/17317 4 139067 1 0 /ticket/ticketClosed/15979 18846 226177 0 0 /ticket/my-ticket/16369 1 33100 0 0 /ticket/fetch-messages/17426 15 330 0 0 /ticket/ticketClosed/15613 2 24 0 0 /ticket/my-ticket/17061 1 33078 0 0 /ticket/close-ticket/17134 1 52 0 0 /sla/getSLAperCategory/207 3 678 0 0 /ticket/ticketClosed/15439 200 2400 0 0 /ticket/my-assigned-tickets/16557 2 69418 0 0 /ticket/close-ticket/15714 1 52 0 0 /ticket/ticketClosed/17064 112 1332 0 0 /ticket/checkTicketElapsedTime/17578 1 331 0 0 /ticket/close-ticket/16640 1 52 0 0 /users-list/1087 1 40818 0 0 /ticket/checkTicketElapsedTime/16107 1 325 0 0 /ticket/my-ticket/17044 1 33103 0 0 /ticket/my-assigned-tickets/15429 4 139071 0 0 /ticket/my-assigned-tickets/15644 2 69594 0 0 /ticket/ticketClosed/16111 67 792 0 0 /ticket/my-ticket/16646 4 126600 0 0 /ticket/ticketPicked/17062 14 188 0 0 /ticket/my-ticket/15810 4 132888 0 0 /ticket/my-ticket/16511 1 33115 0 0 /ticket/close-ticket/17460 1 52 0 0 /ticket/close-ticket/16307 1 52 0 0 /ticket/ticketClosed/15556 8 96 0 0 /ticket/checkTicketElapsedTime/16297 1 325 0 0 /ticket/close-ticket/15259 1 52 0 0 /ticket/my-ticket/16127 1 33108 0 0 /ticket/my-assigned-tickets/16341 3 104098 0 0 /ticket/ticketPicked/16804 39 474 0 0 /ticket/close-ticket/16479 1 52 0 0 /ticket/ticketClosed/16444 6 60 0 0 /ticket/my-assigned-tickets/15459 2 69634 0 0 /ticket/close-ticket/17446 1 52 0 0 /ticket/my-assigned-tickets/17657 3 104151 0 0 /ticket/close-ticket/15256 1 52 0 0 /ticket/checkTicketElapsedTime/15205 1 319 0 0 /ticket/checkTicketElapsedTime/16479 1 322 0 0 /ticket/close-ticket/15450 1 52 0 0 /ticket/ticketPicked/16326 2528 30336 0 0 /ticket/ticketPicked/16378 8 118 0 0 /user/48 3 87 0 0 /ticket/ticketPicked/16258 11 138 0 0 /ticket/ticketPicked/16551 131 1594 0 0 /ticket/ticketPicked/15516 2 33 0 0 /ticket/ticketPicked/16116 8 92 0 0 /ticket/my-ticket/17216 1 33112 0 0 /ticket/my-assigned-tickets/17459 3 104128 0 0 /ticket/transfer-ticket/17352 2 42 0 0 /ticket/checkTicketElapsedTime/16520 1 319 0 0 /ticket/ticketPicked/16914 8 114 0 0 /ticket/my-assigned-tickets/16889 2 69367 0 0 /ticket/ticketPicked/16129 2044 24570 0 0 /ticket/ticketClosed/16628 2 12 0 0 /ticket/my-assigned-tickets/16014 3 104173 0 0 /ticket/ticketPicked/16915 11 150 0 0 /ticket/ticketPicked/17149 141 1692 0 0 /ticket/close-ticket/15945 1 52 0 0 /ticket/fetch-messages/16461 5513 121264 0 0 /ticket/checkTicketElapsedTime/15355 2 645 0 0 /ticket/ticketPicked/16229 14 180 0 0 /ticket/fetch-messages/15762 48 1034 0 0 /ticket/checkTicketElapsedTime/17105 1 380 0 0 /ticket/fetch-messages/17097 45 968 0 0 /ticket/fetch-messages/17336 1333 68218 2 3 /ticket/my-ticket/16070 2 66178 0 0 /ticket/my-ticket/17338 1 33056 0 0 /ticket/close-ticket/15534 1 52 0 0 /ticket/checkTicketElapsedTime/17665 1 326 0 0 /user/56 10 290 0 0 /ticket/checkTicketElapsedTime/17272 1 316 0 0 /ticket/my-assigned-tickets/14197 2 69369 0 0 /ticket/ticketClosed/17273 3 36 0 0 /ticket/close-ticket/16653 1 52 0 0 /ticket/my-ticket/15195 4 133243 0 0 /user/1699 1 38 0 0 /ticket/my-assigned-tickets/16291 3 104240 0 0 /ticket/close-ticket/16103 1 52 0 0 /ticket/ticketClosed/17057 2 24 0 0 /ticket/my-assigned-tickets/16574 3 104149 0 0 /ticket/close-ticket/16284 1 52 0 0 /ticket/my-assigned-tickets/16951 3 104233 0 0 /ticket/close-ticket/17647 1 52 0 0 /ticket/ticketPicked/16106 38 465 0 0 /ticket/ticketPicked/17444 35 417 0 0 /ticket/ticketPicked/17213 66 803 0 0 /ticket/ticketPicked/16995 1102 13239 0 0 /ticket/fetch-messages/17238 741 39405 0 0 /ticket/checkTicketElapsedTime/17419 1 326 0 0 /ticket/close-ticket/16199 1 52 0 0 /ticket/fetch-messages/17145 59 1276 0 0 /ticket/my-ticket/16872 2 66490 0 0 /ticket/checkTicketElapsedTime/16364 1 319 0 0 /ticket/my-ticket/17186 1 33094 0 0 /ticket/checkTicketElapsedTime/17689 2 694 0 0 /ticket/ticketClosed/16810 3 24 0 0 /users-list/319 3 122820 0 0 /ticket/my-assigned-tickets/15766 3 69381 0 0 /ticket/checkTicketElapsedTime/17409 1 319 0 0 /ticket/my-ticket/15555 1 33071 0 0 /ticket/fetch-messages/16188 49 1034 0 0 /ticket/ticketPicked/16577 647 7788 0 0 /ticket/checkTicketElapsedTime/15394 1 325 0 0 /ticket/my-ticket/15331 1 33094 0 0 /ticket/ticketPicked/16347 8 106 0 0 /ticket/checkTicketElapsedTime/17230 1 325 0 0 /ticket/ticketClosed/16211 19 228 0 0 /ticket/fetch-messages/15113 9461 208142 0 0 /ticket/my-assigned-tickets/15860 3 104147 0 0 /ticket/ticketClosed/17159 24061 288720 0 0 /ticket/ticketClosed/17053 3 24 0 0 /ticket/ticketPicked/15525 9 114 0 0 /user/19749 1 38 0 0 /ticket/ticketPicked/16287 8 114 0 0 /ticket/ticketClosed/15485 2 24 0 0 /ticket/checkTicketElapsedTime/17471 1 345 0 0 /ticket/ticketClosed/16786 2123 25520 0 0 /ticket/my-assigned-tickets/15471 3 104191 0 0 /ticket/my-assigned-tickets/15478 2 69634 0 0 /ticket/my-ticket/16450 1 33085 0 0 /user/1827 1 38 0 0 /users-list/1918 1 39960 0 0 /ticket/update/16983 1 58 0 0 /ticket/close-ticket/15914 1 52 0 0 /ticket/fetch-messages/17083 137 2970 0 0 /ticket/checkTicketElapsedTime/15994 1 323 0 0 /ticket/close-ticket/16262 1 52 0 0 /ticket/ticketPicked/16644 2971 35674 0 0 /ticket/close-ticket/17206 1 52 0 0 /ticket/fetch-messages/16973 282 6160 0 0 /ticket/close-ticket/15679 1 52 0 0 /ticket/checkTicketElapsedTime/16592 1 317 0 0 /ticket/close-ticket/15665 1 52 0 0 /ticket/checkTicketElapsedTime/17063 1 387 0 0 /ticket/ticketClosed/15815 10 120 0 0 /ticket/ticketPicked/16528 14 162 0 0 /ticket/ticketPicked/15888 10 138 0 0 /ticket/my-assigned-tickets/15574 2 69326 0 0 /ticket/my-ticket/17445 2 66472 0 0 /ticket/fetch-messages/16912 68 1386 0 0 /ticket/ticketClosed/16289 4539 54468 0 0 /ticket/checkTicketElapsedTime/17312 1 322 0 0 /ticket/my-ticket/17115 1 33103 0 0 /ticket/checkTicketElapsedTime/15328 1 378 0 0 /ticket/ticketClosed/17255 402 4824 0 0 /ticket/my-assigned-tickets/16045 3 104154 0 0 /ticket/close-ticket/16869 1 52 0 0 /ticket/ticketPicked/17610 54 636 0 0 /ticket/my-assigned-tickets/16263 3 104374 0 0 /ticket/my-assigned-tickets/17588 2 69392 0 0 /ticket/my-ticket/15574 1 31598 0 0 /ticket/ticketClosed/15908 2 24 0 0 /ticket/my-assigned-tickets/17628 3 104139 0 0 /ticket/ticketClosed/17567 1018 12216 0 0 /ticket/my-assigned-tickets/15852 3 104179 0 0 /ticket/my-assigned-tickets/17077 3 104198 0 0 /ticket/close-ticket/15758 1 52 0 0 /ticket/my-ticket/3082 1 33093 0 0 /ticket/my-assigned-tickets/16277 3 104425 0 0 /ticket/update/16635 1 58 0 0 /ticket/ticketPicked/16808 7 90 0 0 /ticket/my-assigned-tickets/16860 3 104248 0 0 /ticket/my-assigned-tickets/15428 2 69316 0 0 /ticket/fetch-messages/16288 31 660 0 0 /ticket/my-ticket/15406 1 33104 0 0 /ticket/fetch-messages/15673 93 2046 0 0 /ticket/close-ticket/15814 1 52 0 0 /ticket/ticketClosed/15740 88 1044 0 0 /ticket/my-assigned-tickets/15778 6 208790 0 0 /ticket/checkTicketElapsedTime/15186 1 330 0 0 /ticket/my-ticket/14153 1 33168 0 0 /ticket/my-ticket/17308 1 31612 0 0 /ticket/my-ticket/16987 1 33096 0 0 /ticket/my-assigned-tickets/17073 3 104213 0 0 /ticket/my-ticket/16823 1 33102 0 0 /ticket/fetch-messages/15896 33 775 0 0 /ticket/fetch-messages/17078 5204 114466 0 0 /ticket/close-ticket/16178 1 52 0 0 /user/1597 2 76 0 0 /ticket/my-ticket/15380 1 31603 0 0 /ticket/update/15267 1 58 0 0 /ticket/checkTicketElapsedTime/15446 1 388 0 0 /ticket/close-ticket/17033 1 52 0 0 /ticket/my-ticket/17092 1 33107 0 0 /ticket/close-ticket/16338 1 52 0 0 /ticket/my-assigned-tickets/15743 3 69389 0 0 /ticket/my-assigned-tickets/16092 2 69338 0 0 /ticket/ticketPicked/15269 5 69 0 0 /user/19737 5 190 0 0 /ticket/close-ticket/17060 1 52 0 0 /ticket/my-ticket/16158 1 31611 0 0 /sla/getSLAperCategory/266 3 660 0 0 /ticket/ticketClosed/15664 5 48 0 0 /ticket/my-ticket/17726 1 33090 0 0 /ticket/close-ticket/15894 1 52 0 0 /ticket/checkTicketElapsedTime/17610 1 343 0 0 /ticket/fetch-messages/16132 32 594 0 0 /ticket/close-ticket/17450 1 52 0 0 /ticket/my-ticket/16598 1 33073 0 0 /ticket/close-ticket/17480 1 52 0 0 /ticket/ticketPicked/16790 4408 52908 0 0 /ticket/ticketClosed/16823 4 48 0 0 /ticket/checkTicketElapsedTime/16554 1 375 0 0 /ticket/close-ticket/17568 1 52 0 0 /ticket/close-ticket/15697 1 52 0 0 /ticket/ticketPicked/17676 11062 132768 0 0 /ticket/checkTicketElapsedTime/17197 1 346 0 0 /ticket/checkTicketElapsedTime/15311 1 322 0 0 /ticket/update/16224 1 58 0 0 /ticket/my-ticket/15976 1 33074 0 0 /ticket/ticketPicked/15696 11 150 0 0 /ticket/ticketClosed/15999 3 36 0 0 /ticket/close-ticket/16947 1 52 0 0 /ticket/my-assigned-tickets/15431 3 104106 0 0 /ticket/my-assigned-tickets/16541 3 104137 0 0 /ticket/fetch-messages/15145 419 9218 0 0 /ticket/fetch-messages/17119 35 770 0 0 /ticket/close-ticket/17297 1 52 0 0 /ticket/fetch-messages/15681 13 286 0 0 /ticket/my-assigned-tickets/17651 3 104258 0 0 /login 281 2753652 8 5 /ticket/my-ticket/15786 1 33070 0 0 /ticket/ticketClosed/17713 3 36 0 0 /ticket/ticketClosed/16254 3506 42072 0 0 /ticket/close-ticket/17190 1 52 0 0 /ticket/ticketClosed/15200 131 1572 0 0 /ticket/my-ticket/16297 1 33078 0 0 /ticket/ticketPicked/15226 10 132 0 0 /ticket/my-ticket/16312 1 31595 0 0 /ticket/fetch-messages/17607 27 528 0 0 /ticket/my-ticket/16368 1 33111 0 0 /ticket/checkTicketElapsedTime/17432 1 313 0 0 /ticket/my-assigned-tickets/15929 3 104227 0 0 /users/getUserAbility/762 3 4042 0 0 /ticket/my-assigned-tickets/16407 3 104191 0 0 /ticket/my-assigned-tickets/15295 2 69407 0 0 /ticket/my-assigned-tickets/16750 2 69340 0 0 /ticket/fetch-messages/16123 3445 75790 0 0 /ticket/my-assigned-tickets/15466 3 104197 0 0 /ticket/ticketPicked/17007 6 90 0 0 /ticket/my-assigned-tickets/17707 1 34822 0 0 /ticket/ticketPicked/15908 7 104 0 0 /ticket/ticketPicked/16027 270 3252 0 0 /ticket/fetch-messages/16262 966 21230 0 0 /ticket/my-assigned-tickets/15446 3 104164 0 0 /ticket/close-ticket/17364 1 52 0 0 /ticket/my-ticket/16777 1 33075 0 0 /users-list/19333 1 39747 0 0 /ticket/my-assigned-tickets/15589 3 104215 0 0 /ticket/close-ticket/16899 1 52 0 0 /ticket/my-assigned-tickets/16363 3 104281 0 0 /ticket/fetch-messages/15916 34 704 0 0 /ticket/close-ticket/16243 1 52 0 0 /ticket/my-assigned-tickets/17366 2 69810 0 0 /ticket/close-ticket/16048 1 52 0 0 /ticket/my-assigned-tickets/15364 2 69516 0 0 /ticket/fetch-messages/16398 15 330 0 0 /ticket/ticketClosed/16185 55 660 0 0 /ticket/ticketPicked/16989 9 141 0 0 /ticket/my-assigned-tickets/17574 2 69358 0 0 /ticket/fetch-messages/17729 54 1188 0 0 /ticket/ticketClosed/15231 2 24 0 0 /ticket/fetch-messages/16541 48 1056 0 0 /ticket/my-assigned-tickets/15464 3 104179 0 0 /ticket/ticketPicked/17729 26 332 0 0 /ticket/my-ticket/16031 1 31607 0 0 /ticket/close-ticket/17070 1 52 0 0 /ticket/fetch-messages/16976 33 682 0 0 /ticket/my-ticket/17320 1 31629 0 0 /ticket/checkTicketElapsedTime/17294 2 682 0 0 /ticket/ticketPicked/17103 9 126 0 0 /ticket/my-assigned-tickets/16118 2 69632 0 0 /ticket/fetch-messages/17283 1723 37862 0 0 /ticket/close-ticket/17038 1 52 0 0 /ticket/my-ticket/16804 1 33082 0 0 /ticket/ticketPicked/16121 15 177 0 0 /ticket/my-ticket/15849 1 33096 0 0 /ticket/my-ticket/17275 1 33093 0 0 /ticket/checkTicketElapsedTime/16953 1 324 0 0 /ticket/close-ticket/15422 1 52 0 0 /ticket/close-ticket/16856 1 52 0 0 /ticket/my-assigned-tickets/16625 2 69688 0 0 /ticket/close-ticket/17312 1 52 0 0 /ticket/ticketClosed/17428 8 96 0 0 /ticket/ticketPicked/16368 8 96 0 0 /ticket/fetch-messages/16036 56 1188 0 0 /ticket/checkTicketElapsedTime/15532 1 380 0 0 /ticket/my-ticket/17339 1 33064 0 0 /ticket/close-ticket/15324 1 52 0 0 /reports/get/individual-support-count-summary 11 13868 0 0 /ticket/my-assigned-tickets/16813 3 104136 0 0 /ticket/fetch-messages/17371 90 1958 0 0 /ticket/my-assigned-tickets/15354 3 104456 0 0 /ticket/my-ticket/15715 1 33109 0 0 /ticket/checkTicketElapsedTime/15739 1 380 0 0 /users-list/2009 1 39430 0 0 /ticket/checkTicketElapsedTime/16774 2 672 0 0 /ticket/close-ticket/16611 1 52 0 0 /ticket/checkTicketElapsedTime/17212 1 380 0 0 /ticket/ticketPicked/17297 208 2520 0 0 /ticket/my-ticket/16437 1 33102 0 0 /ticket/close-ticket/16041 1 52 0 0 /ticket/my-assigned-tickets/15874 4 139528 0 0 /ticket/ticketPicked/17649 9 106 0 0 /ticket/close-ticket/15003 1 52 0 0 /ticket/my-ticket/15647 1 33089 0 0 /ticket/fetch-messages/17303 21 440 0 0 /ticket/close-ticket/16023 1 52 0 0 /ticket/my-assigned-tickets/16711 2 69532 0 0 /ticket/checkTicketElapsedTime/16353 1 318 0 0 /ticket/my-ticket/15502 1 33191 0 0 /ticket/checkTicketElapsedTime/16041 1 378 0 0 /ticket/close-ticket/15542 1 52 0 0 /ticket/close-ticket/17108 1 52 0 0 /ticket/close-ticket/17062 1 52 0 0 /ticket/my-assigned-tickets/15709 3 104211 0 0 /users-list/19757 1 40648 0 0 /ticket/checkTicketElapsedTime/16343 1 326 0 0 /ticket/close-ticket/16866 1 52 0 0 /ticket/fetch-messages/15957 45 968 0 0 /ticket/my-assigned-tickets/16913 3 104167 0 0 /ticket/fetch-messages/16869 17799 391578 0 0 /ticket/my-ticket/17533 1 33092 0 0 /ticket/ticketPicked/16240 6 66 0 0 /ticket/my-ticket/17254 30 950170 0 0 /ticket/my-ticket/16951 1 33101 0 0 / 2082 22040940 601 166 /ticket/ticketClosed/15412 2133 25621 0 0 /ticket/my-ticket/16080 1 31635 0 0 /ticket/ticketPicked/16787 5 60 0 0 /ticket/fetch-messages/15229 2496 54890 0 1 /user/985 2 76 0 0 /ticket/fetch-messages/15898 8148 187377 0 0 /ticket/ticketPicked/15526 7 102 0 0 /ticket/close-ticket/14194 1 52 0 0 /ticket/checkTicketElapsedTime/15504 1 399 0 0 /ticket/ticketClosed/15186 5643 67704 0 0 /ticket/checkTicketElapsedTime/15192 1 346 0 0 /ticket/ticketClosed/16386 109 1308 0 0 /ticket/checkTicketElapsedTime/16991 1 376 0 0 /ticket/my-assigned-tickets/16876 2 69404 0 0 /company-list/27 227 359114 0 0 /ticket/fetch-messages/16530 25 484 0 0 /ticket/fetch-messages/17360 93 2046 0 0 /ticket/close-ticket/15787 1 52 0 0 /ticket/my-assigned-tickets/16897 3 104182 0 0 /ticket/my-assigned-tickets/16273 1 34891 0 0 /ticket/ticketPicked/17015 8 114 0 0 /ticket/ticketClosed/16645 9 108 0 0 /ticket/ticketPicked/16032 9 119 0 0 /ticket/update/17452 1 58 0 0 /ticket/fetch-messages/17225 1475 32450 0 0 /ticket/close-ticket/16074 1 52 0 0 /ticket/my-ticket/15665 1 33106 0 0 /sla/getSLAperCategory/39 68 14008 0 0 /ticket/checkTicketElapsedTime/15782 2 774 0 0 /ticket/ticketPicked/17734 59 708 0 0 /ticket/ticketPicked/15700 210 2505 0 0 /ticket/ticketPicked/17445 12 180 0 0 /ticket/close-ticket/16799 1 52 0 0 /ticket/checkTicketElapsedTime/15636 1 319 0 0 /ticket/checkTicketElapsedTime/17497 1 381 0 0 /ticket/my-assigned-tickets/17490 3 104237 0 0 /ticket/close-ticket/17340 1 52 0 0 /ticket/fetch-messages/16549 4028 88572 0 0 /ticket/ticketClosed/17367 2 12 0 0 /ticket/close-ticket/16666 1 52 0 0 /ticket/my-ticket/16001 1 33053 0 0 /user/2448 12 456 0 3 /ticket/ticketPicked/15744 38 483 0 0 /ticket/my-ticket/16751 1 33109 0 0 /ticket/my-ticket/16834 1 31617 0 0 /ticket/my-ticket/16882 1 33067 0 0 /ticket/ticketPicked/17533 7 78 0 0 /ticket/ticketPicked/15574 23417 280991 0 0 /ticket/my-ticket/17176 1 33132 0 0 /ticket/update/15411 1 58 0 0 /ticket/my-ticket/15915 1 31632 0 0 /ticket/ticketPicked/16794 14 180 0 0 /ticket/fetch-messages/16488 197 4312 0 0 /ticket/my-assigned-tickets/16849 3 104665 0 0 /ticket/fetch-messages/17705 264 46586 0 0 /ticket/ticketClosed/16301 536 6482 0 0 /ticket/ticketClosed/15394 2 24 0 0 /ticket/ticketClosed/16600 13 156 0 0 /ticket/ticketClosed/15393 3 36 0 0 /ticket/fetch-messages/16335 12 264 0 0 /ticket/ticketPicked/16925 9 102 0 0 /ticket/ticketPicked/17141 6400 76824 0 0 /user/2947 1 38 0 0 /ticket/ticketPicked/17462 200 2385 0 0 /ticket/ticketPicked/17704 7 108 0 0 /ticket/fetch-messages/17603 29 638 0 0 /ticket/my-assigned-tickets/15816 3 104215 0 0 /ticket/fetch-messages/17370 392 21562 0 0 /ticket/update/16956 1 58 0 0 /ticket/checkTicketElapsedTime/16095 2 768 0 0 /ticket/close-ticket/17035 1 52 0 0 /ticket/ticketClosed/16569 33 396 0 0 /ticket/ticketClosed/16945 416 4992 0 0 /ticket/my-assigned-tickets/15174 2 69380 0 0 /ticket/fetch-messages/16699 86 1892 0 0 /ticket/close-ticket/17306 1 52 0 0 /ticket/my-assigned-tickets/16225 3 104185 0 0 /ticket/ticketClosed/15244 2 24 0 0 /ticket/my-assigned-tickets/15797 3 69355 0 0 /ticket/close-ticket/15975 1 52 0 0 /ticket/my-assigned-tickets/16038 3 104416 0 0 /ticket/close-ticket/16257 1 52 0 0 /ticket/ticketPicked/15500 168 2013 0 0 /user/69 1 29 0 0 /ticket/close-ticket/15347 1 52 0 0 /ticket/ticketClosed/15972 3 36 0 0 /ticket/fetch-messages/16615 17 374 0 0 /user/1898 1 38 0 0 /user/5239 2 76 0 0 /ticket/ticketClosed/16183 5 48 0 0 /ticket/my-ticket/16599 1 33108 0 0 /ticket/my-ticket/15532 1 33060 0 0 /ticket/my-ticket/15584 18 599466 0 0 /ticket/ticket-message/16086 1 0 0 0 /ticket/close-ticket/15926 1 52 0 0 /ticket/fetch-messages/17561 49 1150 0 0 /ticket/checkTicketElapsedTime/16608 2 653 0 0 /ticket/ticketClosed/16991 132 1584 0 0 /ticket/my-assigned-tickets/16524 3 104486 0 0 /ticket/fetch-messages/16046 15 330 0 0 /ticket/ticketClosed/17495 2 12 0 0 /ticket/ticketPicked/17051 75350 904211 0 1 /ticket/my-ticket/17503 1 33089 0 0 /sla/getSLAperCategory/92 6 1284 0 0 /ticket/fetch-messages/17047 108 2310 0 0 /ticket/ticketPicked/16341 6779 81366 0 0 /ticket/checkTicketElapsedTime/16777 1 321 0 0 /ticket/fetch-messages/15320 9 198 0 0 /ticket/ticketPicked/15991 70 846 0 0 /ticket/my-assigned-tickets/15484 3 104573 0 0 /ticket/my-ticket/16977 1 33072 0 0 /ticket/my-ticket/15370 1 31599 0 0 /ticket/ticketPicked/15353 39 486 0 0 /ticket/my-ticket/16159 1 31628 0 0 /ticket/checkTicketElapsedTime/16507 1 320 0 0 /ticket/my-assigned-tickets/15389 3 104250 0 0 /ticket/my-assigned-tickets/17201 3 104186 0 0 /ticket/update/15870 1 58 0 0 /user/2461 1 38 0 0 /ticket/ticketPicked/15751 144 1746 0 0 /ticket/my-assigned-tickets/17057 3 104142 0 0 /ticket/my-ticket/15225 1 33156 0 0 /ticket/my-assigned-tickets/16454 3 104163 0 0 /ticket/my-assigned-tickets/15909 3 104234 0 0 /ticket/my-assigned-tickets/16679 3 104149 0 0 /ticket/ticketClosed/17506 2 24 0 0 /ticket/close-ticket/16877 1 52 0 0 /ticket/ticketClosed/15643 2 65 0 0 /ticket/checkTicketElapsedTime/17352 2 642 0 0 /ticket/ticketPicked/17529 10 138 0 0 /ticket/checkTicketElapsedTime/16134 1 337 0 0 /ticket/close-ticket/15188 1 52 0 0 /ticket/ticketPicked/16256 14 178 0 0 /ticket/my-ticket/16393 3 99657 0 0 /ticket/ticketPicked/16849 52 648 0 0 /ticket/ticketPicked/16597 8 90 0 0 /user/241 2 76 0 0 /ticket/my-ticket/17309 1 33075 0 0 /ticket/checkTicketElapsedTime/15539 2 780 0 0 /ticket/fetch-messages/16918 18 378 0 0 /roles/assignment/762 3 143052 0 0 /ticket/close-ticket/15327 1 52 0 0 /ticket/update/17625 1 58 0 0 /ticket/my-assigned-tickets/17432 3 104263 0 0 /ticket/ticketPicked/16509 7 82 0 0 /users-list/5222 1 39389 0 0 /ticket/my-assigned-tickets/15737 4 139288 0 0 /ticket/ticketClosed/17363 4 48 0 0 /ticket/checkTicketElapsedTime/17114 1 382 0 0 /ticket/ticketClosed/16580 4600 55225 0 0 /ticket/close-ticket/17561 1 52 0 0 /ticket/my-ticket/15986 1 33114 0 0 /ticket/update/16641 1 58 0 0 /ticket/checkTicketElapsedTime/17221 1 318 0 0 /ticket/my-assigned-tickets/17445 3 104249 0 0 /ticket/ticketClosed/15452 3 36 0 0 /ticket/close-ticket/16945 1 52 0 0 /ticket/ticketPicked/17233 7932 95193 0 0 /ticket/checkTicketElapsedTime/16573 1 386 0 0 /ticket/my-assigned-tickets/16906 3 104185 0 0 /ticket/my-ticket/16407 1 33087 0 0 /ticket/close-ticket/16381 1 52 0 0 /ticket/ticketPicked/17301 1485 17844 0 0 /user/19317 12 456 0 0 /ticket/ticketPicked/16776 3 54 0 0 /ticket/fetch-messages/16213 34 714 0 0 /ticket/ticketClosed/16564 4157 49931 0 0 /ticket/close-ticket/15459 1 52 0 0 /ticket/my-ticket/15838 1 33074 0 0 /ticket/my-assigned-tickets/17042 3 104088 0 0 /ticket/checkTicketElapsedTime/15877 1 374 0 0 /ticket/ticketClosed/16552 8 84 0 0 /ticket/checkTicketElapsedTime/17572 1 386 0 0 /ticket/ticketClosed/16897 4 36 0 0 /ticket/ticketClosed/16207 3 24 0 0 /ticket/close-ticket/15149 1 52 0 0 /ticket/close-ticket/15872 1 52 0 0 /ticket/my-ticket/16322 2 64194 0 0 /ticket/ticketClosed/17427 2 24 0 0 /ticket/ticketClosed/17190 75 929 0 0 /ticket/checkTicketElapsedTime/16366 1 316 0 0 /ticket/ticketClosed/16396 2 24 0 0 /ticket/fetch-messages/15923 1657 36432 0 0 /ticket/ticketClosed/16996 2099 25235 0 0 /ticket/my-assigned-tickets/17084 3 104265 0 0 /ticket/ticketClosed/16501 3 24 0 0 /ticket/ticketPicked/16180 9 126 0 0 /ticket/ticketClosed/17355 6 60 0 0 /ticket/ticketClosed/16356 4 36 0 0 /ticket/ticketPicked/15674 124 1498 0 0 /ticket/my-ticket/16251 1 33137 0 0 /user/1037 2 76 0 0 /ticket/my-assigned-tickets/16089 3 104162 0 0 /ticket/ticketClosed/17716 3 36 0 0 /ticket/ticketClosed/16013 5 60 0 0 /ticket/ticketPicked/16357 11 150 0 0 /ticket/my-assigned-tickets/16681 2 69364 0 0 /roles/assignment/19727 2 95348 0 0 /ticket/ticketPicked/15981 11 154 0 0 /ticket/fetch-messages/16610 2153 49488 0 0 /user/18107 2 76 0 0 /ticket/my-ticket/17556 1 33104 0 0 /ticket/my-assigned-tickets/16009 3 104276 0 0 /ticket/my-assigned-tickets/17196 2 69396 0 0 /ticket/fetch-messages/17483 931 20460 0 0 /ticket/update/16962 1 58 0 0 /ticket/checkTicketElapsedTime/14795 1 324 0 0 /ticket/close-ticket/15760 1 52 0 0 /ticket/fetch-messages/17380 415 9130 0 0 /ticket/ticketClosed/15318 2 24 0 0 /ticket/my-assigned-tickets/16804 3 104157 0 0 /ticket/my-ticket/15185 1 33091 0 0 /ticket/my-assigned-tickets/16432 2 69408 0 0 /ticket/fetch-messages/16074 100 2134 0 0 /ticket/ticketPicked/17623 162 1964 0 0 /ticket/fetch-messages/17681 77 1694 0 0 /ticket/my-ticket/17310 3 95247 0 0 /ticket/checkTicketElapsedTime/16062 3 1018 0 0 /ticket/my-ticket/17196 1 31630 0 0 /ticket/update/15630 1 58 0 0 /ticket/ticketClosed/16570 280 3360 0 0 /ticket/my-ticket/16373 1 33090 0 0 /ticket/my-assigned-tickets/15393 3 104088 0 0 /ticket/my-ticket/16636 1 31608 0 0 /ticket/my-assigned-tickets/17032 2 69376 0 0 /ticket/close-ticket/17011 1 52 0 0 /user/707 9 342 0 0 /ticket/close-ticket/15906 1 52 0 0 /ticket/close-ticket/15799 1 52 0 0 /ticket/assign-level 3 63 0 0 /ticket/my-ticket/17034 1 33111 0 0 /ticket/my-assigned-tickets/16607 2 69356 0 0 /ticket/my-ticket/17082 1 33138 0 0 /ticket/my-assigned-tickets/15612 2 69610 0 0 /ticket/fetch-messages/17166 6 88 0 0 /ticket/close-ticket/17635 1 52 0 0 /ticket/ticketClosed/17109 3 36 0 0 /ticket/ticketPicked/15332 6 71 0 0 /ticket/ticketClosed/15311 3 36 0 0 /ticket/close-ticket/15205 1 52 0 0 /ticket/close-ticket/15430 1 52 0 0 /ticket/close-ticket/16249 1 52 0 0 /ticket/ticketPicked/16056 4807 57693 0 0 /ticket/my-ticket/15725 5 166200 0 0 /ticket/ticketClosed/15257 3 36 0 0 /ticket/fetch-messages/17049 57 1232 0 0 /ticket/fetch-messages/15677 17461 384120 0 1 /ticket/close-ticket/16044 1 52 0 0 /ticket/close-ticket/17285 1 52 0 0 /ticket/ticketPicked/16321 23230 278780 0 0 /ticket/ticketClosed/15845 2 24 0 0 /ticket/fetch-messages/16712 348 7634 0 0 /ticket/fetch-messages/17591 59 1298 0 0 /ticket/checkTicketElapsedTime/16909 1 317 0 0 /ticket/ticketClosed/16043 13 144 0 0 /ticket/close-ticket/17518 1 52 0 0 /ticket/close-ticket/16921 1 52 0 0 /ticket/fetch-messages/15110 11 242 0 0 /ticket/assigned-tickets/fetch 4320 28491799 1 3 /ticket/checkTicketElapsedTime/15621 1 380 0 0 /ticket/close-ticket/16138 1 52 0 0 /ticket/ticketPicked/16466 83 1104 0 0 /ticket/fetch-messages/15250 50 1034 0 0 /ticket/my-assigned-tickets/16816 3 104136 0 0 /ticket/my-ticket/16588 2 66190 0 0 /ticket/close-ticket/17676 1 52 0 0 /ticket/fetch-messages/15582 623 13684 0 0 /ticket/fetch-messages/16650 929 34413 0 0 /ticket/checkTicketElapsedTime/15991 1 374 0 0 /ticket/my-ticket/16579 1 33102 0 0 /ticket/close-ticket/17486 1 52 0 0 /ticket/ticketPicked/16862 18 225 0 0 /ticket/close-ticket/15531 1 52 0 0 /ticket/ticketPicked/15950 16 198 0 0 /ticket/my-ticket/17405 1 33104 0 0 /ticket/ticketPicked/15800 177 2142 0 0 /ticket/close-ticket/15729 1 52 0 0 /ticket/my-assigned-tickets/15450 3 104119 0 0 /ticket/ticketClosed/17594 3 24 0 0 /ticket/ticketPicked/15168 4 57 0 0 /user/349 3 114 0 0 /ticket/my-ticket/15390 1 33075 0 0 /ticket/my-ticket/17348 3 94523 0 0 /ticket/ticketClosed/15795 75 900 0 0 /ticket/ticketPicked/17111 9 112 0 0 /ticket/my-ticket/16997 2 66410 0 0 /ticket/fetch-messages/17377 190 4136 0 0 /ticket/close-ticket/16965 1 52 0 0 /ticket/checkTicketElapsedTime/15525 1 380 0 0 /ticket/my-ticket/15446 1 33078 0 0 /ticket/my-assigned-tickets/16212 3 104215 0 0 /users-list/19374 8 321392 0 0 /ticket/close-ticket/15545 1 52 0 0 /ticket/my-ticket/16797 4 133176 0 0 /ticket/checkTicketElapsedTime/15537 1 380 0 0 /ticket/close-ticket/16299 1 52 0 0 /ticket/ticketClosed/15543 4 36 0 0 /ticket/close-ticket/16359 1 52 0 0 /ticket/ticketPicked/16855 83 1050 0 0 /ticket/ticketClosed/15940 3 36 0 0 /ticket/ticketClosed/17602 4 48 0 0 /ticket/my-assigned-tickets/17553 3 104227 0 0 /ticket/checkTicketElapsedTime/16529 1 335 0 0 /ticket/checkTicketElapsedTime/17066 1 327 0 0 /ticket/my-ticket/15286 4 133092 0 0 /ticket/checkTicketElapsedTime/16859 1 335 0 0 /company-list/19 878 1387414 0 0 /ticket/ticketPicked/16588 67 822 0 0 /ticket/ticketPicked/16487 9 114 0 0 /ticket/fetch-messages/16939 490 10736 0 0 /ticket/ticketPicked/16916 9 114 0 0 /ticket/ticketClosed/16051 862 10344 0 0 /ticket/fetch-messages/15619 13 286 0 0 /ticket/close-ticket/16387 1 52 0 0 /ticket/my-ticket/15341 1 31594 0 0 /ticket/checkTicketElapsedTime/15961 1 345 0 0 /ticket/ticketClosed/15899 2 24 0 0 /ticket/my-ticket/15364 4 132656 0 0 /company-list/34 882 1393742 0 0 /ticket/ticketClosed/16620 11 154 0 0 /ticket/close-ticket/16225 1 52 0 0 /ticket/my-assigned-tickets/14556 3 104187 0 0 /ticket/ticketClosed/16710 123 1476 0 0 /ticket/my-ticket/17295 1 33111 0 0 /ticket/ticketClosed/17614 271 3240 0 0 /ticket/checkTicketElapsedTime/17388 1 322 0 0 /ticket/close-ticket/17668 1 52 0 0 /ticket/my-assigned-tickets/16592 3 104254 0 0 /ticket/close-ticket/16641 1 52 0 0 /ticket/close-ticket/17186 1 52 0 0 /ticket/my-assigned-tickets/16803 3 104297 0 0 /ticket/ticketPicked/16806 8 90 0 0 /ticket/my-assigned-tickets/15164 3 104194 0 0 /ticket/checkTicketElapsedTime/17013 1 374 0 0 /ticket/ticketClosed/17068 195 2328 0 0 /ticket/my-ticket/15925 1 33089 0 0 /ticket/my-ticket/15808 3 99624 0 0 /ticket/my-assigned-tickets/16320 3 104198 0 0 /ticket/my-ticket/16277 2 66326 0 0 /ticket/close-ticket/17323 1 52 0 0 /users/getUserAbility/19740 3 3672 0 0 /ticket/close-ticket/16720 1 52 0 0 /ticket/ticketPicked/15877 7 102 0 0 /ticket/ticketClosed/15707 3 36 0 0 /ticket/checkTicketElapsedTime/15535 1 323 0 0 /ticket/checkTicketElapsedTime/16258 1 386 0 0 /ticket/checkTicketElapsedTime/16542 1 324 0 0 /ticket/ticketClosed/16088 34 396 0 0 /ticket/ticketPicked/17226 543 6534 0 0 /ticket/ticketClosed/17325 1 12 0 0 /ticket/ticketClosed/16499 3 36 0 0 /ticket/ticketPicked/15925 5 47 0 0 /ticket/close-ticket/15548 1 52 0 0 /ticket/fetch-messages/16329 33 704 0 0 /ticket/fetch-messages/16232 3527 88112 0 0 /ticket/checkTicketElapsedTime/16230 1 326 0 0 /ticket/fetch-messages/15472 49 945 0 0 /ticket/fetch-messages/16368 2325 58050 0 0 /ticket/checkTicketElapsedTime/15840 1 323 0 0 /ticket/ticketClosed/17422 3 24 0 0 /ticket/ticketPicked/17554 512 6162 0 0 /ticket/fetch-messages/15045 4362 1906194 0 0 /ticket/ticketPicked/17001 87 1062 0 0 /ticket/checkTicketElapsedTime/16394 1 324 0 0 /ticket/my-assigned-tickets/15699 2 69334 0 0 /ticket/my-assigned-tickets/17461 3 104537 0 0 /ticket/ticketPicked/14156 47 564 0 0 /ticket/my-ticket/17435 1 33099 0 0 /ticket/fetch-messages/15905 70 1452 0 0 /ticket/fetch-messages/16459 972 24250 0 0 /ticket/close-ticket/15173 1 52 0 0 /ticket/close-ticket/16482 1 52 0 0 /ticket/checkTicketElapsedTime/15765 1 337 0 0 /ticket/my-assigned-tickets/17520 5 175699 0 0 /ticket/my-assigned-tickets/15413 4 139112 0 0 /ticket/my-assigned-tickets/17050 3 104089 0 0 /ticket/my-assigned-tickets/17631 2 69421 0 0 /ticket/my-ticket/15215 1 33114 0 0 /ticket/checkTicketElapsedTime/16089 1 336 0 0 /ticket/ticketPicked/15747 59 726 0 0 /ticket/my-ticket/16606 2 66444 0 0 /ticket/close-ticket/15988 1 52 0 0 /sla/getSLAperCategory/182 10 2150 0 0 /ticket/fetch-messages/15485 1360 29832 0 0 /ticket/checkTicketElapsedTime/16137 1 319 0 0 /user/13489 9 342 0 1 /ticket/close-ticket/15959 1 52 0 0 /ticket/fetch-messages/17387 48 1012 0 0 /ticket/ticketClosed/16609 31 419 0 0 /ticket/close-ticket/16000 1 52 0 0 /ticket/fetch-messages/17619 2782 61204 0 0 /ticket/checkTicketElapsedTime/15390 1 375 0 0 /ticket/my-ticket/17004 4 132836 0 0 /ticket/my-assigned-tickets/17123 2 69474 0 0 /ticket/fetch-messages/17688 38 860 0 0 /ticket/checkTicketElapsedTime/16540 1 324 0 0 /ticket/ticketClosed/16391 2 24 0 0 /ticket/close-ticket/16360 1 52 0 0 /ticket/checkTicketElapsedTime/16538 1 324 0 0 /ticket/fetch-messages/15292 14825 474852 0 0 /ticket/checkTicketElapsedTime/15348 1 325 0 0 /ticket/ticketPicked/17000 7 93 0 0 /ticket/checkTicketElapsedTime/15531 2 671 0 0 /ticket/my-assigned-tickets/17480 3 104154 0 0 /ticket/close-ticket/17184 1 52 0 0 /ticket/ticketPicked/17519 654 7830 0 0 /ticket/checkTicketElapsedTime/17000 1 325 0 0 /ticket/ticketPicked/16523 98 1196 0 0 /ticket/ticketClosed/17701 153 1836 0 0 /ticket/ticket-message/15702 1 0 0 0 /ticket/fetch-messages/15480 9 198 0 0 /ticket/checkTicketElapsedTime/17503 1 384 0 0 /ticket/fetch-messages/15341 20368 508722 0 0 /ticket/ticketPicked/17705 266 3180 0 0 /ticket/ticketClosed/16963 6 72 0 0 /ticket/close-ticket/16689 1 52 0 0 /ticket/ticketPicked/17370 139 1677 0 0 /ticket/checkTicketElapsedTime/16106 1 324 0 0 /ticket/my-ticket/15766 1 33091 0 0 /ticket/close-ticket/17535 1 52 0 0 /ticket/my-assigned-tickets/15947 3 104184 0 0 /ticket/my-assigned-tickets/17571 2 69342 0 0 /ticket/my-ticket/15824 5 166155 0 0 /ticket/fetch-messages/15607 24 528 0 0 /ticket/fetch-messages/17621 25 528 0 0 /ticket/ticketPicked/16660 6 69 0 0 /ticket/my-assigned-tickets/15202 2 69640 0 0 /ticket/ticketClosed/15572 33 384 0 0 /ticket/close-ticket/15425 1 52 0 0 /ticket/ticketClosed/17284 4 70 0 0 /ticket/ticketPicked/17356 89 1092 0 0 /ticket/close-ticket/15692 1 52 0 0 /ticket/my-ticket/16388 1 33086 0 0 /ticket/fetch-messages/15585 49 1078 0 0 /ticket/ticketClosed/17381 407 4932 0 0 /ticket/my-assigned-tickets/17166 1 34786 0 0 /ticket/my-assigned-tickets/15302 2 69530 0 0 /ticket/close-ticket/17522 1 52 0 0 /ticket/my-ticket/16573 1 33125 0 0 /ticket/fetch-messages/16047 12 264 0 0 /ticket/ticketPicked/16918 8 102 0 0 /ticket/my-ticket/16495 1 31634 0 0 /ticket/ticketPicked/17546 7 69 0 0 /ticket/fetch-messages/17563 1672 40300 0 0 /ticket/ticketPicked/16008 5854 70257 0 0 /ticket/close-ticket/15446 1 52 0 0 /ticket/close-ticket/17087 1 52 0 0 /ticket/checkTicketElapsedTime/15772 1 337 0 0 /ticket/my-ticket/15590 1 33069 0 0 /ticket/close-ticket/16395 1 52 0 0 /ticket/my-ticket/17477 1 33081 0 0 /ticket/my-assigned-tickets/16969 3 104204 0 0 /ticket/ticketClosed/15599 1 12 0 0 /ticket/close-ticket/16761 1 52 0 0 /ticket/close-ticket/16483 1 52 0 0 /ticket/checkTicketElapsedTime/17587 1 321 0 0 /ticket/fetch-messages/15906 36 825 0 0 /ticket/checkTicketElapsedTime/15752 1 333 0 0 /ticket/ticketClosed/15780 11 159 0 0 /ticket/close-ticket/17390 1 52 0 0 /ticket/checkTicketElapsedTime/16986 1 365 0 0 /ticket/ticketPicked/16735 26 318 0 0 /ticket/checkTicketElapsedTime/15237 1 327 0 0 /ticket/my-ticket/16379 1 33066 0 0 /ticket/ticketPicked/15417 10 114 0 0 /ticket/checkTicketElapsedTime/17177 1 336 0 0 /ticket/close-ticket/15791 1 52 0 0 /ticket/close-ticket/15989 1 52 0 0 /ticket/close-ticket/15681 1 52 0 0 /ticket/my-ticket/16042 1 33072 0 0 /ticket/close-ticket/15485 1 52 0 0 /ticket/close-ticket/16277 1 52 0 0 /ticket/ticketPicked/17680 3 45 0 0 /ticket/checkTicketElapsedTime/17368 1 327 0 0 /ticket/fetch-messages/15941 6090 133980 0 0 /ticket/my-assigned-tickets/17582 2 69374 0 0 /ticket/ticketPicked/15414 246 2950 0 0 /ticket/close-ticket/16057 1 52 0 0 /ticket/checkTicketElapsedTime/16692 1 378 0 0 /ticket/my-ticket/16891 1 33060 0 0 /ticket/my-assigned-tickets/16033 3 104212 0 0 /ticket/fetch-messages/16510 19 418 0 0 /ticket/my-ticket/16235 1 33063 0 0 /ticket/fetch-messages/17201 3159 78950 0 0 /ticket/my-assigned-tickets/15742 3 69351 0 0 /ticket/fetch-messages/16099 66 1452 0 0 /ticket/my-assigned-tickets/15882 3 104133 0 0 /ticket/my-ticket/16106 1 33102 0 0 /ticket/checkTicketElapsedTime/17081 1 380 0 0 /ticket/checkTicketElapsedTime/16746 1 346 0 0 /reports/get/support_sla_masterfile 7 520880 0 0 /ticket/my-assigned-tickets/15761 3 104133 0 0 /ticket/close-ticket/16137 1 52 0 0 /ticket/close-ticket/16157 1 52 0 0 /ticket/my-assigned-tickets/15385 2 69590 0 0 /ticket/close-ticket/16317 1 52 0 0 /ticket/my-assigned-tickets/16606 3 104154 0 0 /ticket/my-ticket/17071 1 33090 0 0 /ticket/ticketPicked/17683 4 45 0 0 /ticket/close-ticket/17128 1 52 0 0 /ticket/my-ticket/17028 4 132628 0 0 /ticket/close-ticket/17599 1 52 0 0 /ticket/fetch-messages/17566 18 330 0 0 /ticket/checkTicketElapsedTime/15214 1 318 0 0 /ticket/ticketPicked/15440 10 138 0 0 /ticket/checkTicketElapsedTime/16053 2 682 0 0 /ticket/ticketPicked/16074 38 453 0 0 /ticket/fetch-messages/17472 14373 316096 0 0 /ticket/my-assigned-tickets/16359 3 104184 0 0 /ticket/my-assigned-tickets/15444 3 104258 0 0 /ticket/close-ticket/16071 1 52 0 0 /ticket/fetch-messages/16508 95 2090 0 0 /ticket/ticketClosed/16859 1 12 0 0 /ticket/checkTicketElapsedTime/15771 1 341 0 0 /ticket/my-ticket/16522 3 99627 0 0 /ticket/close-ticket/16007 1 52 0 0 /ticket/ticketPicked/17538 284 3426 0 0 /ticket/checkTicketElapsedTime/15944 1 332 0 0 /ticket/ticketPicked/16351 12 138 0 0 /ticket/close-ticket/16806 1 52 0 0 /ticket/checkTicketElapsedTime/15705 1 386 0 0 /ticket/close-ticket/16586 1 52 0 0 /ticket/my-ticket/17510 1 33121 0 0 /ticket/ticketClosed/15885 3 36 0 0 /ticket/close-ticket/15742 1 52 0 0 /ticket/my-assigned-tickets/16185 7 246098 0 0 /ticket/my-assigned-tickets/15680 3 104183 0 0 /ticket/ticketClosed/15998 4 48 0 0 /ticket/my-assigned-tickets/17354 2 69434 0 0 /ticket/ticketPicked/17223 1434 17192 0 0 /ticket/my-assigned-tickets/16854 2 69650 0 0 /ticket/close-ticket/16852 1 52 0 0 /ticket/ticketClosed/17648 2 24 0 0 /ticket/close-ticket/16906 1 52 0 0 /ticket/fetch-messages/16477 38 836 0 0 /ticket/my-assigned-tickets/16109 3 104119 0 0 /ticket/fetch-messages/16594 54 1122 0 0 /ticket/fetch-messages/15458 12 264 0 0 /ticket/my-ticket/17356 3 99726 0 0 /ticket/ticketPicked/16705 6883 82584 0 0 /ticket/close-ticket/16791 1 52 0 0 /ticket/ticketClosed/16492 91 1092 0 0 /ticket/ticketPicked/15954 10 126 0 0 /ticket/my-ticket/16060 1 33108 0 0 /ticket/my-assigned-tickets/17483 2 69444 0 0 /ticket/my-assigned-tickets/17486 3 104172 0 0 /ticket/fetch-messages/16876 930 95520 0 0 /ticket/fetch-messages/16493 31 660 0 0 /ticket/fetch-messages/16374 5223 114862 0 0 /ticket/checkTicketElapsedTime/17080 1 374 0 0 /ticket/my-ticket/15458 1 33067 0 0 /ticket/close-ticket/16021 1 52 0 0 /ticket/ticketPicked/16084 18805 225687 0 0 /ticket/checkTicketElapsedTime/15743 1 392 0 0 /ticket/checkTicketElapsedTime/16720 1 402 0 0 /ticket/fetch-messages/16441 1238 27236 0 0 /ticket/my-assigned-tickets/15351 1 34808 0 0 /users-list/2762 1 40330 0 0 /ticket/checkTicketElapsedTime/15891 1 323 0 0 /ticket/ticketPicked/16896 10 138 0 0 /ticket/close-ticket/17286 1 52 0 0 /ticket/ticketPicked/16234 23 294 0 0 /ticket/fetch-messages/15997 3044 66946 0 0 /ticket/close-ticket/16386 1 52 0 0 /ticket/close-ticket/16690 1 52 0 0 /ticket/ticketClosed/17393 3 36 0 0 /ticket/my-assigned-tickets/16785 3 104264 0 0 /user/19685 32 1216 0 0 /ticket/fetch-messages/15383 42 3280 0 0 /ticket/checkTicketElapsedTime/17448 1 335 0 0 /ticket/close-ticket/15487 1 52 0 0 /ticket/checkTicketElapsedTime/15976 1 387 0 0 /ticket/my-assigned-tickets/17154 3 104151 0 0 /ticket/my-ticket/15685 1 33089 0 0 /ticket/checkTicketElapsedTime/15575 1 326 0 0 /ticket/close-ticket/15251 1 52 0 0 /ticket/my-assigned-tickets/15336 2 69594 0 0 /ticket/checkTicketElapsedTime/16604 1 335 0 0 /ticket/ticketPicked/15571 807 9696 0 0 /ticket/my-assigned-tickets/15694 3 104167 0 0 /ticket/my-assigned-tickets/16976 3 104124 0 0 /ticket/my-ticket/16094 3 99714 0 0 /ticket/ticketPicked/16137 12 129 0 0 /user/1510 1 38 0 0 /ticket/ticketPicked/16966 103943 1247340 1 0 /ticket/ticketPicked/16041 26 318 0 0 /ticket/my-assigned-tickets/16515 3 104438 0 0 /ticket/my-assigned-tickets/16836 3 104189 0 0 /ticket/ticketPicked/15319 4 66 0 0 /ticket/my-ticket/16862 1 33115 0 0 /ticket/ticketPicked/15962 3232 38811 0 0 /ticket/update/15366 1 58 0 0 /ticket/my-ticket/17451 1 33117 0 0 /ticket/fetch-messages/17008 20 440 0 0 /ticket/my-ticket/16818 1 33093 0 0 /ticket/checkTicketElapsedTime/17411 1 327 0 0 /ticket/ticketPicked/16619 90 1089 0 0 /ticket/checkTicketElapsedTime/17034 1 332 0 0 /ticket/ticketClosed/16691 39 468 0 0 /ticket/close-ticket/17357 1 52 0 0 /ticket/ticketPicked/17662 10 130 0 0 /ticket/ticketClosed/15498 3 36 0 0 /ticket/my-ticket/17696 1 33196 0 0 /ticket/ticketPicked/15556 12 162 0 0 /ticket/fetch-messages/15149 22 484 0 0 /ticket/ticketPicked/17048 6 90 0 0 /ticket/checkTicketElapsedTime/17276 1 346 0 0 /ticket/ticketPicked/16793 108814 1305767 1 0 /ticket/close-ticket/17477 1 52 0 0 /ticket/my-assigned-tickets/15579 3 104185 0 0 /ticket/my-assigned-tickets/15923 2 69393 0 0 /ticket/checkTicketElapsedTime/16775 1 320 0 0 /roles/assignment/19746 2 95367 0 0 /ticket/update/16948 1 58 0 0 /ticket/ticketPicked/16725 2832 34002 0 0 /ticket/my-assigned-tickets/17195 3 104186 0 0 /ticket/my-assigned-tickets/16258 3 104158 0 0 /ticket/fetch-messages/16062 21552 493832 0 0 /ticket/ticketClosed/17226 577 6946 0 0 /ticket/close-ticket/16367 1 52 0 0 /ticket/ticketClosed/17120 115 1380 0 0 /ticket/ticketPicked/16633 11 150 0 0 /ticket/close-ticket/15743 1 52 0 0 /ticket/fetch-messages/15870 8165 203968 0 0 /ticket/fetch-messages/17515 22 418 0 0 /ticket/checkTicketElapsedTime/15886 1 323 0 0 /ticket/ticketClosed/16598 2 24 0 0 /ticket/my-assigned-tickets/15663 3 104152 0 0 /ticket/ticketPicked/16563 73 864 0 0 /ticket/checkTicketElapsedTime/16950 1 396 0 0 /ticket/ticketClosed/17265 5 60 0 0 /ticket/ticketClosed/15341 389 4693 0 0 /ticket/my-assigned-tickets/16155 3 104326 0 0 /ticket/close-ticket/16542 1 52 0 0 /ticket/my-ticket/15564 1 33120 0 0 /ticket/checkTicketElapsedTime/16717 1 319 0 0 /ticket/ticketPicked/16183 11 138 0 0 /ticket/close-ticket/17592 1 52 0 0 /ticket/fetch-messages/15487 29 616 0 0 /user/250 3 114 0 0 /ticket/my-ticket/15427 1 33077 0 0 /ticket/ticketPicked/16691 97 1173 0 0 /ticket/my-ticket/15541 1 33088 0 0 /ticket/fetch-messages/17677 6963 153186 0 0 /ticket/my-assigned-tickets/16362 3 104250 0 0 /ticket/ticketPicked/16418 6816 81792 0 0 /ticket/checkTicketElapsedTime/17303 1 323 0 0 /ticket/close-ticket/15408 1 52 0 0 /ticket/close-ticket/17327 1 52 0 0 /ticket/ticketClosed/15363 3 24 0 0 /ticket/ticketClosed/17003 16 240 0 0 /ticket/ticketClosed/17269 22 252 0 0 /ticket/ticketPicked/16335 6 90 0 0 /ticket/checkTicketElapsedTime/16237 1 335 0 0 /ticket/ticketClosed/16000 3205 38484 0 0 /ticket/ticketPicked/16511 6 66 0 0 /ticket/ticketPicked/16337 10 138 0 0 /ticket/my-ticket/16840 1 33088 0 0 /ticket/my-assigned-tickets/16115 3 104129 0 0 /ticket/close-ticket/17167 1 52 0 0 /ticket/my-ticket/15616 1 33075 0 0 /ticket/fetch-messages/16015 122 2640 0 0 /ticket/my-ticket/16136 1 33082 0 0 /ticket/my-assigned-tickets/15337 3 104411 0 0 /ticket/checkTicketElapsedTime/16453 1 327 0 0 /ticket/ticketPicked/15251 7 102 0 0 /sla/getSLAperCategory/236 18 3906 0 0 /ticket/close-ticket/16239 1 52 0 0 /ticket/close-ticket/16358 1 52 0 0 /ticket/my-assigned-tickets/15280 3 104276 0 0 /ticket/ticketClosed/17342 4 48 0 0 /ticket/fetch-messages/16726 9225 2983101 0 0 /ticket/fetch-messages/17157 6215 136686 0 0 /ticket/close-ticket/16813 1 52 0 0 /ticket/my-ticket/16205 1 33085 0 0 /ticket/ticketPicked/15585 9 130 0 0 /ticket/ticketClosed/16073 4 48 0 0 /ticket/ticketPicked/15841 11 150 0 0 /ticket/close-ticket/17573 1 52 0 0 /ticket/ticketClosed/16027 179 2136 0 0 /sla/getSLAperCategory/38 57 11628 0 0 /ticket/ticketPicked/17428 63 760 0 0 /ticket/close-ticket/16375 1 52 0 0 /ticket/my-assigned-tickets/17204 2 69410 0 0 /ticket/ticketClosed/17293 840 10105 0 0 /ticket/my-ticket/17057 1 33072 0 0 /ticket/ticketPicked/15992 307 3708 0 0 /ticket/fetch-messages/16479 1150 25341 0 0 /ticket/my-assigned-tickets/17664 3 104221 0 0 /ticket/my-ticket/15966 1 33070 0 0 /ticket/ticketClosed/17173 1 12 0 0 /ticket/my-assigned-tickets/17184 3 104194 0 0 /ticket/fetch-messages/17349 3416 85400 0 0 /ticket/ticketPicked/17585 7 71 0 0 /ticket/my-assigned-tickets/16485 3 104273 0 0 /ticket/ticketPicked/17544 3 36 0 0 /ticket/my-ticket/17707 1 33094 0 0 /ticket/fetch-messages/16358 177 3850 0 0 /ticket/fetch-messages/17390 94 2046 0 0 /ticket/fetch-messages/15172 43 946 0 0 /ticket/my-ticket/15814 1 33118 0 0 /sla/getSLAperCategory/140 17 3570 0 0 /ticket/checkTicketElapsedTime/17385 2 677 0 0 /ticket/ticketClosed/16748 907 10884 0 0 /ticket/checkTicketElapsedTime/15781 1 385 0 0 /ticket/ticketPicked/15994 262 3153 0 0 /user/4975 1 38 0 0 /ticket/my-ticket/17040 1 33052 0 0 /ticket/my-assigned-tickets/16280 2 69776 0 0 /ticket/ticketClosed/15812 16 239 0 0 /ticket/my-assigned-tickets/16550 2 69470 0 0 /ticket/my-assigned-tickets/15113 3 104150 0 0 /ticket/checkTicketElapsedTime/17279 1 328 0 0 /ticket/my-assigned-tickets/17634 2 69343 0 0 /ticket/checkTicketElapsedTime/16513 1 336 0 0 /ticket/my-assigned-tickets/16069 2 69304 0 0 /ticket/my-assigned-tickets/16654 2 69340 0 0 /ticket/close-ticket/15626 1 52 0 0 /ticket/ticketClosed/15926 3 36 0 0 /ticket/checkTicketElapsedTime/15534 1 324 0 0 /ticket/ticketClosed/16940 506 6072 0 0 /ticket/checkTicketElapsedTime/16300 1 345 0 0 /ticket/ticketPicked/17361 137 1656 0 0 /ticket/my-assigned-tickets/16809 3 104103 0 0 /ticket/ticketPicked/16082 7463 89574 0 0 /ticket/my-ticket/17539 1 31700 0 0 /ticket/checkTicketElapsedTime/16397 1 324 0 0 /ticket/checkTicketElapsedTime/15128 1 346 0 0 /ticket/ticketClosed/16955 2 24 0 0 /ticket/fetch-messages/16195 2648 58256 0 0 /ticket/fetch-messages/16022 89 1914 0 0 /ticket/fetch-messages/188 3592 1417365 0 0 /ticket/my-ticket/16857 1 33093 0 0 /ticket/my-assigned-tickets/17542 3 104279 0 0 /ticket/my-assigned-tickets/16350 3 104166 0 0 /ticket/checkTicketElapsedTime/15964 1 336 0 0 /ticket/checkTicketElapsedTime/15694 1 337 0 0 /ticket/fetch-messages/16495 134 2963 0 0 /ticket/checkTicketElapsedTime/16368 1 400 0 0 /ticket/checkTicketElapsedTime/15147 1 326 0 0 /ticket/fetch-messages/16469 21 462 0 0 /ticket/checkTicketElapsedTime/16810 1 325 0 0 /ticket/close-ticket/15497 1 52 0 0 /ticket/my-assigned-tickets/15462 2 69664 0 0 /ticket/close-ticket/17698 1 52 0 0 /ticket/ticketClosed/15191 3 36 0 0 /sla/getSLAperCategory/183 14 2926 0 0 /ticket/my-ticket/15302 1 33168 0 0 /ticket/checkTicketElapsedTime/16103 1 325 0 0 /ticket/fetch-messages/16078 5799 127556 0 0 /ticket/ticketPicked/16001 121 1464 0 0 /ticket/update/17019 1 58 0 0 /ticket/my-ticket/16074 1 33111 0 0 /ticket/close-ticket/16215 1 52 0 0 /ticket/fetch-messages/15390 43 902 0 0 /ticket/ticketPicked/17329 152 1833 0 0 /ticket/ticketClosed/16342 6 72 0 0 /ticket/fetch-messages/17069 36 660 0 0 /ticket/ticketPicked/16473 809 9726 0 0 /ticket/my-ticket/16935 1 33097 0 0 /ticket/my-assigned-tickets/16128 2 69338 0 0 /ticket/ticketClosed/16789 5 48 0 0 /ticket/ticketPicked/17485 11 174 0 0 /ticket/my-ticket/17676 1 31661 0 0 /ticket/my-assigned-tickets/15594 3 104320 0 0 /ticket/checkTicketElapsedTime/16522 2 676 0 0 /ticket/my-ticket/17333 1 33100 0 0 /ticket/close-ticket/16788 1 52 0 0 /ticket/ticketClosed/16849 115 1380 0 0 /ticket/fetch-messages/17655 22 396 0 0 /ticket/my-assigned-tickets/16448 3 104362 0 0 /ticket/ticketClosed/16992 194 2328 0 0 /ticket/ticketPicked/16231 30 348 0 1 /ticket/close-ticket/17214 1 52 0 0 /ticket/ticketClosed/16392 158 1896 0 0 /ticket/ticketPicked/17726 43 534 0 0 /ticket/close-ticket/16447 1 52 0 0 /ticket/my-assigned-tickets/15468 3 105610 0 0 /ticket/fetch-messages/17037 210 44672 0 0 /ticket/checkTicketElapsedTime/17045 1 382 0 0 /ticket/fetch-messages/16018 55 1144 0 0 /ticket/my-assigned-tickets/15647 3 104187 0 0 /ticket/checkTicketElapsedTime/16824 1 318 0 0 /ticket/my-assigned-tickets/16661 2 69350 0 0 /ticket/my-ticket/17062 1 33092 0 0 /ticket/ticketPicked/15577 1138 13656 0 0 /ticket/ticketPicked/15385 1222 14670 0 0 /ticket/my-ticket/17018 3 99582 0 0 /ticket/checkTicketElapsedTime/15592 1 318 0 0 /ticket/close-ticket/16987 1 52 0 0 /ticket/close-ticket/16491 1 52 0 0 /ticket/my-assigned-tickets/15674 2 69469 0 0 /ticket/fetch-messages/15675 419 9196 0 0 /ticket/my-ticket/15843 1 33074 0 0 /ticket/checkTicketElapsedTime/16640 1 342 0 0 /ticket/checkTicketElapsedTime/15678 1 324 0 0 /ticket/checkTicketElapsedTime/16535 1 330 0 0 /ticket/ticketPicked/16298 3 54 0 0 /ticket/checkTicketElapsedTime/17721 1 323 0 0 /ticket/my-assigned-tickets/16102 3 104167 0 0 /ticket/checkTicketElapsedTime/15759 1 393 0 0 /ticket/fetch-messages/17438 210 4576 0 0 /ticket/my-ticket/16512 2 66206 0 0 /ticket/checkTicketElapsedTime/17101 1 324 0 0 /ticket/ticketClosed/17317 156 1860 0 0 /ticket/close-ticket/15824 1 52 0 0 /ticket/my-ticket/16568 1 33094 0 0 /ticket/ticketPicked/17723 143 1725 0 0 /ticket/update/17728 1 58 0 0 /ticket/fetch-messages/17031 56 1188 0 0 /ticket/fetch-messages/16967 190 4136 0 0 /ticket/ticketClosed/15218 89298 1071576 0 1 /ticket/my-ticket/17520 1 33112 0 0 /ticket/close-ticket/17043 1 52 0 0 /ticket/close-ticket/17514 1 52 0 0 /sla/getSLAperCategory/230 23 5290 0 0 /ticket/my-ticket/16055 1 33110 0 0 /user/7101 5 190 0 0 /ticket/ticketClosed/15807 6 111 0 0 /ticket/my-ticket/16705 1 31660 0 0 /ticket/fetch-messages/15529 209 4598 0 0 /ticket/ticketClosed/15391 3078 36936 0 0 /ticket/my-assigned-tickets/17403 3 104227 0 0 /ticket/fetch-messages/17698 43 924 0 0 /ticket/checkTicketElapsedTime/16280 2 664 0 0 /ticket/close-ticket/17586 1 52 0 0 /ticket/fetch-messages/17089 1796 39512 0 0 /ticket/fetch-messages/15525 21 418 0 0 /ticket/checkTicketElapsedTime/16101 1 321 0 0 /ticket/checkTicketElapsedTime/16948 1 396 0 0 /ticket/ticketClosed/15875 3 24 0 0 /ticket/checkTicketElapsedTime/17268 1 317 0 0 /ticket/checkTicketElapsedTime/17724 2 674 0 0 /ticket/my-ticket/17207 1 31617 0 0 /ticket/ticketClosed/17633 1717 20604 0 0 /ticket/fetch-messages/16515 441 74714 0 0 /ticket/my-assigned-tickets/15966 3 104135 0 0 /ticket/checkTicketElapsedTime/15829 1 332 0 0 /ticket/my-assigned-tickets/17213 2 69356 0 0 /ticket/checkTicketElapsedTime/16672 1 386 0 0 /ticket/fetch-messages/16780 70 1540 0 0 /ticket/ticketPicked/16078 5608 67305 0 0 /ticket/close-ticket/17241 1 52 0 0 /ticket/ticketPicked/15762 8 104 0 0 /ticket/my-ticket/16659 1 33070 0 0 /ticket/checkTicketElapsedTime/16350 1 327 0 0 /ticket/ticketPicked/17600 10 120 0 0 /ticket/ticketClosed/17681 2 24 0 0 /ticket/checkTicketElapsedTime/16594 1 316 0 0 /ticket/my-assigned-tickets/16281 3 104273 0 0 /ticket/fetch-messages/16426 520 11440 0 0 /ticket/my-ticket/15570 1 31617 0 0 /ticket/ticketPicked/15560 34800 417586 0 0 /ticket/my-ticket/17497 1 33091 0 0 /ticket/ticketPicked/16235 10 138 0 0 /ticket/checkTicketElapsedTime/17273 1 316 0 0 /ticket/my-assigned-tickets/16867 2 69402 0 0 /ticket/checkTicketElapsedTime/15219 3 1009 0 0 /ticket/update/17056 1 58 0 0 /ticket/my-assigned-tickets/17139 3 104257 0 0 /ticket/my-assigned-tickets/17617 2 69400 0 0 /ticket/checkTicketElapsedTime/16086 2 774 0 0 /ticket/ticketPicked/14154 42 504 0 0 /ticket/my-ticket/15266 1 33085 0 0 /ticket/fetch-messages/15877 19 418 0 0 /ticket/my-assigned-tickets/17434 3 104246 0 0 /ticket/ticketPicked/15483 119 1452 0 0 /ticket/my-assigned-tickets/16662 2 69350 0 0 /ticket/my-assigned-tickets/16113 3 105241 0 0 /ticket/my-ticket/15384 1 33087 0 0 /ticket/ticketPicked/15842 10 138 0 0 /ticket/ticketClosed/16775 2 24 0 0 /ticket/checkTicketElapsedTime/16262 2 686 0 0 /ticket/ticketClosed/16648 96 1140 0 0 /ticket/my-ticket/16399 1 33071 0 0 /ticket/fetch-messages/16830 25 506 0 0 /ticket/my-ticket/15332 1 33090 0 0 /ticket/fetch-messages/15225 422 9262 0 0 /ticket/my-ticket/17303 1 33074 0 0 /ticket/fetch-messages/17354 321 6952 0 0 /ticket/ticketPicked/17023 48 584 0 0 /ticket/my-assigned-tickets/15645 4 139444 0 0 /ticket/my-assigned-tickets/16239 3 104171 0 0 /ticket/ticketClosed/17141 1501 18062 0 0 /ticket/my-ticket/16871 1 33090 0 0 /ticket/close-ticket/15210 1 52 0 0 /ticket/my-assigned-tickets/16562 3 104150 0 0 /ticket/ticketPicked/16095 841 10125 0 0 /ticket/my-assigned-tickets/16724 4 139574 0 0 /ticket/my-assigned-tickets/16065 3 104246 0 0 /ticket/my-ticket/16828 1 33117 0 0 /ticket/my-assigned-tickets/16858 2 69528 0 0 /ticket/my-ticket/16905 4 132888 0 0 /ticket/my-assigned-tickets/15254 2 69536 0 0 /ticket/checkTicketElapsedTime/15292 2 652 0 0 /ticket/checkTicketElapsedTime/17309 1 321 0 0 /ticket/checkTicketElapsedTime/17532 1 381 0 0 /ticket/fetch-messages/17103 53 1144 0 0 /ticket/ticketClosed/16898 4 48 0 0 /ticket/close-ticket/15528 1 52 0 0 /ticket/close-ticket/17540 1 52 0 0 /ticket/ticketClosed/17298 1197 14352 0 0 /ticket/my-ticket/16153 2 66503 0 0 /ticket/close-ticket/16743 1 52 0 0 /ticket/ticketPicked/15805 33 400 0 0 /ticket/ticketClosed/17049 3 24 0 0 /ticket/ticketClosed/16170 3 36 0 0 /ticket/my-ticket/6012 1 33184 0 0 /ticket/fetch-messages/17538 2233 49104 0 0 /users-list/471 3 120193 0 0 /ticket/ticketPicked/16724 87 1068 0 0 /ticket/my-ticket/16475 2 66222 0 0 /ticket/my-assigned-tickets/17231 1 34799 0 0 /ticket/close-ticket/15749 1 52 0 0 /ticket/checkTicketElapsedTime/15275 1 380 0 0 /ticket/my-ticket/16593 1 33092 0 0 /ticket/ticketClosed/17242 2 12 0 0 /ticket/close-ticket/17391 1 52 0 0 /sla/getSLAperCategory/218 18 3888 0 0 /ticket/fetch-messages/17263 66 1430 0 0 /ticket/ticketPicked/17135 12 138 0 0 /users-list/19373 2 80572 0 0 /ticket/ticketClosed/17047 3 24 0 0 /ticket/checkTicketElapsedTime/15954 1 372 0 0 /ticket/my-ticket/17509 1 33131 0 0 /ticket/ticketClosed/17335 2 24 0 0 /ticket/ticketClosed/15334 3 24 0 0 /ticket/ticketClosed/16614 3 36 0 0 /user/12891 1 38 0 0 /ticket/ticketClosed/15958 4 48 0 0 /ticket/ticketPicked/16172 13 165 0 0 /user/19753 8 304 0 0 /ticket/fetch-messages/17236 189 4136 0 0 /ticket/my-ticket/15417 1 33083 0 0 /ticket/fetch-messages/16600 3924 86328 0 0 /ticket/ticketClosed/16037 18 283 0 0 /ticket/fetch-messages/15575 52 1122 0 0 /ticket/my-assigned-tickets/16850 2 69666 0 0 /ticket/checkTicketElapsedTime/15306 1 321 0 0 /ticket/checkTicketElapsedTime/16829 1 346 0 0 /ticket/checkTicketElapsedTime/16996 2 700 0 0 /ticket/ticketClosed/17469 2 12 0 0 /ticket/fetch-messages/15925 609 13310 0 0 /ticket/ticketClosed/15151 81 972 0 0 /ticket/ticketPicked/17534 10 114 0 0 /ticket/ticketClosed/15529 4 48 0 0 /ticket/fetch-messages/16518 33357 733870 0 0 /ticket/checkTicketElapsedTime/17501 1 388 0 0 /ticket/ticketClosed/16359 3 24 0 0 /ticket/fetch-messages/15224 3365 74030 0 0 /ticket/ticketClosed/16156 3 24 0 0 /ticket/my-ticket/16735 2 66172 0 0 /ticket/fetch-messages/15893 333 7304 0 0 /ticket/my-assigned-tickets/16904 2 69382 0 0 /ticket/ticketPicked/16135 10 119 0 0 /ticket/fetch-messages/17376 2253 429696 0 0 /ticket/my-assigned-tickets/17650 2 69362 0 0 /ticket/my-ticket/17237 1 33130 0 0 /ticket/ticketPicked/15573 28 347 0 0 /roles/assignment/19300 2 95308 0 0 /ticket/my-assigned-tickets/15756 3 104164 0 0 /ticket/close-ticket/16016 1 52 0 0 /ticket/my-ticket/15626 1 31603 0 0 /ticket/update/17600 1 58 0 0 /ticket/my-assigned-tickets/17654 2 69386 0 0 /ticket/ticketPicked/16841 266 3210 0 0 /ticket/my-assigned-tickets/17197 3 104255 0 0 /ticket/checkTicketElapsedTime/15841 1 324 0 0 /ticket/ticketPicked/16436 578 6945 0 0 /ticket/close-ticket/17064 1 52 0 0 /ticket/my-ticket/16454 1 33079 0 0 /ticket/fetch-messages/17631 1276 28072 0 0 /ticket/ticketPicked/15379 13925 167121 0 0 /ticket/ticketClosed/15742 87 1032 0 0 /ticket/fetch-messages/15471 80 1638 0 0 /ticket/my-assigned-tickets/15609 2 69610 0 0 /ticket/ticketClosed/16137 7 72 0 0 /ticket/fetch-messages/15682 14 308 0 0 /ticket/ticketPicked/17154 7 90 0 0 /ticket/fetch-messages/15886 22 484 0 0 /ticket/my-ticket/14872 2 63330 0 0 /ticket/my-assigned-tickets/17273 3 104191 0 0 /ticket/fetch-messages/15819 74 1628 0 0 /ticket/close-ticket/15230 1 52 0 0 /ticket/my-ticket/17091 1 33137 0 0 /ticket/my-assigned-tickets/15757 3 69379 0 0 /ticket/close-ticket/17125 1 52 0 0 /ticket/ticketClosed/15152 2 65 0 0 /ticket/close-ticket/16015 1 52 0 0 /ticket/ticketClosed/15198 4062 48779 0 0 /ticket/close-ticket/15659 1 52 0 0 /ticket/ticketPicked/17331 9 126 0 0 /ticket/my-assigned-tickets/16668 2 69372 0 0 /ticket/ticketClosed/16753 3 36 0 0 /ticket/ticketClosed/16866 3 36 0 0 /ticket/ticketPicked/17447 372 4476 0 0 /ticket/my-assigned-tickets/15522 3 104115 0 0 /ticket/ticketPicked/17239 21 274 0 0 /ticket/checkTicketElapsedTime/17623 2 691 0 0 /ticket/checkTicketElapsedTime/16142 1 325 0 0 /ticket/my-assigned-tickets/17417 3 104217 0 0 /ticket/fetch-messages/15187 365 8254 0 0 /ticket/checkTicketElapsedTime/16087 1 320 0 0 /ticket/ticketClosed/17680 2 24 0 0 /ticket/fetch-messages/15174 22 462 0 0 /ticket/ticketPicked/15839 9 126 0 0 /ticket/my-ticket/16311 1 31681 0 0 /ticket/checkTicketElapsedTime/16568 1 320 0 0 /ticket/close-ticket/17156 1 52 0 0 /ticket/my-assigned-tickets/16598 3 104144 0 0 /ticket/ticketClosed/15892 3 36 0 0 /ticket/my-ticket/15856 1 33078 0 0 /ticket/my-assigned-tickets/15162 2 69331 0 0 /ticket/ticketPicked/15215 7 108 0 0 /ticket/fetch-messages/17485 2428 621934 0 0 /ticket/close-ticket/15725 1 52 0 0 /ticket/close-ticket/16172 1 52 0 0 /ticket/ticketPicked/17594 6 90 0 0 /ticket/ticketClosed/17034 4 48 0 0 /ticket/ticketClosed/15494 3 36 0 0 /ticket/update/16518 1 58 0 0 /ticket/update/15563 1 58 0 0 /ticket/close-ticket/15932 1 52 0 0 /ticket/fetch-messages/16654 8640 190014 0 0 /user/2095 4 152 0 0 /ticket/my-assigned-tickets/17663 3 104119 0 0 /ticket/close-ticket/16911 1 52 0 0 /ticket/ticketPicked/15764 3540 42507 0 0 /ticket/my-assigned-tickets/16825 3 104200 0 0 /ticket/checkTicketElapsedTime/17657 1 327 0 0 /ticket/update/15412 1 58 0 0 /ticket/close-ticket/15918 1 52 0 0 /ticket/my-assigned-tickets/17505 3 104223 0 0 /ticket/ticketPicked/15720 16 210 0 0 /ticket/ticketPicked/16069 93 1127 0 0 /ticket/my-assigned-tickets/15907 3 104171 0 0 /ticket/ticketPicked/16089 6 78 0 0 /users-list/1733 1 39632 0 0 /ticket/my-ticket/17250 1 31594 0 0 /ticket/my-ticket/15695 1 33074 0 0 /ticket/ticketPicked/15282 5 87 0 0 /ticket/my-assigned-tickets/17601 3 104219 0 0 /ticket/close-ticket/17258 1 52 0 0 /ticket/ticketPicked/17105 7 102 0 1 /ticket/my-ticket/17538 1 33250 0 0 /ticket/checkTicketElapsedTime/15916 1 392 0 0 /ticket/ticketPicked/17116 9 126 0 0 /ticket/ticketClosed/16481 543 6516 0 0 /sla/getSLAperCategory/142 1 206 0 0 /ticket/close-ticket/16681 1 52 0 0 /ticket/ticketClosed/15635 5 82 0 0 /ticket/ticketClosed/17430 4 36 0 0 /sla/getSLAperCategory/null 21 42 0 0 /ticket/ticketPicked/16657 10 120 0 0 /ticket/my-assigned-tickets/16805 3 104151 0 0 /ticket/ticketPicked/16092 15 179 0 0 /ticket/ticketClosed/15929 4 48 0 0 /ticket/checkTicketElapsedTime/15565 1 341 0 0 /ticket/close-ticket/14081 1 52 0 0 /ticket/ticketPicked/16984 14695 176350 0 0 /ticket/fetch-messages/17428 149 3066 0 0 /ticket/my-ticket/17686 2 63344 0 0 /ticket/checkTicketElapsedTime/17373 1 336 0 0 /user/18198 1 38 0 0 /ticket/my-assigned-tickets/16354 3 104139 0 0 /ticket/ticketPicked/16651 28738 344840 0 0 /ticket/close-ticket/15547 1 52 0 0 /ticket/ticketClosed/15897 675 8100 0 0 /ticket/ticketClosed/17272 2 24 0 0 /ticket/my-assigned-tickets/16183 3 104302 0 0 /ticket/fetch-messages/16671 1717 36051 0 0 /ticket/my-ticket/16032 1 33079 0 0 /ticket/my-ticket/16084 3 99435 0 0 /ticket/ticketPicked/15715 16 210 0 0 /ticket/close-ticket/16122 1 52 0 0 /ticket/ticketClosed/17266 8 96 0 0 /ticket/fetch-messages/16756 6596 145090 0 0 /ticket/ticketClosed/15725 8 175 0 0 /ticket/my-assigned-tickets/15396 3 104146 0 0 /ticket/my-assigned-tickets/16013 4 139072 0 0 /ticket/my-assigned-tickets/17474 4 138983 0 0 /ticket/fetch-messages/17309 24 484 0 0 /ticket/update/17686 1 58 0 0 /ticket/ticketClosed/16903 3 24 0 0 /ticket/my-assigned-tickets/15838 3 104144 0 0 /ticket/close-ticket/16392 1 52 0 0 /ticket/close-ticket/17542 1 52 0 0 /ticket/fetch-messages/17010 92 1980 0 0 /ticket/ticketClosed/15467 3 36 0 0 /ticket/close-ticket/16993 1 52 0 0 /ticket/fetch-messages/15937 447 9834 0 0 /ticket/ticketClosed/17454 4 58 0 0 /ticket/my-ticket/16658 1 33097 0 0 /ticket/fetch-messages/15257 20 418 0 0 /ticket/my-ticket/16363 1 33121 0 0 /ticket/my-ticket/16245 1 33105 0 0 /ticket/checkTicketElapsedTime/17661 1 318 0 0 /ticket/close-ticket/16560 1 52 0 0 /ticket/fetch-messages/17487 50 1056 0 0 /ticket/checkTicketElapsedTime/16709 1 375 0 0 /ticket/ticketPicked/16324 11557 138693 0 1 /ticket/checkTicketElapsedTime/15516 1 324 0 0 /sla/getSLAperCategory/256 1 222 0 0 /ticket/checkTicketElapsedTime/17378 1 336 0 0 /ticket/ticketPicked/17305 8 83 0 0 /ticket/checkTicketElapsedTime/16127 1 345 0 0 /ticket/close-ticket/15736 1 52 0 0 /category/childCategory/75 2 170 0 0 /ticket/fetch-messages/15782 206 44055 0 0 /ticket/checkTicketElapsedTime/16205 1 333 0 0 /ticket/fetch-messages/15712 28 594 0 0 /ticket/close-ticket/16814 1 52 0 0 /ticket/transfer-ticket/16650 1 21 0 0 /user/19754 11 418 0 1 /ticket/checkTicketElapsedTime/16801 2 683 0 0 /ticket/my-assigned-tickets/15970 2 69496 0 0 /users-list/2285 1 39790 0 0 /ticket/close-ticket/15157 1 52 0 0 /ticket/ticketPicked/17604 9 114 0 0 /ticket/ticketPicked/15197 188 2256 0 0 /ticket/my-assigned-tickets/16694 2 69482 0 0 /ticket/close-ticket/16547 1 52 0 0 /ticket/checkTicketElapsedTime/17289 1 330 0 0 /ticket/close-ticket/17230 1 52 0 0 /ticket/ticketPicked/15559 139 1690 0 0 /sla/getSLAperCategory/232 19 4389 0 0 /ticket/ticketPicked/16336 11766 141192 0 0 /ticket/ticketPicked/16452 9 114 0 0 /ticket/update/16738 1 58 0 0 /ticket/my-assigned-tickets/17602 2 69380 0 0 /ticket/my-ticket/17615 1 33116 0 0 /ticket/close-ticket/16931 1 52 0 0 /ticket/my-ticket/16952 3 94645 0 0 /ticket/my-ticket/16569 2 66200 0 0 /ticket/ticketClosed/16699 31 372 0 0 /ticket/ticketPicked/17042 8 90 0 0 /ticket/fetch-messages/16221 145 3168 0 0 /ticket/ticketPicked/17178 6 82 0 0 /ticket/my-assigned-tickets/16082 2 69492 0 0 /ticket/close-ticket/15521 1 52 0 0 /ticket/my-ticket/15501 2 66378 0 0 /ticket/fetch-messages/16390 11015 242286 0 0 /ticket/update/15846 1 58 0 0 /ticket/fetch-messages/16591 110 2332 0 0 /ticket/my-ticket/16800 4 132992 0 0 /ticket/my-assigned-tickets/15513 2 69600 0 0 /ticket/my-assigned-tickets/16755 3 104123 0 0 /ticket/ticketPicked/16299 2 42 0 0 /ticket/update/16765 1 58 0 0 /ticket/checkTicketElapsedTime/16339 1 330 0 0 /ticket/close-ticket/16368 1 52 0 0 /ticket/close-ticket/15502 1 52 0 0 /ticket/ticketPicked/17506 37 462 0 0 /ticket/checkTicketElapsedTime/16752 1 379 0 0 /ticket/my-ticket/17019 4 126822 0 0 /ticket/my-ticket/17324 1 33074 0 0 /ticket/close-ticket/16283 1 52 0 0 /user/2049 1 38 0 0 /ticket/close-ticket/15640 1 52 0 0 /ticket/fetch-messages/17632 64 1408 0 0 /ticket/my-assigned-tickets/17097 3 104212 0 0 /ticket/ticketClosed/17014 3909 46908 0 0 /ticket/fetch-messages/15943 7230 159038 0 0 /ticket/ticketClosed/14872 2 71 0 0 /ticket/fetch-messages/17148 26 528 0 0 /ticket/ticketClosed/16649 81 960 0 0 /ticket/close-ticket/16129 1 52 0 0 /ticket/fetch-messages/16559 5435 630976 0 0 /ticket/ticketClosed/15362 2 24 0 0 /ticket/fetch-messages/17399 53 1158 0 0 /ticket/my-assigned-tickets/16610 2 69410 0 0 /ticket/checkTicketElapsedTime/15455 1 387 0 0 /ticket/ticketClosed/16063 21404 256836 0 0 /ticket/my-ticket/17508 1 33088 0 0 /ticket/fetch-messages/17419 20 374 0 0 /ticket/my-ticket/16752 1 33103 0 0 /ticket/ticketClosed/15188 13 132 0 0 /ticket/ticketPicked/15823 5 78 0 0 /ticket/update/17282 1 58 0 0 /ticket/checkTicketElapsedTime/15760 1 398 0 0 /ticket/my-ticket/16881 1 33078 0 0 /ticket/checkTicketElapsedTime/15709 1 326 0 0 /ticket/fetch-messages/16548 11804 260296 0 0 /ticket/checkTicketElapsedTime/15664 1 372 0 0 /ticket/my-ticket/15374 3 99330 0 0 /ticket/fetch-messages/16266 957 21054 0 0 /ticket/my-ticket/16002 1 33063 0 0 /ticket/checkTicketElapsedTime/17346 1 322 0 0 /ticket/ticketClosed/17721 11 132 0 0 /ticket/update/16246 1 58 0 0 /user/13794 1 29 0 0 /ticket/ticketPicked/16543 7 93 0 0 /ticket/my-assigned-tickets/17035 2 69472 0 0 /ticket/fetch-messages/16911 67 1323 0 0 /user/8129 3 114 0 0 /ticket/my-ticket/16398 1 33071 0 0 /ticket/my-ticket/16267 2 66318 0 0 /ticket/ticketPicked/16668 7 93 0 0 /ticket/my-assigned-tickets/17467 2 69386 0 0 /ticket/checkTicketElapsedTime/17621 1 317 0 0 /ticket/ticketClosed/16248 11 155 0 0 /ticket/fetch-messages/17449 1001 21912 0 0 /roles/assignment/19736 2 95395 0 0 /ticket/my-ticket/16829 1 33097 0 0 /ticket/my-assigned-tickets/16003 4 138956 0 0 /ticket/ticketClosed/16380 4 48 0 0 /user/19758 3 114 0 0 /ticket/checkTicketElapsedTime/16256 1 330 0 0 /ticket/update/16463 1 58 0 0 /ticket/close-ticket/17495 1 52 0 0 /ticket/fetch-messages/17295 3196 70224 0 0 /ticket/ticketClosed/15861 2 24 0 0 /ticket/my-ticket/16485 2 66230 0 0 /ticket/close-ticket/16464 1 52 0 0 /ticket/ticketClosed/17081 2 24 0 0 /sla/getSLAperCategory/137 13 2808 0 0 /ticket/close-ticket/16405 1 52 0 0 /ticket/ticketClosed/16929 5 48 0 0 /ticket/fetch-messages/17480 37 792 0 0 /ticket/close-ticket/16786 1 52 0 0 /ticket/ticketPicked/15891 11 150 0 0 /ticket/checkTicketElapsedTime/17184 1 319 0 0 /ticket/ticketClosed/15817 8 96 0 0 /ticket/ticketClosed/15226 4 48 0 0 /ticket/my-assigned-tickets/16601 2 69406 0 0 /ticket/fetch-messages/16463 4558 586867 0 0 /ticket/my-assigned-tickets/16295 2 69620 0 0 /ticket/close-ticket/17377 1 52 0 0 /ticket/my-assigned-tickets/17661 3 104161 0 0 /ticket/ticketClosed/17231 1 12 0 0 /ticket/my-assigned-tickets/15963 3 104114 0 0 /ticket/checkTicketElapsedTime/17415 1 326 0 0 /ticket/fetch-messages/15195 850 161097 0 0 /ticket/close-ticket/15192 1 52 0 0 /ticket/my-ticket/15355 1 33135 0 0 /ticket/my-ticket/15531 2 66260 0 0 /ticket/ticketPicked/16367 9 120 0 0 /user/5150 2 76 0 0 /ticket/my-assigned-tickets/16894 2 70254 0 0 /ticket/fetch-messages/16850 2104 56760 0 0 /ticket/close-ticket/16224 1 52 0 0 /ticket/my-assigned-tickets/17335 3 104142 0 0 /ticket/ticketPicked/15917 16 198 0 0 /ticket/close-ticket/16887 1 52 0 0 /ticket/my-assigned-tickets/17687 3 104272 0 0 /ticket/close-ticket/15241 1 52 0 0 /ticket/fetch-messages/16252 3682 80982 0 0 /ticket/ticketClosed/15332 2 24 0 0 /ticket/ticketClosed/17041 2 12 0 0 /ticket/ticketPicked/16694 79 966 0 0 /ticket/my-ticket/16830 1 33061 0 0 /ticket/close-ticket/15869 1 52 0 0 /ticket/my-assigned-tickets/16708 3 104254 0 0 /ticket/ticketClosed/15787 99 1188 0 0 /ticket/ticketClosed/15750 80 948 0 0 /ticket/fetch-messages/15972 40 880 0 0 /ticket/checkTicketElapsedTime/17668 1 318 0 0 /ticket/update/16954 1 58 0 0 /ticket/close-ticket/17389 1 52 0 0 /ticket/ticketPicked/16926 7 90 0 0 /ticket/my-assigned-tickets/15892 3 104138 0 0 /ticket/fetch-messages/16790 4648 109131 0 0 /ticket/ticketClosed/15510 274 3288 0 0 /user/2762 1 38 0 0 /ticket/close-ticket/16363 1 52 0 0 /ticket/ticketPicked/15951 8 102 0 0 /ticket/ticketPicked/17322 6552 78624 0 0 /ticket/ticketClosed/16336 11767 141204 0 0 /ticket/ticketPicked/17230 10793 129527 0 0 /ticket/close-ticket/15752 1 52 0 0 /ticket/ticketPicked/15409 8 102 0 0 /ticket/my-ticket/16416 1 33105 0 0 /ticket/ticketClosed/17275 156 1860 0 0 /ticket/my-ticket/16146 1 31630 0 0 /ticket/fetch-messages/17077 818 17974 0 0 /ticket/my-assigned-tickets/16172 2 69330 0 0 /ticket/close-ticket/16261 1 52 0 0 /ticket/close-ticket/15369 1 52 0 0 /ticket/fetch-messages/15960 161 3542 0 0 /ticket/my-ticket/16627 1 33113 0 0 /ticket/fetch-messages/15584 543 21756 0 1 /ticket/close-ticket/17556 1 52 0 0 /ticket/my-assigned-tickets/17607 2 69360 0 0 /ticket/close-ticket/16056 1 52 0 0 /sla/getSLAperCategory/54 1 211 0 0 /ticket/ticketPicked/15213 10 138 0 0 /ticket/checkTicketElapsedTime/15301 1 378 0 0 /ticket/my-assigned-tickets/16753 3 104255 0 0 /ticket/close-ticket/16092 1 52 0 0 /ticket/fetch-messages/16431 1288 28336 0 0 /ticket/checkTicketElapsedTime/15852 1 312 0 0 /ticket/ticketPicked/17016 347 4182 0 0 /ticket/fetch-messages/16169 49 1034 0 0 /ticket/close-ticket/17401 1 52 0 0 /ticket/ticketPicked/15212 10 126 0 0 /ticket/ticketClosed/16459 3 36 0 0 /ticket/fetch-messages/16414 111 2398 0 0 /ticket/ticketPicked/16683 371 4452 0 0 /ticket/my-ticket/16321 2 63230 0 0 /ticket/ticketClosed/15517 13 156 0 1 /ticket/ticketClosed/17001 82 984 0 0 /ticket/my-ticket/16378 1 33083 0 0 /ticket/my-ticket/17030 3 99369 0 0 /users/getUserAbility/1822 2 2219 0 0 /users-list/2095 1 40852 0 0 /user/13 126 3654 0 1 /ticket/ticketPicked/15520 9 126 0 0 /ticket/fetch-messages/15816 110 2398 0 0 /ticket/checkTicketElapsedTime/16242 1 327 0 0 /ticket/fetch-messages/17040 244 5236 0 0 /ticket/fetch-messages/17095 8345 2019835 0 0 /ticket/checkTicketElapsedTime/15165 1 326 0 0 /ticket/fetch-messages/17382 29 638 0 0 /ticket/ticketPicked/16290 14 186 0 0 /ticket/close-ticket/15614 1 52 0 0 /ticket/my-assigned-tickets/17111 3 104191 0 0 /ticket/checkTicketElapsedTime/15589 1 318 0 0 /ticket/fetch-messages/15773 33 704 0 0 /ticket/ticketPicked/15513 2 33 0 0 /ticket/ticketClosed/16529 1 12 0 0 /ticket/fetch-messages/16394 295 6490 0 0 /ticket/fetch-messages/17570 169 3674 0 0 /ticket/checkTicketElapsedTime/16031 1 328 0 0 /ticket/my-assigned-tickets/17649 3 104201 0 0 /ticket/update/15370 1 58 0 0 /ticket/checkTicketElapsedTime/188 6 0 0 0 /ticket/checkTicketElapsedTime/15898 2 657 0 0 /ticket/my-assigned-tickets/17393 2 69368 0 0 /ticket/checkTicketElapsedTime/15347 1 325 0 0 /ticket/my-ticket/16583 1 33094 0 0 /ticket/ticketClosed/17156 289 3468 0 0 /ticket/close-ticket/16517 1 52 0 0 /ticket/close-ticket/17563 1 52 0 0 /ticket/close-ticket/15340 1 52 0 0 /ticket/fetch-messages/14939 35 770 0 0 /ticket/my-ticket/16252 1 33115 0 0 /ticket/fetch-messages/17577 37 770 0 0 /ticket/my-assigned-tickets/15588 3 104206 0 0 /ticket/my-assigned-tickets/15979 3 104210 0 0 /ticket/ticketPicked/16642 125 1518 0 0 /ticket/ticketClosed/15199 4 48 0 0 /ticket/ticketClosed/15554 4 48 0 0 /ticket/ticketPicked/16863 26 330 0 0 /ticket/close-ticket/15976 1 52 0 0 /ticket/close-ticket/16496 1 52 0 0 /ticket/my-ticket/16767 3 99729 0 0 /ticket/ticketClosed/15672 452 5446 0 0 /ticket/my-assigned-tickets/15265 2 69370 0 0 /ticket/ticketPicked/15708 98 1182 0 0 /ticket/ticketClosed/15814 10 120 0 0 /ticket/my-ticket/17487 1 33116 0 0 /ticket/ticketClosed/17569 197 2411 0 0 /ticket/ticketPicked/17472 2579 30957 0 0 /ticket/fetch-messages/16043 70 1452 0 0 /ticket/close-ticket/16343 1 52 0 0 /ticket/my-assigned-tickets/15924 3 104318 0 0 /ticket/fetch-messages/15220 30 725 0 0 /ticket/my-ticket/17265 1 33063 0 0 /ticket/my-ticket/17343 1 33070 0 0 /ticket/checkTicketElapsedTime/16159 1 328 0 0 /sla/getSLAperCategory/112 15 3165 0 0 /ticket/ticketPicked/16830 6 90 0 0 /ticket/ticketClosed/15819 7 84 0 0 /ticket/my-ticket/16945 1 31625 0 0 /ticket/my-ticket/16389 1 33102 0 0 /ticket/ticketClosed/16410 2 24 0 0 /ticket/checkTicketElapsedTime/15609 1 325 0 0 /ticket/ticketPicked/17539 44 516 0 0 /ticket/fetch-messages/15873 106 23695 0 0 /ticket/close-ticket/16369 1 52 0 0 /ticket/my-ticket/15394 1 33092 0 0 /ticket/checkTicketElapsedTime/15510 1 374 0 0 /ticket/checkTicketElapsedTime/17646 1 336 0 0 /ticket/ticketClosed/17486 4 36 0 0 /ticket/ticketClosed/16421 53 636 0 0 /ticket/my-ticket/15833 1 33074 0 0 /ticket/checkTicketElapsedTime/17235 1 325 0 0 /user/19375 11 418 0 6 /users-list/1910 1 39875 0 0 /ticket/my-ticket/17081 1 33141 0 0 /ticket/checkTicketElapsedTime/15250 2 643 0 0 /ticket/ticketClosed/16496 5 82 0 0 /sla/getSLAperCategory/109 7 1526 0 0 /ticket/my-ticket/15459 1 33087 0 0 /ticket/checkTicketElapsedTime/16728 2 660 0 0 /ticket/my-assigned-tickets/17485 5 174192 0 0 /ticket/close-ticket/15833 1 52 0 0 /ticket/ticketPicked/16291 8 114 0 0 /ticket/close-ticket/16757 1 52 0 0 /ticket/my-assigned-tickets/16963 3 104177 0 0 /ticket/my-assigned-tickets/16049 2 69740 0 0 /ticket/fetch-messages/16724 387 50892 0 0 /ticket/ticketClosed/16654 2 24 0 0 /ticket/ticketClosed/17712 27 312 0 0 /ticket/checkTicketElapsedTime/15885 1 324 0 0 /ticket/checkTicketElapsedTime/17638 1 322 0 0 /ticket/checkTicketElapsedTime/15229 1 329 0 0 /ticket/checkTicketElapsedTime/16197 1 327 0 0 /ticket/checkTicketElapsedTime/17389 1 322 0 0 /ticket/my-assigned-tickets/16087 3 104179 0 0 /ticket/close-ticket/16836 1 52 0 0 /ticket/ticketPicked/16900 54 681 0 0 /ticket/checkTicketElapsedTime/17414 1 326 0 0 /ticket/close-ticket/15708 1 52 0 0 /ticket/update/15403 1 58 0 0 /ticket/ticketPicked/16220 299 3594 0 0 /ticket/fetch-messages/15986 98 2156 0 0 /ticket/ticketPicked/15235 8 105 0 0 /ticket/checkTicketElapsedTime/16233 2 664 0 0 /ticket/close-ticket/17265 1 52 0 0 /ticket/fetch-messages/16881 72 1540 0 0 /ticket/ticketClosed/17675 6 72 0 0 /ticket/my-assigned-tickets/17580 2 69356 0 0 /ticket/close-ticket/16413 1 52 0 0 /ticket/close-ticket/16043 1 52 0 0 /ticket/ticketPicked/16265 1060 12717 0 0 /ticket/ticketClosed/17080 3 36 0 0 /ticket/fetch-messages/16924 26 483 0 0 /ticket/close-ticket/16403 1 52 0 0 /ticket/my-assigned-tickets/16796 3 104276 0 0 /ticket/my-assigned-tickets/15953 5 173925 0 0 /ticket/my-ticket/17625 2 63227 0 0 /ticket/ticketClosed/17566 3 24 0 0 /ticket/close-ticket/16046 1 52 0 0 /ticket/fetch-messages/16628 1000 21978 0 0 /ticket/fetch-messages/16835 3433 75438 0 0 /ticket/ticketClosed/15834 6 72 0 0 /user/2691 2 76 0 0 /ticket/my-assigned-tickets/15788 3 104128 0 0 /ticket/checkTicketElapsedTime/17330 2 760 0 0 /ticket/ticketClosed/15565 6 72 0 0 /ticket/ticketClosed/17314 2 12 0 0 /ticket/fetch-messages/16995 3335 73348 0 0 /ticket/ticketPicked/13630 6824 81906 0 0 /ticket/my-assigned-tickets/15793 2 69363 0 0 /ticket/fetch-messages/17649 113 2442 0 0 /ticket/my-assigned-tickets/16875 3 104915 0 0 /ticket/ticketPicked/15750 144 1734 0 0 /ticket/my-assigned-tickets/17299 4 139398 0 0 /user/7051 5 190 0 0 /ticket/ticketClosed/15464 4 48 0 0 /ticket/close-ticket/16928 1 52 0 0 /ticket/my-assigned-tickets/15345 2 69324 0 0 /ticket/close-ticket/16584 1 52 0 0 /ticket/update/16550 1 58 0 0 /ticket/fetch-messages/16909 50 1029 0 0 /ticket/ticketPicked/17606 6 71 0 0 /ticket/ticketClosed/17065 228 2736 0 0 /ticket/ticketClosed/16948 12 144 0 0 /ticket/my-ticket/17029 1 33094 0 0 /ticket/my-ticket/17314 1 33138 0 0 /ticket/my-assigned-tickets/15646 2 69610 0 0 /ticket/checkTicketElapsedTime/15642 1 375 0 0 /ticket/ticketClosed/15755 79 948 0 0 /ticket/ticketClosed/16057 5 48 0 0 /ticket/update/17255 1 58 0 0 /ticket/checkTicketElapsedTime/17354 2 654 0 0 /ticket/my-assigned-tickets/15177 2 69344 0 0 /ticket/close-ticket/15724 1 52 0 0 /ticket/my-ticket/15675 1 33079 0 0 /ticket/close-ticket/16468 1 52 0 0 /ticket/my-assigned-tickets/17332 3 104187 0 0 /ticket/update/16569 1 58 0 0 /ticket/my-assigned-tickets/15238 2 69390 0 0 /ticket/my-assigned-tickets/15822 3 104203 0 0 /ticket/ticketPicked/16955 7 90 0 0 /ticket/ticketPicked/16144 10 144 0 0 /ticket/fetch-messages/16377 5713 715435 0 0 /ticket/my-ticket/17166 1 33057 0 0 /ticket/my-assigned-tickets/17257 3 104183 0 0 /ticket/fetch-messages/16965 1432 31416 0 0 /ticket/my-assigned-tickets/15322 1 34816 0 0 /ticket/my-assigned-tickets/16536 1 34806 0 0 /ticket/checkTicketElapsedTime/15990 1 382 0 0 /ticket/ticketClosed/17046 3 24 0 0 /ticket/my-assigned-tickets/17217 4 139171 0 0 /ticket/ticketPicked/15403 2564 30778 0 0 /ticket/ticketPicked/16130 21 258 0 0 /ticket/my-ticket/15342 1 33071 0 0 /ticket/checkTicketElapsedTime/16807 1 322 0 0 /ticket/fetch-messages/15856 29 594 0 0 /sla/getSLAperCategory/235 4 872 0 0 /ticket/ticketClosed/16544 2 24 0 0 /ticket/ticketClosed/17189 2 24 0 0 /ticket/my-ticket/17000 1 33105 0 0 /ticket/ticketClosed/15759 80 960 0 0 /ticket/fetch-messages/11298 3467 1404135 0 0 /ticket/checkTicketElapsedTime/17321 1 323 0 0 /ticket/checkTicketElapsedTime/16026 1 379 0 0 /ticket/close-ticket/16621 1 52 0 0 /ticket/close-ticket/16330 1 52 0 0 /ticket/ticketPicked/17709 4 44 0 0 /ticket/close-ticket/16631 1 52 0 0 /ticket/my-ticket/16819 1 33105 0 0 /ticket/ticketPicked/17151 8 90 0 0 /reports/assignedTicketSummaryReport 62 426901 0 0 /ticket/close-ticket/17319 1 52 0 0 /ticket/checkTicketElapsedTime/15884 1 325 0 0 /ticket/checkTicketElapsedTime/15255 1 345 0 0 /ticket/my-assigned-tickets/17365 3 104236 0 0 /ticket/close-ticket/15113 1 52 0 0 /ticket/checkTicketElapsedTime/17130 1 314 0 0 /ticket/my-assigned-tickets/15632 2 69390 0 0 /ticket/checkTicketElapsedTime/17457 3 1078 0 0 /ticket/update/16031 1 58 0 0 /ticket/checkTicketElapsedTime/16698 1 325 0 0 /ticket/fetch-messages/16255 9771 214918 0 0 /ticket/my-assigned-tickets/16837 2 69384 0 0 /ticket/my-assigned-tickets/15871 3 104225 0 0 /ticket/ticketPicked/17093 6894 82746 0 0 /ticket/ticketPicked/15375 35 432 0 0 /ticket/ticketClosed/17179 4 36 0 0 /ticket/fetch-messages/17338 5 110 0 0 /ticket/checkTicketElapsedTime/16765 1 345 0 0 /ticket/fetch-messages/16413 10068 3361201 0 0 /ticket/checkTicketElapsedTime/16553 1 375 0 0 /ticket/ticketPicked/15281 10 105 0 0 /ticket/my-ticket/16745 1 33123 0 0 /ticket/ticketClosed/15764 83 996 0 0 /ticket/ticketPicked/17380 68 843 0 0 /ticket/close-ticket/17566 1 52 0 0 /ticket/checkTicketElapsedTime/15344 1 375 0 0 /ticket/fetch-messages/16593 28 616 0 0 /ticket/fetch-messages/16203 59 1254 0 0 /ticket/ticketPicked/16584 15 204 0 0 /ticket/my-assigned-tickets/15406 3 104246 0 0 /ticket/my-assigned-tickets/15456 2 69602 0 0 /ticket/my-ticket/15137 1 33236 0 0 /ticket/my-assigned-tickets/15487 3 104189 0 0 /ticket/ticketClosed/17357 14 259 0 0 /ticket/ticketClosed/16985 8 84 0 0 /ticket/my-assigned-tickets/17452 3 104155 0 0 /ticket/update/15344 1 58 0 0 /ticket/close-ticket/14196 1 52 0 0 /user/646 1 38 0 0 /ticket/ticketPicked/16369 1051 12624 0 0 /ticket/fetch-messages/17411 87 1870 0 0 /ticket/ticketPicked/15354 4207 50505 0 0 /roles/assignment/1918 2 95292 0 0 /ticket/fetch-messages/16537 11 242 0 0 /ticket/my-assigned-tickets/15288 3 104252 0 0 /ticket/my-assigned-tickets/16416 2 69406 0 0 /ticket/ticketClosed/16434 14 156 0 0 /ticket/ticketPicked/17429 7 94 0 0 /ticket/close-ticket/15923 1 52 0 0 /ticket/my-assigned-tickets/16000 2 69305 0 0 /ticket/ticketClosed/17595 2 24 0 0 /ticket/close-ticket/16917 1 52 0 0 /ticket/fetch-messages/15446 33 660 0 0 /ticket/my-ticket/15654 4 132700 0 0 /ticket/ticketClosed/16143 5 60 0 0 /ticket/my-assigned-tickets/16928 3 104272 0 0 /ticket/my-ticket/17247 1 33108 0 0 /ticket/ticketPicked/15916 8 102 0 0 /ticket/checkTicketElapsedTime/17407 1 318 0 0 /ticket/my-ticket/15360 1 33066 0 0 /ticket/fetch-messages/16620 286 26520 0 0 /ticket/close-ticket/16333 1 52 0 0 /ticket/my-ticket/16967 1 33128 0 0 /ticket/checkTicketElapsedTime/16557 1 326 0 0 /roles/assignment/19753 2 95325 0 0 /ticket/checkTicketElapsedTime/17674 1 387 0 0 /ticket/my-assigned-tickets/15448 3 104176 0 0 /ticket/my-ticket/15803 1 33090 0 0 /ticket/fetch-messages/17436 3494 76824 0 0 /ticket/ticketClosed/16889 84 1077 0 0 /ticket/update/17297 1 58 0 0 /ticket/close-ticket/16256 1 52 0 0 /ticket/my-ticket/16426 1 33104 0 0 /ticket/close-ticket/15191 1 52 0 0 /ticket/close-ticket/15688 1 52 0 0 /ticket/close-ticket/17557 1 52 0 0 /ticket/fetch-messages/16516 2563 575192 0 0 /ticket/my-assigned-tickets/16255 2 69386 0 0 /ticket/my-assigned-tickets/17080 3 104200 0 0 /ticket/ticketPicked/16992 127 1560 0 0 /ticket/my-assigned-tickets/16478 3 104279 0 0 /ticket/my-ticket/16617 2 66352 0 0 /ticket/my-assigned-tickets/16715 3 104137 0 0 /ticket/my-assigned-tickets/16223 3 104227 0 0 /ticket/fetch-messages/16809 30 616 0 0 /ticket/ticketClosed/16490 6 60 0 0 /ticket/fetch-messages/15638 70 1540 0 0 /ticket/ticketPicked/15273 111 1356 0 0 /ticket/fetch-messages/16866 49 1034 0 0 /ticket/my-assigned-tickets/17059 2 69346 0 0 /ticket/fetch-messages/15262 475 10406 0 0 /ticket/my-assigned-tickets/15499 2 69338 0 0 /ticket/close-ticket/16090 1 52 0 0 /ticket/my-assigned-tickets/15832 3 104144 0 0 /ticket/update/16503 1 58 0 0 /ticket/ticketClosed/16668 4 36 0 0 /ticket/my-assigned-tickets/15783 1 34823 0 0 /ticket/close-ticket/15280 1 52 0 0 /ticket/checkTicketElapsedTime/16737 1 318 0 0 /ticket/ticketPicked/15259 19 250 0 0 /ticket/checkTicketElapsedTime/16837 1 322 0 0 /ticket/fetch-messages/15809 634 53219 0 0 /ticket/ticketPicked/15755 98 1194 0 0 /ticket/ticketPicked/15540 11 138 0 0 /ticket/my-assigned-tickets/16267 3 104413 0 0 /ticket/my-ticket/15980 2 66395 0 0 /ticket/update/16945 1 58 0 0 /ticket/ticketPicked/16053 4093 49140 0 0 /ticket/checkTicketElapsedTime/15957 1 313 0 0 /ticket/checkTicketElapsedTime/15726 1 321 0 0 /ticket/fetch-messages/15796 191 4202 0 0 /ticket/update/17065 1 58 0 0 /ticket/my-ticket/16387 1 33080 0 0 /ticket/my-ticket/16443 1 33085 0 0 /ticket/ticketClosed/16687 4 48 0 0 /ticket/my-assigned-tickets/13960 1 34970 0 0 /ticket/close-ticket/16622 1 52 0 0 /ticket/ticketPicked/16719 11 144 0 0 /ticket/ticketPicked/15418 10 126 0 0 /ticket/checkTicketElapsedTime/16630 1 375 0 0 /ticket/my-ticket/16113 7 232148 0 0 /ticket/fetch-messages/17232 11 242 0 0 /employee/asa-employee-list 3 79035 0 0 /ticket/ticketPicked/17722 4 48 0 0 /ticket/checkTicketElapsedTime/15568 1 346 0 0 /ticket/fetch-messages/17013 1652 56428 0 0 /ticket/fetch-messages/17625 33772 9636902 0 0 /ticket/my-ticket/17489 2 66425 0 0 /ticket/my-ticket/15701 1 33074 0 0 /ticket/fetch-messages/17252 330 7513 0 0 /ticket/ticketClosed/15349 3 36 0 0 /ticket/my-assigned-tickets/16787 2 69336 0 0 /roles/assignment/19734 2 95331 0 0 /ticket/my-ticket/16769 1 33114 0 0 /ticket/ticketPicked/16857 1760 21132 0 0 /ticket/my-ticket/17478 1 33095 0 0 /ticket/my-assigned-tickets/16361 4 139020 0 0 /ticket/checkTicketElapsedTime/15626 1 324 0 0 /ticket/checkTicketElapsedTime/15382 1 325 0 0 /ticket/my-ticket/17421 1 33088 0 0 /ticket/close-ticket/16687 1 52 0 0 /ticket/fetch-messages/16130 42 880 0 0 /ticket/close-ticket/17627 1 52 0 0 /ticket/my-assigned-tickets/17070 3 104180 0 0 /ticket/my-ticket/17602 1 33093 0 0 /ticket/my-assigned-tickets/17133 3 104254 0 0 /ticket/ticketClosed/15564 148 1776 0 0 /sla/getSLAperCategory/118 2 430 0 0 /ticket/ticketPicked/16614 12 162 0 0 /ticket/fetch-messages/17596 22296 557266 0 0 /ticket/my-ticket/15376 1 33106 0 0 /ticket/ticketClosed/16772 130 1607 0 0 /ticket/ticketPicked/16463 300 3624 0 0 /ticket/ticketClosed/17056 8 96 0 0 /ticket/ticketPicked/15856 15 190 0 0 /ticket/ticketPicked/16871 398 4773 0 1 /ticket/ticketClosed/17160 10330 123960 0 0 /ticket/fetch-messages/16917 21 378 0 0 /user/1729 4 152 0 0 /ticket/close-ticket/16062 1 52 0 0 /ticket/checkTicketElapsedTime/15526 1 380 0 0 /ticket/fetch-messages/16357 52 1122 0 0 /ticket/ticketClosed/16922 3 36 0 0 /ticket/checkTicketElapsedTime/16146 1 349 0 0 /ticket/close-ticket/15595 1 52 0 0 /ticket/checkTicketElapsedTime/15926 1 345 0 0 /ticket/ticketPicked/15552 12 166 0 0 /sla/getSLAperCategory/147 12 2532 0 0 /ticket/checkTicketElapsedTime/17349 1 345 0 0 /ticket/ticketPicked/16208 457 5490 0 0 /ticket/my-assigned-tickets/17260 1 34785 0 0 /user/1535 1 38 0 0 /ticket/close-ticket/15806 1 52 0 0 /ticket/my-assigned-tickets/17241 2 69324 0 0 /ticket/fetch-messages/15308 4888 580512 0 0 /ticket/my-assigned-tickets/15542 3 104209 0 0 /ticket/close-ticket/15946 1 52 0 0 /ticket/checkTicketElapsedTime/17433 1 313 0 0 /ticket/my-ticket/15931 1 33096 0 0 /ticket/close-ticket/15666 1 52 0 0 /ticket/fetch-messages/15968 75 1606 0 0 /ticket/my-ticket/17027 2 66314 0 0 /ticket/checkTicketElapsedTime/16821 1 318 0 0 /ticket/ticketPicked/15351 4 45 0 0 /ticket/checkTicketElapsedTime/15561 1 319 0 0 /ticket/ticketClosed/17542 4 36 0 0 /users/update 51 1050 0 0 /ticket/ticketClosed/15230 216 2580 0 0 /ticket/checkTicketElapsedTime/15304 3 1177 0 0 /ticket/my-assigned-tickets/16050 3 104124 0 0 /ticket/ticketClosed/16506 3 36 0 0 /ticket/checkTicketElapsedTime/15810 2 672 0 0 /ticket/fetch-messages/17393 18 374 0 0 /ticket/my-ticket/16144 1 33091 0 0 /ticket/my-assigned-tickets/17699 3 104228 0 0 /ticket/update/17347 1 58 0 0 /ticket/my-ticket/16161 2 66176 0 0 /ticket/close-ticket/16832 1 52 0 0 /ticket/my-ticket/16414 2 66170 0 0 /ticket/ticketPicked/15597 3 54 0 0 /ticket/checkTicketElapsedTime/16738 1 348 0 0 /ticket/ticketPicked/15410 13 174 0 0 /ticket/fetch-messages/16331 344 47035 0 0 /ticket/checkTicketElapsedTime/17135 1 327 0 0 /ticket/my-assigned-tickets/15689 2 69698 0 0 /ticket/fetch-messages/16512 41 836 0 0 /ticket/my-ticket/17170 1 33122 0 0 /ticket/my-assigned-tickets/13119 2 69424 0 0 /ticket/fetch-messages/17300 8293 1251833 0 0 /ticket/ticketPicked/16530 13 165 0 0 /ticket/fetch-messages/15121 31 588 0 0 /ticket/close-ticket/17257 1 52 0 0 /ticket/fetch-messages/16908 49 1008 0 0 /ticket/my-assigned-tickets/16848 2 69354 0 0 /ticket/close-ticket/15228 1 52 0 0 /ticket/update/15674 1 58 0 0 /ticket/ticketPicked/16370 9 114 0 1 /ticket/fetch-messages/17417 63 1320 0 0 /ticket/my-assigned-tickets/17086 3 104525 0 0 /ticket/ticketClosed/17484 2 12 0 0 /ticket/ticketPicked/15187 97 1176 0 0 /ticket/close-ticket/15630 1 52 0 0 /ticket/ticketClosed/16907 4 48 0 0 /ticket/my-ticket/15457 1 33077 0 0 /ticket/close-ticket/16850 1 52 0 0 /ticket/checkTicketElapsedTime/16076 1 388 0 0 /ticket/close-ticket/16914 1 52 0 0 /ticket/fetch-messages/17257 90 1980 0 0 /ticket/ticketClosed/16052 3 36 0 0 /ticket/my-ticket/17632 2 66170 0 0 /ticket/checkTicketElapsedTime/16052 1 324 0 0 /ticket/my-ticket/17684 1 33092 0 0 /ticket/ticketClosed/15444 4 48 0 0 /ticket/fetch-messages/15661 7071 176775 0 1 /ticket/my-assigned-tickets/16463 2 69808 0 0 /ticket/close-ticket/15553 1 52 0 0 /ticket/my-ticket/16086 9 299114 0 0 /ticket/ticketPicked/15801 79 954 0 0 /ticket/ticketClosed/16322 6138 73644 0 0 /ticket/my-ticket/15603 1 33076 0 0 /ticket/checkTicketElapsedTime/17504 1 381 0 0 /ticket/checkTicketElapsedTime/17580 1 321 0 0 /ticket/close-ticket/15532 1 52 0 0 /ticket/fetch-messages/15989 50 1056 0 0 /ticket/ticketPicked/17425 8 94 0 0 /ticket/fetch-messages/17326 76 1518 0 0 /ticket/my-assigned-tickets/17330 3 104213 0 0 /ticket/update/17086 1 58 0 0 /ticket/close-ticket/15180 1 52 0 0 /ticket/ticketClosed/17052 3 24 0 0 /ticket/fetch-messages/16327 32 660 0 0 /ticket/fetch-messages/17662 43 861 0 0 /ticket/ticketPicked/17203 75 918 0 0 /ticket/ticketClosed/16565 3 36 0 0 /ticket/close-ticket/16438 1 52 0 0 /ticket/my-ticket/16817 1 33087 0 0 /ticket/ticketClosed/15544 3 36 0 0 /ticket/my-assigned-tickets/17043 3 104235 0 0 /ticket/fetch-messages/17175 64 1342 0 0 /ticket/close-ticket/16463 1 52 0 0 /users/getUserAbility/19752 3 5560 0 0 /ticket/ticketClosed/16659 2 24 0 0 /ticket/ticketClosed/16223 45 528 0 0 /ticket/checkTicketElapsedTime/17333 1 381 0 0 /ticket/my-assigned-tickets/17427 3 104166 0 0 /ticket/my-assigned-tickets/16228 5 173183 0 0 /ticket/ticketPicked/17568 120 1451 0 0 /ticket/my-assigned-tickets/16814 3 104157 0 0 /ticket/ticketClosed/15692 6 72 0 0 /ticket/fetch-messages/16644 4675 102762 0 0 /ticket/ticketPicked/17285 527 6309 0 0 /ticket/my-assigned-tickets/16952 3 104267 0 0 /user/5222 2 76 0 0 /ticket/fetch-messages/17246 2007 44154 0 0 /ticket/checkTicketElapsedTime/15846 2 657 0 0 /ticket/checkTicketElapsedTime/16116 1 376 0 0 /ticket/checkTicketElapsedTime/15257 1 376 0 0 /ticket/close-ticket/17605 1 52 0 0 /ticket/checkTicketElapsedTime/15716 1 325 0 0 /ticket/checkTicketElapsedTime/16565 1 384 0 0 /ticket/my-assigned-tickets/17027 2 69513 0 0 /ticket/ticketClosed/15791 95 1128 0 0 /ticket/checkTicketElapsedTime/15680 2 784 0 0 /ticket/update/16466 1 58 0 0 /ticket/checkTicketElapsedTime/15497 1 325 0 0 /ticket/close-ticket/17507 1 52 0 0 /ticket/fetch-messages/15497 49 1078 0 0 /ticket/my-assigned-tickets/15902 3 104249 0 0 /user/5231 1 38 0 0 /ticket/my-assigned-tickets/15539 3 104138 0 0 /ticket/ticketClosed/15189 201 2388 0 0 /ticket/my-ticket/15731 1 33095 0 0 /ticket/checkTicketElapsedTime/17463 1 324 0 0 /ticket/ticketClosed/17182 3 36 0 0 /ticket/ticketClosed/16764 6 72 0 0 /user/2082 18 684 0 0 /ticket/my-ticket/16619 3 99555 0 0 /ticket/my-ticket/15428 1 33062 0 0 /ticket/fetch-messages/15501 6626 933404 0 0 /ticket/close-ticket/15597 1 52 0 0 /ticket/my-ticket/15471 1 33091 0 0 /ticket/checkTicketElapsedTime/15928 1 325 0 0 /ticket/ticketPicked/16784 161 1941 0 0 /ticket/ticketPicked/17089 1631 19581 0 0 /ticket/fetch-messages/17574 67 1452 0 0 /ticket/ticketPicked/16396 3 45 0 0 /users-list/8140 1 39632 0 0 /ticket/fetch-messages/15592 83 1738 0 0 /ticket/ticketPicked/16771 8 102 0 0 /ticket/my-ticket/17565 1 33147 0 0 /ticket/my-assigned-tickets/17730 2 69342 0 0 /ticket/checkTicketElapsedTime/15409 1 382 0 0 /ticket/close-ticket/16760 1 52 0 0 /ticket/fetch-messages/15757 312 6820 0 0 /ticket/fetch-messages/17112 2001 41958 0 0 /ticket/ticketPicked/16927 8 102 0 0 /ticket/fetch-messages/16503 258 6400 0 0 /ticket/my-ticket/17326 1 33120 0 0 /ticket/ticketClosed/14341 1 31 0 0 /ticket/ticketPicked/17708 4 47 0 0 /ticket/fetch-messages/17464 157 3454 0 0 /ticket/ticketClosed/16347 3 24 0 0 /ticket/ticketClosed/17684 2 24 0 0 /ticket/close-ticket/17422 1 52 0 0 /ticket/close-ticket/17024 1 52 0 0 /ticket/close-ticket/17414 1 52 0 0 /ticket/fetch-messages/15708 122 2640 0 0 /ticket/ticketPicked/15826 238 2868 0 0 /ticket/fetch-messages/15355 94 2024 0 0 /ticket/checkTicketElapsedTime/17424 1 327 0 0 /users-list/1540 1 39430 0 0 /ticket/my-assigned-tickets/15872 3 104199 0 0 /ticket/fetch-messages/7171 16 330 0 0 /ticket/my-ticket/16015 2 33114 0 0 /ticket/ticketPicked/15195 520 6264 0 0 /ticket/ticketPicked/17581 13776 165324 0 0 /ticket/fetch-messages/15288 56 1375 0 0 /ticket/fetch-messages/16372 14 308 0 0 /ticket/ticketPicked/15321 21 270 0 0 /ticket/ticketClosed/17511 4 48 0 0 /ticket/my-ticket/16283 4 132936 0 0 /ticket/my-assigned-tickets/16388 2 69358 0 0 /ticket/fetch-messages/17242 444 9680 0 0 /ticket/my-ticket/16552 1 33120 0 0 /ticket/ticketClosed/16915 4 48 0 0 /ticket/checkTicketElapsedTime/15584 2 672 0 0 /ticket/close-ticket/15618 1 52 0 0 /ticket/my-ticket/16969 1 31514 0 0 /ticket/my-assigned-tickets/15441 3 104229 0 0 /ticket/ticketClosed/17642 6 72 0 0 /ticket/my-ticket/15901 2 66138 0 0 /ticket/ticketClosed/16708 8 96 0 0 /ticket/my-ticket/17249 5 158978 0 0 /ticket/my-ticket/15875 1 33071 0 0 /ticket/fetch-messages/15258 15 330 0 0 /ticket/close-ticket/16268 1 52 0 0 /ticket/close-ticket/15812 1 52 0 0 /ticket/checkTicketElapsedTime/15309 2 794 0 0 /ticket/my-ticket/17058 1 33060 0 0 /ticket/my-assigned-tickets/16458 2 69368 0 0 /ticket/close-ticket/15660 1 52 0 0 /ticket/update/17198 1 58 0 0 /ticket/close-ticket/15368 1 52 0 0 /ticket/my-ticket/17708 1 33104 0 0 /ticket/ticketPicked/15868 5 69 0 0 /ticket/ticketPicked/16475 26 330 0 0 /ticket/ticketClosed/17456 1 12 0 0 /ticket/ticketPicked/16598 6 78 0 0 /company-list/16 1023 1616804 0 0 /ticket/my-assigned-tickets/15248 2 69348 0 0 /ticket/my-ticket/15780 3 99630 0 0 /ticket/checkTicketElapsedTime/15431 1 377 0 0 /ticket/ticketClosed/17194 4 48 0 0 /ticket/my-ticket/16192 1 33110 0 0 /ticket/my-ticket/15139 1 33240 0 0 /ticket/checkTicketElapsedTime/17271 1 316 0 0 /ticket/ticketClosed/16141 4838 58044 0 0 /ticket/my-assigned-tickets/16479 2 69356 0 0 /ticket/ticketClosed/16502 2 24 0 0 /ticket/ticketPicked/16676 12 164 0 0 /ticket/fetch-messages/17560 56 1232 0 0 /ticket/checkTicketElapsedTime/17255 1 327 0 0 /ticket/fetch-messages/17420 22 440 0 0 /ticket/fetch-messages/16627 37 792 0 0 /ticket/close-ticket/16189 1 52 0 0 /ticket/checkTicketElapsedTime/17371 1 337 0 0 /ticket/ticketPicked/15812 375 4476 0 0 /user/1196 1 38 0 0 /ticket/ticketPicked/17583 112 1365 0 0 /ticket/checkTicketElapsedTime/15251 1 325 0 0 /ticket/ticketPicked/15828 12 162 0 0 /ticket/ticketClosed/15852 3 24 0 0 /ticket/ticketClosed/15711 3 24 0 0 /ticket/my-assigned-tickets/17659 3 104145 0 0 /ticket/ticketClosed/16365 6 72 0 0 /ticket/my-ticket/16123 1 33058 0 0 /ticket/fetch-messages/15511 2424 53328 0 0 /ticket/checkTicketElapsedTime/16396 1 324 0 0 /ticket/my-assigned-tickets/15764 3 104230 0 0 /ticket/checkTicketElapsedTime/16521 2 662 0 0 /ticket/my-ticket/16600 1 33097 0 0 /ticket/my-assigned-tickets/17056 3 104247 0 0 /ticket/fetch-messages/15338 16 352 0 0 /ticket/checkTicketElapsedTime/16578 1 375 0 0 /ticket/my-assigned-tickets/15520 3 104190 0 0 /ticket/my-ticket/17141 2 63307 0 0 /ticket/close-ticket/15549 1 52 0 0 /ticket/close-ticket/17440 1 52 0 0 /ticket/close-ticket/17640 1 52 0 0 /ticket/ticketPicked/14197 8 105 0 0 /ticket/fetch-messages/15533 23 484 0 0 /ticket/ticketClosed/16251 5 60 0 0 /ticket/my-ticket/17164 1 33061 0 0 /ticket/my-ticket/16858 1 33165 0 0 /ticket/ticketPicked/16765 75 948 0 0 /ticket/my-ticket/17411 1 33086 0 0 /ticket/checkTicketElapsedTime/15641 1 325 0 0 /ticket/checkTicketElapsedTime/15557 1 323 0 0 /ticket/close-ticket/17183 1 52 0 0 /ticket/ticketPicked/17605 10 114 0 0 /ticket/my-assigned-tickets/17178 3 104201 0 0 /ticket/checkTicketElapsedTime/16279 1 322 0 0 /dealers/getDealersPerCompany/44 2 142 0 0 /ticket/ticketPicked/17455 51 636 0 0 /ticket/update/16790 1 58 0 0 /ticket/close-ticket/17350 1 52 0 0 /ticket/fetch-messages/16116 105 2244 0 0 /ticket/close-ticket/16968 1 52 0 0 /ticket/checkTicketElapsedTime/15554 1 386 0 0 /ticket/my-assigned-tickets/16732 3 104073 0 0 /ticket/checkTicketElapsedTime/15603 1 325 0 0 /ticket/close-ticket/15507 1 52 0 0 /ticket/checkTicketElapsedTime/16945 1 399 0 0 /ticket/my-ticket/15231 1 33050 0 0 /ticket/close-ticket/15691 1 52 0 0 /ticket/fetch-messages/16777 6 132 0 0 /ticket/checkTicketElapsedTime/15151 1 330 0 0 /ticket/my-assigned-tickets/14645 1 34849 0 0 /ticket/my-assigned-tickets/17418 3 104190 0 0 /ticket/ticketClosed/16895 3 36 0 0 /ticket/fetch-messages/15611 1017 25400 0 0 /ticket/checkTicketElapsedTime/17474 2 698 0 0 /ticket/close-ticket/15511 1 52 0 0 /ticket/fetch-messages/17183 21 396 0 0 /ticket/checkTicketElapsedTime/17198 2 659 0 0 /ticket/fetch-messages/17498 40701 4864402 0 0 /ticket/my-assigned-tickets/15990 3 104193 0 0 /users-list/19738 4 159746 0 0 /user/2948 1 38 0 0 /ticket/my-assigned-tickets/16736 3 104119 0 0 /ticket/checkTicketElapsedTime/16826 1 323 0 0 /ticket/my-ticket/15895 1 33110 0 0 /ticket/close-ticket/17077 1 52 0 0 /ticket/ticketPicked/17504 7 102 0 0 /ticket/ticketClosed/17408 4 48 0 0 /ticket/transfer-ticket/16559 1 21 0 0 /ticket/ticketClosed/16848 3 24 0 0 /ticket/my-assigned-tickets/16031 2 69340 0 0 /ticket/my-ticket/17017 1 33095 0 0 /ticket/fetch-messages/15756 332 7260 0 0 /ticket/my-assigned-tickets/17717 3 104234 0 0 /ticket/my-assigned-tickets/16037 2 69522 0 0 /ticket/update/17244 1 58 0 0 /ticket/ticketPicked/15066 26 312 0 0 /ticket/my-assigned-tickets/15944 3 104173 0 0 /ticket/ticketPicked/16481 534 6408 0 0 /ticket/my-ticket/16172 1 33068 0 0 /ticket/fetch-messages/16578 27 572 0 0 /ticket/my-ticket/16424 4 133072 0 0 /ticket/ticketPicked/17482 7 94 0 0 /ticket/fetch-messages/15615 14 308 0 0 /user/370 2 76 0 0 /ticket/my-ticket/16567 1 33086 0 0 /ticket/ticketClosed/16235 2 12 0 0 /ticket/ticketPicked/17095 2958 35508 0 0 /ticket/ticketClosed/16928 4 36 0 0 /ticket/my-ticket/15656 1 31602 0 0 /ticket/my-assigned-tickets/16812 3 104136 0 0 /ticket/ticketClosed/15365 55 660 0 0 /ticket/my-assigned-tickets/15693 3 104144 0 0 /ticket/checkTicketElapsedTime/15248 1 321 0 0 /ticket/fetch-messages/17194 16 352 0 0 /ticket/fetch-messages/15781 45 990 0 0 /ticket/close-ticket/17530 1 52 0 0 /ticket/my-ticket/16783 1 33084 0 0 /user/19686 3 120 0 0 /ticket/fetch-messages/16554 889 19558 0 0 /ticket/ticketPicked/15314 18 214 0 0 /ticket/my-assigned-tickets/16516 3 104429 0 0 /ticket/fetch-messages/15890 76 1650 0 0 /ticket/my-ticket/17463 1 33106 0 0 /ticket/my-ticket/15280 1 33114 0 0 /ticket/update/16575 1 58 0 0 /ticket/ticketClosed/15184 4 127 0 0 /ticket/close-ticket/17497 1 52 0 0 /ticket/update/15397 1 58 0 0 /ticket/close-ticket/16938 1 52 0 0 /ticket/my-ticket/17208 4 132468 0 0 /company-list/20 731 1154860 0 0 /ticket/ticketPicked/17727 6 82 0 0 /ticket/ticketClosed/16412 20 228 0 0 /ticket/checkTicketElapsedTime/17360 1 318 0 0 /ticket/ticketClosed/15911 3 36 0 0 /ticket/ticketClosed/15594 6 72 0 0 /ticket/checkTicketElapsedTime/16755 1 324 0 0 /ticket/close-ticket/16312 1 52 0 0 /ticket/ticketPicked/15249 6 71 0 0 /ticket/ticketClosed/16700 3 36 0 0 /ticket/fetch-messages/17418 29 616 0 0 /ticket/my-ticket/17498 4 133368 0 0 /ticket/my-ticket/15440 1 33110 0 0 /ticket/ticketPicked/15275 10 138 0 0 /ticket/update/17270 1 58 0 0 /ticket/my-ticket/15396 1 33072 0 0 /ticket/checkTicketElapsedTime/15314 1 323 0 0 /ticket/fetch-messages/16795 701 15378 0 0 /ticket/fetch-messages/17585 39 814 0 0 /ticket/my-assigned-tickets/15572 2 69352 0 0 /ticket/my-assigned-tickets/16657 2 69328 0 0 /ticket/fetch-messages/17114 36 748 0 0 /ticket/my-assigned-tickets/15326 3 104218 0 0 /ticket/ticketClosed/15612 1 12 0 0 /ticket/ticketClosed/16734 4 89 0 0 /ticket/my-ticket/16269 3 99480 0 0 /ticket/ticketPicked/16189 9 126 0 0 /ticket/my-assigned-tickets/15839 3 104144 0 0 /ticket/my-ticket/15201 1 33238 0 0 /ticket/my-assigned-tickets/17391 2 69342 0 0 /ticket/ticketClosed/17025 356 4260 0 0 /ticket/my-assigned-tickets/17677 2 69406 0 0 /ticket/checkTicketElapsedTime/16126 1 322 0 0 /ticket/my-ticket/17385 1 31649 0 0 /ticket/my-ticket/16827 1 33072 0 0 /ticket/ticketClosed/16210 5 48 0 0 /ticket/close-ticket/17050 1 52 0 0 /ticket/close-ticket/16927 1 52 0 0 /ticket/fetch-messages/16350 40 858 0 0 /ticket/my-assigned-tickets/15959 3 104377 0 0 /ticket/my-ticket/16983 1 31593 0 0 /ticket/ticketPicked/17690 71 852 0 0 /ticket/close-ticket/16901 1 52 0 0 /ticket/my-assigned-tickets/16249 2 69348 0 0 /ticket/ticketClosed/15938 3 36 0 0 /ticket/close-ticket/15843 1 52 0 0 /ticket/my-assigned-tickets/16110 3 104461 0 0 /ticket/my-assigned-tickets/17091 3 104316 0 0 /ticket/fetch-messages/15643 9431 375238 0 0 /users-list/19342 1 40455 0 0 /ticket/fetch-messages/17230 12356 271832 0 0 /ticket/ticketClosed/16937 171 2076 0 0 /ticket/ticketPicked/16786 2628 31554 0 0 /ticket/ticketClosed/16288 3 36 0 0 /ticket/close-ticket/17321 1 52 0 0 /ticket/checkTicketElapsedTime/16452 1 323 0 0 /ticket/fetch-messages/17627 66 1408 0 0 /ticket/ticketPicked/15564 152 1824 0 0 /ticket/ticketClosed/15794 23 276 0 0 /ticket/ticketClosed/15649 5 82 0 0 /ticket/fetch-messages/17308 2376 51996 0 1 /ticket/ticketPicked/17009 7 102 0 0 /ticket/close-ticket/15353 1 52 0 0 /ticket/ticketClosed/16525 5 60 0 0 /ticket/my-ticket/16545 1 33091 0 0 /ticket/my-assigned-tickets/15655 3 104222 0 0 /ticket/close-ticket/16237 1 52 0 0 /ticket/checkTicketElapsedTime/16645 1 379 0 0 /ticket/my-assigned-tickets/17526 3 104155 0 0 /sla/getSLAperCategory/231 21 4809 0 0 /ticket/ticketClosed/16825 4 36 0 0 /ticket/fetch-messages/17630 43 946 0 0 /ticket/close-ticket/16278 1 52 0 0 /ticket/ticketPicked/17584 10 118 0 0 /ticket/checkTicketElapsedTime/17015 1 376 0 0 /ticket/close-ticket/16156 1 52 0 0 /ticket/my-ticket/16630 1 33124 0 0 /ticket/checkTicketElapsedTime/17001 1 375 0 0 /ticket/checkTicketElapsedTime/15900 1 324 0 0 /ticket/ticketPicked/16442 5 78 0 0 /ticket/ticketPicked/15774 4 45 0 0 /ticket/my-assigned-tickets/15820 3 104176 0 0 /ticket/my-ticket/17190 3 99402 0 0 /ticket/close-ticket/17097 1 52 0 0 /ticket/my-assigned-tickets/15684 2 69328 0 0 /ticket/ticketPicked/17372 14044 168525 0 0 /ticket/close-ticket/16204 1 52 0 0 /ticket/fetch-messages/17658 35 726 0 0 /ticket/my-ticket/15418 1 33083 0 0 /ticket/my-ticket/16629 1 33102 0 0 /ticket/ticketClosed/16277 3 46 0 0 /ticket/ticketPicked/16866 9 126 0 0 /ticket/my-assigned-tickets/17148 3 104163 0 0 /ticket/my-ticket/15462 1 33194 0 0 /ticket/ticketClosed/16154 26 300 0 0 /ticket/checkTicketElapsedTime/16808 1 324 0 0 /ticket/ticketClosed/16379 3 36 0 0 /ticket/my-assigned-tickets/16482 2 69366 0 0 /ticket/fetch-messages/15488 2118 46574 0 0 /ticket/ticketClosed/16033 3 36 0 0 /ticket/fetch-messages/16050 11 242 0 0 /ticket/ticketPicked/16123 1 21 0 0 /ticket/ticketPicked/16472 196 2361 0 0 /ticket/my-ticket/17316 1 33072 0 0 /ticket/ticketPicked/17282 54 659 0 0 /ticket/checkTicketElapsedTime/16610 2 657 0 0 /ticket/my-assigned-tickets/15800 3 104167 0 0 /ticket/update/17731 1 58 0 0 /ticket/ticketPicked/16539 2 33 0 0 /ticket/ticketClosed/16281 2 24 0 0 /ticket/my-ticket/17238 2 66573 0 0 /user/1871 2 76 0 0 /ticket/fetch-messages/15328 105979 2331538 1 1 /ticket/checkTicketElapsedTime/16603 1 335 0 0 /ticket/fetch-messages/17065 51053 1123828 0 0 /ticket/my-assigned-tickets/17313 3 104366 0 0 /ticket/checkTicketElapsedTime/16426 1 376 0 0 /ticket/checkTicketElapsedTime/16069 1 320 0 0 /ticket/close-ticket/15661 1 52 0 0 /ticket/ticketPicked/17698 5 72 0 0 /ticket/ticketClosed/16394 291 3492 0 0 /ticket/close-ticket/17451 1 52 0 0 /ticket/close-ticket/17188 1 52 0 0 /ticket/ticketPicked/17200 30 368 0 0 /ticket/my-ticket/16025 1 33102 0 0 /ticket/close-ticket/16846 1 52 0 0 /ticket/close-ticket/16939 1 52 0 0 /reports/get/my_tickets_masterfile 13 295659 0 0 /ticket/fetch-messages/16227 4272 93962 0 0 /ticket/my-assigned-tickets/15592 4 139196 0 0 /user/2398 2 76 0 0 /ticket/ticketPicked/16391 7 69 0 0 /ticket/close-ticket/16233 1 52 0 0 /ticket/close-ticket/17581 1 52 0 0 /ticket/close-ticket/16795 1 52 0 0 /ticket/ticketClosed/16589 3 36 0 0 /ticket/ticketClosed/17587 3 24 0 0 /ticket/my-assigned-tickets/15567 3 104249 0 0 /ticket/update/16741 1 58 0 0 /ticket/checkTicketElapsedTime/17384 2 650 0 0 /user/7938 1 38 0 0 /ticket/fetch-messages/15976 34 704 0 0 /ticket/my-assigned-tickets/17546 2 69422 0 0 /sla/list 3 1281 0 0 /ticket/checkTicketElapsedTime/16058 1 336 0 0 /ticket/ticketPicked/16948 20 262 0 0 /ticket/ticketPicked/16519 8 114 0 0 /ticket/close-ticket/16121 1 52 0 0 /ticket/my-assigned-tickets/15214 2 69378 0 0 /ticket/my-assigned-tickets/15405 3 104231 0 0 /ticket/checkTicketElapsedTime/15922 1 326 0 0 /ticket/fetch-messages/16462 2133 301022 0 0 /ticket/checkTicketElapsedTime/17296 2 673 0 0 /ticket/close-ticket/17328 1 52 0 0 /ticket/ticketClosed/17163 3 24 0 0 /ticket/fetch-messages/17519 3210 70576 0 0 /ticket/ticketPicked/16046 2 33 0 0 /ticket/my-assigned-tickets/15411 2 69320 0 0 /ticket/my-assigned-tickets/16389 2 69390 0 0 /ticket/ticketClosed/17715 1492 17949 0 0 /ticket/fetch-messages/15946 18 396 0 0 /ticket/my-assigned-tickets/15408 3 104207 0 0 /ticket/my-assigned-tickets/16525 2 69363 0 0 /ticket/my-assigned-tickets/16645 3 104501 0 0 /ticket/my-assigned-tickets/17209 2 69484 0 0 /ticket/my-ticket/16681 1 33085 0 0 /user/19290 1 38 0 0 /ticket/ticketPicked/15915 31 382 0 0 /ticket/ticketClosed/14156 1 31 0 0 /ticket/my-assigned-tickets/15200 2 69528 0 0 /ticket/close-ticket/17718 1 52 0 0 /ticket/checkTicketElapsedTime/15404 1 321 0 0 /ticket/my-assigned-tickets/16584 3 104152 0 0 /ticket/fetch-messages/17521 7065 155430 0 1 /ticket/my-assigned-tickets/17072 3 104201 0 0 /ticket/close-ticket/16919 1 52 0 0 /ticket/my-assigned-tickets/15148 2 69383 0 0 /ticket/ticketPicked/17461 345 4131 0 0 /ticket/ticketClosed/16476 2 24 0 0 /ticket/ticketPicked/16371 3 63 0 0 /ticket/ticketPicked/17465 1906 22872 0 0 /ticket/fetch-messages/17188 31 616 0 0 /ticket/my-assigned-tickets/16275 3 104109 0 0 /ticket/checkTicketElapsedTime/15513 1 380 0 0 /sla/getSLAperCategory/123 2 436 0 0 /ticket/close-ticket/17650 1 52 0 0 /ticket/close-ticket/17212 1 52 0 0 /ticket/my-ticket/17710 1 33106 0 0 /roles/assignment/19744 2 95323 0 0 /ticket/checkTicketElapsedTime/15831 1 324 0 0 /ticket/fetch-messages/17068 235 5148 0 0 /ticket/update/15229 1 58 0 0 /ticket/close-ticket/15699 1 52 0 0 /ticket/close-ticket/15503 1 52 0 0 /ticket/my-ticket/16859 1 33112 0 0 /ticket/ticketPicked/16464 1724 20697 0 0 /ticket/close-ticket/16893 1 52 0 0 /user/412 2 76 0 0 /ticket/my-assigned-tickets/17113 3 104206 0 0 /ticket/ticketPicked/15274 9 126 0 0 /ticket/close-ticket/17026 1 52 0 0 /ticket/my-ticket/16433 1 33112 0 0 /ticket/ticketClosed/17212 2 24 0 0 /ticket/ticketClosed/17512 1238 14856 0 0 /ticket/ticketPicked/16490 36 419 0 0 /ticket/checkTicketElapsedTime/15260 1 325 0 0 /ticket/ticketPicked/17593 6 90 0 0 /ticket/checkTicketElapsedTime/17179 1 336 0 0 /ticket/fetch-messages/16013 92 1980 0 0 /ticket/ticketClosed/15376 350 4188 0 0 /ticket/ticketClosed/15671 3 36 0 0 /ticket/my-ticket/16096 1 31659 0 0 /ticket/ticketPicked/15265 3972 47649 0 0 /ticket/fetch-messages/16701 44 1012 0 0 /users-list/7997 1 40606 0 0 /ticket/my-assigned-tickets/16142 3 104174 0 0 /ticket/my-ticket/15643 2 66394 0 0 /ticket/my-ticket/16722 1 33123 0 0 /ticket/my-assigned-tickets/16253 4 138802 0 0 /ticket/my-ticket/17694 1 33064 0 0 /ticket/ticketClosed/17154 2 24 0 0 /ticket/ticketClosed/16126 3 24 0 0 /ticket/ticketClosed/16431 480 5760 0 0 /ticket/update/17443 1 58 0 0 /ticket/my-ticket/17537 2 66182 0 0 /ticket/ticketPicked/15469 8 102 0 0 /ticket/ticketClosed/15620 3 24 0 0 /user/4691 1 38 0 0 /ticket/close-ticket/17527 1 52 0 0 /ticket/my-assigned-tickets/15540 3 104203 0 0 /ticket/fetch-messages/17198 94370 2140823 0 0 /ticket/ticketClosed/17380 407 4884 0 0 /ticket/fetch-messages/17357 8084 3087201 0 0 /ticket/checkTicketElapsedTime/16711 3 1021 0 0 /ticket/ticketPicked/15347 10 138 0 0 /ticket/fetch-messages/15844 25 528 0 0 /ticket/my-assigned-tickets/17606 2 69402 0 0 /ticket/my-assigned-tickets/15943 2 69574 0 0 /ticket/close-ticket/17217 1 52 0 0 /ticket/update/16312 1 58 0 0 /ticket/fetch-messages/15936 44 946 0 0 /ticket/checkTicketElapsedTime/15914 1 388 0 0 /ticket/ticketPicked/17474 499 6036 0 0 /ticket/update/15974 1 58 0 0 /ticket/fetch-messages/16832 35 682 0 0 /ticket/ticketClosed/17345 84 996 0 0 /ticket/close-ticket/15526 1 52 0 0 /ticket/my-ticket/15964 1 33074 0 0 /ticket/my-assigned-tickets/17713 4 140778 0 0 /ticket/fetch-messages/15508 103201 2270400 1 2 /ticket/fetch-messages/16249 26361 588443 0 0 /ticket/close-ticket/16455 1 52 0 0 /user/4985 2 76 0 0 /ticket/my-ticket/17209 2 66286 0 0 /ticket/ticketClosed/17516 7 72 0 0 /ticket/my-ticket/15941 1 33093 0 0 /ticket/fetch-messages/16875 1326 346651 0 0 /ticket/my-ticket/16657 1 33067 0 0 /ticket/ticketPicked/16923 9 114 0 0 /ticket/close-ticket/17646 1 52 0 0 /ticket/my-ticket/16293 1 33091 0 0 /ticket/checkTicketElapsedTime/16102 1 325 0 0 /ticket/my-assigned-tickets/16752 3 104231 0 0 /ticket/fetch-messages/16605 27 506 0 0 /ticket/ticketClosed/15763 76 912 0 0 /ticket/my-assigned-tickets/15803 2 69379 0 0 /ticket/ticketPicked/16664 31 399 0 0 /ticket/checkTicketElapsedTime/15699 1 330 0 0 /ticket/ticketClosed/15588 4 36 0 0 /ticket/my-ticket/16182 1 33125 0 0 /ticket/ticketPicked/17599 8 114 0 0 /ticket/my-ticket/15790 1 33076 0 0 /ticket/checkTicketElapsedTime/16174 1 380 0 0 /ticket/checkTicketElapsedTime/16459 1 344 0 0 /ticket/my-assigned-tickets/17473 4 139804 0 0 /ticket/ticketPicked/15524 19 246 0 0 /ticket/close-ticket/15419 1 52 0 0 /ticket/my-assigned-tickets/15995 1 37955 0 0 /ticket/my-assigned-tickets/16334 1 34833 0 0 /ticket/my-ticket/16134 1 33086 0 0 /ticket/fetch-messages/16630 51664 1136586 1 1 /ticket/ticketClosed/17195 9 96 0 0 /ticket/close-ticket/13119 1 52 0 0 /ticket/close-ticket/16500 1 52 0 0 /ticket/ticketPicked/16751 296 3564 0 0 /ticket/my-ticket/16773 2 63523 0 0 /ticket/ticketClosed/15939 4 48 0 0 /ticket/ticketPicked/17355 10 126 0 0 /ticket/update/16580 1 58 0 0 /ticket/fetch-messages/16192 32 704 0 0 /ticket/my-ticket/15614 1 33075 0 0 /ticket/checkTicketElapsedTime/16657 1 318 0 0 /ticket/close-ticket/16613 1 52 0 0 /ticket/ticketClosed/16767 4176 50153 0 0 /ticket/close-ticket/16592 1 52 0 0 /ticket/ticketClosed/16801 3 58 0 0 /ticket/fetch-messages/15887 27 594 0 0 /ticket/checkTicketElapsedTime/16401 1 385 0 0 /ticket/my-ticket/15325 1 33080 0 0 /ticket/my-assigned-tickets/17616 3 104249 0 0 /ticket/my-assigned-tickets/15707 3 104190 0 0 /ticket/my-ticket/15566 1 33101 0 0 /users-list/67 10 398524 0 0 /ticket/fetch-messages/15944 144 3146 0 0 /ticket/my-assigned-tickets/16079 2 69366 0 0 /ticket/my-ticket/15270 2 64054 0 0 /ticket/close-ticket/15264 1 52 0 0 /ticket/close-ticket/17396 1 52 0 0 /ticket/ticketPicked/16646 152 1872 0 0 /ticket/my-assigned-tickets/15817 3 104215 0 0 /ticket/fetch-messages/15903 39 792 0 0 /ticket/close-ticket/16301 1 52 0 0 /ticket/ticketClosed/16222 4 48 0 0 /ticket/checkTicketElapsedTime/16706 1 325 0 0 /ticket/ticketClosed/17283 2 12 0 0 /ticket/ticketClosed/16407 4 36 0 0 /ticket/ticketClosed/15848 4 36 0 0 /ticket/ticketPicked/15843 10 138 0 0 /ticket/close-ticket/15196 1 52 0 0 /ticket/fetch-messages/16209 29 546 0 0 /ticket/ticketClosed/16690 3 36 0 0 /ticket/checkTicketElapsedTime/16654 1 322 0 0 /ticket/close-ticket/17172 1 52 0 0 /ticket/ticketClosed/15797 74 888 0 0 /ticket/fetch-messages/15982 19506 429110 0 0 /ticket/ticketPicked/15710 10 114 0 0 /ticket/fetch-messages/16623 11 242 0 0 /ticket/my-assigned-tickets/17529 3 104231 0 0 /ticket/my-assigned-tickets/17478 3 104203 0 0 /ticket/my-ticket/17507 3 99318 0 0 /ticket/ticketClosed/17397 3 24 0 0 /ticket/my-ticket/17642 1 33087 0 0 /ticket/fetch-messages/16785 3710 92700 0 0 /ticket/close-ticket/17122 1 52 0 0 /ticket/my-ticket/17375 1 33174 0 0 /ticket/ticketPicked/16420 12 154 0 0 /ticket/fetch-messages/16854 880 42746 0 0 /ticket/my-assigned-tickets/16473 2 69336 0 0 /sla/getSLAperCategory/161 8 1640 0 0 /ticket/my-ticket/16973 1 33101 0 0 /ticket/fetch-messages/16346 56 1188 0 0 /users-list/19362 12 475691 0 0 /ticket/close-ticket/17030 1 52 0 0 /ticket/close-ticket/17255 1 52 0 0 /user/5254 3 114 0 1 /ticket/ticketPicked/16360 11 156 0 0 /ticket/my-assigned-tickets/16188 3 104214 0 0 /ticket/checkTicketElapsedTime/17577 1 386 0 0 /ticket/fetch-messages/17287 3889 85558 0 0 /ticket/close-ticket/15370 1 52 0 0 /ticket/ticketClosed/17671 4 48 0 0 /ticket/ticketPicked/16575 1200 14420 0 0 /ticket/my-ticket/17220 3 100295 0 0 /ticket/fetch-messages/16433 13686 301092 0 0 /ticket/ticketClosed/16790 2200 26400 0 0 /ticket/fetch-messages/15993 22034 550825 0 1 /ticket/my-assigned-tickets/15595 3 104239 0 0 /ticket/fetch-messages/14556 28 616 0 0 /ticket/ticketPicked/15404 9 107 0 0 /ticket/ticketClosed/16763 4 36 0 0 /ticket/close-ticket/17216 1 52 0 0 /ticket/ticketPicked/15431 12 162 0 0 /ticket/my-ticket/16212 1 33099 0 0 /ticket/close-ticket/15715 1 52 0 0 /users-list/2448 6 240653 0 0 /ticket/my-ticket/16397 1 33071 0 0 /ticket/fetch-messages/15583 45 968 0 0 /ticket/my-ticket/16268 1 33160 0 0 /ticket/ticketPicked/17043 7 102 0 0 /ticket/checkTicketElapsedTime/16210 1 314 0 0 /ticket/my-assigned-tickets/17245 1 34817 0 0 /ticket/ticketPicked/16399 5 78 0 0 /ticket/ticketClosed/17203 4 48 0 0 /ticket/my-ticket/15990 1 33089 0 0 /ticket/ticketPicked/16828 767 9203 0 0 /ticket/fetch-messages/17312 349 7656 0 0 /ticket/my-assigned-tickets/16466 10 350494 0 0 /ticket/fetch-messages/17197 3083 77050 0 0 /ticket/fetch-messages/15876 443 89443 0 0 /ticket/fetch-messages/16408 28 616 0 0 /ticket/my-ticket/15741 1 33084 0 0 /ticket/ticketClosed/17276 4 36 0 0 /ticket/close-ticket/16093 1 52 0 0 /ticket/my-ticket/15826 6 199362 0 0 /ticket/checkTicketElapsedTime/17027 2 796 0 0 /ticket/fetch-messages/17708 5 84 0 0 /ticket/fetch-messages/17276 6080 151950 0 0 /ticket/my-ticket/17499 1 33107 0 0 /ticket/close-ticket/16126 1 52 0 0 /ticket/close-ticket/16135 1 52 0 0 /ticket/close-ticket/15883 1 52 0 0 /ticket/checkTicketElapsedTime/15551 1 397 0 0 /ticket/checkTicketElapsedTime/17104 3 969 0 0 /ticket/my-ticket/15764 2 66486 0 0 /ticket/my-assigned-tickets/16424 5 174733 0 0 /ticket/ticketPicked/15258 7 90 0 0 /user/1743 2 76 0 0 /ticket/ticketPicked/17250 2081 24983 0 0 /ticket/my-ticket/16403 1 33087 0 0 /ticket/ticketPicked/17450 11 132 0 0 /ticket/ticketPicked/16365 13 162 0 0 /ticket/fetch-messages/16332 3656 479440 0 0 /ticket/close-ticket/16088 1 52 0 0 /ticket/checkTicketElapsedTime/16417 1 321 0 0 /ticket/fetch-messages/17342 31 660 0 0 /ticket/my-assigned-tickets/15627 3 104097 0 0 /ticket/ticketClosed/15756 78 936 0 0 /ticket/my-ticket/17354 2 66238 0 0 /ticket/ticketPicked/15940 10 138 0 0 /ticket/close-ticket/17537 1 52 0 0 /ticket/fetch-messages/15290 1888 448620 0 0 /ticket/my-assigned-tickets/17530 3 104216 0 0 /ticket/fetch-messages/16833 21 330 0 0 /ticket/close-ticket/16913 1 52 0 0 /ticket/checkTicketElapsedTime/15835 1 324 0 0 /ticket/close-ticket/15907 1 52 0 0 /sla/getSLAperCategory/242 1 234 0 0 /ticket/my-assigned-tickets/15549 3 104145 0 0 /ticket/ticketClosed/16021 7 84 0 0 /ticket/checkTicketElapsedTime/15838 1 324 0 0 /ticket/ticketPicked/17609 10 147 0 0 /ticket/my-ticket/17660 1 33080 0 0 /ticket/ticketClosed/16163 4359 52308 0 0 /ticket/checkTicketElapsedTime/15444 2 646 0 0 /users/getUserAbility/1768 3 4047 0 0 /ticket/ticketClosed/16558 2 12 0 0 /ticket/close-ticket/17393 1 52 0 0 /ticket/ticketPicked/15444 9 114 0 0 /ticket/fetch-messages/15297 96 2112 0 0 /users-list/19294 2 79665 0 0 /ticket/ticketPicked/13632 4 57 0 0 /ticket/close-ticket/16053 1 52 0 0 /ticket/ticketPicked/16693 5759 69120 0 0 /ticket/ticketPicked/15638 23 287 0 0 /ticket/ticketPicked/17415 8 90 0 0 /ticket/fetch-messages/17118 64 1408 0 0 /ticket/my-assigned-tickets/16462 2 69500 0 0 /ticket/ticketClosed/17221 148 1752 0 0 /ticket/ticketPicked/16270 76 930 0 0 /user/1791 5 190 0 0 /ticket/my-ticket/16922 1 33099 0 0 /ticket/ticketClosed/15137 1 31 0 0 /ticket/my-assigned-tickets/15583 3 104138 0 0 /ticket/checkTicketElapsedTime/16779 2 674 0 0 /ticket/ticketPicked/17553 10 140 0 0 /ticket/ticketClosed/16228 6 72 0 0 /ticket/my-ticket/17239 2 66166 0 0 /ticket/my-assigned-tickets/17595 3 104220 0 0 /ticket/ticketClosed/16284 71 852 0 0 /ticket/close-ticket/15759 1 52 0 0 /ticket/checkTicketElapsedTime/17727 1 321 0 0 /ticket/my-assigned-tickets/15610 2 69610 0 0 /ticket/checkTicketElapsedTime/17262 1 328 0 0 /ticket/fetch-messages/16693 6736 155232 0 0 /ticket/ticketPicked/17246 1977 23735 0 0 /users/getUserAbility/19745 2 3689 0 0 /ticket/ticketPicked/16375 10 117 0 0 /ticket/fetch-messages/15170 41 902 0 0 /ticket/fetch-messages/17233 7970 175340 0 0 /ticket/ticketClosed/17118 48 576 0 0 /ticket/my-ticket/16104 1 33067 0 0 /ticket/ticketPicked/17066 22 263 0 0 /ticket/ticketPicked/15558 132 1599 0 0 /ticket/my-ticket/16671 1 31629 0 0 /ticket/my-ticket/15419 1 33083 0 0 /ticket/my-ticket/16628 1 33092 0 0 /ticket/fetch-messages/17493 28 572 0 0 /ticket/my-assigned-tickets/16081 3 104404 0 0 /ticket/fetch-messages/17425 19 352 0 0 /ticket/checkTicketElapsedTime/17084 1 380 0 0 /ticket/ticketPicked/15679 22 270 0 0 /ticket/checkTicketElapsedTime/16938 2 682 0 0 /ticket/ticketPicked/16419 338 4056 0 0 /ticket/fetch-messages/17665 47 1034 0 0 /ticket/close-ticket/17040 1 52 0 0 /ticket/my-assigned-tickets/15958 3 104275 0 0 /ticket/ticketClosed/17404 3 24 0 0 /ticket/fetch-messages/15194 37 875 0 0 /ticket/ticketClosed/17699 4 48 0 0 /ticket/my-ticket/15970 3 99459 0 0 /ticket/checkTicketElapsedTime/15258 1 317 0 0 /ticket/close-ticket/17399 1 52 0 0 /ticket/checkTicketElapsedTime/15812 2 695 0 0 /ticket/checkTicketElapsedTime/16818 1 326 0 0 /ticket/my-ticket/16377 2 63351 0 0 /ticket/ticketPicked/15977 8 90 0 0 /ticket/my-assigned-tickets/17289 3 104157 0 0 /ticket/my-assigned-tickets/17729 3 104161 0 0 /ticket/ticketPicked/17032 10 129 0 0 /ticket/checkTicketElapsedTime/17124 3 999 0 0 /category/childCategory/2 3 1731 0 0 /ticket/fetch-messages/17711 6 105 0 0 /ticket/ticketClosed/17600 6 60 0 0 /ticket/checkTicketElapsedTime/15199 1 381 0 0 /ticket/ticketPicked/17484 6 92 0 0 /ticket/my-ticket/17479 1 31620 0 0 /ticket/my-ticket/17720 1 33137 0 0 /ticket/ticketClosed/17586 3 24 0 0 /ticket/checkTicketElapsedTime/17395 1 321 0 0 /users/getUserAbility/19760 2 2213 0 0 /ticket/my-assigned-tickets/15470 3 104209 0 0 /ticket/close-ticket/16885 1 52 0 0 /ticket/my-assigned-tickets/16947 3 104154 0 0 /ticket/fetch-messages/15892 24 528 0 0 /ticket/fetch-messages/16146 3209 80200 0 0 /ticket/ticketPicked/15586 7 104 0 0 /ticket/ticketPicked/17666 8 90 0 0 /ticket/ticketClosed/15675 4 48 0 0 /reports 340 4807384 0 0 /ticket/close-ticket/16843 1 52 0 0 /ticket/close-ticket/15213 1 52 0 0 /ticket/my-assigned-tickets/16262 2 69517 0 0 /ticket/fetch-messages/15044 11471 1626576 0 0 /ticket/my-ticket/16505 1 33059 0 0 /ticket/checkTicketElapsedTime/16295 1 324 0 0 /ticket/close-ticket/16870 1 52 0 0 /ticket/close-ticket/15713 1 52 0 0 /ticket/ticketClosed/16615 3 36 0 0 /user/1901 2 76 0 0 /ticket/update/16028 1 58 0 0 /ticket/ticketClosed/17564 4309 51733 0 0 /ticket/ticketClosed/17180 1 0 0 0 /ticket/my-assigned-tickets/16374 4 138771 0 0 /ticket/ticketClosed/17426 2 24 0 0 /ticket/ticketClosed/16469 7 72 0 0 /ticket/my-ticket/15386 1 33116 0 0 /ticket/my-ticket/17488 1 33131 0 0 /ticket/ticketClosed/16868 5 60 0 0 /ticket/ticketClosed/15351 2 24 0 0 /ticket/fetch-messages/17489 2680 58938 0 0 /ticket/close-ticket/17034 1 52 0 0 /ticket/close-ticket/17595 1 52 0 0 /ticket/my-ticket/15400 1 33074 0 0 /ticket/my-ticket/16768 1 33105 0 0 /ticket/ticketPicked/17713 10 147 0 0 /ticket/checkTicketElapsedTime/17431 1 313 0 0 /ticket/my-ticket/17131 1 33100 0 0 /ticket/my-ticket/16712 1 33059 0 0 /ticket/close-ticket/15559 1 52 0 0 /ticket/checkTicketElapsedTime/16639 1 325 0 0 /ticket/my-ticket/16993 1 31600 0 0 /ticket/my-assigned-tickets/16369 3 104234 0 0 /ticket/checkTicketElapsedTime/16858 1 330 0 0 /ticket/my-ticket/17395 1 33074 0 0 /ticket/checkTicketElapsedTime/17416 1 328 0 0 /ticket/my-assigned-tickets/16058 3 104174 0 0 /ticket/update/16470 1 58 0 0 /ticket/my-ticket/15264 1 33067 0 0 /users-list/19743 2 81070 0 0 /ticket/close-ticket/15942 1 52 0 0 /user/5247 2 76 0 0 /ticket/fetch-messages/17216 9332 205282 0 0 /ticket/checkTicketElapsedTime/17686 2 787 0 0 /ticket/my-ticket/15241 1 31621 0 0 /ticket/checkTicketElapsedTime/15212 1 326 0 0 /ticket/fetch-messages/15478 11 242 0 0 /ticket/fetch-messages/17727 48 1056 0 0 /ticket/close-ticket/15570 1 52 0 0 /ticket/my-assigned-tickets/15980 3 104084 0 0 /ticket/my-assigned-tickets/17306 2 69680 0 0 /ticket/fetch-messages/15763 164 3586 0 0 /ticket/checkTicketElapsedTime/17522 2 674 0 0 /ticket/close-ticket/15575 1 52 0 0 /ticket/checkTicketElapsedTime/16456 1 327 0 0 /ticket/checkTicketElapsedTime/15817 1 337 0 0 /ticket/checkTicketElapsedTime/16749 2 660 0 0 /ticket/ticketClosed/17035 49 564 0 0 /ticket/update/17327 1 58 0 0 /ticket/ticketClosed/15224 3 36 0 0 /sla/getSLAperCategory/157 44 10076 0 0 /ticket/ticketClosed/16187 523 6264 0 0 /ticket/checkTicketElapsedTime/17227 1 323 0 0 /ticket/ticketClosed/17611 3 36 0 0 /users-list/2312 2 78860 0 0 /ticket/my-ticket/16691 1 33084 0 0 /ticket/ticketClosed/15561 149 1788 0 1 /ticket/my-assigned-tickets/15418 3 104167 0 0 /ticket/my-assigned-tickets/15928 3 104203 0 0 /sla/getSLAperCategory/115 4 828 0 0 /ticket/my-ticket/16456 1 33113 0 0 /ticket/checkTicketElapsedTime/16399 1 324 0 0 /ticket/ticketPicked/15229 2479 29754 0 0 /ticket/checkTicketElapsedTime/15839 1 324 0 0 /ticket/checkTicketElapsedTime/16510 1 321 0 0 /ticket/close-ticket/16407 1 52 0 0 /ticket/ticketPicked/16534 30086 361059 0 0 /ticket/ticketPicked/17012 124 1496 0 0 /ticket/fetch-messages/17728 1395 30690 0 0 /ticket/my-assigned-tickets/15324 2 69620 0 0 /ticket/checkTicketElapsedTime/16799 1 379 0 0 /ticket/ticketClosed/16791 1754 21071 0 0 /ticket/checkTicketElapsedTime/17345 1 322 0 0 /ticket/close-ticket/15694 1 52 0 0 /ticket/checkTicketElapsedTime/16484 1 325 0 0 /ticket/close-ticket/16896 1 52 0 0 /ticket/ticketClosed/16160 6 72 0 0 /ticket/close-ticket/15800 1 52 0 0 /ticket/checkTicketElapsedTime/15882 1 322 0 0 /ticket/fetch-messages/16359 450 9834 0 0 /ticket/ticketPicked/17471 66 792 0 0 /ticket/my-ticket/17180 1 33096 0 0 /ticket/fetch-messages/15148 18 396 0 0 /ticket/update/16303 1 58 0 0 /ticket/checkTicketElapsedTime/15757 1 389 0 0 /ticket/my-assigned-tickets/17425 3 104184 0 0 /ticket/fetch-messages/17701 184 4362 0 0 /ticket/checkTicketElapsedTime/17729 1 323 0 0 /ticket/ticketClosed/16159 11040 132480 0 0 /ticket/my-ticket/15315 1 33080 0 0 /ticket/fetch-messages/15974 466 49811 0 0 /ticket/fetch-messages/15348 74 1606 0 0 /ticket/checkTicketElapsedTime/15480 1 325 0 0 /ticket/my-assigned-tickets/15536 3 104261 0 0 /category/childCategory/Select%20Category 1 2 0 0 /ticket/my-ticket/16076 1 33106 0 0 /ticket/ticketPicked/17419 7 90 0 0 /ticket/fetch-messages/15211 125 2728 0 0 /ticket/fetch-messages/16489 7093 156024 0 0 /ticket/my-assigned-tickets/14788 1 34832 0 0 /ticket/fetch-messages/16039 674 32159 0 0 /user/435 1 38 0 0 /ticket/fetch-messages/16667 15133 2368172 0 0 /ticket/fetch-messages/15532 13 286 0 0 /ticket/ticketClosed/16142 24 288 0 0 /ticket/my-ticket/17101 1 31590 0 0 /ticket/ticketPicked/17161 4 57 0 0 /ticket/ticketClosed/16140 6327 75963 0 0 /ticket/my-ticket/15430 1 33056 0 0 /ticket/fetch-messages/15543 29 638 0 0 /ticket/update/16223 1 58 0 0 /ticket/my-assigned-tickets/17324 3 104140 0 0 /ticket/my-assigned-tickets/17680 1 34830 0 0 /ticket/my-ticket/17674 1 31684 0 0 /ticket/update/17252 1 58 0 0 /ticket/ticketClosed/16273 997 12005 0 0 /ticket/close-ticket/16688 1 52 0 0 /ticket/ticketClosed/15357 11 132 0 0 /ticket/my-assigned-tickets/15376 3 104252 0 0 /ticket/fetch-messages/17421 16 330 0 0 /ticket/checkTicketElapsedTime/17060 2 654 0 0 /ticket/close-ticket/14795 1 52 0 0 /ticket/checkTicketElapsedTime/15450 1 379 0 0 /user/23 232 6641 0 0 /ticket/ticketPicked/17156 88 1080 0 0 /ticket/fetch-messages/16014 74 1584 0 0 /ticket/ticketClosed/17658 2 24 0 0 /user/19757 2 76 0 1 /sla/getSLAperCategory/134 1 210 0 0 /ticket/ticketPicked/17052 14 174 0 0 /ticket/close-ticket/17412 1 52 0 0 /ticket/ticketClosed/16646 108 1365 0 0 /ticket/my-assigned-tickets/16332 2 69898 0 0 /ticket/checkTicketElapsedTime/15754 3 1207 0 0 /ticket/my-assigned-tickets/17053 3 104225 0 0 /ticket/ticketClosed/16282 3 36 0 0 /ticket/update/15570 1 58 0 0 /ticket/fetch-messages/16165 38 792 0 0 /ticket/close-ticket/16929 1 52 0 0 /ticket/my-ticket/17210 1 33096 0 0 /ticket/close-ticket/15121 1 52 0 0 /ticket/fetch-messages/17569 28496 7672726 0 0 /ticket/ticketPicked/17699 10 138 0 0 /ticket/ticketPicked/16174 24 306 0 0 /ticket/checkTicketElapsedTime/16817 1 328 0 0 /ticket/my-ticket/16222 1 33097 0 0 /ticket/my-assigned-tickets/16171 3 104172 0 0 /ticket/ticketPicked/16687 10 132 0 0 /ticket/checkTicketElapsedTime/16590 1 337 0 0 /ticket/ticketClosed/16624 53 636 0 0 /ticket/checkTicketElapsedTime/15440 1 382 0 0 /ticket/my-assigned-tickets/17587 2 69352 0 0 /ticket/close-ticket/17580 1 52 0 0 /ticket/my-assigned-tickets/16892 3 104429 0 0 /ticket/my-ticket/16640 1 31688 0 0 /ticket/ticketPicked/16632 12 162 0 0 /ticket/checkTicketElapsedTime/16922 1 317 0 0 /ticket/close-ticket/16608 1 52 0 0 /ticket/my-assigned-tickets/16001 3 104089 0 0 /ticket/ticketClosed/15597 1 12 0 0 /ticket/update/17207 1 58 0 0 /ticket/ticketPicked/15965 27 330 0 0 /ticket/ticketPicked/15781 26 330 0 0 /ticket/checkTicketElapsedTime/16753 1 325 0 0 /ticket/my-ticket/15816 1 33093 0 0 /ticket/ticketPicked/15619 5 87 0 0 /ticket/close-ticket/15685 1 52 0 0 /ticket/ticketPicked/17138 9 114 0 0 /ticket/fetch-messages/16859 34 704 0 0 /ticket/my-ticket/16535 1 33083 0 0 /ticket/my-ticket/16351 2 66491 0 0 /ticket/ticketClosed/15702 30515 366185 0 0 /ticket/fetch-messages/16838 38 855 0 0 /ticket/ticketClosed/16390 3487 41844 0 0 /ticket/my-assigned-tickets/15241 3 104146 0 0 /ticket/ticketClosed/17016 342 4104 0 0 /ticket/update/16984 1 58 0 0 /ticket/checkTicketElapsedTime/17511 1 327 0 0 /ticket/fetch-messages/15343 930 20416 0 0 /ticket/close-ticket/15647 1 52 0 0 /ticket/my-ticket/16793 1 33084 0 0 /ticket/checkTicketElapsedTime/17731 2 662 0 0 /ticket/my-ticket/17059 1 31620 0 0 /ticket/ticketPicked/15463 7 84 0 0 /ticket/my-assigned-tickets/16910 3 104221 0 0 /ticket/ticketPicked/16572 11 138 0 0 /ticket/ticketPicked/15971 10 142 0 0 /ticket/close-ticket/16162 1 52 0 0 /ticket/my-ticket/15481 1 33114 0 0 /ticket/my-ticket/17709 1 33108 0 0 /ticket/fetch-messages/16455 34 682 0 0 /ticket/ticketClosed/15956 5 48 0 0 /ticket/ticketPicked/16895 10 138 0 0 /ticket/fetch-messages/15827 124 2618 0 0 /ticket/close-ticket/16956 1 52 0 0 /ticket/ticketClosed/16122 62 732 0 0 /ticket/ticketClosed/15575 6 60 0 0 /ticket/fetch-messages/16364 94 2024 0 0 /ticket/fetch-messages/16118 44 968 0 0 /ticket/ticketPicked/17591 27 342 0 0 /company-list/39 512 809984 0 0 /ticket/checkTicketElapsedTime/17443 1 322 0 0 /ticket/ticketClosed/16616 567 6804 0 0 /ticket/close-ticket/17112 1 52 0 0 /ticket/my-ticket/16912 1 33081 0 0 /ticket/my-ticket/16968 1 33099 0 0 /ticket/my-ticket/17248 1 33091 0 0 /ticket/fetch-messages/16443 264 5786 0 0 /ticket/my-ticket/15290 6 199873 0 0 /ticket/my-assigned-tickets/16885 3 104302 0 0 /ticket/my-ticket/17655 1 33085 0 0 /ticket/checkTicketElapsedTime/16468 2 784 0 0 /ticket/my-assigned-tickets/17718 2 69475 0 0 /ticket/fetch-messages/15646 3563 513830 0 0 /ticket/checkTicketElapsedTime/16342 1 313 0 0 /ticket/ticketClosed/17410 5 60 0 0 /ticket/fetch-messages/15259 122 12840 0 0 /ticket/ticketClosed/15980 3 36 0 0 /ticket/ticketClosed/17304 3 24 0 0 /ticket/ticketClosed/17394 3 24 0 0 /ticket/ticketPicked/16085 10800 129600 0 0 /ticket/my-assigned-tickets/17613 2 69522 0 0 /ticket/fetch-messages/16814 40 836 0 0 /ticket/ticketClosed/15771 76 900 0 0 /ticket/fetch-messages/17345 143 3206 0 0 /ticket/my-ticket/15885 1 33072 0 0 /ticket/fetch-messages/16919 45 924 0 0 /ticket/ticketPicked/15885 8 114 0 0 /ticket/my-ticket/16273 3 99504 0 0 /ticket/ticketPicked/16164 9 126 0 0 /ticket/my-assigned-tickets/16582 3 104215 0 0 /ticket/fetch-messages/16208 466 10252 0 1 /ticket/checkTicketElapsedTime/15264 1 313 0 0 /ticket/my-ticket/16662 1 33078 0 0 /user/264 8 304 0 0 /ticket/my-ticket/15429 2 66206 0 0 /ticket/my-ticket/16618 1 31620 0 0 /ticket/checkTicketElapsedTime/15915 1 320 0 0 /ticket/ticketClosed/17536 2 24 0 0 /ticket/my-assigned-tickets/16870 2 69513 0 0 /ticket/my-ticket/15770 1 33092 0 0 /ticket/ticketPicked/16848 48 561 0 0 /ticket/ticketPicked/16127 4687 56268 0 0 /ticket/checkTicketElapsedTime/16857 1 343 0 0 /ticket/fetch-messages/16822 31 609 0 0 /ticket/ticketClosed/15936 4 36 0 0 /ticket/fetch-messages/16051 864 18123 0 0 /ticket/fetch-messages/15991 2045 44968 0 0 /ticket/checkTicketElapsedTime/16871 1 322 0 0 /ticket/ticketPicked/15514 12 150 0 0 /ticket/fetch-messages/17109 2388 50127 0 0 /ticket/checkTicketElapsedTime/16747 3 989 0 0 /ticket/checkTicketElapsedTime/16939 2 648 0 0 /ticket/my-assigned-tickets/15833 3 104144 0 0 /ticket/ticketPicked/15758 93 1134 0 0 /ticket/checkTicketElapsedTime/15943 1 332 0 0 /ticket/my-assigned-tickets/15552 3 104123 0 0 /reports/myTicketsSummaryReport 37 194040 0 0 /ticket/ticketClosed/15254 193 2316 0 0 /ticket/ticketClosed/17504 2 24 0 0 /ticket/checkTicketElapsedTime/17291 1 382 0 0 /ticket/ticketClosed/16416 727 8746 0 0 /ticket/close-ticket/16113 1 52 0 0 /sla/getSLAperCategory/208 1 227 0 0 /ticket/my-ticket/17573 1 33082 0 0 /ticket/my-ticket/17495 1 33086 0 0 /ticket/checkTicketElapsedTime/17365 1 386 0 0 /ticket/my-ticket/16907 1 33084 0 0 /ticket/my-ticket/17388 1 33070 0 0 /ticket/checkTicketElapsedTime/16267 2 686 0 0 /ticket/ticketClosed/15558 126 1512 0 0 /ticket/my-assigned-tickets/17208 2 69420 0 0 /ticket/ticketClosed/16769 2 24 0 0 /ticket/ticketPicked/15657 3033 36406 0 0 /ticket/my-ticket/15300 3 99333 0 0 /ticket/ticketPicked/15342 3431 41182 0 0 /ticket/checkTicketElapsedTime/16884 1 386 0 0 /ticket/ticketClosed/16266 384 4630 0 0 /ticket/checkTicketElapsedTime/16451 1 327 0 0 /ticket/my-assigned-tickets/17229 3 104316 0 0 /ticket/close-ticket/17445 1 52 0 0 /ticket/checkTicketElapsedTime/16995 2 776 0 0 /ticket/ticketPicked/15648 9 126 0 0 /ticket/checkTicketElapsedTime/17196 1 328 0 0 /ticket/my-ticket/15486 1 33119 0 0 /ticket/checkTicketElapsedTime/16249 1 318 0 0 /ticket/ticketPicked/17486 8 102 0 0 /ticket/ticketPicked/16073 12 162 0 0 /ticket/close-ticket/16530 1 52 0 0 /ticket/fetch-messages/16631 33433 735504 0 0 /ticket/update/17156 1 58 0 0 /ticket/my-ticket/17379 3 99516 0 0 /ticket/update/16759 1 58 0 0 /ticket/ticketClosed/17022 5 60 0 0 /ticket/my-ticket/15863 1 33100 0 0 /ticket/close-ticket/16505 1 52 0 0 /ticket/fetch-messages/17146 55 1166 0 0 /ticket/close-ticket/17010 1 52 0 0 /ticket/close-ticket/16797 1 52 0 0 /ticket/close-ticket/15378 1 52 0 0 /ticket/fetch-messages/15852 38 792 0 0 /ticket/my-ticket/17042 1 33054 0 0 /ticket/checkTicketElapsedTime/17295 1 383 0 0 /ticket/checkTicketElapsedTime/15325 1 378 0 0 /ticket/checkTicketElapsedTime/16547 1 392 0 0 /ticket/ticketPicked/16953 38 467 0 0 /ticket/checkTicketElapsedTime/15261 1 376 0 0 /ticket/checkTicketElapsedTime/17586 1 322 0 0 /ticket/fetch-messages/14900 160 44361 0 0 /ticket/ticketPicked/17359 716 8610 0 0 /ticket/update/17447 1 58 0 0 /ticket/ticketPicked/16706 5 78 0 0 /ticket/checkTicketElapsedTime/17097 1 319 0 0 /ticket/ticketClosed/16249 1298 15576 0 0 /ticket/my-ticket/16548 2 63395 0 0 /ticket/ticketPicked/16132 4 66 0 0 /ticket/my-ticket/16477 2 66230 0 0 /ticket/update/17616 1 58 0 0 /ticket/ticketClosed/15497 6 72 0 0 /ticket/update/17218 1 58 0 0 /ticket/my-ticket/16737 1 33108 0 0 /ticket/close-ticket/16458 1 52 0 0 /ticket/my-ticket/17522 3 99745 0 0 /ticket/fetch-messages/15996 1112 24464 0 0 /ticket/my-assigned-tickets/16774 4 137031 0 0 /ticket/my-assigned-tickets/15629 3 104116 0 0 /ticket/my-assigned-tickets/16745 3 104303 0 0 /ticket/close-ticket/16665 1 52 0 0 /ticket/ticketClosed/16752 3 36 0 0 /ticket/my-ticket/15145 1 33341 0 0 /ticket/close-ticket/15831 1 52 0 0 /ticket/checkTicketElapsedTime/15249 1 322 0 0 /ticket/fetch-messages/16144 33 800 0 0 /ticket/ticketPicked/17466 23 288 0 0 /ticket/my-ticket/15415 3 99720 0 0 /ticket/checkTicketElapsedTime/16784 1 330 0 0 /ticket/ticketClosed/16688 3 24 0 0 /ticket/close-ticket/15830 1 52 0 0 /ticket/ticketClosed/16844 9 108 0 0 /ticket/fetch-messages/15811 187 25588 0 0 /ticket/fetch-messages/14178 55 8056 0 0 /ticket/fetch-messages/15669 5741 259735 0 0 /ticket/ticketClosed/16713 5 60 0 0 /ticket/ticketClosed/15879 3 36 0 0 /ticket/fetch-messages/17241 6683 147004 0 0 /ticket/ticketClosed/16909 6 72 0 0 /ticket/my-ticket/16071 2 66178 0 0 /ticket/checkTicketElapsedTime/17462 1 317 0 0 /ticket/my-ticket/16028 1 31620 0 0 /ticket/close-ticket/16566 1 52 0 0 /ticket/ticketClosed/15499 4783 57396 0 0 /ticket/close-ticket/15571 1 52 0 0 /ticket/ticketClosed/15546 28 324 0 0 /ticket/my-assigned-tickets/17182 3 104206 0 0 /ticket/my-ticket/17235 1 31595 0 0 /ticket/checkTicketElapsedTime/17316 1 388 0 0 /ticket/checkTicketElapsedTime/13630 1 375 0 0 /ticket/ticketPicked/15738 8 114 0 0 /ticket/close-ticket/17171 1 52 0 0 /ticket/ticketPicked/16083 40 507 0 0 /ticket/fetch-messages/16496 80 1738 0 0 /ticket/close-ticket/17239 1 52 0 0 /ticket/ticketClosed/15863 2 24 0 0 /ticket/fetch-messages/15697 32 682 0 0 /ticket/my-ticket/17106 1 33069 0 0 /ticket/my-assigned-tickets/15317 3 104309 0 0 /ticket/my-ticket/15811 4 132896 0 0 /ticket/my-assigned-tickets/17458 3 104264 0 0 /ticket/update/15482 1 58 0 0 /ticket/ticketPicked/16013 19 243 0 0 /ticket/checkTicketElapsedTime/16894 2 664 0 0 /ticket/checkTicketElapsedTime/17581 1 322 0 0 /ticket/ticketClosed/16186 4508 54096 0 0 /task/list-support 3 13794 0 0 /ticket/my-assigned-tickets/17525 3 105671 0 0 /ticket/ticketClosed/17596 11087 133069 0 0 /ticket/my-ticket/16356 1 33092 0 0 /ticket/ticketClosed/17480 2 24 0 0 /ticket/my-ticket/17060 2 66262 0 0 /ticket/my-assigned-tickets/16057 3 104144 0 0 /ticket/my-assigned-tickets/15339 2 69406 0 0 /ticket/my-assigned-tickets/16617 2 69548 0 0 /ticket/checkTicketElapsedTime/15479 1 321 0 0 /ticket/close-ticket/17554 1 52 0 0 /ticket/ticketPicked/16119 114 1374 0 0 /ticket/close-ticket/16948 1 52 0 0 /ticket/close-ticket/15999 1 52 0 0 /ticket/ticketPicked/15949 12 162 0 0 /ticket/close-ticket/17360 1 52 0 0 /ticket/fetch-messages/16595 850 18590 0 0 /ticket/fetch-messages/15700 460 27854 0 0 /ticket/ticketPicked/16885 9 128 0 0 /ticket/my-ticket/16510 1 33098 0 0 /ticket/my-assigned-tickets/15969 3 104311 0 0 /ticket/my-ticket/16451 1 33074 0 0 /ticket/checkTicketElapsedTime/15216 1 335 0 0 /ticket/update/15367 1 58 0 0 /ticket/ticketPicked/17596 3463 41592 0 0 /users-list/185 4 159284 0 0 /ticket/ticketClosed/16327 5 60 0 0 /ticket/my-ticket/16696 1 33064 0 0 /ticket/close-ticket/17359 1 52 0 0 /user/769 4 152 0 0 /ticket/ticketPicked/15707 11 126 0 0 /ticket/close-ticket/17386 1 52 0 0 /ticket/ticketClosed/16482 2 24 0 0 /ticket/ticketClosed/15272 2 24 0 0 /ticket/my-ticket/17094 1 31750 0 0 /ticket/ticketClosed/16318 4 36 0 0 /ticket/ticketPicked/15468 12 177 0 0 /ticket/close-ticket/17025 1 52 0 0 /ticket/checkTicketElapsedTime/15423 1 319 0 0 /ticket/checkTicketElapsedTime/17191 1 373 0 0 /ticket/ticketClosed/16121 9 108 0 0 /ticket/fetch-messages/15490 1867 46625 0 0 /users-list/782 2 80605 0 0 /ticket/my-assigned-tickets/15715 3 104253 0 0 /ticket/ticketPicked/17659 8 102 0 0 /ticket/fetch-messages/17060 44460 11480988 0 0 /ticket/checkTicketElapsedTime/17110 1 372 0 0 /ticket/close-ticket/17448 1 52 0 0 /ticket/ticketPicked/13481 6 78 0 0 /ticket/ticketPicked/16626 83 995 0 0 /ticket/ticketPicked/16947 235 2826 0 0 /ticket/my-assigned-tickets/15973 3 104201 0 0 /ticket/checkTicketElapsedTime/16055 1 389 0 0 /ticket/ticketClosed/16875 12 204 0 0 /ticket/ticketPicked/17185 8 102 0 0 /ticket/ticketClosed/15449 3 36 0 0 /ticket/my-assigned-tickets/16465 5 175979 0 0 /ticket/ticketClosed/15294 3 36 0 0 /ticket/close-ticket/17456 1 52 0 0 /ticket/my-assigned-tickets/15553 3 104159 0 0 /ticket/ticketClosed/15347 5 60 0 0 /ticket/my-ticket/15572 1 31598 0 0 /ticket/ticketPicked/16120 10 107 0 0 /ticket/close-ticket/15911 1 52 0 0 /ticket/close-ticket/16703 1 52 0 0 /ticket/close-ticket/17600 1 52 0 0 /sla/getSLAperCategory/163 16 3360 0 0 /ticket/my-ticket/16855 3 100252 0 0 /ticket/ticketClosed/15372 4 70 0 0 /ticket/ticketClosed/17730 159 1896 0 0 /ticket/ticketClosed/16873 6 101 0 0 /ticket/close-ticket/15884 1 52 0 0 /ticket/my-ticket/15330 1 33087 0 0 /ticket/checkTicketElapsedTime/16920 1 317 0 0 /ticket/fetch-messages/17056 71 11030 0 0 /ticket/my-ticket/16937 2 63158 0 0 /ticket/checkTicketElapsedTime/16318 1 330 0 0 /ticket/ticketClosed/17579 8 72 0 0 /ticket/update/15537 1 58 0 0 /ticket/ticketPicked/16292 8 114 0 0 /users-list/10664 3 120655 0 0 /ticket/ticketClosed/15181 12 223 0 0 /ticket/fetch-messages/17617 26745 588390 0 0 /ticket/close-ticket/17717 1 52 0 0 /ticket/close-ticket/15584 1 52 0 0 /ticket/my-ticket/15898 1 31632 0 0 /ticket/my-assigned-tickets/17561 3 104303 0 0 /ticket/checkTicketElapsedTime/16501 1 401 0 0 /ticket/ticketClosed/17349 3 36 0 0 /ticket/my-assigned-tickets/15765 3 104191 0 0 /ticket/checkTicketElapsedTime/16883 1 385 0 0 /ticket/fetch-messages/16064 21450 471878 0 0 /ticket/ticketPicked/14556 7 90 0 0 /ticket/ticketPicked/15267 5 75 0 0 /ticket/fetch-messages/15706 27405 684321 0 1 /ticket/checkTicketElapsedTime/17112 1 371 0 0 /ticket/my-ticket/15329 1 33080 0 0 /ticket/checkTicketElapsedTime/15756 1 393 0 0 /ticket/checkTicketElapsedTime/16681 1 321 0 0 /ticket/ticketPicked/15214 7 81 0 0 /ticket/my-assigned-tickets/16788 2 69378 0 0 /ticket/checkTicketElapsedTime/17599 1 324 0 0 /ticket/close-ticket/17584 1 52 0 0 /ticket/close-ticket/15927 1 52 0 0 /ticket/my-assigned-tickets/15044 4 140973 0 0 /ticket/my-assigned-tickets/16452 3 104112 0 0 /ticket/ticketClosed/16579 5 48 0 0 /ticket/ticketPicked/15641 8 114 0 0 /ticket/update/17701 1 58 0 0 /ticket/my-assigned-tickets/15489 4 139466 0 0 /ticket/my-assigned-tickets/15188 3 104089 0 0 /ticket/ticketClosed/17027 354 4270 0 0 /ticket/close-ticket/16753 1 52 0 0 /roles/assignment/874 4 190714 0 0 /ticket/checkTicketElapsedTime/17372 2 657 0 0 /ticket/update/16760 1 58 0 0 /ticket/ticketClosed/15747 82 972 0 0 /ticket/ticketPicked/15349 7 93 0 0 /ticket/ticketPicked/17369 15 198 0 0 /ticket/checkTicketElapsedTime/16719 1 402 0 0 /ticket/checkTicketElapsedTime/17002 2 680 0 0 /ticket/fetch-messages/15832 25 528 0 0 /ticket/my-ticket/16707 1 33078 0 0 /user/2945 1 38 0 0 /ticket/close-ticket/16986 1 52 0 0 /ticket/ticketPicked/15162 3 33 0 0 /ticket/fetch-messages/16844 109 2354 0 0 /ticket/ticketClosed/17229 21039 252492 0 0 /ticket/close-ticket/17114 1 52 0 0 /ticket/my-ticket/16057 1 33073 0 0 /ticket/ticketPicked/15695 16 210 0 0 /ticket/fetch-messages/16397 10 220 0 0 /ticket/fetch-messages/17113 49 966 0 0 /ticket/fetch-messages/15146 9180 201960 0 0 /ticket/my-assigned-tickets/15837 3 104164 0 0 /ticket/my-ticket/15523 1 33100 0 0 /ticket/my-ticket/15381 1 33071 0 0 /ticket/my-assigned-tickets/16075 2 69708 0 0 /ticket/ticketClosed/16082 7529 90389 0 0 /ticket/close-ticket/17084 1 52 0 0 /ticket/ticketPicked/15200 1574 18885 0 0 /ticket/fetch-messages/16360 284 6226 0 0 /ticket/my-assigned-tickets/15523 3 104226 0 0 /ticket/checkTicketElapsedTime/16109 1 328 0 0 /ticket/my-assigned-tickets/17374 2 69550 0 0 /ticket/my-ticket/17136 1 31621 0 0 /ticket/close-ticket/17720 1 52 0 0 /ticket/my-assigned-tickets/16572 3 104248 0 0 /sla/getSLAperCategory/186 55 11605 0 0 /ticket/my-assigned-tickets/16167 3 104184 0 0 /ticket/ticketClosed/17161 3 36 0 0 /ticket/close-ticket/16251 1 52 0 0 /ticket/my-ticket/16874 3 99759 0 0 /ticket/ticketPicked/15510 276 3330 0 0 /ticket/my-ticket/17205 1 31651 0 0 /ticket/my-assigned-tickets/17521 3 103953 1 0 /ticket/ticketClosed/15686 571 6852 0 0 /ticket/close-ticket/16490 1 52 0 0 /ticket/checkTicketElapsedTime/15224 1 325 0 0 /ticket/my-ticket/15687 1 31608 0 0 /ticket/my-ticket/15592 1 33138 0 0 /ticket/close-ticket/15573 1 52 0 0 /ticket/ticketPicked/15512 9 126 0 0 /ticket/my-ticket/16539 1 33092 0 0 /ticket/checkTicketElapsedTime/17115 1 382 0 0 /ticket/ticketPicked/17589 88 1054 0 0 /ticket/checkTicketElapsedTime/17077 1 381 0 0 /ticket/fetch-messages/16171 71 1518 0 0 /ticket/checkTicketElapsedTime/16660 1 324 0 0 /ticket/checkTicketElapsedTime/15494 1 375 0 0 /ticket/fetch-messages/16202 33 660 0 0 /ticket/close-ticket/17242 1 52 0 0 /ticket/ticketClosed/15522 2 24 0 0 /ticket/close-ticket/16970 1 52 0 0 /ticket/ticketPicked/17675 12 164 0 0 /ticket/my-assigned-tickets/17360 3 104191 0 0 /ticket/my-ticket/16040 1 33056 0 0 /ticket/fetch-messages/17108 29 594 0 0 /ticket/my-assigned-tickets/17585 2 69374 0 0 /ticket/my-assigned-tickets/15180 3 104633 0 0 /ticket/checkTicketElapsedTime/17206 2 789 0 0 /ticket/close-ticket/15983 1 52 0 0 /ticket/ticketPicked/17433 787 9450 0 0 /ticket/my-ticket/15152 2 66358 0 0 /ticket/checkTicketElapsedTime/17404 1 318 0 0 /ticket/fetch-messages/15961 7891 197250 0 0 /ticket/ticketPicked/16480 14426 173121 0 0 /ticket/ticketPicked/17005 8 102 0 0 /ticket/my-assigned-tickets/17519 2 69415 0 0 /ticket/ticketClosed/16320 38 456 0 0 /ticket/ticketPicked/16456 8 102 0 0 /ticket/my-assigned-tickets/17295 3 104244 0 0 /ticket/my-assigned-tickets/16502 3 104201 0 0 /ticket/ticketPicked/15895 9 117 0 0 /ticket/checkTicketElapsedTime/15425 2 669 0 0 /ticket/my-ticket/16676 1 33097 0 0 /ticket/my-assigned-tickets/16771 3 104107 0 0 /ticket/my-ticket/16333 1 33104 0 0 /user/5290 2 76 0 0 /ticket/checkTicketElapsedTime/17019 2 694 0 0 /ticket/ticketClosed/16774 4 70 0 0 /ticket/ticketPicked/16908 7 102 0 0 /ticket/update/17250 1 58 0 0 /ticket/my-ticket/17074 1 33101 0 0 /ticket/ticketClosed/16522 40 509 0 0 /ticket/ticketClosed/15743 85 1008 0 0 /ticket/ticketPicked/16536 2 33 0 0 /ticket/checkTicketElapsedTime/15630 1 324 0 0 /ticket/close-ticket/15887 1 52 0 0 /ticket/ticketClosed/16442 3 36 0 0 /ticket/checkTicketElapsedTime/15666 1 372 0 0 /ticket/ticketPicked/17263 12 153 0 0 /ticket/close-ticket/15496 1 52 0 0 /ticket/fetch-messages/17690 72 1584 0 0 /ticket/close-ticket/15773 1 52 0 0 /ticket/ticketPicked/15449 8 118 0 0 /ticket/ticketPicked/16774 30 387 0 0 /ticket/update/15572 1 58 0 0 /ticket/fetch-messages/15287 1402 164956 0 1 /ticket/ticketPicked/16903 8 81 0 0 /ticket/fetch-messages/15496 47 1034 0 0 /ticket/ticketPicked/15508 4546 54558 0 0 /ticket/my-ticket/17512 1 31732 0 0 /ticket/ticketPicked/15406 9 120 0 0 /ticket/close-ticket/16571 1 52 0 0 /ticket/my-ticket/17568 1 33107 0 0 /ticket/checkTicketElapsedTime/16148 1 315 0 0 /ticket/ticketPicked/15665 11 126 0 0 /ticket/my-assigned-tickets/15276 3 104612 0 0 /ticket/close-ticket/15341 1 52 0 0 /ticket/my-ticket/15425 2 66262 0 0 /ticket/fetch-messages/15326 16 352 0 0 /ticket/fetch-messages/16762 19033 418704 0 0 /ticket/checkTicketElapsedTime/16933 1 382 0 0 /ticket/my-assigned-tickets/16548 2 69488 0 0 /ticket/checkTicketElapsedTime/15254 1 329 0 0 /ticket/my-ticket/16062 5 165905 0 0 /ticket/ticketPicked/16675 8 83 0 0 /ticket/my-ticket/16018 1 33118 0 0 /ticket/fetch-messages/17050 513 11286 0 0 /ticket/checkTicketElapsedTime/17653 1 376 0 0 /ticket/ticketPicked/17348 307 3706 0 0 /ticket/close-ticket/17428 1 52 0 0 /ticket/ticketPicked/15766 40 490 0 0 /ticket/checkTicketElapsedTime/17493 1 381 0 0 /ticket/my-assigned-tickets/17494 3 104165 0 0 /ticket/my-assigned-tickets/15825 3 104852 0 0 /ticket/my-assigned-tickets/15638 2 69409 0 0 /ticket/checkTicketElapsedTime/15836 1 324 0 0 /reports/support_sla 17 64928 0 0 /ticket/my-ticket/16894 4 133596 0 0 /ticket/fetch-messages/16896 26 550 0 0 /user/10 221 6409 0 0 /ticket/my-assigned-tickets/17109 4 139004 0 0 /ticket/my-ticket/15889 1 33072 0 0 /ticket/ticketPicked/16071 20 258 0 0 /ticket/checkTicketElapsedTime/16315 2 674 0 0 /ticket/my-assigned-tickets/15992 3 104594 0 0 /ticket/my-assigned-tickets/17157 2 69396 0 0 /ticket/my-assigned-tickets/17559 2 69452 0 0 /ticket/checkTicketElapsedTime/16744 1 322 0 0 /ticket/ticketClosed/17305 2 12 0 0 /ticket/ticketPicked/17665 6 90 0 0 /ticket/checkTicketElapsedTime/15253 1 344 0 0 /ticket/fetch-messages/16708 76 1672 0 0 /ticket/ticketClosed/16824 4 36 0 0 /ticket/ticketPicked/16667 13628 163560 0 0 /ticket/my-ticket/15821 1 33089 0 0 /ticket/close-ticket/16339 1 52 0 0 /ticket/checkTicketElapsedTime/15860 1 335 0 0 /ticket/my-ticket/15878 1 33050 0 0 /ticket/my-ticket/17659 1 33073 0 0 /ticket/close-ticket/15533 1 52 0 0 /ticket/my-ticket/15746 1 33078 0 0 /ticket/close-ticket/15616 1 52 0 0 /ticket/my-assigned-tickets/15785 3 69337 0 0 /ticket/my-ticket/16207 1 33068 0 0 /ticket/checkTicketElapsedTime/16092 1 325 0 0 /ticket/close-ticket/16691 1 52 0 0 /ticket/ticketPicked/15184 8074 96891 0 1 /ticket/my-assigned-tickets/15991 3 104157 0 0 /ticket/my-assigned-tickets/16931 3 104179 0 0 /ticket/fetch-messages/16056 22788 501314 0 0 /ticket/close-ticket/16546 1 52 0 0 /ticket/checkTicketElapsedTime/15486 1 378 0 0 /ticket/my-ticket/17705 2 66302 0 0 /ticket/fetch-messages/16199 52 1258 0 0 /ticket/ticketClosed/17501 2 24 0 0 /ticket/my-assigned-tickets/16323 3 104252 0 0 /ticket/my-assigned-tickets/15564 2 69416 0 0 /ticket/fetch-messages/16386 5958 131054 0 0 /ticket/my-assigned-tickets/15252 3 104285 0 0 /ticket/checkTicketElapsedTime/16337 1 382 0 0 /ticket/ticketClosed/16042 2 24 0 0 /ticket/my-assigned-tickets/15543 2 69414 0 0 /ticket/my-ticket/16520 1 33077 0 0 /ticket/my-ticket/17055 1 33064 0 0 /ticket/ticketPicked/17714 216 2616 0 0 /ticket/ticketPicked/15462 28942 347301 0 0 /ticket/ticketPicked/16058 6 70 0 0 /ticket/ticketClosed/15469 3 36 0 0 /ticket/fetch-messages/16204 31 638 0 0 /ticket/ticketClosed/17158 4649 55788 0 0 /ticket/my-ticket/16303 1 31586 0 0 /ticket/fetch-messages/15417 22 484 0 0 /ticket/fetch-messages/15252 236 5850 0 0 /ticket/checkTicketElapsedTime/16867 1 322 0 0 /ticket/checkTicketElapsedTime/15774 1 333 0 0 /ticket/fetch-messages/16081 18581 408782 0 0 /ticket/fetch-messages/16089 47 968 0 0 /ticket/ticketPicked/16714 10 130 0 0 /ticket/checkTicketElapsedTime/16153 1 399 0 0 /ticket/fetch-messages/15518 5412 806810 0 0 /ticket/my-assigned-tickets/16286 3 104221 0 0 /ticket/ticketPicked/15254 201 2409 0 0 /ticket/my-ticket/17399 1 31653 0 0 /ticket/ticketClosed/17401 5 48 0 0 /ticket/my-ticket/15946 1 33077 0 0 /ticket/ticketClosed/16641 5 60 0 0 /ticket/ticketPicked/16789 26 330 0 0 /ticket/ticketClosed/16736 3 24 0 0 /ticket/fetch-messages/16094 448 51990 0 0 /ticket/close-ticket/17670 1 52 0 0 /ticket/ticketClosed/16363 5 48 0 0 /ticket/my-assigned-tickets/16973 3 104221 0 0 /ticket/my-assigned-tickets/16059 3 104219 0 0 /ticket/my-assigned-tickets/17339 1 34793 0 0 /ticket/close-ticket/16142 1 52 0 0 /ticket/ticketClosed/16973 3 24 0 0 /ticket/ticketPicked/16255 9757 117083 0 0 /ticket/checkTicketElapsedTime/15973 1 380 0 0 /ticket/my-ticket/16497 3 99348 0 0 /ticket/my-assigned-tickets/16962 3 104274 0 0 /ticket/ticketPicked/17336 723 8691 0 0 /ticket/close-ticket/15839 1 52 0 0 /ticket/my-assigned-tickets/16015 3 104260 0 0 /ticket/fetch-messages/16138 1500 37475 0 0 /ticket/ticketPicked/16842 8 94 0 0 /ticket/ticketPicked/16727 66 803 0 0 /ticket/my-ticket/15561 1 31588 0 0 /ticket/close-ticket/16134 1 52 0 0 /ticket/ticketPicked/15420 8 102 0 0 /ticket/my-ticket/16509 1 33091 0 0 /ticket/ticketClosed/16961 15 168 0 0 /ticket/my-ticket/15544 1 33110 0 0 /ticket/ticketClosed/16761 8316 99792 0 0 /ticket/my-ticket/17475 1 33096 0 0 /ticket/checkTicketElapsedTime/15791 1 337 0 0 /ticket/my-assigned-tickets/16257 3 104097 0 0 /ticket/my-ticket/17593 1 33089 0 0 /ticket/ticketClosed/17413 2 24 0 0 /ticket/ticketClosed/16684 3 36 0 0 /ticket/fetch-messages/15272 92 2225 0 0 /ticket/ticketClosed/17048 2 24 0 0 /ticket/checkTicketElapsedTime/15979 2 814 0 0 /ticket/my-assigned-tickets/15392 3 104206 0 0 /ticket/fetch-messages/17465 1898 41756 0 0 /ticket/my-ticket/17153 1 33078 0 0 /ticket/my-assigned-tickets/16160 2 69369 0 0 /ticket/ticketPicked/16631 14982 179793 0 0 /ticket/my-assigned-tickets/17560 2 69366 0 0 /ticket/close-ticket/17055 1 52 0 0 /ticket/fetch-messages/15999 1848 40656 0 0 /ticket/fetch-messages/15242 2853 71325 0 0 /ticket/close-ticket/17253 1 52 0 0 /ticket/fetch-messages/17243 395 8580 0 0 /ticket/ticketClosed/16005 2 24 0 0 /ticket/my-assigned-tickets/17028 2 69762 0 0 /ticket/close-ticket/15263 1 52 0 0 /ticket/my-ticket/16860 1 33108 0 0 /ticket/fetch-messages/17131 26 528 0 0 /ticket/checkTicketElapsedTime/17541 1 347 0 0 /ticket/checkTicketElapsedTime/17648 1 320 0 0 /ticket/ticketPicked/16248 1196 14362 0 0 /ticket/ticketPicked/15621 13 174 0 0 /ticket/my-assigned-tickets/17227 2 69484 0 0 /ticket/checkTicketElapsedTime/16290 1 325 0 0 /ticket/my-assigned-tickets/15561 3 104113 0 0 /ticket/my-assigned-tickets/17258 3 104405 0 0 /ticket/ticketPicked/15622 6270 75252 0 0 /ticket/ticketClosed/16179 2912 34944 0 0 /ticket/close-ticket/15740 1 52 0 0 /ticket/ticketClosed/16335 3 36 0 0 /ticket/fetch-messages/17373 28 616 0 0 /ticket/close-ticket/15444 1 52 0 0 /ticket/fetch-messages/16659 42 902 0 0 /ticket/close-ticket/17405 1 52 0 0 /ticket/checkTicketElapsedTime/16544 1 324 0 0 /ticket/fetch-messages/17180 41 814 0 0 /ticket/my-ticket/15319 1 33099 0 0 /ticket/my-ticket/16237 1 33074 0 0 /ticket/update/15226 1 58 0 0 /ticket/ticketClosed/17245 20 240 0 0 /ticket/fetch-messages/15754 458 10054 0 0 /ticket/ticketClosed/15511 40 480 0 0 /ticket/ticketClosed/15478 1 12 0 0 /ticket/close-ticket/17228 1 52 0 0 /ticket/close-ticket/15317 1 52 0 0 /ticket/close-ticket/17588 1 52 0 0 /ticket/update/17269 1 58 0 0 /ticket/ticketPicked/16402 3 54 0 0 /ticket/checkTicketElapsedTime/16831 1 335 0 0 /ticket/my-assigned-tickets/15696 3 104144 0 0 /sla/getSLAperCategory/269 4 928 0 0 /ticket/close-ticket/16287 1 52 0 0 /ticket/close-ticket/15902 1 52 0 0 /ticket/my-assigned-tickets/16238 3 104141 0 0 /ticket/ticketPicked/16817 8 94 0 0 /ticket/my-assigned-tickets/15422 3 104296 0 0 /ticket/checkTicketElapsedTime/17256 1 324 0 0 /ticket/checkTicketElapsedTime/16889 2 691 0 0 /ticket/my-ticket/15513 1 33070 0 0 /ticket/ticketClosed/16762 1 12 0 0 /ticket/close-ticket/16499 1 52 0 0 /ticket/checkTicketElapsedTime/17571 1 321 0 0 /ticket/ticketClosed/15616 1 12 0 0 /ticket/my-assigned-tickets/16871 2 69366 0 0 /ticket/my-assigned-tickets/17568 2 69408 0 0 /sla/getSLAperCategory/267 12 2676 0 0 /ticket/checkTicketElapsedTime/16980 1 381 0 0 /ticket/checkTicketElapsedTime/15925 1 324 0 0 /ticket/ticketClosed/16485 4 70 0 0 /ticket/ticketClosed/15614 1 12 0 0 /ticket/ticketClosed/17468 618 7416 0 0 /ticket/fetch-messages/16972 59 1254 0 0 /ticket/my-ticket/16091 1 33086 0 0 /ticket/checkTicketElapsedTime/16167 1 324 0 0 /ticket/my-assigned-tickets/15207 3 104257 0 0 /ticket/my-assigned-tickets/15394 2 69378 0 0 /ticket/close-ticket/17408 1 52 0 0 /ticket/my-ticket/17454 2 66188 0 0 /ticket/checkTicketElapsedTime/17226 2 661 0 0 /ticket/update/17095 1 58 0 0 /ticket/ticketPicked/17271 8 118 0 0 /ticket/close-ticket/16107 1 52 0 0 /ticket/close-ticket/16080 1 52 0 0 /ticket/close-ticket/16537 1 52 0 0 /sla/getSLAperCategory/152 46 9568 0 0 /ticket/my-ticket/16842 1 33087 0 0 /ticket/fetch-messages/17460 21 418 0 0 /ticket/my-assigned-tickets/15510 3 104289 0 0 /ticket/ticketClosed/15369 34 408 0 0 /ticket/ticketPicked/16911 8 102 0 0 /ticket/checkTicketElapsedTime/16149 1 322 0 0 /ticket/my-assigned-tickets/16338 3 104257 0 0 /ticket/fetch-messages/17322 9496 227904 0 0 /ticket/ticketPicked/15343 900 10798 0 0 /ticket/checkTicketElapsedTime/15856 1 330 0 0 /ticket/checkTicketElapsedTime/17109 1 371 0 0 /ticket/checkTicketElapsedTime/15282 1 379 0 0 /ticket/my-assigned-tickets/16651 2 69386 0 0 /ticket/close-ticket/17104 1 52 0 0 /ticket/ticketClosed/16074 1 12 0 0 /ticket/close-ticket/17443 1 52 0 0 /ticket/my-ticket/15677 2 66296 0 0 /ticket/ticketPicked/17463 7 83 0 0 /ticket/checkTicketElapsedTime/16485 2 672 0 0 /ticket/close-ticket/17189 1 52 0 0 /ticket/ticketClosed/17123 12 191 0 0 /ticket/ticketClosed/16968 3 24 0 0 /ticket/checkTicketElapsedTime/16196 1 331 0 0 /ticket/fetch-messages/16818 135 2904 0 0 /ticket/fetch-messages/15521 53 1144 0 0 /ticket/ticketPicked/15536 6 96 0 0 /ticket/ticketClosed/17532 3 36 0 0 /ticket/fetch-messages/16711 8041 1148268 0 0 /ticket/my-assigned-tickets/16966 3 104200 0 0 /ticket/fetch-messages/16509 42 902 0 0 /ticket/checkTicketElapsedTime/16257 1 376 0 0 /ticket/checkTicketElapsedTime/15945 1 332 0 0 /ticket/my-ticket/17311 1 33226 0 0 /ticket/close-ticket/17565 1 52 0 0 /ticket/my-assigned-tickets/17695 2 69399 0 0 /ticket/close-ticket/15226 1 52 0 0 /ticket/ticketPicked/15725 8913 106950 0 1 /ticket/checkTicketElapsedTime/16957 1 374 0 0 /ticket/ticketPicked/16760 1512 18154 0 0 /ticket/my-ticket/15753 1 33072 0 0 /ticket/close-ticket/15356 1 52 0 0 /ticket/my-ticket/17032 1 33091 0 0 /ticket/fetch-messages/15256 3814 83776 0 0 /ticket/fetch-messages/16164 38 770 0 0 /ticket/my-ticket/17084 1 33113 0 0 /ticket/ticketPicked/17164 124 1485 0 0 /ticket/ticketPicked/15362 6 83 0 0 /ticket/ticketPicked/16377 3958 47520 0 0 /ticket/my-ticket/16686 1 33101 0 0 /sla/getSLAperCategory/94 107 23326 0 0 /ticket/update/16125 1 58 0 0 /ticket/fetch-messages/17344 110 2461 0 0 /ticket/ticketClosed/15942 2 12 0 0 /ticket/fetch-messages/16158 1689 42225 0 0 /ticket/fetch-messages/16361 95 2068 0 0 /ticket/my-ticket/16538 1 33089 0 0 /ticket/ticketPicked/16376 3051 36624 0 0 /ticket/checkTicketElapsedTime/15530 1 389 0 0 /ticket/ticketPicked/16087 19 238 0 0 /user/1988 1 38 0 0 /sla/getSLAperCategory/173 5 1100 0 0 /ticket/ticketClosed/15240 3692 44304 0 0 /ticket/update/17141 1 58 0 0 /ticket/checkTicketElapsedTime/17090 1 324 0 0 /ticket/checkTicketElapsedTime/16180 1 332 0 0 /ticket/my-assigned-tickets/16018 3 104272 0 0 /ticket/ticketClosed/17518 298 3576 0 0 /ticket/my-ticket/16250 1 33110 0 0 /ticket/ticketPicked/16552 2395 28746 0 0 /ticket/ticketPicked/16316 20 240 0 1 /ticket/close-ticket/15410 1 52 0 0 /ticket/ticketPicked/15592 15 204 0 0 /ticket/my-assigned-tickets/15698 3 104146 0 0 /ticket/my-assigned-tickets/17118 3 104106 0 0 /ticket/ticketPicked/16606 4138 49671 0 0 /ticket/my-ticket/15206 1 33113 0 0 /ticket/ticketPicked/16679 8 94 0 1 /ticket/fetch-messages/16480 14865 2285974 0 0 /ticket/my-ticket/15135 4 132928 0 0 /ticket/fetch-messages/16676 43 946 0 0 /ticket/close-ticket/16726 1 52 0 0 /ticket/ticketClosed/16362 3 24 0 0 /ticket/checkTicketElapsedTime/16090 1 336 0 0 /ticket/my-ticket/16747 3 99525 0 0 /ticket/fetch-messages/17099 5882 129338 0 0 /ticket/fetch-messages/17240 6166 137475 0 0 /ticket/my-ticket/16965 1 33112 0 0 /ticket/my-ticket/17658 1 33071 0 0 /ticket/my-ticket/17363 1 33114 0 0 /ticket/ticketPicked/17211 2 33 0 0 /ticket/my-ticket/17245 1 33083 0 0 /ticket/my-ticket/15879 1 33072 0 0 /ticket/update/15518 1 58 0 0 /ticket/close-ticket/16109 1 52 0 0 /ticket/ticketPicked/15305 153 1860 0 0 /ticket/close-ticket/17387 1 52 0 0 /ticket/close-ticket/17215 1 52 0 0 /ticket/ticketPicked/15598 2 33 0 0 /roles/assignment/19342 2 95306 0 0 /ticket/update/17687 1 58 0 0 /ticket/close-ticket/16825 1 52 0 0 /ticket/close-ticket/17579 1 52 0 0 /ticket/ticketClosed/15951 4 36 0 0 /ticket/my-ticket/15391 3 99351 0 0 /ticket/checkTicketElapsedTime/17145 1 380 0 0 /ticket/ticketPicked/16594 8 102 0 0 /ticket/my-ticket/16019 2 66539 0 0 /ticket/my-ticket/16324 4 132380 0 0 /ticket/my-assigned-tickets/16501 3 104246 0 0 /ticket/checkTicketElapsedTime/15701 1 325 0 0 /ticket/ticketPicked/15460 470 5650 0 0 /ticket/ticketPicked/17634 272 3282 0 0 /ticket/checkTicketElapsedTime/16769 1 379 0 0 /ticket/update/15847 1 58 0 0 /ticket/ticketPicked/17162 3 45 0 0 /ticket/ticketClosed/16545 1 12 0 0 /ticket/ticketPicked/16605 5 66 0 0 /ticket/my-assigned-tickets/17174 3 104312 0 0 /ticket/my-ticket/15888 1 33072 0 0 /ticket/my-assigned-tickets/15426 2 69260 0 0 /ticket/my-ticket/17569 2 63366 0 0 /ticket/fetch-messages/16665 20925 3184110 0 0 /ticket/my-assigned-tickets/17248 3 104203 0 0 /ticket/close-ticket/15737 1 52 0 0 /ticket/my-assigned-tickets/17170 3 104291 0 0 /ticket/ticketClosed/16418 5080 61083 0 0 /ticket/ticketPicked/17084 8 102 0 0 /ticket/ticketPicked/15435 3 54 0 0 /ticket/my-assigned-tickets/17128 3 104161 0 0 /ticket/checkTicketElapsedTime/17464 1 324 0 0 /ticket/my-ticket/16615 1 33100 0 0 /ticket/checkTicketElapsedTime/17418 1 327 0 0 /ticket/fetch-messages/16731 46 1012 0 0 /ticket/ticketClosed/15768 75 900 0 0 /ticket/ticketPicked/15886 9 126 0 0 /ticket/ticketClosed/17178 3 24 0 0 /ticket/checkTicketElapsedTime/16259 1 386 0 0 /ticket/close-ticket/16421 1 52 0 0 /user/19300 4 152 0 0 /ticket/my-ticket/17002 1 33101 0 0 /ticket/ticketPicked/15300 177 2136 0 0 /ticket/update/15732 1 58 0 0 /ticket/ticketPicked/17651 10 116 0 0 /ticket/close-ticket/16818 1 52 0 0 /ticket/fetch-messages/17122 13 286 0 0 /ticket/ticketClosed/15690 8 96 0 0 /ticket/close-ticket/17444 1 52 0 0 /ticket/ticketPicked/16212 12 136 0 0 /ticket/fetch-messages/17143 97047 2480966 0 1 /ticket/my-assigned-tickets/15942 3 104237 0 0 /ticket/my-ticket/16508 1 33079 0 0 /ticket/ticketPicked/17673 13 180 0 0 /ticket/ticketClosed/16076 1014 12168 0 0 /ticket/checkTicketElapsedTime/16550 1 322 0 0 /ticket/my-assigned-tickets/15884 3 104235 0 0 /ticket/ticketPicked/16768 10 138 0 0 /ticket/fetch-messages/17004 390 22964 0 0 /ticket/close-ticket/17344 1 52 0 0 /ticket/my-ticket/17485 2 66509 0 0 /ticket/close-ticket/15675 1 52 0 0 /ticket/my-ticket/16765 3 95582 0 0 /ticket/my-assigned-tickets/15281 2 69500 0 0 /ticket/fetch-messages/15440 117 2574 0 0 /ticket/my-assigned-tickets/17357 5 174563 0 0 /ticket/checkTicketElapsedTime/16919 1 317 0 0 /ticket/checkTicketElapsedTime/16733 2 642 0 0 /ticket/close-ticket/17641 1 52 0 0 /ticket/ticketPicked/15749 50 627 0 0 /ticket/ticketPicked/15407 8 108 0 0 /ticket/ticketPicked/15815 49 597 0 0 /ticket/ticketClosed/15775 3 36 0 0 /ticket/checkTicketElapsedTime/17364 1 336 0 0 /ticket/checkTicketElapsedTime/16059 1 336 0 0 /ticket/ticketPicked/15376 367 4428 0 0 /ticket/ticketClosed/15492 5 70 0 0 /ticket/my-ticket/15496 2 66178 0 0 /ticket/close-ticket/17729 1 52 0 0 /ticket/close-ticket/16361 1 52 0 0 /ticket/checkTicketElapsedTime/15830 1 315 0 0 /ticket/my-assigned-tickets/16405 3 104167 0 0 /ticket/close-ticket/17511 1 52 0 0 /ticket/my-assigned-tickets/16474 3 104264 0 0 /ticket/ticketPicked/16068 36 440 0 0 /ticket/ticketPicked/16023 4921 59076 0 0 /ticket/ticketClosed/15805 4 75 0 0 /ticket/checkTicketElapsedTime/17671 1 375 0 0 /ticket/checkTicketElapsedTime/16170 1 381 0 0 /ticket/checkTicketElapsedTime/15300 2 769 0 0 /ticket/my-ticket/16947 1 33081 0 0 /ticket/close-ticket/16070 1 52 0 0 /ticket/fetch-messages/15573 52 1168 0 0 /ticket/fetch-messages/16907 56 1155 0 0 /ticket/fetch-messages/15939 134 2926 0 0 /ticket/my-ticket/17398 1 33065 0 0 /ticket/my-ticket/15340 1 31634 0 0 /ticket/checkTicketElapsedTime/15362 1 321 0 0 /ticket/close-ticket/15609 1 52 0 0 /ticket/fetch-messages/17066 2701 59356 0 0 /ticket/ticketClosed/17662 6 60 0 0 /ticket/my-ticket/17267 1 33059 0 0 /ticket/checkTicketElapsedTime/16387 1 382 0 0 /ticket/ticketClosed/16806 3 24 0 0 /ticket/my-assigned-tickets/17426 3 104208 0 0 /sla/getSLAperCategory/37 166 34694 0 0 /ticket/fetch-messages/15786 321 7040 0 0 /ticket/checkTicketElapsedTime/16067 1 327 0 0 /ticket/close-ticket/17240 1 52 0 0 /ticket/ticketPicked/17569 8134 97620 0 0 /users-list/19751 1 40374 0 0 /ticket/my-assigned-tickets/16496 3 104282 0 0 /ticket/ticketClosed/17351 4 36 0 0 /ticket/checkTicketElapsedTime/16680 1 320 0 0 /ticket/ticketPicked/17688 14 180 0 0 /ticket/checkTicketElapsedTime/16001 1 379 0 0 /ticket/checkTicketElapsedTime/16668 1 322 0 0 /ticket/checkTicketElapsedTime/15594 1 372 0 0 /ticket/close-ticket/16523 1 52 0 0 /ticket/close-ticket/16281 1 52 0 0 /ticket/checkTicketElapsedTime/17635 1 380 0 0 /ticket/my-assigned-tickets/16226 3 104317 0 0 /user/1136 3 114 0 0 /ticket/ticketPicked/17545 62770 753240 0 1 /ticket/ticketClosed/15223 17640 211668 0 0 /ticket/ticketPicked/16414 36 438 0 0 /ticket/my-ticket/15953 1 33111 0 0 /ticket/my-assigned-tickets/16459 3 104225 0 0 /ticket/fetch-messages/15866 358 7810 0 0 /ticket/ticketPicked/15640 1135 13617 0 0 /ticket/checkTicketElapsedTime/17627 1 382 0 0 /ticket/ticketPicked/17106 8 94 0 0 /ticket/fetch-messages/15722 35 770 0 0 /ticket/ticketPicked/16746 9 132 0 0 /ticket/fetch-messages/17644 26 550 0 0 /ticket/ticketPicked/16358 13 189 0 0 /ticket/ticketClosed/16046 1 12 0 0 /ticket/close-ticket/16763 1 52 0 0 /ticket/ticketClosed/17635 4 48 0 0 /ticket/my-assigned-tickets/15988 3 104193 0 0 /users-list/19364 1 39430 0 0 /ticket/ticketClosed/16061 21421 257040 0 0 /ticket/ticketPicked/16050 5 84 0 0 /ticket/my-assigned-tickets/16325 2 69566 0 0 /ticket/my-ticket/15236 3 95159 0 0 /ticket/my-assigned-tickets/17117 3 104103 0 0 /ticket/my-ticket/17627 1 33076 0 0 /ticket/fetch-messages/15952 51 1078 0 0 /ticket/my-assigned-tickets/17036 3 104261 0 0 /ticket/fetch-messages/16080 23060 576321 0 1 /users-list/19321 1 40570 0 0 /sla/getSLAperCategory/237 25 5475 0 0 /ticket/my-ticket/17416 1 33074 0 0 /ticket/my-assigned-tickets/16621 2 69522 0 0 /ticket/close-ticket/17363 1 52 0 0 /ticket/close-ticket/15462 1 52 0 0 /ticket/fetch-messages/15889 27 594 0 0 /ticket/my-ticket/17146 1 33077 0 0 /ticket/my-assigned-tickets/17256 2 69457 0 0 /ticket/ticketPicked/16720 11 132 0 0 /ticket/fetch-messages/16927 22 420 0 0 /user/1837 4 152 0 0 /ticket/checkTicketElapsedTime/17193 1 325 0 0 /ticket/my-assigned-tickets/15282 4 139458 0 0 /ticket/ticketPicked/16951 4877 58542 0 0 /ticket/ticketClosed/17306 7 72 0 0 /ticket/my-ticket/15362 1 33087 0 0 /ticket/ticketClosed/16477 4 70 0 0 /ticket/my-assigned-tickets/15935 3 104261 0 0 /ticket/my-ticket/15318 1 33062 0 0 /ticket/close-ticket/15741 1 52 0 0 /ticket/ticketClosed/17028 356 4332 0 0 /ticket/ticketClosed/15673 42 504 0 0 /ticket/fetch-messages/15554 29 616 0 0 /ticket/my-assigned-tickets/16444 2 69358 0 0 /ticket/fetch-messages/17671 173 3806 0 0 /ticket/transfer-ticket/16129 1 21 0 0 /ticket/checkTicketElapsedTime/17239 2 678 0 0 /ticket/my-ticket/17583 3 94915 0 0 /ticket/checkTicketElapsedTime/16002 1 380 0 0 /ticket/my-ticket/17252 1 31601 0 0 /ticket/my-assigned-tickets/16829 2 69394 0 0 /ticket/checkTicketElapsedTime/17677 1 325 0 0 /ticket/ticketPicked/16379 7 102 0 0 /ticket/checkTicketElapsedTime/15848 1 320 0 0 /ticket/ticketClosed/7171 1 36 0 0 /ticket/ticketClosed/16094 95 1169 0 0 /ticket/ticketClosed/15243 600 7200 0 0 /ticket/my-ticket/15504 1 33086 0 0 /ticket/my-assigned-tickets/17416 3 104148 0 0 /ticket/my-ticket/16549 2 66470 0 0 /ticket/ticketClosed/16932 5 48 0 0 /ticket/fetch-messages/17648 116 2530 0 0 /ticket/close-ticket/16376 1 52 0 0 /ticket/my-assigned-tickets/17388 2 69334 0 0 /ticket/fetch-messages/15164 17 374 0 0 /ticket/ticketClosed/15741 86 1032 0 0 /ticket/checkTicketElapsedTime/16904 2 696 0 0 /ticket/my-assigned-tickets/16577 3 104092 0 0 /ticket/fetch-messages/16709 50 1100 0 0 /ticket/ticketClosed/15858 2708 32496 0 0 /ticket/ticketClosed/17637 4 48 0 0 /ticket/ticketPicked/17319 1262 15141 0 0 /ticket/ticketPicked/15346 4 48 0 0 /ticket/ticketPicked/15167 5 69 0 0 /ticket/my-assigned-tickets/17131 3 104218 0 0 /ticket/fetch-messages/17358 404 25018 0 0 /ticket/ticketPicked/15743 38 474 0 0 /ticket/ticketPicked/16541 39 486 0 0 /ticket/my-ticket/17321 1 33092 0 0 /ticket/fetch-messages/16471 1776 39050 0 0 /ticket/checkTicketElapsedTime/16145 1 386 0 0 /ticket/my-ticket/17378 1 33172 0 0 /ticket/ticketPicked/16306 1042 12528 0 0 /ticket/fetch-messages/16168 3489 87200 0 0 /ticket/my-ticket/16030 1 33080 0 0 /ticket/ticketClosed/17044 2 24 0 0 /ticket/ticketClosed/16585 3 36 0 0 /ticket/my-ticket/17389 1 33070 0 0 /ticket/fetch-messages/17646 179 3894 0 0 /ticket/update/14589 1 58 0 0 /ticket/ticketClosed/16982 126 1512 0 0 /ticket/ticketClosed/16468 5 82 0 0 /ticket/fetch-messages/15867 13444 295768 0 0 /ticket/ticketClosed/15560 21 240 0 0 /ticket/ticketPicked/17286 18 234 0 0 /ticket/ticketPicked/17259 3 45 0 0 /ticket/fetch-messages/15561 208 4455 0 0 /ticket/my-assigned-tickets/16916 3 104152 0 0 /ticket/my-ticket/16265 3 99510 0 0 /ticket/close-ticket/16432 1 52 0 0 /ticket/my-ticket/16343 1 33082 0 0 /ticket/ticketClosed/16503 125 1513 0 0 /ticket/checkTicketElapsedTime/17484 1 383 0 0 /ticket/ticketClosed/15836 3 36 0 0 /ticket/fetch-messages/17512 24822 591174 0 0 /ticket/fetch-messages/17251 23867 7738792 0 2 /ticket/ticketClosed/17491 4 48 0 0 /ticket/ticketPicked/17572 10 116 0 0 /ticket/my-assigned-tickets/15682 2 69636 0 0 /ticket/ticketPicked/17536 8 102 0 0 /ticket/ticketPicked/16647 436 5252 0 0 /ticket/my-ticket/16487 1 33134 0 0 /ticket/ticketClosed/16887 3 24 0 0 /ticket/ticketPicked/17079 7 90 0 0 /ticket/my-ticket/15906 1 33118 0 0 /ticket/checkTicketElapsedTime/17624 1 339 0 0 /ticket/checkTicketElapsedTime/17597 1 320 0 0 /ticket/close-ticket/15861 1 52 0 0 /ticket/fetch-messages/17494 3215 80300 0 0 /ticket/checkTicketElapsedTime/16589 1 325 0 0 /ticket/ticketPicked/17328 208 2493 0 0 /ticket/my-ticket/16950 1 31523 0 0 /roles/fetch 2 3174 0 0 /ticket/my-ticket/15357 1 33093 0 0 /ticket/close-ticket/16783 1 52 0 0 /ticket/ticketClosed/16884 4 36 0 0 /ticket/ticketClosed/16780 6 72 0 0 /ticket/ticketPicked/15844 10 138 0 0 /ticket/checkTicketElapsedTime/16555 1 375 0 0 /ticket/checkTicketElapsedTime/16119 1 380 0 0 /ticket/my-assigned-tickets/17082 3 104339 0 0 /ticket/ticketClosed/15901 4652 55824 0 0 /ticket/close-ticket/17348 1 52 0 0 /ticket/close-ticket/15904 1 52 0 0 /ticket/checkTicketElapsedTime/15867 1 371 0 0 /ticket/my-ticket/16802 2 66172 0 0 /ticket/close-ticket/15331 1 52 0 0 /ticket/close-ticket/15453 1 52 0 0 /ticket/checkTicketElapsedTime/17178 1 336 0 0 /ticket/my-assigned-tickets/17198 2 69360 0 0 /ticket/ticketPicked/17054 7 78 0 0 /ticket/fetch-messages/17067 5239 115236 0 0 /ticket/fetch-messages/16191 13191 290180 0 0 /ticket/my-ticket/16081 1 33156 0 0 /ticket/fetch-messages/16991 162 3542 0 0 /ticket/checkTicketElapsedTime/16288 1 325 0 0 /ticket/my-assigned-tickets/15648 3 104240 0 0 /ticket/checkTicketElapsedTime/15667 2 776 0 0 /ticket/close-ticket/15267 1 52 0 0 /ticket/checkTicketElapsedTime/15789 1 335 0 0 /ticket/my-ticket/16029 1 33076 0 0 /user/2490 6 228 0 0 /ticket/my-ticket/16314 1 33118 0 0 /ticket/ticketClosed/16865 3 24 0 0 /ticket/checkTicketElapsedTime/15270 2 682 0 0 /ticket/ticketClosed/17036 1 12 0 0 /ticket/ticketPicked/17209 201 2409 0 0 /ticket/my-assigned-tickets/16468 3 104180 0 0 /ticket/ticketPicked/15757 96 1158 0 0 /ticket/fetch-messages/16528 36 660 0 0 /ticket/my-ticket/15736 3 99522 0 0 /ticket/ticketPicked/16645 12 171 0 0 /ticket/ticketPicked/15975 229 2760 0 0 /ticket/checkTicketElapsedTime/15356 1 331 0 0 /ticket/fetch-messages/16246 44925 1032860 0 0 /ticket/ticketClosed/16110 45 528 0 0 /ticket/my-assigned-tickets/16596 3 104120 0 0 /ticket/my-assigned-tickets/15531 3 104318 0 0 /sla/getSLAperCategory/170 1 214 0 0 /ticket/fetch-messages/17094 179 4188 0 0 /user/345 2 76 0 0 /ticket/ticketClosed/15548 12 144 0 0 /ticket/fetch-messages/16492 1050 23367 0 0 /ticket/close-ticket/15334 1 52 0 0 /ticket/ticketClosed/15697 8 96 0 0 /ticket/ticketClosed/16232 724 8688 0 0 /ticket/fetch-messages/16714 25 484 0 0 /user/8109 5 190 0 0 /user/393 3 114 0 0 /ticket/ticketPicked/15973 9840 118098 0 0 /ticket/ticketClosed/17565 54 648 0 0 /ticket/close-ticket/16244 1 52 0 0 /ticket/close-ticket/15912 1 52 0 0 /ticket/ticketClosed/17155 2 24 0 0 /ticket/close-ticket/15642 1 52 0 0 /ticket/checkTicketElapsedTime/16200 2 659 0 0 /ticket/checkTicketElapsedTime/16912 1 316 0 0 /ticket/my-assigned-tickets/17684 1 34824 0 0 /ticket/ticketPicked/16814 9 102 0 0 /ticket/checkTicketElapsedTime/16372 1 322 0 0 /ticket/fetch-messages/15346 31994 799850 0 0 /ticket/close-ticket/16460 1 52 0 0 /ticket/ticketClosed/15774 1 12 0 0 /ticket/my-ticket/16625 3 99910 0 0 /ticket/close-ticket/17251 1 52 0 0 /ticket/checkTicketElapsedTime/14194 1 315 0 0 /ticket/my-assigned-tickets/15721 2 69447 0 0 /ticket/checkTicketElapsedTime/16935 1 345 0 0 /ticket/my-assigned-tickets/16011 2 69348 0 0 /ticket/fetch-messages/16115 91 1980 0 0 /ticket/checkTicketElapsedTime/16273 2 664 0 0 /ticket/close-ticket/16507 1 52 0 0 /ticket/fetch-messages/16992 1189 26724 0 0 /ticket/ticketPicked/15368 111 1343 0 0 /ticket/my-assigned-tickets/16627 3 104269 0 0 /ticket/ticketPicked/17677 7 93 0 0 /ticket/checkTicketElapsedTime/16296 1 325 0 0 /ticket/close-ticket/16191 1 52 0 0 /ticket/update/16792 1 58 0 0 /ticket/ticketPicked/16870 10708 128520 0 0 /ticket/close-ticket/15319 1 52 0 0 /ticket/my-assigned-tickets/16666 3 104425 0 0 /ticket/my-assigned-tickets/17263 2 69497 0 0 /ticket/my-ticket/16166 2 66206 0 0 /ticket/fetch-messages/16868 9303 204666 0 0 /ticket/checkTicketElapsedTime/15937 2 675 0 0 /ticket/ticketClosed/17583 512 6192 0 0 /ticket/update/17698 1 58 0 0 /ticket/ticketPicked/17148 6 90 0 0 /ticket/close-ticket/15471 1 52 0 0 /sla/getSLAperCategory/277 3 603 0 0 /ticket/close-ticket/15359 1 52 0 0 /ticket/my-assigned-tickets/15774 2 69329 0 0 /ticket/ticketPicked/16061 25 327 0 0 /ticket/ticketClosed/17531 6098 73176 0 0 /ticket/fetch-messages/17015 178 3916 0 0 /ticket/fetch-messages/15689 1008 107917 0 0 /ticket/close-ticket/15544 1 52 0 0 /ticket/ticketPicked/15451 8 106 0 0 /ticket/ticketPicked/16504 1529 18336 0 0 /ticket/my-ticket/15936 1 33123 0 0 /ticket/update/17564 1 58 0 0 /ticket/ticketClosed/15873 13 203 0 0 /ticket/ticketClosed/17414 3 36 0 0 /ticket/my-assigned-tickets/17727 2 69334 0 0 /ticket/ticketClosed/15314 12 132 0 0 /ticket/checkTicketElapsedTime/16403 1 324 0 0 /ticket/checkTicketElapsedTime/15586 1 383 0 0 /ticket/ticketClosed/15739 2 12 0 0 /ticket/ticketClosed/15746 81 972 0 0 /ticket/fetch-messages/15247 35 726 0 0 /ticket/checkTicketElapsedTime/15489 2 770 0 0 /ticket/fetch-messages/17291 48958 1223866 0 0 /ticket/my-assigned-tickets/16802 3 104186 0 0 /ticket/ticketClosed/17220 1513 18132 0 0 /ticket/checkTicketElapsedTime/17664 1 318 0 0 /ticket/close-ticket/16808 1 52 0 0 /ticket/my-ticket/15534 1 33093 0 0 /ticket/checkTicketElapsedTime/17636 1 368 0 0 /ticket/my-assigned-tickets/17020 3 104172 0 0 /ticket/my-ticket/15697 1 33076 0 0 /ticket/my-ticket/15582 1 33073 0 0 /ticket/ticketClosed/17655 2 12 0 0 /ticket/my-ticket/15253 1 33104 0 0 /ticket/checkTicketElapsedTime/16118 1 328 0 0 /ticket/checkTicketElapsedTime/17249 2 772 0 0 /ticket/ticketClosed/15596 1 12 0 0 /ticket/my-ticket/16750 1 33082 0 0 /ticket/my-assigned-tickets/16806 3 104136 0 0 /ticket/close-ticket/17046 1 52 0 0 /ticket/fetch-messages/16111 463 16126 0 0 /ticket/checkTicketElapsedTime/17366 1 326 0 0 /ticket/my-ticket/16000 1 31602 0 0 /ticket/fetch-messages/17680 389 8536 0 0 /ticket/close-ticket/15189 1 52 0 0 /ticket/fetch-messages/16016 96 2068 0 0 /ticket/ticketClosed/15301 16 192 0 0 /ticket/close-ticket/15287 1 52 0 0 /ticket/fetch-messages/17319 1868 41074 0 0 /ticket/my-assigned-tickets/17723 2 69646 0 0 /sla/getSLAperCategory/35 15 3135 0 0 /ticket/my-assigned-tickets/17276 3 104246 0 0 /ticket/my-assigned-tickets/17264 2 69320 0 0 /ticket/fetch-messages/17716 25 528 0 0 /ticket/ticketPicked/17188 8 102 0 0 /ticket/my-ticket/16247 4 132592 0 0 /ticket/ticketClosed/16198 1454 17436 0 0 /ticket/ticketPicked/15470 9 130 0 0 /ticket/close-ticket/14178 1 52 0 0 /ticket/fetch-messages/15752 426 9328 0 0 /ticket/ticketPicked/17098 9 135 0 0 /ticket/my-assigned-tickets/16722 3 104295 0 0 /ticket/close-ticket/15543 1 52 0 0 /ticket/checkTicketElapsedTime/16448 1 318 0 0 /ticket/checkTicketElapsedTime/17203 1 387 0 0 /ticket/my-assigned-tickets/16419 2 69644 0 0 /ticket/ticketClosed/16498 13387 160644 0 0 /ticket/ticketPicked/15929 9 132 0 0 /ticket/checkTicketElapsedTime/16931 1 318 0 0 /ticket/checkTicketElapsedTime/15318 1 377 0 0 /ticket/checkTicketElapsedTime/16040 1 319 0 0 /ticket/my-ticket/15706 1 31687 0 0 /ticket/ticketClosed/16509 2 12 0 0 /ticket/my-assigned-tickets/15555 3 104143 0 0 /ticket/close-ticket/17143 1 52 0 0 /ticket/checkTicketElapsedTime/15448 1 387 0 0 /ticket/close-ticket/16116 1 52 0 0 /ticket/close-ticket/16202 1 52 0 0 /ticket/ticketClosed/17452 3 36 0 0 /ticket/ticketPicked/15714 14 186 0 0 /ticket/checkTicketElapsedTime/15422 1 374 0 0 /ticket/close-ticket/16936 1 52 0 0 /ticket/fetch-messages/15467 38 814 0 0 /ticket/ticketPicked/16030 122 1475 0 0 /user/19730 5 190 1 1 /ticket/ticketClosed/17108 7 84 0 0 /ticket/my-assigned-tickets/16936 2 69466 0 0 /ticket/ticketPicked/17395 13 166 0 0 /ticket/my-assigned-tickets/17158 3 104274 0 0 /ticket/close-ticket/15770 1 52 0 0 /ticket/close-ticket/17404 1 52 0 0 /ticket/checkTicketElapsedTime/15197 2 690 0 0 /ticket/ticketClosed/17537 4 70 0 0 /ticket/checkTicketElapsedTime/15753 1 386 0 0 /ticket/checkTicketElapsedTime/17233 1 323 0 0 /ticket/my-assigned-tickets/16455 3 104166 0 0 /sla/getSLAperCategory/202 2 442 0 0 /ticket/close-ticket/17211 1 52 0 0 /ticket/close-ticket/15598 1 52 0 0 /ticket/fetch-messages/16430 30 660 0 0 /ticket/my-assigned-tickets/17090 2 69423 0 0 /ticket/ticketClosed/17492 4 36 0 0 /ticket/my-ticket/17617 1 33103 0 0 /ticket/my-ticket/15899 1 33096 0 0 /ticket/ticketClosed/15964 2 12 0 0 /ticket/close-ticket/15404 1 52 0 0 /ticket/my-ticket/16832 2 66447 0 0 /ticket/close-ticket/15979 1 52 0 0 /ticket/my-ticket/17426 1 33094 0 0 /ticket/my-ticket/16884 1 33093 0 0 /sla/getSLAperCategory/42 77 16016 0 0 /ticket/ticketPicked/16225 9 130 0 0 /ticket/close-ticket/16973 1 52 0 0 /ticket/my-ticket/15371 1 31608 0 0 /ticket/my-assigned-tickets/16125 3 104290 0 0 /ticket/checkTicketElapsedTime/15442 1 381 0 0 /ticket/my-assigned-tickets/17660 3 104166 0 0 /ticket/my-ticket/15328 1 33081 0 0 /ticket/checkTicketElapsedTime/15733 1 319 0 0 /ticket/fetch-messages/17497 42 858 0 0 /ticket/close-ticket/15480 1 52 0 0 /ticket/ticketPicked/16873 5389 64695 0 0 /ticket/ticketPicked/17186 12 150 0 0 /ticket/update/17676 1 58 0 0 /ticket/close-ticket/16184 1 52 0 0 /ticket/checkTicketElapsedTime/17631 1 323 0 0 /ticket/ticketPicked/16148 7 108 0 0 /ticket/ticketClosed/16704 9 96 0 0 /ticket/my-ticket/16489 1 33112 0 0 /ticket/checkTicketElapsedTime/16155 1 319 0 0 /ticket/my-assigned-tickets/15636 3 104049 0 0 /ticket/my-assigned-tickets/16786 2 69456 0 0 /ticket/my-ticket/15494 1 33059 0 0 /ticket/fetch-messages/16499 31 660 0 0 /ticket/checkTicketElapsedTime/16723 2 682 0 0 /ticket/ticketPicked/16362 8 90 0 0 /ticket/fetch-messages/16494 39898 917654 0 0 /ticket/my-ticket/17443 1 31628 0 0 /ticket/close-ticket/15720 1 52 0 0 /ticket/checkTicketElapsedTime/16211 1 318 0 0 /ticket/ticketClosed/17042 3 24 0 0 /ticket/my-ticket/17113 1 33096 0 0 /ticket/close-ticket/16370 1 52 0 0 /ticket/fetch-messages/15688 685 117633 0 0 /ticket/my-assigned-tickets/16763 4 138794 0 0 /ticket/my-ticket/16908 1 33089 0 0 /ticket/my-ticket/16825 1 33094 0 0 /ticket/my-ticket/17387 1 33096 0 0 /ticket/close-ticket/16819 1 52 0 0 /ticket/fetch-messages/15879 32 682 0 0 /ticket/fetch-messages/15312 92 2275 0 0 /ticket/ticketClosed/16064 21436 257220 0 0 /ticket/fetch-messages/17200 47 1014 0 0 /ticket/fetch-messages/17116 110955 2441010 1 2 /ticket/checkTicketElapsedTime/15688 2 778 0 0 /ticket/ticketPicked/14153 62 744 0 0 /ticket/ticketPicked/16432 1980 23766 0 0 /ticket/fetch-messages/15830 100961 2221142 1 0 /ticket/checkTicketElapsedTime/16997 2 654 0 0 /ticket/fetch-messages/17670 10014 250350 0 0 /ticket/checkTicketElapsedTime/17698 1 326 0 0 /ticket/checkTicketElapsedTime/16531 1 389 0 0 /ticket/checkTicketElapsedTime/15434 1 318 0 0 /ticket/ticketPicked/15947 24 306 0 0 /ticket/ticketPicked/16692 1490 17898 0 0 /ticket/checkTicketElapsedTime/16562 1 334 0 0 /reports/get/getAssignedTicketSummary 45 990533 0 3 /ticket/close-ticket/16325 1 52 0 0 /ticket/my-assigned-tickets/15708 3 104235 0 0 /ticket/fetch-messages/16583 1297 28468 0 0 /ticket/fetch-messages/16084 19238 484418 0 0 /ticket/close-ticket/15579 1 52 0 0 /ticket/ticketClosed/16433 4 48 0 0 /ticket/ticketClosed/17639 3 36 0 0 /ticket/ticketPicked/15631 9 102 0 0 /ticket/close-ticket/17059 1 52 0 0 /ticket/ticketClosed/17636 6 72 0 0 /ticket/ticketPicked/16029 6 83 0 0 /ticket/checkTicketElapsedTime/17421 1 326 0 0 /ticket/my-assigned-tickets/17646 3 104276 0 0 /ticket/close-ticket/17039 1 52 0 0 /ticket/ticketPicked/15830 101747 1220982 0 1 /ticket/update/17280 1 58 0 0 /ticket/close-ticket/16210 1 52 0 0 /ticket/close-ticket/17088 1 52 0 0 /ticket/fetch-messages/17329 178 3916 0 0 /reports/departmentTicketSummaryReport 11 43680 0 0 /ticket/ticketPicked/14196 5 69 0 0 /ticket/my-assigned-tickets/15534 2 69380 0 0 /ticket/my-ticket/16478 2 66519 0 0 /ticket/my-ticket/16547 1 33111 0 0 /ticket/checkTicketElapsedTime/16370 1 378 0 0 /ticket/fetch-messages/16088 71 1630 0 0 /ticket/ticketClosed/15235 4 48 0 0 /ticket/my-ticket/16421 1 31617 0 0 /ticket/checkTicketElapsedTime/17678 1 377 0 0 /ticket/ticketClosed/16520 688 8256 0 0 /ticket/my-ticket/16602 1 33061 0 0 /ticket/checkTicketElapsedTime/17542 1 342 0 0 /ticket/ticketClosed/17032 6 72 0 0 /ticket/close-ticket/17506 1 52 0 0 /ticket/close-ticket/17085 1 52 0 0 /ticket/fetch-messages/17044 23 462 0 0 /ticket/ticketClosed/15277 4 48 0 0 /ticket/ticketPicked/15345 1039 12480 0 0 /ticket/fetch-messages/15457 9 198 0 0 /ticket/ticketPicked/15685 3 54 0 0 /ticket/my-ticket/17144 1 31606 0 0 /ticket/my-ticket/17161 1 33059 0 0 /ticket/update/17346 1 58 0 0 /ticket/ticketClosed/17624 49 576 0 0 /ticket/ticketPicked/15369 38 467 0 0 /ticket/my-ticket/16738 1 31635 0 0 /ticket/my-assigned-tickets/16382 2 69453 0 0 /ticket/close-ticket/17439 1 52 0 0 /ticket/my-ticket/17414 1 33102 0 0 /ticket/ticketClosed/17113 9 96 0 0 /ticket/my-assigned-tickets/16159 2 69380 0 0 /ticket/my-assigned-tickets/14723 2 69344 0 0 /ticket/ticketPicked/16019 16 207 0 0 /ticket/checkTicketElapsedTime/15951 1 314 0 0 /ticket/fetch-messages/16066 27871 613140 0 0 /ticket/close-ticket/17345 1 52 0 0 /ticket/fetch-messages/16244 30 572 0 0 /ticket/ticketPicked/14551 6 88 0 0 /ticket/ticketClosed/16743 7 119 0 0 /ticket/ticketClosed/15718 4 48 0 0 /ticket/ticketClosed/16119 107 1272 0 0 /ticket/my-ticket/15193 1 33110 0 0 /ticket/ticketClosed/17292 1 12 0 0 /ticket/ticketPicked/15609 4 66 0 0 /ticket/fetch-messages/15739 272 5874 0 0 /ticket/my-assigned-tickets/16411 5 174463 0 0 /ticket/close-ticket/16151 1 52 0 0 /ticket/ticketPicked/15820 57 681 0 0 /ticket/fetch-messages/15177 28 616 0 0 /ticket/close-ticket/17066 1 52 0 0 /ticket/my-ticket/15234 1 33071 0 0 /ticket/my-ticket/16027 1 31620 0 0 /ticket/fetch-messages/15214 118 2574 0 0 /ticket/checkTicketElapsedTime/14547 1 327 0 0 /ticket/my-assigned-tickets/16546 3 104140 0 0 /ticket/fetch-messages/16420 170 3718 0 0 /ticket/my-ticket/15553 1 33075 0 0 /ticket/checkTicketElapsedTime/17640 1 324 0 0 /ticket/fetch-messages/16798 438 76113 0 0 /ticket/fetch-messages/16172 2240 49280 0 0 /ticket/close-ticket/15970 1 52 0 0 /ticket/close-ticket/17016 1 52 0 0 /ticket/ticketClosed/16339 68137 817644 1 1 /ticket/my-assigned-tickets/16594 3 104188 0 0 /ticket/ticketPicked/17730 251 3036 0 0 /ticket/checkTicketElapsedTime/17264 1 311 0 0 /ticket/my-assigned-tickets/16370 3 104151 0 0 /ticket/my-assigned-tickets/17352 6 211405 0 0 /user/452 1 38 0 0 /ticket/ticketClosed/17082 2 24 0 0 /ticket/ticketClosed/17498 339 4097 0 0 /ticket/close-ticket/16538 1 52 0 0 /ticket/fetch-messages/15399 29 594 0 0 /ticket/ticketClosed/15253 2 24 0 0 /ticket/close-ticket/16645 1 52 0 0 /ticket/my-assigned-tickets/17527 3 104363 0 0 /ticket/my-assigned-tickets/17239 3 104177 0 0 /ticket/my-ticket/15359 1 33072 0 0 /ticket/ticketPicked/17035 76 909 0 0 /category/childCategory/null 16 1024 0 0 /ticket/close-ticket/17394 1 52 0 0 /users-list/19748 1 40606 0 0 /user/1198 1 38 0 0 /ticket/ticketPicked/15610 4 66 0 0 /ticket/checkTicketElapsedTime/15391 1 318 0 0 /ticket/fetch-messages/16291 36 792 0 0 /ticket/close-ticket/16297 1 52 0 0 /ticket/close-ticket/15930 1 52 0 0 /ticket/ticketPicked/17516 12 142 0 0 /ticket/ticketPicked/17075 624 7488 0 0 /ticket/my-assigned-tickets/16132 3 104114 0 0 /ticket/my-assigned-tickets/15775 3 104168 0 0 /ticket/my-ticket/16170 1 33080 0 0 /ticket/my-assigned-tickets/17364 3 104288 0 0 /ticket/ticketPicked/16158 168 2052 0 0 /ticket/fetch-messages/16655 2385 54855 0 0 /ticket/ticketClosed/15605 1 12 0 0 /ticket/checkTicketElapsedTime/15452 1 387 0 0 /ticket/checkTicketElapsedTime/17639 1 324 0 0 /ticket/ticketPicked/15912 7 69 0 0 /ticket/close-ticket/15190 1 52 0 0 /ticket/checkTicketElapsedTime/15327 1 378 0 0 /roles/assignment/7101 3 143099 0 0 /ticket/ticketClosed/16489 3 36 0 0 /ticket/ticketPicked/16500 8 108 0 0 /ticket/my-assigned-tickets/16725 3 104338 0 0 /ticket/ticketClosed/17669 5 48 0 0 /ticket/fetch-messages/16353 53 1144 0 0 /ticket/update/17087 1 58 0 0 /ticket/checkTicketElapsedTime/15611 1 345 0 0 /ticket/fetch-messages/17559 207 4510 0 0 /ticket/fetch-messages/16626 160 3498 0 0 /ticket/my-ticket/17086 1 31638 0 0 /ticket/ticketClosed/16528 2 46 0 0 /user/1507 4 152 0 0 /ticket/checkTicketElapsedTime/16175 1 379 0 0 /ticket/ticketPicked/15833 26 330 0 0 /ticket/checkTicketElapsedTime/16514 1 324 0 0 /ticket/ticketPicked/16188 12 154 0 0 /ticket/ticketPicked/16977 23 270 0 0 /ticket/my-ticket/16632 1 33064 0 0 /ticket/my-ticket/16684 1 33191 0 0 /ticket/checkTicketElapsedTime/17714 2 811 0 0 /ticket/fetch-messages/15808 1236 27028 0 0 /ticket/my-assigned-tickets/15277 3 104252 0 0 /ticket/ticketPicked/16334 3 45 0 0 /ticket/checkTicketElapsedTime/17170 1 336 0 0 /ticket/checkTicketElapsedTime/16561 1 335 0 0 /ticket/my-ticket/15442 1 33077 0 0 /ticket/ticketPicked/17635 29 366 0 0 /ticket/checkTicketElapsedTime/15286 2 676 0 0 /ticket/fetch-messages/15367 14019 308452 0 1 /ticket/close-ticket/16471 1 52 0 0 /ticket/ticketClosed/17653 3 24 0 0 /ticket/ticketPicked/15672 1489 17886 0 0 /ticket/my-assigned-tickets/17180 3 104213 0 0 /ticket/ticketPicked/15216 3519 42255 0 0 /ticket/ticketClosed/17625 483 5841 0 0 /ticket/my-ticket/16938 2 63366 0 0 /users/getUserAbility/19734 2 3663 0 0 /ticket/my-assigned-tickets/17460 3 104158 0 0 /ticket/my-assigned-tickets/16643 2 69332 0 0 /ticket/checkTicketElapsedTime/16622 2 674 0 0 /ticket/fetch-messages/15244 3517 87925 0 0 /ticket/close-ticket/17231 1 52 0 0 /ticket/ticketClosed/17365 43 516 0 0 /ticket/fetch-messages/15484 3673 147298 0 0 /ticket/checkTicketElapsedTime/16346 1 330 0 0 /ticket/ticketPicked/15864 8 96 0 0 /ticket/fetch-messages/15189 32041 704836 0 0 /ticket/ticketClosed/15678 32 384 0 0 /ticket/ticketPicked/15848 12 144 0 0 /ticket/fetch-messages/15392 94 2068 0 0 /ticket/checkTicketElapsedTime/15478 1 325 0 0 /ticket/close-ticket/15786 1 52 0 0 /ticket/my-ticket/17015 1 33092 0 0 /ticket/close-ticket/17093 1 52 0 0 /ticket/fetch-messages/16800 6565 174141 0 0 /ticket/close-ticket/15258 1 52 0 0 /ticket/close-ticket/16821 1 52 0 0 /ticket/my-ticket/15897 1 33087 0 0 /ticket/my-assigned-tickets/16233 3 104325 0 0 /ticket/fetch-messages/17623 625 261997 0 0 /ticket/ticketClosed/15752 77 912 0 0 /ticket/close-ticket/16700 1 52 0 0 /ticket/fetch-messages/17703 28 650 0 0 /ticket/checkTicketElapsedTime/15458 1 324 0 0 /ticket/checkTicketElapsedTime/16835 1 378 0 0 /ticket/my-assigned-tickets/16676 3 104221 0 0 /ticket/close-ticket/16669 1 52 0 0 /ticket/my-assigned-tickets/17141 2 69411 0 0 /ticket/checkTicketElapsedTime/16663 1 330 0 0 /ticket/fetch-messages/15397 32 682 0 0 /ticket/update/15779 1 58 0 0 /ticket/ticketClosed/17667 3 36 0 0 /ticket/ticketPicked/16304 9656 115896 0 0 /ticket/close-ticket/16154 1 52 0 0 /ticket/my-assigned-tickets/17293 2 69316 0 0 /ticket/close-ticket/16864 1 52 0 0 /ticket/close-ticket/15248 1 52 0 0 /ticket/close-ticket/16097 1 52 0 0 /ticket/my-ticket/16565 1 33064 0 0 /ticket/ticketPicked/16649 85 1029 0 0 /ticket/close-ticket/15198 1 52 0 0 /ticket/my-assigned-tickets/15228 3 104148 0 0 /ticket/ticketPicked/15807 110 1304 0 0 /ticket/my-ticket/16326 1 33112 0 0 /ticket/ticketClosed/17674 4047 48564 0 0 /ticket/close-ticket/17302 1 52 0 0 /ticket/my-ticket/17619 1 33086 0 0 /ticket/checkTicketElapsedTime/17425 1 327 0 0 /ticket/close-ticket/15796 1 52 0 0 /ticket/fetch-messages/16749 1713 555563 0 0 /ticket/fetch-messages/17523 42 880 0 0 /ticket/ticketPicked/16891 2095 25140 0 0 /ticket/my-assigned-tickets/16981 3 104178 0 0 /ticket/ticketClosed/16242 19 216 0 0 /ticket/my-ticket/16708 1 33075 0 0 /ticket/my-ticket/15460 1 31607 0 0 /ticket/ticketPicked/16222 9 120 0 0 /ticket/my-assigned-tickets/17177 3 104321 0 0 /ticket/ticketPicked/17497 8 90 0 0 /ticket/ticketPicked/16445 11 138 0 0 /ticket/checkTicketElapsedTime/15433 1 377 0 0 /ticket/checkTicketElapsedTime/16362 1 327 0 0 /ticket/my-ticket/17192 1 33060 0 0 /ticket/update/16640 1 58 0 0 /user/4582 4 152 0 0 /ticket/close-ticket/17373 1 52 0 0 /user/59 256 7395 0 1 /ticket/ticketClosed/15458 1 12 0 0 /ticket/fetch-messages/14645 22 484 0 0 /ticket/ticketClosed/16001 3 36 0 0 /ticket/my-assigned-tickets/16135 2 69450 0 0 /ticket/fetch-messages/16261 1434 62480 0 0 /ticket/my-ticket/16058 1 33083 0 0 /ticket/ticketPicked/16761 8317 99822 0 0 /ticket/ticketClosed/17013 889 10644 0 0 /ticket/ticketPicked/15660 160 1931 0 0 /ticket/ticketPicked/17390 6 70 0 0 /ticket/my-ticket/15204 1 33114 0 0 /sla/getSLAperCategory/110 22 4818 0 0 /ticket/my-ticket/16249 1 31613 0 0 /ticket/close-ticket/16824 1 52 0 0 /ticket/fetch-messages/17111 255 5313 0 0 /ticket/my-ticket/17283 1 33081 0 0 /ticket/my-assigned-tickets/15482 2 69392 0 0 /ticket/checkTicketElapsedTime/15464 1 320 0 0 /ticket/my-ticket/17600 1 31615 0 0 /ticket/close-ticket/17362 1 52 0 0 /ticket/ticketClosed/17475 3 36 0 0 /ticket/my-ticket/15688 5 166818 0 0 /ticket/transfer-ticket/16641 1 21 0 0 /ticket/ticketClosed/16568 8 96 0 0 /ticket/ticketClosed/16423 5 99 0 0 /ticket/my-ticket/17123 3 99447 0 0 /ticket/ticketPicked/15344 5 78 0 0 /ticket/ticketClosed/17465 1910 22920 0 0 /ticket/fetch-messages/15414 263 6028 0 0 /ticket/my-ticket/16815 1 33079 0 0 /ticket/close-ticket/15797 1 52 0 0 /ticket/close-ticket/16323 1 52 0 0 /ticket/my-assigned-tickets/15187 2 69426 0 0 /ticket/my-assigned-tickets/16520 2 69349 0 0 /ticket/fetch-messages/15800 198 4334 0 0 /ticket/fetch-messages/15596 9 198 0 0 /ticket/my-assigned-tickets/15763 3 104209 0 0 /ticket/ticketClosed/15359 2 24 0 0 /ticket/close-ticket/17187 1 52 0 0 /ticket/my-assigned-tickets/17510 3 104288 0 0 /ticket/my-ticket/15536 1 33109 0 0 /ticket/checkTicketElapsedTime/16038 1 336 0 0 /ticket/checkTicketElapsedTime/16619 2 674 0 0 /ticket/ticketPicked/17452 9 128 0 0 /ticket/ticketPicked/15661 12 192 0 0 /ticket/close-ticket/16868 1 52 0 0 /ticket/my-assigned-tickets/15551 3 104372 0 0 /ticket/ticketClosed/16087 13 156 0 0 /ticket/my-assigned-tickets/16108 3 104167 0 0 /ticket/ticketPicked/17613 11893 142713 0 0 /ticket/checkTicketElapsedTime/15723 2 778 0 0 /ticket/my-ticket/15934 1 33106 0 0 /ticket/checkTicketElapsedTime/17214 1 381 0 0 /ticket/fetch-messages/16483 928 20416 0 0 /ticket/my-assigned-tickets/17010 3 104112 0 0 /ticket/my-ticket/15982 1 33083 0 0 /ticket/checkTicketElapsedTime/17310 2 693 0 0 /ticket/ticketClosed/16971 3 24 0 0 /ticket/ticketClosed/16343 2 24 0 0 /ticket/my-assigned-tickets/17149 2 69486 0 0 /ticket/ticketPicked/15471 13 148 0 0 /ticket/checkTicketElapsedTime/15775 1 326 0 0 /ticket/checkTicketElapsedTime/16548 2 688 0 0 /ticket/checkTicketElapsedTime/15632 1 326 0 0 /ticket/my-assigned-tickets/15372 3 104255 0 0 /ticket/fetch-messages/17090 108 2376 0 0 /ticket/fetch-messages/16692 6486 149136 0 0 /ticket/checkTicketElapsedTime/15193 1 346 0 0 /ticket/ticketClosed/16015 3 36 0 0 /ticket/ticketClosed/16886 3 24 0 0 /ticket/ticketClosed/16194 5301 63600 0 0 /ticket/checkTicketElapsedTime/16351 1 318 0 0 /ticket/my-ticket/16141 1 31617 0 0 /ticket/my-ticket/16164 1 33088 0 0 /ticket/my-assigned-tickets/17503 3 104193 0 0 /ticket/my-ticket/15679 2 66158 0 0 /ticket/close-ticket/15693 1 52 0 0 /ticket/ticketPicked/16934 9 130 0 0 /ticket/ticketPicked/16277 31 366 0 0 /ticket/my-ticket/16411 4 133167 0 0 /ticket/my-ticket/17172 1 33120 0 0 /ticket/close-ticket/15212 1 52 0 0 /ticket/update/16249 1 58 0 0 /ticket/fetch-messages/15921 966 24150 0 0 /ticket/ticketPicked/15428 8 107 0 0 /ticket/my-ticket/16886 1 33073 0 0 /ticket/fetch-messages/17517 364 17998 0 0 /ticket/my-ticket/17424 1 33082 0 0 /user/2184 1 38 0 0 /ticket/ticketPicked/16238 8 114 0 0 /ticket/my-ticket/17567 1 33134 0 0 /ticket/my-assigned-tickets/16579 3 104224 0 0 /ticket/close-ticket/16045 1 52 0 0 /ticket/close-ticket/16590 1 52 0 0 /ticket/checkTicketElapsedTime/15288 1 399 0 0 /ticket/ticketClosed/15808 8 123 0 0 /ticket/fetch-messages/17615 3110 173667 0 0 /ticket/checkTicketElapsedTime/17670 1 344 0 0 /ticket/ticketPicked/16224 1050 12612 0 0 /ticket/ticketClosed/16189 3 36 0 0 /ticket/ticketClosed/16504 2 12 0 0 /ticket/close-ticket/17731 1 52 0 0 /ticket/update/16773 1 58 0 0 /ticket/department/tickets 4302 168407132 6 0 /ticket/ticketClosed/15410 7 72 0 0 /ticket/my-ticket/16017 1 33103 0 0 /ticket/checkTicketElapsedTime/16659 1 321 0 0 /ticket/close-ticket/15309 1 52 0 0 /ticket/my-assigned-tickets/15533 3 104292 0 0 /ticket/ticketClosed/16393 1671 20093 0 0 /ticket/ticketClosed/17391 3 36 0 0 /ticket/ticketClosed/16836 1 12 0 0 /ticket/close-ticket/15633 1 52 0 0 /ticket/fetch-messages/16313 3441 75680 1 1 /ticket/fetch-messages/15833 37 792 0 0 /ticket/ticketClosed/16466 6 97 0 0 /ticket/ticketClosed/17386 926 11134 0 0 /ticket/my-ticket/15877 1 33053 0 0 /ticket/my-assigned-tickets/15310 2 69674 0 0 /ticket/ticketPicked/17603 6 90 0 0 /ticket/ticketClosed/17694 205 2460 0 0 /ticket/ticketPicked/17010 7 94 0 0 /ticket/ticketPicked/16451 9 102 0 0 /ticket/fetch-messages/15139 53 14508 0 0 /ticket/checkTicketElapsedTime/16063 1 390 0 0 /ticket/ticketPicked/16325 8225 98697 0 0 /ticket/fetch-messages/16152 6651 152950 0 0 /ticket/checkTicketElapsedTime/17069 1 392 0 0 /ticket/fetch-messages/15186 5646 124212 0 0 /ticket/close-ticket/16601 1 52 0 0 /ticket/my-ticket/16208 1 33069 0 0 /ticket/ticketPicked/16962 153 1872 0 0 /ticket/checkTicketElapsedTime/17190 2 771 0 0 /ticket/close-ticket/16715 1 52 0 0 /ticket/my-assigned-tickets/17176 3 104321 0 0 /ticket/close-ticket/15253 1 52 0 0 /ticket/close-ticket/15539 1 52 0 0 /ticket/my-assigned-tickets/15848 3 104188 0 0 /ticket/checkTicketElapsedTime/17051 1 324 0 0 /ticket/my-ticket/16463 1 31821 0 0 /ticket/my-ticket/16749 4 133308 0 0 /ticket/ticketPicked/15333 6 81 0 0 /ticket/my-ticket/15704 1 33133 0 0 /roles/assignment/19731 2 95371 0 0 /ticket/ticketClosed/16701 44 528 0 0 /ticket/ticketClosed/17172 2 24 0 0 /ticket/close-ticket/16774 1 52 0 0 /ticket/ticketClosed/15390 31 372 0 0 /ticket/ticketPicked/16608 314 3780 0 0 /ticket/checkTicketElapsedTime/16880 1 336 0 0 /ticket/checkTicketElapsedTime/15044 2 762 0 0 /ticket/fetch-messages/16011 6426 141350 0 1 /user/1010 1 38 0 0 /ticket/fetch-messages/16182 88 1914 0 0 /ticket/my-ticket/16385 1 33068 0 0 /ticket/ticketPicked/15209 13 174 0 0 /ticket/ticketPicked/17424 15 191 0 0 /ticket/my-ticket/17269 1 31581 0 0 /ticket/fetch-messages/16572 56 1188 0 0 /ticket/checkTicketElapsedTime/15972 1 380 0 0 /ticket/ticketClosed/15826 15 259 0 0 /ticket/ticketClosed/15906 4 36 0 0 /ticket/ticketPicked/15589 11 138 0 0 /ticket/ticketClosed/16747 4498 54005 0 0 /ticket/my-ticket/15904 1 33084 0 0 /ticket/my-assigned-tickets/16122 2 69322 0 0 /ticket/my-ticket/16949 1 33110 0 0 /ticket/ticketClosed/17260 6011 72132 0 0 /ticket/checkTicketElapsedTime/16503 2 703 0 0 /ticket/fetch-messages/16688 5015 110220 0 0 /ticket/ticketPicked/17364 8 102 0 0 /ticket/ticketPicked/17540 719 8628 0 0 /ticket/close-ticket/16292 1 52 0 0 /ticket/checkTicketElapsedTime/16518 1 324 0 0 /ticket/close-ticket/16867 1 52 0 0 /ticket/fetch-messages/15864 28 625 0 0 /ticket/fetch-messages/15667 2233 536847 0 0 /ticket/ticketClosed/15370 63 744 0 0 /ticket/my-assigned-tickets/16083 3 104371 0 0 /ticket/ticketClosed/17487 3 24 0 0 /ticket/fetch-messages/16098 30 725 0 0 /ticket/close-ticket/17107 1 52 0 0 /sla/getSLAperCategory/265 7 1554 0 0 /ticket/ticketClosed/15202 3472 41652 0 0 /ticket/close-ticket/15858 1 52 0 0 /ticket/fetch-messages/15249 40 814 0 0 /users-list/19755 1 40692 0 0 /ticket/ticketPicked/15459 2 33 0 0 /ticket/my-ticket/16498 2 66661 0 0 /sla/getSLAperCategory/224 9 1971 0 0 /ticket/update/17689 1 58 0 0 /ticket/ticketPicked/17573 6 71 0 0 /ticket/fetch-messages/16411 19636 1295177 3 4 /ticket/close-ticket/17078 1 52 0 0 /ticket/ticketPicked/17410 11 138 0 0 /ticket/my-assigned-tickets/15899 2 69652 0 0 /ticket/checkTicketElapsedTime/16400 1 324 0 0 /ticket/ticketClosed/16910 3 36 0 0 /ticket/close-ticket/17276 1 52 0 0 /ticket/my-ticket/17630 2 66156 0 0 /ticket/my-assigned-tickets/16554 3 104281 0 0 /ticket/checkTicketElapsedTime/16245 1 336 0 0 /ticket/ticketPicked/17008 8 114 0 0 /ticket/my-assigned-tickets/16901 5 174168 0 0 /ticket/close-ticket/16318 1 52 0 0 /ticket/fetch-messages/17249 3308 382354 0 0 /ticket/ticketPicked/16485 21 270 0 0 /ticket/fetch-messages/17365 200 4400 0 0 /ticket/my-ticket/17545 2 66100 0 0 /ticket/fetch-messages/16351 58 1188 0 0 /ticket/ticketClosed/15371 569 6828 0 0 /ticket/close-ticket/15148 1 52 0 0 /ticket/ticketPicked/17441 8 106 0 0 /ticket/fetch-messages/17363 66 1452 0 0 /ticket/ticketPicked/17195 14 192 0 0 /ticket/ticketPicked/16556 2625 31518 0 0 /ticket/ticketClosed/17111 3 36 0 0 /ticket/checkTicketElapsedTime/16636 1 321 0 0 /ticket/ticketPicked/16846 7 106 0 0 /ticket/ticketPicked/16167 9 102 0 0 /ticket/my-assigned-tickets/15856 3 104164 0 0 /ticket/ticketPicked/17502 20 258 0 0 /ticket/checkTicketElapsedTime/15668 2 775 0 0 /ticket/fetch-messages/15546 60 1276 0 0 /ticket/fetch-messages/15807 376 25235 0 0 /ticket/ticketPicked/15156 6 72 0 0 /ticket/close-ticket/15321 1 52 0 0 /ticket/my-ticket/16550 1 31676 0 0 /ticket/ticketPicked/15443 4795 57558 1 0 /ticket/ticketPicked/16307 9 117 0 0 /users-list/19359 7 279456 0 0 /ticket/close-ticket/17397 1 52 0 0 /ticket/ticketClosed/17083 3 24 0 0 /ticket/fetch-messages/16299 2075 45650 0 0 /ticket/my-ticket/17025 1 33168 0 0 /ticket/ticketClosed/17683 2 24 0 0 /ticket/fetch-messages/17445 208 22070 0 0 /ticket/close-ticket/15864 1 52 0 0 /ticket/my-ticket/16238 1 33071 0 0 /ticket/close-ticket/15951 1 52 0 0 /ticket/ticketClosed/17006 2 24 0 0 /ticket/update/15684 1 58 0 0 /ticket/my-assigned-tickets/16644 3 104232 0 0 /ticket/close-ticket/15719 1 52 0 0 /ticket/ticketPicked/15591 34 406 0 0 /ticket/ticketPicked/15441 8 114 0 0 /ticket/ticketClosed/15894 5 120 0 0 /ticket/ticketPicked/16276 987 11835 0 0 /ticket/ticketClosed/16958 5 48 0 0 /ticket/fetch-messages/17163 6 132 0 0 /ticket/fetch-messages/17675 59 1276 0 0 /ticket/ticketClosed/16508 3 36 0 0 /ticket/my-ticket/16316 1 31683 0 0 /ticket/ticketClosed/15268 3 36 0 0 /ticket/fetch-messages/17127 728 16009 0 0 /ticket/close-ticket/16520 1 52 0 0 /ticket/update/16834 1 58 0 0 /ticket/close-ticket/15738 1 52 0 0 /ticket/ticketClosed/16158 1240 14880 0 0 /ticket/my-ticket/16190 1 33231 0 0 /ticket/ticketPicked/16373 8 114 0 0 /ticket/close-ticket/15145 1 52 0 0 /ticket/my-assigned-tickets/15361 3 104207 0 0 /ticket/my-ticket/15782 3 99672 0 0 /ticket/my-ticket/17629 1 33084 0 0 /ticket/ticketPicked/15238 1007 12108 0 0 /ticket/fetch-messages/16049 4338 108425 0 0 /ticket/my-ticket/15734 1 33113 0 0 /user/405 2 76 0 0 /ticket/ticketClosed/16483 1 34 0 0 /ticket/my-assigned-tickets/15263 2 69496 0 0 /ticket/my-ticket/15851 1 33090 0 0 /ticket/ticketPicked/15427 8 102 0 0 /ticket/ticketClosed/16711 796 9710 0 0 /ticket/close-ticket/15323 1 52 0 0 /ticket/ticketClosed/16231 29 336 0 0 /ticket/close-ticket/15944 1 52 0 0 /ticket/ticketClosed/16070 4 70 0 0 /ticket/my-ticket/17681 1 33071 0 0 /ticket/ticketPicked/17034 10 147 0 0 /ticket/ticketPicked/16392 164 1977 0 0 /ticket/close-ticket/17008 1 52 0 0 /ticket/ticketClosed/17138 4 48 0 0 /ticket/ticketClosed/16308 84 996 0 0 /ticket/ticketPicked/15822 18 234 0 0 /ticket/close-ticket/17380 1 52 0 0 /ticket/close-ticket/16883 1 52 0 0 /ticket/ticketPicked/17059 1995 23950 0 0 /ticket/ticketPicked/17664 9 100 0 0 /ticket/checkTicketElapsedTime/17040 1 319 0 0 /ticket/ticketClosed/15330 2 24 0 0 /ticket/update/17293 1 58 0 0 /ticket/checkTicketElapsedTime/15870 1 326 0 0 /ticket/checkTicketElapsedTime/17350 1 372 0 0 /ticket/ticketPicked/16113 203 2463 0 0 /ticket/my-ticket/15455 1 33072 0 0 /users-list/19729 2 80162 0 0 /sla/getSLAperCategory/159 3 633 0 0 /ticket/fetch-messages/15337 20 440 0 0 /ticket/ticketClosed/17085 1 12 0 0 /ticket/ticketPicked/17241 140 1698 0 0 /ticket/ticketClosed/17181 7321 87874 0 0 /ticket/ticketPicked/17312 341 4077 0 0 /ticket/checkTicketElapsedTime/16097 1 332 0 0 /ticket/checkTicketElapsedTime/17608 1 321 0 0 /ticket/ticketClosed/15762 2 24 0 0 /ticket/my-assigned-tickets/15593 3 104248 0 0 /ticket/close-ticket/15586 1 52 0 0 /ticket/ticketClosed/15621 3 36 0 0 /ticket/my-ticket/17433 1 33122 0 0 /ticket/close-ticket/17210 1 52 0 0 /user/11 303 10855 0 0 /ticket/fetch-messages/16663 1004 22066 0 0 /ticket/close-ticket/15499 1 52 0 0 /ticket/fetch-messages/16487 82 1738 0 0 /ticket/fetch-messages/16270 981 21560 0 0 /ticket/my-ticket/16710 1 33056 0 0 /ticket/ticketClosed/15919 30709 368496 0 0 /ticket/checkTicketElapsedTime/15927 2 674 0 0 /ticket/close-ticket/15492 1 52 0 0 /ticket/fetch-messages/15377 1413 35325 0 0 /ticket/my-assigned-tickets/15695 3 104144 0 0 /ticket/checkTicketElapsedTime/15788 1 335 0 0 /user/67 12 348 0 0 /ticket/my-ticket/15621 1 33080 0 0 /ticket/ticketPicked/16723 76 912 0 0 /ticket/my-ticket/15678 1 33082 0 0 /ticket/checkTicketElapsedTime/17508 3 1076 0 0 /ticket/ticketClosed/16129 7653 91877 0 0 /ticket/my-ticket/15213 1 33104 0 0 /ticket/checkTicketElapsedTime/16609 2 697 0 0 /ticket/my-assigned-tickets/16313 2 69436 0 0 /ticket/my-assigned-tickets/16840 3 104175 0 0 /ticket/checkTicketElapsedTime/13481 1 320 0 0 /ticket/close-ticket/17073 1 52 0 0 /ticket/ticketClosed/15877 2 24 0 0 /ticket/checkTicketElapsedTime/16472 1 330 0 0 /ticket/fetch-messages/15901 4675 102828 0 0 /ticket/my-assigned-tickets/16590 3 104171 0 0 /ticket/ticketClosed/17319 3 24 0 0 /ticket/close-ticket/16673 1 52 0 0 /ticket/my-ticket/15972 1 33094 0 0 /ticket/close-ticket/16553 1 52 0 0 /ticket/ticketClosed/17462 30 360 0 0 /ticket/fetch-messages/15694 43 902 0 0 /ticket/checkTicketElapsedTime/16272 2 686 0 0 /ticket/ticketClosed/16792 206 2497 0 0 /ticket/fetch-messages/16384 82 1804 0 0 /ticket/ticketPicked/17174 5 66 0 0 /ticket/close-ticket/16759 1 52 0 0 /ticket/my-assigned-tickets/17136 1 34804 0 0 /ticket/my-ticket/17722 1 33215 0 0 /ticket/my-ticket/16694 2 66286 0 0 /ticket/checkTicketElapsedTime/16879 1 375 0 0 /ticket/my-ticket/16537 1 33104 0 0 /ticket/ticketClosed/16261 981 11801 0 0 /ticket/my-ticket/15689 4 133032 0 0 /ticket/close-ticket/16912 1 52 0 0 /ticket/ticketClosed/17008 2 24 0 0 /ticket/fetch-messages/16852 376 76029 0 0 /ticket/fetch-messages/16428 10 189 0 0 /ticket/fetch-messages/17250 2106 46656 0 0 /ticket/close-ticket/16552 1 52 0 0 /ticket/ticketClosed/15830 101754 1221048 0 1 /ticket/ticketPicked/15753 64 795 0 0 /ticket/my-ticket/17096 1 33085 0 0 /ticket/my-assigned-tickets/16340 5 173745 0 0 /ticket/my-assigned-tickets/16826 3 104381 0 0 /ticket/fetch-messages/16705 6862 164688 0 0 /ticket/fetch-messages/17081 280 6116 0 0 /ticket/ticketClosed/17164 122 1452 0 0 /ticket/ticketPicked/13108 1 21 0 0 /ticket/checkTicketElapsedTime/16627 1 388 0 0 /ticket/fetch-messages/17439 8891 195722 0 0 /ticket/checkTicketElapsedTime/16914 1 317 0 0 /ticket/checkTicketElapsedTime/17534 1 326 0 0 /ticket/my-ticket/17182 1 33096 0 0 /ticket/checkTicketElapsedTime/15736 2 780 0 0 /ticket/my-ticket/16876 2 66228 0 0 /ticket/ticketClosed/15773 2 12 0 0 /ticket/my-ticket/16748 1 31631 0 0 /ticket/checkTicketElapsedTime/16081 1 392 0 0 /ticket/ticketClosed/15455 2 12 0 0 /ticket/close-ticket/15435 1 52 0 0 /ticket/my-ticket/17134 1 33097 0 0 /ticket/ticketPicked/17222 160 1904 0 0 /ticket/fetch-messages/13631 15 308 0 0 /ticket/my-ticket/17657 1 33075 0 0 /ticket/close-ticket/15522 1 52 0 0 /ticket/close-ticket/16775 1 52 0 0 /ticket/my-ticket/17293 1 31594 0 0 /ticket/ticketClosed/17248 8 96 0 0 /users-list/2761 1 39790 0 0 /ticket/my-assigned-tickets/17633 2 69612 0 0 /ticket/update/16229 1 58 0 0 /ticket/update/17059 1 58 0 0 /ticket/checkTicketElapsedTime/17676 2 682 0 0 /ticket/checkTicketElapsedTime/15503 1 322 0 0 /ticket/ticketClosed/16562 4 24 0 0 /ticket/my-ticket/15261 1 33116 0 0 /ticket/ticketPicked/15976 6 66 0 0 /ticket/my-assigned-tickets/16688 3 104154 0 0 /ticket/ticketClosed/16656 8 96 0 0 /ticket/close-ticket/17728 1 52 0 0 /ticket/my-assigned-tickets/16992 3 104327 0 0 /ticket/my-assigned-tickets/15781 3 104176 0 0 /ticket/ticketClosed/17133 3 24 0 0 /ticket/fetch-messages/16872 201 7412 0 0 /ticket/my-ticket/16209 1 33097 0 0 /ticket/ticketClosed/16597 3 36 0 0 /ticket/my-ticket/15244 1 33101 0 0 /ticket/ticketClosed/16028 302 3624 0 0 /ticket/ticketClosed/17092 6 72 0 0 /ticket/ticketClosed/15533 3 36 0 0 /ticket/close-ticket/16309 1 52 0 0 /ticket/my-assigned-tickets/16533 3 104191 0 0 /ticket/fetch-messages/16077 5484 137050 0 0 /ticket/ticketClosed/15785 46 540 0 0 /ticket/ticketPicked/16878 10 138 0 0 /ticket/fetch-messages/16745 33 750 0 0 /ticket/checkTicketElapsedTime/15407 1 368 0 0 /ticket/checkTicketElapsedTime/15790 1 336 0 0 /ticket/my-ticket/15887 1 33072 0 0 /ticket/fetch-messages/17448 32 660 0 0 /ticket/my-assigned-tickets/16545 1 34820 0 0 /ticket/fetch-messages/15382 160 3498 0 0 /ticket/fetch-messages/16806 61 1298 0 0 /ticket/close-ticket/17608 1 52 0 0 /ticket/my-ticket/15923 1 31629 0 0 /ticket/close-ticket/17716 1 52 0 0 /ticket/checkTicketElapsedTime/16275 1 315 0 0 /ticket/fetch-messages/14081 32 682 0 0 /ticket/ticketClosed/15135 4 139 0 0 /ticket/checkTicketElapsedTime/15766 1 337 0 0 /ticket/fetch-messages/15384 11983 263538 0 0 /roles/assignment/2016 3 142979 0 0 /ticket/checkTicketElapsedTime/16341 1 376 0 0 /ticket/ticketPicked/15334 9 107 0 0 /ticket/checkTicketElapsedTime/15875 1 392 0 0 /ticket/checkTicketElapsedTime/17681 1 327 0 0 /ticket/fetch-messages/15551 11157 246086 0 0 /ticket/checkTicketElapsedTime/17267 1 317 0 0 /ticket/my-assigned-tickets/15530 3 104550 0 0 /ticket/fetch-messages/15376 391 9775 0 0 /ticket/update/14788 1 58 0 0 /ticket/close-ticket/17182 1 52 0 0 /ticket/ticketPicked/16590 7 82 0 0 /ticket/checkTicketElapsedTime/15487 1 325 0 0 /users-list/19727 2 80204 0 0 /ticket/fetch-messages/17024 79 1672 0 0 /ticket/ticketClosed/16146 12 144 0 0 /ticket/my-ticket/16220 1 33098 0 0 /ticket/checkTicketElapsedTime/17617 1 325 0 0 /ticket/close-ticket/17249 1 52 0 0 /ticket/checkTicketElapsedTime/14552 1 315 0 0 /ticket/ticketClosed/16147 2 24 0 0 /ticket/close-ticket/15185 1 52 0 0 /ticket/fetch-messages/13632 11 242 0 0 /ticket/checkTicketElapsedTime/16656 1 332 0 0 /ticket/fetch-messages/17430 68 1386 0 0 /ticket/close-ticket/16247 1 52 0 0 /ticket/ticketPicked/17661 11 136 0 0 /ticket/my-ticket/16375 1 33113 0 0 /ticket/my-assigned-tickets/15697 3 104158 0 0 /ticket/ticketPicked/15608 3 54 0 0 /ticket/ticketClosed/16303 20 228 0 0 /ticket/ticketClosed/15288 3 24 0 0 /ticket/checkTicketElapsedTime/15948 1 376 0 0 /ticket/fetch-messages/16767 8767 1374465 0 0 /ticket/checkTicketElapsedTime/15439 2 645 0 0 /ticket/my-assigned-tickets/17049 3 104277 0 0 /ticket/my-ticket/16507 1 33102 0 0 /ticket/fetch-messages/15590 41 880 0 0 /ticket/my-ticket/16642 1 33092 0 0 /ticket/my-assigned-tickets/15570 3 104171 0 0 /ticket/fetch-messages/17536 577 12672 0 0 /ticket/my-assigned-tickets/16012 3 104185 0 0 /ticket/my-ticket/15723 7 232442 0 0 /ticket/ticketClosed/15482 79 948 0 0 /ticket/fetch-messages/15228 118183 2954399 1 1 /ticket/checkTicketElapsedTime/15950 1 314 0 0 /ticket/ticketPicked/16976 10 126 0 0 /ticket/fetch-messages/17378 52 1122 0 0 /ticket/ticketClosed/16145 4 48 0 0 /ticket/ticketPicked/17373 19 246 0 0 /ticket/update/17471 1 58 0 0 /ticket/checkTicketElapsedTime/16793 1 320 0 0 /ticket/checkTicketElapsedTime/15239 1 319 0 0 /ticket/checkTicketElapsedTime/16329 1 384 0 0 /ticket/ticketClosed/16164 4 36 0 0 /ticket/update/17100 1 58 0 0 /ticket/ticketPicked/16699 40 498 0 0 /ticket/my-assigned-tickets/15809 2 69660 0 0 /ticket/ticketClosed/16208 2 24 0 0 /ticket/fetch-messages/15935 40 975 0 0 /ticket/my-ticket/17403 1 33103 0 0 /ticket/ticketPicked/17575 5660 67938 0 0 /ticket/ticketClosed/16619 18 257 0 0 /ticket/fetch-messages/15460 98287 2162759 1 1 /ticket/ticketPicked/16048 1621 19470 0 0 /ticket/checkTicketElapsedTime/16138 1 346 0 0 /ticket/close-ticket/15375 1 52 0 0 /ticket/my-assigned-tickets/17589 3 104148 0 0 /ticket/my-ticket/15484 5 166413 0 0 /ticket/ticketPicked/17076 6376 76530 0 0 /ticket/close-ticket/15315 1 52 0 0 /ticket/ticketPicked/16659 15 191 0 0 /ticket/checkTicketElapsedTime/17250 1 324 0 0 /ticket/fetch-messages/15938 1732 38104 0 0 /ticket/my-assigned-tickets/15458 2 69594 0 0 /ticket/fetch-messages/15449 150 3278 0 0 /ticket/my-assigned-tickets/16315 2 69506 0 0 /ticket/my-ticket/16499 1 33111 0 0 /ticket/my-assigned-tickets/15718 3 104144 0 0 /ticket/ticketPicked/16274 3 21 0 0 /ticket/ticketClosed/17237 5 60 0 0 /ticket/ticketPicked/15583 12 142 0 0 /ticket/fetch-messages/17018 23238 575044 0 0 /ticket/fetch-messages/15473 102 2100 0 0 /ticket/my-assigned-tickets/16409 3 104206 0 0 /ticket/close-ticket/15669 1 52 0 0 /ticket/update/15721 1 58 0 0 /ticket/close-ticket/15530 1 52 0 0 /ticket/my-ticket/17397 1 33071 0 0 /ticket/my-ticket/17212 1 33065 0 0 /ticket/checkTicketElapsedTime/16905 2 661 0 0 /ticket/my-assigned-tickets/16153 3 104255 0 0 /ticket/update/15829 1 58 0 0 /ticket/fetch-messages/15222 2470 61543 0 0 /ticket/my-ticket/17268 1 33067 0 0 /ticket/my-assigned-tickets/17151 3 104172 0 0 /ticket/my-ticket/16948 1 31525 0 0 /ticket/close-ticket/16180 1 52 0 0 /ticket/checkTicketElapsedTime/16803 2 704 0 0 /ticket/fetch-messages/16534 31487 8346192 1 2 /ticket/checkTicketElapsedTime/17582 1 321 0 0 /ticket/checkTicketElapsedTime/16207 1 326 0 0 /ticket/checkTicketElapsedTime/16874 2 666 0 0 /ticket/checkTicketElapsedTime/15920 3 1004 0 0 /reports/support_ticket_count 93 422683 0 0 /ticket/close-ticket/15576 1 52 0 0 /ticket/checkTicketElapsedTime/16006 1 391 0 0 /ticket/fetch-messages/15676 328 7216 0 0 /ticket/update/17543 1 58 0 0 /ticket/my-assigned-tickets/15919 1 35247 0 0 /ticket/ticketPicked/15416 4849 58200 0 0 /ticket/ticketPicked/16066 8 105 0 0 /ticket/ticketPicked/15809 301 3584 0 0 /ticket/checkTicketElapsedTime/16450 1 327 0 0 /ticket/my-ticket/15772 1 33085 0 0 /ticket/fetch-messages/17285 743 16236 0 0 /ticket/my-assigned-tickets/16085 3 104264 0 0 /ticket/checkTicketElapsedTime/17157 1 323 0 0 /ticket/fetch-messages/15238 60155 1495002 0 0 /ticket/my-ticket/16660 1 33075 0 0 /ticket/my-assigned-tickets/16127 4 138830 0 0 /ticket/checkTicketElapsedTime/17018 2 670 0 0 /ticket/update/15499 1 58 0 0 /ticket/close-ticket/16139 1 52 0 0 /ticket/my-ticket/16354 1 33071 0 0 /ticket/close-ticket/16951 1 52 0 0 /ticket/fetch-messages/16636 186 4134 0 0 /ticket/fetch-messages/15813 1845 85959 0 0 /ticket/ticketClosed/17523 4 58 0 0 /ticket/fetch-messages/16297 5 110 0 0 /ticket/ticketClosed/16190 318 3816 0 0 /ticket/checkTicketElapsedTime/16473 2 649 0 0 /ticket/checkTicketElapsedTime/16863 1 320 0 0 /ticket/my-assigned-tickets/17678 3 104447 0 0 /ticket/fetch-messages/16029 77 1672 0 0 /ticket/checkTicketElapsedTime/17595 1 327 0 0 /ticket/fetch-messages/16538 10 220 0 0 /ticket/close-ticket/17681 1 52 0 0 /ticket/close-ticket/16910 1 52 0 0 /ticket/fetch-messages/15066 27 3744 0 0 /user/2572 20 760 0 0 /ticket/fetch-messages/16784 184 4026 0 0 /ticket/my-assigned-tickets/17168 3 104210 0 0 /ticket/ticketPicked/15509 8 114 0 0 /ticket/ticketClosed/16768 4 48 0 0 /ticket/checkTicketElapsedTime/17125 1 320 0 0 /ticket/ticketClosed/17379 413 4997 0 0 /ticket/fetch-messages/16791 5954 135382 0 0 /ticket/my-ticket/17104 1 33103 0 0 /ticket/ticketPicked/15567 15 204 0 0 /ticket/checkTicketElapsedTime/16906 1 318 0 0 /ticket/fetch-messages/16375 463 10142 0 0 /ticket/ticketPicked/15262 5 69 0 0 /ticket/fetch-messages/16987 89 1827 0 0 /ticket/fetch-messages/16840 5371 118118 0 0 /ticket/ticketPicked/17176 6 66 0 0 /ticket/my-ticket/17671 1 33108 0 0 /ticket/my-assigned-tickets/16200 2 69382 0 0 /ticket/my-ticket/17628 1 33071 0 0 /ticket/ticketClosed/15421 3 24 0 0 /ticket/fetch-messages/16194 49025 20612336 0 0 /ticket/close-ticket/15781 1 52 0 0 /ticket/ticketClosed/16239 2 12 0 0 /ticket/close-ticket/16817 1 52 0 0 /ticket/close-ticket/16027 1 52 0 0 /ticket/ticketPicked/15834 11 150 0 0 /ticket/my-assigned-tickets/15556 3 104549 0 0 /ticket/fetch-messages/17321 2741 60192 0 0 /ticket/my-ticket/16239 1 33082 0 0 /ticket/my-ticket/15317 1 33125 0 0 /ticket/ticketClosed/15657 443 5316 0 0 /ticket/my-assigned-tickets/17114 3 104190 0 0 /ticket/my-ticket/15292 5 166113 0 0 /ticket/my-ticket/16910 1 33101 0 0 /ticket/fetch-messages/17126 8531 187682 0 0 /ticket/ticketClosed/16006 764 9168 0 0 /ticket/close-ticket/15939 1 52 0 0 /ticket/my-assigned-tickets/17413 3 104226 0 0 /ticket/checkTicketElapsedTime/16896 1 386 0 0 /ticket/my-assigned-tickets/15363 2 69394 0 0 /ticket/ticketPicked/13404 15711 188520 0 0 /ticket/ticketPicked/16016 11 138 0 0 /ticket/ticketClosed/17338 3 36 0 0 /ticket/ticketPicked/16889 309 3708 0 0 /ticket/my-assigned-tickets/14795 2 69392 0 0 /ticket/ticketClosed/15700 94 1169 0 0 /ticket/my-ticket/17505 1 33099 0 0 /ticket/my-ticket/15611 1 33078 0 0 /ticket/my-assigned-tickets/17236 2 69459 0 0 /ticket/my-ticket/16479 1 31600 0 0 /ticket/fetch-messages/15845 285 6226 0 0 /ticket/checkTicketElapsedTime/16411 2 773 0 0 /ticket/my-ticket/16720 1 33110 0 0 /ticket/ticketClosed/16692 6501 78012 0 0 /ticket/checkTicketElapsedTime/15639 1 317 0 0 /ticket/close-ticket/16565 1 52 0 0 /ticket/close-ticket/16778 1 52 0 0 /user/18128 1 38 0 0 /ticket/ticketClosed/15802 72 864 0 0 /ticket/my-ticket/15546 1 31600 0 0 /ticket/checkTicketElapsedTime/16254 1 321 0 0 /ticket/checkTicketElapsedTime/15966 1 334 0 0 /ticket/ticketClosed/16519 3 36 0 0 /ticket/my-ticket/15223 2 66330 0 0 /ticket/ticketPicked/16628 594 7115 0 0 /ticket/my-assigned-tickets/15618 1 34804 0 0 /ticket/ticketPicked/15673 54 657 0 0 /ticket/checkTicketElapsedTime/15997 1 325 0 0 /ticket/my-assigned-tickets/16737 3 104242 0 0 /ticket/close-ticket/15467 1 52 0 0 /ticket/close-ticket/16667 1 52 0 0 /ticket/ticketPicked/16932 10 126 0 0 /ticket/ticketPicked/15545 84 996 0 0 /ticket/my-assigned-tickets/15827 2 69340 0 0 /ticket/transfer-ticket/16646 1 21 0 0 /ticket/my-ticket/17377 1 33080 0 0 /ticket/my-assigned-tickets/15240 2 69364 0 0 /ticket/my-ticket/15961 1 33106 0 0 /ticket/fetch-messages/17554 522 11462 0 0 /ticket/close-ticket/17194 1 52 0 0 /users-list/2082 5 202474 0 0 /ticket/ticketPicked/15445 945 11352 0 0 /ticket/ticketClosed/15984 4 48 0 0 /ticket/ticketClosed/15847 1731 20760 0 1 /ticket/close-ticket/15456 1 52 0 0 /ticket/ticketClosed/15698 48 564 0 0 /ticket/my-ticket/16909 1 33067 0 0 /ticket/checkTicketElapsedTime/16653 1 326 0 0 /ticket/ticketPicked/17643 174 2076 0 0 /ticket/my-ticket/15944 1 33081 0 0 /ticket/my-assigned-tickets/16965 3 104261 0 0 /user/66 1 29 0 0 /ticket/checkTicketElapsedTime/17092 1 317 0 0 /ticket/my-assigned-tickets/17507 2 69394 0 0 /ticket/ticketClosed/17115 6 60 0 0 /ticket/checkTicketElapsedTime/15879 1 383 0 0 /ticket/close-ticket/16809 1 52 0 0 /ticket/my-ticket/16395 1 33071 0 0 /ticket/fetch-messages/16856 234 36932 0 0 /ticket/ticketClosed/15445 841 10092 0 0 /ticket/close-ticket/16521 1 52 0 0 /ticket/my-assigned-tickets/15199 2 69414 0 0 /ticket/update/17695 1 58 0 0 /ticket/checkTicketElapsedTime/16703 2 692 0 0 /ticket/my-ticket/16488 1 33128 0 0 /ticket/checkTicketElapsedTime/17521 1 324 0 0 /ticket/fetch-messages/14154 41 11275 0 0 /ticket/ticketPicked/17701 142 1726 0 0 /ticket/ticketPicked/16721 4314 51780 0 0 /ticket/my-ticket/16131 1 33074 0 0 /ticket/my-ticket/17712 2 66475 0 0 /user/2206 4 152 0 0 /ticket/my-assigned-tickets/16486 3 104158 0 0 /ticket/fetch-messages/15235 4012 88264 0 0 /ticket/ticketClosed/15713 3 36 0 0 /ticket/my-assigned-tickets/17387 2 69386 0 0 /ticket/checkTicketElapsedTime/15553 1 340 0 0 /ticket/ticketPicked/17383 53 630 0 0 /ticket/close-ticket/15892 1 52 0 0 /ticket/my-ticket/15358 1 33072 0 0 /ticket/my-ticket/15663 1 33078 0 0 /ticket/checkTicketElapsedTime/16071 2 780 0 0 /ticket/ticketPicked/16618 12608 151294 0 0 /users/getUserAbility/19735 2 3673 0 0 /ticket/ticketPicked/17199 7 90 0 0 /ticket/update/15369 1 58 0 0 /reports/technical_summary_report 76 1816803 0 0 /ticket/my-assigned-tickets/15711 3 104115 0 0 /ticket/checkTicketElapsedTime/16441 1 380 0 0 /ticket/my-ticket/17691 1 33109 0 0 /ticket/ticketClosed/17578 56 672 0 0 /ticket/close-ticket/16399 1 52 0 0 /ticket/ticketPicked/16769 9 126 0 0 /ticket/fetch-messages/16134 41 836 0 0 /ticket/my-ticket/17456 1 33139 0 0 /ticket/close-ticket/17673 1 52 0 0 /ticket/ticketPicked/15905 6 90 0 0 /ticket/my-assigned-tickets/16196 4 139118 0 0 /ticket/checkTicketElapsedTime/16586 1 319 0 0 /ticket/fetch-messages/17525 9926 1527420 0 0 /ticket/fetch-messages/17580 23 462 0 0 /ticket/checkTicketElapsedTime/15682 1 325 0 0 /ticket/my-assigned-tickets/17108 3 104122 0 0 /ticket/close-ticket/16391 1 52 0 0 /ticket/ticketClosed/17211 1 12 0 0 /ticket/fetch-messages/15513 12 264 0 0 /ticket/fetch-messages/15358 683 14982 0 0 /ticket/checkTicketElapsedTime/15331 1 322 0 0 /ticket/fetch-messages/15197 453 64471 0 0 /ticket/update/17714 1 58 0 0 /ticket/my-ticket/15272 1 33112 0 0 /user/2042 11 380 0 0 /ticket/fetch-messages/15587 38 792 0 0 /ticket/checkTicketElapsedTime/15408 1 346 0 0 /ticket/ticketClosed/16103 807 9684 0 0 /ticket/my-assigned-tickets/16072 3 104243 0 0 /ticket/close-ticket/16124 1 52 0 0 /ticket/fetch-messages/16801 48 1056 0 0 /ticket/ticketClosed/16694 134 1649 0 0 /ticket/checkTicketElapsedTime/17004 2 675 0 0 /ticket/checkTicketElapsedTime/17387 1 322 0 0 /ticket/ticketClosed/15724 10 225 0 0 /ticket/my-assigned-tickets/15599 2 69642 0 0 /ticket/checkTicketElapsedTime/16497 2 672 0 0 /ticket/ticketPicked/15253 8 96 0 0 /ticket/ticketClosed/16003 41 492 0 0 /ticket/ticketClosed/15968 5 60 0 0 /ticket/checkTicketElapsedTime/16694 2 654 0 0 /ticket/close-ticket/15298 1 52 0 0 /ticket/checkTicketElapsedTime/15729 1 332 0 0 /ticket/close-ticket/16643 1 52 0 0 /ticket/my-ticket/15913 2 63488 0 0 /ticket/close-ticket/17178 1 52 0 0 /ticket/checkTicketElapsedTime/16552 1 374 0 0 /ticket/fetch-messages/17628 28 550 0 0 /ticket/fetch-messages/15241 30 585 0 0 /ticket/ticketPicked/15389 104471 1253670 1 2 /ticket/fetch-messages/15574 113556 2498246 1 2 /ticket/my-assigned-tickets/16982 2 69476 0 0 /ticket/close-ticket/15774 1 52 0 0 /ticket/ticketPicked/17280 1142 13728 0 0 /ticket/ticketClosed/15337 1 12 0 0 /ticket/ticketPicked/15177 5 69 0 0 /ticket/close-ticket/16197 1 52 0 0 /ticket/fetch-messages/16119 141 3058 0 0 /ticket/close-ticket/15635 1 52 0 0 /ticket/my-ticket/15792 1 33082 0 0 /ticket/ticketClosed/15523 2 24 0 0 /ticket/fetch-messages/17016 357 7854 0 0 /ticket/ticketPicked/17216 6 81 0 0 /ticket/checkTicketElapsedTime/15646 1 331 0 0 /ticket/ticketClosed/16039 18 245 0 0 /user/7740 9 342 0 0 /ticket/my-ticket/16180 1 33094 0 0 /ticket/ticketPicked/17237 3883 46607 0 0 /ticket/my-assigned-tickets/17569 2 69497 0 0 /ticket/ticketClosed/15276 6 72 0 0 /ticket/my-assigned-tickets/16266 2 69517 0 0 /user/1205 2 76 0 0 /ticket/fetch-messages/3082 61 8418 0 0 /ticket/my-assigned-tickets/16214 3 104176 0 0 /ticket/fetch-messages/16235 31 594 0 0 /ticket/fetch-messages/17093 7141 157080 0 0 /ticket/close-ticket/15765 1 52 0 0 /ticket/fetch-messages/15330 44 946 0 0 /ticket/fetch-messages/15683 243 10426 0 0 /ticket/my-assigned-tickets/16748 3 104267 0 0 /ticket/my-ticket/16939 1 33080 0 0 /ticket/fetch-messages/16573 39 814 0 0 /ticket/my-ticket/15992 1 31740 0 0 /ticket/ticketPicked/16125 657 7908 0 0 /ticket/my-ticket/16210 1 33098 0 0 /ticket/ticketClosed/17561 15 168 0 0 /ticket/my-assigned-tickets/16507 3 104226 0 0 /ticket/my-assigned-tickets/16042 3 104136 0 0 /ticket/ticketPicked/17712 15 201 0 0 /ticket/my-assigned-tickets/16567 3 104182 0 0 /ticket/fetch-messages/15537 13 264 0 0 /ticket/close-ticket/15673 1 52 0 0 /ticket/ticketClosed/15521 3 36 0 0 /ticket/ticketPicked/15303 102 1212 0 0 /ticket/my-ticket/16101 2 66446 0 0 /ticket/ticketClosed/16238 3 36 0 0 /ticket/close-ticket/16702 1 52 0 0 /ticket/ticketPicked/17493 8 102 0 0 /ticket/ticketClosed/16779 1424 17129 0 0 /ticket/fetch-messages/16921 21 378 0 0 /ticket/my-assigned-tickets/16328 3 104195 0 0 /ticket/my-ticket/16674 1 33159 0 0 /ticket/ticketPicked/15878 1352 16242 0 0 /ticket/checkTicketElapsedTime/15797 1 337 0 0 /ticket/fetch-messages/16233 4067 585424 0 0 /ticket/ticketClosed/15993 1522 18264 0 0 /ticket/ticketClosed/16168 3514 42156 0 0 /ticket/my-assigned-tickets/15218 3 104425 0 0 /ticket/close-ticket/16695 1 52 0 0 /ticket/ticketClosed/16881 4 48 0 0 /ticket/fetch-messages/16220 314 6864 0 0 /ticket/close-ticket/16344 1 52 0 0 /ticket/fetch-messages/16269 1316 52052 0 0 /ticket/my-ticket/17076 1 33118 0 0 /ticket/close-ticket/15308 1 52 0 0 /ticket/my-assigned-tickets/17433 3 104284 0 0 /ticket/checkTicketElapsedTime/15805 2 782 0 0 /ticket/ticketPicked/15199 10 129 0 0 /ticket/close-ticket/16470 1 52 0 0 /ticket/ticketPicked/17181 7742 92922 0 0 /ticket/my-ticket/15713 1 33064 0 0 /ticket/close-ticket/17316 1 52 0 0 /ticket/ticketClosed/17403 3 24 0 0 /ticket/my-ticket/17535 1 33092 0 0 /ticket/checkTicketElapsedTime/17616 2 806 0 0 /ticket/fetch-messages/17061 932 20372 0 0 /ticket/my-ticket/17351 1 33092 0 0 /ticket/checkTicketElapsedTime/15869 1 378 0 0 /ticket/ticketPicked/15964 7 78 0 0 /ticket/checkTicketElapsedTime/17056 1 383 0 0 /ticket/close-ticket/16659 1 52 0 0 /ticket/ticketClosed/17688 8 96 0 0 /ticket/ticketClosed/15377 4 48 0 0 /ticket/ticketClosed/16595 1 12 0 0 /ticket/checkTicketElapsedTime/16309 1 319 0 0 /ticket/my-ticket/17640 1 33109 0 0 /ticket/my-ticket/15698 1 33072 0 0 /ticket/my-assigned-tickets/17253 3 104240 0 0 /ticket/checkTicketElapsedTime/16405 1 385 0 0 /ticket/close-ticket/17649 1 52 0 0 /ticket/fetch-messages/16867 506 44123 0 0 /ticket/update/17206 1 58 0 0 /ticket/fetch-messages/17217 2267 49874 0 1 /ticket/ticketClosed/16532 8 96 0 0 /ticket/ticketPicked/15210 10 114 0 0 /ticket/close-ticket/16282 1 52 0 0 /ticket/ticketClosed/16626 67 792 0 0 /ticket/ticketPicked/16540 3 54 0 0 /ticket/ticketPicked/17350 1061 12765 0 0 /ticket/checkTicketElapsedTime/17285 1 322 0 0 /ticket/my-assigned-tickets/15333 2 69422 0 0 /ticket/fetch-messages/15519 247 5434 0 0 /ticket/my-assigned-tickets/15255 3 104297 0 0 /ticket/ticketClosed/15431 7 84 0 0 /ticket/checkTicketElapsedTime/15627 1 374 0 0 /ticket/checkTicketElapsedTime/16354 1 326 0 0 /ticket/ticketPicked/15956 11 126 0 0 /ticket/ticketPicked/17442 66 804 0 0 /ticket/my-assigned-tickets/17112 3 104290 0 0 /ticket/ticketPicked/15691 11 154 0 0 /ticket/my-ticket/17222 4 133016 0 0 /ticket/ticketClosed/16205 3 24 0 0 /ticket/update/17581 1 58 0 0 /ticket/ticketClosed/17012 3 36 0 0 /ticket/close-ticket/16108 1 52 0 0 /ticket/fetch-messages/17353 29 616 0 0 /ticket/fetch-messages/15282 879 27142 0 0 /ticket/ticketClosed/16766 26 288 0 0 /ticket/my-ticket/16248 1 31652 0 0 /ticket/my-ticket/16655 2 63392 0 0 /users-list/707 1 39514 0 0 /ticket/fetch-messages/17478 34 660 0 0 /ticket/ticketClosed/17533 2 12 0 0 /ticket/close-ticket/17313 1 52 0 0 /ticket/fetch-messages/17413 50 1034 0 0 /ticket/my-ticket/15744 1 33095 0 0 /ticket/fetch-messages/17245 110 3396 0 0 /ticket/close-ticket/16550 1 52 0 0 /ticket/close-ticket/16052 1 52 0 0 /ticket/close-ticket/16008 1 52 0 0 /ticket/my-ticket/16709 1 33059 0 0 /ticket/close-ticket/16394 1 52 0 0 /ticket/ticketPicked/16648 101 1221 0 0 /ticket/fetch-messages/15654 5638 123970 0 0 /ticket/checkTicketElapsedTime/16763 1 377 0 0 /ticket/my-ticket/15761 1 33069 0 0 /ticket/checkTicketElapsedTime/16651 6 1731 0 0 /ticket/ticketPicked/17311 112 1353 0 0 /ticket/close-ticket/15273 1 52 0 0 /ticket/close-ticket/15426 1 52 0 0 /ticket/ticketPicked/17206 1200 14424 0 0 /ticket/ticketPicked/17630 23 294 0 0 /ticket/fetch-messages/16124 303 6666 0 0 /ticket/my-ticket/16059 1 33098 0 0 /ticket/fetch-messages/15452 41 858 0 0 /ticket/close-ticket/15325 1 52 0 0 /ticket/checkTicketElapsedTime/16584 1 323 0 0 /ticket/ticketPicked/16075 2352 28224 0 0 /ticket/ticketClosed/16098 2 12 0 0 /ticket/checkTicketElapsedTime/17401 1 319 0 0 /users/getUserAbility/19746 2 3679 0 0 /ticket/ticketPicked/17276 75 924 0 0 /ticket/ticketClosed/16571 4 48 0 0 /ticket/ticketPicked/17258 1161 13968 0 0 /ticket/my-ticket/17662 1 33103 0 0 /ticket/close-ticket/16342 1 52 0 0 /ticket/ticketPicked/15894 1421 17058 0 0 /ticket/my-ticket/17618 1 33082 0 0 /ticket/close-ticket/17096 1 52 0 0 /ticket/my-ticket/16896 1 33080 0 0 /ticket/fetch-messages/16277 89 1892 0 0 /ticket/my-assigned-tickets/17472 2 69404 0 0 /ticket/update/16154 1 58 0 0 /ticket/ticketPicked/16152 1813 21756 0 0 /ticket/ticketPicked/16143 11 156 0 0 /ticket/checkTicketElapsedTime/16056 1 331 0 0 /ticket/ticketClosed/17436 4 48 0 0 /ticket/checkTicketElapsedTime/17361 2 672 0 0 /ticket/ticketClosed/16328 4 48 0 0 /user/19301 12 456 0 0 /ticket/my-ticket/17273 1 33091 0 0 /ticket/ticketClosed/17571 3 24 0 0 /ticket/ticketClosed/17329 151 1812 0 0 /ticket/ticketClosed/16204 3 24 0 0 /ticket/ticketPicked/17107 62 754 0 0 /ticket/ticketClosed/16530 1 12 0 0 /ticket/my-ticket/16920 1 33099 0 0 /ticket/checkTicketElapsedTime/15217 1 320 0 0 /ticket/my-ticket/15327 1 33073 0 0 /ticket/checkTicketElapsedTime/15597 1 380 0 0 END_SIDER
| ver. 1.4 |
.
| PHP 7.3.33 | Generation time: 0.06 |
proxy
|
phpinfo
|
Settings