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<html> <head> <title>AUTOHUB GROUP</title> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="stylesheet" href="css/portal.css"> <link rel="stylesheet" href="ajs/vendors/jQueryUI/jquery-ui.css"> <script src="ajs/vendors/jQueryUI/jquery-1.12.4.js"></script> <script src="ajs/vendors/jQueryUI/jquery-ui.js"></script> <script type="application/javascript"> function isNumberKey(evt) { var charCode = (evt.which) ? evt.which : event.keyCode if (charCode > 31 && (charCode < 48 \|\| charCode > 57)) return false; return true; } </script> </head> </html> <center> <?php echo "<div style='padding:1px;min-width:250px;position:relative;width:100%;min-height:890px;border:0px solid red;background:white;z-index:5;border-radius:3px'>"; echo "<div style='min-width:250px;position:relative;width:100%;height:780px;border:0px solid lightgray;background:white;z-index:5;border-radius:3px;top:50px;'>"; echo "<table style='border-collapse:collapse;width:100%;height:100%'>"; echo "<tr style='background:white;'>"; echo "<td colspan='1' align='left' valign='top' style='background:white;width:25%;height:320px;background:white;border:1px solid #F2F2F2;'>"; echo "<div class='lightGradient' align='left' style='padding-left:10px;width:100%;top:0px;left:0px;position:relative;z-index:2;font-family:Calibri Light;font-size:22px;font-weight:normal;color:red'>TICKET REPORTS </div>"; echo "<div style='margin-left:10px;position:relative;width:100%;height:800px;border:0px solid blue;background:white;z-index:5;border-radius:3px;top:5px;padding:5px;overflow:auto'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> Ticket Summary by Employee</b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Count of tickets routed or assigned to employee based on date range - <a href='myportal.php?window=777&rpt=1&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> Ticket Summary by Department</b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Count of tickets routed to your department based on date range - <a href='myportal.php?window=777&rpt=1.1&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> My Owned / Created Tickets </b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>List of tickets you have created based on date range - <a href='myportal.php?window=777&rpt=2&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> Assigned Ticket </b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Filter all tickets assigned to employee based on date range - <a href='myportal.php?window=777&rpt=8&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> Created Ticket </b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Filter all tickets created based on selected employees - <a href='myportal.php?window=777&rpt=3&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> List of Assigned Tickets within SLA </b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Filter all tickets assigned to employee completed within SLA and based on date range - <a href='myportal.php?window=777&rpt=4&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "<b style='font-family:Calibri;font-size:14px;color:gray;font-weight:bold'> List of Assigned Tickets beyond SLA </b><br>"; echo "<b style='font-family:Calibri;font-size:11px;color:gray;font-weight:normal'>Filter all tickets assigned to employee completed beyond SLA and based on date range - <a href='myportal.php?window=777&rpt=7&report' style='margin-left:10px;color:blue;font-size:11px'> View Report</a></b><br>"; echo "<hr style='padding:0px;margin:5px'>"; echo "</div>"; echo "</td>"; echo "</tr>"; echo "</table>"; echo "</div>"; //===================================//===================================//===================================//===================================//=================================== echo "</center>"; echo "</div>"; echo "</div>"; if(isset($_GET['report'])){ $id=$_GET['react']; $desc = mysql_result(mysql_query("SELECT `description` FROM `hrd_updates` WHERE `id`='$id'"),0); ?> <div id="dialog" title="Date Selection"> <center><p style='padding:0px'> <form target ='_Blank' action='rptreportview.php' method='GET'> <input type='hidden' name='empID' value='<?php echo $myEMPID;?>'> <input type='hidden' name='reportType' value='<?php echo $_GET['rpt'];?>'> <b style='font-family:Calibri Light;font-size:12px;font-weight:normal;margin-right:100px;'>From: </b><b style='font-family:Calibri Light;font-size:12px;font-weight:normal;margin-right:100px;'>To</b><br> <input type='text' required id='datepicker' value='<?php echo $toDate; ?>' name='dateStart' style='margin-right:30px;width:100px;height:24px;border-radius:3px;font-family:Calibri Light;font-size:12px;border:1px solid gray;text-align:center;'> <input type='text' required id='datepickerA' name='dateEnd' style='width:100px;height:24px;border-radius:3px;font-family:Calibri Light;font-size:12px;border:1px solid gray;text-align:center;'> <br><input type='submit' name='loadReport' value='Load' style='margin-top:20px;width:80px;border-radius:3px;border:1px solid gray;height:25px' class='lightGradient'> <a href='myportal.php?window=777'><input type='button' name='exitReport' value='Exit' style='margin-top:20px;width:80px;border-radius:3px;border:1px solid gray;height:25px' class='lightGradient'> </form> </p></cemter> </div> <?php } ?>

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